For small business computer networks located anywhere in the state of Florida, Progent's Microsoft certified technical team members can deliver phone support and troubleshooting to repair your computer system problems quickly and cost effectively. Progent has developed enterprise-grade expertise, sophisticated utilities, and support knowledge bases to troubleshoot and resolve computer network problems without the high cost and time delays associated with in-person technical service visits.

If your Florida organization is situated outside of the larger metropolitan areas such as Jacksonville, Miami, Tampa, St. Petersburg, Hialeah, or Orlando, your local computer support choices may be limited in expertise, or not available during an emergency. This results in a office network that is unpredictable or causing efficiency loss due to technical issues continuing for too long. Progentís team of network engineers average more than ten years of real-world industry experience, in the trenches of computer network support, performing a wide variety of technical tasks for a varied range of clients. This means you get not only the technical competency needed for the job, but a professional with demonstrated methods for applying those skills to provide efficient network solutions.

NetApp MetroCluster High-Availability and Disaster Recovery Software
NetApp MetroCluster is a high-availability and disaster recovery platform that combines array-based storage clustering along with replication to deliver fast, zero data loss disaster recovery between sites located up to 185 miles (300km) apart from each other. Progent offers access to a certified NetApp MetroCluster consultant who can help your business to design, deploy, manage, upgrade, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster deployment that meets your technical needs and IT budget. Progent can make sure you adhere to best practices for configuring your MetroCluster solution by providing guidance with procedures like assigning shelf IDs, arranging aggregate and plexes layout, setting up volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, designing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your peered clusters, and verifying your disaster recovery solution to verify adherence with industry standards and government mandates.

Hybrid Cloud Solutions Design and Integration
Progent's hybrid cloud solutions consultantscan provide expert remote consulting support to assist businesses of all sizes to connect their IT infrastructure with leading public cloud platforms including Microsoft Azure and Amazon Web Services. Progent can help your it team to plan and administer hybrid ecosystems that can include Windows and Linux operating systems and applications in hybrid architectures that combine local IT assets as well as public cloud services. To assist you to integrate cloud services with networks, Progent can provide a variety of cloud integration services such as Office 365 Exchange Online integration solutions with on-premises installations of Exchange and Azure enterprise hybrid cloud design and deployment consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service development and debugging.

Broad and Deep Knowledge of Office Networks
Progentís team of close to 100 network experts means customers benefit from the leverage of over 1,000 years of combined experience and collective information to repair the most vexing IT problems. Progentís accredited network consultants have the knowledge and experience to identify solutions fast and deliver them affordably.

Microsoft Virtual Desktop Consulting Services
Microsoft's virtual desktop solutions lower the work required for network managers to deploy applications so that they are consistent across a corporate user base, provide the ability to control rights to business data, and allow fast deployment of new or updated desktops. With Microsoft Windows Server 2008 R2, the Terminal Services tool has been enhanced and renamed Remote Desktop Services. Microsoft's new Virtual Desktop Infrastructure that powers RDS simplifies desktop connectivity, improves performance, strengthens data security, unifies management, and offers a nearly transparent user experience. Progent's Windows Server 2008 R2 engineers can help your company to evaluate the business benefits of Microsoft's virtual desktop technologies, configure pilot and production deployments, improve your network architecture to accommodate virtualized desktops effectively, assess and remediate security issues, and train your IT managers to utilize best practices to achieve a fast ROI from client virtualization.

Best Practices Followed by Seasoned Consultants
Many companies located far from areas with plentiful network engineers utilize less qualified or unseasoned local consultants for critical network support. This can produce a network that is unstable or unproductive. Progentís staff of Microsoft and Cisco qualified engineers average over ten years of hands-on industry background, in the trenches of IT support, providing an extensive range of technical tasks for a diverse selection of customers. This means that with Progent you receive not just expert network engineering knowledge, but a consultant who follows computer industry best practices in using those skills to resolve real-world information system problems successfully and in a repeatable way.

MS Project Server Expertise
Progent's Microsoft Project Server consultants offer comprehensive online and on-premises support for Project Server as well as for all Microsoft platforms that work closely with Project Server. Services provided by Progent include Microsoft Project Professional and Project Web App planning and support, SharePoint 2013 planning and configuration, Microsoft SQL Server 2016 integration and development, Microsoft SQL Server 2014 support, MS Exchange Server 2016 planning and deployment, Exchange 2013 configuration, Exchange Server 2010 troubleshooting,Office Excel and Office 365 Excel application support, plus PowerPoint and Visio online classes. Progent offers access to Cisco-certified CCIE network engineers to assist you to optimize your environment to accommodate local, branch office, home-based, and mobile users so they can use Microsoft Project Server to collaborate securely and efficiently. Progent's certified security experts can assist your IT team to adopt and police security policies that protect sensitive business information without disrupting the efficient exchange of authorized information.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention experts and data leakage protection specialists can assist organizations to configure Progent's Email Guard Security Gateway to use specified content policies for monitoring the content of outbound email messages and attachments and blocking users from sending sensitive or unauthorized information or spam. Email Guard's outbound email content filtering solutions can also help organizations avoid reputation loss and stay compliant with industry security standards and regulatory requirements such as HIPPA, Sarbanes-Oxley and PCI DSS.

Eliminate Reliance on Freelance Consultants
By building a partnership with a full-service network support organization such as Progent rather than with a freelance consultant, your company is assured fast availability of knowledgeable professionals when you require them. You no longer have to worry that illness, training, vacations, or conflicting priorities with other clients will leave you without support when you have a crisis.

Microsoft Dynamics NAV Consulting
The most recent edition of MS Dynamics NAV includes several new features including specialized Role Centers, improved analytics and reporting options, and advanced workflow management. Progent's Microsoft Dynamics NAV ERP professionals offer custom programming, configuration and troubleshooting services to help you to take advantage of Microsoft Dynamics NAV. Progentís engineers can show you how to integrate Microsoft Dynamics NAV ERP software to other services and applications. Also, Progent can assist you to design and utilize data warehouses so you can enhance your understanding of your operations, attract more clients, expand your marketing strategies, and form successful alliances.

Microsoft Office 365 Exchange Online Integration with On-premises Exchange
Microsoft has made a strong effort to enable seamless hybrid networks that integrate Office 365 Exchange Online and local Exchange deployments. This allows you to have specific mailboxes hosted at your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can assist you with any phase of planning, integrating and troubleshooting your hybrid Office 365/Exchange solution. Progent's Exchange specialists can deliver occasional support to help you resolve stubborn technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange solution is carried out on time and on budget. For more information about Progent's consulting services for integrating Office 365 and on-premises Exchange environments, go to Office 365 integration with on-premises Exchange.

Cisco IOS Upgrade Consulting
If your network incorporates Cisco routers, you may be using an outdated release of Cisco IOS, the operating system powering most Cisco router as well as current switches from Cisco. Cisco often offers upgrades to IOS in order to correct bugs, plug security gaps, or improve features. Unfortunately, updating Cisco IOS and other Cisco control software can be a challenge, depending on your Cisco device and your system infrastructure. As an example, there could be limited local Flash storage that might cause a new software release to operate incorrectly. Progent's Cisco CCIE-certified consultants can provide a wide selection of services associated with upgrading Cisco IOS software or any Cisco control software such as CatOS or CallManager. Progent can run audits of your Cisco software, propose appropriate upgrades, prepare Cisco appliances, copy software images, activate and test your Cisco software, tune throughput, resolve issues, and train your network support staff how to utilize any significant new features.

Wireless IP Phone Integration
Integration of Cisco's wireless VoIP phones typically requires that you configure and optimize numerous key pieces of your Wi-Fi environment including APs, routers and switches, wireless LAN controllers, and network management software. Progent's Cisco wireless IP phone configuration and troubleshooting consultants can provide online and on-premises support to help your organization build and maintain a Cisco wireless IP phone deployment by delivering services that range from troubleshooting the set up of an IP phone or access point to offering project management outsourcing or co-sourcing for modernizing the wireless architecture of a campus.

Mac OS X Consulting Services
Progent's support professionals for Apple Mac technology can provide Apple Macintosh users an assortment of services including desktop support, help with Mac OS X application software, security and accessibility expertise, integration with Windows-based networks, and custom education. For business systems based solely on Macintosh OS X or for networks incorporating a mix of Mac, Linux, and Windows based servers and workstations, Progent has the experience and depth to handle the challenge of architecting, setting up and maintaining a network infrastructure that is reliable, safe, fast, and supportive of your business objectives.

Expert Wireless Engineering and Support Services
Progent's wireless technology consultants have wide-ranging backgrounds in the integration and support of wireless networking technology and can assist your IT team to design, deploy, manage and troubleshoot wireless solutions that are secure, resilient, expandable, easy to manage and use, able to support your critical applications, and transparently incorporated into hybrid cloud networks. Remote and on-premises support provided by Progent span a variety of wireless solutions such as smartphone and tablet integration, Wi-Fi network infrastructure planning and installation, wireless site surveys, wireless VoIP phone configuration, and building-to-building wireless connections.

Windows 2016 Hyper-V Hybrid Cloud/On-premises Solutions
Hyper-V 2016 utilizes key features initially developed for and proven on Azure, one of the world's largest public clouds. This dramatically enhances the ability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by improving data security, availability, expandability, manageability, reliability and disaster recovery. Progentís Microsoft certified Windows Server 2016 Hyper-V experts can assist you to assess the benefits of Hyper-V 2016 for your organization, configure test environments to confirm the ability of Hyper-V 2016 to run your vital applications, plan an efficient network topology for a cloud-centric or hybrid deployment, create and execute a non-disruptive migration plan, train your IT administration and technical support staff, and deliver ongoing consulting and troubleshooting services to ensure that your Hyper-V 2016 solution gives you the highest possible business value.

Planning and Deployment Consulting for Microsoft Skype for Business Server
Progent's Microsoft Skype for Business experts can provide online and onsite consulting services for companies of any size to evaluate the benefits of migrating to Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Office Communications Server. Progent can assist your business to design a local, cloud or mixed deployment; interface Skype for Business with SQL Server,Exchange Server, SharePoint Server and Office; set up high-availability solutions; connect Skype for Business with your PBX system and PSTN gateway; and interface with third-party collaboration systems such as Cisco Video Interop Server. Progent's certified network security consultants can help you design and validate a security environment for your Skype for Business deployment that meets regulatory standards.

Talk to a Progent Computer Consultant
To see how you can contact a Progent computer consultant for remote or onsite expertise in , phone 1-800-993-9400 or go to Online Computer Support.

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