If your business information network is in the state of Florida you can now get quick online technical support from a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE engineer to fix complex issues that threaten your computer network. Progent offers the services of among the most extensive teams of UNIX and CCIE-certified consulting experts accessible online of any independent support firm in the United States. Rates are affordable, charges are by the minute, sign-up is fast, and support is world class.

If your Florida company is some distance from larger urban areas including Jacksonville, Miami, Tampa, St. Petersburg, Hialeah, or Orlando, contact with UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified engineers is often problematic when you have a network crash. This can cause a loss of revenue for your company, upset clients, idle employees, and distracted management. By calling Progent's remote support, you can get in touch with a qualified engineer who can provide assistance whenever you require it to keep your system running.

Because Progent bills for phone support by the minute, your company is invoiced only for services provided. Progent asks for no service activation fee. Many online consulting companies have substantial minimum time requirements or charge for every quarter hour or more. Progent's one-minute granularity and straightforward pricing mechanism do away with big tabs for fast repairs.

If your Florida business needs remote support for UNIX, Linux, Solaris, Mac OS X or Cisco technology, visit Progent's online help, call 866-776-4368, or go to Contact Progent.

Why is Progent's Remote Support Services Special?
Progent's seasoned team of remote support engineers offers a broad array of in-depth information technology knowledge. This enables Progent's remote service specialists to resolve the most challenging technical problems faster than is possible with ordinary independent support firms or with the internal IT staff commonly found in smaller companies. Progent has developed the technology and skills to repair technical issues economically in a wide variety of computer environments that incorporate mixtures of UNIX/Linux, Sun Solaris, Mac, Microsoft, and Cisco technologies. (Refer to Progent's client testimonials.)

Progent's UNIX, Linux, Solaris, Mac OS X, and CISCO CCIE support experts have been awarded advanced certifications including Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote service experts also have a variety of key Cisco certifications including Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate (CCNA), CCSP, Voice Professional, and Design Associate.

To help companies who run environments based on a combination of UNIX/Linux and Microsoft Windows operating systems, Progent's remote support group can provide the services of engineers have earned important Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering company-wide security consulting, Progent offers phone-based contact with engineers who have been awarded the industry's top security certifications such as Certified Information Security Manager Engineers, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional (ISSAP) engineers. The scope of Progent's technical knowledge coupled with Progent's team-oriented approach to repairing technical problems allows service escalation, if needed, to specialists with sufficient competence to deal with particularly intractable problems. This accelerates remediation of urgent problems, prevents network downtime, and minimizes technical support invoices.

For companies throughout Florida, Progent allows virtually instant remote communication with UNIX/Linux, Solaris, Mac OS X specialist for emergency help to repair technical issues that are impacting business productivity and are not within the comfort zone of your in-house IT service organization. Progent's UNIX/Linux, Sun Solaris, Mac, and CCIE-qualified service team can analyze your network by means of state-of-the-art remote troubleshooting technologies that allow them to deliver rapid and economical analysis and repair of critical computer issues.

Services Progent's Remote Consulting Specialists Can Provide Your Florida Business
Progent service specialists are qualified to offer expert assistance for an extensive set of UNIX/Linux, Apple OS X, Cisco, and Windows solutions such as:

Remote Troubleshooting and Consulting for UNIX/Linux, Sun Solaris, and Apple Mac Systems
Progent's UNIX/Linux, Sun Solaris, and Mac OS X phone-based computer service staff can assist Florida small businesses to maintain a comprehensive set of information products and technologies that include network architecture, messaging support, security expertise for networks and business processes, Windows integration with UNIX/Linux, Solaris, or Apple Mac OS X platforms, virtual server technologies for processor economization and centralized administration, and migration from older applications to modern solutions powered by updated versions of UNIX/Linux, Solaris, Apple Mac OS X, or Windows.

Progent's support professionals offer remote troubleshooting for computers powered by major variants of the UNIX platform including: Apple Mac OS X, Sun Solaris, IBM AIX OS, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX) or familiar Linux packages such as RedHat, SUSE Linux, Debian-GNU and Slackware.

Cisco Network Infrastructure and Security Solutions
Progent is unmatched in the IT consulting industry for offering immediate and affordable access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after networking engineers who earn this advanced certification by completing thorough examinations given by Cisco. Most Cisco CCIEs are employed by large corporations or national Internet service providers, and consequently their help is not conveniently accessible to smaller companies.

Progent is among the only network consulting firms that makes sure that Cisco CCIEs stay available to help small and medium sized businesses. In addition, Progent facilitates quick access to a Cisco CCIE via telephone so that you can receive immediate assistance for complex network issues that are impacting your business but are beyond the competence of your usual network maintenance providers. Progent's CCIE consultants can connect to your environment by utilizing the latest remote troubleshooting technology in order to execute rapid and economical diagnosis and resolution of urgent network trouble. For additional information on Progent's services for Cisco infrastructure, see Cisco Technology Professional Expertise.

Gold Partner for Remote Technical Support for Microsoft Windows
Progent's Microsoft-qualified online service experts offer network repair and IT assistance for the complete line of Microsoft server technologies. Progent is a Microsoft Gold Partner and can provide your business the expertise of support professionals who can help your company with a wide range of technology practice areas including Windows Server 2012 R2 integration, Windows Server 2008 R2 support, MS Exchange Server 2016 planning and deployment, Microsoft Exchange 2013 integration, Microsoft Exchange 2010 management, SharePoint 2013 development, Lync Server integration and Microsoft Communications Server troubleshooting, Microsoft Forefront TMG 2010 management and ISA Server 2006 migration, Microsoft SQL Server 2016 migration and development and SQL Server 2014 consulting, Systems Center Operations Manager system monitoring, Project Server and Server Online training, SBS Server support, and Windows 2012 R2 Essentials cloud integration.

Qualified Security Consultants
Progent provides you access to expert CISA, CISM, and ISSAP security professionals who offer a variety of system protection solutions that can bolster the resistance of your UNIX, Linux, Solaris, or Apple Mac network against assaults or assist you to recuperate promptly from an attack. Security solutions provided Progent include: in depth security audits utilizing utilities such as GFI LANguard NSS, NMAP Port Scanner, and products from Solar Winds and Hydra; efficient recovery from malicious assaults; integrating firewalls; planning safe architectures for remote and mobile connectivity; securing your messaging system against viruses, spam and directory harvest attacks; and implementing round-the-clock automated monitoring. For more information about Progent's security services for small and midsize companies, see Progent's Consulting Expertise for System Security.

Applications Support: Training, Customization, Troubleshooting
Progent's Apple Mac technology consultants can promote the creative aspect of Macintosh computing by offering consulting services and training in imaging, sound, and motion video. Progent's consultants can provide help in a variety of Apple Mac applications including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video production studio.

Progent's Application Experts Group can supply in-depth consulting expertise and training in special application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, custom programming, and training for familiar Microsoft applications including Microsoft CRM, MS Office Project, Word, and Excel. To find out more information concerning Progent's consulting, custom programming, and education services for UNIX, Linux, Solaris, Apple Mac, or Microsoft applications, go to Progent's Business Application Experts Group.

Help Desk Call Center Service and Outsourcing Alternatives
Progent provides a variety of support programs for Call Center assistance that include UNIX, Linux, Sun Solaris, Mac OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Services, and Helpdesk Operations Consulting and Staffing.

Progent's Help Desk Call Center Outsourcing Services are intended mainly for companies who require the immediate availability of a professional Help Desk Call Center but who have limited funds and internal support resources. Progentís Virtual Help Desk is a transparent extension of your current Call Center staff. Progent can operate as a primary Help Desk Call Center for your business, represent an escalation alternative for the most challenging technical issues, or be available in those situations when your ordinary resources are too busy. Progent's Help Desk Consulting Services can assist you in building an efficient new Help Desk Call Center or improving your existing one, evaluating or customizing Call Center software products to meet the particular requirements of your company, or providing supplemental staff to operate online with your internal Call Center resources to deal with demanding scenarios such as system upgrades.

Progent is a Microsoft Gold Certified Partner plus a certified Cisco Partner and Progent's Help Desk staff of experienced UNIX, Linux, Sun Solaris, Apple Mac OS X, Cisco and Microsoft professionals are available to offer your customers instant communication with a reliable support team with years of experience delivering phone support and online repair service for small and medium-size business information systems. Progent's concentration is on giving the Help Desk Call Center a respected image as a solid driver of company performance, and Progent's target is to resolve rather than merely report problems. To read more information on Progent's Help Desk Call Center outsourcing, see Progent's Call Center Services.

Progent's Online Technical Support Technologies
Progent has developed a set of optimized technologies, evolved during many years of field experience, focused on promoting the highest quality of efficiency for providing online engineering help and repair for small and midsize company information networks. Progent provides secure Virtual Private Network support for gateways from a variety of popular companies such as Microsoft, Cisco, Netscreen and Checkpoint. Protected VPN offsite access permits the experts of Progent's remote service group to link to your environment remotely without breaching system security.

Progent's sophisticated customer support reporting software includes extensive records of all service provided to Progent's clients. Each authorized Progent staff engineer has access to the history of services provided to each client by any staff engineer. This archive of trouble tickets and resolutions is structured as a readily searchable proprietary knowledge base that permits Progent's online technical engineers to communicate their experiences with the whole team to ensure that the quality of Progent's support services improves over time. Progent's partnerships with key industry leaders including Cisco and Microsoft make available other vast support knowledge bases and to manufacturers' internal technical staff that enable Progent's online consulting experts to find the best resolutions quickly.

Get in Touch with a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Support Specialist Now
To learn how you can get in touch with a UNIX/Linux engineer or a Cisco CCIE for emergency online consulting assistance in Florida, phone 1-800-993-9400 or go to Urgent Online Network Help.

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