For small business computer networks located anywhere in the state of Georgia, Progent's Microsoft and Cisco certified technical experts can provide phone support and troubleshooting to solve your computer network troubles fast and affordably. Progent has acquired enterprise-grade expertise, advanced software tools, and support databases to identify and fix IT problems while avoiding the high cost and delays associated with in-person service dispatches.

If your Georgia organization is located beyond the larger urban areas such as Atlanta, Augusta, Columbus, Savannah, or Athens, your local network support choices may be limited in technical expertise, or unavailable during an emergency. This can result in a network that is unstable or causing efficiency loss due to technical issues going unresolved for too long. Progentís team of expert network professionals average more than ten years of real-world industry experience, in the trenches of IT support, performing a extensive range of technical tasks for a varied range of customers. This means you get not only the technical competency needed for the job, but an expert with proven methods for applying those skills to provide efficient network solutions.

Progent's Integration and Development Support for SQL Server 2016
Microsoft SQL Server 2016 introduces significant enhancements in performance, scale, security, availability, mobile computing integration, plus built-in business intelligence. New features include PolyBase for handling SQL and NoSQ databases in one appliance for big data applications, Hadoop integration, Always Encrypted mode, Mobile Reports, and seamless control over on-premises and cloud-resident operations and services. Progent's Microsoft certified SQL Server 2016 consulting experts offer online and on-premises expertise to help organizations of any size to design, deploy, administer or debug any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all core Microsoft technologies such as Windows Server, Exchange Server 2016, SharePoint, Microsoft Dynamics GP, Lync or Skype for Business, and SCOM.

Best Practices Applied by Expert Engineers
Many organizations situated away from areas with ample network engineers resort to less qualified or inexperienced local resources for critical computer network support. This can produce a network that is unstable or inefficient. Progentís team of Microsoft and Cisco qualified engineers average more than ten years of hands-on industry experience, in the trenches of IT support, providing an extensive array of technical services for a diverse mix of clients. Consequently, with Progent you receive not only high-level technical skills, but a consultant who understands computer industry leading practices in applying those skills to resolve actual business system issues efficiently and in a consistent fashion.

Cisco Unified CM and Unified Communications Manager Express Consulting
Cisco Unified Communications Manager (CUCM), formerly known as CallManager, functions as the core of Cisco's collaboration platform. Cisco Unified CM and Cisco Unified Communications Manager Express offer an advanced IP-PBX solution by integrating tightly with unified messaging apps such as Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact solution. Progent's Cisco-certified CUCM consultants can help with any facet of Unified Communications Manager setup and debugging in areas that include integrating Cisco VoIP phones and video phones, designing dial plans, integrating SIP trunks and CUBE session border controllers, installing ISR routers with CUBE support, designing UCS server clustering systems for high availability, and integration with Exchange Server.

Assistance with Choosing an Internet Service Provider and a Connection Package
Progent can provide the cost-effective support of online Internet connectivity experts to help your company to evaluate or update your Internet services so your Internet access solution aligns with your business requirements. Support services provided by Progent's engineers include evaluation of your existing bandwidth use, vendor and service plan analysis and selection, network provisioning, and managing a smooth move to a different carrier and/or service arrangement. Provisioning can include enhancing existing routers and switches and configuring additional ones, setting up firewalls, and upgrading fault-tolerant BGP architectures. Progent's ISP, telecommunication carrier and collocation vendor relationships includes AT&T, Cable & Wireless, Cogent Communications, Covad, EarthLink, Global Crossing, Level 3 Communications, Qwest Communications, Savvis, Sprint, TW Telecom, Verio, and XO Communications.

Online Consulting for Microsoft Windows Server 2008 R2
Windows Server 2008 R2 is a major advance in making IT systems more secure and fault tolerant, easier to virtualize and administer, faster, and able to offer a better platform for web publishing. Progent's Microsoft-certified Windows 2008 professionals can deliver advanced, cost-effective online consulting to help your business get the most from the improvements incorporated into Microsoft Windows Server 2008 R2 by delivering Microsoft-certified consulting, tech support, training, administration, monitoring, and security services.

BI Reporting Consulting and Development
Progentís business information reporting experts offer remote and on premises consulting to assist your organization with any phase of business intelligence (BI) reporting from debugging or modernizing reports to designing and implementing an advanced business intelligence environment. Progent's BI consultants can help your company to support your existing reporting environment, help you to upgrade databases and applications from a discontinued reporting platform to a current one, and deliver as-needed online mentoring tailored to your individual requirements. Progentís management reporting and analytics consultants offer expertise in all popular BI reporting and visualization tools including Microsoft's SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI add-ins including Power Pivot and Power View, and Report Builder.

SQL Server Application Development
Progent's certified SQL Server application programmers can assist with the entire lifecycle of creating and managing SQL Server-powered database applications. Progent adheres to leading practices using Microsoft's MSF Framework to develop extensible, manageable custom software applications and to finish software projects on schedule and within your budget. Software development support available from Progent for SQL Server applications includes requirements analysis, logical and physical modeling, normalization, data migration, T-SQL programming, software configuration, capacity planning, performance optimization, backup and restoration, clustering and virtualization, synchronization, security, and disaster recovery/business continuity planning.

Certified Expertise for Information Assurance and SIEM Solutions
Global Information Assurance Certification was established in 1999 to validate the knowledge of IT security professionals. GIAC certifications are acknowledged by companies and government organizations throughout the world including and the United States NSA. Progent's GIAC-certified information assurance specialists can provide support for any of the security disciplines addressed within the GIAC certification including evaluating network security mechanisms, event management and response, traffic analysis, web application security and security information and event management (SIEM) solutions for compliance with regulatory requirements for promptly reporting incidents.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco CCIE-certified SIP trunk consultants and Cisco CUBE integration consultants can assist your business to design, deploy, manage, troubleshoot and upgrade Cisco's SIP infrastructure solutions and Cisco's CUBE-based IP PSTN trunks. Progent can provide cost-effective online or onsite support to help companies to move efficiently to a modern unified communications ecosystem that delivers fast return on investment. Progent's Gold-certified Microsoft collaboration consultants can help you to set up connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video applications such as Skype for Business Server and Lync Server for connectivity to a SIP-based IP PSTN trunk.

System Center Data Protection Manager Support
Progent's certified Microsoft Data Protection Manager support professionals can assist your company to create a practical workplace recovery strategy, design an affordable non-stop IT architecture, install a Data Protection Manager-based recovery system, comprehensively test your SCDPM system, train your administrative personnel or local consultants how to manage Microsoft Data Protection Manager, or handle extensive information technology support outsourcing including off-site housing of System Center Data Protection Manager servers in Progent's world-class data center.

Progent's Consulting Support for Microsoft SQL Server 2014
Microsoft SQL Server 2014 incorporates significant enhancements in critical areas including performance, uptime, security, and cloud readiness. SQL Server 2014 is the first version of SQL Server that includes in-memory technology that operates transparently with all workloads including Online Transaction Processing, data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective online and on-premises services including planning, deployment, administration, remediation, and application development expertise to enable organizations of any size to realize maximum business value from their SQL Server 2014 deployment. If your organization is currently running Microsoft SQL Server 2014, Progent can assist you to perform an efficient upgrade to Microsoft SQL Server 2016.

Web Development
If you need to spruce up your company Web site, develop internal Webs for functions like human resources or employee training, build a standout Web presence for a new venture, or create world-class, database-driven web applications, Progent can provide skilled and experienced web architects and developers. Progent's consultants can also help you to support your web solutions by building and maintaining a protected, robust server and communications environment that includes remote and mobile connectivity. Services available through Progent's Experts Team include web design, web project management, .ASP and .NET programming, graphics design, and one-on-one classes for leading web site authoring tools. For database-intensive web sites, Progent can provide the help of certified Microsoft SQL Server developers, Oracle developers and database administrators, and MySQL experts.

Microsoft Dynamics GP (Great Plains) Support
Progent can provide a MS Dynamics GP support professional to help you to maintain and improve your MS Dynamics GP-based management information solution. Progent can also help you to plan and deploy a smooth Great Plains migration from a legacy system so that you retain your historical data, enhance your protection, extend your reporting and analytics, leverage Microsoft Office compatibility, and minimize business disruption by designing and adhering to an efficient upgrade plan.

Contact a Progent Computer Support Expert
To see how you can contact a Progent network support expert for online or onsite help in , phone 1-800-993-9400 or go to Online Computer Help.














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