If your business network is in Georgia you now have fast phone-based technical support from a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified professional to assist with the toughest issues that threaten your computer network. Progent maintains one of the most extensive teams of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consultants available by phone of any independent support firm in the U.S. The cost is affordable, charges are per minute, sign-up is fast, and service is unbeatable.

If your Georgia small business is far from more populated urban neighborhoods like Atlanta, Augusta, Columbus, Savannah, or Athens, contact with UNIX or Cisco CCIE experts is often problematic when you have a network crash. This could mean a loss of productivity for your company, angry clients, idle employees, and distracted management. By utilizing Progent's online services, you can get in touch with a certified engineer who can offer help when you need it to keep your information system on line.

Since Progent bills for telephone-based support per minute, your company pays only for support delivered. Progent asks for no service activation fee. Some remote service organizations demand significant minimum payments or charge for every quarter hour or longer. Progent's small granularity and simple pricing mechanism do away with big invoices for speedy fixes.

If your Georgia business needs technical support for UNIX/Linux, Sun Solaris, Apple Mac OS X or Cisco technology, go to Progent's phone-based help, call 866-776-4368, or refer to Contact Progent.

What Makes Progent's Remote Support Program Unique?
Progent's experienced staff of remote consulting engineers offers a wide array of in-depth information technology knowledge. This enables Progent's online service specialists to deal successfully with the most challenging technical problems faster than is possible with typical independent support organizations or with the internal IT resources commonly available to smaller companies. Progent has refined the tools and skills to repair problems economically in a wide variety of computer configurations that feature combinations of UNIX, Linux, Solaris, Apple Mac OS X, Microsoft, and Cisco technologies. (Refer to Progent's customer testimonials.)

Progent's UNIX/Linux, Solaris, Mac, and CISCO CCIE engineers have qualified for advanced credentials including Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote service experts also hold a number of key Cisco certifications which include Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate, Security Professional (CCSP), Voice Professional, and Design Associate.

In order to help companies that operate networks powered by a combination of UNIX/Linux and Microsoft technology, Progent's remote service team can provide the services of support specialists who hold prestigious Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). To provide high-level security consulting, Progent offers online contact with engineers with major security credentials such as CISM Engineers, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional engineers. The range of Progent's expertise coupled with Progent's cooperative approach to repairing network problems allows trouble ticket escalation, if appropriate, to experts with relevant background to deal with unusually tough jobs. This speeds up resolutions of urgent network problems, avoids network downtime, and minimizes technical support invoices.

For businesses in the state of Georgia, Progent enables immediate online contact with UNIX, Linux, Solaris, Apple Mac consultant for emergency help to fix network issues that are impacting business productivity and are beyond the scope of your ordinary network maintenance resources. Progent's UNIX, Linux, Solaris, Mac, and CCIE-certified engineers can interface with your system by means of the latest remote troubleshooting utilities that allow them to perform rapid and affordable diagnosis and resolution of serious network problems.

Services Progent's Phone-based Support Specialists Can Offer Your Georgia Company
Progent network engineers are qualified to offer expert help for a comprehensive set of UNIX/Linux, Apple Mac, Cisco, and Windows products and technologies including:

Online Support Services for UNIX, Linux, Sun Solaris, and Apple Mac Environments
Progent's UNIX, Linux, Solaris, and Apple Mac remote network service staff can help Georgia companies to maintain a broad array of IT products and technologies that include system infrastructure, email support, security expertise for computer systems and company operations, Microsoft Windows integration with UNIX, Linux, Solaris, or Apple Mac systems, virtual server options for server consolidation and centralized management, and moving from legacy applications to contemporary environments powered by updated versions of UNIX, Linux, Solaris, Apple Mac, or MS Windows.

Progent's support experts offer remote technical help for computers based on popular variants of UNIX including: Apple Mac OS X, Solaris, IBM AIX Operating System, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or common Linux products including RedHat, SUSE, Debian GNU/Linux and Slackware Linux.

Cisco Network Architecture and Security Technology
Progent is unmatched in the computer support arena for providing immediate and affordable communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after network engineers who earn this advanced certification by completing thorough examinations given by Cisco. In most cases Cisco CCIEs work for big corporations or national Internet service providers, and consequently their expertise is not readily available to smaller companies.

Progent is among the rare IT technology service firms that ensures that CCIEs stay accessible to support small and medium sized companies. Also, Progent facilitates fast access to a Cisco CCIE by telephone so your company can receive immediate assistance for complex network issues that are disrupting your business but are not within the experience of your ordinary network support resources. Progent's CCIE engineers can tie into your system by utilizing secure on-line support tools to perform rapid and affordable diagnosis and repair of urgent system anomalies.

CCIE authorized consultants from Progent can help you to design, configure, and service a converged network infrastructure that can simplify business processes, reduce expenses, and accelerate time to productivity. By combining Cisco integrated services routers experience with Cisco Catalyst switches support and Aironet wireless products integration help, Progent can significantly increase the strategic value of your integrated network in Georgia. To find out more on Progent's expertise in Cisco network appliances, visit Cisco Technology Consulting Support.

Gold Partner for Remote Technical Support for MS Windows
Progent's Microsoft-certified remote service professionals can provide computer system problem solving and consulting assistance for all Microsoft server products. Progent is a Microsoft Gold Certified Partner and can provide your company the assistance of consulting engineers who can help you with a broad variety of platform practice areas such as Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 consulting, Windows Server 2008 R2 maintenance, Microsoft Exchange 2016 migration, Exchange 2013 integration, Exchange Server 2010 monitoring and support, SharePoint Server 2013 development, Lync 2010 integration and Microsoft Communications Server troubleshooting, Microsoft Forefront TMG management and ISA Server maintenance, SQL Server 2016 migration and programming and Microsoft SQL Server 2014 consulting, System Center 2016 Operations Manager hybrid cloud infrastructure monitoring, System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting, Project Server and Server Online planning, Small Business Server consulting, and Windows 2012 R2 Essentials cloud integration.

Qualified System Security Professionals
Progent provides you the services of accredited CISM, CISA and CISSP security professionals who offer a variety of security solutions that can bolster the defenses of your UNIX/Linux, Solaris, or Apple Mac OS X network against internal or external threats or assist your business to recover fast from an assault. Security services offered by Progent include: extensive security analysis utilizing technologies such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and products from Solar Winds and Netcat; rapid recuperation from malicious assaults; configuring firewalls; designing secure architectures for remote and mobile connectivity; securing your messaging infrastructure against spam and DHA attacks; and implementing continual automated monitoring. To find out additional information concerning Progent's security expertise for small and medium-size companies, see Progent's Engineering Support for System Security.

Applications Services: Training, Customization, Troubleshooting
Progent's Mac technology experts can promote the creative aspect of Mac environments by providing consulting services and training in graphics, audio, and motion video. Progent's consultants can provide help in a range of Apple Mac applications such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as scanning or digitizing audio or video or configuring an audio/video production studio.

Progent's Application Experts Group can supply professional engineering support and education in special application fields including ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, custom programming, and education for familiar Microsoft applications including CRM, MS Office Project, MS Word, and Microsoft Excel. To read more information concerning Progent's consulting, custom programming, and training services for UNIX/Linux, Solaris, Mac OS X, or Microsoft applications, go to Progent's Applications Experts Services.

Help Desk Call Center Outsourcing Alternatives
Progent offers three programs for Help Desk Call Center services : UNIX, Linux, Sun Solaris, Apple Mac, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Help Desk Support Services, and Help Desk Operations Consulting and Staffing Services.

Progent is a Microsoft Gold Partner plus a certified Cisco Partner and Progent's Call Center team of experienced UNIX/Linux, Solaris, Mac OS X, Cisco and Microsoft professionals are ready to offer your clients instant access to a reliable technical support resource with years of experience delivering phone support and remote access repair service for small and medium-size business networks. Progent's concentration is on giving the Call Center a respected recognition as a major contributor to company performance, and Progent's charter is to fix rather than simply report problems. To find out additional information concerning Progent's Help Desk support, see Progent's Help Desk Services.

Progent's Online Service Technologies
Progent's powerful customer support reporting software stores comprehensive records of all support delivered to Progent's customers. Each active Progent team engineer has access to the details of services rendered to every customer by any team engineer. This database of trouble tickets and fixes is structured as a conveniently searchable internal database that enables Progent's online support engineers to communicate their knowledge with the whole team to ensure that the efficiency of Progent's support services improves over time. Progent's certifications with key industry leaders such as Cisco and Microsoft permit access to other vast support databases and to vendors' internal engineering staff that allow Progent's online service experts to arrive at the best solutions quickly.

Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Support Expert Immediately
To see how to get in touch with a UNIX/Linux consultant or a Cisco certified CCIE for urgent online consulting help in Georgia, phone 1-800-993-9400 or visit Expert Online Network Support.

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