If your company information network is in Florida you can now get fast remote access to a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE expert to resolve urgent issues that threaten your IT network. Progent retains among the most extensive groups of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consultants available by phone of any independent support firm in the U.S. The cost is affordable, billing is by the minute, sign-up is immediate, and support is unbeatable.

If your Florida network is located outside of larger metropolitan areas such as Jacksonville, Miami, Tampa, St. Petersburg, Hialeah, or Orlando, help from UNIX or CCIE-certified experts could be problematic during a network crash. This can result in lost revenue for your business, angry clients, unproductive employees, and defocused executives. By utilizing Progent, you have access to a certified consultant ready to offer assistance whenever you require it to keep your network operating.

Because Progent charges for phone help per minute, your company owes only for services received. Progent requires no startup charge. Many remote service companies demand significant minimum fees or bill for every fifteen minutes or more. Progent's fine granularity and straightforward billing policy avoid big invoices for quick solutions.

If your Florida business needs online support for UNIX/Linux, Sun Solaris, Mac or Cisco technology, go to Progent's online support, phone 866-776-4368, or refer to Contact Progent.

What Makes Progent's Remote Support Services Special?
Progent's seasoned staff of remote consulting professionals offers a broad array of in-depth information technology skills. This enables Progent's online technical support experts to resolve the most complex technical problems more quickly than is possible with ordinary third-party support organizations or with the internal support staff usually available to smaller companies. Progent has developed the technology and experience to fix problems economically in a wide variety of network environments that incorporate mixtures of UNIX, Linux, Sun Solaris, Apple Mac, Microsoft, and Cisco technologies. (Refer to Progent's customer testimonials.)

Progent's UNIX/Linux, Solaris, Apple Mac OS X, and CCIE support experts have been awarded professional certifications including Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online support team members also hold a number of key Cisco credentials such as Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional (CCSP), Voice Professional (CCVP), CCDA and CCDP.

To assist businesses who operate networks powered by a mix of UNIX/Linux and Microsoft Windows operating systems, Progent's online service team makes available the services of engineers who hold prestigious Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering advanced security expertise, Progent offers phone-based contact with engineers who have qualified for major security certifications including Certified Information Security Manager (CISM) Engineers, CISSP specialists, and ISSAP engineers. The scope of Progent's technical knowledge coupled with Progent's team-oriented approach to repairing network problems streamlines trouble ticket escalation, if needed, to specialists with sufficient competence to resolve unusually tough problems. This accelerates resolutions of emergency problems, prevents network disruption, and reduces maintenance invoices.

For companies anywhere in Florida, Progent offers virtually instant online communication with UNIX, Linux, Solaris, Apple Mac OS X engineer for critical help to troubleshoot network issues that are hurting your business but are not within the comfort zone of your local IT maintenance organization. Progent's UNIX/Linux, Sun Solaris, Mac, and CCIE-certified engineers can analyze your computer environment with state-of-the-art remote troubleshooting utilities that allow them to deliver rapid and economical evaluation and repair of critical network issues.

Troubleshooting Services Progent's Phone-based Support Experts Can Offer Your Florida Business
Progent's online professionals can provide advanced assistance for a comprehensive set of UNIX, Apple Mac, Cisco, and Microsoft Windows products and technologies such as:

Remote Support Services for UNIX, Linux, Solaris, and Mac OS X Environments
Progent's UNIX/Linux, Solaris, and Mac OS X remote technical service staff can help Florida companies to maintain a comprehensive array of information products and technologies such as network architecture, email solutions, security consulting for computer systems and business operations, Microsoft Windows coexistence with UNIX/Linux, Sun Solaris, or Mac OS X systems, VMware products for server consolidation and streamlined administration, and migration from outdated systems to modern environments powered by newer versions of UNIX, Linux, Sun Solaris, Apple Mac, or Microsoft Windows.

Progent's support experts can provide online troubleshooting for systems based on popular derivatives of the UNIX OS including: Apple Mac OS X, Sun Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and SGI/Irix or mainstream Linux products such as RedHat, SUSE, Debian-GNU and Slackware Linux.

Cisco Network Infrastructure and Security Technology
Progent is unmatched in the IT consulting arena for providing immediate and economical communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite networking engineers who are awarded this prestigious credential by completing strenuous testing supervised by Cisco. The vast majority of CCIEs are hired by big corporations or nationwide ISPs, and consequently their services are not readily available to the general public.

Progent is one of the rare computer service organizations that makes sure that CCIEs stay available to support small and medium sized organizations. Also, Progent offers quick contact with a CCIE by telephone so you can receive timely help for complex system problems that are disrupting your productivity but are not within the scope of your usual IT maintenance group. Progent's CCIE consultants can connect to your network by utilizing the latest on-line support tools to provide rapid and cost-effective analysis and repair of urgent network trouble. To see more concerning Progent's expertise in Cisco infrastructure, visit Cisco Network Engineering Support.

Microsoft Gold Certified Partner for Remote Technical Support for Windows
Progent's Microsoft-certified online service experts can provide computer system repair and IT assistance for the complete line of Microsoft server platforms. Progent is a Microsoft Gold Certified Partner and can offer your organization the assistance of support professionals who can help you with a wide range of platform expertise including Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 migration, Windows Server 2008 R2 maintenance, MS Exchange 2016 Server planning and deployment, Microsoft Exchange Server 2013 configuration, Microsoft Exchange Server 2010 monitoring and support, SharePoint 2013 development, Lync integration and Microsoft Communications Server upgrade, Forefront TMG 2010 management and ISA Server migration, SQL Server 2016 integration and development and SQL Server 2014 support, System Center 2016 Operations Manager hybrid cloud monitoring, System Center 2012 Operations Manager monitoring and reporting, Project Server and Server Online planning, Small Business Server support, and Windows 2012 R2 Essentials migration and cloud integration.

Qualified System Security Consultants
Progent offers you contact with expert CISM, CISSP and ISSAP security consultants who can deliver a variety of security solutions to enhance the protection of your UNIX/Linux, Sun Solaris, or Mac OS X network against attacks or help you to recuperate quickly from a breach. Security solutions offered by Progent include: extensive security audits utilizing utilities such as GFI LANguard NSS, EEYE Vulnerability Scanner, and utilities from Solar Winds and Nikto; quick recovery from malicious attacks; integrating firewalls; establishing secure techniques for remote and mobile access; securing your messaging infrastructure from spam and directory harvest attacks; and implementing 24x7 proactive monitoring. To read additional information concerning Progent's security support for small and medium-size companies, go to Progent's Engineering Services for System Security.

Business Applications Support: Webinar Training, Development, Integration
Progent's Mac technology consultants can support the creative aspect of Macintosh environments by offering help services and training in imaging, sound, and motion video. Progent's consultants offer help in a variety of Apple Mac applications including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or configuring an audio/video production studio.

Progent's Application Experts Team can supply in-depth consulting support and training in specific application areas including ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, custom development, and training for popular Microsoft business applications such as Microsoft CRM, Microsoft Project, MS Office Word, and Microsoft Excel. For additional information about Progent's consulting, customization, and training offerings for UNIX/Linux, Solaris, Apple Mac OS X, or Microsoft applications, see Progent's Business Application Experts Team.

Help Desk Support and Outsourcing Options
Progent provides a selection of support programs for Help Desk assistance : UNIX, Linux, Solaris, Apple Mac, Cisco and Microsoft Call Center Outsourcing Services, Virtual Help Desk Services, and Help Desk Operations Consulting and Staffing Services.

Progent's Call Center Outsourcing Services are designed mainly for businesses who need the timely accessibility of a professional Help Desk but who have limited funds and internal support bandwidth. Progent’s Virtual Help Desk is a seamless extension of your current Call Center staff. Progent can act as a main Help Desk for your organization, serve as an escalation resource for the most challenging technical problems, or be ready in overflow instances when your ordinary service providers are too busy. Progent's Help Desk Consulting Services can assist you in building an efficient new Call Center or enhancing your existing one, evaluating or programming Call Center software products to address the particular requirements of your business, or providing supplemental staff to work remotely in conjunction with your internal Call Center resources to deal with high-demand events like system upgrades.

Progent is a Microsoft Gold Certified Partner as well as a certified Cisco Partner and Progent's Help Desk Call Center staff of seasoned UNIX, Linux, Sun Solaris, Apple Mac OS X, Cisco and Microsoft experts are available to offer your clients fast contact with a reliable support resource with extensive experience delivering phone support and online troubleshooting for small and midsize business networks. Progent's focus is on giving the Help Desk Call Center a respected reputation as a major driver of company success, and Progent's mission is to fix rather than merely document problems. To find out more on Progent's Help Desk Call Center outsourcing, go to Progent's Help Desk Call Center Support.

Progent's Remote Technical Support Tools
Progent has deployed a set of optimized technologies, refined over years of use, dedicated to enabling the most advanced standard of efficiency for providing online technical support and troubleshooting for small and midsize business IT networks. Progent offers secure VPN support for gateways from a variety of leading companies including Microsoft, Cisco, Netscreen and Watchguard. Secure VPN online access enables the engineers of Progent's Technical Response Center to interface to your environment without breaching system security.

Progent's sophisticated service database application keeps comprehensive records for all support delivered to Progent's customers. Each active Progent team engineer has access to the details of support rendered to each customer by any team member. This database of problems and fixes is structured as a readily accessible internal database that permits Progent's remote technical experts to share their experiences with the whole team to ensure that the efficiency of Progent's support improves daily. Progent's partnerships with key vendors such as Cisco and Microsoft permit access to additional vast technical support knowledge bases and to manufacturers' internal technical personnel that enable Progent's online consulting specialists to come up with the optimal solutions promptly.

Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Support Specialist Immediately
To learn how you can get in touch with a UNIX, Linux, Sun Solaris, Apple Mac engineer or a Cisco CCIE for urgent phone-based professional assistance in Florida, call 1-800-993-9400 or visit Urgent Online Network Help.

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