If your company computer network is in the state of Florida you can depend on quick phone-based help from a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified consultant to assist with the toughest issues involving your network. Progent maintains among the largest teams of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consulting experts accessible online of any independent support firm in the country. The cost is reasonable, charges are per minute, engagement is quick, and support is world class.

In case your Florida network is far from more populated urban neighborhoods such as Jacksonville, Miami, Tampa, St. Petersburg, Hialeah, or Orlando, support from UNIX or Cisco CCIE experts is often limited during a network crash. This can result in a drop in revenue for your company, upset customers, idle workers, and defocused management. By contacting Progent, you have access to a qualified engineer ready to provide help when you have to have it to keep your computer network running.

Because Progent bills for remote service per minute, your business pays exclusively for services provided. Progent requires no service activation charge. Some remote support companies apply significant minimum time requirements or charge for each fifteen minutes or longer. Progent's fine granularity and simple billing model do away with big invoices for fast fixes.

If your Florida business requires technical assistance for UNIX/Linux, Sun Solaris, macOS and OS X or Cisco technology, visit Progent's phone-based support, phone 866-776-4368, or go to Contact Progent.

What Makes Progent's Remote Support Services Unique?
Progent's seasoned staff of remote consulting professionals has a wide array of in-depth computer skills. This allows Progent's remote technical support specialists to deal successfully with the most complex network trouble more quickly than is feasible with ordinary third-party support firms or with the in-house IT staff commonly found in smaller businesses. Progent has developed the tools and skills to repair technical issues efficiently in many different computer configurations that incorporate combinations of UNIX/Linux, Sun Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (Refer to Progent's customer testimonials.)

Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CCIE support experts have qualified for professional certifications such as Sun Certified Network Administrator, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online service engineers also have a number of high-level Cisco certifications such as Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional (CCSP), Voice Professional (CCVP), CCDA and CCDP.

To help businesses who operate networks incorporating a combination of UNIX/Linux, Apple macOS and OS X, and Microsoft Windows technology, Progent's online service group can provide the services of support specialists who hold prestigious Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). For delivering advanced security consulting, Progent provides remote contact with professionals who have qualified for recognized security certifications including Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional (ISSAP) consultants. The scope of Progent's technical knowledge combined with Progent's group approach to repairing technical difficulties allows trouble ticket escalation, when called for, to specialists with relevant competence to deal with unusually intractable problems. This speeds up resolutions of serious network problems, avoids network disruption, and reduces technical support invoices.

For organizations throughout Florida, Progent offers fast remote access to a UNIX, Linux, Sun Solaris, macOS or OS X consultant for critical assistance to troubleshoot information system issues that are damaging business productivity and are outside the skill set of your in-house network support group. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-certified network experts can analyze your system with advanced remote support technologies that allow them to provide fast and efficient analysis and remediation of critical computer issues.

Services Progent's Remote Consulting Experts Can Provide Your Florida Company
Progent's network engineers can deliver advanced help for a comprehensive array of UNIX, Apple OS X, Cisco, and Microsoft Windows solutions such as:

Remote Support Services for UNIX/Linux, Solaris, and Apple macOS and OS X Environments
Progent's UNIX, Linux, Solaris, and macOS and OS X remote network service team can help Florida small businesses with an extensive assortment of IT products and technologies such as system architecture, email solutions, security expertise for computer systems and business operations, Windows integration with UNIX, Linux, Sun Solaris, or macOS and OS X platforms, virtual server products for processor consolidation and streamlined administration, and moving from outdated applications to modern solutions based on updated versions of UNIX, Linux, Solaris, Apple macOS and OS X, or Windows.

Progent's support professionals offer remote troubleshooting for computers based on major derivatives of the UNIX platform including: macOS and OS X, Sun Solaris, IBM AIX OS, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX (SGI/IRIX) or mainstream Linux platforms such as RedHat Linux, SUSE, Debian GNU/Linux and Slackware Linux.

Cisco Network Infrastructure and Security Solutions
Progent is unmatched in the computer support industry for offering fast and affordable access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after networking professionals who are awarded this rare credential only after thorough examinations given by Cisco. Most Cisco CCIEs work for large corporations or nationwide Internet service providers (ISPs), and consequently their help is not readily accessible to the general public.

Cisco qualified consultants from Progent can help your company to plan, configure, and manage a converged information system that can streamline business processes, lower costs, and accelerate the path to profitability. By providing Cisco routers expertise with Cisco Catalyst switches consulting services and Aironet wireless technology configuration help, Progent can greatly enhance the business value of your network infrastructure in Florida. To find out more information concerning Progent's services for Cisco infrastructure, see Cisco Network Engineering Services.

Microsoft Partner for Remote Technical Support for Microsoft Windows
Progent's Microsoft-certified remote service professionals can provide network troubleshooting and consulting support for the complete line of Microsoft server technologies. Progent is a Microsoft Partner and can provide your business the assistance of support engineers who can help you with a broad range of platform expertise including Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 consulting, Windows Server 2008 support, MS Exchange Server 2016 planning and deployment, Microsoft Exchange 2013 configuration, Microsoft Exchange 2010 management, SharePoint 2013 design, Lync implementation and Microsoft Communications Server 2007 upgrade, Microsoft Forefront Threat Management Gateway 2010 management and ISA Server 2006 migration, Microsoft SQL Server 2016 migration and development and Microsoft SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring, System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting, Project Server and Server Online planning, SBS Server consulting, and Windows 2012 R2 Essentials cloud integration.

Certified Security Specialists
Progent offers you the services of accredited CISA, CISM, and ISSAP security engineers who can deliver a range of security solutions that can strengthen the resistance of your UNIX/Linux, Sun Solaris, or macOS and OS X environment against attacks or help your business to recuperate fast from an attack. Security services provided Progent include: comprehensive security audits utilizing technologies such as GFI LANguard, AMAP Application Scanner, and products from Metasploit and Nikto; quick recovery from malicious attacks; integrating firewalls; establishing safe techniques for off-site and mobile access; securing your messaging infrastructure against spam and directory harvest attacks; and setting up 24x7 automated monitoring. For more on Progent's security support for small and midsize companies, see Progent's Consulting Expertise for System Security.

Business Applications Services: Training, Custom Development, Troubleshooting
Progent's Apple Mac technology consultants can support the creative facets of Macintosh environments by offering help services and training in graphics, sound, and video. Progent's support professionals can provide expertise in a range of Apple Mac applications such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video production studio.

Progent's Application Experts Team can supply in-depth engineering support and education in special application fields including Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also offers consulting, customization, and training for familiar Microsoft business applications including Microsoft CRM, Microsoft Project, MS Office Word, and Excel. To learn more concerning Progent's consulting, programming, and education offerings for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Group.

Call Center Service and Outsourcing Options
Progent provides three support programs for Call Center services that include UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Helpdesk Services, and Help Desk Consulting and Staffing.

Progent's Help Desk Outsourcing Services are designed primarily for companies who need the timely accessibility of an effective Call Center but who have limited budgets and IT management resources. Progent’s Virtual Help Desk is a seamless extension of your existing Help Desk team. Progent can act as a main Help Desk Call Center for your organization, represent an escalation resource for tough technical issues, or be available in those instances when your other service providers are swamped. Progent's Help Desk Call Center Consulting Services can aid you in building an efficient new Help Desk or improving your existing one, selecting or customizing Call Center software products to meet the special requirements of your company, or adding supplemental staff to work remotely in conjunction with your in-house Help Desk Call Center group to handle demanding scenarios like system upgrades.

Progent is a Microsoft-Certified Partner and has a large roster of Cisco-authorized networking specialists. Progent's Help Desk team of experienced UNIX/Linux, Solaris, macOS and OS X, Cisco and Microsoft professionals are ready to give your customers easy contact with a reliable technical support resource with years of background delivering phone help and remote access repair service for small and midsize business networks. Progent's focus is on giving the Help Desk a respected image as a major driver of business productivity, and Progent's aim is to fix rather than simply record problems. To read more about Progent's Help Desk support and outsourcing, go to Progent's Call Center Services.

Progent's Remote Technical Support Technologies
Progent has deployed a set of optimized technologies, refined during many years of use, focused on enabling the most advanced standard of service for providing online technical help and troubleshooting for small and medium-size company information systems. Progent provides secure Virtual Private Network support for VPN gateways from multiple leading sources including Microsoft, Cisco, Netscreen and Checkpoint. Secure VPN offsite connectivity enables the consultants of Progent's remote service group to interface to your environment remotely without compromising system security.

Progent's sophisticated customer support database application includes comprehensive records of all service delivered to Progent's customers. Every active Progent staff consultant has access to the specifics of services delivered to every customer by any staff engineer. This archive of trouble tickets and resolutions is structured as a readily accessible internal database that allows Progent's online technical experts to share their knowledge company-wide to make sure that the effectiveness of Progent's support services improves over time. Progent's partnerships with major industry leaders including Cisco and Microsoft make available additional vast support databases and to manufacturers' internal technical personnel that allow Progent's online consulting specialists to arrive at the optimal resolutions quickly.

Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Assistance Specialist Now
To learn how you can contact a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant or a Cisco CCIE for urgent phone-based engineering help in Florida, call 1-800-993-9400 or visit Urgent Remote Network Support.

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