If your business IT network is in the state of Hawaii you can now get quick phone-based access to a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE support specialist to fix critical problems affecting your IT network. Progent retains among the largest groups of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified support professionals accessible remotely of any nationwide service organization in the country. Rates are competitive, billing is by the minute, sign-up is fast, and service is unbeatable.

If your Hawaii network is situated away from more populated metropolitan neighborhoods such as Honolulu, help from UNIX or CCIE-certified engineers is often limited during an emergency. This could mean lost income for your business, angry clients, idle employees, and distracted executives. By utilizing Progent's remote support, you have access to a qualified consultant ready to provide assistance when you require it to get your system running.

Because Progent bills for phone support per minute, your company pays only for support delivered. Progent imposes no initialization surcharge. Many remote consulting companies have substantial minimum time requirements or charge for every fifteen minutes or more. Progent's one-minute granularity and straightforward billing policy eliminate large invoices for quick repairs.

If your Hawaii business needs online support for UNIX/Linux, Solaris, Apple macOS and OS X or Cisco technology, visit Progent's phone-based help, call 866-776-4368, or refer to Contact Progent.

Why is Progent's Online Support Program Special?
Progent's experienced staff of remote support engineers possesses a broad array of world-class information technology skills. This allows Progent's remote service specialists to resolve the most complex technical problems faster than is feasible with typical independent service firms or with the in-house IT resources usually found in small or mid-size companies. Progent has developed the tools and experience to fix problems economically in many different computer configurations that incorporate mixtures of UNIX/Linux, Solaris, macOS and OS X, Microsoft Windows, and Cisco technologies. (See Progent's customer testimonials.)

Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CISCO CCIE engineers have qualified for major certifications including Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online service engineers also hold a variety of high-level Cisco certifications which include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, Network Associate, Security Professional, CCVP, CCDA and CCDP.

To help companies that run environments powered by a combination of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft technology, Progent's remote support group offers the assistance of consultants have earned important Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). To provide high-level security consulting, Progent offers remote contact with professionals with a variety of security certifications such as CISM Engineers, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional consultants. The scope of Progent's expertise combined with Progent's team-oriented approach to fixing technical difficulties streamlines trouble ticket escalation, if needed, to specialists with sufficient background to deal with particularly intractable problems. This accelerates remediation of urgent problems, avoids network downtime, and reduces technical support bills.

For companies in the state of Hawaii, Progent enables fast online communication with a UNIX, Linux, Solaris, macOS or OS X engineer for emergency assistance to troubleshoot computer problems that are damaging productivity but are not within the skill set of your ordinary computer service group. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CCIE-certified consultants can interface with your computer environment with advanced remote support utilities that allow them to perform fast and affordable analysis and remediation of serious IT problems.

Troubleshooting Services Progent's Online Consulting Experts Can Offer Your Hawaii Company
Progent online professionals can deliver expert assistance for an extensive set of UNIX/Linux, Apple, Cisco, and Microsoft products and technologies including:

Remote Troubleshooting and Consulting for UNIX/Linux, Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X phone-based computer service staff can help Hawaii small businesses with a large assortment of computer products and technologies such as system infrastructure, email solutions, security expertise for computer systems and company processes, Microsoft Windows coexistence with UNIX/Linux, Solaris, or macOS and OS X platforms, virtual server technologies for processor economization and centralized management, and moving from legacy systems to contemporary environments powered by newer versions of UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Windows.

Progent's support professionals can provide online technical help for systems based on leading derivatives of the UNIX operating system such as: macOS and OS X, Sun Solaris, IBM AIX OS, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX (SGI/IRIX) or familiar Linux packages including RedHat, SUSE, Debian-GNU and Slackware Linux.

Cisco Network Architecture and Security Technology
Progent leads the computer support arena for providing immediate and affordable access to Cisco CCIEs. Cisco-certified CCIEs are elite networking engineers who earn this rare certification only after strenuous examinations administered by Cisco. Most CCIEs are employed by large enterprises or national Internet service providers (ISPs), and so their expertise is not readily available to the general public.

Progent is one of the only IT support firms that makes sure that Cisco CCIEs are available to support small and medium sized organizations. Also, Progent facilitates quick contact with a CCIE via phone so that you can get timely help for critical system problems that are impacting your productivity but are not within the comfort zone of your ordinary network support group. Progent's CCIE engineers can connect to your environment by means of the latest on-line support tools in order to execute quick and cost-effective analysis and remediation of critical network problems.

Cisco certified experts from Progent can assist your company to design, implement, and service a converged business network that can simplify operations, reduce costs, and speed the path to positive ROI. By providing Cisco routers expertise with Cisco Catalyst switches support and Cisco Aironet wireless products integration assistance, Progent can significantly increase the business value of your information system in Hawaii. To see more on Progent's services for Cisco network appliances, see Cisco Network Consulting Support.

Microsoft Partner for Online Consulting for MS Windows
Progent's Microsoft-qualified remote support experts can provide computer system problem solving and consulting help for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your company the assistance of support professionals who can assist your company with a broad variety of technology practice areas such as Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, Windows Server 2008 maintenance, Microsoft Exchange 2016 Server migration, Microsoft Exchange 2013 integration, Exchange 2010 monitoring and support, SharePoint Server 2013 development, Lync Server 2010 integration and Microsoft Communications Server 2007 troubleshooting, Forefront TMG administration and ISA Server migration, Microsoft SQL Server 2016 integration and programming and Microsoft SQL Server 2014 support, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics, Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting, Project Server planning, Small Business Server 2011 consulting, and Windows 2012 R2 Essentials migration and cloud integration.

Qualified Network Security Consultants
Progent provides you access to accredited CISM and ISSAP security consultants who offer a variety of security services that can strengthen the defenses of your UNIX/Linux, Solaris, or macOS and OS X network against assaults or assist you to revive quickly from an attack. Security solutions offered by Progent include: extensive security analysis utilizing technologies such as GFI LANguard, AMAP Application Scanner, and software from Solar Winds and Nikto; rapid recuperation from malicious attacks; configuring firewalls; planning secure architectures for remote and mobile connectivity; securing your email system from spam and directory harvest attacks; and implementing round-the-clock proactive monitoring. To find out more about Progent's security services for small and midsize companies, go to Progent's Professional Expertise for System Security.

Business Applications Services: Webinar Training, Programming, Troubleshooting
Progent's Mac technology experts can promote the creative aspect of Mac environments by providing help services and education in graphics, sound, and motion video. Progent's support professionals can provide help in a variety of Apple Mac programs such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video production studio.

Progent's Application Experts Team offers in-depth consulting expertise and education in specific application areas including Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, custom programming, and education for familiar Microsoft applications such as Microsoft CRM, Microsoft Project, Microsoft Office Word, and Microsoft Office Excel. To find out more concerning Progent's expertise, customization, and education services for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Group.

Help Desk Service and Outsourcing Alternatives
Progent offers three programs for Help Desk services : UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Help Desk Services, and Call Center Operations Consulting and Staffing Services.

Progent's Help Desk Outsourcing Services are designed mainly for businesses who require the timely availability of a professional Call Center but who have relatively small funds and IT management resources. Progent’s Virtual Help Desk is a seamless supplement to your existing Help Desk resources. Progent can act as a primary Help Desk for your business, represent an escalation alternative for the most challenging technical problems, or be available in overflow situations when your other service providers are swamped. Progent's Call Center Consulting Services can assist you in establishing an effective new Help Desk Call Center or enhancing your existing one, evaluating or customizing Call Center software products to address the particular requirements of your company, or providing supplemental personnel to work remotely with your internal Call Center group during demanding scenarios like software migrations.

Progent is a Microsoft Partner and maintains a skilled team of Cisco-certified networking experts. Progent's Help Desk team of experienced UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft experts are ready to give your clients easy communication with a reliable technical support team with extensive experience delivering telephone-based help and remote access troubleshooting for small and midsize business information systems. Progent's focus is on giving the Call Center a positive recognition as a key contributor to business performance, and Progent's aim is to fix rather than merely report problems. To read more information about Progent's Help Desk outsourcing, refer to Progent's Help Desk Support.

Progent's Remote Support Technologies
Progent's advanced customer support reporting system stores comprehensive documentation for all service provided to Progent's customers. Each authorized Progent staff engineer has access to the specifics of support provided to each customer by any staff engineer. This archive of issues and fixes is structured as a conveniently accessible proprietary database that enables Progent's remote support experts to share their experiences company-wide to ensure that the quality of Progent's support improves daily. Progent's partnerships with major industry leaders including Cisco and Microsoft make available additional extensive support databases and to manufacturers' internal technical personnel that enable Progent's remote consulting experts to find the best resolutions quickly.

Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Support Specialist Now
To find out how to contact a UNIX, Linux, Solaris, macOS or OS X engineer or a Certified CCIE for emergency phone-based professional assistance in Hawaii, phone 1-800-993-9400 or visit Urgent Remote Network Support.

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