Hawaii UNIX, Linux, Sun Solaris, Mac OS X Consulting Urgent Phone-based Access to a UNIX Troubleshooter
If your business network is in the state of Hawaii you can now get quick remote help from a UNIX or CCIE-certified engineer to help with urgent problems that threaten your computer network. Progent maintains one of the most extensive teams of UNIX and Cisco CCIE support professionals accessible remotely of any independent service organization in the United States. The cost is reasonable, billing is by the minute, engagement is fast, and service is unbeatable.
In case your Hawaii small business is based outside of major metropolitan areas like Honolulu, support from UNIX or CCIE-certified engineers is often limited when there's an emergency. This could mean a loss of productivity for your business, upset clients, idle workers, and defocused management. By contacting Progent, you can get in touch with a certified engineer who can deliver expertise whenever you need it to get your system running.
Because Progent bills for telephone-based service per minute, your company owes only for technical help delivered. Progent imposes no initialization charge. Many online support organizations apply significant minimum time requirements or charge for each quarter hour or more. Progent's fine granularity and straightforward billing model do away with unexpectedly large invoices for speedy solutions.
If your Hawaii company needs immediate online assistance, find out how to talk to Progent's UNIX/Linux, Sun Solaris, Mac, or CISCO CCIE engineers by visiting Progent's nationwide remote support, phoning 1-800-993-9400, or emailing information@progent.com.
Why is Progent's Online Technical Support Services Unique?
Progent's seasoned staff of online consulting professionals offers a rich set of in-depth computer skills. This allows Progent's remote technical support experts to deal successfully with the most complex technical problems more quickly than is feasible with ordinary third-party service organizations or with the in-house IT resources commonly found in small or mid-size companies. Progent has delivered phone-based services to clients in every state in the U.S. and has refined the tools and experience to fix technical issues economically in many different computer configurations that feature mixtures of UNIX, Linux, Sun Solaris, Mac, Microsoft, and Cisco products.
Progent's UNIX/Linux, Sun Solaris, Apple Mac, and CCIE consultants have earned major credentials such as Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Apple Certified Help Desk Specialist, and Apple Certified Technical Coordinator. Progent's remote support team members also have a variety of high-level Cisco Systems credentials including Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional, CCVP, and Design Associate.
To help companies who maintain networks incorporating a combination of UNIX, Linux, Solaris, Mac OS X and Microsoft operating systems, Progent's online support team can provide the help of engineers who hold important Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). For delivering high-level security expertise, Progent provides phone-based contact with professionals who have been awarded major security certifications including CISM consultants, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional (ISSAP) engineers. The scope of Progent's technical knowledge combined with Progent's team-oriented approach to fixing network difficulties streamlines trouble ticket escalation, if needed, to specialists with relevant background to resolve unusually tough support calls. This accelerates resolutions of serious network problems, prevents system disruption, and minimizes maintenance invoices.
For organizations throughout Hawaii, Progent allows immediate communication with a remote UNIX, Linux, Solaris, Mac OS X specialist for critical help to repair information system issues that are hurting business productivity and are outside the comfort zone of your on-hand IT support resources. Progent's UNIX/Linux, Solaris, Apple Mac, and CCIE-certified network experts can interface with your computer environment using advanced remote support utilities that allow them to deliver fast and efficient diagnosis and repair of serious computer issues.
Troubleshooting Services Progent's Phone-based Consulting Specialists Can Provide Your Hawaii Business
Progent service specialists are qualified to provide expert help for a comprehensive set of UNIX/Linux, Cisco Systems, and Microsoft products and technologies such as:
Remote Troubleshooting and Consulting for UNIX/Linux, Solaris, and Apple Mac Systems
Progent's UNIX, Linux, Solaris, and Apple Mac online computer service staff can help Hawaii small businesses to maintain a comprehensive set of computer products and technologies such as network infrastructure, messaging support, security consulting for networks and business processes, Microsoft Windows integration with UNIX, Linux, Solaris, or Mac OS X platforms, VMware technologies for server economization and streamlined administration, and moving from legacy applications to current environments based on newer versions of UNIX, Linux, Solaris, Apple Mac, or MS Windows.
Cisco Network Architecture and Security Products
Progent is unmatched in the network support industry for providing fast and affordable communication with Cisco CCIEs. CCIEs are sought-after network engineers who earn this advanced certification by completing intense testing supervised by Cisco Systems. In most cases CCIEs are employed by large enterprises or national ISPs, and as a result their skills are not readily accessible to small businesses.
Progent is among the rare IT support organizations that makes sure that CCIEs are available to support small and mid-size businesses. In addition, Progent can provide quick contact with a CCIE via phone so that you can get immediate support for critical system issues that are hurting your productivity but are outside the competence of your ordinary IT support personnel. Progent's CCIE support experts can connect to your environment by means of state-of-the-art on-line troubleshooting technology in order to provide rapid and economical analysis and repair of critical network problems.
Gold Certified Partner for Phone-based Consulting for MS Windows
Progent's Microsoft-authorized professionals offer online network troubleshooting and IT support for entire set of Microsoft server and application solutions. Authorized as a Microsoft Gold Certified Partner, Progent can provide your business the expertise of support engineers who can assist to configure, maintain and manage any Microsoft Windows Server such as Microsoft Windows 2003 Server, SQL Server, ISA Server, Biztalk Server, Microsoft Commerce Server, Content Management Server, Microsoft Small Business Server 2003 (SBS 2003), Microsoft Exchange Server 2007, Application Center, SharePoint Server, Virtual Server, Microsoft Project Server, and Microsoft Operations Manager 2007 and MOM 2005. To read more information concerning Progent's expertise in MS servers, visit Microsoft Servers Engineering Support.
CISA and CISM Certified System Security Experts
Progent gives you contact with accredited CISA and CISM security engineers who can deliver a range of system protection services that can bolster the resistance of your UNIX, Linux, Sun Solaris, or Mac OS X environment against attacks or help your business to recover quicky from a penetration. Security services offered by Progent include: comprehensive security analysis using technologies such as GFI LANguard NSS, AMAP Application Scanner, and utilities from Metasploit and Nikto; rapid recovery from malicious assaults; configuring firewalls; establishing secure techniques for remote and mobile connectivity; securing your messaging system from viruses, spam, and directory harvest attacks; and setting up 24x7 automated monitoring. To read additional information concerning Progent's security services for small companies, visit Progent's Consulting Expertise for System Security.
Business Applications Support: Training, Custom Development, Troubleshooting
Progent's Mac experts can promote the creative facets of Mac environments by offering consulting services and training in graphics, sound, and video. Progent's consultants offer expertise in a variety of Mac programs such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as scanning or digitizing audio or video or configuring an audio/video post production studio.
Progent's Application Experts Group can supply professional consulting expertise and training in specific application areas including Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also offers consulting, custom development, and training for popular Microsoft business applications including CRM, MS Project, Word, and Microsoft Excel. For more information on Progent's consulting, custom programming, and training offerings for UNIX, Linux, Sun Solaris, Apple Mac OS X, or Microsoft applications, visit Progent's Business Application Experts Team.
Help Desk Call Center Support and Outsourcing
Progent provides a selection of service offerings for Call Center services that include UNIX/Linux, Sun Solaris, Apple Mac OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Helpdesk Services, and Helpdesk Process Consulting and Staffing Services.
Progent's Call Center Outsourcing Services are intended mainly for smaller businesses who need the immediate availability of a professional Help Desk Call Center with effective telephone assistance and the ability to escalate trouble tickets, but who have limited budgets and IT management bandwidth. Progent’s Virtual Help Desk is a transparent extension of your current Helpdesk staff. Progent can act as a primary Help Desk for your organization, represent an escalation resource for the most challenging network problems, or be ready in overflow instances when your ordinary service providers are too busy. Progent's Help Desk Call Center Consulting Services can assist you in establishing an efficient new Help Desk Call Center or enhancing your existing one, selecting or customizing Help Desk Call Center software products to meet the particular requirements of your company, or adding temporary staff to work online with your in-house Help Desk group during high-demand scenarios like software migrations.
Progent is a Microsoft Gold Certified Partner as well as a certified Cisco Partner and Progent's Help Desk team of seasoned UNIX, Linux, Solaris, Mac OS X, Cisco and Microsoft experts are available to offer your clients convenient communication with a dependable support team with years of background delivering phone help and online troubleshooting for small and midsize business information systems. Progent's focus is on giving the Help Desk Call Center a positive recognition as a solid driver of company success, and Progent's goal is to resolve and not just report problems. To learn more information about Progent's Help Desk support and outsourcing services, refer to Progent's Call Center Services.
Progent's Remote Technical Support Technologies
Progent has deployed a collection of customized technologies, evolved during years of use, focused on allowing the highest quality of service for providing online technical help and troubleshooting for small business IT networks. Progent provides safe VPN support for VPN gateways from a variety of leading vendors such as Microsoft, Cisco, Sonicwall and Watchguard. Secure VPN remote connectivity enables the experts of Progent's Technical Response Center to interface to your network without compromising network security.
Progent's powerful customer support reporting system includes extensive documentation for all support delivered to Progent's clients. Each active Progent staff consultant has the benefit of the history of services provided to each customer by any team member. This archive of trouble tickets and resolutions is structured as a conveniently accessible internal database that permits Progent's remote technical engineers to share their knowledge company-wide to make sure that the value of Progent's support grows daily. Progent's partnerships with major vendors such as Cisco and Microsoft permit access to other vast technical support databases and to vendors' internal engineering staff that enable Progent's online consulting specialists to arrive at the best resolutions quickly.
Talk to a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Support Specialist Now
To find out how to contact a UNIX/Linux consultant or a Cisco certified CCIE for urgent online professional support in Hawaii, phone 1-800-993-9400 or go to Urgent Remote Network Support.
AT&T is the outgrowth of the merger of SBC, AT&T, Pacific Bell, and BellSouth. AT&T is a Tier 1 ISP and offers a broad spectrum of data services such as AT&T DSL, T1, and ISDN for broadband data and AT&T Point-to-Point T1, Frame Relay Plus, and ATM for enterprise customers. SBC IP Flexible Reach includes SBC Voice over IP solutions for multi-site organizations to unify PBX activity. Progent has an agency agreement with AT&T and is an authorized Microsoft Gold Certified Partner and a Cisco Systems Partner with the expertise to help you incorporate AT&T data and voice services to build a world-class, integrated communications network on a small-business budget.
Progent can help your business to design and execute an efficient transition from a UNIX-based IT system to a network based on Windows and capable of running Microsoft's powerful office productivity suites, business applications, and software development tools. Progent's UNIX, Windows and Cisco engineers and software development experts can help you guard your information and minimize productivity discontinuity by designing an efficient transition plan that preserves your existing investments in UNIX software and infrastructure. UNIX-to-Windows migration support services offered by Progent include evaluation of existing infrastructure, transition planning and testing, Microsoft Exchange migration services, data and application software porting, and server and storage system transition and economization.
The complexity and integration requirements of Microsoft Windows Servers calls for an IT consulting team with hands-on experience and broad familiarity with planning and integrating cohesive, comprehensive business technology solutions. The experience of Progent's Microsoft-certified consultants, which averages over 10 years supporting Microsoft integration, ensures you success configuring Windows Server 2003 and Windows Server 2000 to align optimally with your business objectives. Progent’s IT services can assist you with planning, deploying, administering, and troubleshooting Windows Server solutions that increase the business value of your IT system. Progent’s consultants can help you with Microsoft Windows 2003 Server, Windows 2000 Server, or Windows NT Server so they efficiently support Windows Vista and other clients.
Progent's CISSP qualified security experts, or Certified Information Systems Security Professionals, are experts who have earned CISSP Certification as a result of rigorous study and thorough examination. CISSP qualification indicates mastery of an international standard for information security. ANSI has given the CISSP credential official recognition in the field of information security under ISO/IEC 17024. Areas of knowledge included under CISSP include Security Administration Procedures, Security Architecture and Test Systems, Connection Control Methodology, Software Development Security, Business Processes Security, Physical Security, Encryption, Communications, Internet Security, and Business Continuity Planning.
Progent can assist your business to design and execute an efficient migration from a Solaris-powered information system to a network powered by MS Windows and suited for running Microsoft's familiar office productivity software, business applications, and software development tools. Progent's Sun Solaris, Windows and Cisco engineers and software development experts can assist you to preserve your data and reduce productivity discontinuity by developing an efficient migration strategy that protects your existing investments in Solaris application and infrastructure. UNIX-to-Windows transition consulting services available from Progent include analysis of current environment, transition planning and validation, MS Exchange migration expertise, information and application software transition, and server and media migration and consolidation.
Microsoft SQL Server 2005 delivers powerful, familiar tools to computer professionals as well as to information workers, lessening the difficulty of designing, integrating, administering, and accessing company data and analytical applications on platforms ranging from mobile devices to enterprise information systems. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 require an IT consulting firm with hands-on experience and wide knowledge in planning and deploying information-based, end-to-end business technology solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background supporting Microsoft integration, assures you success in designing, configuring and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
Even if your company has a small network services staff and a limited technology budget, your information system can still have the same high availability and performance that once required a substantial internal service group. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-certified and Cisco-certified network professionals, the most recent system management products for 24x7 monitoring and threshold alarms, and cost-effective service packages such as a help desk service to keep your vital network applications and servers operating. Progent's 24x7 Network Management Services include remote network monitoring, server monitoring, and application monitoring to cut service expenses, fix trouble spots quickly, and anticipate issues before they impact system performance. Progent is experienced at installing System Center 2005, part of Microsoft’s Dynamic Systems Initiative built on Microsoft Operations Manager (Microsoft MOM) to deliver comprehensive event management. Progent can help with Microsoft Operations Manager 2000 and MOM 2005 to give small company networks enterprise-class availability, protection and capacity.
Microsoft Office SharePoint Server 2007 Consultant Services Engineer
Progent's Microsoft-authorized consultants can show you how to evaluate the business justification for deploying SharePoint 2007, advise you on the most sensible edition of SharePoint Server for your application, provide setup and integration services, help you to install MS SQL Server as a supporting DBM, optimize your network infrastructure, integrate your standard and custom application programs to operate with SharePoint Portal Server 2007, develop a comprehensive security strategy that encompasses portal solutions, and deliver troubleshooting and Help Desk support.
VMware Virtual Server is a no-cost virtualization package that operates on Linux and Microsoft Windows 2000/2003 Servers. VMware Server enables companies to partition a single server into several logical servers and to start realizing the advantages of virtualization with little monetary outlay. VMware Server is a robust yet simple to use product for users new to server virtualization technology and is based on VMware’s time-tested technology. VMware Server is ideal for programmers, departments, and satellite offices who wish to facilitate application development, test software in economical virtual machines, re-host legacy operating systems, and simplify server provisioning. Progent's skilled virtual server consultants can assist you with VMware Virtual Server, VMware GSX Server, and VMware VirtualCenter so your company can take advantage of VMware server consolidation.
Progent can provide organizations in the San Francisco Bay Area and select locations nationwide with a consultant with knowledge of the latest improvements in Microsoft Word. An engineer from Progent's Experts Team can help you incorporate MS Word's powerful components into the operations of your business, assist with creating templates and developing time-saving macros, or offer on-site training to keep your company current on MS Word 2007 and 2003. Progent's staff consultants can help your organization integrate and manage a safe, robust IT system infrastructure to run your MS Word applications.
Progent's Experts Team offers support in key areas including Apple OS integration and programs; Expertise for Linux, UNIX-based, and Sun Solaris systems; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM customization; Line-of-business and specialized application support; CIO, business analyst, and project management services; Special applications development and integration; Web, eCommerce, EDI, and customer information portal development and deployment; DBM management and performance consulting; Management information consulting; and Telecommunications architecture support.
If your company runs a UNIX, Linux, or Sun Solaris environment or a mixed-platform computer system, Progent's CISM, CISSP and ISSAP-qualified security specialists can help your entire organization in a broad array of security topics such as security administration procedures, security design and strategies, connection control products and techniques, software development security, business processes security, physical security, telecommunications, network and Internet security, and disaster recovery preparedness. CISA and CISM stipulate the core skills and worldwide standards of performance that information security managers are expected to possess. These certification provide IT management the assurance that consultants who have earned their CISM, CISSP or ISSAP qualification have demonstrated the background and theory to offer world-class security management and engineering help.
