Florida UNIX, Linux, Solaris, OS X Technical Support Immediate Online Phone Access to a UNIX, Linux, Solaris, or OS X Professional
If your business information network is in the state of Florida you can have quick remote access to a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE consultant to fix urgent issues that threaten your IT network. Progent offers the services of among the largest groups of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE support professionals accessible online of any nationwide support organization in the country. The cost is reasonable, billing is by the minute, sign-up is fast, and service is unbeatable.
If your Florida business is based far from larger urban areas including Jacksonville, Miami, Tampa, St. Petersburg, Hialeah, or Orlando, the availability of UNIX or CCIE-certified experts may be limited when you have a crisis. This could mean lost income for your business, angry clients, idle employees, and defocused executives. By calling Progent's online services, you have access to a qualified engineer ready to deliver expertise when you require it to get your computer network on line.
Since Progent bills for remote support by the minute, your business pays only for support received. Progent imposes no initialization fee. Some remote consulting organizations have substantial minimum payments or bill for each quarter hour or longer. Progent's small granularity and simple pricing policy eliminate large invoices for fast fixes.
If your Florida business needs immediate technical assistance, learn how to talk to Progent's UNIX/Linux, Solaris, Mac OS X, or CCIE experts by visiting Progent's nationwide online support, calling 1-800-993-9400, or e-mailing information@progent.com.
What Makes Progent's Online Support Services Special?
Progent's seasoned staff of online consulting engineers offers a broad array of in-depth information technology skills. This enables Progent's online service experts to deal successfully with the most challenging network trouble more quickly than is feasible with ordinary third-party support firms or with the internal IT staff usually available to small companies. Progent has provided online support to clients in every state in the U.S. and has developed the tools and experience to repair technical issues economically in a wide variety of computer environments that incorporate combinations of UNIX/Linux, Solaris, Mac, Microsoft Windows, and Cisco technologies.
Progent's UNIX, Linux, Sun Solaris, Apple Mac OS X, and CISCO CCIE service specialists have qualified for advanced certifications including Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Help Desk Specialist, and Apple Certified Technical Coordinator. Progent's remote service experts also hold a variety of high-level Cisco certifications including Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate, CCSP, Voice Professional, CCDA and CCDP.
To help companies who operate networks powered by a mix of UNIX, Linux, Solaris, Mac OS X and Microsoft technology, Progent's remote service group can provide the help of engineers have earned important Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide company-wide security consulting, Progent offers phone-based contact with professionals who have been awarded a variety of security credentials including Certified Information Security Manager consultants, CISSP specialists, and ISSAP engineers. The range of Progent's technical knowledge combined with Progent's cooperative approach to fixing technical problems streamlines service escalation, if needed, to experts with relevant background to deal with particularly tough problems. This speeds up remediation of serious problems, avoids network unavailability, and minimizes maintenance bills.
For businesses anywhere in Florida, Progent offers virtually instant access to a remote UNIX/Linux, Solaris, Mac engineer for emergency support to troubleshoot technical issues that are affecting productivity and are outside the skill set of your on-hand IT maintenance resources. Progent's UNIX, Linux, Solaris, Mac OS X, and Cisco CCIE-qualified consultants can analyze your network using state-of-the-art remote support utilities in order to provide quick and economical evaluation and remediation of serious computer issues.
Services Progent's Phone-based Support Experts Can Offer Your Florida Business
Progent online professionals are qualified to offer advanced support for an extensive array of UNIX/Linux, Cisco, and Microsoft technologies including:
Online Support Services for UNIX, Linux, Sun Solaris, and Apple Mac Environments
Progent's UNIX, Linux, Solaris, and Apple Mac phone-based computer support team can help Florida companies with a comprehensive assortment of computer products and technologies that include system architecture, messaging solutions, security expertise for computer systems and business operations, Microsoft Windows integration with UNIX/Linux, Solaris, or Apple Mac OS X platforms, VMware products for processor economization and streamlined management, and transitioning from legacy systems to current environments powered by updated versions of UNIX/Linux, Sun Solaris, Apple Mac, or MS Windows.
Cisco Network Architecture and Security Products
Progent is unmatched in the computer support industry for offering fast and affordable access to Cisco CCIEs. CCIEs are elite networking professionals who are awarded this prestigious credential by passing strenuous examinations given by Cisco. The vast majority of Cisco CCIEs are employed by big enterprises or national Internet service providers, and as a result their help is not conveniently accessible to smaller companies.
Progent is one of the rare IT consulting providers that ensures that CCIEs stay accessible to support small and mid-size companies. Also, Progent offers convenient contact with a Cisco CCIE via phone so your company can receive timely assistance for urgent network issues that are disrupting your productivity but are not within the experience of your local system maintenance providers. Progent's CCIE support experts can access your environment via the latest on-line support technology to provide rapid and cost-effective diagnosis and repair of critical system problems.
Microsoft Gold Certified Partner for Phone-based Expertise for Windows
Progent's Microsoft-authorized consultants offer phone-based network troubleshooting and IT expertise for the complete line of MS server and office productivity solutions. Designated a Microsoft Gold Partner, Progent can provide your company the help of support professionals who can assist to deploy, support and administer any Microsoft Windows Server including Windows 2003 Server, SQL Server, ISA Server, Microsoft BizTalk Server, Microsoft Commerce Server, Content Management Server, Microsoft Small Business Server 2003 (SBS 2003), Microsoft Exchange Server 2007, Application Center, Microsoft SharePoint Portal Server, Virtual Server, Project Server, and Microsoft Operations Manager 2007 and 2005. For more concerning Progent's services for Microsoft servers, refer to MS Servers Professional Expertise.
CISM and ISSAP Qualified Security Engineers
Progent offers you access to expert CISM and ISSAP security consultants who can deliver a range of system protection services that can strengthen the resistance of your UNIX, Linux, Solaris, or Apple Mac OS X network against internal or external threats or assist you to recover quicky from an attack. Security solutions available from Progent include: comprehensive security audits utilizing technologies such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and utilities from Solar Winds and Nikto; fast recuperation from malicious assaults; configuring firewalls; designing secure techniques for off-site and mobile connectivity; securing your messaging infrastructure against viruses, spam, and directory harvest attacks; and offering 24x7 network monitoring. To read additional information concerning Progent's security expertise for small companies, refer to Progent's Engineering Services for System Security.
Applications Services: Training, Custom Programming, Integration
Progent's Apple Mac consultants can promote the creative facets of Macintosh environments by offering consulting services and training in graphics, audio, and motion video. Progent's support professionals can provide help in a variety of Mac programs including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or configuring an audio/video production studio.
Progent's Application Experts Group offers in-depth engineering expertise and education in specific application areas including Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, customization, and training for popular Microsoft applications such as Microsoft CRM, Project, MS Office Word, and Office Excel. To read more information concerning Progent's consulting, custom programming, and education services for UNIX, Linux, Solaris, Mac OS X, or Microsoft applications, see Progent's Business Application Experts Team.
Help Desk Outsourcing
Progent offers three support programs for Help Desk services : UNIX, Linux, Sun Solaris, Apple Mac, Cisco Systems and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Helpdesk Support Services, and Help Desk Operations Consulting and Staffing Services.
Progent's Help Desk Call Center Outsourcing Services are intended mainly for smaller businesses who need the timely availability of a professional Help Desk Call Center with effective phone support and the technical depth to escalate trouble tickets, but who have limited budgets and IT management bandwidth. Progent’s Virtual Help Desk is a transparent supplement to your current Help Desk resources. Progent can act as a primary Call Center for your business, represent an escalation resource for tough network issues, or be available in overflow instances when your other service providers are swamped. Progent's Help Desk Call Center Consulting Services can aid you in building an effective new Help Desk or enhancing your current one, evaluating or programming Help Desk Call Center software products to address the particular requirements of your company, or providing supplemental personnel to work online in conjunction with your in-house Help Desk Call Center resources to handle high-demand events such as software migrations.
Progent is a Microsoft Gold Partner plus a certified Cisco Partner and Progent's Help Desk team of seasoned UNIX, Linux, Solaris, Mac OS X, Cisco Systems and Microsoft experts are ready to provide your customers instant access to a reliable technical support team with extensive background delivering telephone-based help and remote access troubleshooting for small and midsize business information systems. Progent's concentration is on giving the Help Desk Call Center a respected reputation as a key driver of company productivity, and Progent's mission is to fix and not merely record problems. For more information on Progent's Call Center support and outsourcing services, refer to Progent's Call Center Services.
Progent's Online Service Tools
Progent has deployed a set of optimized tools, evolved during years of use, focused on allowing the highest quality of service for delivering online engineering support and troubleshooting for small company information networks. Progent provides secure Virtual Private Network support for gateways from a variety of popular companies including Microsoft, Cisco Systems, Sonicwall and Watchguard. Secure VPN remote access enables the engineers of Progent's online support team to link to your environment without breaching system security.
Progent's sophisticated customer support database system stores thorough documentation of all service delivered to Progent's customers. Every authorized Progent staff engineer has access to the specifics of support rendered to every customer by any staff member. This database of issues and resolutions is structured as an easily retrievable proprietary database that allows Progent's remote support professionals to share their knowledge with the whole team to make sure that the efficiency of Progent's technical support improves daily. Progent's partnerships with major vendors such as Cisco Systems and Microsoft permit access to other extensive support knowledge bases and to manufacturers' in-house engineering staff that allow Progent's online service specialists to arrive at the optimal solutions quickly.
Get in Touch with a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Support Specialist Now
To see how to ask a UNIX/Linux consultant or a Cisco certified CCIE for emergency phone-based consulting expertise in Florida, call 1-800-993-9400 or go to Urgent Online Network Support.
Progent's expert consultants can show you how to design and deploy an efficient in-place Exchange Server 2007 migration plan that avoids network downtime, simplifies long-term support requirements, and makes your Exchange 2007 Server easy to administer. For complex multi-server or multi-location migrations, Progent offers the background to complete your project rapidly and affordably. Progent's Microsoft Exchange Server 2007 help, repair, and consulting services include expertise with the integration of outside vendor add-ons to Microsoft Exchange 2007 Server and the creation of unified messaging solutions powered by Microsoft Exchange Server 2007.
Progent's UNIX family support services offer small businesses and software developers help with administering and maintaining UNIX, Linux or Solaris environments that run with Microsoft-based networks. Progent can give your organization contact with UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP certification. This broad range of expertise offers you a convenient single consulting firm to help you create and maintain a secure and robust mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating MS Windows with major versions of UNIX such as Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO UNIX, and SGI/Irix or major Linux platforms including RedHat, SUSE, Mandriva Linux, Debian GNU/Linux, and Slackware.
The global leader in IP networking, Cisco offers the most complete line of products for allowing Internet Service Providers to sell protected, flexible, value-added voice, video, and data services. Progent's Cisco-certified IT professionals have extensive background serving the distinct needs of ISPs by helping Internet Service Providers to architect, implement, and support fault-tolerant, scalable connectivity solutions appropriate for public networks.
Progent is seeking to find staff-level, results-oriented Microsoft accredited engineers with Microsoft Certified Systems Engineer credentials; Cisco accredited network consultants with Cisco CCNP or CCIE certification; security consultants who have CISSP or CISA or equivalent security credentials; and advanced network design consultants with experience in mobile access, wireless connectivity, high availability, business continuity, data preservation, and VMware. Progent also is looking for employees who can work on Progent's team of help desk service technicians and remote troubleshooting experts. Also, Progent is seeking talented managers who can operate productively in Progent's fast-paced, virtual office culture.
Progent's Microsoft certified professionals offer world-class consulting for corporate-wide deployments of Microsoft Exchange. Progent's consultants can help you plan multi-location Exchange Server 2007 rollouts or updates and can provide onsite technicians to assist large companies with installations of Microsoft Exchange in the San Francisco Bay Area or any area served by Progent's engineers.
Progent’s certified Cisco network security consulting professionals provide expert PIX Firewall and ASA Firewall consulting support including architecture, configuration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, sophisticated attack protection, and secure connectivity services. Ranging from compact, plug-and-play desktop devices for small and home businesses to modular enterprise-class products, Cisco PIX and ASA Firewalls offer advanced protection, performance, and excellent reliability for IT systems of any size. PIX Firewalls and ASA Firewalls are based on a hardened, specially designed operating system,eliminating common OS-specific security gaps.
Systems Management Server 2003 offers added functionality for change and configuration management of Windows-powered systems through introducing Feature Packs. Feature Packs reduce the net operational expense of managing and deploying software by making it simpler to install system images, control mobile computers, and operate management utilities. In addition to alerting you about ways to cut management expenses by installing SMS 2003 Feature Packs, Progent's consultants can help you plan and perform IT tasks that cover processes that Feature Packs are designed to make more efficient. Progent's migration and update services can minimize cost and reduce business disruption as you transition to the latest operating systems and programs. Progent's wireless consulting experts can show you how to develop efficient processes and standards to manage handheld computers and smart portable communication devices so your field force remains productive and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can help you design a security strategy that incorporates policies, processes and technologies to keep your IT computer system safe.
Progent delivers convenient, immediate, and cost-effective access to Cisco CCIE support professionals. CCIEs are elite network experts who are awarded this prestigious classification only after strenuous testing by Cisco. CCIEs are able to resolve the most complicated problems associated with network design, deployment, troubleshooting, and maintenance. Progent’s CCIE experts work intimately with Cisco engineers in identifying issues with Cisco's IOS software and devising fixes or obtaining patches to resolves anomalies. Progent offers quick access to a CCIE by phone so you can get immediate assistance for complex network problems that are impacting business efficiency but are beyond the scope of your local network support resources. Progent's CCIE consulting professionals can access your environment via state-of-the-art remote connectivity technology in order to provide timely and cost-effective diagnosis and repair of urgent network difficulties.
New Edge is a nationwide Competitive Local Exchange Carrier provider of managed data communications networks and last-mile Internet access. New Edge offers a broad selection of data services including New Edge DSL, SDSL, TransEdge DSL, Full T1, Bonded T1, Burstable T1, Frame Relay over DSL, Asynchronous Transfer Mode, Private Line, and DS3. New Edge also provides VoIP technology. Progent has an agency relationship with New Edge and is a Microsoft Gold Certified Partner and a Cisco Systems Partner with the skill to show you how to incorporate New Edge data services to build an enterprise-class, integrated communications solution on a down-to-earth budget.
Progent's Network Help Desk Outsourcing Support Services are designed specifically for small businesses who need fast access to a Help Desk Service Center with expert telephone support and effective escalation options but who have to operate within a modest information technology budget. Key components of Progent's Help Desk Outsourcing Support Services include: Helpdesk Support,
Optional Remote Access Support, Initial System Evaluation, Expert Prioritization, Virtual Helpdesk Services, Per Minute Billing, and Helpdesk Applications Selection and Deployment.
Progent can provide you with application developers who can customize your Microsoft Business Solutions ERP, MRP, and financial system applications to suit your unique business requirements. Progent’s Microsoft-certified support experts offer expertise in Microsoft Dynamics Microsoft Axapta, Microsoft Dynamics Microsoft Navision, Microsoft Solomon, and Microsoft Retail Management System. Progent also offers expert e-Commerce integration services for safe, corporate-wide information sharing as well as interfacing with CRM applications.
Progent provides small and medium size businesses expert support for Intrusion Protection Systems and IPSec VPN solutions from major firewall and Virtual Private Network security companies including WatchGuard, Juniper, and Symantec. Progent can help you create a comprehensive security plan and select appropriate products from multiple vendors to support your security goals while sticking within your spending restraints.
By using virtual servers, companies are able to operate many virtual machines on one actual server. Virtualization technology allows companies to enjoy all the advantages of server isolation, while avoiding the costs that goes with purchasing extra server hardware. Other key server management technologies are server monitoring utilities, Microsoft WSUS, and remote server management hardware. Progent's certified server management consultants can assist you in all areas of server consolidation and management to enable your company to contain expenses and conserve time.
