For business computer networks located within the state of Georgia, Progent's Microsoft certified technicians can provide phone help and remote troubleshooting to fix your network issues quickly and cost effectively. Progent has acquired enterprise-class expertise, software tools, and support databases to identify and fix computer network problems while avoiding the high cost and time delays associated with in-person technical service calls.

If your Georgia small business is located beyond the larger metropolitan areas such as Atlanta, Augusta, Columbus, Savannah, or Athens, your nearby computer network support choices may be limited in expertise, or not available during a crisis. This results in a computer network that is unstable or causing efficiency loss due to technical issues continuing for too long. Progent’s team of seasoned network consultants average more than 10 years of real-world computer industry experience, in the trenches of network systems support, performing a wide variety of technical tasks for a extensive range of clients. This means you get not just the technical expertise needed for the job, but a professional with field proven methods for applying those skills to provide affordable network solutions.

Citrix Virtual Desktop Support Services
Desktop and application virtualization platforms offered by Citrix permit quick provisioning of new desktops, rapid deployment of current applications, streamlined image management, quick recovery from client hardware breakdown or theft, reduced initial cost and extended useful life for client PCs, predictable performance, tight control of security standards, and the ability to keep sensitive corporate or government information from leaving the data center. Progent's Citrix XenDesktop engineers and XenApp specialists can assist you to assess, pilot, deploy, manage, and troubleshoot Citrix virtual desktop products and can help you with additional virtualization solutions from Citrix by offering Citrix XenServer expertise and Citrix Essentials for Hyper-V support.

Broad Experience with Microsoft's Leading Server Solutions
Progent offers broad experience with Microsoft’s popular server platforms and applications. Progent offers Windows Server 2012 R2 consulting and support, Windows Server 2008 R2 help, Windows Server 2003 professional help, Windows 2K expertise, Microsoft Exchange 2016 Server migration, Microsoft Exchange 2013 integration, Exchange Server 2010 management, Exchange 2007 consulting services, Microsoft SQL Server 2016 integration, and SQL Server 2012 and 2014 consulting and technical support.

Microsoft SQL Server 2012 Consulting Services
Progent can provide the support of Microsoft-certified SQL Server 2012 engineers and experienced software developers, DBAs, project managers, network infrastructure architects, disaster recovery/business continuity specialists, and certified security consultants to assist your business to manage your Microsoft SQL Server 2012 solution and configure a cost-effective and safe network infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012. Progent can also help your organization to migrate to Microsoft SQL Server 2016 or move to SQL Server 2014 from SQL Server 2012.

Progent's Test and Design Lab at the Herakles/QTS Internet Data Center
The Progent Test and Training Lab located at the Herakles Colocation Center in Sacramento, California has a collection of advanced servers and network infrastructure that can be utilized online or on site to accommodate piloting, evaluations, capacity testing, repair, business continuity simulation, education, and additional reasons to help Progent's clients successfully carry out large-scale projects.

PC Desktop Support Services
Progent's desktop support engineers can help your company to install PCs, notebooks, or wireless computers individually or assist you to plan and carry out a mass move to a new edition of an operating system or an updated release of a key end-user application. Progent's certified desktop specialists can configure programs from the Office family of productivity software or Microsoft Dynamics financial and CRM products on your client PCs so they interact productively with other Microsoft programs, products from third-party publishers, business servers, and key services network-wide. As an example, Progent can set up Outlook email client on a workstation or laptop to match both the work pattern of your employee and the security policies of your company. Progent can in addition provide remote and on-site technical support for desktops.

World-class Cisco Support from Experienced CCIE-certified Consultants
Progent’s exclusive group of Cisco Certified Internetwork Expert (CCIE) consultants have earned an accreditation restricted to the most accomplished specialists for designing, programming, implementing, and debugging a diverse array of Cisco network and interconnectivity products. There are only 7,000 CCIE’s around the world, and attaining this distinction involves comprehensive verification of networking skills via written exams and hands-on lab demonstrations to make sure that CCIE’s know how to apply knowledge to practical problems. CCIE’s have a base knowledge of core networking technologies and protocols that enable rapidly creating multi-vendor solutions.

Live Online Training for Popular Desktop Applications
Progent offers live online classes for popular desktop applications and operating systems including Excel, Word, Access, Visio, Adobe Acrobat Writer, Photoshop CS, Crystal Reports, and Windows 10 and 8. Live online education provides all the benefits of traditional classroom sessions, including immediate communication between students and trainers, but avoids the costs of transportation and the challenge of attempting to synchronize the schedules of many students.

Best Practices Applied by Expert Engineers
Many organizations located away from cities with ample expert engineers resort to poorly trained or inexperienced local consultants for vital IT support services. This can result in a network that is unstable or inefficient. Progent’s team of Microsoft and Cisco certified consultants average over a decade of real-world industry experience, in the trenches of IT support, providing a wide range of technical tasks for a diverse selection of clients. Consequently, with Progent you receive not only expert technical skills, but an engineer who understands computer industry leading practices in using those skills to solve real-world information system problems successfully and in a consistent fashion.

CRISC-certified Risk Management Specialists
The CRISC program was initiated by ISACA in 2010 to validate an IT professional's skills to plan, deploy, and support information system control mechanisms to mitigate IT risk. Progent offers the expertise of a CRISC-certified consultant to help you to create and carry out a workplace continuity plan based on leading practices identified by CRISC and geared to match your organization's risk appetite, business goals, and budgetary guidelines.

Progent's Consulting Services for Microsoft SQL Server 2014
Microsoft SQL Server 2014 incorporates significant enhancements in key areas including performance, uptime, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory technology that operates seamlessly with all workloads including Online Transaction Processing (OLTP), data warehousing (DWH), and data analytics. Progent's Microsoft Gold-certified SQL Server 2014 consultants can deliver efficient online and on-premises services such as planning, configuration, administration, troubleshooting, and software development services to enable businesses of all sizes to realize fast return from their SQL Server 2014 deployment. In case you are currently using SQL Server 2014, Progent can help you to carry out a smooth transition to SQL Server 2016.

Progent's Cloud Integration Services for Microsoft Windows 2012 R2 Server Essentials
Windows Server 2012 R2 Essentials is a value-priced, versatile operating system that allows small businesses to transition from the traditional physical in-house datacenter to the new hybrid computing paradigm that includes local and virtualized cloud-based software and infrastructure. Progent's certified Windows Server 2012 R2 Essentials consulting experts can provide cost-effective online consulting and troubleshooting services for Windows Server 2012 R2 Essentials. Progent can help you to assess the potential productivity and cost advantages of moving to WS 2012 R2 and implementing a hybrid on-premises/cloud model for your network ecosystem. Progent offers comprehensive project management support to help you design and carry out an efficient migration to Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Online platforms and services. (Learn about Progent's Office 365 integration with on-premises installations of Exchange and Microsoft Azure planning and integration consulting services.) Progent also offers ongoing consulting help, troubleshooting, and training.

Wireless VoIP Phone Integration
Integration of Cisco's wireless VoIP phones typically requires that IT teams configure and fine tune many components of your wireless infrastructure such as wireless access points, routers, Cisco wireless LAN controllers, and call management software. Progent's wireless IP phone configuration consultants can provide online and on-premises support to help you create and manage a Cisco wireless VoIP phone solution by providing integration services that can range from debugging the configuration of a wireless IP phone or AP to providing comprehensive project management outsourcing or co-sourcing for modernizing the wireless architecture of an entire campus.

Talk to a Progent Network Consultant
To find out how to contact a Progent network support expert for remote or onsite assistance in , phone 1-800-993-9400 or go to Remote Computer Support.

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