If your business computer network is in Florida you can depend on quick remote technical support from a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified professional to fix complex problems that threaten your network. Progent offers the services of among the most extensive groups of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified support professionals available online of any independent service firm in the country. The cost is competitive, billing is by the minute, engagement is quick, and support is world class.

If your Florida small business is situated outside of larger metropolitan neighborhoods such as Jacksonville, Miami, Tampa, St. Petersburg, Hialeah, or Orlando, the availability of UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE experts could be limited when there's an urgent situation. This can result in lost revenue for your company, upset clients, unproductive employees, and distracted executives. By contacting Progent, you can get in touch with a qualified engineer who can deliver assistance when you need it to keep your network running.

Since Progent bills for remote support on a per-minute basis, your business owes exclusively for support delivered. Progent requires no service activation fee. Many remote support firms have substantial minimum payments or charge for each fifteen minutes or more. Progent's fine granularity and straightforward billing model do away with big tabs for quick fixes.

If your Florida company requires technical support for UNIX/Linux, Solaris, Apple Mac OS X or Cisco technology, visit Progent's phone-based help, phone 866-776-4368, or go to Contact Progent.

What Makes Progent's Remote Technical Support Program Special?
Progent's experienced staff of online support engineers has a wide range of in-depth computer skills. This enables Progent's remote service experts to deal successfully with the most challenging network trouble more quickly than is possible with typical independent support organizations or with the in-house IT staff usually available to smaller companies. Progent has refined the tools and skills to repair problems economically in many different network environments that incorporate mixtures of UNIX/Linux, Solaris, Mac, Microsoft Windows, and Cisco technologies. (See Progent's customer testimonials.)

Progent's UNIX, Linux, Solaris, Apple Mac OS X, and CISCO CCIE service specialists have earned professional certifications including Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote support team members also have a variety of key Cisco credentials including Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), CCSP, Voice Professional (CCVP), and Design Professional.

In order to help businesses that run environments powered by a combination of UNIX/Linux and Microsoft Windows operating systems, Progent's remote support group can provide the help of engineers have earned prestigious Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). To provide advanced security expertise, Progent provides remote contact with engineers with a variety of security certifications such as CISM Engineers, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional (ISSAP) consultants. The range of Progent's technical knowledge coupled with Progent's group approach to repairing network problems streamlines trouble ticket escalation, if appropriate, to specialists with sufficient background to resolve unusually tough support calls. This accelerates remediation of urgent network problems, prevents system downtime, and reduces technical support invoices.

For companies anywhere in Florida, Progent offers immediate remote access to UNIX/Linux, Solaris, Mac OS X specialist for critical assistance to repair technical problems that are affecting business productivity and are not within the scope of your on-hand network maintenance organization. Progent's UNIX, Linux, Sun Solaris, Apple Mac OS X, and Cisco CCIE-certified support professionals can interface with your computer environment with advanced remote support utilities that allow them to provide rapid and economical analysis and resolution of critical computer problems.

Troubleshooting Services Progent's Remote Consulting Specialists Can Provide Your Florida Company
Progent network consultants can deliver advanced help for a comprehensive set of UNIX/Linux, Apple OS X, Cisco, and Windows solutions including:

Remote Troubleshooting and Consulting for UNIX, Linux, Sun Solaris, and Mac OS X Environments
Progent's UNIX, Linux, Sun Solaris, and Apple Mac OS X online computer service staff can help Florida companies to maintain a comprehensive set of IT products and technologies such as network architecture, messaging support, security expertise for networks and business operations, Windows integration with UNIX/Linux, Sun Solaris, or Mac OS X platforms, virtual server options for processor consolidation and streamlined administration, and migration from outdated applications to contemporary solutions powered by updated versions of UNIX, Linux, Solaris, Mac OS X, or Windows.

Progent's support professionals can provide online troubleshooting for systems powered by major versions of the UNIX operating system including: Mac OS X, Sun Solaris, IBM AIX OS, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX) or mainstream Linux products such as RedHat Linux, SUSE Linux, Debian-GNU and Slackware.

Cisco Network Infrastructure and Security Solutions
Progent is unmatched in the IT consulting industry for offering immediate and affordable access to Cisco CCIEs. Cisco-certified CCIEs are high-level network consultants who qualify for this rare credential by passing strenuous testing supervised by Cisco. The vast majority of CCIEs work for large enterprises or nationwide Internet service providers (ISPs), and as a result their expertise is not readily accessible to smaller companies.

Progent is among the few computer service organizations that makes sure that CCIEs are available to support small and mid-size businesses. In addition, Progent can provide fast contact with a CCIE by telephone so your company can receive timely help for complex system problems that are impacting your productivity but are not within the scope of your local network support personnel. Progent's CCIE support experts can access your system via state-of-the-art remote support tools to execute quick and affordable analysis and remediation of serious system problems.

Cisco certified engineers from Progent can help your business to plan, configure, and maintain a converged information system that can simplify operations, lower costs, and speed time to productivity. By providing Cisco integrated services routers expertise with Cisco Catalyst switches support and Cisco Aironet wireless products configuration help, Progent can dramatically increase the business value of your network infrastructure in Florida. To find out more information concerning Progent's expertise in Cisco network appliances, refer to Cisco Network Engineering Services.

Microsoft Gold Certified Partner for Phone-based Technical Support for MS Windows
Progent's Microsoft-qualified online service experts can provide computer problem solving and consulting assistance for all Microsoft server platforms. Progent is a Microsoft Gold Partner and can offer your organization the expertise of support engineers who can assist your company with a wide range of technology practice areas such as Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, Windows Server 2008 R2 support, Microsoft Exchange 2016 Server migration, Microsoft Exchange Server 2013 configuration, Exchange 2010 monitoring and support, SharePoint 2013 design, Microsoft Lync integration and Office Communications Server upgrade, Forefront TMG administration and ISA Server maintenance, SQL Server 2016 migration and programming and Microsoft SQL Server 2014 support, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring, Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring, Project Server and Server Online training, Small Business Server support, and Windows Essentials cloud integration.

Certified System Security Specialists
Progent offers you the services of qualified CISA, CISM, and ISSAP security engineers who offer a variety of security solutions to enhance the protection of your UNIX/Linux, Solaris, or Apple Mac OS X network against attacks or assist your business to recover rapidly from an assault. Security services provided Progent include: in depth security audits utilizing platforms such as GFI LANguard, AMAP Application Scanner, and utilities from Solar Winds and Nikto; efficient recuperation from malicious assaults; setting up firewalls; designing secure architectures for remote and mobile connectivity; securing your messaging infrastructure against spam and directory harvest attacks; and offering continual proactive monitoring. To learn additional information about Progent's security expertise for small and midsize businesses, see Progent's Consulting Services for System Security.

Applications Services: Training, Development, Problem Solving
Progent's Mac technology experts can support the creative facets of Macintosh computing by providing consulting services and training in graphics, audio, and motion video. Progent's consultants can provide help in a variety of Apple Mac applications such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video production facility.

Progent's Application Experts Team can supply professional consulting support and training in specific application areas such as Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers consulting, custom programming, and education for popular Microsoft business applications including CRM, MS Project, Word, and Office Excel. For additional information on Progent's expertise, custom development, and training offerings for UNIX/Linux, Solaris, Apple Mac, or Microsoft applications, see Progent's Applications Experts Group.

Help Desk Support and Outsourcing Alternatives
Progent offers three support programs for Help Desk services that include UNIX, Linux, Solaris, Apple Mac, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Services, and Call Center Consulting and Staffing Services.

Progent is a Microsoft Gold Partner as well as a certified Cisco Partner and Progent's Help Desk Call Center staff of seasoned UNIX, Linux, Sun Solaris, Mac OS X, Cisco and Microsoft experts can provide your customers fast access to a dependable support resource with years of experience in telephone-based support and online troubleshooting for small and midsize business networks. Progent's focus is on earning the Help Desk a positive reputation as a major driver of company performance, and Progent's aim is to resolve and not merely record problems. To read additional information about Progent's Help Desk Call Center support, see Progent's Help Desk Support.

Progent's Online Technical Support Tools
Progent's highly evolved customer support reporting application stores comprehensive histories for all support delivered to Progent's customers. Each active Progent staff engineer has access to the details of services rendered to every customer by any staff member. This archive of problems and resolutions is structured as an easily retrievable internal database that permits Progent's remote technical professionals to share their knowledge with the whole team to ensure that the efficiency of Progent's support services improves daily. Progent's partnerships with major vendors including Cisco and Microsoft permit access to additional extensive technical support knowledge bases and to manufacturers' in-house technical staff that allow Progent's remote service specialists to find the optimal resolutions quickly.

Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Assistance Expert Immediately
To find out how you can ask a UNIX, Linux, Solaris, Mac OS X consultant or a Certified CCIE for emergency phone-based engineering expertise in Florida, phone 1-800-993-9400 or visit Urgent Online Network Support.

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