If your business IT network is in the state of Georgia you can depend on quick online contact with a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified consultant to assist with the toughest problems involving your IT network. Progent maintains among the most extensive groups of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE support professionals available remotely of any nationwide service organization in the U.S. Rates are competitive, charges are per minute, engagement is immediate, and service is world class.

If your Georgia business is outside of major urban neighborhoods such as Atlanta, Augusta, Columbus, Savannah, or Athens, the availability of UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE experts may be problematic during an emergency. This could mean lost productivity for your business, upset customers, idle workers, and defocused management. By calling Progent's online services, you can get in touch with a qualified engineer ready to provide expertise when you have to have it to get your information system on line.

Since Progent bills for phone help per minute, your business is invoiced only for technical help provided. Progent imposes no startup charge. Some remote service companies have substantial minimum fees or charge for each quarter hour or more. Progent's one-minute granularity and simple billing policy save you from unexpectedly large tabs for quick fixes.

If your Georgia company needs technical support for UNIX, Linux, Sun Solaris, Apple Mac or Cisco technology, visit Progent's phone-based help, phone 866-776-4368, or refer to Contact Progent.

Why is Progent's Online Support Services Unique?
Progent's experienced staff of remote consulting engineers possesses a broad array of in-depth computer skills. This enables Progent's online technical support experts to resolve the most complex technical problems more quickly than is possible with ordinary third-party service organizations or with the internal IT resources commonly available to small or mid-size companies. Progent has developed the tools and experience to fix problems efficiently in a wide variety of computer environments that incorporate mixtures of UNIX, Linux, Solaris, Mac, Microsoft Windows, and Cisco technologies. (Check out Progent's customer testimonials.)

Progent's UNIX/Linux, Sun Solaris, Mac OS X, and CCIE service specialists have qualified for major credentials including Sun Certified Network Administrator, Red Hat RHCE, Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote support team members also have a number of key Cisco credentials such as Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), CCNA, CCSP, Voice Professional (CCVP), CCDA and CCDP.

In order to assist companies that run networks featuring a combination of UNIX, Linux, Solaris, Mac OS X and Microsoft operating systems, Progent's online support team makes available the assistance of engineers have earned important Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide high-level security consulting, Progent provides remote contact with engineers who have qualified for important security certifications such as CISM Engineers, CISSP experts, and Information System Security Architecture Professional engineers. The scope of Progent's technical knowledge coupled with Progent's team-oriented approach to repairing network problems streamlines trouble ticket escalation, if needed, to experts with relevant competence to deal with particularly tough jobs. This speeds up remediation of urgent network problems, prevents system disruption, and reduces technical support invoices.

For companies anywhere in Georgia, Progent allows virtually instant online contact with UNIX/Linux, Solaris, Mac specialist for critical support to troubleshoot network problems that are damaging your business and are beyond the experience of your local IT maintenance organization. Progent's UNIX/Linux, Sun Solaris, Apple Mac, and CCIE-qualified service team can interface with your system by means of advanced remote troubleshooting utilities in order to perform fast and affordable diagnosis and remediation of critical IT problems.

Services Progent's Phone-based Support Experts Can Provide Your Georgia Company
Progent service specialists can offer expert support for an extensive array of UNIX/Linux, Apple Mac, Cisco, and Microsoft Windows technologies such as:

Remote Troubleshooting and Consulting for UNIX/Linux, Sun Solaris, and Apple Mac Environments
Progent's UNIX, Linux, Solaris, and Apple Mac OS X phone-based technical support staff can assist Georgia small businesses with an extensive assortment of computer products and technologies including network architecture, messaging solutions, security expertise for networks and business operations, Microsoft Windows integration with UNIX/Linux, Sun Solaris, or Mac OS X platforms, virtual server products for processor economization and centralized management, and transitioning from out-of-date applications to current environments based on updated versions of UNIX/Linux, Sun Solaris, Apple Mac, or Microsoft Windows.

Progent's support experts can provide online troubleshooting for computers powered by popular versions of the UNIX platform including: Apple Mac OS X, Solaris, IBM AIX OS, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX (SGI/IRIX) or familiar Linux products such as RedHat Linux, SUSE, Debian-GNU and Slackware.

Cisco Network Architecture and Security Products
Progent is unmatched in the computer support industry for providing immediate and affordable access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are high-level network engineers who earn this prestigious credential only after thorough examinations administered by Cisco. Most Cisco CCIEs are hired by large corporations or national Internet service providers (ISPs), and so their skills are not readily available to smaller companies.

Progent is among the few IT support organizations that makes sure that CCIEs are available to assist small and medium sized businesses. In addition, Progent can provide quick contact with a CCIE by phone so you can receive immediate assistance for critical system problems that are impacting your business but are beyond the comfort zone of your usual system maintenance resources. Progent's CCIE consultants can access your environment using sophisticated on-line troubleshooting tools to provide fast and cost-effective analysis and remediation of critical system problems. For additional information about Progent's expertise in Cisco network appliances, see Cisco Technology Consulting Expertise.

Gold Partner for Online Consulting for MS Windows
Progent's Microsoft-qualified online support professionals offer computer system problem solving and IT help for all Microsoft server products. Progent is a Microsoft Gold Partner and can offer your organization the assistance of consulting engineers who can assist you with a broad variety of technology expertise including Windows Server 2012 R2 integration, Windows Server 2008 R2 support, MS Exchange Server 2016 planning and deployment, Exchange 2013 integration, Exchange Server 2010 management, SharePoint 2013 design, Lync Server implementation and Office Communications Server 2007 troubleshooting, Forefront Threat Management Gateway 2010 administration and ISA Server 2006 migration, Microsoft SQL Server 2016 migration and programming and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager system monitoring, Project Server and Server Online training, SBS Server support, and Windows 2012 R2 Essentials migration and cloud integration.

Certified Network Security Professionals
Progent provides you contact with certified CISM and ISSAP security professionals who can deliver a range of system protection services that can enhance the protection of your UNIX, Linux, Solaris, or Mac OS X network against internal or external threats or assist your business to revive fast from an attack. Security services provided Progent include: extensive security analysis utilizing technologies such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and utilities from Solar Winds and Netcat; efficient recovery from virus and worm assaults; integrating firewalls; planning secure architectures for off-site and mobile connectivity; protecting your messaging system against viruses, spam and directory harvest attacks; and implementing continual network monitoring. For more on Progent's security support for small and medium-size businesses, refer to Progent's Engineering Support for Network Security.

Business Applications Support: Online Classes, Custom Programming, Troubleshooting
Progent's Apple Mac technology experts can support the creative aspect of Macintosh computing by providing help services and education in graphics, sound, and video. Progent's support professionals can provide expertise in a range of Apple Mac applications such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or configuring an audio/video post-production studio.

Progent's Application Experts Team offers in-depth consulting support and education in specific application areas including ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, programming, and training for popular Microsoft applications such as CRM, Microsoft Project, Word, and Excel. To read additional information about Progent's expertise, customization, and training services for UNIX/Linux, Sun Solaris, Apple Mac OS X, or Microsoft applications, visit Progent's Business Application Experts Team.

Call Center Support and Outsourcing Options
Progent offers several programs for Help Desk assistance including UNIX/Linux, Sun Solaris, Apple Mac OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Helpdesk Support Services, and Help Desk Consulting and Staffing Services.

Progent's Call Center Outsourcing Services are designed mainly for businesses who require the immediate accessibility of an effective Help Desk but who have relatively small funds and IT management resources. Progentís Virtual Help Desk is a seamless extension of your current Call Center team. Progent can act as a main Help Desk for your business, represent an escalation alternative for the most challenging network issues, or be ready in those instances when your other resources are too busy. Progent's Help Desk Call Center Consulting Services can assist you in establishing an efficient new Help Desk or improving your current one, evaluating or customizing Help Desk Call Center software products to address the particular requirements of your business, or adding temporary staff to operate remotely in conjunction with your in-house Help Desk resources to handle demanding scenarios such as software migrations.

Progent is a Microsoft Gold Partner as well as a certified Cisco Partner and Progent's Call Center team of experienced UNIX/Linux, Sun Solaris, Mac OS X, Cisco and Microsoft experts are ready to offer your customers instant contact with a dependable technical support team with extensive experience in phone help and online repair service for small and midsize business networks. Progent's focus is on earning the Help Desk a respected reputation as a major contributor to business success, and Progent's aim is to fix rather than simply document problems. To find out more on Progent's Help Desk Call Center outsourcing, visit Progent's Help Desk Services.

Progent's Remote Service Tools
Progent has developed an arsenal of optimized technologies, refined over years of use, dedicated to enabling the highest quality of efficiency for delivering remote technical support and repair for small and medium-size company IT systems. Progent offers safe Virtual Private Network support for gateways from a variety of popular vendors such as Microsoft, Cisco, Sonicwall and Watchguard. Protected VPN offsite access permits the consultants of Progent's remote service group to link to your environment remotely without compromising corporate security.

Progent's advanced customer support reporting system stores extensive histories for all service provided to Progent's clients. Each active Progent team engineer has the benefit of the specifics of services rendered to each customer by any staff engineer. This database of issues and solutions is structured as a conveniently searchable internal knowledge base that permits Progent's remote technical experts to share their experiences company-wide to ensure that the effectiveness of Progent's support services grows daily. Progent's partnerships with major industry leaders including Cisco and Microsoft permit access to other vast support knowledge bases and to manufacturers' internal engineering staff that allow Progent's remote service experts to find the best resolutions promptly.

Get in Touch with a UNIX/Linux or Cisco Network Support Expert Now
To find out how to ask a UNIX, Linux, Solaris, Mac OS X engineer or a Cisco CCIE for emergency remote engineering help in Georgia, phone 1-800-993-9400 or visit Expert Online Computer Support.

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