For small company network systems located in the state of Georgia, Progent's Microsoft and Cisco certified engineers can deliver online assistance and troubleshooting to solve your network troubles quickly and cost effectively. Progent has developed top-notch skills, sophisticated utilities, and support databases to identify and fix network problems without the cost and delays normally associated with onsite technical service dispatches.

If your Georgia company is located beyond the larger urban areas such as Atlanta, Augusta, Columbus, Savannah, or Athens, your nearby computer support choices may be limited in skills, or unavailable during a crisis. This can result in a network environment that is unstable or causing productivity loss due to technical problems going unresolved for too long. Progentís staff of field proven network engineers average more than 12 years of real-world computer industry experience, in the trenches of IT support, performing a extensive variety of technical projects for a broad range of customers. This means you obtain not only the technical skills needed for the job, but a professional with proven methods for applying that expertise to assist with excellent network solutions.

Microsoft Exchange Server 2016 Migration Support Services
Progent's Microsoft Exchange Server 2016 experts can assist you in any and all facets of your upgrade to Microsoft Exchange Server 2016 such as planning high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization design; determining mass storage requirements for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing for high-availability CAS services; planning, building and testing Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).

Cisco VoIP Phone and IP Video Phone Configuration and Troubleshooting
Progent's Cisco IP phone and video IP phone consultants can help your business to configure, manage, and debug Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent can provide expertise for all models of Cisco's IP phones from legacy Voice over IP products to the newest media phones. Progent's consultants can also assist you to integrate your VoIP phones and video IP phones with Cisco Unified CM, previously named CallManager, or with Unified CM Express to create a state-of-the-art IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to configure Cisco Unified Communications Manager apps like Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact center. Progent's consultants can deliver support with all aspects of Cisco IP Phone integration including designing dial plans, resolving QoS, setting up SIP PSTN trunks and CUBE internetworking, installing Cisco ISR routers with CUBE VoIP networking support, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony solutions for high availability.

Progent's Consulting Support for SQL Server 2016
SQL Server 2016 introduces significant improvements in speed, scale, security and compliance, availability, mobile computing support, plus built-in BI. New features include PolyBase for handling relational and non-relational files in one appliance for data warehousing, R language support, Row-level Security, Mobile Report Publisher, and seamless management of on-premises and cloud operations and services. Progent's Microsoft certified SQL Server 2016 consulting experts offer online and onsite support to help businesses of all sizes to design, implement, administer or troubleshoot any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all key Microsoft products such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Dynamics GP, Skype for Business, and SCOM.

ZENO Network Monitoring and Management for IP-based Resources
ZENO is Progentís monitoring and reporting service that uses advanced remote monitoring and management techniques to keep your network running at peak levels by tracking the state of all critical IP-based devices that make up your IT environment. When ZENO detects an issue, an alert is sent automatically to your designated IT personnel and your assigned Progent engineering consultant so all potential issues can be resolved before they have a chance to impair or crash your IT system.

Best Practices Followed by Seasoned Engineers
Many companies located away from cities with plentiful network engineers utilize poorly trained or inexperienced local consultants for critical network support services. This can result in a system that is unstable or inefficient. Progentís team of Microsoft and Cisco qualified consultants average over ten years of hands-on industry background, in the trenches of network support, providing an extensive range of information system tasks for a diverse selection of clients. This means that with Progent you get not only high-level technical knowledge, but a consultant who follows computer industry leading practices in using that knowledge to solve real-world business system issues efficiently and in a consistent way.

Configuration Manager 2016 Hybrid Cloud Integration
System Center Configuration Manager 2016 automates software provisioning and updating, simplifies compliance settings control, inventories network assets, protects against company data leakage, provides network health monitoring, enables safe end-user self service, and offers a common point of control for administering multi-OS networks based on on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft Gold-certified SCCM 2016 consulting team and Microsoft Azure cloud specialists can assist your organization with any aspect of designing, installing, using and repairing a SCCM 2016 solution for on-premises, cloud, or hybrid environments.

MySQL Software Development and Database Administration Support
Progent's MySQL RDBMS experts offer a variety of affordable online services to help organizations of all sizes to optimize the strategic benefit of their MySQL environment. Support services provided by Progent for MySQL include DBA support, software development, and MySQL migration assistance.

Progent's Online Consulting and Training Services for Office Word and Microsoft Office 365 Word
Progent's Office Word and Office 365 Word consultants can provide a wide range of affordable online consulting services to help you to maintain your legacy Microsoft Office Word environment or assist you to migrate to a newer release of Microsoft Office Word. Support offered by Progent's experts include VBA programming, identifying and fixing compatibility issues between different versions of Word, interfacing Word with different Office apps like Office Excel and Outlook or with 3rd-party data sources and plug-ins,infrastructure optimization for dependable. reliable cloud connectivity, security and compliance support, and smart phone and tablet integration, and online Office Word training tailored for individuals or groups.

Linux Support Services and Linux/Windows Integration
If your organization's IT environment combines Linux technology with Windows, Progent can help you to integrate your servers into a cohesive system that allows all your operating systems to coexist for simpler administration, transparent data exchange, fault tolerance, enhanced performance, and tight security. If you are creating Linux based-software on a network that incorporates Windows-based servers, workstations, and applications, Progent can provide full-service network outsourcing that allows you to focus on your area of high-value expertise.

Planning and Support Expertise for SCOM 2012
Progent's Microsoft certified SCOM 2012 consultants have more than a decade of background designing, deploying, enhancing and repairing System Center Operations Manager environments and offer companies of all sizes advanced online or onsite consulting services for SCOM 2012. Progent can assist your company to design a topology for System Center 2012 Operations Manager servers that provides the performance and resilience required to watch over your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a hybrid solution. Progent's SCOM consultants can also help you to install and tune Microsoft SCOM 2012 management packs according to best practices for monitoring network infrastructure and both Microsoft and 3rd-party apps and services. Also, Progent can deliver responsive remote or on-premises troubleshooting to help you to fix critical problems detected by SCOM 2012. Progent also offers System Center 2016 Operations Manager consulting services to help your organization to upgrade efficiently from SCOM 2012 to SCOM 2016.

Planning, Integration and Troubleshooting Services for System center 2012 R2
Progent's System Center consulting experts have more than a decade of background deploying, supporting and fixing the key platforms included with System Center and can assist your organization to plan, configure, manage, and fix your Microsoft System Center ecosystem to optimize the availability and responsiveness of your critical IT resources across multiple Windows and Linux/Unix operating systems and local and Cloud-connected fabric. Progent also can provide System Center 2016 upgrade consulting to assist you to move to the latest version of System Center from an older release or from another datacenter management solution to provide the advantages of best-in-class deployment, automation, security and compliance, plus infrastructure and application performance monitoring.

Contact a Progent Computer Support Expert
To see how to access a Progent computer support expert for online or on-premises assistance in , call 1-800-993-9400 or visit Remote Computer Help.














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