If your company network is in Georgia you can have fast phone-based help from a UNIX or CCIE-certified engineer to resolve the toughest issues affecting your network. Progent maintains among the largest teams of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consulting experts available by phone of any independent support firm in the United States. The cost is affordable, charges are per minute, sign-up is quick, and service is unbeatable.

In case your Georgia organization is based outside of major urban areas such as Atlanta, Augusta, Columbus, Savannah, or Athens, support from UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE experts may be limited during a crisis. This could mean a drop in productivity for your company, angry customers, idle workers, and distracted management. By contacting Progent's online services, you can get in touch with a qualified engineer ready to provide assistance whenever you need it to keep your network running.

Since Progent bills for remote service per minute, your business owes just for technical help received. Progent asks for no initialization surcharge. Many online service organizations apply significant minimum time requirements or bill for each fifteen minutes or longer. Progent's one-minute granularity and simple pricing model do away with unexpectedly large bills for quick solutions.

If your Georgia company requires remote help for UNIX, Linux, Sun Solaris, Mac or Cisco technology, go to Progent's phone-based help, call 866-776-4368, or refer to Contact Progent.

Why is Progent's Online Support Program Unique?
Progent's experienced team of online consulting professionals has a broad array of in-depth computer knowledge. This allows Progent's remote technical support experts to resolve the most challenging technical problems more quickly than is feasible with typical third-party service organizations or with the internal IT resources commonly found in small or mid-size businesses. Progent has refined the tools and experience to fix problems efficiently in a wide variety of computer configurations that incorporate combinations of UNIX/Linux, Solaris, Mac OS X, Microsoft, and Cisco products. (Check out Progent's client testimonials.)

Progent's UNIX/Linux, Sun Solaris, Mac OS X, and CISCO CCIE engineers have qualified for advanced credentials such as Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote support experts also have a variety of key Cisco credentials such as Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, CCNA, Security Professional (CCSP), CCVP, CCDA and CCDP.

To help businesses that operate networks incorporating a mix of UNIX, Linux, Solaris, Mac OS X and Microsoft Windows operating systems, Progent's remote support team makes available the expertise of support specialists have earned important Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). For delivering advanced security consulting, Progent provides remote support from engineers who have qualified for the industry's top security credentials such as CISM consultants, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional (ISSAP) consultants. The range of Progent's technical knowledge coupled with Progent's group approach to repairing network difficulties allows service escalation, if appropriate, to specialists with sufficient competence to resolve unusually intractable problems. This accelerates remediation of serious network problems, prevents system disruption, and minimizes maintenance invoices.

For businesses in the state of Georgia, Progent enables fast online contact with UNIX/Linux, Sun Solaris, Mac OS X consultant for emergency help to troubleshoot network issues that are damaging productivity but are not within the comfort zone of your on-hand computer maintenance group. Progent's UNIX/Linux, Solaris, Mac, and Cisco CCIE-qualified engineers can connect to your computer environment by means of advanced remote support technologies that allow them to provide quick and efficient analysis and resolution of serious computer issues.

Troubleshooting Services Progent's Remote Support Experts Can Provide Your Georgia Company
Progent's network engineers can offer advanced assistance for a comprehensive set of UNIX/Linux, Apple, Cisco, and Microsoft products and technologies including:

Remote Support Services for UNIX, Linux, Sun Solaris, and Apple Mac Environments
Progent's UNIX, Linux, Sun Solaris, and Apple Mac OS X phone-based technical support team can help Georgia small businesses with a large assortment of information products and technologies that include system architecture, email solutions, security expertise for networks and company processes, Windows coexistence with UNIX/Linux, Sun Solaris, or Apple Mac OS X platforms, virtual server options for processor consolidation and streamlined management, and migration from older systems to current environments powered by newer versions of UNIX, Linux, Sun Solaris, Apple Mac, or Microsoft Windows.

Progent's service experts offer online technical help for systems powered by major derivatives of the UNIX operating system such as: Mac OS X, Sun Solaris, IBM AIX OS, HP-UX, Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX or mainstream Linux packages such as RedHat Linux, SUSE Linux, Debian-GNU and Slackware Linux.

Cisco Network Infrastructure and Security Products
Progent is unmatched in the network support arena for offering fast and affordable communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite network engineers who earn this advanced credential only after intense testing supervised by Cisco. Usually Cisco CCIEs are employed by large enterprises or nationwide ISPs, and consequently their skills are not readily available to smaller companies.

Progent is among the few IT technology service firms that ensures that Cisco CCIEs are accessible to assist small and medium sized organizations. Also, Progent can provide quick communication with a CCIE by phone so your company can get timely support for complex system issues that are impacting your business but are beyond the comfort zone of your local network maintenance group. Progent's CCIE support experts can tie into your network via the latest remote support technology in order to perform rapid and economical diagnosis and resolution of urgent network trouble.

CCIE and CCNP certified consultants from Progent can assist you to architect, implement, and maintain an integrated information system that can streamline operations, lower costs, and speed time to positive ROI. By providing Cisco integrated services routers expertise with Catalyst switches support and Cisco Aironet wireless technology integration help, Progent can greatly increase the business value of your information network in Georgia. For more information on Progent's services for Cisco infrastructure, visit Cisco Network Professional Services.

Gold Partner for Remote Expertise for MS Windows
Progent's Microsoft-certified remote support engineers can provide network repair and consulting help for all Microsoft server platforms. Progent is a Microsoft Gold Partner and can provide your company the expertise of support professionals who can assist you with a broad range of platform expertise including Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 consulting, Windows Server 2008 R2 maintenance, Microsoft Exchange 2016 Server migration, Exchange Server 2013 configuration, Microsoft Exchange Server 2010 management, SharePoint Server 2013 design, Lync implementation and Microsoft Communications Server troubleshooting, Forefront Threat Management Gateway 2010 administration and ISA Server 2006 migration, Microsoft SQL Server 2016 migration and programming and SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics, System Center 2012 Operations Manager network monitoring, Project Server and Server Online planning, SBS Server support, and Windows 2012 R2 Essentials cloud integration.

Certified Security Consultants
Progent provides you contact with certified CISM, CISSP and ISSAP security engineers who offer a range of security services to enhance the resistance of your UNIX, Linux, Solaris, or Apple Mac OS X environment against assaults or help you to revive fast from a breach. Security services available from Progent include: comprehensive security audits using platforms such as GFI LANguard NSS, EEYE Vulnerability Scanner, and software from Solar Winds and Hydra; rapid recuperation from virus and worm attacks; configuring firewalls; establishing secure techniques for off-site and mobile connectivity; securing your email infrastructure from spam and DHA attacks; and offering continual proactive monitoring. To learn more on Progent's security expertise for small and medium-size companies, go to Progent's Engineering Support for System Security.

Business Applications Support: Online Classes, Development, Integration
Progent's Apple Mac technology experts can promote the creative facets of Mac computing by providing consulting services and education in graphics, sound, and video. Progent's consultants offer help in a range of Apple Mac applications such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special jobs such as capturing or digitizing audio or video or configuring an audio/video production studio.

Progent's Application Experts Team offers in-depth engineering support and training in specific application areas such as ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also offers consulting, programming, and education for popular Microsoft applications such as Microsoft CRM, Project, Microsoft Word, and Microsoft Office Excel. To learn more information on Progent's consulting, custom development, and training offerings for UNIX/Linux, Solaris, Apple Mac, or Microsoft applications, see Progent's Business Application Experts Group.

Help Desk Call Center Outsourcing Options
Progent offers a variety of programs for Call Center assistance : UNIX, Linux, Sun Solaris, Apple Mac, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Helpdesk Support Services, and Helpdesk Process Consulting and Staffing Services.

Progent's Help Desk Outsourcing Services are designed primarily for businesses who require the timely accessibility of an effective Call Center but who have limited budgets and internal support bandwidth. Progentís Virtual Help Desk is a transparent supplement to your existing Help Desk resources. Progent can operate as a primary Help Desk for your organization, represent an escalation resource for tough network issues, or be ready in overflow instances when your other resources are swamped. Progent's Help Desk Call Center Consulting Services can assist you in establishing an effective new Call Center or improving your existing one, evaluating or customizing Help Desk application software to meet the special requirements of your business, or adding temporary personnel to operate online with your in-house Call Center resources to deal with demanding events like software migrations. To find out additional information about Progent's Help Desk Call Center support, refer to Progent's Help Desk Services.

Progent's Remote Service Tools
Progent's sophisticated service database software includes extensive records for all service delivered to Progent's customers. Every authorized Progent staff engineer has the benefit of the details of services delivered to every customer by any team engineer. This database of problems and solutions is organized as a conveniently accessible proprietary knowledge base that permits Progent's online technical experts to communicate their knowledge company-wide to ensure that the value of Progent's support services improves over time. Progent's certifications with key vendors including Cisco and Microsoft permit access to additional vast support knowledge bases and to vendors' internal technical staff that allow Progent's online service specialists to find the optimal resolutions promptly.

Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Network Support Specialist Now
To find out how to get in touch with a UNIX/Linux engineer or a Cisco CCIE for emergency remote professional expertise in Georgia, call 1-800-993-9400 or go to Expert Remote Network Support.

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