Progent provides high availability load balancing support covering system load balancing, load balanced applications, network backbone routing, and content dispatching technology including F5 Networks 3DNS. High availability load balancing technologies for which Progent can provide consulting expertise include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco Content Services Switch, Cisco Content Distribution Manager and ACNS, and F5 Networks 3-DNS.


Additional Topics of Interest

Louisiana Computer Service Providers
Network Support Consultant for Wisconsin

Progent’s Technical Response Center provides nationwide remote assistance for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-certified service experts provide telephone support and remote secure network connection to troubleshoot and resolve technical problems quickly and affordably. The breadth of IT expertise represented by Progent's team of country-wide support engineers makes it possible to escalate even the toughest problems to qualified specialists as needed.

SharePoint Server 2010 Professionals
Local SharePoint Server 2010 Online Technical Support Burlingame

Progent's Microsoft-certified consultants offer cost-effective remote technical support and development services to help your business to design, deploy, manage, and maintain Microsoft SharePoint 2010 installations that can involve web sites able to function as intranets, extranets, document management tools, blogs, data warehouses, business information systems, enterprise-wide search engines, workflows, and other tools to promote and enhance information sharing. Progent can show you how to combine SharePoint 2010 with Microsoft SQL Server and with other data sources and with Microsoft's popular desktop applications like Office Excel, Word, Outlook, and Project. Progent can assist you to upgrade from previous versions of SharePoint or move a multi-vendor mix of web technologies into a unified and easy-to-manage SharePoint 2010 environment.

Windows Server 2008 Remote Support
MCSE Expert Certified Windows 2003 Consulting

The sophistication and integration demands of Microsoft Windows Servers calls for an IT consulting team with hands-on experience and in-depth familiarity with planning and integrating seamless, comprehensive business technology solutions. The experience of Progent's Microsoft-certified consultants, which averages over 10 years supporting Microsoft integration, ensures you success configuring Windows Server 2008 and Windows Server 2003 to match optimally with your strategic goals. Progent’s IT services can assist you with designing, deploying, managing, and supporting Windows Server systems that increase the business value of your IT network. Progent’s consultants can help you with Microsoft Windows 2008 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows XP and other clients.

CCIE Certified VoIP Phone System Professional
SRST IT Consulting San Francisco

Cisco Unified Communications Manager (CUCM), previously branded CallManager, operates as the heart of Cisco's communications and collaboration portfolio. Cisco Unified CM and Unified Communications Manager Express offer a borderless IP-PBX solution by integrating with apps like Unified Communications Manager IM and Presence Service with Jabber support, Unity Express for voicemail management, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact solution. Progent's Cisco-certified consultants can help with any aspect of Unified Communications Manager configuration and debugging in areas that include integrating Voice over IP phones and desktop video phones, reviewing dial plans, setting up SIP connections and PSTN support, deploying Cisco ISR routers with CUBE networking support, creating UCS server clustering solutions for survivability, and integration with Microsoft Exchange and Skype for Business.

Windows Server 2008 Consulting
Windows Server 2008 Support and Help in Boise

Windows Server 2008 is an important step forward in making information networks more protected and fault tolerant, easier to virtualize and administer, higher performing, and able to offer an improved environment for web hosting and development. Progent can help your business benefit fully from the improvements incorporated into Windows Server 2008 by providing consulting, technical support, training, temporary staffing, network monitoring, and security engineering expertise.

7900 Series IP Phone Outsourcing
Gilroy, CA Onsite Technical Support for Cisco VoIP phones

Cisco Unified Communications Manager (CUCM), formerly named CallManager, acts as the core of Cisco's communications and collaboration solution. CUCM and Unified CM Express provide a location-independent IP-PBX solution by integrating closely with unified messaging apps such as Unified Communications Manager IM and Presence Service, Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR), and Cisco Unified Contact Center Enterprise for creating an advanced customer contact solution. Progent's CCIE-certified network consultants can assist with any facet of Unified CM setup and debugging in areas that include integrating VoIP phones and desktop video IP phones, reviewing dial plans, configuring SIP connections and PSTN support, installing ISR G2 routers with CUBE support, creating UCS server clustering systems for survivability, and integration with Exchange Server.

Remote Technical Support for Remote Monitoring and Reporting
Microsoft Certified Expert System Center Operations Manager Online Consulting in Modesto, CA

Even if your business has a minimal network services group and a modest technology budget, your information system can still have the same high availability and performance that once required a large internal support group. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-certified and Cisco-qualified IT consultants, the most recent network management products for proactive monitoring and alerts, and cost-effective support packages such as a help desk call center to keep your vital network applications and servers up and running.

Dynamics GP Technology Consulting
Hayward Microsoft Dynamics GP Power BI Online Help

important features of Dynamics GP/Great Plains accounting include a modular design that lets you license just the components you need, a standards-based architecture built on Microsoft technologies to secure your investment and provide a tightly integrated environment, advanced reporting capabilities that permit you to monitor all operations, income and expenses and sales patterns, compatibility with Microsoft Office to speed access to corporate information, the ability to integrate data from almost any db software or desktop software into Microsoft Dynamics GP, and an open architecture that makes it easy to develop custom programs. Progent can show you how to set up and maintain a reliable, protected server and communications network to support Microsoft Dynamics GP, and can provide expert GP support professionals to help you turn the powerful features of Dynamics GP accounting into a high-value business solution.

Technical Consultant for Microsoft Exchange
Microsoft Exchange 2007 Services

Progent's expert support team can help you design and deploy an efficient in-place Microsoft Exchange 2007 migration plan that minimizes productivity disruption, reduces ongoing service requirements, and makes your Exchange 2007 Server easy to manage. For complex multi-server or multi-site migrations, Progent has the background to complete your move quickly and affordably. Progent's Exchange Server 2007 help, troubleshooting, and consulting offerings include expertise with the integration of outside vendor add-ons to Exchange Server 2007 and the creation of unified messaging implementations powered by Exchange Server 2007.

Virtual Office Certified Contract Jobs
Home Based Computer Consultants Subcontractor Jobs in Richmond, VA

Progent is convinced that a carefully designed and executed network can be a pivotal factor for enabling any firm's success, and Progent follows this philosophy in our own network environment. Progent has built a non-stop virtual office infrastructure that allows our staff consultants and authorized contractors to offer fast and efficient service, cooperate easily on complex projects, and gain from career and personal maturity by being part of an exciting business culture of personal drive and independence.

Remote Network Monitoring and Reporting Specialists
 Network Monitoring and Reporting Remote Support in Victorville, CA

ZENO is Progent’s monitoring and reporting service that incorporates state-of-the-art remote monitoring and management (RMM) technology to help keep your network operating efficiently by checking the state of all critical IP-based assets that make up your network environment. When ZENO detects a problem, an alarm is transmitted automatically to your designated IT management personnel and your assigned Progent consultant so that all potential issues can be resolved before they can disrupt or crash your network.

Lync Server 2010 Professionals
 Microsoft Lync On-site Support

Microsoft Lync 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop sharing, as well as VoIP and public switched telephone network (PSTN) voice communication. Lync Server 2010 can extend the capability of Microsoft Exchange Server, SharePoint Server and Office or cloud-based Office 365 and simplify management through integration with Active Directory. Lync can also reduce expenses by doing away with Voice-over-IP hardware and subscription services, PBX systems, or conventional video conferencing technology. Progent's certified unified communications experts can provide online and on-premises support to help your company to maintain and troubleshoot your current Lync 2010 environment or evaluate the advantages of migrating from Lync Server 2010 to Skype for Business, which is the new version of the product. Progent can also help you to plan and carry out a smooth Skype for Business migration.

Call Center Online Technical Support
Seattle Online Consulting

Progent's Network Help Desk Outsourcing Support Services are intended specifically for small businesses who require fast availability of a Help Desk Call Center with professional phone support and effective escalation options but who must operate within a limited IT budget. Key features of Progent's Help Desk Outsourcing Support Services include: Help Desk Support, Secure Remote Access Provisioning, System Assessment, Problem Escalation, Virtual Help Desk Call Center Services, By-the-Minute Billing, and Help Desk Call Center Applications Selection and Integration.

















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