If your business information network is in Florida you now have fast online technical support from a UNIX or CCIE-certified consultant to fix emergency problems affecting your network. Progent retains among the largest groups of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consultants available by phone of any nationwide service firm in the United States. The cost is affordable, billing is per minute, engagement is immediate, and support is unbeatable.

If your Florida organization is away from major urban areas like Jacksonville, Miami, Tampa, St. Petersburg, Hialeah, or Orlando, help from UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE engineers may be problematic when there's a crisis. This can result in a drop in income for your business, upset customers, unproductive workers, and defocused executives. By contacting Progent's online services, you have access to a qualified engineer ready to deliver help when you have to have it to keep your system running.

Because Progent bills for online service by the minute, your business is invoiced just for technical help provided. Progent imposes no service activation charge. Many online consulting companies have significant minimum fees or bill for every fifteen minutes or longer. Progent's small granularity and straightforward billing mechanism save you from big bills for quick solutions.

If your Florida business needs remote support for UNIX, Linux, Solaris, Apple Mac or Cisco technology, visit Progent's online support, call 866-776-4368, or refer to Contact Progent.

Why is Progent's Remote Support Program Unique?
Progent's experienced team of online support professionals possesses a wide array of world-class information technology knowledge. This enables Progent's remote technical support experts to resolve the most challenging technical problems more quickly than is feasible with typical third-party support firms or with the in-house support resources commonly found in small or mid-size companies. Progent has developed the tools and experience to repair technical issues economically in a wide variety of network configurations that feature combinations of UNIX/Linux, Solaris, Apple Mac, Microsoft, and Cisco products. (Check out Progent's client testimonials.)

Progent's UNIX, Linux, Solaris, Apple Mac OS X, and CCIE service specialists have been awarded major certifications including Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote support engineers also hold a variety of key Cisco credentials including Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional (CCSP), Voice Professional, and Design Associate.

In order to help businesses who run networks powered by a mix of UNIX, Linux, Solaris, Mac OS X and Microsoft technology, Progent's online support team makes available the expertise of engineers with prestigious Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). To provide high-level security expertise, Progent offers remote support from professionals who have been awarded a variety of security credentials including Certified Information Security Manager Engineers, Certified Information Systems Security Professional (CISSP) specialists, and ISSAP consultants. The scope of Progent's technical knowledge coupled with Progent's team-oriented approach to repairing technical problems streamlines service escalation, if appropriate, to experts with sufficient competence to deal with particularly tough problems. This accelerates remediation of urgent problems, prevents network downtime, and reduces technical support bills.

For companies in the state of Florida, Progent allows fast remote access to UNIX, Linux, Solaris, Apple Mac specialist for urgent assistance to troubleshoot technical problems that are affecting your business but are beyond the skill set of your local network service resources. Progent's UNIX/Linux, Sun Solaris, Apple Mac, and CCIE-qualified support professionals can analyze your computer environment via state-of-the-art remote troubleshooting utilities in order to deliver quick and economical evaluation and resolution of critical computer problems.

Troubleshooting Services Progent's Phone-based Consulting Experts Can Provide Your Florida Business
Progent network engineers are qualified to deliver expert help for an extensive set of UNIX, Apple OS X, Cisco, and Microsoft Windows solutions such as:

Online Expertise for UNIX, Linux, Solaris, and Mac OS X Environments
Progent's UNIX, Linux, Solaris, and Apple Mac OS X phone-based network service staff can assist Florida companies to maintain a broad set of computer products and technologies including system infrastructure, messaging solutions, security expertise for computer systems and company processes, Microsoft Windows coexistence with UNIX/Linux, Solaris, or Mac OS X systems, virtual server technologies for processor consolidation and streamlined management, and migration from out-of-date applications to modern solutions based on newer versions of UNIX/Linux, Solaris, Apple Mac OS X, or Windows.

Progent's service professionals can provide online technical help for computers powered by major derivatives of the UNIX platform such as: Mac OS X, Solaris, IBM AIX OS, HP-UX (Hewlett Packard UNIX), BSD, SCO and Silicon Graphics IRIX (SGI/IRIX) or common Linux packages including RedHat Linux, SUSE, Debian GNU/Linux and Slackware Linux.

Cisco Network Architecture and Security Solutions
Progent leads the IT consulting industry for offering immediate and economical communication with Cisco CCIEs. CCIEs are high-level networking professionals who are awarded this rare certification only after intense examinations administered by Cisco. In most cases CCIEs work for big enterprises or nationwide Internet service providers (ISPs), and so their help is not easily accessible to the general public.

CCIE qualified engineers from Progent can assist your business to design, implement, and manage a converged business network that can streamline business processes, reduce expenses, and accelerate time to positive ROI. By combining Cisco integrated services routers expertise with Cisco Catalyst switches consulting services and Cisco wireless technology integration help, Progent can significantly enhance the strategic value of your connectivity environment in Florida. To find out additional information on Progent's expertise in Cisco network appliances, see Cisco Technology Engineering Services.

Gold Partner for Phone-based Technical Support for Windows
Progent's Microsoft-qualified online service experts offer computer system problem solving and IT assistance for the complete line of Microsoft server technologies. Progent is a Microsoft Gold Certified Partner and can offer your organization the expertise of support professionals who can assist your company with a wide variety of technology practice areas such as Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 migration, Windows Server 2008 maintenance, Microsoft Exchange Server 2016 migration, Microsoft Exchange Server 2013 consulting, Microsoft Exchange Server 2010 maintenance, SharePoint Server development, Lync 2010 integration and Microsoft Communications Server 2007 troubleshooting, Forefront Threat Management Gateway 2010 management and ISA Server 2006 maintenance, Microsoft SQL Server 2016 migration and development and SQL Server 2014 support, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring, Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring, Project Server planning, SBS Server consulting, and Windows Essentials cloud integration.

Certified Network Security Experts
Progent provides you contact with qualified CISM, CISA and CISSP security engineers who can deliver a variety of system protection solutions that can improve the resistance of your UNIX, Linux, Solaris, or Apple Mac OS X environment against attacks or help you to revive quickly from an attack. Security solutions available from Progent include: comprehensive security audits using platforms such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and utilities from Metasploit and Netcat; efficient recuperation from malicious assaults; setting up firewalls; designing secure architectures for remote and mobile connectivity; protecting your messaging system against spam and DHA attacks; and implementing continual proactive monitoring. To read additional information on Progent's security expertise for small and medium-size companies, see Progent's Professional Expertise for Network Security.

Business Applications Services: Webinar Training, Custom Development, Problem Solving
Progent's Apple Mac technology experts can promote the creative aspect of Mac computing by providing consulting services and education in imaging, audio, and video. Progent's consultants can provide help in a range of Mac programs including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special jobs such as scanning or digitizing audio or video or configuring an audio/video post-production studio.

Progent's Application Experts Group can supply in-depth engineering support and training in special application areas such as ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, programming, and education for popular Microsoft applications including Microsoft CRM, Project, MS Office Word, and MS Excel. To learn more information concerning Progent's consulting, customization, and training services for UNIX/Linux, Solaris, Apple Mac OS X, or Microsoft applications, see Progent's Business Application Experts Team.

Help Desk Call Center Outsourcing Options
Progent offers three programs for Help Desk services including UNIX/Linux, Solaris, Mac OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Helpdesk Services, and Call Center Operations Consulting and Staffing.

Progent is a Microsoft Partner and has a skilled roster of Cisco-certified network infrastructure experts. Progent's Help Desk staff of experienced UNIX/Linux, Solaris, Apple Mac, Cisco and Microsoft professionals can give your customers instant contact with a reliable support resource with years of experience in telephone-based support and online troubleshooting for small and midsize business information systems. Progent's concentration is on giving the Help Desk Call Center a positive image as a solid contributor to business productivity, and Progent's aim is to resolve rather than just report problems. To learn additional information about Progent's Help Desk support and outsourcing services, go to Progent's Help Desk Call Center Services.

Progent's Online Service Technologies
Progent's sophisticated service database system includes thorough records for all support provided to Progent's customers. Every authorized Progent team consultant has access to the history of support provided to each customer by any staff engineer. This history of issues and solutions is structured as a readily searchable proprietary database that enables Progent's online technical professionals to communicate their knowledge company-wide to ensure that the effectiveness of Progent's support services grows daily. Progent's partnerships with key vendors including Cisco and Microsoft make available additional extensive support databases as well as to manufacturers' internal technical personnel that enable Progent's remote consulting specialists to come up with the best resolutions quickly.

Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Assistance Specialist Immediately
To learn how you can get in touch with a UNIX/Linux consultant or a Cisco certified CCIE for urgent online consulting expertise in Florida, call 1-800-993-9400 or visit Urgent Remote Network Help.

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