For small office computer networks located throughout the state of Georgia, Progent's Microsoft authorized consultants can deliver remote phone assistance and remote troubleshooting to fix your network troubles quickly and cost effectively. Progent has acquired enterprise-grade expertise, advanced software utilities, and support knowledge bases to troubleshoot and repair IT problems while avoiding the high cost and time delays associated with in-person service calls.

If your Georgia business is located outside of the larger urban areas such as Atlanta, Augusta, Columbus, Savannah, or Athens, your local network support choices may be limited in technical expertise, or unavailable during an emergency. This results in a network that is unusable or causing productivity loss due to technical problems continuing for too long. Progent’s team of seasoned network engineers average more than twelve years of real-world IT industry experience, in the trenches of network systems support, performing a large range of technical tasks for a diverse range of customers. This means you obtain not only the technical know how needed for the job, but an expert with field proven methods for applying those skills to deliver affordable network solutions.

Some Examples of Remote Consulting Services Offered by Progent for Cisco Routers
Some of the common online Cisco router consulting services offered by Progent's certified Cisco experts include setting up domain name, DHCP, routing tables, NTP, and user accounts; setting up iBGP and HSRP, aggregate routing, static or BGP to EIGRP redistribution, and ECN gateways; reviewing NAT configurations, routing configuration, and BGP peering arrangements; updating router's IOS image; setting up and confirming failover; resolving VPN tunnel problems; creating a network diagram and documenting router setup; plus security and disaster recovery strategy.

Progent's Online Consulting, Programming and Training Services for Microsoft Office Excel and Microsoft Office 365 Excel
Progent's Microsoft-certified Excel and Office 365 Excel consultants can provide a wide range of remote support services to assist your organization to design, program, test, deploy, manage, and troubleshoot applications based on any release of Microsoft Excel, including Excel 2016 and Office 365 Excel. Progent can assist you to upgrade your current Excel solutions to the latest releases of Excel, support Excel on Apple iOS and Google Android smart phones and tablets, and fix compatibility issues between different releases of Office Excel. Progent can provide as-needed help to organizations who need a quick fix to a stubborn problem associated with Excel and Progent can also provide full project management services for upgrading or creating mission-critical applications built on Excel. Progent's cost-effective webinar training for Excel can be custom tailored to meet the special requirements of individuals or groups.

NetApp SAN Storage Solutions
Progent can provide enterprise customers online or on-premises NetApp SAN consulting support for NetApp's complete family of SAN storage products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror data replication, SnapVault and OSSV incremental backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Areas of NetApp SAN solutions supported by Progent include system dsign, hybrid-cloud integration, virtualization, migrations, transparent patching, storage management, security and compliance, high availability, and remediation. Progent can provide Tier 3 support to assist you to take care of issues with NetApp SAN storage deployments efficiently following leading practices.

Remote Support for Windows Server 2008 R2
Microsoft Windows Server 2008 R2 represents a major advance in making information systems more protected and fault tolerant, easier to virtualize and administer, faster, and able to offer a better platform for web publishing. Progent's Microsoft-certified Windows Server 2008 engineers can deliver advanced, cost-effective remote support to help your business get the most from the enhancements built into Windows Server 2008 R2 by providing consulting, troubleshooting, training, administration, monitoring, and security engineering expertise.

Progent's Test and Design Lab at the Herakles/QTS Colocation Center
The Progent Test and Training Lab located at the QTS Data Center in Sacramento, California includes a variety of dedicated servers and network equipment intended to be utilized online or on site to accommodate piloting, assessments, capacity modeling, forensics, disaster recovery planning, education, and other purposes to help Progent's customers succeed with large-scale IT initiatives.

Exchange 2016 Migration Services
Progent's certified MS Exchange 2016 consultants can assist you in all phases of your migration to Exchange 2016 such as designing high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization design; determining storage requirements for your virtual machines (VMs), databases and log files; setting up HLB for fault-tolerant client access services; planning, configuring and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.

Convenient Payment Options
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's convenient payment alternatives for emergency technical support include VISA, MasterCard, American Express, and Discover. Monthly billing and Net payment terms are available for regular corporate accounts.

Design and Deployment Support for Meraki Cloud-managed Wi-Fi Access Points
Progent's Meraki Wi-Fi access point experts offer remote and on-premises support to help organizations of all sizes to plan, deploy, maintain, expand or troubleshoot Wi-Fi systems that include Cisco Meraki APs. Progent can help you to set up and manage Cisco's Meraki-based wireless infrastructure for environments that can range from a telecommuter's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also help you to integrate additional Cisco products such as Catalyst, Nexus and Meraki switches, ASR routers and ASA firewalls to build a seamless network infrastructure that delivers the same connectivity, performance, security compliance, manageability and availability for wired and wireless users regardless of their mobility or device. (Refer to Meraki switches integration.)

Planning and Migration Help for SharePoint 2013
Progent has been delivering SharePoint consulting services since the first SharePoint product was released over a decade ago, and Progent has the scope of IT knowledge to help organizations of any size to plan and carry out a SharePoint Server 2013 installation and create SharePoint Server 2013 apps that bring significant business benefit to your IT investment. Progent's Microsoft Gold-certified consultants can assist your company to evaluate the business advantages of upgrading to SharePoint Server or SharePoint Online from legacy releases of SharePoint or from a different collaboration environment; determine whether an in-house, online or hybrid configuration is most sensible for your company; and pick the right edition of SharePoint 2013 for your purposes. Progent can provide comprehensive project management support or can assist in specific tasks related to your SharePoint 2013 migration.

Cisco ASA Firewall and PIX Firewall and Firepower Services Expertise
The current ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver significantly more value than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX 500 security appliances for all new installations. Progent's Cisco-qualified CCIE network experts can help your company to maintain your current PIX or Cisco ASA 5500 security appliances or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent's consultants offer remote and onsite support for ASA 5500-X firewalls with Firepower Services and can assist your company to plan, deploy, tune, manage and troubleshoot firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.

Progent's Integration Support for Amazon Marketplace Web Service (Amazon MWS)
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating key sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales processes, vendors can expand their market, reduce their operating costs, accelerate response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide application programming, workflow integration, project management support, and training so you can cut development time and costs and expedite your ROI.

Cost-effective Network Support Solutions
Many small organizations rely on poor metrics when searching for a computer network consultant. Cost per hour is seldom a reliable measure for value. A consultant with insufficient experience can take many times longer to perform the same task than a seasoned IT professional. For example, billing a third less per hour, but taking three times as long for the same task is not a bargain. Even worse, a badly designed or implemented IT infrastructure that is unreliable and difficult to manage or expand can cost a business many times more than its initial price due to lost productivity. Progent's client testimonials from satisfied businesses throughout the United States indicate the effectiveness of Progent's service model and the expertise of Progent's team of IT professionals.

Certified Expertise for Information Assurance and SIEM Solutions
GIAC (Global Information Assurance Certification) was founded in 1999 to validate the skill of network security experts. GIAC accreditations are acknowledged by businesses and institutions around the world including and the United States National Security Agency. Progent's GIAC-certified information assurance specialists offer support for any of the network security capabilities addressed under GIAC certification such as evaluating network vulnerability, incident handling, traffic analysis, web services security and SIEM solutions for compliance with government requirements for reporting incidents.

Progent's Consulting and Training Services for Microsoft Office Word and Office 365 Word
Progent's Office Word and Office 365 Word consultants can provide a broad selection of affordable remote consulting services to assist your organization to manage and troubleshoot your legacy Microsoft Word environment or assist you to move to a current release of Microsoft Office Word. Support offered by Progent's experts include VBA software development, identifying and fixing compatibility problems between different releases of Office Word, interfacing Word with different Microsoft Office apps like Office Excel and Microsoft Outlook or with 3rd-party platforms and plug-ins,network enhancements for dependable. reliable cloud access, security support, and smart phone synchronization, and online Microsoft Office Word training sessions customized for your special requirements.

PC and Mobile Device Unified Configuration Management Consulting
Progent offers Configuration Manager 2016 cloud integration, System Center 2012 Configuration Manager (SCCM 2012) design and deployment and Microsoft Intune integration help to centralize and streamline the administration of your PCs and web-facing tablets and smartphones. Progent can assist you to upgrade smoothly to Configuration Manager 2016 from an older device management solution or assist you to modify your existing SCCM 2016 environment to support your evolving IT requirements.

Expert Wireless Engineering and Support Services
Progent's wireless technology consultants offer broad backgrounds in the implementation and support of wireless information technology and can help you to plan, install, manage and troubleshoot wireless ecosystems that are secure, robust, expandable, easy to administer and operate, able to handle your critical workloads, and transparently incorporated into hybrid cloud networks. Remote and on-premises support available from Progent span a variety of wireless solutions such as smartphone management, Wi-Fi network planning and installation, wireless site surveys, Cisco wireless IP phone configuration and troubleshooting, and building-to-building wireless connections.

Talk to a Progent Network Support Expert
To find out how you can get in touch with a Progent network consultant for online or on-premises expertise in , call 1-800-993-9400 or visit Remote Computer Help.

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