Fault Tolerant Interoffice Connectivity ConsultingMost companies with more than one office have some type of IP-based interoffice communications method. Common connectivity solutions include legacy frame relay lines, private T1 circuits, managed VPN, private IP, and unmanaged Internet VPNs. Communications failures for these interoffice links can significantly downgrade  business productivity.

Loss of interoffice connectivity means that users in remote offices are cut-off from key central systems and can be left without the ability to perform even the most basic day-to-day functions required to carry out critical business transactions. As a result, customers are disappointed, orders are delayed, and the afflicted business pays for workers to wait for the network to come back online.

The vast majority of small business interoffice communications infrastructures have virtually no fault tolerance. A single downed communications line or a single router failure can bring vital business processes to a halt. All too often, single-point failures can take hours, and occasionally days, to repair. Progentís Cisco-certified CCIE engineers have the knowledge and experience to design and implement sophisticated fault-tolerant architectures for interoffice connectivity. Progent's consultants are expert at fault-tolerant Cisco router configuration based on Interior Gateway Protocols including OSPF, or Open Shortest Path First, and EIGRP, or Enhanced Interior Gateway Routing Protocol.

The explosion of low-cost Internet connectivity options provides new opportunities to create affordable, truly fault-tolerant, fully redundant interoffice connections that seamlessly failover in the event of a single-point breakdown. In the past, the high cost of private T1 lines often exceeded reasonable cost/risk assessments for small businesses. But with the diverse selection of low-cost DSL, cable modem, and wireless ISP connections now available, companies can craft cost-effective solutions that offer protection from single points of failure. By utilizing the advanced fault-tolerant features available in Ciscoís IOS operating system, critical failures can be made invisible to users. With proper alert mechanisms, in-house IT resources or outside consultants can work efficiently to restore primary communications links without working under the intense pressure associated with crippling outages.

The business case for implementing fault-tolerant interoffice connectivity has never been more compelling. Low-cost DSL links can be configured as a backup to expensive T1 private lines for as little as 1/20th of the monthly operating cost of the primary link. The availability of business-class wireless links makes it possible to create a fault-tolerant communications architecture that completely eliminates the risk of rare but debilitating wired network failures, such as fiber cuts caused by construction work, or traffic accidents that take down utility poles or telephone wiring junction boxes. These solutions are affordably priced and offer acceptable performance in failover situations.

Other High Availability Solutions Offered by Progent
Progent's certified consultants can help your business to implement an efficient, zero-downtime network that resolves key challenges encompassing a wide array of infrastructure solutions and processes including:

Disaster Recovery Planning
Progent's business continuity consultants can help you create a disaster recovery plan in order to restore IT operations in case of an information network catastrophe. Progent can assist you to create a complete disaster recovery strategy that incorporates periodic disaster recovery evaluations and drills. Progent's Microsoft and Cisco-authorized engineers can also help you create an affordable, fault-tolerant network architecture that addresses availability issues involving a broad array of network technologies and processes. To find out more, see Business Continuity Expertise.

24x7 Internet Connections
Progent's Cisco-authorized IT consultants can help you design an economical, high availability Internet configuration solution that can deliver 24x7 Internet access through a broad range of fault tolerant Internet network technologies including non-stop BGP, automatic fail-over, and multiple Internet Service Providers. Progent can provide Cisco Certified Internetwork Expert consultants to show you how to apply the most advanced techniques for high availability Internet connectivity to build a cost-effective, completely redundant Internet interface with automatic failover and other capabilities to deliver zero-downtime Internet availability. To find out more, see 24x7 Internet Access Architecture.

Microsoft Server 2016 Disaster Recovery
Progent's Windows Server 2016 disaster recovery/business continuity experts can help you to design a disaster recovery system built around Microsoft's latest Failover Clustering tools including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance storage clusters using industry-standard equipment, Virtual Machine Load Balancing for enhancing the speed and resilience of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for fast, affordable creation of a stretch cluster quorum witness. To learn more, visit Microsoft Server 2016 Disaster Recovery Support.

Windows Server 2012 Failover Clusters
Windows Server 2008 R2 introduced enterprise-class availability and recoverability to Microsoft's clustering solution. Windows Server 2012 R2 builds on this foundation and provides significant improvements offering increased scalability, non-stop disk storage availability for server applications, simpler administration, faster failover, and additional flexibility for architecting failover clusters. For details, go to Windows Server 2012 R2 Failover Clustering Integration.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to specify, automate and verify a consistent runbook for recovering services rapidly following a breakdown. Site Recovery Manager supports centrally managed and automated recovery, application mobility, and non-disruptive site relocation, failback and site re-protect. Site Recovery Manager also allows non-intrusive testing for site recovery, updates and fixes and can generate audit reports to confirm complete service recovery, validate SLAs and prove disaster recovery compliance. Progent can provide the support of a VCDX certified VMware SRM consultant to assist you to plan, deploy, test and maintain a disaster recovery solution powered by VMware SRM.

NetApp MetroCluster Disaster Recovery Platform
NetApp MetroCluster is a high-availability and disaster recovery platform that combines failover storage clustering along with continual replication to provide rapid, zero data loss disaster recovery (DR) between datacenters located up to 185 miles apart from each other. Progent can provide online or on-premises access to a certified NetApp MetroCluster consultant who can assist you to plan, deploy, administer, upgrade, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster environment that meets your functional requirements and budget. Progent can ensure you adhere to best practices for installing your MetroCluster environment by providing guidance with procedures such as assigning shelf IDs, arranging aggregate and plexes layout, setting up NetApp FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, implementing a tiebreaker mechanism, designing a configuration replication network between your storage clusters, and verifying your disaster recovery solution to prove compliance with information assurance standards and regulatory requirements.

Network Load Balancing
Progent provides high availability load balancing support covering network load balancing, load balanced programs, LAN/WAN backbone routing, and content dispatching technology including Cisco Content Engine. High availability load balancing solutions for which Progent can provide consulting expertise include Microsoft Windows 2003 and 2008 Server Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Distributed Director and Cisco CDN Software, and F5 Networks BIG-IP. To find out more, visit High Availability Load Balancing.

Non-stop Internet Data Centers
Progent's Data Center professionals can help you find high availability data centers that match the specific requirements of your company. Fault tolerant Internet Data Centers are especially attractive to small and mid-size businesses because of their affordability and convenience in comparison to pursuing a do-it-yourself approach. Attempting to design an in-house data center that offers even a basic level of fault tolerance is too costly for most small organizations. Progent can show you how to get all the benefits of high-availability colocation centers by providing a complete range of engineering and support services. To find out more, visit High-Availability Colocation Consulting.

Microsoft System Center Data Protection Manager (SCDPM) Backup and Recovery Consulting
Progent's expert System Center Data Protection Manager (SCDPM) consultants can assist your company to develop an effective disaster recovery plan, design a cost-effective zero-downtime IT infrastructure, install a System Center Data Protection Manager-powered backup and restore solution, comprehensively validate your system, educate your administrative staff or regular consultants how to maintain Microsoft SCDPM, or provide complete IT outsourcing such as remote housing of System Center Data Protection Manager servers in Progent's data center facility. To find out more, visit System Center Data Protection Manager (SCDPM) Consulting Services.

Managed Offsite DPM Backup Service Package
Progentís affordably priced Offsite Data Protection Manager Backup Service Package incorporates the advanced capabilities of Data Protection Manager (DPM) with the state-of-the-art security facilities of the QTS (formerly Herakles) Colocation Center in Sacramento, California to deliver continual, non-disruptive backup for as much as 2.5TB of critical data from one or several of your Windows servers. Progent's managed service offering includes all setup, support, and monitoring required for a comprehensive offsite backup system. To read more, go to Managed Offsite DPM-based Backup Service Package.

Backup and Restore Solutions Consulting and Support Services
Progent can provide economical remote access to engineers skilled in a broad array of products and technologies that deliver solutions for backing up Microsoft Windows, Mac, and Linux servers and workstations as well as laptops and handhelds. Progent can provide consulting support for leading backup products such as Acronis Backup and Recovery, Backup Exec, BackupAssist, CrashPlan, Double-Take Backup, MozyPro, Retrospect for Macintosh, Time Machine, VMware Data Recovery, and Oracle Solaris FLARs. Progent can help you to design, enhance, or troubleshoot backup systems for a variety of architectures such as local, remote, cloud-based, or hybrid. For details, go to Backup and Recovery Solutions Consulting Services.

Consulting for Double-Take Software for Backup and Recovery
Double-Take offers a family of products designed to provide small and midsize businesses a range of cost-effective solutions for backing up and recovering business-critical applications such as Exchange, SQL, RIM Blackberry, and Microsoft SharePoint. Progentís business continuity planning consultants have extensive experience integrating Double-Take technology into small company information systems to create an advanced state of availability and disaster recovery readiness at a budget-friendly cost. To learn more, visit Consulting for Double-Take Solutions for Data Backup.

CRISC-certified Network Risk Management
The Certified in Risk and Information Systems Control (CRISC) certification program was established by ISACA in 2010 to validate an IT professional's ability to design, implement, and maintain information system control mechanisms to mitigate network risk. Progent can provide the services of a CRISC-certified engineer to assist you to develop and carry out a business continuity or disaster recovery strategy based on industry best practices identified by CRISC and crafted to match your company's risk tolerance, business goals, and budgetary guidelines. For details, visit CRISC-certified network risk control specialists.

Why Pick Progent for Disaster Recovery/Business Continuity Planning?
Because Progent is a Microsoft Gold Certified Partner and offers professional application support for a broad range of business software programs, Progent can help customers to find comprehensive information technology solutions that substantially enhance the productivity of your IT network. As a Registered Partner for Cisco, Progent offers the support of certified engineers and specialists with experience in architecting, implementing and managing infrastructure environments based on Cisco technology. The depth of Progent's technical know-how and Progent's familiarity with the needs of small and midsize businesses make Progent the perfect resource for building and maintaining an affordable, dependable network.

How to Contact Progent's Consultants for High Availability Network Support
If you wish to contact Progent about engineering help for high availability infrastructure, call 1-800-993-9400 or refer to Contact Progent.

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