DR/BC Planning and Support Services for Businesses of All Sizes
For businesses of any size, prolonged inability to operate is costly and potentially fatal. Disaster recovery/business continuity (DR/BC) planning is a practice area that combines business logistics and information technology to help organizations prepare for events that could threaten their ability to function. Business disruption can have a wide variety of causes including natural or man-made disasters, pandemics, malicious IT attacks, hardware failure, software bugs, planned maintenance, or human error. High-level business continuity planning encompasses business logistics that go well beyond information technology and addresses issues such as emergency notification systems, alternate office space and transportation, and regulatory reporting. Disaster recovery typically focuses on IT issues such as trying to eliminate single-point network failures, providing a temporary "subsistence-level" computing environment, and expediting the recovery process.
Virtually all large enterprises have regularly updated strategies and technologies in place designed to allow them to function at some level in case of a catastrophe. For smaller businesses, however, serious DR/BC planning has historically been too expensive to implement and too complex to manage. But things have changed. A convergence of new technologies and services has made DR/BC solutions affordable and effective. Progent can show you how it's done.
Progentís DR/BC consultants, Microsoft-certified IT experts, and Cisco certified network engineers have in-depth experience helping companies of all sizes to reduce network downtime by offering affordable online consulting support for business continuity planning, high-availability network infrastructure design, backup/restore systems, and non-disruptive maintenance. Progentís business continuity consultants can help you develop, implement, and validate a sensible business continuity plan that aligns with your business needs and IT budget. Progentís disaster recovery specialists can assist you to plan, deploy, and support fault-tolerant technologies such as redundant Internet connectivity, virtualization, fail-over clustering, network load balancing, continual online backup, and multi-location data centers. Progentís system management engineers can help you minimize or eliminate network downtime associated with routine maintenance.
Progent's Business Continuity Planning Services
In the post 911 world, regulators, auditors, customers and prospects of larger enterprises are demanding to see a tested business continuity plan. CIOs who are unable to produce one can hurt their company's ability to compete. Progent offers high-level online consulting for business continuity planning, testing, and training to help you prepare for potential disasters, minimize downtime for your most critical IT operations, avoid data loss, and comply with examiners' letters and agency requirements. Progent's business continuity experts can work closely with your management and IT support staff to:
Perform risk and business impact analysis and identify dependencies
Identify human and physical resources of all types necessary to keep your business in operation
Determine and prioritize business-critical IT functions and specify acceptable restoration times
Qualify colocation centers and hot backup sites
Verify secure remote access capability for key workers
Plan emergency notification systems and define responsibility assignments for personnel
Document a comprehensive recovery and test plan
Train management, technical staff, and other key people to carry out the DR/BC plan
Disaster Recovery Products Supported by Progent
An exciting option for seamless, low-cost disaster recovery is to use Microsoftís Hyper-V virtualization software, included with Windows Server 2012 or Windows Server 2008 R2, and combine it with Microsoftís System Center Data Protection Manager (DPM). This makes it easy to replicate your entire IT server infrastructure at a branch office or an out-of-state data center. The technology's ability to limit data loss to at most the last 15 minutes of IT transactions is revolutionary and the software is well within the budgets of most businesses. Add a well designed VoIP telecommunications infrastructure to keep the phones humming and you are well on your way to a DR/BC solution of a quality that until recently has been reserved for large enterprises.
To help you create your DR/BC solution, Progent offers consulting and support for a broad range of technologies from leading vendors. Product-specific services provided by Progent to help you implement your disaster recovery solution include:
Disaster Recovery and High Availability Solutions Offered by Progent
Progent can help businesses of any size create a fault-tolerant network environment with fast recovery capability by providing expertise in these critical practice areas:
Workplace Recovery Planning
Progent's business continuity engineers can show you how to create a workplace recovery strategy so you can restore IT functionality in the event of an IT system disaster. Progent can assist you to define a comprehensive disaster recovery strategy that incorporates scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-certified professionals can also help you create an affordable, zero-downtime network solution that takes into account availability issues involving a broad array of infrastructure technologies and processes. To read more, see Disaster Recovery Consulting Services.
24x7 Internet Access
Progent's Cisco-certified network professionals can help you create an economical, fault tolerant Internet architecture that can achieve 24x7 Internet access through a variety of high-availability Internet connectivity technologies including fault tolerant BGP and redundant ISPs. Progent offers CCIE professionals to show you how to apply the most advanced techniques for fault tolerant Internet access to build an affordable, completely redundant Internet network with automatic failover and other features to create non-stop Internet connections. To read more, visit 24x7 Internet Access Architecture.
Virtualization is central to any up-to-date disaster recovery solution. Virtual servers can be provisioned, re-purposed, copied, and restored quickly and easily, offering a level of flexibility for achieving high-availability impossible to match with physical servers. Progent can help you design and implement a virtualized environment powered by Microsoft Windows Hyper-V, which incorporates advanced business continuity features that include transparent backup and live migration. Hyper-V can eliminate much of the time required for scheduled maintenance, switching to hot backup sites, and restoring business-critical functions. For more information, visit Windows Hyper-V Consulting Support.
Microsoft Server 2012 Failover Clustering
Windows Server 2008 R2 introduced enterprise-class fault tolerance and recoverability to Microsoft's failover clustering solution. Windows Server 2012 builds on this technology and offers important new and enhanced features that offer more expandability, non-stop storage availability for server applications, easier management, quicker automatic failover, and more options for designing failover clusters. For more information, see Windows Server 2012 Failover Clustering Expertise.
Microsoft Server 2008 Failover Clustering
The server cluster technology built into the high-end editions of MS Windows Server 2008 was radically redesigned to simplify the installation, configuration, and maintenance of clusters that provide greater levels of network availability, security, efficiency, and versatility. New or improved capabilities include cluster verification, revamped setup and deployment, unified cluster management, redesigned cluster architecture for maximum availability, better protection and quorum models, minimization of failure points, greater disk and memory capacity, and improvements for multi-site clusters. To read more, go to Windows Server 2008 Clustering Support.
Network Load Balancing
Progent provides high availability load balancing consulting covering system load balancing, load balanced applications, network infrastructure routing, and content dispatching products such as F5 Networks 3DNS. Non-stop load balancing products for which Progent can provide consulting expertise include Windows Server 2003 and 2008 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco CSS, Cisco Content Engine and ACNS, and F5 Networks BIG-IP. To learn more, see Load Balancing for High Availability.
High-Availability Colocation Sites
Colocation sites offer an affordable option for small businesses who want to house their data center in a world-class facility. Colocation sites offer up to 99.999% Internet availability, lower management costs, fast Internet connections, tight physical security, and dependable electrical power backup. Colocation sites are also the only realistic option for geographically separate hot backup systems. Progent can help design a fault-tolerant IT environment that utilizes colocation sites cost effectively, select a facility, migrate your key IT operations, and provide affordable online consulting and network support services. For more info, see High-Availability Colocation Sites.
24x7 Inter-office Networking
Progentís inter-site connection professionals can help small organizations create non-stop inter-site connectivity solutions through fully redundant networks featuring automatic failover. Progentís Cisco-certified CCIE network engineers can plan and deploy ultra-reliable Inter-office networks based on fault tolerant EIGRP routers or non-stop OSPF configurations of Cisco routers. Progent can demonstrate how redundant connectivity and automatic fail-over can provide affordable 24x7 interoffice networking. To find out more, see High-Availability Interoffice Networking.
System Center Data Protection Manager Backup and Recovery Consulting and Support Services
Progent's expert System Center Data Protection Manager engineers can help you to create an effective business continuity plan, design a cost-effective non-stop IT infrastructure, deploy a Microsoft DPM-based backup and restore system, thoroughly test your system, train your IT staff or regular service providers how to manage DPM, or handle complete IT outsourcing services including remote hosting of Microsoft DPM servers in Progent's secure data center facility. To read more, see Data Protection Manager (DPM) Consulting.
Fully Managed Offsite DPM Backup Service
Progentís affordable Offsite DPM-based Backup Service incorporates the advanced capabilities of Microsoft Data Protection Manager with the state-of-the-art security facilities of the Herakles co-location center to deliver ongoing, non-disruptive backup for up to 2.5TB of critical data from one or more of your Windows-powered servers. Progent's managed service offering includes all setup, management, and tracking required for a complete offsite data backup solution. To find out more, go to Fully Managed Offsite DPM Backup Service Package.
Backup and Restore Technology Consulting Services
Progent can provide affordable remote access to consultants with expertise in a broad array of utilities and services that provide solutions for backing up Windows, Mac, and Linux/UNIX physical and virtual servers and desktops plus notebooks and smartphones. Progent can provide help for leading backup platforms such as Acronis Backup and Recovery, Backup Exec, BackupAssist Software, CrashPlan, Double-Take, Mozy, Retrospect, Apple Time Machine, vSphere Data Protection, and FLARs. Progent's consultants can assist your company to install, upgrade, or maintain backup/restore systems for a variety of topologies including on-premise, edge to datacenter, cloud, or hybrid. To learn more, see Backup and Recovery Solutions Consulting Services.
Consulting for Double-Take Solutions for Backup
Double-Take offers a family of tools designed to deliver small and midsize businesses a range of affordable solutions for backing up and recovering business-critical workloads such as Exchange Server, Microsoft SQL, RIM Blackberry, and Microsoft Office SharePoint. Progentís disaster recovery planning consultants have extensive experience integrating Double-Take technology into small company IT networks to create a high state of fault tolerance and disaster recovery readiness at an affordable cost. For details, visit Consulting Services Double-Take Software for Backup.
CRISC-certified Consulting Support for IT Risk Mitigation
The Certified in Risk and Information Systems Control (CRISC) credential program was started by ISACA in 2010 to certify an IT consultant's ability to plan, deploy, and maintain IS controls to reduce network risk. Progent can provide the expertise of a CRISC-certified consultant to help you develop and carry out a business continuity plan that adheres to leading practices promoted by CRISC/ISACA and tailored to align with your company's risk tolerance, business objectives, and budgetary guidelines.
Why Pick Progent for Workplace Recovery Planning and Fault-tolerant Networking Solutions?
Because Progent is a Microsoft Gold Partner and offers professional application consulting for a wide range of small business software programs, Progent can help customers to find comprehensive IT solutions that maximize the productivity of your IT network. As a Registered Partner with Cisco Systems, Progent can provide the expertise of certified consultants and specialists with expertise in designing, configuring and supporting networking environments built on Cisco Systems products. The breadth of Progent's technical experience and Progent's appreciation for the needs of small businesses make Progent the ideal resource for building and maintaining an affordable, dependable network.
How to Contact Progent's Consultants for Fault Tolerant Network Support
In order to contact Progent about technical assistance for non-stop infrastructure, call 1-800-993-9400 or send email to firstname.lastname@example.org.