For office computer networks located in the state of Georgia, Progent's Microsoft and Cisco qualified technicians can provide remote phone assistance and remote troubleshooting to repair your network systems problems quickly and affordably. Progent has developed enterprise-level expertise, sophisticated utilities, and support knowledge bases to identify and fix IT problems without the expense and time delays normally associated with on-site technical service calls.

If your Georgia organization is located outside of the larger urban areas such as Atlanta, Augusta, Columbus, Savannah, or Athens, your local network support choices may be limited in technical capability, or unavailable during a crisis. This can result in a network environment that is unstable or causing productivity loss due to technical problems continuing for too long. Progent’s staff of seasoned network consultants average more than ten years of real-world industry experience, in the trenches of IT support, performing a large variety of technical projects for a extensive range of clients. This means you obtain not only the technical competency needed for the job, but a consultant with field proven methods for applying those skills to deliver affordable network solutions.

World-class Cisco Support from Experienced CCIE-certified Consultants
Progent’s exclusive group of Cisco Certified Internetwork Expert (CCIE) consultants have been awarded a designation restricted to the most accomplished specialists for planning, configuring, installing, and troubleshooting a wide array of Cisco network and connectivity solutions. There are only about seven thousand certified CCIEs around the world, and attaining this distinction involves comprehensive verification of competency via written exams and hands-on demonstrations to ensure that CCIE’s know how to apply knowledge to practical problems. CCIE’s have a foundational knowledge of core networking concepts and protocols that allow for quickly crafting multi-vendor solutions.

Desktop Consulting and Support Services
Progent's desktop support engineers can assist your company to install PCs, laptops, or handheld computers as needed or assist your business to design and implement a company-wide migration to a current version of an operating system or a new release of a key end-user program. Progent's certified PC specialists can install titles from Microsoft's Office line of end-user software or Microsoft Dynamics financial and CRM programs on your workstations so they integrate efficiently with other Microsoft applications, software from popular publishers, business servers, and key services throughout your network. For example, Progent can configure Outlook email client on a workstation or notebook to match both the work pattern of the user and the protection policies of your company. Progent can in addition offer remote and on-site troubleshooting support for workstations.

Broad Expertise in Microsoft's Leading Server Environments
Progent provides broad expertise in Microsoft’s popular server platforms and applications. Progent can provide Windows Server 2012 R2 configuration, Windows Server 2008 R2 engineering services, Windows Server 2003 design services, Windows 2K support, MS Exchange Server 2016 migration, Exchange Server 2013 consulting, Exchange Server 2010 troubleshooting, Exchange 2007 consulting and troubleshooting services, SQL Server 2016 integration, and Microsoft SQL Server 2012 and 2014 assistance.

Common Examples of Remote Consulting Services Offered by Progent for Cisco Routers
Among the typical remote Cisco router consulting services available from Progent are configuring hostname, IP addressing, routing maps, T1, and user accounts; setting up iBGP, aggregate routing, static to EIGRP redistribution, and ECN gateways; reviewing BGP peering arrangements, routing tables, and BGP peering arrangements; installing current IOS image; validating failover; resolving VPN tunnel and routing problems; creating a network diagram and documenting configuration; plus policy and business recovery planning.

Migration Help for SharePoint 2013
Progent has been providing SharePoint consulting services since the initial product was released over a decade ago, and Progent has the breadth and depth of technical knowledge to help businesses of any size to design and implement a SharePoint Server 2013 installation and create SharePoint Server 2013 applications that bring significant business benefit to your information network. Progent's Microsoft-certified consulting team can help your company to evaluate the business advantages of upgrading to SharePoint 2013 or SharePoint Online from older releases of SharePoint or from another collaboration environment; decide if an on-premises, Cloud-based or hybrid configuration is most sensible for your organization; and pick the right edition of SharePoint 2013 for your purposes. Progent offers comprehensive project management services or can help in individual jobs related to your SharePoint 2013 migration.

Assistance with Selecting an Internet Service Provider and a Service Package
Progent can provide the affordable services of online Internet connectivity experts to help your company to assess or update your ISP services so your Internet access solution aligns with your business needs. Support services provided by Progent's engineers include assessment of your existing bandwidth utilization, vendor and service plan comparison and ordering, network provisioning, and managing a smooth switchover to a new carrier and/or service arrangement. Provisioning can include enhancing current routers and configuring new ones, setting up firewalls, and designing fault-tolerant BGP architectures. Progent's ISP, telecommunication carrier and collocation vendor relationships includes AT&T, Cable & Wireless, Cogent Communications, Covad, EarthLink, Global Crossing, Level 3 Communications, Qwest Communications, Savvis, Sprint, TW Telecom, Verio, and XO Communications.

Full Portfolio of Security Help
Progent's , CISSP, CISM, and ISSAP certified security engineers can assist you to perform comprehensive security audits, restore operations rapidly from virus attacks, set up firewalls, set up secure techniques for remote and mobile access, deploy spam and virus filtering and email encryption, and develop a corporate-wide security plan based on round-the-clock automated monitoring.

MySQL Software Programming and Database Administration Consulting
Progent's certified MySQL RDBMS consultants offer a range of budget-friendly services to assist organizations of any size to enhance the strategic value of their MySQL environment. Support services available from Progent for MySQL environments include DBA services, software development, and database migration help.

Private Cloud Hosting Services
Progent's Private Cloud Hosting support offers advanced virtualization platforms, a world-class datacenter facility, plus the support expertise of Progent's Microsoft Gold qualified consulting team to give small businesses a complete IT outsourcing solution that enhances network availability and protection, eliminates administrative hassle, and cuts costs. With Progent's Private Cloud Hosting model, the client retains ownership of the data, the OS platforms, and the software applications. Since the system is virtualized, it can be moved instantly to a different physical environment without lengthy and risky reconfiguration. With Private Cloud hosting, your business is not held captive to a specific hosting service.

Web Site Development
If you want to revamp your corporate Web site, develop internal web sites for applications like human resources or employee education, establish a standout Web presence for a new business, or build world-class, database-driven web applications, Progent can provide talented and seasoned web architects and programmers. Progent's experts can also assist your company to host your web solutions by building and managing a protected, dependable server and communications environment featuring offsite and mobile access. Services available through Progent's Experts Team include web Site design, web project management, Microsoft .ASP and .NET programming, graphics design, and one-on-one classes for leading web site development tools. For data-intensive web applications, Progent offers the services of SQL Server developers, Oracle programmers and DBAs, and MySQL consultants.

Microsoft Access Software Programming
Progent's Microsoft Office Access consulting experts offer cost-effective online consulting services for all releases of Microsoft Access including Access desktop and Access Web App and offers expert help for application development, database migration, performance optimization, BI reporting, and maintenance. Progent also can provide custom online training for Access programming and database administration.

Progent's Consulting Services for Windows Server Essentials
Microsoft Windows Server Essentials is an affordable, entry-level OS that allows small organizations to make the move from the older stand-alone on-premises datacenter to the modern hybrid computing model that includes on-premises and virtualized cloud-hosted software and infrastructure. Progent's certified Windows Server Essentials consulting experts can provide budget-friendly online consulting and technical support for Windows Server Essentials. Progent can help you to evaluate the possible business benefits of migrating to WS 2012 R2 and adopting a hybrid on-premises/cloud model for your network ecosystem. Progent offers full-service project management support to help you plan and carry out a smooth migration to Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Cloud applications and services. (Find out about Progent's Office 365 integration with on-premises Exchange and Azure integration consulting services.) Progent also offers ongoing consulting help, technical support, and training.

Advanced Server Monitoring with Microsoft System Center Operations Manager
Progent provides an assortment of network support packages based on Microsoft System Center Operations Manager. Progent's automated, 24x7 server monitoring makes your computer network support proactive rather than reactive. By identifying emerging issues before they cause network downtime, Progent's automated server monitoring can keep your network safe from untimely and expensive service outages.

Voice over IP and Unified Communications Design and Support Services
Progent offers online or on-premises access to a Cisco Certified Internetwork Expert (CCIE) consultant to assist your business to design, implement, administer and repair converged communications networks built on Cisco Unified Communication technology in a local, cloud-based, or hybrid cloud environment. Progent's Cisco Unified Communications engineers have in-depth backgrounds assisting companies of all sizes to build advanced collaboration ecosystems by delivering expert services such as Cisco Unified Communications Manager (Unified CM) and CallManager planning and deployment, Voice over IP and video phones and soft phones setup, and wireless IP phone deployment. Progent's consultants can assist you with Cisco's extensive library of UC applications like Jabber, WebEx Meeting Center, Unity Express, Unified Contact Center Express (CCX), and Unified Mobility. Progent also supports Cisco's video conferencing technologies and collaboration gateways.

Talk to a Progent Computer Consultant
To find out how you can access a Progent network consultant for online or onsite expertise in , call 1-800-993-9400 or go to Online Network Support.

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