For small company network systems located within the state of Florida, Progent's Microsoft and Cisco qualified technicians can deliver online assistance and troubleshooting to fix your computer network troubles quickly and affordably. Progent has developed enterprise-level skills, software utilities, and support knowledge bases to diagnose and repair network problems while avoiding the cost and time delays associated with in-person technical service dispatches.

If your Florida small business is situated outside of the larger metropolitan areas such as Jacksonville, Miami, Tampa, St. Petersburg, Hialeah, or Orlando, your nearby network systems support options may be limited in technical capability, or unavailable during an emergency. This can result in a computer network that is unstable or causing efficiency loss due to technical problems persisting for too long. Progentís team of field proven network consultants average more than 12 years of real-world industry experience, in the trenches of network support, performing a extensive variety of technical projects for a broad range of clients. This means you obtain not only the technical skills needed for the task, but a consultant with field proven methods for applying that expertise to deliver cost effective network solutions.

Design and Configuration Support for Meraki Indoor and Outdoor Wireless APs
Progent's Meraki wireless access point consultants provide online and on-premises support services to help organizations of any size to design, deploy, manage, upgrade or repair Wi-Fi systems that include Cisco Meraki wireless access points. Progent can help you to configure and manage Cisco's Meraki-based Wi-Fi networks for sites that range from a telecommuter's home or a branch office all the way to a campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco technology including Catalyst, Nexus and Meraki switches, ASR routers and firewalls to create a seamless network infrastructure that delivers identical access, responsiveness, security, manageability and uptime for wired and wireless users regardless of their location or device. (Check out Cisco Meraki switches consulting services.)

Live Online Training for Desktop Applications
Progent provides online education for popular desktop applications and operating systems such as Excel, Word, PowerPoint, Visio, Adobe Acrobat, Adobe Photoshop, Crystal Reports, and Windows 10 and Windows 8. Online learning provides the advantages of traditional classroom sessions, such as instant interaction between students and teachers, but avoids the costs of transportation and the hassle of trying to accommodate the availability of many workers.

World-class Cisco Help from Expert CCIE-certified Engineers
Progentís exclusive team of Cisco Certified Internetwork Expert (CCIE) consultants have earned a certification reserved for the most capable specialists for planning, configuring, installing, and debugging a diverse range of Cisco network and connectivity solutions. There are only 7,000 certified CCIEs worldwide, and achieving this distinction involves extensive verification of competency through written exams and hands-on lab demonstrations to make sure that CCIEís can apply theory to real-world situations. CCIEís have a base understanding of root networking technologies and protocols that allow for rapidly crafting multi-vendor solutions.

ProSight LAN Watch Server and Desktop Remote Monitoring Managed Service
ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your IT system running at peak levels by checking the state of vital computers that drive your information system. When ProSight LAN Watch uncovers a problem, an alert is transmitted immediately to your designated IT management personnel and your Progent consultant so any potential issues can be addressed before they can impact your network. Find out about the complete ProSight portfolio of affordable network management outsourcing services for small organizations.

Cisco Voice over IP (VoIP) Phone and IP Video Phone Integration and Troubleshooting
Progent's Cisco VoIP phone and video IP phone consultants can help your business to configure, maintain, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent can provide expertise for all versions of Cisco's IP phones from legacy VoIP devices to the latest media phones. Progent's consultants can also help your organization to integrate your VoIP phones and video IP phones with Unified CM, previously named CallManager, or with Cisco Unified Communications Manager Express (CME) to build a state-of-the-art IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to install Unified CM applications such as Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact solution. Progent can deliver expertise with any facet of Cisco IP Phone integration including reviewing dial plans, resolving IP phone registration issues, setting up SIP trunks and CUBE session border controllers, deploying ISR routers with CUBE internetworking capability, and designing Cisco UCS server failover and Cisco SRST solutions for high availability.

MySQL Application Development and Database Administration Support
Progent's certified MySQL RDBMS consultants offer a variety of economical support services to assist companies of any size to maximize the strategic value of their MySQL environment. Consulting services provided by Progent for MySQL systems include database administration support, application development, and MySQL migration help.

Network Consulting for Local Governments and School Districts
Progent has extensive experience delivering a full-spectrum of online IT support and emergency repair services to local governments and school districts throughout the United States. Progent is one of the pioneers in delivering advanced online IT consulting and has provided IT support to clients in every state. Progent's remote information technology support for local governments saves travel expenses and resolves problems more quickly than on-premises service calls.

Full Array of Security Consulting Services
Progent's CISA, GIAC, and CISSP certified security engineers can assist your company to perform comprehensive security assessments, recover rapidly from compromised security, configure firewalls, configure safe techniques for off-site and mobile access, deploy spam filtering and email encryption, and create a company-wide security strategy based on 24x7 automated monitoring.

Android Smartphone Integration
Progent's Android smartphone integration expertise have extensive background delivering remote and onsite support for businesses of any size who want to integrate Android phones and tablets into their information networks so that users can work together from virtually anywhere. Progent offers the breadth of skills to resolve technical issues that involve numerous manufacturers and that represent a mix of legacy and current technology. Progent provides cost-effective remote expertise to assist you with any facet of designing, configuring, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can deliver occasional technical support to assist you to handle particularly challenging IT issues, or Progent can provide comprehensive project management support to help you finish major IT projects on time and on budget. Progent can help with local, cloud-based, or hybrid network environments and can provide support for operating systems, applications, management tools and network infrastructure. Progent also offers customized group or one-on-one training sessions to help you manage and operate Android phones securely and productively.

Fast and Affordable Online Consulting and Support Nationwide
Progent has delivered remote or onsite network consulting help to organizations in each state in the U.S. Many of these clients have indicated their appreciation to Progent in the form of testimonials to the excellence of Progent's service staff. Check out Progent's client testimonials to learn what they have said concerning the high level of Progent's network support services

Planning and Deployment Consulting for Aironet 802.11ac Wireless Access Points
Progent's Cisco-certified consultants can help you to upgrade to Aironet access points and Cisco wireless controllers that are compatible with the recently approved IEEE 802.11ac Wi-Fi specification, enabling you to triple the speed for your Wi-Fi network while increasing the signal coverage.

Microsoft Data Protection Manager Consulting Services
System Center 2016 Data Protection Manager offers small and mid-size organizations near-continuous backup and easy recovery capabilities for Microsoft-based networks. SCDPM 2016 delivers application-aware protection for key platforms such as Microsoft SQL, Exchange and SharePoint Server, backs up Windows and Linux virtual machines, supports VMs hosted by Hyper-V as well as VMware, and can use Azure for cloud backup and recovery. Progent's Microsoft Gold-certified SCDPM 2016 consultants can help you to design, deploy, manage, and repair an enterprise-wide backup/restore system powered by Data Protection Manager 2016. Progent can assist you to upgrade from a previous release of DPM or from an outdated system, and Progent can optimize your SCDPM 2016 ecosystem for on premises, hosted, cloud-based or hybrid deployment models. Progent offers remote or onsite support and can deliver occasional guidance to help you through challenging issues or deliver comprehensive project management services to make sure you finish your SCDPM 2016 deployment on time and on budget.

Exchange 2010 Upgrade Support
Progent's Microsoft-certified Exchange Server 2010 consultants can assist your company to evaluate the benefits of Microsoft Exchange 2010 for your business and can assist your IT staff to plan and carry out an affordable upgrade to Microsoft Exchange Server 2010 from Microsoft Exchange 2003 or Exchange 2K that will offer quick payback by improving your workers' efficiency, lowering the expense of hardware and support, streamlining administration, and consolidating your key communications platforms.

Contact a Progent Network Support Expert
To learn how to access a Progent computer consultant for online or on-premises help in , phone 1-800-993-9400 or go to Remote Network Support.

© 2002- 2018 Progent Corporation. All rights reserved.