For small business computer networks located throughout the state of Florida, Progent's Microsoft authorized professionals can provide remote phone help and remote troubleshooting to resolve your network systems problems fast and cost effectively. Progent has acquired world-class expertise, software utilities, and support databases to identify and resolve IT problems while avoiding the cost and delays normally associated with on-site technical service calls.

If your Florida company is located beyond the larger urban areas such as Jacksonville, Miami, Tampa, St. Petersburg, Hialeah, or Orlando, your nearby computer network support options may be limited in skills, or unavailable during a crisis. This results in a office network that is unpredictable or causing efficiency loss due to technical issues going unresolved for too long. Progentís group of field proven network professionals average more than ten years of real-world industry experience, in the trenches of network support, performing a broad range of technical tasks for a diverse range of clients. This means you obtain not only the technical know how needed for the task, but a consultant with proven methods for applying that expertise to assist with excellent network solutions.

Wide and Deep Experience with Business Networks
Progentís team of over 100 network consultants means customers benefit from the leverage of more than a thousand years of cumulative experience and shared information to resolve the most troublesome system problems. Progentís accredited network engineers possess the know-how to come up with solutions fast and implement them cost effectively.

ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting outsourcing service offers complete hosting of a small organization's production servers in a solution that gives the highest degree of dependability and scalability and is also easy to move to another host. Progent's Private Cloud hosting services are based upon proven virtualization architectures that enable small and midsize companies with multi- platform environments to save dramatically on the expense of capital investments, infrastructure support, and IT administration while benefiting from enterprise-class reliability and an unmatched level of vendor independence. Learn about Progent's ProSight portfolio of managed IT services for small and mid-size businesses.

Progent's Test Lab at the Herakles/QTS Internet Data Center
Progent's Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center in Sacramento, California can be used for piloting mission-critical applications, creating cost-effective migration procedures, evaluating and tuning performance, planning or verifying business continuity solutions, resolving compatibility issues, and establishing training environments for the latest technologies. For Progent clients who lack adequate in-house resources to assemble proper pilot environments, the lab cuts capital outlay and technical risk while keeping critical network initiatives on schedule.

Some Examples of Remote Consulting Services Available from Progent for Cisco Routers
Some of the common remote Cisco router consulting services available from Progent include configuring domain name, IP addressing, routing maps, NTP, security logon banner and user accounts; configuring iBGP and HSRP, aggregation, BGP to EIGRP redistribution, and ECN gateways; reviewing NAT configurations, routing configuration, line settings and BGP peering arrangements; installing current IOS image; configuring and testing failover; troubleshooting VPN tunnel and routing problems; producing a network diagram and documenting configuration; plus security and fault tolerance planning.

Immediate Help for Urgent Issues
With Progentís urgent online network support services, your company can get instant assistance for issues that are causing network disruption. Online help eliminates the lengthy wait and higher cost required for on-site technical service. For day-to-day network administration tasks, Progentís remote support engineers can complete most jobs within minutes of receiving a request, instead of forcing you to live with a problem for hours for on-premises support to arrive.

Azure cloud Planning and Integration Consulting Services
Progent's Microsoft Azure cloud planning and integration consultants can assist you with any phase of Microsoft Azure integration including needs analysis, prerequisites evaluation, system design, pre-production testing, implementation, automated administration, performance tuning, software license controls, disaster recovery preparedness, security policy enforcement, and regulatory compliance validation. Progent can help your IT staff to configure and troubleshoot firewall appliances and VPN tunnels so that your clients can securely connect to Azure-based resources, and Progent's Microsoft-certified consultants can help you integrate key Microsoft platforms to work in the cloud including Microsoft Windows Server, Exchange, SQL Server and SharePoint. Progent can also assist you to set up a hybrid ecosystem that transparently combines physical datacenters with Azure services.

Office Access Database Application Programming
Progent's Microsoft Office Access consultants offer affordable online consulting services for all releases of Office Access including Access desktop and Access Web App and can provide expert help for application programming, database conversion, performance optimization, BI reporting, and maintenance. Progent also can provide custom online training for Access application programming and database management.

MS Dynamics GP Support
Microsoft Dynamics GP 2015 R2 features a new design that enhances cloud readiness, works with popular handheld devices, allows one-time sign-on with Azure AD, and strengthens security and compliance. Progent's experienced Dynamics GP 2015 R2 consultants offer the depth and breadth of technical skills and experience to address the many IT and business challenges associated with upgrading to Dynamics GP 2015 R2 and can assist you to carry out an efficient migration that will maximize the return on your investment in this mission-critical product.

Altaro VM Backup Solutions for Backup and Disaster Recovery
Altaro VM Backup software offers small businesses a reliable and budget-friendly solution for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be used for local, remote, multi-site, and cloud-hosted architectures and also supports cost-effective backup to Microsoft Azure storage. Headline features include industry-leading inline deduplication to reduce backup storage needs, Continuous Data Protection (CDP) with backup spacing as low as five minutes for reducing your Recovery Point Objective, advanced encryption, item-level restore capability for specific files and emails, extensive support for Windows CSV and VMware vCenter for handling larger deployments, and support for Volume Shadow Copy Service (VSS) to back up online VMs without downtime. Progent is an Altaro partner and can provide a wide array of consulting services to assist you to design, install, manage and troubleshoot a backup and disaster recovery system based on Altaro VM Backup software. To learn more, go to Altaro VM Backup Certified Consultants.

Data Backup Consultants
Progent's backup experts can provide support for a broad array of utilities and services that deliver solutions for backing up Microsoft Windows, Apple Mac, and Linux/UNIX servers and desktops plus notebooks and handhelds. Progent supports all major backup products by delivering services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery preparedness expertise, and DoubleTake/Carbonite solutions. Progent can also provide support for Acronis, MozyPro, Retrospect for Macintosh, Time Machine, Symantec Backup Exec, BackupAssist Software, CrashPlan, and Solaris FLARs. For large organizations, Progent can provide VMware Site Recovery Manager and NSX expertise. In addition, Progent's ProSight Data Protection Services (DPS) are offered to small and medium-sized businesses as a low cost and fully managed solution for reliable backup/disaster recovery (BDR).

Talk to a Progent Computer Support Expert
To learn how to access a Progent network consultant for remote or onsite expertise in , phone 1-800-993-9400 or visit Remote Computer Help.

© 2002- 2018 Progent Corporation. All rights reserved.