For office computer networks located anywhere in the state of Hawaii, Progent's Microsoft authorized professionals can provide remote phone assistance and troubleshooting to resolve your network systems problems fast and cost effectively. Progent has developed top-notch expertise, sophisticated tools, and support databases to troubleshoot and resolve network problems while avoiding the expense and time delays associated with in-person technical service visits.

If your Hawaii company is situated outside of the larger metropolitan areas such as Honolulu, your nearby network systems support options may be limited in technical expertise, or unavailable during a crisis. This results in a office network that is unpredictable or causing efficiency loss due to technical issues persisting for too long. Progentís team of seasoned network professionals average more than 10 years of real-world IT industry experience, in the trenches of computer network support, performing a large range of technical projects for a broad range of customers. This means you get not just the technical know how needed for the task, but an expert with proven methods for applying those skills to deliver efficient network solutions.

ProSight DPS Managed Backup and Recovery
ProSight Data Protection Services cloud backup and disaster recovery offers small and medium-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery. Available at a low monthly rate, ProSight DPS automates and monitors your backup processes and allows rapid recovery of critical files, applications and virtual machines that have become lost or corrupted due to hardware failures, software bugs, disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's cloud backup consultants can provide advanced support to configure ProSight Data Protection Services to be compliant with regulatory standards such as HIPPA, FIRPA, PCI and Safe Harbor and, when needed, can assist you to recover your critical data. Read more about the entire ProSight line of low-cost managed services for small organizations.

Wi-Fi Site Survey
Progentís Wireless Site Survey makes it easy to design and install an 802.11a,b,g,n or 802.11ac (Wi-Fi) wireless LAN adapted to your facilities, offering you a WLAN that has the reception, performance, capacity, QoS, security, and roaming capability your company needs. Progent's Wireless Site Survey services are available either as an affordable remote service or as a more comprehensive on-premises service. Progentís on-premises wireless survey includes physical inspection, RF and data protection audits of your existing wireless network, evaluation of your site's floor plans, measuring for radio frequency contention, RF propagation modeling, selection of the best placement for client-specified Wireless Access Points (WAPs) including Cisco Aironet access points, Meraki access points and Apple AirPort devices, and a comprehensive report defining the new WLAN.

Broad and Deep Experience with Business Networks
Progentís team of more than 80 networking experts means clients can take advantage of the leverage of more than a thousand years of combined experience and collective knowledge to repair the most troublesome IT problems. Progentís certified information technology consultants possess the know-how to come up with solutions fast and deliver them affordably.

Consulting Expertise for Microsoft System Center 2016 Virtual Machine Manager
System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of network management products and is intended to offer a unified mechanism for deploying and managing virtualized datacenters across hybrid networks that can incorporate on-premises and hosted datacenters and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consultants can help organizations of all sizes with any aspect of building, deploying, and maintaining a SCVMM 2016 ecosystem. Progent can assess your virtualization architecture, help you migrate efficiently from older releases of VMM, design workflows for building and installing VMs and VM hosts, implement fault-tolerant compute and storage clusters, connect your private cloud infrastructure with public clouds, configure virtual switches, develop and debug PowerShell scripts, and help you evaluate the strategic business benefits of new capabilities like Storage Replica and Shielded VMs. Progent's virtualization professionals can provide world-class Windows Hyper-V consulting and VMware vSphere expertise.

Microsoft Windows 8.1 Migration and Integration
Progent's Microsoft-certified Windows 8.1 experts can provide a variety of IT outsourcing and co-sourcing services to help organizations of all sizes to deploy, administer, and support IT systems that incorporate workstations, notebooks, tablets, or Windows phones powered by Microsoft Windows 8.1. For enterprise customers, Progent's senior project management consultants can help set up test labs to evaluate Microsoft Windows 8.1 and plan and manage Windows 8.1 deployment plans based on leading practices. Progent's consultants can also provide Windows 10 migration help.

Planning Support services for SharePoint Server 2013
Progent has been providing SharePoint support since the initial SharePoint product was released over a a dozen years, and Progent has the breadth and depth of IT know-how to help organizations of all sizes to design and implement a SharePoint Server 2013 deployment and develop SharePoint Server 2013 applications that bring substantial business value to your information network. Progent's Microsoft Gold-certified consultants can help your company to evaluate the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from earlier versions of SharePoint or from a different collaboration solution; determine whether an in-house, online or hybrid configuration is most sensible for your busi9ness; and select the most appropriate edition of SharePoint 2013 for your applications. Progent offers comprehensive project management outsourcing or can help in individual jobs related to your SharePoint 2013 deployment.

Citrix Certified XenServer Consulting Support
Progent's Citrix certified XenServer virtualization consultants can assist you to understand the strategic advantages of XenServer as well as additional Citrix platforms, and can help you to plan, test, execute, troubleshoot, and support a Citrix XenServer solution. Progent can in addition assess your current XenServer deployment and help you to optimize resource utilization, responsiveness, security and compliance, availability, and disaster recovery.

Progent's Online Consulting and Training Services for Microsoft Office Word and Office 365 Word
Progent's certified Office Word and Office 365 Word experts can provide a wide selection of economical online support services to help you to manage and troubleshoot your legacy Microsoft Word environment or help you to move to a newer release of Microsoft Office Word. Support offered by Progent's Word experts include VBA software development, identifying and resolving compatibility problems between various releases of Office Word, integrating Office Word with different Microsoft Office apps like Office Excel and Outlook or with 3rd-party platforms and plug-ins,infrastructure optimization for dependable. reliable cloud access, security and compliance consulting, and smart phone synchronization, and online Microsoft Office Word training sessions customized for individuals or groups.

Complete Documentation of Services Delivered
Progent produces full and meaningful documentation of all service work to make sure clients do not feel ďcaptiveĒ to their support organization. Progent sends email accounts of services shortly after finishing each service task, and also provides a printed copy along with monthly billings. Complete network service reporting makes it less disruptive for customers to transfer to a new support provider or take on increased support responsibilities internally. Good service reporting also give IT managers the information needed to evaluate maintenance services and produce better informed IT budgets.

Planning Deployments of Cisco's Managed Switches
Progent's Cisco-certified CCIE network technology engineers can provide world-class online and onsite consulting and technical support for Cisco's Catalyst, Nexus and Meraki series of managed switches for environments that run the gamut from small or midsize companies and campus LANs to enterprise data centers and service providers. Progent can help you to deploy Cisco's quickly evolving switching solutions to achieve the throughput, scale, resilience, virtualization support, data protection and ease of management demanded by your organization. For information about Progent's consulting and support for Cisco's extensive family of Catalyst switches, refer to Catalyst switch consulting services. For details about Progent's consulting services for Cisco's Nexus Series of switches, refer to Nexus switch consulting services. For information about Progent's support for Meraki switches, go to Meraki switches consulting and troubleshooting services.

CRISC Network Risk Management Consultants
The CRISC program was initiated by ISACA in 2010 to validate a consultant's skills to plan, implement, and support information system controls to mitigate IT risk. Progent can provide the services of a CRISC-certified consultant to assist your company to create and carry out a workplace continuity strategy based on leading practices identified by CRISC and crafted to align with your organization's risk tolerance, business goals, and IT budget.

Security Inventory Scanning for Small Businesses
Progent offers two low-cost service bundles intended to allow small companies to receive an independent security assessment from a certified security engineer. With Progent's External Network Security Inventory Checkup, an engineer runs a comprehensive examination of your IT infrastructure from beyond your firewall to uncover potential weaknesses in the security profile you present to the public. With Progent's Internal Security Inventory Checkup, an engineer executes a system scan from an authorized computer within your company firewall to evaluate the risk to inside assaults. The two security inventory packages are set up and run from a protected remote location.

Contact a Progent Computer Consultant
To see how you can contact a Progent computer consultant for online or on-premises assistance in , call 1-800-993-9400 or visit Online Computer Help.














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