If your business information network is in Florida you can have quick online access to a UNIX or Cisco CCIE consultant to help with urgent problems involving your IT network. Progent retains one of the largest groups of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consultants accessible remotely of any nationwide service organization in the U.S. The cost is affordable, billing is per minute, engagement is quick, and service is unbeatable.

If your Florida company is based outside of larger metropolitan areas such as Jacksonville, Miami, Tampa, St. Petersburg, Hialeah, or Orlando, contact with UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE engineers is often limited when you have a crisis. This could mean lost revenue for your business, angry customers, idle workers, and distracted executives. By utilizing Progent's remote support, you have access to a qualified engineer who can offer expertise when you need it to get your network operating.

Because Progent charges for online support on a per-minute basis, your company is invoiced only for technical help received. Progent asks for no startup surcharge. Some online service firms have significant minimum fees or bill for each fifteen minutes or more. Progent's by-the-minute granularity and straightforward pricing policy do away with large tabs for fast solutions.

If your Florida business requires remote assistance for UNIX/Linux, Sun Solaris, macOS and OS X or Cisco technology, go to Progent's online support, call 866-776-4368, or see Contact Progent.

What Makes Progent's Online Support Services Unique?
Progent's experienced staff of online consulting engineers has a wide range of in-depth computer skills. This enables Progent's remote technical support experts to resolve the most challenging network trouble more quickly than is possible with typical independent service firms or with the internal IT resources commonly found in small or mid-size businesses. Progent has developed the tools and experience to repair problems efficiently in a wide variety of computer environments that feature combinations of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (See Progent's client testimonials.)

Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CCIE service specialists have been awarded advanced certifications such as Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online support engineers also hold a number of high-level Cisco credentials such as Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional, Voice Professional (CCVP), and Design Professional.

In order to assist companies who run environments featuring a mix of UNIX/Linux, macOS and OS X, and Microsoft Windows operating systems, Progent's remote service team can provide the expertise of engineers who hold prestigious Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering company-wide security expertise, Progent offers online support from professionals who have earned the industry's top security credentials including Certified Information Security Manager Engineers, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional engineers. The range of Progent's technical knowledge coupled with Progent's group approach to repairing network problems streamlines trouble ticket escalation, when called for, to specialists with relevant competence to deal with unusually tough jobs. This accelerates remediation of serious network problems, avoids network disruption, and reduces maintenance invoices.

For companies throughout Florida, Progent enables immediate online contact with a UNIX/Linux, Sun Solaris, macOS or OS X specialist for critical support to fix network issues that are damaging business productivity and are not within the scope of your local computer maintenance organization. Progent's UNIX/Linux, Solaris, macOS and OS X, and Cisco CCIE-certified service team can interface with your computer environment via advanced remote troubleshooting utilities in order to provide fast and economical analysis and resolution of serious computer problems.

Troubleshooting Services Progent's Online Support Experts Can Offer Your Florida Company
Progent online professionals are qualified to provide expert support for an extensive set of UNIX, Apple OS X, Cisco, and Microsoft Windows products and technologies including:

Online Support Services for UNIX, Linux, Sun Solaris, and macOS and OS X Systems
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X phone-based network support team can assist Florida small businesses to maintain a comprehensive assortment of information products and technologies that include system infrastructure, messaging solutions, security consulting for networks and business operations, Microsoft Windows coexistence with UNIX/Linux, Sun Solaris, or macOS and OS X systems, virtual server options for server economization and centralized management, and transitioning from dated systems to current solutions powered by updated versions of UNIX, Linux, Solaris, Apple macOS and OS X, or MS Windows.

Progent's support experts offer remote troubleshooting for systems based on leading variants of the UNIX platform such as: Apple macOS and OS X, Sun Solaris, IBM AIX Operating System, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX) or mainstream Linux platforms including RedHat, SUSE, Debian-GNU and Slackware.

Cisco Network Infrastructure and Security Solutions
Progent leads the IT consulting arena for providing fast and affordable access to Cisco CCIEs. Cisco-certified CCIEs are high-level network engineers who qualify for this prestigious certification only after thorough examinations given by Cisco. Most CCIEs are hired by big corporations or nationwide Internet service providers, and consequently their help is not conveniently accessible to the general public.

CCIE qualified consultants from Progent can help your company to design, implement, and support a converged business network that can simplify operations, reduce costs, and speed the path to productivity. By providing Cisco broadband routers expertise with Cisco Catalyst switches consulting services and Aironet wireless products integration help, Progent can significantly enhance the strategic value of your network infrastructure in Florida. To see more information about Progent's expertise in Cisco network appliances, visit Cisco Network Consulting Support.

Microsoft Partner for Remote Consulting for MS Windows
Progent's Microsoft-qualified remote service experts can provide network problem solving and consulting support for all Microsoft server products. Progent is a Microsoft Partner and can offer your company the assistance of support engineers who can assist you with a broad variety of platform practice areas such as Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 consulting, Windows Server 2008 R2 support, MS Exchange 2016 migration, Exchange Server 2013 consulting, Microsoft Exchange 2010 monitoring and support, SharePoint Server 2013 development, Lync Server 2010 implementation and Microsoft Office Communications Server troubleshooting, Microsoft Forefront Threat Management Gateway 2010 administration and ISA Server 2006 maintenance, SQL Server 2016 migration and development and SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics, System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting, Project Server and Server Online planning, SBS Server 2011 support, and Windows Essentials cloud integration.

Qualified Network Security Engineers
Progent provides you the services of qualified CISM, CISA and CISSP security consultants who offer a range of system protection solutions to enhance the protection of your UNIX, Linux, Sun Solaris, or Apple macOS and OS X environment against internal or external threats or help your business to recuperate promptly from an assault. Security solutions available from Progent include: in depth security evaluation utilizing utilities such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and products from Solar Winds and Nikto; efficient recuperation from virus and worm attacks; integrating firewalls; planning secure techniques for remote and mobile access; protecting your messaging system against spam and DHA attacks; and setting up round-the-clock network monitoring. For more information about Progent's security services for small and midsize companies, visit Progent's Consulting Expertise for System Security.

Applications Services: Online Classes, Custom Programming, Problem Solving
Progent's Apple Mac technology experts can support the creative aspect of Macintosh computing by providing consulting services and education in graphics, audio, and video. Progent's support professionals can provide help in a variety of Mac applications including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special jobs such as capturing or digitizing audio or video or setting up an audio/video production studio.

Progent's Application Experts Team can supply in-depth engineering expertise and education in specific application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers consulting, custom development, and training for Microsoft applications such as CRM, MS Office Project, Word, and Office Excel. To read additional information concerning Progent's consulting, customization, and training services for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Group.

Help Desk Call Center Service and Outsourcing Alternatives
Progent provides several programs for Help Desk services including UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Help Desk Support Services, and Helpdesk Consulting and Staffing.

Progent's Help Desk Outsourcing Services are intended primarily for businesses who require the immediate availability of an effective Help Desk but who have limited budgets and internal support resources. Progent’s Virtual Help Desk is a transparent extension of your existing Helpdesk staff. Progent can operate as a primary Call Center for your organization, serve as an escalation alternative for tough network problems, or be available in overflow instances when your other service providers are too busy. Progent's Call Center Consulting Services can assist you in building an effective new Help Desk Call Center or enhancing your existing one, evaluating or customizing Help Desk Call Center application software to address the particular needs of your company, or providing temporary personnel to operate remotely in conjunction with your internal Call Center resources to handle high-demand events such as system upgrades. For more concerning Progent's Help Desk Call Center service and outsourcing, see Progent's Help Desk Services.

Progent's Online Technical Support Technologies
Progent has deployed an arsenal of optimized technologies, refined over more than a decade of field experience, dedicated to enabling the highest standard of efficiency for delivering remote technical help and repair for small and medium-size business IT networks. Progent provides safe Virtual Private Network support for VPN gateways from a variety of popular vendors such as Microsoft, Cisco, Sonicwall and Watchguard. Protected VPN online connectivity permits the experts of Progent's Technical Response Center to link to your network remotely without violating network security.

Progent's sophisticated service reporting application includes extensive histories of all support provided to Progent's customers. Every authorized Progent staff engineer has access to the specifics of support delivered to each client by any staff member. This archive of problems and resolutions is organized as a readily searchable proprietary knowledge base that allows Progent's remote support engineers to communicate their knowledge company-wide to make sure that the effectiveness of Progent's support improves over time. Progent's partnerships with key vendors such as Cisco and Microsoft permit access to other vast support knowledge bases and to vendors' in-house technical staff that enable Progent's remote service specialists to come up with the optimal resolutions promptly.

Talk to a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Support Specialist Immediately
To learn how to ask a UNIX/Linux engineer or a Certified CCIE for emergency phone-based consulting assistance in Florida, call 1-800-993-9400 or go to Urgent Online Computer Help.















© 2002- 2019 Progent Corporation. All rights reserved.