For office computer networks located within the state of Florida, Progent's Microsoft qualified consultants can deliver remote phone support and troubleshooting to repair your computer network problems quickly and affordably. Progent has acquired world-class expertise, software utilities, and support databases to identify and repair IT problems while avoiding the high cost and time delays normally associated with in-person service calls.

If your Florida small business is located beyond the larger metropolitan areas such as Jacksonville, Miami, Tampa, St. Petersburg, Hialeah, or Orlando, your nearby computer network support choices may be limited in skills, or not available during a crisis. This can result in a office network that is unusable or causing productivity loss due to technical issues persisting for too long. Progentís team of seasoned network consultants average more than ten years of real-world computer industry experience, in the trenches of IT support, performing a broad range of technical tasks for a varied range of clients. This means you obtain not just the technical know how needed for the task, but a professional with proven methods for applying those skills to deliver efficient network solutions.

Disaster Recovery/Business Continuity Planning Consulting Services
Progent offers advanced online consulting for disaster recovery/business continuity planning, validation, and education to help your company to prepare for possible disasters, reduce downtime for your vital IT functions, eliminate lost information, and meet regulatory mandates and business requirements. Progent's business continuity experts can work closely with your management and network administration staff to provide risk analysis, identify interdependencies, identify human and physical assets required to run your business, prioritize crucial network functions and define allowable recovery times, qualify colocation centers, set up secure offsite connectivity for crucial workers, plan notification mechanisms and define responsibilities for personnel, document a comprehensive recovery plan, and train key people to carry your agreed upon solution. Progent's Windows Server 2016 disaster recovery consultants can show you how to plan and deploy a cost-effective disaster recovery solution for multi-site or hybrid cloud environments using failover cluster technology proven in Microsoft's massive Azure public cloud.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the support of a certified VMware VCDX consultant to help you plan, configure, administer and repair VMware vSphere-powered virtualization ecosystem for on-premises networks, private and public clouds, or hybrid cloud deployments. Progent's VMware vSphere and NSX consulting team can provide advanced knowledge for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery and business continuity. Progent has in-depth experience of VMware vCloud Director, vRealize Automation, vRO and vCloud used for administering private and hybrid cloud solutions that deliver high uptime, fault tolerance, and application mobility.

ProSight Data Protection Services Managed Backup and Recovery
ProSight Data Protection Services automated backup and disaster recovery provides small and mid-sized businesses a low cost and fully managed solution for secure backup/disaster recovery (BDR). For a fixed monthly rate, ProSight DPS automates and monitors your backup activities and enables fast recovery of vital files, applications and VMs that have become unavailable or damaged due to component failures, software bugs, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images. Important data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's BDR consultants can deliver world-class expertise to set up ProSight DPS to be compliant with regulatory standards like HIPPA, FIRPA, and PCI and, whenever needed, can help you to restore your business-critical information. Read more about Progent's entire ProSight family of low-cost outsourced network management services for small and medium-size organizations.

Planning and Support Services for Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016)
System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of network management tools and is intended to provide a unified mechanism for deploying and managing virtualized datacenters across hybrid environments that can incorporate on-premises and hosted datacenters and Microsoft Azure services. Progent's SCVMM 2016 consulting experts can help organizations of any size with any aspect of designing, deploying, and managing a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, show you how to upgrade efficiently from older versions of VMM, design processes for building and deploying VMs and VM hosts, implement fault-tolerant scale-out clusters, connect your private cloud resources with public cloud services, configure virtual switches, develop and refine PowerShell scripts, and assist you to assess the strategic business benefits of the latest technologies such as Storage Spaces Direct and Shielded VMs. Progent's certified virtualization professionals can provide world-class Windows Hyper-V consulting and VMware vSphere expertise.

BI Reporting Consulting and Development
Progentís business information reporting consultants can provide online and onsite consulting to assist your organization with any aspect of business intelligence (BI) reporting from troubleshooting or modernizing applications to designing and implementing a comprehensive BI environment. Progent's management reporting experts can help your company to maintain your existing BI environment, help you to upgrade reports from a discontinued reporting platform to a current one, and provide as-needed remote mentoring tailored to your individual needs. Progentís management reporting consultants can provide experience in the leading BI reporting tools including the SQL Server BI stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools such as Power Pivot, Power Query and Power View, and Report Builder.

Expert IT Support for Systems at Colocation Data Centers
There are several hundred enterprise-level colocation centers in the San Francisco Bay Area and larger cities throughout the U.S., and Progent's colocation support group can improve your network's reliability and performance by helping you choose a remote data center facility that meets the individual requirements of your business such as geographic proximity, size, connectivity, budget, and extra additional features and services. Progentís data center support services are intended for businesses with hardware housed at collocation hosting sites and in need of on-demand in-person assistance at the collocation facility plus remote support from Microsoft and Cisco certified professionals. Progent offers a selection of co-location center consulting services such as system topology analysis, Windows and Linux server integration and support, troubleshooting for server and communications networking, development and deployment of fault tolerant configurations, architecting and deploying layered security structures, firewall integration and troubleshooting, configuring load balancing solutions, and planning fault tolerant server and storage cluster configurations.

Linux Consulting and UNIX/Windows Integration
If your company network combines Linux technology with Microsoft Windows, Progent can help you to integrate your servers into an efficient network that permits all your operating systems to coexist for easy management, transparent dataflow, fault tolerance, high performance, and integrated security. If you are writing or testing Linux based-software within an environment that incorporates Microsoft Windows-powered servers, workstations, and applications, Progent can provide full-service IT outsourcing that allows you to focus on your area of high-value expertise.

Migration Support services for Microsoft Windows 10
Progent's Windows Windows 10 planning and migration consultants can assist organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from any older release of Windows. Remote and on-premises evaluation and migration services for Microsoft Windows 10 offered by Progent's experts include Return on Investment analysis, project supervision, application and driver compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud and hybrid integration, mobile device management, telecommuter access, security and compliance, automated deployment and administration, network optimization, Wi-Fi support, business continuity planning, webinar training for network management personnel and users, and post-migration technical help.

Altaro VM Backup Solutions for Backup and Disaster Recovery
Altaro VM Backup provides small and mid-size businesses a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for local, remote, distributed, and cloud-hosted environments and also enables cost-effective cloud backup to Microsoft Azure storage. Top features include industry-leading Augmented Inline Deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup intervals as low as five minutes for minimizing your Recovery Point Objective (RPO), military-grade encryption, item-level restore options for individual files and emails, extensive support for Windows Server CSV and vCenter for handling large-scale environments, and support for Microsoft Volume Shadow Copy Service to back up live virtual machines without downtime. Progent is a certified Altaro partner and offers a broad array of services to assist you to plan, deploy, optimize and troubleshoot a backup/restore solution based on Altaro VM Backup software. To find out more, see Altaro VM Backup Certified Consultants.

Microsoft Active Directory Design and Integration Consulting
Progent's Microsoft-certified Active Directory experts have extensive knowledge troubleshooting complex Active Directory issues such as directory replication problems, multi-domain partition configurations, damaged Active Directory objects, cleanup of beta application configuration objects in production Active Directory systems, and fixing of unsuccessful setups of Active Directory and AD-dependent software. Progent is also skilled in working with advanced AD utilities such as NTDSUTIL, DCDIAG and NETDIAG. Progent can also suggest configuration strategies that address key issues including Active Directory naming standards, hierarchical model, IT management structure, selection and structure of group policy objects, as well as security and auditing specifications. Progent can also evaluate the implications of alternate server and service implementations on capability and performance. Progent can assist businesses to design and install deployments of AD Domain Services by providing Windows Server 2012 R2 consulting services and Windows Server 2016 hybrid cloud solutions.

Progent's Consulting and Training Support for Office Desktop and Office 365
Progent's certified Office and Office 365 consultants can help companies to integrate Office desktop and Microsoft Office 365 applications such as Excel, Word, PowerPoint, Outlook, Access, Visio and Publisher into a cohesive solution that offers fast return on investment and promotes improved business results. Progent can help you to integrate Microsoft Office or Office 365 applications with each other and with additional core Microsoft platforms including SharePoint, Microsoft Exchange Server and SQL Server running on-premises or hosted in the cloud. Progent's consultants can also help you to resolve compatibility issues with various versions of Office desktop and offers live online Office and Office 365 instruction to individuals or teams.

Certified Expertise for Information Assurance and SIEM Solutions
GIAC (Global Information Assurance Certification) was founded in 1999 to validate the knowledge of information technology security experts. GIAC certifications are recognized by companies and institutions around the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance consultants offer support for all of the network security capabilities covered within the GIAC accreditation such as evaluating network vulnerability, security incident management and response, intrusion detection, web-based services security and SIEM solutions for compliance with government mandates for promptly reporting events.

Talk to a Progent Network Support Expert
To see how you can get in touch with a Progent network support expert for remote or on-premises help in , phone 1-800-993-9400 or visit Remote Network Support.

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