For small office computer networks located within the state of Florida, Progent's Microsoft certified technical experts can provide phone assistance and remote troubleshooting to repair your computer network issues fast and affordably. Progent has developed enterprise-grade skills, software tools, and support databases to identify and fix computer network problems while avoiding the high cost and time delays normally associated with onsite technical service dispatches.

If your Florida small business is located outside of the larger metro areas such as Jacksonville, Miami, Tampa, St. Petersburg, Hialeah, or Orlando, your nearby network support options may be limited in expertise, or unavailable during an emergency. This results in a computer network that is unusable or causing wasted time due to technical issues continuing for too long. Progentís team of expert network consultants average more than 12 years of real-world industry experience, in the trenches of network systems support, performing a broad range of technical projects for a extensive range of customers. This means you obtain not only the technical competency needed for the job, but a professional with field proven methods for applying that expertise to deliver efficient network solutions.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the assistance of a certified VMware VCDX expert to help your organization design, configure, administer and troubleshoot VMware vSphere-powered virtualization solution for local networks, cloud environments, or hybrid cloud deployments. Progent's VMware vSphere consulting team offer world-class knowledge for deploying and integrating VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery and business continuity. Progent has extensive understanding of VMware vCloud Director, VMware vRealize Automation (vRA), vRO and vCloud Suite used for administering private and public cloud and hybrid cloud solutions that provide maximum availability, data security, and disaster recovery.

NetApp SAN Storage Solutions
Progent offers enterprise clients online or onsite NetApp SAN consulting support for NetApp's entire portfolio of SAN software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror data replication, SnapVault and OSSV incremental D2D backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series storage products. Components of NetApp SAN storage solutions supported by Progent include system architecture, cloud integration, virtualization, migrations, transparent patching, storage management, information assurance, high availability, and remediation. Progent offers Tier 3 support to assist you to resolve problems with NetApp SAN deployments efficiently following industry best practices.

Best Practices Followed by Seasoned Engineers
Many companies situated away from cities with plentiful expert engineers utilize poorly trained or unseasoned local resources for critical computer network support. This can result in a system that is undependable or unproductive. Progentís staff of Microsoft and Cisco qualified engineers average over ten years of hands-on industry experience, in the front lines of IT support, performing an extensive array of technical services for a diverse selection of customers. This means that with Progent you get not only high-level technical skills, but a consultant who understands computer industry leading practices in applying that knowledge to solve actual business system issues efficiently and in a consistent way.

ProSight DPS Managed Cloud Backup and Recovery
Progent's ProSight Data Protection Services automated backup provides small and mid-sized organizations an affordable and fully managed solution for reliable backup/disaster recovery. Available at a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup processes and enables rapid restoration of vital data, apps and VMs that have become unavailable or damaged due to hardware breakdowns, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can deliver world-class support to set up ProSight Data Protection Services to to comply with government and industry regulatory standards such as HIPPA, FINRA, and PCI and, when necessary, can help you to restore your critical information. Find out more about Progent's complete ProSight line of value-priced outsourced network management services for small and mid-size organizations.

Microsoft Dynamics NAV Consulting
The updated edition of MS Dynamics NAV ERP offers powerful new features such as Personalized Role Centers, enhanced BI and reporting options, and advanced workflow management. Progent's Dynamics NAV ERP experts offer custom programming, configuration and debugging support to enable your company to take advantage of Microsoft Dynamics NAV. Progentís engineers can show you how to connect Microsoft Dynamics NAV ERP software to additional services and programs. Also, Progent can help your organization to design and analyze databases so you can improve your knowledge of your operations, acquire more customers, expand your marketing campaigns, and build successful partnerships.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a phone discussion with a Progent information assurance expert. The interview is intended to help evaluate your organization's preparedness either to stop or recover quickly from a ransomware incident. Progent will consult with you personally to collect information concerning your current AV defense and backup/recovery platform, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow best practices to deploy a cost-effective AV and backup/recovery environment that meets your business needs. For more information, refer to Progent's ProSight Ransomware Preparedness Report Service.

Cisco Unity Connection and Unity Express (CUE) Consulting
Cisco Unity Connection, an integrated extension of Cisco Unified Communications Manager, is a converged voice messaging system that accelerates productive collaboration by providing flexible set of options for accessing calls and messages within a framework that is simple to implement and maintain. Cisco Unity Connection allows you to read and manage your voice messages from your Exchange inbox, browser, Cisco Jabber, a Cisco Unified IP endpoint, a smartphone, or an iPad or tablet. Unity Express (CUE), offered in select Cisco ISR routers, offers affordable voicemail, integrated messaging, IVR, and automated-attendant functions for small to medium businesses (SMBs) and corporate satellite locations with as many as 500 users. Progent's Cisco-certified CCIE consulting experts offer Unity Connection and Unity Express (CUE) integration and troubleshooting support to ensure that your voice messaging solution gives you maximum competitive advantage.

Consulting and Support Expertise for System Center 2016 Operations Manager
Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to promote top performance and maximum availability for key workloads by offering unified, cross-platform tracking of IT resources deployed across local systems and cloud environments. Progent's SCOM consulting team can provide world-class remote and onsite expertise to assist organizations of all sizes to plan, integrate, tune, update and repair Operations Manager 2016 solutions. Progent's SCOM 2016 consulting experts can help you to move to SCOM 2016 from earlier releases or from different monitoring products, or integrate a variety of monitoring systems into a unified infrastructure management solution. Progent can also help you expand your Operations Manager 2016 scope to include infrastructure based in public clouds by delivering Microsoft Azure integration consulting and Amazon AWS hybrid cloud expertise.

Planning, Integration and Support Expertise for System center 2012
Progent's System Center 2012 consultants have more than a decade of experience deploying, supporting and troubleshooting the key platforms that make up System Center and can help you to plan, configure, manage, and fix your Microsoft System Center 2012 R2 ecosystem to optimize the uptime and performance of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-based fabric. Progent also can provide System Center 2016 migration consulting to help you to transition to the latest version of Microsoft System Center from an earlier one or from a third-party datacenter management solution to deliver the benefits of best-in-class deployment, automation, security and compliance, plus datacenter and application performance monitoring.

After-hours Online Support
Progent's economical after-hours online support program provides companies round-the-clock availability of online technical support from Progent's Technical Response Center. Support services offered outside regular work hours include fixing issues with Microsoft-based server products, Windows desktop support, help with Microsoft Office programs, network and system backup/restore, and fundamental routing and switching help for Cisco technology.

One-stop Shopping for Full-spectrum Computer Network Support Services
Progent can be a one-stop source for most IT support needs for small businesses. While focused on supporting environments from Microsoft and Cisco, Progent consultants frequently install, configure, and maintain technologies from leading hardware and software vendors such as Check Point Software, WatchGuard, and SonicWALL. Progent also offers expertise for macOS and OS X and Apple iOS technology, Linux consulting, Citrix consulting, and Juniper expertise.

Get in Touch with a Progent Network Support Expert
To find out how to contact a Progent network support expert for online or onsite expertise in , call 1-800-993-9400 or go to Online Computer Support.

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