If your company IT network is in the state of Hawaii you can depend on fast remote contact with a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified support specialist to assist with critical problems that threaten your IT network. Progent offers the services of among the most extensive teams of UNIX and CCIE-certified consultants available by phone of any independent support organization in the United States. The cost is affordable, charges are per minute, engagement is fast, and support is unbeatable.

If your Hawaii network is situated away from more populated urban neighborhoods including Honolulu, support from UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified engineers may be limited during an urgent situation. This can cause a loss of revenue for your company, angry customers, idle employees, and distracted management. By calling Progent's remote support, you have access to a certified consultant ready to deliver assistance when you have to have it to keep your computer network operating.

Because Progent bills for phone help by the minute, your company pays exclusively for services provided. Progent asks for no startup fee. Some remote service organizations have significant minimum time requirements or charge for each quarter hour or longer. Progent's fine granularity and straightforward billing mechanism avoid big tabs for fast repairs.

If your Hawaii company requires remote assistance for UNIX/Linux, Sun Solaris, Apple Mac OS X or Cisco technology, go to Progent's remote support, phone 866-776-4368, or refer to Contact Progent.

Why is Progent's Remote Support Services Special?
Progent's seasoned staff of remote support professionals offers a broad range of in-depth computer knowledge. This enables Progent's remote technical support experts to resolve the most complex network trouble faster than is possible with typical independent service organizations or with the in-house support staff commonly found in smaller businesses. Progent has developed the tools and experience to fix technical issues efficiently in a wide variety of computer environments that feature mixtures of UNIX, Linux, Sun Solaris, Mac, Microsoft Windows, and Cisco technologies. (See Progent's client testimonials.)

Progent's UNIX, Linux, Sun Solaris, Mac OS X, and CCIE consultants have earned major credentials including Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote support team members also have a variety of high-level Cisco credentials which include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate, Security Professional, Voice Professional (CCVP), CCDA and CCDP.

To assist companies that operate networks featuring a combination of UNIX/Linux and Microsoft Windows technology, Progent's online support group offers the assistance of consultants who hold important Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). To provide company-wide security expertise, Progent provides remote support from professionals who hold the industry's top security certifications such as Certified Information Security Manager Engineers, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional (ISSAP) engineers. The scope of Progent's expertise combined with Progent's cooperative approach to repairing network problems allows trouble ticket escalation, if needed, to experts with sufficient background to resolve unusually tough problems. This speeds up resolutions of urgent network problems, prevents network downtime, and minimizes technical support invoices.

For companies anywhere in Hawaii, Progent allows immediate remote communication with UNIX, Linux, Sun Solaris, Mac specialist for critical expertise to troubleshoot network problems that are impacting business productivity and are beyond the experience of your local IT maintenance group. Progent's UNIX/Linux, Solaris, Apple Mac OS X, and CCIE-certified service team can analyze your system using advanced remote troubleshooting tools in order to perform quick and efficient analysis and repair of critical computer problems.

Services Progent's Remote Consulting Specialists Can Provide Your Hawaii Company
Progent's online professionals are qualified to offer advanced help for an extensive set of UNIX/Linux, Apple Mac, Cisco, and Microsoft Windows technologies including:

Online Support Services for UNIX/Linux, Solaris, and Mac OS X Environments
Progent's UNIX, Linux, Sun Solaris, and Apple Mac OS X remote computer service team can help Hawaii companies to maintain a broad set of information products and technologies that include network infrastructure, email support, security consulting for computer systems and company operations, Microsoft Windows coexistence with UNIX/Linux, Sun Solaris, or Apple Mac systems, VMware technologies for processor economization and streamlined administration, and migration from out-of-date applications to current environments powered by updated versions of UNIX/Linux, Solaris, Apple Mac, or MS Windows.

Progent's support professionals can provide online troubleshooting for computers powered by leading variants of UNIX including: Apple Mac OS X, Sun Solaris, IBM AIX OS, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and SGI/Irix or mainstream Linux packages such as RedHat Linux, SUSE Linux, Debian-GNU and Slackware.

Cisco Network Architecture and Security Solutions
Progent is unmatched in the IT consulting arena for offering immediate and economical access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are high-level network professionals who are awarded this rare credential by passing intense testing given by Cisco. Usually Cisco CCIEs work for big enterprises or nationwide ISPs, and consequently their help is not conveniently accessible to the general public.

Progent is one of the few computer consulting organizations that makes sure that Cisco CCIEs are accessible to assist small and medium sized organizations. Also, Progent can provide quick communication with a CCIE by telephone so that you can benefit from immediate help for complex network problems that are disrupting your productivity but are outside the competence of your usual IT maintenance providers. Progent's CCIE support experts can connect to your environment using sophisticated remote support tools in order to perform quick and cost-effective analysis and remediation of critical system trouble.

Cisco certified experts from Progent can help you to design, setup, and maintain an integrated information system that can streamline business processes, cut expenses, and accelerate time to profitability. By offering Cisco broadband routers experience with Catalyst switches consulting services and Aironet wireless technology integration help, Progent can significantly increase the business value of your integrated network in Hawaii. To find out more information concerning Progent's support for Cisco network appliances, visit Cisco Network Professional Support.

Microsoft Gold Certified Partner for Remote Technical Support for Microsoft Windows
Progent's Microsoft-certified online service engineers offer computer system troubleshooting and IT support for all Microsoft server technologies. Progent is a Microsoft Gold Certified Partner and can provide your company the assistance of support professionals who can help you with a broad variety of technology expertise including Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 migration, Windows Server 2008 R2 support, MS Exchange Server 2016 migration, Exchange Server 2013 configuration, Exchange Server 2010 monitoring and support, SharePoint Server design, Microsoft Lync integration and Microsoft Communications Server upgrade, Microsoft Forefront Threat Management Gateway 2010 management and ISA Server 2006 migration, SQL Server 2016 migration and programming and SQL Server 2014 support, System Center 2016 Operations Manager hybrid cloud monitoring and analytics, Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting, Project Server planning, SBS Server 2011 consulting, and Windows Essentials migration and cloud integration.

Certified Network Security Professionals
Progent provides you access to expert CISA, CISM, and ISSAP security engineers who offer a range of system protection solutions to improve the resistance of your UNIX, Linux, Sun Solaris, or Apple Mac environment against assaults or assist your business to recover promptly from an attack. Security services available from Progent include: in depth security audits using utilities such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and utilities from Metasploit and Hydra; efficient recovery from malicious assaults; integrating firewalls; establishing secure techniques for remote and mobile access; securing your email infrastructure against spam and DHA attacks; and offering 24x7 proactive monitoring. To find out more information on Progent's security services for small and midsize businesses, see Progent's Consulting Services for System Security.

Applications Support: Online Classes, Custom Development, Problem Solving
Progent's Apple Mac technology consultants can promote the creative facets of Mac computing by offering help services and training in imaging, sound, and video. Progent's consultants can provide help in a range of Mac programs such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or configuring an audio/video production facility.

Progent's Application Experts Team offers professional engineering expertise and training in specific application fields including Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, customization, and education for familiar Microsoft applications such as CRM, Office Project, Word, and Office Excel. To learn more about Progent's expertise, custom programming, and training services for UNIX/Linux, Sun Solaris, Apple Mac OS X, or Microsoft applications, go to Progent's Applications Experts Team.

Help Desk Outsourcing Alternatives
Progent offers several support programs for Help Desk Call Center assistance that include UNIX, Linux, Solaris, Mac OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Helpdesk Services, and Helpdesk Consulting and Staffing.

Progent's Call Center Outsourcing Services are intended mainly for businesses who require the timely availability of a professional Call Center but who have limited budgets and IT management resources. Progentís Virtual Help Desk is a transparent extension of your current Helpdesk staff. Progent can act as a primary Help Desk Call Center for your organization, serve as an escalation alternative for the most challenging network problems, or be available in those instances when your ordinary resources are too busy. Progent's Help Desk Consulting Services can aid you in building an effective new Help Desk Call Center or enhancing your current one, selecting or programming Help Desk application software to address the special requirements of your business, or providing temporary personnel to operate online with your internal Call Center group to handle high-demand events such as system upgrades.

Progent is a Microsoft Partner and maintains a large roster of Cisco-authorized network infrastructure specialists. Progent's Help Desk Call Center staff of experienced UNIX, Linux, Solaris, Apple Mac, Cisco and Microsoft professionals are available to provide your clients convenient communication with a large support team with extensive background delivering telephone-based support and remote access repair service for small and midsize business information systems. Progent's focus is on giving the Call Center a positive recognition as a solid contributor to company productivity, and Progent's target is to resolve and not merely record problems. To learn additional information on Progent's Help Desk service and outsourcing, refer to Progent's Help Desk Services.

Progent's Online Service Tools
Progent has developed an arsenal of customized tools, evolved over more than a decade of field experience, focused on enabling the highest standard of service for delivering online technical support and repair for small and medium-size business information networks. Progent provides safe VPN support for VPN gateways from a variety of popular sources such as Microsoft, Cisco, Sonicwall and Checkpoint. Secure VPN online connectivity allows the consultants of Progent's online support team to link to your environment without violating corporate security.

Progent's advanced service database system includes comprehensive documentation of all service delivered to Progent's clients. Every active Progent team engineer has the benefit of the specifics of support delivered to every customer by any staff engineer. This database of issues and solutions is structured as a conveniently retrievable internal knowledge base that enables Progent's online technical engineers to communicate their experiences company-wide to ensure that the efficiency of Progent's support services grows over time. Progent's partnerships with major vendors such as Cisco and Microsoft make available additional vast support knowledge bases as well as to manufacturers' in-house support staff that allow Progent's remote service specialists to find the best resolutions promptly.

Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Network Support Expert Immediately
To see how you can ask a UNIX, Linux, Solaris, Mac OS X consultant or a Certified CCIE for emergency online professional assistance in Hawaii, call 1-800-993-9400 or go to Expert Online Computer Support.

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