Progent offers small and medium size businesses professional support for Intrusion Protection products and IPsec VPN solutions from major firewall and Virtual Private Network security vendors including Check Point Software, Juniper Networks, and SonicWALL. Progent can help you design a detailed security plan and choose appropriate products from multiple suppliers to support your security objectives while sticking within your spending limits.

Additional Topics of Interest

Online Support for Virtual HelpDesk
On-site Support in Virginia Beach, Virginia

Progent's Network Contact Center Outsourcing Support Services for desktop support are intended especially for small businesses who need immediate access to a Help Desk Service Center with professional telephone support and effective escalation options but who must work within a modest IT budget. Important features of Progent's Help Desk Outsourcing Support Services include: Helpdesk Support, Secure Remote Access Provisioning, Initial System Assessment, Problem Prioritization, Virtual Help Desk Call Center Support, By-the-Minute Billing, and Help Desk Applications Recommendation and Integration.

Freelance Jobs for Questions about Freelance Network Consultants
Q&A about Cisco CCDP Contractor Job

To see replies to common enquiries concerning being employed by Progent, see Consulting at Progent Questions and Answers.

OS X and Windows integration Technology Consulting
Apple Mac and Windows Remote Troubleshooting in Charlotte, North Carolina

Progent's support specialists in Apple OS X and Windows technology can help you integrate Mac and Windows computers into seamless environments with resource sharing and workgroup functionality. Enabling productive co-existence among a mix of servers and workstations powered by Mac OS and Microsoft Windows requires broad knowledge of and background with Mac and Windows technology. Progent's background in Windows and Macintosh consulting makes it possible to offer expert assistance to companies that rely on these technologies to maintain their strategic edge. Progent's consultants can also help your business to integrate Apple's iPhones and iPads to operate with smoothly with your Windows environment.

Support and Help for 24x7 Call Center
San Pablo, CA Support for 24x7 Call Center

The Help Desk Call Center support delivery structure used by Progent's Technical Response Center gives small and midsize businesses an effective alternative to reliance on freelance service individuals by offering broad technical knowledge accessible to numerous engineering groups, optional 24x7 access to urgent assistance, fast escalation to appropriate experts for handling even the most intractable issues, support consistency and dependability, quick follow-up overseen by seasoned service administrators, a choice of convenient ways for initiating support tasks, plus a high level of progress visibility made possible by ticket tracking and accessible through a web-based portal.

Consult for Microsoft Active Directory
IT Consultant for Windows Active Directory in San Francisco

Microsoft Windows Active Directory requires significant field experience to configure optimally across a large corporation. Progentís Microsoft qualified consultants are experts in planning, deploying, and supporting complex Enterprise AD projects. Progentís areas of proven competence with Windows Server Active Directory include replication problems, multi-domain partition design, repair of corrupted Active Directory objects, dealing with residual beta software configuration objects in production AD systems, and repair of unsuccessful installations of Active Directory and AD-integrated applications.

Technology Consulting Services for VoIP Phones
SPA500 Series IP Phone IT Services

Progent's Cisco-certified IP phone and video IP phone experts can help you to configure, manage, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP handsets. Progent can provide support for all versions of Cisco's IP phones from discontinued VoIP devices to the latest HD media phones. Progent's IP telephony experts can also assist you to integrate your VoIP phones and video IP phones with Unified CM, originally named CallManager, or with Cisco Unified Communications Manager Express (CME) to create a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to install Cisco Unified Communications Manager applications that include Cisco Unified CM IM and Presence Jabber, Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact center. Progent's consultants can deliver support with any facet of Cisco VoIP Phone integration including reviewing dial plans, configuring SIP gateways, deploying ISR G2 routers with CUBE internetworking support, and designing Cisco UCS server clustering and Cisco Survivable Remote Site Telephony solutions for high availability.

Development for Oracle
Consultant in Minnesota

Progent offers fast and affordable online access to an authorized Oracle database administration consultant or an Oracle software programmer. Progent can provide advanced DBA services for all versions of Oracle including 10g and 11g and can also help plan, create, enhance, or fix Oracle database applications based on SQL and PL/SQL stored procedure programming language. Progent also offers support for Data Guard replication tools and Oracle Database Resource Manage.

Macintosh OSX Support Services
Apple OS X Configuration in Michigan

Progent's experts can provide Apple Mac users a variety of services including workstation support, Apple OS X expertise, Macintosh integration with Windows environments, Microsoft Entourage and email expertise, security services, and custom training. Progent can assist clients to migrate to Mac OS X Lion from Mac OS X Snow Leopard or other earlier editions of Mac OS X and Progent can offer expertise with Apple Macintosh application software. Progent's specialists in Apple technology can also assist you with iPhone support and iPad management, or moving to Apple's iCloud services. For computer environments built solely on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the difficulty of planning, configuring and maintaining a network infrastructure that is available, secure, efficient and able to achieve your organization's business goals.

Solaris Consultancy
Solaris Professional Sausalito, CA

Progent's Solaris family support experts offer small businesses and software developers assistance with managing and maintaining Sun Solaris systems that run with Microsoft-powered networks. Progent offers your organization access to Solaris consultants, support professionals qualified by Microsoft and Cisco, and security specialists with CISA credentials. This wide array of expertise provides you with a convenient one-stop consulting firm to help you build and maintain a protected and robust cross-platform network and communications environment that supports Solaris and Microsoft interoperability by combining Microsoft Windows with major variants of UNIX including Apple Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO, and SGI/Irix or leading Linux platforms including RedHat Linux, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.

Progent's certified professionals can help you to evaluate the business value of Windows Server 2012 R2 for your company, develop test systems and migration plans, tune your network infrastructure for on-premises, multi-site, cloud-based, and partial-cloud datacenters, educate your IT management staff, develop a corporate-wide security plan, streamline IT management, assist with application development, and build and validate a disaster recovery/business continuity plan.

Amazon EC2 VPN Integration
Contract Development for Amazon AWS hybrid cloud solutions in Redwood Shores, CA

Progent offers cost-effective online support to help businesses to integrate Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3 for expandable high-performance storage, and Amazon Glacier for value-priced long-term archiving. Progent can assist your IT team with every phase of Amazon AWS integration including needs analysis, readiness assessment, system design, testing, configuration, administration, performance tuning, software license management, disaster recovery solutions, and security and compliance. Progent offers advanced expertise with firewalls and VPN access and can show you how to create cloud-based or hybrid cloud environments that efficiently incorporate Amazon AWS resources. Progent can provide occasional consulting to help you to resolve complex technical issues or Progent can provide project management outsourcing or co-sourcing to help you migrate to the Amazon AWS platform on time and on budget.

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