For business network systems located within the state of Florida, Progent's Microsoft and Cisco authorized technical experts can provide remote phone help and remote troubleshooting to resolve your network problems fast and cost effectively. Progent has developed enterprise-class expertise, sophisticated utilities, and support knowledge bases to diagnose and repair IT problems without the expense and delays normally associated with on-site technical service visits.

If your Florida small business is situated outside of the larger urban areas such as Jacksonville, Miami, Tampa, St. Petersburg, Hialeah, or Orlando, your nearby network systems support options may be limited in expertise, or not available during urgent situations. This results in a network that is unstable or causing wasted time due to technical problems continuing for too long. Progentís staff of network consultants average more than 12 years of real-world industry experience, in the trenches of IT support, performing a extensive variety of technical tasks for a diverse range of clients. This means you obtain not only the technical competency needed for the task, but an expert with demonstrated methods for applying that expertise to assist with efficient network solutions.

Eliminate Dependence on Freelance Consultants
By building a relationship with a full-service IT consulting and support organization such as Progent as opposed to a freelance consultant, you are ensured fast availability of capable professionals when you need them. You no longer have to be concerned that illness, classes, vacations, or conflicting priorities with other clients will leave you without support during an emergency.

BI Reporting and Analytics Consulting and Development
Progentís business information reporting experts can provide remote and onsite consulting to help your organization with any aspect of BI reporting from troubleshooting or modernizing applications to designing and deploying an advanced BI solution. Progent's BI consultants can help you to maintain your existing reporting system, help you to migrate reports from a discontinued reporting product to a current one, and deliver as-needed online mentoring tailored to your specific requirements. Progentís management reporting and analytics professionals offer experience in the leading BI reporting and visualization tools such as Microsoft's SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools including Power Pivot and Power View, and Report Designer.

Windows 8.1 Administration and Troubleshooting and Migration
Progent's Microsoft-certified Windows 8.1 experts can provide a range of network consulting services to assist organizations of all sizes to maintain, administer, and repair networks that incorporate workstations, laptops, tablets, or Windows phones powered by Microsoft Windows 8.1. Progent's consultants also offer Windows 10 planning and migration help.

PC Desktop Support Services
Progent offers a broad array of cost-effective support services to help your company to install, integrate, troubleshoot, and manage desktop PCs and laptops powered by Windows, macOS and OS X, or popular versions of Linux. Progent's desktop support services include Windows 10 planning and migration support, Windows 8.1 expertise, Windows 7 technical support, Microsoft Office and Office 365 integration and training, and 64-bit computing upgrades.

Migration Help for SharePoint 2013
Progent has been delivering SharePoint support since the first product was released more than a decade ago, and Progent has the scope of IT know-how to assist organizations of all sizes to plan and carry out a SharePoint Server 2013 installation and develop SharePoint 2013 applications that add substantial business value to your information network. Progent's Microsoft-certified consulting team can assist you to evaluate the risks and benefits of upgrading to SharePoint 2013 or SharePoint Online from earlier releases of SharePoint or from a different collaboration environment; determine whether an in-house, Cloud-based or hybrid deployment is best suited for your company; and select the right edition of SharePoint 2013 for your purposes. Progent offers full project management outsourcing or can help in specific jobs associated with your SharePoint 2013 migration.

SQL Server Application Development
Progent's SQL Server application programmers can assist you to build and maintain applications that utilize the SQL Server database platform. Progent adheres to industry best lifecycle management practices to build scalable, easy-to-manage SQL Server database applications and knows how to work with a client's management to complete programs in a cost effective and affordable way. Progent for can assist your company to build SQL Server applications by providing a broad selection of professional support services including requirements analysis, data tier architecture, normalization, T-SQL coding, software installation, capacity planning, performance tuning, backup/recovery, clustering, reusable schema, synchronization solutions, security and compliance, and business continuity.

Management Support for Lync Server 2013
Lync Server 2013, now called Skype for Business, allows businesses of any size to create a manageable and protected communications ecosystem that supports a BYOD computing model with IM, presence, web conferencing with application sharing and whiteboard, as well as IP-based and PSTN telephony enabled for a broad range of desktop and mobile clients. Progent's Microsoft-certified Lync Server 2013 consultants can help you to assess the advantages of Lync 2013, create an on-premises, cloud-based (with Lync Online) or mixed topology appropriate for your current and long-term goals, deploy Lync Server 2013 so as to speed up your return on investment, and deliver custom online and on-premises training to your management team and users. Progent has in-depth expertise in key pieces of a Lync Server 2013 deployment that include Windows Server, SQL Server Express and Exchange Server, and Progent can help your organization to integrate Lync Server 2013 with popular Office and Office 365 applications including Outlook clients, Excel and PowerPoint. Progent's Microsoft Skype for Business Server consultants can also help you to design and carry out an efficient migration to Skype for Business.

Stealth Penetration Testing
Stealth intrusion testing is an important component of any comprehensive network security strategy. Progentís security professionals can run thorough stealth intrusion security checks without the knowledge of your organization's internal IT resources. Stealth penetration checking uncovers whether current security monitoring systems such as intrusion incident alerts and event log monitoring are correctly set up and consistently observed.

ProSight Managed Services for Network Monitoring and Management
Progent provides a selection of low-cost, fixed-price managed services intended to enable small and mid-size organizations to utilize the same advanced IT solutions used by many of the world's top corporations. Progent's ProSight line of IT management outsourcing services addresses all key areas of information technology such as email protection, threat defense based on machine leaning, patch management, automated backup and disaster recovery, network infrastructure health monitoring, virtual machine hosting, and network documentation management. To read Progent's white paper about the advantages of ProSight managed services for small businesses, click:10 Benefits of ProSight Managed IT Services.

Cisco Unified Messaging and Collaboration Consulting
Progent can provide remote or on-premises help from a Cisco Certified Internetwork Expert (CCIE) specialist to help your business to design, implement, administer and troubleshoot converged communications environments based on Cisco Unified Communication products in a local, distributed, or hybrid cloud deployment. Progent's Cisco-certified Unified Communications consultants have in-depth experience assisting organizations of any size to build advanced collaboration ecosystems by delivering services such as Cisco Unified Communications Manager and Cisco CallManager system design and deployment, Voice over IP and video phones and soft phones configuration, and Cisco wireless IP phone deployment. Progent's consultants can help you with Cisco's extensive portfolio of Unified Communications applications like Jabber, WebEx, Unity Express, Unified Contact Center, and Unified Attendant Console.

Talk to a Progent Network Support Expert
To see how you can contact a Progent computer consultant for remote or on-premises support in , phone 1-800-993-9400 or go to Online Network Support.














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