Georgia UNIX, Linux, Sun Solaris, Mac OS X Help Urgent Phone-based Access to a UNIX, Linux, Solaris, or OS X Troubleshooter
If your business computer network is in Georgia you can depend on quick phone-based contact with a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified engineer to assist with complex issues involving your IT network. Progent maintains one of the largest groups of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE support professionals available online of any nationwide support organization in the U.S. Rates are competitive, charges are per minute, engagement is immediate, and support is unbeatable.
If your Georgia small business is some distance from larger metropolitan areas such as Atlanta, Augusta, Columbus, Savannah, or Athens, support from UNIX or CCIE-certified experts may be problematic when there's an emergency. This could mean lost revenue for your company, angry clients, unproductive workers, and defocused management. By calling Progent's online services, you have access to a certified professional ready to offer help whenever you require it to get your information system operating.
Because Progent charges for online support per minute, your business is invoiced exclusively for services provided. Progent asks for no initialization charge. Many remote support companies apply significant minimum payments or bill for every quarter hour or more. Progent's fine granularity and straightforward billing policy avoid large invoices for speedy repairs.
If your Georgia company requires immediate phone-based assistance, find out how to get in touch with Progent's UNIX, Linux, Solaris, Mac, or CCIE consultants by visiting Progent's urgent remote support, phoning 1-800-993-9400, or sending email to information@progent.com.
What Makes Progent's Online Support Program Special?
Progent's experienced staff of remote consulting professionals possesses a rich set of world-class computer skills. This enables Progent's remote technical support specialists to resolve the most challenging network trouble faster than is possible with typical independent support organizations or with the in-house IT staff usually available to small or mid-size companies. Progent has provided phone-based support to companies in every state in the country and has refined the technology and experience to fix problems economically in a wide variety of network configurations that feature mixtures of UNIX, Linux, Sun Solaris, Apple Mac, Microsoft, and Cisco technologies.
Progent's UNIX, Linux, Sun Solaris, Apple Mac OS X, and CISCO CCIE service specialists have been awarded advanced credentials such as Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Help Desk Specialist (ACHDS), and Technical Coordinator (ACTC). Progent's online support engineers also have a variety of key Cisco Systems certifications such as Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional, CCVP, and Design Associate.
In order to assist businesses that run environments featuring a combination of UNIX, Linux, Solaris, Mac OS X and Microsoft Windows technology, Progent's phone-based service team can provide the services of consultants who hold important Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering company-wide security consulting, Progent provides remote support from professionals who hold a variety of security credentials such as CISM Engineers, Certified Information Systems Security Professional (CISSP) specialists, and ISSAP engineers. The range of Progent's expertise combined with Progent's group approach to fixing network difficulties allows trouble ticket escalation, if appropriate, to experts with relevant competence to resolve unusually intractable problems. This speeds up resolutions of emergency problems, avoids network disruption, and reduces technical support bills.
For organizations anywhere in Georgia, Progent allows immediate communication with an online UNIX/Linux, Solaris, Apple Mac OS X engineer for critical expertise to fix technical problems that are impacting business productivity but are outside the comfort zone of your local IT support organization. Progent's UNIX/Linux, Sun Solaris, Apple Mac, and CCIE-certified network experts can connect to your network by means of advanced remote support technologies that allow them to provide fast and efficient evaluation and remediation of critical network problems.
Troubleshooting Services Progent's Phone-based Support Experts Can Provide Your Georgia Business
Progent network consultants can offer expert support for an extensive array of UNIX, Cisco, and Windows products and technologies such as:
Remote Troubleshooting and Consulting for UNIX, Linux, Solaris, and Apple Mac Environments
Progent's UNIX/Linux, Solaris, and Mac OS X online network service team can assist Georgia small businesses to maintain a comprehensive assortment of computer products and technologies that include system infrastructure, email support, security consulting for networks and company operations, Microsoft Windows integration with UNIX/Linux, Solaris, or Mac OS X platforms, VMware products for processor consolidation and centralized management, and migration from no-longer supported applications to contemporary environments based on newer versions of UNIX, Linux, Sun Solaris, Apple Mac OS X, or MS Windows.
Cisco Systems Network Architecture and Security Technology
Progent is unmatched in the IT consulting arena for providing fast and economical communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after network consultants who are awarded this rare credential by completing intense testing given by Cisco. In most cases CCIEs work for large enterprises or national ISPs, and as a result their services are not easily accessible to smaller companies.
Progent is one of the rare IT consulting firms that ensures that CCIEs stay accessible to support small and mid-size companies. Also, Progent facilitates convenient access to a CCIE via telephone so you can receive immediate help for complex network issues that are impacting your business but are beyond the competence of your usual IT maintenance resources. Progent's CCIE consultants can connect to your system by means of the latest on-line troubleshooting technology to execute rapid and economical diagnosis and resolution of critical system problems.
Gold Certified Partner for Phone-based Expertise for MS Windows
Progent's Microsoft-qualified consultants can provide phone-based computer support and IT expertise for the complete line of Microsoft server and application solutions. As a Microsoft Gold Certified Partner, Progent can deliver your company the expertise of support engineers who can assist to configure, support and manage every Microsoft Server such as Windows 2003 Server, SQL Server, Microsoft ISA Server 20066, Biztalk Server, Commerce Server, Content Management Server, Microsoft Small Business Server 2003 (SBS 2003), Exchange Server, Application Center, SharePoint Server, Virtual Server, Microsoft Project Server, and Microsoft Operations Manager 2007 and 2005. To read more information on Progent's expertise in MS server products, see MS Servers Consulting Support.
CISM, CISA and CISSP Qualified System Security Experts
Progent offers you contact with qualified CISM, CISSP and ISSAP security consultants who can deliver a variety of system protection services that can strengthen the protection of your UNIX, Linux, Sun Solaris, or Mac OS X network against attacks or help your business to revive quicky from a breach. Security services available from Progent include: extensive security audits using technologies such as GFI LANguard, AMAP Application Scanner, and utilities from Metasploit and Hydra; fast recovery from malicious assaults; configuring firewalls; establishing secure techniques for remote and mobile access; securing your messaging system from viruses, spam, and directory harvest attacks; and implementing 24x7 automated monitoring. To read more on Progent's security support for small companies, see Progent's Consulting Services for System Security.
Applications Support: Training, Development, Integration
Progent's Apple Mac consultants can support the creative facets of Mac environments by offering help services and training in graphics, audio, and motion video. Progent's consultants can provide help in a range of Mac programs such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special jobs such as capturing or digitizing audio or video or configuring an audio/video production studio.
Progent's Application Experts Team offers professional engineering support and training in specific application areas such as Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, custom programming, and education for Microsoft business applications including CRM, Office Project, Word, and MS Office Excel. To read additional information concerning Progent's consulting, programming, and training services for UNIX/Linux, Sun Solaris, Mac OS X, or Microsoft applications, see Progent's Applications Experts Group.
Help Desk Support and Outsourcing Services
Progent provides three service offerings for Help Desk services including UNIX/Linux, Solaris, Mac OS X, Cisco Systems and Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Support Services, and Help Desk Operations Consulting and Staffing Services.
Progent's Help Desk Outsourcing Services are intended primarily for smaller companies who need the immediate availability of a professional Help Desk with effective phone assistance and the ability to escalate problems, but who have limited funds and IT management bandwidth. Progent’s Virtual Help Desk is a transparent extension of your current Helpdesk staff. Progent can act as a primary Help Desk for your business, represent an escalation alternative for the most challenging technical problems, or be available in those instances when your ordinary resources are swamped. Progent's Help Desk Consulting Services can aid you in building an effective new Call Center or improving your existing one, selecting or customizing Help Desk software products to meet the particular needs of your business, or adding temporary personnel to work remotely with your internal Help Desk Call Center resources to handle demanding scenarios like software migrations.
Progent is a Microsoft Gold Partner plus an authorized Cisco Partner and Progent's Help Desk team of seasoned UNIX/Linux, Sun Solaris, Mac OS X, Cisco Systems and Microsoft professionals are ready to offer your clients easy communication with a large technical support resource with extensive background delivering telephone-based support and remote access troubleshooting for small business information systems. Progent's concentration is on giving the Help Desk Call Center a respected image as a solid driver of company performance, and Progent's target is to fix and not simply document problems. To read more information about Progent's Call Center support, see Progent's Help Desk Call Center Support.
Progent's Remote Service Technologies
Progent has deployed a collection of optimized technologies, evolved over many years of use, focused on enabling the most advanced standard of efficiency for providing remote technical support and troubleshooting for small business information systems. Progent provides secure Virtual Private Network support for gateways from a variety of leading vendors including Microsoft, Cisco Systems, Netscreen and Checkpoint. Protected VPN online connectivity allows the consultants of Progent's remote service group to link to your system remotely without violating network security.
Progent's sophisticated service reporting system stores comprehensive documentation for all support delivered to Progent's customers. Every authorized Progent team engineer has access to the details of services provided to every customer by any team engineer. This history of issues and fixes is organized as a conveniently retrievable proprietary knowledge base that allows Progent's remote technical professionals to communicate their knowledge company-wide to ensure that the effectiveness of Progent's support improves daily. Progent's certifications with key industry leaders such as Cisco and Microsoft permit access to other extensive support databases as well as to vendors' in-house technical personnel that enable Progent's remote consulting specialists to find the best resolutions quickly.
Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Assistance Specialist Now
To find out how to ask a UNIX/Linux consultant or a Certified CCIE for emergency remote consulting help in Georgia, phone 1-800-993-9400 or go to Urgent Online Computer Support.
AT&T is the outgrowth of the combination of Southwestern Bell, AT&T, Pacific Bell, and BellSouth. AT&T is a Tier 1 Internet Service Provider and offers a wide range of data transports including SBC ADSL, T1, and ISDN for broadband connectivity and AT&T Point-to-Point T1, Frame Relay Plus, and Asynchronous Transfer Mode for enterprise businesses. AT&T IP Flexible Reach includes SBC VoIP solutions for multi-site organizations to unify PBX activity. Progent has an agent relationship with AT&T and is a Microsoft Gold Certified Partner and a Cisco Systems Partner with the expertise to help you incorporate AT&T data and voice services to create a world-class, cohesive communications solution on a realistic budget.
Progent can provide a variety of data transport packages from leading service providers such as AT&T, Speakeasy, and NextWeb. Data communications technologies offered through Progent include ISDN, DSL, Frame Relay over DSL, T1, ATM, Private Line, plus stationary and moving wireless. Progent can support you with all facets of designing and implementing a cohesive data communications solution that maximizes the business value of your computer network. Progent can also offer support services covering areas from network repair to full IT outsourcing so that your data communications strategy can meet your goals.
Mid-sized businesses can enjoy all the advantages of Microsoft's MOM and have fast access to Progent’s Microsoft and Cisco certified IT consulting professionals. With Progent's economically priced IT support packages, medium-size businesses can choose a simple MOM-based co-sourcing package with server monitoring, proactive warnings, in-depth reporting, Help Desk support, and online service. For businesses with line-of-business environments who need high availability networking, Progent offers a complete round-the-clock outsourcing solution. Progent supports Microsoft Operations Manager 2005 and MOM 2000 to offer medium-size company networks world-class availability, protection and productivity.
Progent's certified Internet Security and Acceleration Server consulting experts have broad backgrounds developing Microsoft-based security designs for IT networks with multiple sites, mobile workers, and line-of-business web-based applications. A Progent ISA Server engineer is ready to help your small business plan and deploy a configuration of ISA Server 2004 that supports your information protection needs without restricting your productivity.
Progent’s Microsoft certified experts offer small and mid-size companies enterprise-class consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to install critical applications rapidly and reliably to specified users, reduce product costs and stay compliant by understanding usage profiles, enhance Windows security by improving your knowledge of weak points and by delivering critical patches, manage your mobile workforce through accepted standards independent of connection or geography, and lower operational expenses by efficiently exploiting the administrative functions built into Windows. Progent’s SMS consulting professionals can help you use SMS effectively for automated software and application installation, security patch control, and resource tracking management including program and hardware inventory.
Windows SharePoint Services Network Consultant IT Consulting
Progent’s Microsoft-certified experts offer small and midsize companies computer consulting, support, and repair services for Microsoft SharePoint Server. SharePoint Portal Server is an enterprise portal solution for efficiently coordinating people, teams and information. SharePoint offers a common spot for your employees or customers to connect to, organize, share and manipulate relevant data, files, and software and to communicate with other people. Microsoft SharePoint enables faster and more intelligent decisions, more efficient access across teams and more streamlined business processes. The primary objective of SharePoint Server is to gather together, in a relevant way, all of the many sources of information accessible inside and without a business network. Windows SharePoint Services join employees, clients, teams and major tasks with the data they’ve created in a way that makes data convenient to locate, download and re-use.
Our compensation model is based on revenue sharing, so similar to being a freelance contractor, your income is entirely tied to your generated revenue. Certain Progent support staff stress lifestyle issues and elect to consult at an easy pace, using our self-determined calendar to follow individual pursuits such as mountain biking, motorcycle racing, snow boarding, surfing, travel, or sharing free time with relatives and acquaintances. Other consultants take advantage of the opportunity to earn big dollars through hard effort and long days. Progent fully encourages both sides of the spectrum plus any point in between.
Progent’s IT outsourcing packages provide budget-friendly computer consulting for small organizations. Whether it includes designing network architecture, setting up an in-house Help Desk or outsourcing a one, deploying an updated email platform, monitoring your system, or developing a web-based eCommerce application, outsourcing your network technical services can contain costs and eliminate uncertainties, allowing network support budgets to grow in a more moderate and controlled fashion than is feasible by assembling a large, all-purpose internal IT organization. Progent’s Outsourcing White Paper and flyers show how Progent can enable you to build a secure and highly available network architecture for your critical business software powered by Microsoft Windows such as Microsoft Office XP, Office 2003, and Microsoft Office 2000.
E-Mail Guard represents a complete service for blocking spam and virus attacks. E-Mail Guard handles the protection and management of corporate email by offering continually improved spam and virus blocking, policy management, content filtering, and protection against email-borne DHA and denial of service attacks. E-Mail Guard also includes monitoring, administration and reporting tools as well as outgoing email filtering to help you repair your e-mail environment and define and regulate corporate security policy.
Years of background with Microsoft's email technology has made Progent among the most knowledgeable computer consulting companies in California for configuring messaging solutions based on Exchange Server 2000. Progent is expert in helping small companies get all the benefits of Microsoft Exchange Server under typical scenarios including upgrading from Exchange 5.5, migration from an ISP-based or POP3 mail system, and outsourcing your Microsoft Exchange Server administration.
Microsoft Live Communications Server delivers Instant Messaging and presence as part of an extensible, enterprise-grade package offering advanced protection, transparent integration with other Microsoft software, an extendable, standards-based development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your enterprise can benefit from cost savings and elevated operational efficiencies, enhanced worker productivity, and stronger intellectual property protection with this simple-to-manage, highly available solution. Effective deployments of Live Communications Server require careful planning and thought before roll out. Progent's Microsoft-certified professionals can provide the expertise needed to deliver all the advantages of LCS throughout your whole corporation.
Exchange Servers and Apple Mac computers can work together efficiently. Progent's Apple and Microsoft certified consultants can show you how to install Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users are able to work closely with colleagues who use Outlook. With Microsoft Exchange and Entourage 2008 for Mac, Exchange and Mac systems can collaborate, allowing Mac users to receive and send email, search the GAL, import addresses, sync up calendars, and alert people to conferences via your Exchange account. Progent will make sure that your Microsoft Server is appropriately set up and that LDAP and Outlook Web Access are working. Progent also can provide specialized onsite Entourage education.
