If your business information network is in the state of Florida you can now get quick online technical support from a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE engineer to fix complex issues that threaten your computer network. Progent offers the services of among the most extensive teams of UNIX and CCIE-certified consulting experts accessible online of any independent support firm in the United States. Rates are affordable, charges are by the minute, sign-up is fast, and support is world class.

If your Florida company is some distance from larger urban areas including Jacksonville, Miami, Tampa, St. Petersburg, Hialeah, or Orlando, contact with UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified engineers is often problematic when you have a network crash. This can cause a loss of revenue for your company, upset clients, idle employees, and distracted management. By calling Progent's remote support, you can get in touch with a qualified engineer who can provide assistance whenever you require it to keep your system running.

Because Progent bills for phone support by the minute, your company is invoiced only for services provided. Progent asks for no service activation fee. Many online consulting companies have substantial minimum time requirements or charge for every quarter hour or more. Progent's one-minute granularity and straightforward pricing mechanism do away with big tabs for fast repairs.

If your Florida business needs remote support for UNIX, Linux, Solaris, Mac OS X or Cisco technology, visit Progent's online help, call 866-776-4368, or go to Contact Progent.

Why is Progent's Remote Support Services Special?
Progent's seasoned team of remote support engineers offers a broad array of in-depth information technology knowledge. This enables Progent's remote service specialists to resolve the most challenging technical problems faster than is possible with ordinary independent support firms or with the internal IT staff commonly found in smaller companies. Progent has developed the technology and skills to repair technical issues economically in a wide variety of computer environments that incorporate mixtures of UNIX/Linux, Sun Solaris, Mac, Microsoft, and Cisco technologies. (Refer to Progent's client testimonials.)

Progent's UNIX, Linux, Solaris, Mac OS X, and CISCO CCIE support experts have been awarded advanced certifications including Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote service experts also have a variety of key Cisco certifications including Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate (CCNA), CCSP, Voice Professional, and Design Associate.

To help companies who run environments based on a combination of UNIX/Linux and Microsoft Windows operating systems, Progent's remote support group can provide the services of engineers have earned important Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering company-wide security consulting, Progent offers phone-based contact with engineers who have been awarded the industry's top security certifications such as Certified Information Security Manager Engineers, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional (ISSAP) engineers. The scope of Progent's technical knowledge coupled with Progent's team-oriented approach to repairing technical problems allows service escalation, if needed, to specialists with sufficient competence to deal with particularly intractable problems. This accelerates remediation of urgent problems, prevents network downtime, and minimizes technical support invoices.

For companies throughout Florida, Progent allows virtually instant remote communication with UNIX/Linux, Solaris, Mac OS X specialist for emergency help to repair technical issues that are impacting business productivity and are not within the comfort zone of your in-house IT service organization. Progent's UNIX/Linux, Sun Solaris, Mac, and CCIE-qualified service team can analyze your network by means of state-of-the-art remote troubleshooting technologies that allow them to deliver rapid and economical analysis and repair of critical computer issues.

Services Progent's Remote Consulting Specialists Can Provide Your Florida Business
Progent service specialists are qualified to offer expert assistance for an extensive set of UNIX/Linux, Apple OS X, Cisco, and Windows solutions such as:

Remote Troubleshooting and Consulting for UNIX/Linux, Sun Solaris, and Apple Mac Systems
Progent's UNIX/Linux, Sun Solaris, and Mac OS X phone-based computer service staff can assist Florida small businesses to maintain a comprehensive set of information products and technologies that include network architecture, messaging support, security expertise for networks and business processes, Windows integration with UNIX/Linux, Solaris, or Apple Mac OS X platforms, virtual server technologies for processor economization and centralized administration, and migration from older applications to modern solutions powered by updated versions of UNIX/Linux, Solaris, Apple Mac OS X, or Windows.

Progent's support professionals offer remote troubleshooting for computers powered by major variants of the UNIX platform including: Apple Mac OS X, Sun Solaris, IBM AIX OS, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX) or familiar Linux packages such as RedHat, SUSE Linux, Debian-GNU and Slackware.

Cisco Network Infrastructure and Security Solutions
Progent is unmatched in the IT consulting industry for offering immediate and affordable access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after networking engineers who earn this advanced certification by completing thorough examinations given by Cisco. Most Cisco CCIEs are employed by large corporations or national Internet service providers, and consequently their help is not conveniently accessible to smaller companies.

Progent is among the only network consulting firms that makes sure that Cisco CCIEs stay available to help small and medium sized businesses. In addition, Progent facilitates quick access to a Cisco CCIE via telephone so that you can receive immediate assistance for complex network issues that are impacting your business but are beyond the competence of your usual network maintenance providers. Progent's CCIE consultants can connect to your environment by utilizing the latest remote troubleshooting technology in order to execute rapid and economical diagnosis and resolution of urgent network trouble. For additional information on Progent's services for Cisco infrastructure, see Cisco Technology Professional Expertise.

Gold Partner for Remote Technical Support for Microsoft Windows
Progent's Microsoft-qualified online service experts offer network repair and IT assistance for the complete line of Microsoft server technologies. Progent is a Microsoft Gold Partner and can provide your business the expertise of support professionals who can help your company with a wide range of technology practice areas including Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 consulting, Windows Server 2008 R2 support, Microsoft Exchange 2016 planning and deployment, Microsoft Exchange 2013 integration, Microsoft Exchange 2010 monitoring and support, SharePoint Server development, Lync Server 2010 implementation and Microsoft Communications Server 2007 troubleshooting, Microsoft Forefront Threat Management Gateway 2010 administration and ISA Server 2006 maintenance, SQL Server 2016 migration and development and Microsoft SQL Server 2014 support, System Center 2016 Operations Manager hybrid cloud infrastructure monitoring, Microsoft System Center 2012 Operations Manager network monitoring, Project Server training, SBS Server consulting, and Windows 2012 R2 Essentials cloud integration.

Qualified System Security Engineers
Progent offers you contact with qualified CISA, CISM, and ISSAP security engineers who offer a variety of security services to enhance the immunity of your UNIX, Linux, Solaris, or Apple Mac environment against assaults or assist you to recuperate rapidly from a breach. Security solutions provided Progent include: extensive security evaluation using technologies such as GFI LANguard NSS, EEYE Vulnerability Scanner, and utilities from Metasploit and Netcat; efficient recuperation from malicious attacks; setting up firewalls; planning safe techniques for remote and mobile connectivity; securing your messaging system from spam and DHA attacks; and offering round-the-clock network monitoring. To read additional information concerning Progent's security support for small and midsize businesses, refer to Progent's Engineering Expertise for System Security.

Applications Support: Training, Development, Integration
Progent's Mac technology consultants can support the creative aspect of Mac environments by providing consulting services and training in graphics, sound, and motion video. Progent's consultants can provide expertise in a variety of Apple Mac applications including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or configuring an audio/video production studio.

Progent's Application Experts Group offers in-depth engineering expertise and training in special application fields such as ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, custom development, and training for popular Microsoft business applications including Microsoft CRM, Office Project, Microsoft Office Word, and Excel. To find out additional information about Progent's consulting, custom development, and training offerings for UNIX/Linux, Solaris, Mac OS X, or Microsoft applications, see Progent's Business Application Experts Team.

Help Desk Outsourcing Options
Progent provides three service offerings for Help Desk Call Center services that include UNIX, Linux, Solaris, Mac OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Help Desk Support Services, and Help Desk Operations Consulting and Staffing Services.

Progent's Help Desk Outsourcing Services are designed mainly for businesses who need the timely availability of a professional Help Desk Call Center but who have limited funds and internal support resources. Progentís Virtual Help Desk is a transparent supplement to your current Helpdesk team. Progent can operate as a primary Help Desk Call Center for your organization, serve as an escalation alternative for tough technical issues, or be available in those instances when your ordinary resources are too busy. Progent's Call Center Consulting Services can assist you in establishing an efficient new Help Desk or enhancing your existing one, selecting or programming Help Desk Call Center application software to meet the special needs of your business, or adding supplemental personnel to work remotely in conjunction with your internal Help Desk group during high-demand scenarios like system upgrades.

Progent is a Microsoft Gold Partner as well as an authorized Cisco Partner and Progent's Help Desk Call Center team of seasoned UNIX/Linux, Solaris, Apple Mac, Cisco and Microsoft professionals can provide your clients convenient access to a dependable support team with years of experience delivering telephone-based help and remote access troubleshooting for small and medium-size business networks. Progent's focus is on giving the Help Desk a positive image as a major contributor to company productivity, and Progent's goal is to fix and not just document problems. For more concerning Progent's Call Center support, see Progent's Help Desk Services.

Progent's Remote Technical Support Technologies
Progent has developed a set of optimized technologies, evolved during years of use, focused on promoting the highest quality of efficiency for providing online engineering help and repair for small and medium-size business IT systems. Progent provides secure VPN support for VPN gateways from a variety of leading sources including Microsoft, Cisco, Sonicwall and Checkpoint. Secure VPN online connectivity allows the experts of Progent's Technical Response Center to interface to your network remotely without violating system security.

Progent's advanced customer support reporting application keeps extensive documentation for all service provided to Progent's customers. Every active Progent staff consultant has access to the specifics of services delivered to each client by any staff engineer. This history of trouble tickets and solutions is organized as an easily accessible proprietary database that allows Progent's remote support experts to communicate their knowledge with the whole team to ensure that the effectiveness of Progent's technical support grows over time. Progent's certifications with major vendors including Cisco and Microsoft permit access to other extensive technical support knowledge bases as well as to vendors' internal engineering personnel that allow Progent's remote service experts to come up with the best resolutions promptly.

Contact a UNIX/Linux or Cisco Network Support Specialist Now
To see how to get in touch with a UNIX/Linux engineer or a Certified CCIE for emergency remote consulting support in Florida, call 1-800-993-9400 or go to Urgent Remote Network Help.

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