For small business network systems located anywhere in the state of Florida, Progent's Microsoft certified engineers can deliver remote phone support and remote troubleshooting to solve your network systems troubles fast and cost effectively. Progent has developed top-notch skills, sophisticated utilities, and support databases to identify and resolve computer network problems without the expense and delays normally associated with on-site service calls.

If your Florida business is situated beyond the larger urban areas such as Jacksonville, Miami, Tampa, St. Petersburg, Hialeah, or Orlando, your local computer network support options may be limited in technical capability, or not available during an emergency. This results in a computer network that is unstable or causing wasted time due to technical problems continuing for too long. Progentís group of seasoned network engineers average more than 12 years of real-world computer industry experience, in the trenches of IT support, performing a broad variety of technical projects for a varied range of clients. This means you obtain not just the technical expertise needed for the job, but an expert with demonstrated methods for applying that expertise to provide excellent network solutions.

Windows 8.1 Integration Services
Progent's Microsoft-certified Windows 8.1 experts can deliver a variety of technical services to help organizations of any size to deploy, manage, and support IT systems that include desktops, laptops, tablets, or smartphones powered by Windows 8.1. For enterprises, Progent's senior project management consultants can help set up test labs to evaluate Windows 8.1 and develop and implement Windows 8.1 deployment projects following industry best practices. Progent's consultants can also provide Windows 10 migration assistance.

Network Support for Small Governments and School Districts
Progent has a long background delivering a broad range of online network consulting and urgent troubleshooting services to local governments and school districts across the U.S. Progent is among the industryís pioneers in delivering expert remote network support and has provided IT support to clients in all 50 states. Progent's online computer support for local governments eliminates travel costs and solves issues faster than on-premises support.

Wireless Site Survey
Progentís Wireless Site Survey helps you to design and implement a Wi-Fi wireless network optimized for your facilities, providing you a wireless solution that has the coverage, performance, capacity, Quality of Service, security, and hand-off ability your business requires. Progent's Wireless Site Survey services are available either as an affordable remote service or as a more detailed on-premises service. Progentís on-premises wireless survey includes physical walkthroughs, spectrum and security audits of your existing WLAN, evaluation of your buildingís floor plans, measuring for radio frequency contention, signal propagation modeling, identification of the best locations for client-specified WAPs including Aironet APs, Cisco Meraki cloud-managed APs and Apple AirPort equipment, and a detailed document defining the new WLAN.

Unified CM and Unified Communications Manager Express Integration and Troubleshooting
Cisco Unified Communications Manager, originally branded CallManager, acts as the core of Cisco's collaboration portfolio. Cisco Unified Communications Manager and Unified CM Express provide a borderless IP-PBX by integrating with apps like Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact center. Progent's CCIE-certified CUCM and CallManager consultants can help with any aspect of Unified CM configuration and debugging in areas such as integrating Voice over IP phones and video phones, reviewing dial plans, integrating SIP trunks and CUBE session border controllers, installing ISR G2 routers with CUBE networking support, designing Cisco UCS server failover solutions for survivability, and integration with Exchange and Skype for Business.

Best Practices Followed by Seasoned Engineers
Many organizations located away from cities with plentiful expert engineers utilize poorly trained or inexperienced local consultants for vital computer network support. This can produce a network that is unstable or inefficient. Progentís team of Microsoft and Cisco qualified engineers average over ten years of hands-on industry experience, in the trenches of IT support, performing an extensive range of information system tasks for a broad mix of customers. This means that with Progent you receive not just high-level computer network skills, but a consultant who understands computer industry leading practices in applying that knowledge to solve actual information system problems efficiently and in a consistent way.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the support of a certified VMware VCDX consultant to help your organization plan, configure, administer and troubleshoot VMware vSphere and vCloud-powered virtualization ecosystem for on-premises datacenters, private and public clouds, or hybrid deployments. Progent's VMware vSphere and vCloud consulting team offer world-class knowledge for installing and configuring VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery and application continuity. Progent offers extensive experience of VMware vCloud Director (vCD), vRealize Automation (vRA), vRO and vCloud used for managing private and public cloud and hybrid cloud solutions that provide high uptime, fault tolerance, and application mobility.

Amazon AWS Integration Consulting
Progent's Amazon Web Services (AWS) planning and integration consultants can provide affordable remote support to help businesses to integrate Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon S3 for scalable low-latency storage, and Glacier for value-priced long-term archiving. Progent can help your IT team with every aspect of Amazon AWS integration including requirements analysis, readiness evaluation, architectural design, testing, configuration, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security. Progent offers advanced expertise with firewall configuration and VPN technology and can help you deploy cloud-centric or hybrid networking models that seamlessly integrate Amazon AWS cloud services. Progent can provide occasional consulting or Progent can provide comprehensive project management outsourcing or co-sourcing services to help you move efficiently to the Amazon AWS cloud platform.

Citrix Virtual Windows Desktop Consulting
Desktop virtualization platforms from Citrix permit quick set up of new desktops, fast publication of new applications and updates, simplified image control, quick recovery from desktop hardware breakdown or theft, reduced initial cost and extended useful life for desktop PCs, consistent high performance, tight control of security standards, and the ability to keep critical corporate or government data from leaving the data center. Progent's Citrix XenDesktop consultants and Citrix XenApp specialists can help your IT staff to evaluate, pilot, deploy, manage, and support Citrix virtual desktop and application technology and can help you manage and support other virtualization solutions from Citrix by providing XenServer expertise and Citrix Essentials for Hyper-V support.

Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified IT consultants can provide Windows Server 2016 migration consulting to help organizations of any size to design and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can help you to evaluate the benefits of Windows Server 2016 for your environment and can help you with any facet of designing, deploying, managing or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many new high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.

Virtualization Consulting
Virtualization techniques enable IT organizations to maximize resource utilization, simplify network operations, and enhance workload uptime and data protection. operate several virtual machines on one actual processor. Typical usage scenarios for virtual servers are resource consolidation, inexpensive platforms for programs that require outdated operating systems, and affordable isolation of application programming or testing environments from on-line ones. Progent's virtualization technology engineers offer Microsoft Windows Server 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtualization support services, Windows Server Hyper-V Virtual Server help, VMware vSphere and vCloud deployment, VMware NSX network virtualization design and integration, and Citrix XenServer virtual server assistance. Progent can deploy virtual machines to optimize performance, reliability and manageability while simultaneously cutting costs; propose and validate disaster recovery strategies that reduce downtown in the event of a catastrophe; and provide ongoing support, repair, and engineering assistance as computer technology advances.

Progent's Online Consulting and Training Support for Microsoft Office Word and Microsoft Office 365 Word
Progent's certified Office Word and Office 365 Word consultants offer a broad selection of economical online support services to help you to manage and troubleshoot your legacy Microsoft Word solution or assist you to move to a newer version of Microsoft Office Word. Support offered by Progent's Word experts include VBA software development, isolating and resolving compatibility problems between different releases of Word, interfacing Word with other Microsoft Office applications like Office Excel and Outlook or with 3rd-party data sources and plug-ins,infrastructure optimization for dependable. reliable cloud connectivity, security and compliance support, and smart phone and tablet synchronization, and online Microsoft Office Word training sessions customized for individuals or groups.

Consulting and Support Services for SCOM 2012
Progent's Microsoft Gold-certified System Center 2012 Operations Manager (SCOM 2012) consultants have over a decade of experience designing, deploying, enhancing and fixing SCOM solutions and can provide organizations of any size expert remote or onsite consulting services for SCOM 2012. Progent can assist you to design an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and availability required to monitor your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a mixed environment. Progent can also assist you to install and set up Microsoft SCOM 2012 management packs based on industry best practices for monitoring network fabric as well as both Microsoft and 3rd-party applications and services. Also, Progent can deliver fast online or on-premises troubleshooting to help you to remediate critical problems uncovered by Microsoft SCOM 2012. Progent can also provide System Center 2016 Operations Manager (SCOM 2016) consulting services to help your organization to upgrade smoothly from Operations Manager 2016 to SCOM 2016.

Get in Touch with a Progent Network Support Expert
To see how you can get in touch with a Progent network consultant for remote or on-premises assistance in , phone 1-800-993-9400 or visit Online Network Support.

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