For small company networks located in the state of Hawaii, Progent's Microsoft certified engineers can deliver remote phone support and troubleshooting to solve your network issues quickly and affordably. Progent has developed enterprise-class skills, sophisticated tools, and support knowledge bases to identify and fix IT problems while avoiding the expense and delays associated with in-person technical service visits.

If your Hawaii organization is situated beyond the larger urban areas such as Honolulu, your nearby network support choices may be limited in technical capability, or unavailable during a crisis. This can result in a network that is unpredictable or causing productivity loss due to technical issues going unresolved for too long. Progentís group of seasoned network engineers average more than 12 years of real-world industry experience, in the trenches of network systems support, performing a wide range of technical projects for a broad range of clients. This means you get not just the technical expertise needed for the job, but an expert with proven methods for applying that expertise to deliver cost effective network solutions.

High-level Project Management Consultants
For enterprise customers looking for advanced project management assistance, Progent can provide the services of veteran information technology professionals with decades of background in technology management, application development, and business process design for organizations ranging from Big 4 firms to dot-com startups to state government agencies. These seasoned IT managers offer project management skills to help organizations to follow best practices to ensure that major projects are successfully completed on schedule and on budget.

SQL Server 2012 Consulting Services
Progent can provide the support of certified SQL Server 2012 engineers and experienced database application programmers, DBAs, project managers, network infrastructure engineers, disaster recovery/business continuity specialists, and certified data security consultants to help you to maintain your Microsoft SQL Server 2012 solution and define an efficient and safe IT infrastructure that helps you maximize the business benefit of SQL Server 2012. Progent can also help your company to upgrade to Microsoft SQL Server 2016 or transition to Microsoft SQL Server 2014 from SQL Server 2012.

Help with Choosing an Internet Service Provider and a Service Plan
Progent can provide the cost-effective services of online Internet connectivity consultants to help your company to evaluate or enhance your Internet services so your Internet connectivity solution aligns with your business requirements. Support services available from Progent include assessment of your existing bandwidth use, carrier and plan comparison and selection, network provisioning, and managing a seamless move to a new ISP and/or service arrangement. Network provisioning can include optimizing existing routers and switches and deploying new ones, setting up firewalls, and upgrading dependable Border Gateway Protocol architectures. Progent's ISP, telecommunication carrier and data center vendor relationships includes AT&T, Cable & Wireless, Cogent Communications, Covad, EarthLink, Global Crossing, Level 3 Communications, Qwest Communications, Savvis, Sprint, TW Telecom, Verio, and XO Communications.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention consultants and data leakage protection consultants can assist you to configure Progent's ProSight Email Guard Security Gateway to enforce standard and custom content policies for monitoring the content of outbound email messages and attachments and preventing the transmission of sensitive or unauthorized data or spam. ProSight Email Guard's email content filtering solutions can also help your business avoid being blacklisted and keep compliant with industry security standards and government requirements including HIPPA, Sarbanes-Oxley, PCI DSS and PHI. Find out more about Progent's entire ProSight series of low-cost outsourced network management services for small and mid-size organizations.

Progent's Test Lab at the Herakles/QTS Colocation Center
The Progent Test and Training Lab at the QTS Internet Data Center in Sacramento includes a collection of advanced computers and network support infrastructure intended to be utilized remotely or on site to facilitate system testing, evaluations, capacity modeling, forensics, disaster recovery planning, education, and other reasons to help Progent's customers succeed with large-scale IT initiatives.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the support of a certified VMware VCDX expert to help your organization design, configure, administer and troubleshoot VMware vSphere and vCloud-based virtualization solution for local datacenters, cloud environments, or hybrid cloud deployments. Progent's VMware vSphere and NSX consulting team offer advanced knowledge for installing and integrating VMware Site Recovery Manager and VMware's NSX virtual network system for disaster recovery. Progent has extensive experience of VMware vCloud Director, vRealize Automation, vRealize Orchestrator and vCloud Suite tools for administering private and public cloud and hybrid cloud environments that provide high uptime, data security, and disaster recovery.

Exchange 2016 Migration Support Services
Progent's certified Microsoft Exchange 2016 consultants can help you in all facets of your migration to Exchange 2016 including designing high availability infrastructure for a local, cloud-based or hybrid deployment; CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V strategy; specifying storage capacity required for your virtual machines (VMs), mailbox databases and log files; setting up hardware load balancing (HLB) for high-availability CAS services; designing, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

Microsoft Dynamics NAV Consulting
The latest release of MS Dynamics NAV ERP offers powerful new features such as Personalized Role Centers, enhanced business intelligence and reporting options, and advanced workflow management. Progent's Microsoft Dynamics NAV consulting professionals offer custom programming, integration and troubleshooting support to help your company to get the most from MS Dynamics NAV. Progentís engineers can show you how to connect Microsoft Dynamics NAV to other systems and programs. Also, Progent can assist you to design and utilize data warehouses so you can improve your knowledge of your operations, acquire more clients, refine your marketing campaigns, and build productive alliances.

Progent's Consulting, Programming and Training Services for Microsoft Office Excel and Office 365 Excel
Progent's certified Office Excel and Office 365 Excel consultants offer a broad range of online services to help you to design, program, pilot test, deploy, manage, and troubleshoot applications powered by any release of Excel, including Excel Online and Office 365 Excel. Progent can assist your business to upgrade your legacy Excel solutions to the latest versions of Excel, support Excel on iOS and Google Android mobile devices, and resolve compatibility problems between various releases of Office Excel. Progent can provide as-needed support to clients looking for a fast solution to a specific problem related to Excel and Progent can also provide full project management services for upgrading or creating mission-critical application software based on Office Excel. Progent's affordable online training for Excel can be custom tailored to address the needs of individual users or teams.

Fast and Affordable Remote Support Nationwide
Progent has delivered online or on-premises technical consulting service to organizations in each state in the United States. Many of these customers have expressed their high regard for Progent through testimonials to the high quality of Progent's service personnel. Take a look at Progent's client testimonials to learn what people have said about the quality of Progent's consulting services

Migration Support for Microsoft Skype for Business
Progent's Skype for Business consultants can provide remote and on-premises expertise for companies of all sizes to evaluate the costs/benefits of upgrading to Skype for Business or Skype for Business Online from any version of Lync Server or Microsoft Office Communications Server. Progent can help you to design a local, cloud or mixed topology; interface Skype for Business with SQL Server,Exchange, SharePoint and Office or Office 365; set up HA solutions; connect Skype for Business with your PBX system and PSTN gateway; and interface with third-party collaboration platforms like Cisco Video Interop Server. Progent's certified network security consultants can assist you create and verify a security environment for your Skype for Business solution that meets regulatory requirements.

Microsoft Office 365 Exchange Online Integration with On-premises Exchange
Microsoft allows you to create seamless hybrid networks that integrate Office 365 Exchange Online and local Exchange deployments. This permits you to have specific mailboxes located at your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft Gold-certified consulting team can help you with any facet of designing, implementing and debugging your hybrid Office 365 solution. Progent's Exchange specialists can provide occasional support to help you through challenging technical problems and also offer comprehensive project management outsourcing to ensure your hybrid Office 365/Exchange initiative is completed on schedule and within budget. To learn more about Progent's online consulting services for integrating Office 365 and on-premises Exchange environments, see Office 365 integration solutions with on-premises Exchange.

Altaro VM Backup Software for Backup and Disaster Recovery
Altaro VM Backup offers small businesses a reliable and affordable solution for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud-hosted environments and also enables low-cost cloud backup to Azure storage. Top capabilities include industry-leading Augmented Inline Deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup intervals as little as five minutes for minimizing your Recovery Point Objective, advanced encryption, item-level restore options for individual files and emails, support for Windows CSV and vCenter for managing larger environments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up online VMs without downtime. Progent is a certified Altaro partner and can provide a broad range of consulting services to help you to design, install, manage and troubleshoot a backup and disaster recovery system based on Altaro VM Backup. For more information, go to Altaro VM Backup Consulting.

System Center 2016 Planning and Integration
System Center 2016 delivers important improvements for managing hybrid cloud environments through comprehensive integration with Windows Server 2016, Windows 10; seamless integration of multi-OS environments that include various Linux distributions, Microsoft Hyper-V and VMware vSphere; and expanded cloud support including tighter integration with Microsoft Intune for iPhone and Google Android smartphone management plus native integration with Operations Management Suite for cloud-enhanced analytics. Progent's System Center 2016 consulting experts can provide advanced remote and onsite support for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to design and install a new implementation of Microsoft System Center 2016, extend or optimize your current one, migrate smoothly from a previous release of System Center, or debug your System Center environment.

Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified IT consultants can provide Windows Server 2016 migration consulting services to help organizations of all sizes to plan and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud, or hybrid architecture. Progent can assist you to assess the value of Windows Server 2016 for your enterprise and can help you with any aspect of planning, configuring, administering or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist your organization to benefit from the many innovative disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica, plus workgroup and multi-domain failover clusters.

SharePoint Server Help
Progent's Microsoft-authorized Microsoft SharePoint Server 2010 engineers and Office SharePoint 2007 support professionals can assist you to rationalize the economic case for deploying the latest release of Microsoft SharePoint, consult with you on the most sensible edition of SharePoint for your circumstances, offer configuration and integration expertise, help you to install MS SQL Server as a supporting database manager, improve your network integrity, integrate your off-the-shelf and customized application programs to operate with SharePoint Server, design a company-wide security plan that includes portal technology, and provide troubleshooting and Call Center support.

Talk to a Progent Computer Consultant
To learn how to get in touch with a Progent network consultant for online or onsite support in , phone 1-800-993-9400 or visit Remote Network Help.














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