For small office networks located in the state of Florida, Progent's Microsoft and Cisco qualified technicians can deliver online assistance and troubleshooting to solve your computer network problems quickly and cost effectively. Progent has acquired world-class skills, software tools, and support databases to diagnose and repair IT problems while avoiding the high cost and time delays normally associated with onsite service visits.

If your Florida company is located outside of the larger metropolitan areas such as Jacksonville, Miami, Tampa, St. Petersburg, Hialeah, or Orlando, your local network systems support choices may be limited in technical expertise, or unavailable during an emergency. This can result in a office network that is unstable or causing productivity loss due to technical problems going unresolved for too long. Progent’s team of field proven network professionals average more than 10 years of real-world computer industry experience, in the trenches of network support, performing a large range of technical projects for a broad range of customers. This means you obtain not just the technical know how needed for the task, but an expert with proven methods for applying those skills to assist with excellent network solutions.

Progent is a Certified Microsoft Partner
Since Progent is a Microsoft Certified Partner, every Progent support expert has access to the technology and educational resources required to provide the best IT help possible. Progent's network outsourcing, Help Desk Call Center, Office 365 deployment expertise, and software development services allow small business customers to take advantage of the wide range of knowledge associated with the IT departments of big organizations without the significant cost and hassle of maintaining a self-sufficient in-house network staff.

Online Support for Microsoft Windows Server 2008 R2
The sophistication and integration demands of Windows Server 2008 requires an information technology consultant with real-world experience and diverse knowledge in designing and deploying cohesive and comprehensive business information environments. The professional experience of Progent's Microsoft-certified Windows Server 2008 engineers, averaging over ten years of background integrating Microsoft-based technology, assures your success in supporting and troubleshooting your Microsoft Windows Server 2008 environment. Progent's certified Windows Server 2012 R2 support experts can also assist you to evaluate the advantages of migrating from Microsoft Windows 2008 to Windows Server 2012 R2 or later. If you are planning on building a hybrid architecture that combines local resources with public cloud services like those offered by Microsoft Azure, Progent offers Windows Server 2016 hybrid cloud solutions.

Advanced Project Management Consultants
For advanced project management support, Progent can provide the services of senior information technology experts with decades of background as IT project managers for program development, business systems implementation, and process re-engineering working with organizations ranging from Big 4 firms to dot-com startups to state government agencies. These high-level project managers offer advanced management skills to help enterprise customers to follow best practices to ensure that development or deployment projects are successfully completed on time and on budget.

ProSight Active Security Monitoring Endpoint Protection and Ransomware Recovery
The ProSight Active Security Monitoring endpoint protection (EPP) service utilizes cutting edge behavior analysis tools to guard endpoints as well as physical and virtual servers against new malware attacks like ransomware and email phishing, which easily escape traditional signature-based anti-virus products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a single platform to manage the complete malware attack progression including filtering, identification, containment, remediation, and forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered threats. Read more about the entire ProSight portfolio of affordable network monitoring and management services for small and medium-size organizations.

GIAC-certified Information Assurance Consultants
GIAC (Global Information Assurance Certification) was founded in 1999 to certify the knowledge of IT security experts. GIAC certifications are acknowledged by companies and government organizations throughout the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance specialists can provide expertise with all of the security services addressed within GIAC certification such as evaluating network vulnerability, event handling, traffic analysis, web-based services security and security information and event management (SIEM) solutions.

ProSight Network Audits for Evaluating Network Health
Prosight Network Audits offer a fast and affordable way for small and medium-size businesses to get an unbiased assessment of the overall health of their network. Based on some of the top remote monitoring and management (RMM) tools in the industry, and overseen by Progent's world-class team of information technology professionals, ProSight Network Audits help you see how closely the deployment of your essential network devices conform to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver immediate ROI such as a cleaner and safer Active Directory environment. Both versions also provide the long-term advantages of state-of-the-art remote network monitoring and management technology. These advantages can include lower-cost network management, improved compliance with data security regulations, higher utilization of IT resources, faster problem resolution, more reliable backup and recovery, and increased uptime. To find out more about ProSight Network Audits and to view sample reports, go to ProSight Network Audits.

Cisco IOS software Upgrade Support
If you includes Cisco routers, you could be using an old version of Cisco IOS, the control software used in almost every Cisco router and the latest Cisco switches. Cisco frequently publishes upgrades to IOS in order to fix problems, shore up security weaknesses, or add features. Unfortunately, upgrading Cisco IOS or other Cisco operating systems can be tricky, depending upon your Cisco device and your network environment. For example, there may be limitations of internal Flash storage that could cause a new software version to operate incorrectly. Progent's Cisco CCIE consultants offer a broad selection of support services associated with upgrading Cisco IOS or other Cisco control software like IOS EX, CallManager or Unified Communications Manager. Progent's consultants can perform version audits of your Cisco software, recommend sensible updates, provision Cisco appliances, transfer software images, configure and verify your Cisco software, optimize performance, troubleshoot issues, and train your network support staff how to get the benefits of any significant new capabilities.

Web Site Development Services
If you need to revamp your corporate web, create internal Webs for functions such as HR or employee education, establish a powerful Web presence for a new business, or build enterprise-class, database-driven web applications, Progent can provide skilled and experienced web architects and programmers. Progent's consultants can also assist your company to host your web environment by building and managing a secure, dependable server and connectivity infrastructure featuring remote and wireless access. Services available through Progent's Experts Team include web Site design, web project management, Microsoft .ASP and .NET programming, graphics design, and one-on-one classes for popular web authoring platforms. For data-intensive web applications, Progent can provide the expertise of SQL Server programmers, Oracle programmers and DBAs, and MySQL experts.

Video Conferencing and Telepresence Consulting Support
Progent can provide the services of an accredited video conferencing and telepresence engineer with an extensive background integrating technology from the major video conferencing/telepresence providers such as Cisco/TANDBERG, Polycom, LifeSize and Radvision and can assist your company to design, configure, expand, or troubleshoot a video conferencing environment that preserves your investment and optimizes the strategic value of your IT network. Progent can also provide the expertise of infrastructure engineers able to help companies of all sizes to build and troubleshoot a network that delivers the speed, dependability, security, and expandability you need to accommodate your telepresence solution.

Security Vulnerability Assessment for Small and Mid-size Business Networks
Progent offers two ultra-affordable service packages intended to allow small companies to receive an impartial network security assessment from a qualified security engineer. With Progent's External Network Security Inventory Checkup, a security engineer administers an extensive test of your network from outside your company firewall to determine possible risks in the security profile you expose to the public. With Progent's Internal Network Security Inventory Scan, an engineer executes a system scan from a secure machine inside your company firewall to evaluate vulnerabilities to inside threats. Both security inventory services are set up and executed from a secured remote location.

VMware NSX Virtual Networking
VMware's NSX network virtualization technology allows you to build entire networks in software. NSX allows virtual networks to be provisioned instantly and managed with a high level of automation independent of the hardware used by the basic IP network. VMware Site Recovery Manager (SRM) supports automated recovery, application mobility, plus non-intrusive site migration, failback and re-protect. Site Recovery Manager also enables non-intrusive testing for disaster recovery, upgrades and fixes and can produce reports to confirm full service restoration, validate SLAs and prove DR compliance. When integrated with VMware's NSX virtual network platform, VMware Site Recovery Manager can quickly recover the complete logical network topology at the recovery datacenter. Progent can provide the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to help you to plan, deploy, test and administer a disaster recovery system powered by VMware Site Recovery Manager and VMware NSX.

Talk to a Progent Network Consultant
To see how to access a Progent computer support expert for remote or onsite help in , phone 1-800-993-9400 or visit Online Network Help.

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