Can Progent help my business create a disaster recovery plan?
Progent's workplace recovery consulting experts can help you create and verify a workplace recovery plan that reduces the chances of suffering the loss of critical information in case of a massive system failure and that enables the rapid recovery of business operations. Progent's engineers can also assist you to architect a cost-effective fault-tolerant IT infrastructure that eliminates vulnerability to single-point breakdowns and that ensures that network recovery processes are simpler to carry out.

How can Progent help improve the fault tolerance of my network?
Progent's fault-tolerant network support experts can show you how to construct a cost-effective, fault-tolerant business information system that deals with important issues involving a broad range of network infrastructure mechanisms and processes such as zero-downtime Internet connections, server clustering, network load balancing, colocation center strategies, multi-site connectivity, real-time off-site replication, and disaster recovery planning.

How can Progent assist my company to implement fault-tolerant Internet connections?
Progent's Internet access experts and Cisco CCIE-certified network specialists can help you take advantage of the latest connectivity technology to implement cost-effective high-availability Internet access. Progent can explain the issues concerning dependability, performance, and cost to help you choose the most efficient approach for implementing redundant Internet access.

How can Progent's virtualization support help with disaster recovery/business continuity planning?
Virtualization is a crucial piece of any contemporary disaster recovery solution. Virtual servers can be provisioned, updated, replicated, and restored quickly and easily, providing a level of versatility for achieving high-availability almost impossible to achieve with physical servers. Progent can help your company to plan and implement a virtual server environment by offering Microsoft Windows Hyper-V integration, VMware vSphere expertise, or Citrix XenServer support services. These platforms can eliminate most of the time and effort needed for scheduled service, failing over to hot backup sites, and recovering business-critical functions.

Does Progent offer consulting help for Windows server clustering technology?
Progent offers Microsoft Windows Server 2012 Failover Clusters planning and integration, Microsoft Windows 2008 Server Failover Clustering integration, and Windows 2003 Clustering support services to help your business to implement clustered server configurations that offer 24x7 availability. Progent's clustered server consultants can assist your company to assess the business benefits of Windows clustering, design and execute an installation, train your IT personnel to administer your cluster environment, provide ongoing consulting and support services, and produce and test a workplace recovery procedure. Progent can also assist you to migrate from Windows Server 2003 to Windows 2012 or Windows 2008 so you can take advantage of Microsoft's latest clustering solutions.

Can Progent help my company to design a fault-tolerant load balancing solution?
Progent's server load balancing consulting services cover a broad array of load balancing techniques including server balancing, business software balancing, and LAN/WAN infrastructure routing. Progent's infrastructure consultants can help you to choose, configure, and maintain load balancing products from major suppliers including Microsoft, Cisco Systems, and F5 Networks.

What services from Progent can help my company take full advantage of an external Data Center?
Progent's Data Center support professionals can show you how to find fault-tolerant data centers that match the specific requirements of your business. Fault-tolerant Internet Data Centers are particularly attractive to small companies due to of their low cost and convenience in comparison to pursuing a do-it-yourself strategy. Attempting to build an on-site data center with even a basic level of fault tolerance is financially prohibitive for the majority of small businesses. Progent is ready to show you how to reap all the advantages of high availability data centers and zero-downtime colo sites by providing a complete range of engineering and technical services including on-site assistance when necessary.

We need fault-tolerant connections with our branch offices. Can Progent help?
Progent’s multi-site connectivity engineers can help small and mid-size companies to achieve non-stop branch office Internet connections through fully redundant networks with automatic failover. Progent’s Cisco-certified internetwork experts can design and deploy ultra-reliable multi-site networks based on fault tolerant EIGRP network routers or fault tolerant OSPF deployment of Cisco routers. Progent can show you how redundant connections with transparent fail-over offers affordable non-stop interoffice connectivity.

Does Progent offer support for Microsoft System Center Data Protection Manager?
Progent's expert System Center Data Protection Manager support professionals can assist you to develop an effective workplace recovery plan, design a cost-effective high-availability network infrastructure, install a Data Protection Manager-powered backup and recovery solution, comprehensively test your DPM system, train your IT personnel or regular consultants how to manage Microsoft DPM, or provide complete information technology support outsourcing including remote housing of Data Protection Manager servers in Progent's secure data center.

Does Progent offer an affordable data backup service?
Progent’s affordably priced Offsite DPM-based Backup Service Package combines the advanced capabilities of Data Protection Manager with the world-class security and availability facilities of the Herakles co-location center to provide ongoing, non-disruptive backup for up to 2.5TB of data from one or several of your Windows servers. Progent's service package includes all configuration, management, and tracking needed for a comprehensive offsite backup system.

Can Progent help us integrate Double-Take Software's replication management products?
Double-Take Software offers a selection of tools intended to provide small and midsize businesses a range of affordable alternatives for replicating and restoring business-critical applications including Microsoft Exchange, SQL, RIM Blackberry, and Microsoft Office SharePoint. Progent’s Double-Take integration experts and business continuity planning engineers have extensive backgrounds incorporating Double-Take products into small business IT networks to create a high level of availability and disaster recovery readiness at an affordable price.

How can my company get help from Progent for disaster recovery support?
To ask Progent about professional support for business continuity planning or zero-downtime networking, phone 1-800-993-9400 or email fault-tolerant-help@progent.com.

















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