For small office computer networks located within the state of Hawaii, Progent's Microsoft certified professionals can provide online help and troubleshooting to resolve your computer network problems quickly and affordably. Progent has acquired world-class skills, advanced software utilities, and support databases to troubleshoot and resolve IT problems without the high cost and delays associated with onsite technical service visits.

If your Hawaii business is situated outside of the larger metro areas such as Honolulu, your local computer network support options may be limited in technical capability, or not available during an emergency. This can result in a network environment that is unusable or causing wasted time due to technical problems persisting for too long. Progentís staff of network professionals average more than 10 years of real-world computer industry experience, in the trenches of network systems support, performing a extensive range of technical tasks for a varied range of clients. This means you get not only the technical competency needed for the task, but an expert with demonstrated methods for applying those skills to provide efficient network solutions.

Remote Consulting for Microsoft Windows Server 2008
Microsoft Windows Server 2008 R2 represents an important step forward in making IT systems more secure and fault tolerant, easier to virtualize and manage, more expandable, and able to provide an improved environment for web publishing. Progent's Microsoft Gold-certified Windows 2008 professionals can deliver advanced, cost-effective online consulting to assist your company benefit fully from the improvements incorporated into Windows Server 2008 R2 by delivering certified consulting, technical support, training, management, monitoring, and security engineering services.

Configuration Manager 2016 Hybrid Cloud Integration
Configuration Manager 2016 automates application and device provisioning at scale, simplifies compliance settings control, inventories network resources, protects against corporate data leakage, provides health reporting, enables secure self service, and offers a common control mechanism for managing mixed-operating system networks running on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft Gold-certified Configuration Manager 2016 consultants and Azure cloud integration specialists can assist businesses of any size with any aspect of planning, implementing, operating and repairing a System Center 2016 Configuration Manager solution for on-premises, cloud, or hybrid networks.

NetApp SAN Storage Solutions
Progent offers enterprise clients remote or onsite NetApp SAN consulting services for NetApp's complete family of SAN storage software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud architecture, SnapMirror data replication, SnapVault and OSSV incremental D2D backup, Virtual Storage Console for VMware, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series hardware lines. Components of NetApp SAN technology supported by Progent include SAN architecture, cloud deployment, virtualization, migrations, non-disruptive updates, system management, security and compliance, high availability, and troubleshooting. Progent offers Level 3 support to assist you to take care of problems with NetApp SAN deployments efficiently based on best practices.

Desktop Support Services
Progent's desktop support team can help you to install desktop computers, notebooks, or wireless devices individually or assist your business to design and carry out a company-wide move to a new version of an operating system or an updated version of a key end-user application. Progent's certified PC consultants can install titles from the Office suite of productivity products or Microsoft Dynamics financial and CRM products on your workstations so they interact efficiently with all Microsoft applications, products from popular publishers, SQL databases, and line-of-business services throughout your network. For example, Progent can set up Outlook email client on a desktop or laptop to match both the work pattern of the user and the protection policies of your business. Progent can also provide on-line and on-site technical services for desktops.

Progent's Consulting, Development and Training Services for Office Excel and Microsoft Office 365 Excel
Progent's certified Excel and Office 365 Excel application consultants offer a wide variety of online support services to help your organization to plan, develop, test, deploy, manage, and debug applications based on any release of Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can assist your business to migrate your legacy Excel applications to the latest versions of Excel, support Excel on Apple iOS and Google Android mobile devices, and resolve compatibility problems between various versions of Office Excel. Progent offers as-needed help to clients who need a quick solution to a specific issue related to Office Excel and Progent also offers full project management services for migrating or creating line-of-business applications based on Excel. Progent's cost-effective webinar training classes for Excel can be custom tailored to meet the special requirements of individual users or groups.

Remote Technical Support for Microsoft and Cisco-based Networking Environments
Progentís Technical Response Center offers expert online technical support for Microsoft and Cisco-based environments anywhere in the United States. Progent's certified engineers have the knowledge and experience to assist you to analyze and solve difficult network problems quickly and cost effectively. The breadth of information technology expertise represented by Progent's staff of engineers allows them to escalate even the toughest problems to the right subject matter experts as necessary. Whether you require occasional phone support and remote troubleshooting or continuing access to a Helpdesk Call Center, Progent's experts can provide your organization with enterprise-level expertise without the cost and management hassle of maintaining a big in-house IT group.

Planning and Support Expertise for SCVMM 2012
Progent's System Center 2012 Virtual Machine Manager consultants can assist businesses of any size to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts, fabric, storage, and libraries; design, deploy, and administer private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can assist you to move from a legacy release of System Center Virtual Machine Manager or from another virtualization management platform, and Progent can help you to optimize and troubleshoot your existing SCVMM 2012 ecosystem to make sure you get maximum return on investment. Progent also offers SCVMM 2016 migration consulting to help you to plan and execute an efficient migration from Virtual Machine Manager 2012 to SCVMM 2016 so you can benefit from new assurance capabilities, high availability VMM storage options, and other enhancements.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the assistance of a certified VMware VCDX expert to help you design, configure, manage and troubleshoot VMware vSphere and vCloud-powered virtualization ecosystem for on-premises networks, private and public clouds, or hybrid systems. Progent's VMware vSphere and vCloud consultants can provide world-class knowledge for deploying and configuring VMware Site Recovery Manager and VMware's NSX virtual network platform for disaster recovery. Progent offers in-depth experience of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRO and vCloud tools for managing private and hybrid cloud environments that provide maximum uptime, fault tolerance, and application mobility.

Google Android Smartphone and Tablet Integration
Progent's Android phone and tablet integration consulting services have years of experience delivering online and onsite support for businesses of all sizes who want to incorporate Android phones and tablets into their IT networks so that mobile clients can be productive from anywhere. Progent has the range of know-how to resolve network problems that involve multiple vendors and that represent a combination of older and current technology. Progent offers cost-effective remote technical support to help you with any facet of planning, configuring, managing and troubleshooting your BYOD solution. Progent can deliver as-needed technical support to help you to resolve especially stubborn technical issues, or Progent can provide outsourced or co-sourced project management support to help you finish strategic network initiatives on schedule and on budget. Progent can assist with local, cloud-centric, or hybrid networks and can provide expertise with all major operating systems, applications, management utilities and hardware infrastructure. Progent also can provide specialized group or one-on-one training to help you manage and operate Android phones and tablets efficiently.

Cisco Unified Messaging and Collaboration Consulting
Progent can provide online or on-premises help from a certified CCIE specialist to help your business to plan, deploy, manage and troubleshoot converged communications environments built on Cisco Unified Communication technology in an in-house, cloud-based, or hybrid cloud environment. Progent's Cisco Unified Communications engineers have extensive experience helping companies of all sizes to create collaboration ecosystems by delivering expert services that include Unified Communications Manager and Cisco CallManager planning and deployment, VoIP phones and soft phones setup, and wireless IP phone deployment. Progent's consultants can assist you with Cisco's extensive library of UC applications such as Jabber, WebEx Meeting Center, Unity Connection, Cisco Unified Contact Center Express (CCX), and Unified Attendant Console.

Collaborative Approach to Support and Technical Issue Escalation
Information technologies have grown ever more complex. At the same time, typical small business computer networks incorporate products from dozens of different suppliers. This makes network integration and support increasingly challenging. It is unfeasible for even the most talented engineer to have deep familiarity in all aspects of computer technology, or broad hands-on experience in the thousands of hardware and software products, models, and revisions that small companies include in their information networks. Progent follows a team approach to computer consulting and relies on subject matter experts to bring in-depth knowledge when needed to resolve the most intractable problems efficiently, at the least expense to you.

Microsoft System Center 2016 Consulting Services
Microsoft System Center 2016 delivers important improvements in the management of hybrid cloud environments by offering comprehensive integration with Windows Server 2016 servers, Windows 10 clients; seamless integration of multi-OS networks that incorporate various Linux distributions, Microsoft Hyper-V and VMware; and better public and private cloud support including tighter integration with Intune for Apple iPhone and Google Android smartphone administration plus native integration with Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center 2016 consulting experts can provide world-class remote and on-premises support for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help you to plan and configure a new implementation of System Center 2016, extend or tune an existing one, upgrade smoothly from a previous version of System Center, or troubleshoot your System Center solution.

Planning, Deployment and Support Services for System center 2012
Progent's System Center 2012 consultants have over a decade of experience configuring, maintaining and troubleshooting the core platforms included with Microsoft System Center and can assist you to design, deploy, maintain, and fix your System Center ecosystem to optimize the availability and performance of your critical IT resources across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-based fabric. Progent also offers System Center 2016 migration consulting to assist your organization to transition to the current version of Microsoft System Center from an earlier release or from a third-party IT management platform to provide the benefits of best-in-class deployment, management automation, security and compliance, plus infrastructure and critical application availability and performance monitoring.

Affordable Network Support Solutions
Many small organizations utilize flawed metrics when shopping for a computer network consultant. Cost per hour is usually not a good measure for value. A consultant with insufficient technical background can take many times longer to complete the identical task than a seasoned IT professional. For example, charging 30% less per hour, but taking three times as long for the same task is not a bargain. Even worse, a poorly architected or implemented IT environment that is undependable and hard to administer or upgrade can cost a business many times more than its setup price due to lost productivity. Progent's customer testimonials from satisfied companies across the U.S. indicate the effectiveness of Progent's support model and the expertise of Progent's staff of IT professionals.

Contact a Progent Computer Support Expert
To see how you can contact a Progent network consultant for remote or onsite expertise in , phone 1-800-993-9400 or go to Remote Network Support.

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