For office networks located within the state of Georgia, Progent's Microsoft authorized consultants can deliver phone help and troubleshooting to repair your computer network problems fast and cost effectively. Progent has developed enterprise-class expertise, advanced software tools, and support knowledge bases to diagnose and fix IT problems without the expense and time delays normally associated with on-site technical service dispatches.

If your Georgia business is located beyond the larger urban areas such as Atlanta, Augusta, Columbus, Savannah, or Athens, your local computer network support options may be limited in technical capability, or unavailable during urgent situations. This can result in a network that is unusable or causing wasted time due to technical problems continuing for too long. Progent’s group of network engineers average more than twelve years of real-world computer industry experience, in the trenches of computer network support, performing a wide variety of technical tasks for a extensive range of clients. This means you get not just the technical skills needed for the task, but a consultant with proven methods for applying that expertise to assist with affordable network solutions.

Strategically Headquartered in California's Silicon Valley
Progent is based in California's Silicon Valley, a region recognized worldwide for creativity, technology leadership, and world-class computer experts. Cisco is headquartered in San Jose and Microsoft’s Silicon Valley campus is Microsoft’s largest outside their Washington headquarters. Other leading technology companies based in the San Jose / San Francisco region include Google, Apple Computer, Intel, Yahoo, Symantec, Sun Microsystems, Juniper, and Oracle. This region is also the site of several of the highest ranked universities in the United States. Progent has put together a first-class collection of Microsoft qualified consultants and Cisco certified CCIE network specialists from this sizable resource to make up the nucleus of Progent’s worldwide team of network specialists.

Microsoft SQL Server 2012 Expertise
Progent can provide the expertise of certified SQL Server 2012 consultants as well as seasoned software programmers, DBAs, project managers, Cisco-certified network architects, business continuity planning specialists, and certified data security consultants to help your business to manage your SQL Server 2012 environment and configure an efficient and secure network infrastructure that helps you maximize the strategic benefit of SQL Server 2012. Progent can also assist your company to upgrade to SQL Server 2016 or move to SQL Server 2014 from SQL Server 2012.

Planning and Migration Support services for SharePoint 2013
Progent has been providing SharePoint consulting services since the first SharePoint product was released over a a dozen years, and Progent has the breadth and depth of technical knowledge to assist businesses of all sizes to plan and carry out a SharePoint Server 2013 deployment and develop SharePoint 2013 applications that add significant business benefit to your IT investment. Progent's Microsoft-certified consultants can help you to evaluate the business advantages of migrating to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from a different collaboration environment; determine whether an on-premises, Cloud-based or hybrid configuration is most sensible for your busi9ness; and select the right version of SharePoint 2013 for your purposes. Progent can provide comprehensive project management outsourcing or can assist in specific tasks related to your SharePoint 2013 deployment.

Progent is a Gold Certified Partner with Microsoft
Progent has been authorized by Microsoft as a Gold Certified Partner, an honor awarded exclusively to the top tier of companies that operate closely with Microsoft, have demonstrated advanced technical expertise, and have confirmed customer references. Microsoft Gold Certified Partners are required to maintain large staffs of Information Technology professionals who have undertaken comprehensive proficiency testing. Microsoft Gold Partners are provided access to exclusive support and training programs from Microsoft and early access to new software for training and piloting purposes.

Oracle Administration Support and Application Programming
Progent can provide the services of an Oracle certified expert for Oracle database administration expertise or an Oracle application developer for building database business applications. Progent's Oracle DBAs can help your business to streamline critical Oracle database management tasks such as performance tuning, backup and restore processes, and information protection. Progent's Oracle software programmers can help you to design, tune, enhance, or migrate Oracle-based applications using PL/SQL. Progent has experience with SQL Developer, SQL *Plus, and JDeveloper and can also help you to tune current SQL code by utilizing Oracle's SQL Tuning Advisor and SQL Access Advisor.

Simple Engagement and Billing Structure
Progent makes it simple to be a customer. Progent requires no complicated contracts, no minimum commitments, no retainer fees, and no minimum support time for services provided during regular working hours. All service time is fully documented and invoiced to the actual minutes used. By-the-minute billing eliminates scenarios in which clients pay big bucks for quick fixes. Your company is billed only for the support you receive.

Progent's Online Consulting, Development and Training Support for Office Excel and Office 365 Excel
Progent's certified Excel and Office 365 Excel consultants can provide a broad variety of online support services to help your organization to design, program, test, deploy, administer, and troubleshoot applications powered by any release of Excel, including Excel Online and Microsoft Office 365 Excel. Progent can assist your business to move your existing Excel applications to the newest versions of Excel, support Excel on iOS and Android smart phones and tablets, and resolve compatibility issues between different versions of Excel. Progent offers as-needed support to clients looking for a quick fix to a stubborn issue related to Office Excel and Progent can also provide full project management services for upgrading or developing line-of-business applications built on Excel. Progent's affordable webinar training classes for Excel can be customized to address the special requirements of individual users or groups.

Convenient Payment via Credit Card
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's convenient payment options for emergency technical support include VISA, MasterCard, American Express, and Discover. Monthly invoicing and Net 15 payment terms are available for regular accounts.

ProSight LAN Watch Server and Desktop Remote Monitoring Service
ProSight LAN Watch is Progent’s server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management techniques to keep your IT system operating efficiently by tracking the state of critical assets that power your business network. When ProSight LAN Watch detects a problem, an alert is sent immediately to your designated IT management personnel and your assigned Progent consultant so any looming problems can be resolved before they have a chance to impact productivity. Learn about Progent's complete ProSight line of low-cost network management outsourcing services for small businesses.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco CCIE-certified SIP trunk consultants and CUBE configuration experts can help you to design, integrate, manage, troubleshoot and upgrade Cisco's SIP infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks. Progent can provide affordable remote or onsite support to help businesses to migrate smoothly to an advanced communications environment that offers accelerated ROI. Progent's Gold-certified Microsoft unified communications consultants can assist you to configure interfaces between Cisco's CUBE Session Border Controller and Microsoft's rich media applications like Skype for Business Server or Lync Server for connectivity to a SIP PSTN trunk.

Affordable Network Support Solutions
Many small organizations utilize poor metrics when shopping for a computer network consultant. Cost per hour is usually not a good measure for value. A consultant with inadequate technical background can take several times longer to perform the identical task than an experienced Information Technology professional. For example, charging 30% less per hour, but taking three times as long for the same task is not a deal. Even worse, a poorly architected or configured IT infrastructure that is unreliable and difficult to manage or expand can cost a small business many times more than its setup price due to lost productivity. Progent's customer testimonials from satisfied businesses throughout the United States confirm the efficiency of Progent's support model and the technical capability of Progent's staff of IT professionals.

MS Dynamics GP Programming and Support
Progent can provide a Microsoft Dynamics GP technical expert to assist your company to maintain and enhance your MS Dynamics GP-based business information solution. Progent can also help you to plan and implement a smooth Great Plains migration from a legacy accounting package so that you retain your data, improve your protection, improve your reporting and management analytics, leverage Microsoft Office support, and eliminate network impacts by planning and completing an intelligent upgrade strategy.

Cisco Unified Messaging and Collaboration Consulting Services
Progent offers remote or on-premises access to a certified CCIE engineer to assist your business to design, install, manage and repair unified communications environments based on Cisco Unified Communication products in a local, cloud-centric, or hybrid cloud environment. Progent's Cisco-certified Unified Communications consultants have extensive experience assisting organizations of all sizes to build collaboration solutions by delivering services that include Cisco Unified Communications Manager (CUCM) and Cisco CallManager planning and deployment, Voice over IP and video phones setup, and wireless IP phone solutions. Progent can assist you with Cisco's entire library of UC applications like Cisco Jabber, WebEx, Unity Express, Unified Contact Center Express (CCX), and Unified Mobility.

Talk to a Progent Network Consultant
To see how you can get in touch with a Progent network support expert for remote or on-premises assistance in , phone 1-800-993-9400 or go to Remote Network Support.

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