For small company computer networks located anywhere in the state of Georgia, Progent's Microsoft certified technicians can provide phone support and troubleshooting to fix your computer system problems quickly and cost effectively. Progent has acquired world-class skills, sophisticated utilities, and support databases to identify and fix network problems while avoiding the high cost and time delays normally associated with onsite technical service dispatches.

If your Georgia small business is situated outside of the larger urban areas such as Atlanta, Augusta, Columbus, Savannah, or Athens, your local network systems support options may be limited in technical expertise, or not available during an emergency. This results in a network environment that is unstable or causing wasted time due to technical issues going unresolved for too long. Progentís group of field proven network professionals average more than 10 years of real-world industry experience, in the trenches of network support, performing a extensive range of technical projects for a broad range of customers. This means you obtain not just the technical expertise needed for the task, but a consultant with proven methods for applying those skills to provide excellent network solutions.

Best Practices Followed by Seasoned Consultants
Many companies situated far from areas with ample network engineers resort to less qualified or inexperienced local consultants for critical computer network support services. This can result in a network that is undependable or inefficient. Progentís staff of Microsoft and Cisco qualified engineers average more than ten years of hands-on industry experience, in the trenches of network support, performing an extensive array of information system services for a diverse selection of customers. This means that with Progent you receive not only expert technical knowledge, but an engineer who follows computer industry leading practices in using those skills to solve actual information system issues successfully and in a repeatable fashion.

Some Examples of Remote Consulting Services Available from Progent for Cisco Routers
Among the typical remote Cisco router support services offered by Progent include configuring domain name, DHCP, routing tables, clock, and user accounts; configuring HSRP, aggregation, static or BGP to EIGRP redistribution, and ECN gateways; fixing policy based routing to MPLS, routing maps, line settings and BGP peering arrangements; upgrading router's IOS image; validating router failover; troubleshooting VPN problems; making a network diagram and documenting router setup; plus policy and disaster recovery strategy.

Progent's Integration and Development Support for Microsoft SQL Server 2016
Microsoft SQL Server 2016 introduces major enhancements in speed, capacity, security, uptime, mobile computing support, and integrated analytics and reporting. Innovations include PolyBase for handling structured and unstructured files in one appliance for data warehousing, Jason integration, Row-level Security, Mobile Report Publisher, and centralized control over local and cloud-resident resources. Progent's Microsoft-certified SQL Server 2016 consultants can provide online and on-premises support to help businesses of any size to plan, implement, manage or troubleshoot any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other core Microsoft platforms including Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Dynamics ERP, Skype for Business, and System Center Operations Manager.

Convenient Payment Methods
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's convenient payment options for urgent network support include VISA, MasterCard, American Express, and Discover. Monthly billing and Net terms are available for recurring accounts.

CISM-certified Cybersecurity Management Consultants
Progent offers the services of CISM qualified security management consultants. The Certified Information Security Manager (CISM) organization defines the basic competencies and worldwide standards of performance that information security professionals are required to master. It provides executive management the assurance that consultants who have earned their CISM certification possess the experience and knowledge to deliver effective security administration and support services.

ProSight IT Asset Management for Organizing Network Infrastructure Documentation
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, find and safeguard data about your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates or warranties. By updating and organizing your IT documentation, you can eliminate as much as 50% of time spent trying to find critical information about your network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents related to managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether youíre planning enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you need the instant you need it. Learn more about Progent's ProSight family of managed services for small and mid-size organizations.

Planning and Support Services for System Center 2016 Virtual Machine Manager
System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 family of network management products and is intended to provide a unified solution for configuring and administering virtualized datacenters across hybrid environments that can include private clouds and Microsoft Azure resources. Progent's SCVMM 2016 consultants can help businesses of all sizes with all facets of building, deploying, and maintaining a SCVMM 2016 ecosystem. Progent can review your virtualization topology, help you migrate efficiently from legacy releases of Virtual Machine Manager, design workflows for building and deploying virtual machines and hosts, implement fault-tolerant scale-out clusters, connect your datacenter infrastructure with public cloud services, configure virtual switches, write and refine PowerShell scripts, and assist you to assess the potential business benefits of the latest capabilities like Storage Replica and Host Guardian Service. Progent's certified virtualization experts can provide advanced Windows Hyper-V consulting and VMware vSphere support.

Cisco Unified Communications Manager and Cisco Unified Communications Manager Express Integration and Troubleshooting
Cisco Unified Communications Manager, previously named CallManager, is the center of Cisco's communications and collaboration portfolio. Unified CM and Unified CM Express (CME) provide a modern IP-PBX solution by integrating tightly with unified messaging apps such as Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Express for voicemail management, Mobile Connect for Single Number Reach (SNR), and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact solution. Progent's CCIE-certified CUCM experts can help with any aspect of Unified Communications Manager support and troubleshooting in areas such as integrating VoIP phones and video phones, reviewing dial plans, setting up SIP trunks and CUBE session border controllers, deploying Cisco ISR routers with CUBE networking support, creating UCS server failover systems for survivability, and integration with Exchange Server.

Progent's Consulting, Programming and Training Support for Microsoft Office Excel and Office 365 Excel
Progent's certified Office Excel and Office 365 Excel application consultants can provide a broad range of remote support services to assist you to design, develop, test, install, administer, and troubleshoot business applications based on any release of Excel, including Office Excel desktop and Office 365 Excel. Progent can help you to move your current Excel solutions to the newest versions of Excel, integrate Excel with Apple iOS and Android smart phones and tablets, and identify and fix compatibility issues between different versions of Excel. Progent offers on-demand support to clients looking for a fast solution to a stubborn issue related to Office Excel and Progent can also provide full project management support for migrating or developing line-of-business applications based on Office Excel. Progent's affordable webinar training classes for Excel can be customized to meet the needs of individuals or teams.

Configuration Consulting for Microsoft Lync Server 2013
Microsoft Lync 2013, now called Skype for Business, enables organizations of all sizes to build a manageable and protected communications ecosystem that permits the modern BYOD computing style with IM, presence, web meetings with application sharing, as well as IP-based and PSTN calling enabled for a wide assortment of stationary PCs and handheld devices. Progent's certified Lync Server 2013 experts can help your company to evaluate the advantages of Lync Server 2013, create an on-premises, cloud-based (via Lync Online) or mixed topology appropriate for your current and long-term plans, implement Lync Server 2013 in a way that expedites your ROI, and provide custom webinar and on-premises training to your management team and end users. Progent offers in-depth expertise in key components of a Lync 2013 solution that include Microsoft Windows Server, SQL Server and Exchange Server, and Progent can help you to integrate Lync Server 2013 with key Office and Office 365 applications including Outlook clients, Word and PowerPoint. Progent's Skype for Business Server experts can also help you to design and carry out a smooth migration to Skype for Business.

Planning and Support Services for System Center 2016 Operations Manager
Microsoft System Center 2016 Operations Manager helps to ensure consistent performance and dependable availability for critical applications by offering centralized, cross-platform monitoring of IT resources installed across on-premises datacenters and cloud environments. Progent's SCOM consulting group offers world-class remote and onsite support to assist organizations of any size to plan, integrate, tune, enhance and repair Operations Manager 2016 deployments. Progent's SCOM 2016 consulting experts can help your company to move to Operations Manager 2016 from earlier releases or from different monitoring products, or integrate a variety of monitoring tools into a cohesive infrastructure management ecosystem. Progent can also help you extend your SCOM 2016 environment to incorporate resources based in public clouds by delivering Azure integration consulting and Amazon AWS hybrid cloud solutions.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco CCIE-certified SIP trunk consultants and Cisco CUBE integration experts can assist you to plan, deploy, manage, debug and enhance Cisco's SIP infrastructure technology and Cisco's CUBE-connected SIP trunks. Progent can provide cost-effective remote or onsite support to help companies to move efficiently to a modern unified communications ecosystem that delivers fast return on investment. Progent's certified Microsoft collaboration experts can help you to set up connections between Cisco's CUBE Session Border Controller and Microsoft's rich media platforms such as Skype for Business and Lync Server for access to a SIP PSTN trunk.

Cisco Unified Messaging and Collaboration Consulting Services
Progent can provide remote or on-premises access to a Cisco Certified Internetwork Expert (CCIE) consultant to help you to design, deploy, administer and troubleshoot unified communications networks built on Cisco Unified Communication technology in an in-house, distributed, or hybrid cloud environment. Progent's Cisco Unified Communications consultants have in-depth backgrounds assisting organizations of any size to build collaboration solutions by delivering expert services that include Unified Communications Manager and CallManager system design and deployment, VoIP phones and soft phones setup, and wireless VoIP phone solutions. Progent's consultants can assist you with Cisco's extensive library of UC applications such as Jabber, WebEx, Cisco Unity Express (CUE), Unified Contact Center Express (CCX), and Unified Mobility.

Certified Expertise for Information Assurance and SIEM Solutions
Global Information Assurance Certification was founded in 1999 to certify the skill of computer security experts. GIAC certifications are recognized by companies and government organizations around the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance consultants offer help with all of the network security capabilities addressed under GIAC certification such as evaluating network security mechanisms, incident management and response, traffic analysis, web services security and security information and event management (SIEM) solutions for compliance with regulatory requirements for promptly reporting security incidents.

Contact a Progent Computer Consultant
To find out how to get in touch with a Progent computer support expert for remote or onsite support in , phone 1-800-993-9400 or visit Remote Network Support.














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