Progent offers three basic types of Helpdesk support including Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Support, and Call Center Consulting and Staffing Services. Progent is a Microsoft Gold Authorized Partner and Progent's Help Desk team of authorized Microsoft professionals gives your customers convenient access to a dependable technical group with years of experience delivering phone support and online repair for IT systems based on Microsoft products. Progent's focus is on earning the support Call Center a positive image as a key contributor to company performance. Progent's target is to fix and not merely report problems.
