For small business network systems located throughout the state of Florida, Progent's Microsoft and Cisco certified professionals can provide online assistance and troubleshooting to repair your computer system problems quickly and cost effectively. Progent has acquired enterprise-class expertise, advanced software tools, and support databases to diagnose and repair network problems without the high cost and time delays normally associated with onsite service visits.

If your Florida company is located outside of the larger urban areas such as Jacksonville, Miami, Tampa, St. Petersburg, Hialeah, or Orlando, your local computer support choices may be limited in technical expertise, or not available during an emergency. This can result in a office network that is unstable or causing efficiency loss due to technical problems persisting for too long. Progentís group of expert network professionals average more than twelve years of real-world IT industry experience, in the trenches of network systems support, performing a broad variety of technical projects for a extensive range of customers. This means you get not just the technical expertise needed for the task, but a professional with demonstrated methods for applying that expertise to provide cost effective network solutions.

SQL Server 2012 Consulting Services
Progent offers the support of Microsoft-certified SQL Server 2012 consultants as well as seasoned database application programmers, DBAs, project managers, network infrastructure architects, disaster recovery/business continuity planning specialists, and certified security professionals to assist you to manage your Microsoft SQL Server 2012 environment and define an efficient and secure IT infrastructure that helps you realize the full strategic benefit of Microsoft SQL Server 2012. Progent can also assist you to upgrade to SQL Server 2016 or transition to Microsoft SQL Server 2014 from SQL Server 2012.

Microsoft Exchange Server 2016 Upgrade Support Services
Progent's certified Microsoft Exchange Server 2016 migration consultants can assist you in all facets of your upgrade to Microsoft Exchange Server 2016 such as planning high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization design; determining mass storage requirements for your VMs, mailbox databases and logs; setting up hardware load balancing for high-availability CAS services; designing, building and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web.

Microsoft Desktop Virtualization Consulting Services
Microsoft's virtual desktop solutions reduce the work required for IT administrators to install applications so they are consistent throughout an entire user base, provide the ability to manage rights to business information, and allow quick installation of additional or upgraded workstations. With Windows Server 2008 R2, the Terminal Services tool has been enhanced and named Remote Desktop Services (RDS). Microsoft's innovative Virtual Desktop Infrastructure (VDI) that powers Remote Desktop Services simplifies desktop access, improves performance, strengthens security, unifies administration, and offers a nearly seamless client environment. Progent's desktop virtualization engineers can assist your company to assess the business advantages of Microsoft's virtual desktop solutions, set up test and on-line deployments, improve your network infrastructure to accommodate virtual clients effectively, assess and resolve security issues, and educate your IT administrators to follow best practices to achieve a fast ROI from client virtualization.

Apple iPhone Integration and Management
Progent's iPhone and iPad integration consultants offer affordable remote assistance to help your business to design, configure, and troubleshoot any facet of your iPhone and Windows integration solution and is available for short-term tasks to help you get past specific technical bottlenecks or major engagements to help you complete business-critical initiatives on time and within budget. Progent has expertise in on-premises, cloud-based, or hybrid networks and can help you create or maintain a resilient, protected and efficient network infrastructure that is best suited to your computing model. Progent also offers online and onsite training for individuals or groups to show you how to manage and use your iOS devices in a secure, collaborative environment that maximizes the business value of your IT system.

Progent's Test Lab at the Herakles/QTS Internet Data Center
Progent's Test and Training Lab at the QTS (formerly Herakles) Colocation Center in Sacramento, California includes a collection of advanced servers and network support equipment that can be utilized online or on site to facilitate system testing, evaluations, capacity testing, forensics, disaster recovery simulation, training, and other reasons to help Progent's customers succeed with major projects.

ZENO Monitoring and Management for IP-based Devices
ZENO is Progentís network monitoring and management subscription service that incorporates state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system operating at peak levels by checking the health of all critical IP-based assets that constitute your IT environment. When ZENO detects an issue, an alert is transmitted immediately to your specified IT management personnel and your assigned Progent consultant so all looming problems can be addressed before they can impair or crash your network.

Citrix Virtual Windows Desktop Engineering Support
Desktop and application virtualization solutions offered by Citrix allow quick provisioning of new client computers, rapid deployment of current applications, simplified desktop image control, immediate recovery from client PC failure or loss, reduced initial investment in and longer useful life for desktop computers, predictable performance, tight control of security standards, and the ability to prevent critical corporate or government data from leaving the data center. Progent's Citrix-certified XenDesktop engineers and Citrix XenApp experts can help your IT staff to evaluate, test, install, manage, and support Citrix virtual desktop technology and can help you with other virtualization solutions from Citrix by offering XenServer expertise and Citrix Essentials for Hyper-V integration.

Failover Clustering Consulting for Windows Server 2016 and Windows Server 2012 R2
Progent can provide Microsoft Windows Server 2016 clustering integration, Windows Server 2012 failover cluster expertise and Windows Server 2008 R2 failover cluster expertise to help your enterprise implement clustered server environments that offer high uptime, even for routine maintenance functions. This high-availability is possible because a single server in a cluster can be brought off-line for maintenance work without impacting workers. Server clustering also allows IT personnel to install vital security enhancements during normal working hours without impacting user productivity.

MS Dynamics GP Consultants
Progent can provide a MS Dynamics GP technical expert to assist you to maintain and improve your Microsoft Great Plains-powered management information solution. Progent can also assist you to design and deploy a smooth Dynamics GP upgrade from a legacy accounting package so that you retain your data, increase your protection, extend your reporting and management analytics, leverage Microsoft Office support, and minimize network disruption by designing and completing an efficient upgrade plan.

Virtualization Expertise
Virtual compute, storage and networking technologies allow businesses to optimize utilization, simplify network management, and enhance workload availability and security. run multiple virtual machines on one physical processor. Typical applications for virtual servers include resource efficiency, inexpensive platforms for programs that require older OS software, and economical quarantining of software programming or testing environments from on-line ones. Progent's virtual server engineers offer Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtualization consulting services, Windows 2008 Hyper-V Virtual Server help, VMware vSphere planning and deployment, VMware NSX virtual network architecture and integration, and Citrix XenServer support. Progent can configure virtual servers to optimize performance, fault tolerance and ease of administration while at the same time lowering costs; suggest and test disaster recovery strategies that minimize productivity loss in the event of a catastrophic failure; and provide continuing maintenance, repair, and engineering assistance as computer technology evolves.

Microsoft Windows 2016 Hyper-V Hybrid Cloud Solutions
Windows Hyper-V 2016 utilizes key technologies first designed for and proven on Azure, one of the world's biggest public clouds. This pedigree dramatically improves the suitability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by enhancing data security, availability, scale, manageability, dependability and recoverability. Progentís Microsoft certified Windows Server 2016 Hyper-V consulting team can assist you to assess the benefits of Hyper-V 2016 for your organization, configure test systems to confirm the ability of Hyper-V 2016 to support your vital applications, design a cost-effective network architecture for a cloud-centric or hybrid deployment, create and execute a non-disruptive upgrade plan, educate your IT administration and support staff, and deliver as-needed consulting and troubleshooting services to ensure that your Hyper-V 2016 investment gives you the highest possible business benefit.

Consulting and Support Expertise for SCOM 2012
Progent's Microsoft certified System Center 2012 Operations Manager (SCOM 2012) consultants have more than a decade of experience designing, implementing, enhancing and troubleshooting System Center Operations Manager environments and can provide organizations of all sizes expert online or on-premises consulting support for SCOM 2012. Progent can help you to design a topology for SCOM 2012 servers that delivers the performance and resilience required to monitor your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a mixed environment. Progent can also assist you to import and customize Microsoft SCOM 2012 management packs based on industry best practices for tracking network fabric and Microsoft and third-party applications and services. Also, Progent can deliver responsive remote or on-premises troubleshooting to help you to fix critical issues detected by SCOM 2012. Progent can also provide Microsoft System Center 2016 Operations Manager consulting services to assist you to upgrade cost-effectively from Operations Manager 2016 to Operations Manager 2016.

Get in Touch with a Progent Network Support Expert
To learn how to contact a Progent computer support expert for remote or on-premises support in , call 1-800-993-9400 or visit Remote Computer Help.














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