If your company IT network is in Hawaii you now have quick phone-based contact with a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE consultant to fix urgent problems involving your network. Progent maintains among the largest groups of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE support professionals accessible by phone of any nationwide support firm in the U.S. The cost is reasonable, billing is by the minute, engagement is immediate, and service is world class.

If your Hawaii business is located away from more populated metropolitan neighborhoods like Honolulu, the availability of UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified experts may be problematic when you have an emergency. This could mean lost revenue for your business, angry clients, idle employees, and defocused management. By utilizing Progent's remote support, you have access to a qualified consultant who can deliver assistance whenever you have to have it to get your information system on line.

Because Progent bills for phone support per minute, your company pays only for services received. Progent asks for no service activation charge. Some online consulting organizations demand significant minimum fees or charge for every quarter hour or longer. Progent's fine granularity and straightforward pricing mechanism eliminate big invoices for speedy solutions.

If your Hawaii company needs remote help for UNIX, Linux, Solaris, macOS and OS X or Cisco technology, go to Progent's online help, phone 866-776-4368, or visit Contact Progent.

What Makes Progent's Online Technical Support Program Special?
Progent's experienced team of remote support engineers has a broad array of in-depth information technology skills. This allows Progent's remote technical support specialists to deal successfully with the most challenging network trouble faster than is possible with typical third-party support firms or with the internal support resources usually found in smaller businesses. Progent has developed the technology and experience to repair problems efficiently in a wide variety of computer configurations that feature mixtures of UNIX/Linux, Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (Check out Progent's customer testimonials.)

Progent's UNIX, Linux, Solaris, macOS and OS X, and CCIE consultants have earned major credentials including Sun Certified Network Administrator, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote service experts also have a number of high-level Cisco credentials including Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate (CCNA), CCSP, Voice Professional, and Design Associate.

In order to assist businesses who run environments incorporating a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft Windows technology, Progent's remote support team offers the services of consultants have earned important Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide company-wide security expertise, Progent offers phone-based support from professionals with a variety of security certifications such as CISM Engineers, Certified Information Systems Security Professional (CISSP) experts, and ISSAP engineers. The range of Progent's expertise coupled with Progent's cooperative approach to repairing network problems allows service escalation, if needed, to experts with sufficient background to deal with unusually intractable jobs. This speeds up remediation of urgent problems, avoids network downtime, and minimizes technical support bills.

For companies in the state of Hawaii, Progent allows fast online contact with a UNIX/Linux, Sun Solaris, Apple macOS or OS X consultant for urgent help to fix network issues that are threatening your business and are not within the comfort zone of your local network support group. Progent's UNIX, Linux, Solaris, macOS and OS X, and Cisco CCIE-qualified support professionals can analyze your computer environment via the latest remote troubleshooting utilities that allow them to deliver rapid and efficient evaluation and remediation of critical network issues.

Services Progent's Remote Consulting Specialists Can Offer Your Hawaii Company
Progent's service specialists are qualified to offer advanced support for a comprehensive array of UNIX, Apple, Cisco, and Microsoft products and technologies including:

Online Support Services for UNIX, Linux, Sun Solaris, and macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and macOS and OS X remote computer service team can help Hawaii small businesses to maintain a large array of IT products and technologies such as system infrastructure, messaging support, security expertise for networks and company operations, Microsoft Windows integration with UNIX/Linux, Sun Solaris, or Apple macOS and OS X systems, VMware technologies for server consolidation and streamlined management, and moving from older systems to contemporary environments based on newer versions of UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft Windows.

Progent's support experts offer remote technical help for systems based on leading derivatives of UNIX including: macOS and OS X, Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX or common Linux products such as RedHat Linux, SUSE, Debian-GNU and Slackware Linux.

Cisco Network Infrastructure and Security Technology
Progent leads the network support arena for offering immediate and affordable communication with Cisco CCIEs. Cisco-certified CCIEs are elite network professionals who qualify for this prestigious certification by completing intense examinations supervised by Cisco. The vast majority of Cisco CCIEs are employed by large corporations or nationwide ISPs, and as a result their help is not readily accessible to small and midsize businesses.

Progent is one of the only computer service organizations that makes sure that CCIEs are available to help small and medium sized companies. In addition, Progent can provide convenient access to a CCIE by telephone so you can receive timely assistance for urgent system problems that are hurting your business but are beyond the scope of your local IT maintenance personnel. Progent's CCIE engineers can tie into your environment by means of state-of-the-art on-line troubleshooting tools in order to execute fast and affordable analysis and repair of serious network anomalies. To learn additional information concerning Progent's expertise in Cisco infrastructure, visit Cisco Technology Engineering Support.

Microsoft Certified Partner for Phone-based Expertise for Microsoft Windows
Progent's Microsoft-qualified remote support engineers offer computer repair and IT help for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your company the expertise of consulting professionals who can help your company with a wide range of technology practice areas such as Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, Windows Server 2008 R2 maintenance, MS Exchange 2016 migration, Exchange 2013 integration, Exchange Server 2010 maintenance, SharePoint Server 2013 design, Lync Server implementation and Microsoft Communications Server troubleshooting, Forefront Threat Management Gateway 2010 management and ISA Server maintenance, Microsoft SQL Server 2016 migration and programming and SQL Server 2014 support, System Center 2016 Operations Manager hybrid cloud infrastructure monitoring and analytics, Microsoft System Center 2012 Operations Manager monitoring and reporting, Project Server and Server Online training, Small Business Server consulting, and Windows Essentials migration and cloud integration.

Qualified Network Security Professionals
Progent offers you contact with qualified CISM and ISSAP security engineers who offer a range of security services that can bolster the resistance of your UNIX/Linux, Sun Solaris, or macOS and OS X network against internal or external threats or assist you to revive fast from an attack. Security services provided Progent include: extensive security audits using tools such as GFI LANguard, NMAP Port Scanner, and utilities from Solar Winds and Hydra; efficient recovery from virus and worm assaults; integrating firewalls; designing safe techniques for remote and mobile access; protecting your email system from viruses, spam and directory harvest attacks; and setting up continual network monitoring. To read more information concerning Progent's security support for small and midsize companies, visit Progent's Engineering Expertise for System Security.

Business Applications Services: Webinar Training, Custom Programming, Integration
Progent's Apple Mac technology consultants can support the creative aspect of Mac environments by providing consulting services and education in graphics, sound, and video. Progent's support professionals offer help in a range of Mac applications including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special jobs such as scanning or digitizing audio or video or setting up an audio/video post-production studio.

Progent's Application Experts Group offers professional consulting support and education in special application areas such as ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers consulting, customization, and training for popular Microsoft applications including Microsoft CRM, MS Project, Word, and Microsoft Office Excel. To find out additional information about Progent's expertise, custom development, and training offerings for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Services.

Help Desk Outsourcing Options
Progent offers three programs for Help Desk services : UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Help Desk Services, and Call Center Process Consulting and Staffing Services.

Progent's Help Desk Call Center Outsourcing Services are designed mainly for businesses who need the timely accessibility of an effective Help Desk but who have limited funds and IT management bandwidth. Progent’s Virtual Help Desk is a seamless supplement to your current Helpdesk staff. Progent can act as a main Help Desk for your organization, serve as an escalation resource for tough technical problems, or be available in those instances when your other resources are too busy. Progent's Help Desk Call Center Consulting Services can assist you in building an efficient new Help Desk or enhancing your current one, evaluating or programming Help Desk software products to meet the particular needs of your business, or providing temporary staff to work remotely in conjunction with your in-house Help Desk group to deal with high-demand scenarios like software migrations. To read more concerning Progent's Call Center support and outsourcing, see Progent's Help Desk Call Center Services.

Progent's Online Service Tools
Progent's highly evolved customer support reporting system includes thorough records for all support provided to Progent's customers. Every active Progent team consultant has access to the specifics of services provided to each customer by any team member. This database of issues and fixes is organized as an easily retrievable internal database that permits Progent's remote technical professionals to communicate their experiences company-wide to make sure that the efficiency of Progent's technical support improves daily. Progent's partnerships with key vendors such as Cisco and Microsoft permit access to other vast support databases and to manufacturers' internal technical staff that allow Progent's online consulting experts to find the best resolutions quickly.

Contact a UNIX/Linux or Cisco Technical Assistance Specialist Now
To see how you can ask a UNIX/Linux engineer or a Cisco CCIE for urgent phone-based professional support in Hawaii, phone 1-800-993-9400 or visit Urgent Online Computer Support.

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