If your business IT network is in the state of Hawaii you can have fast phone-based help from a UNIX or CCIE-certified professional to help with emergency problems involving your network. Progent offers the services of one of the most extensive groups of UNIX and CCIE-certified support professionals available by phone of any nationwide service firm in the country. Rates are reasonable, charges are by the minute, sign-up is immediate, and support is unbeatable.

If your Hawaii network is located away from larger metropolitan areas including Honolulu, the availability of UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified experts is often problematic when there's an emergency. This could mean a drop in productivity for your company, upset customers, idle employees, and defocused executives. By calling Progent's online services, you have access to a qualified professional who can provide help whenever you require it to keep your computer network operating.

Because Progent charges for phone service per minute, your business pays exclusively for services provided. Progent requires no initialization surcharge. Some online support organizations have significant minimum time requirements or bill for each quarter hour or more. Progent's by-the-minute granularity and simple billing model do away with unexpectedly large bills for quick solutions.

If your Hawaii business requires online assistance for UNIX/Linux, Sun Solaris, macOS and OS X or Cisco technology, visit Progent's phone-based help, call 866-776-4368, or go to Contact Progent.

Why is Progent's Online Support Services Special?
Progent's seasoned team of online consulting professionals has a broad range of in-depth information technology skills. This allows Progent's online technical support experts to resolve the most complex technical problems more quickly than is feasible with ordinary independent support firms or with the internal IT staff usually available to smaller businesses. Progent has developed the tools and skills to fix technical issues efficiently in a wide variety of network environments that feature combinations of UNIX, Linux, Solaris, macOS and OS X, Microsoft, and Cisco technologies. (See Progent's customer testimonials.)

Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CISCO CCIE support experts have been awarded advanced certifications including Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online service engineers also hold a number of high-level Cisco credentials including Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional (CCSP), CCVP, and Design Associate.

In order to help businesses that operate environments based on a combination of UNIX/Linux, macOS and OS X, and Microsoft Windows operating systems, Progent's remote service group offers the expertise of consultants with important Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide advanced security consulting, Progent provides online contact with engineers who have earned the industry's top security credentials including Certified Information Security Manager consultants, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional engineers. The scope of Progent's technical knowledge combined with Progent's group approach to repairing network problems allows service escalation, if appropriate, to specialists with relevant background to resolve particularly tough support calls. This accelerates remediation of emergency network problems, avoids system downtime, and minimizes maintenance invoices.

For organizations in the state of Hawaii, Progent enables immediate online communication with a UNIX/Linux, Solaris, macOS or OS X engineer for urgent support to troubleshoot network issues that are impacting your business and are beyond the experience of your on-hand computer maintenance group. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-certified network experts can connect to your system via advanced remote support technologies in order to provide rapid and economical diagnosis and resolution of serious network issues.

Troubleshooting Services Progent's Remote Consulting Specialists Can Provide Your Hawaii Business
Progent's network engineers can provide advanced help for a comprehensive array of UNIX, Apple OS X, Cisco, and Windows solutions including:

Remote Expertise for UNIX, Linux, Solaris, and Apple macOS and OS X Environments
Progent's UNIX/Linux, Solaris, and macOS and OS X online network support team can help Hawaii small businesses with an extensive set of IT products and technologies that include system architecture, messaging solutions, security consulting for computer systems and company operations, Windows integration with UNIX, Linux, Sun Solaris, or macOS and OS X platforms, VMware options for server consolidation and centralized management, and moving from older systems to contemporary environments powered by updated versions of UNIX/Linux, Solaris, Apple macOS and OS X, or Windows.

Progent's support experts can provide online technical help for systems based on major versions of the UNIX operating system such as: macOS and OS X, Solaris, IBM AIX Operating System, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or common Linux packages such as RedHat Linux, SUSE Linux, Debian-GNU and Slackware Linux.

Cisco Network Architecture and Security Products
Progent is unmatched in the IT consulting arena for offering immediate and affordable communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after networking engineers who earn this advanced certification by passing thorough testing supervised by Cisco. Usually CCIEs work for big corporations or national Internet service providers, and so their help is not easily available to smaller companies.

Progent is among the rare IT consulting organizations that makes sure that Cisco CCIEs are accessible to support small and mid-size organizations. Also, Progent offers convenient communication with a CCIE via phone so your company can get timely support for urgent network problems that are hurting your business but are not within the experience of your local network maintenance personnel. Progent's CCIE support experts can access your system by means of sophisticated remote troubleshooting tools in order to execute quick and affordable diagnosis and remediation of urgent network problems.

CCIE authorized experts from Progent can assist your business to plan, implement, and manage an integrated information system that can streamline operations, reduce costs, and accelerate the path to positive ROI. By combining Cisco integrated services routers expertise with Cisco Catalyst switches consulting services and Cisco wireless products integration assistance, Progent can greatly increase the strategic value of your information system in Hawaii. To see additional information about Progent's support for Cisco infrastructure, refer to Cisco Technology Consulting Services.

Microsoft Certified Partner for Phone-based Technical Support for Microsoft Windows
Progent's Microsoft-certified remote service professionals can provide computer repair and IT help for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your company the assistance of consulting engineers who can assist you with a wide variety of platform expertise such as Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 migration, Windows Server 2008 R2 maintenance, Microsoft Exchange 2016 migration, Exchange 2013 configuration, Microsoft Exchange Server 2010 management, SharePoint Server development, Lync 2010 implementation and Office Communications Server 2007 troubleshooting, Microsoft Forefront TMG 2010 management and ISA Server maintenance, Microsoft SQL Server 2016 migration and programming and Microsoft SQL Server 2014 support, System Center 2016 Operations Manager hybrid cloud infrastructure monitoring, System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting, Project Server and Server Online training, Small Business Server support, and Windows 2012 R2 Essentials cloud integration.

Qualified System Security Professionals
Progent offers you access to expert CISM, CISSP and ISSAP security engineers who offer a variety of system protection solutions to improve the resistance of your UNIX/Linux, Sun Solaris, or macOS and OS X environment against internal or external threats or help your business to recuperate fast from an attack. Security services offered by Progent include: in depth security evaluation using platforms such as GFI LANguard, EEYE Vulnerability Scanner, and products from Solar Winds and Netcat; fast recovery from virus and worm assaults; integrating firewalls; designing secure architectures for off-site and mobile connectivity; protecting your messaging infrastructure against spam and DHA attacks; and implementing 24x7 proactive monitoring. To find out more information about Progent's security expertise for small and midsize businesses, visit Progent's Engineering Services for System Security.

Applications Support: Online Classes, Customization, Integration
Progent's Mac technology experts can support the creative facets of Mac computing by providing help services and education in imaging, sound, and video. Progent's consultants can provide help in a range of Apple Mac programs including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or configuring an audio/video post-production studio.

Progent's Application Experts Group can supply in-depth consulting support and training in specific application fields including ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also offers expertise, customization, and education for popular Microsoft business applications including Microsoft CRM, MS Project, MS Word, and MS Excel. For additional information on Progent's expertise, custom programming, and training services for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Services.

Help Desk Outsourcing Alternatives
Progent offers three support programs for Call Center assistance : UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Services, and Call Center Operations Consulting and Staffing Services.

Progent's Help Desk Outsourcing Services are designed mainly for companies who require the timely accessibility of an effective Call Center but who have limited funds and internal support bandwidth. Progent’s Virtual Help Desk is a seamless extension of your current Helpdesk staff. Progent can act as a main Help Desk for your business, represent an escalation resource for tough network problems, or be ready in those situations when your other service providers are too busy. Progent's Call Center Consulting Services can aid you in establishing an effective new Help Desk or improving your current one, selecting or customizing Help Desk application software to address the special requirements of your company, or adding supplemental staff to operate remotely with your internal Call Center resources to handle demanding scenarios such as software migrations.

Progent is a Microsoft-Certified Partner and maintains a skilled team of Cisco-authorized networking specialists. Progent's Call Center staff of experienced UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft experts are available to provide your customers instant contact with a reliable technical support resource with extensive background delivering telephone-based support and online troubleshooting for small and medium-size business networks. Progent's focus is on giving the Help Desk a respected image as a major contributor to business productivity, and Progent's charter is to fix rather than just record problems. To find out additional information about Progent's Call Center support and outsourcing services, refer to Progent's Call Center Support.

Progent's Online Service Technologies
Progent's advanced customer support reporting software includes thorough histories of all support provided to Progent's clients. Every authorized Progent staff engineer has access to the history of support delivered to each client by any staff member. This database of trouble tickets and solutions is organized as a readily retrievable proprietary database that allows Progent's remote support experts to share their knowledge company-wide to ensure that the efficiency of Progent's technical support grows daily. Progent's partnerships with key vendors including Cisco and Microsoft make available additional extensive support knowledge bases and to vendors' internal engineering staff that allow Progent's online consulting experts to come up with the optimal resolutions quickly.

Talk to a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Support Specialist Immediately
To see how to get in touch with a UNIX/Linux engineer or a Cisco CCIE for emergency online consulting expertise in Hawaii, phone 1-800-993-9400 or visit Urgent Remote Network Support.

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