For small office computer networks located in the state of Florida, Progent's Microsoft qualified consultants can provide remote phone support and remote troubleshooting to solve your network systems issues quickly and affordably. Progent has developed top-notch expertise, software utilities, and support knowledge bases to identify and fix computer network problems while avoiding the cost and time delays normally associated with on-site technical service visits.

If your Florida small business is situated beyond the larger urban areas such as Jacksonville, Miami, Tampa, St. Petersburg, Hialeah, or Orlando, your nearby network support choices may be limited in technical expertise, or not available during an emergency. This can result in a computer network that is unpredictable or causing productivity loss due to technical problems continuing for too long. Progentís group of seasoned network consultants average more than twelve years of real-world industry experience, in the trenches of IT support, performing a broad variety of technical projects for a varied range of customers. This means you obtain not only the technical expertise needed for the task, but a consultant with proven methods for applying that expertise to provide cost effective network solutions.

BI Reporting and Analytics Consulting and Troubleshooting
Progentís BI reporting consultants can provide online and onsite expertise to help your organization with any phase of business intelligence (BI) reporting from troubleshooting or modernizing reports to planning and deploying an advanced BI environment. Progent's BI consultants can assist you to support your current reporting environment, help you to migrate databases and applications from a discontinued reporting product to a modern solution, and deliver custom online mentoring to meet your specific requirements. Progentís business reporting and analytics professionals can provide experience in the leading business intelligence reporting and visualization tools such as the SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI add-ins including Power Pivot, Power Query and Power View, Report Designer and Report Builder.

Live Online Education for Desktop Applications
Progent provides live online training for popular desktop programs and operating systems including Microsoft Excel, Word, Publisher, Visio, Acrobat Writer, Adobe Photoshop CS, Crystal Reports, and Microsoft Windows 10 and Windows 8. Online education provides all the benefits of traditional classroom sessions, including instant interaction between clients and trainers, but eliminates the costs of travel and the challenge of attempting to synchronize the availability of multiple trainees.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) experts and data leakage protection consultants can assist businesses to configure Progent's Email Guard Security Gateway to use specified content security policies for scanning the content of email messages and attachments and preventing users from sending sensitive or inappropriate data or spam. Email Guard's outbound email content filtering technology can also help your business avoid being blacklisted and stay compliant with industry privacy standards and government requirements like HIPAA and Sarbanes-Oxley.

Disaster Recovery/Business Continuity Planning Help
Progent's disaster recovery consulting experts can show you how to create a disaster recovery strategy in case of a total data center outage. Progent can show you how to develop a complete disaster recovery plan that includes scheduled disaster recovery assessments and drills so that after a disaster happens, you reduce network downtime. Progent's Microsoft and Cisco-authorized engineers can also show you how to create an affordable, fault-tolerant system architecture that takes into account availability issues involving a wide array of network technologies and processes. Progent's business continuity experts can assist your company to prepare for the high-level problems associated with keeping your company functioning after a catastrophe by taking into account not only IT concerns but additional problems like notifying critical personnel, moving into alternate office space, accessing emergency vehicles, hiring substitute employees, and submitting regulatory reports. Progent's Windows Server 2016 disaster recovery consultants can help you to plan and deploy a cost-effective disaster recovery solution for hybrid cloud environments utilizing failover cluster tools field-tested in Microsoft's Azure public cloud.

Oracle Administration Support and Software Programming
Progent can provide the services of an Oracle expert for Oracle DBA support or an Oracle software programmer for building database applications. Progent's Oracle DBAs can assist you to simplify key Oracle database management tasks including database tuning, backup/recovery strategies, and database security. Progent's Oracle software programmers can help your company to build, test, troubleshoot, or migrate Oracle-based applications based on PL/SQL. Progent has skill using SQL Developer, SQL *Plus, and JDeveloper and can also assist you to tune existing SQL programs by utilizing Oracle's SQL Access Advisor.

Progent's Test Lab at the Herakles/QTS Internet Data Center
The Progent Test and Training Lab at the QTS Data Center in Sacramento includes a collection of dedicated computers and network infrastructure intended to be used remotely or on site to facilitate system testing, assessments, performance modeling, troubleshooting, disaster recovery planning, training, and additional reasons to help Progent's clients successfully carry out major projects.

MySQL Application Programming and Database Administration Consulting
Progent's MySQL RDBMS consultants can provide a selection of economical online support services to help organizations of all sizes to optimize the business benefit of their MySQL environment. Support services available from Progent for MySQL include database administration services, software programming, and database migration assistance.

Apple iPhone Integration and Management
Progent's iPhone and iPad integration consultants offer affordable online assistance to assist you to plan, deploy, and troubleshoot any facet of your iOS and Windows integration solution and is available for short-term tasks to help you get past specific technical roadblocks or major engagements to help you complete business-critical projects on time and within budget. Progent has experience in on-premises, cloud-based, or hybrid environments and can help you build or support a resilient, protected and efficient infrastructure that is best suited to your mode of computing. Progent also offers remote or onsite training to show you how to manage and use your iPhones and iPads in a safe, collaborative environment that optimizes the business value of your IT network.

Collaborative Approach to Support and Problem Escalation
Computer networks have become increasingly complex. In addition, typical small business networks integrate products from dozens of different suppliers. This makes computer integration and maintenance increasingly challenging. It is impossible for even the most talented individual to have in-depth familiarity in all areas of computer technology, or extensive hands-on experience in the thousands of hardware and software brands, versions, and revisions that small businesses incorporate in their information systems. Progent follows a collaborative approach to computer support and depends on application experts to bring high-level knowledge when necessary to fix complex technical issues efficiently, at the lowest cost to you.

Deployment Consulting for Lync Server 2013
Microsoft Lync Server 2013 enables organizations of any size to build a manageable and secure communications environment that supports the modern Bring-Your-Own-Device computing style with IM, real-time presence, web meetings with application sharing and whiteboard, and both IP-based and PSTN calling across a broad assortment of desktop and handheld endpoints. Progent's certified Lync Server 2013 experts can assist you to assess the business benefits of Lync 2013, design an in-house, cloud-based (via Lync Online) or mixed topology suitable for your current and long-term goals, implement Lync Server 2013 so as to speed up your return on investment, and provide custom webinar and onsite training to your management team and users. Progent has in-depth expertise in key components of a Lync Server 2013 deployment including Windows Server, SQL Server and Exchange Server, and Progent can help you to combine Lync Server 2013 with popular Office and Office 365 apps such as Outlook, Word and PowerPoint. If your company are already using Lync, Progent's Skype for Business experts can help you to plan and implement out an efficient migration to Skype for Business.

Progent's Consulting Support for Microsoft Windows Server Essentials
Windows Server Essentials is an affordable, entry-level operating system that allows small businesses to make the move from the older stand-alone in-house datacenter to the contemporary hybrid computing model that includes both local and virtualized cloud-based software and infrastructure. Progent's certified Windows Server 2012 R2 Essentials consulting experts offer budget-friendly online consulting and technical support for Windows Server 2012 R2 Essentials. Progent can help you to determine the possible business advantages of migrating to Essentials and adopting a hybrid local/cloud-based design for your computing environment. Progent offers full-service project management support to help you design and execute an efficient migration to Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Online platforms and services. (Learn about Progent's Office 365 Exchange Online integration with on-premises Exchange deployments and Microsoft Azure integration support.) Progent can also provide ongoing consulting help, troubleshooting, and training.

Comprehensive Reporting of Services Provided
Progent provides full and detailed reports of all service work to make sure customers do not feel like a hostage to their support provider. Progent sends e-mail documentation of services immediately after completion of each service task, and also provides a hard copy along with monthly invoices. Complete IT service documentation makes it easier for customers to transfer to a different service provider or assume more support duties internally. Good service reporting also provides management the visibility required to assess the quality of maintenance services and produce more realistic network expense projections.

VMware NSX Network Virtualization
VMware's NSX network virtualization technology enables you to create complete logical networks in software. NSX allows virtual networks to be deployed in minutes and administered with a high degree of automation regardless of the physical components used by the basic network infrastructure. VMware Site Recovery Manager allows programmatic recovery, application mobility, plus transparent site migration, failback and site re-protect. SRM also permits non-disruptive testing for disaster recovery, updates and patches and can generate audit reports to confirm full service recovery, validate Service Level Agreements and demonstrate compliance. When used with VMware's NSX network virtualization technology, VMware Site Recovery Manager can rapidly restore the entire logical network topology at the secondary datacenter. Progent can provide the support of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager system architect to assist you to design, configure, test and administer a disaster recovery solution based on VMware Site Recovery Manager and VMware NSX.

PC and Mobile Device Centralized Configuration Management Support
Progent's Microsoft-certified consulting team offers Configuration Manager 2016 cloud integration, System Center Configuration Manager (SCCM 2012) design and deployment and Intune consulting to centralize and streamline the management of your PCs and web-facing mobile devices. Progent can help you to migrate smoothly to Configuration Manager 2016 from an older device management solution or assist you to modify your existing SCCM 2016 environment to accommodate your changing IT requirements.

Talk to a Progent Computer Support Expert
To find out how you can access a Progent network support expert for online or onsite assistance in , phone 1-800-993-9400 or visit Online Network Support.

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