Progent's Computer Contact Center Outsourcing Services for PC desktop support are intended specifically for small businesses who need fast access to a Help Desk Service Center with expert telephone support and effective escalation options but who have to operate within a restricted information technology budget. Key features of Progent's Help Desk Outsourcing Support Services are Help Desk Support, Secure Remote Access Provisioning, System Evaluation, Expert Escalation, Virtual Help Desk Call Center Support, By-the-Minute Billing, and Help Desk Call Center Applications Selection and Deployment.


Additional Topics of Interest

MSSQL Technical Consultant
MS SQL Integration Support Anchorage, Alaska

Microsoft SQL Server 2000 is a rich, web-aware database and data analysis solution that enables the rapid development of a new generation of high-end programs that can provide your company a critical competitive edge. SQL Server features built-in support for XML and the ability to communicate across the Internet and outside the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of background helping with Microsoft technology, assures you success in designing, deploying and supporting Microsoft SQL Server applications that are well connected with other applications powered Microsoft's .NET environment.

Cisco Access Point Security Consulting Services
Cisco Planning Small Business Computer Consulting Firm in Bay Area, CA

Progent's Cisco CCIE network infrastructure experts can help your business to configure, manage, update and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall consulting, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone expertise, and CUCM/CallManager software support.

Recruit Cisco Consultant Contract Job Opportunities
Contract Job Opportunities for Microsoft MCP Mather, CA

Progent is seeking to hire staff-level, results-driven Microsoft certified engineers with MCSE credentials; Cisco certified network engineers who have Cisco CCNP or CCIE certification; security consultants with CISSP or CISM or equivalent security credentials; and advanced system design experts with experience in mobile access, wireless connectivity, fault tolerance, workplace recovery, information protection, and virtual servers. Progent also seeks professionals who can work on our staff of desktop support specialists and remote troubleshooting experts. In addition, Progent is seeking experienced administrators able to perform productively in our fast-paced, virtual office environment.

Nagios Support Outsourcing
Engineer for MRTG in Fresno, CA

Network monitoring typically involves tracking a networkís resource utilization to help uncover throughput backups or troubleshoot hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free network monitoring utilities that run under Linux and can be used to monitor mixed-platform environments where Linux and Windows operate together. Progent's network integration consultants can help you take advantage of both these programs to tune and repair your network. Progent's Linux support services provide small companies and developers help with managing and supporting UNIX/Linux and Solaris systems that coexist with Microsoft-based products.

Network Consultants for Windows Server 2016
SF Bay Area Windows Server 2003 Network Consultant

The sophistication and integration requirements of Microsoft Windows Servers calls for a network consulting firm with practical expertise and in-depth knowledge in planning and integrating seamless, comprehensive network technology systems. The background of Progent's Microsoft-certified experts, which averages over 10 years supporting Microsoft integration, ensures you success deploying Windows Server 2008 and Windows Server 2003 to align optimally with your business goals. Progentís IT support can help you with designing, installing, administering, and supporting Windows Server solutions that increase the business value of your IT system. Progentís consultants can help you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows XP and other clients.

Consult for Exchange Email Hosting
Chicago, IL Professional

Progent's Exchange Hosting Support Services offer a world-class data center that features backed-up power and environmental control systems, round-the-clock staffed security and operations center, and fault-tolerant connections to Internet backbone service companies. Hosted Exchange servers are configured as virtual machines for service continuity, easy expandability, and rapid recovery. Services feature integration with your network, access to mobile communication products, continual monitoring of performance and security, spam and virus filtering, security update and service pack management, Helpdesk services, per-day data backup, and comprehensive messaging management services.

SCCM Cloud Management Gateway Remote Consulting
SCCM and SQL Server Consulting in Benicia, CA

System Center Configuration Manager automates application and device deployment at scale, streamlines compliance settings management, keeps track of network assets, protects against company data leakage, provides health reporting, enables secure self service, and delivers a common point of control for managing mixed-operating system ecosystems based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud specialists can assist businesses of any size with any facet of designing, installing, operating and repairing a SCCM deployment for on-premises, cloud-based, or hybrid networks.

Internet Networking Consultants for Remote PC and Smartphone
Computer Companies for Remote PC and Smartphone San Jose

Progent's remote connectivity and wireless synchronization specialists can help you to design and configure connectivity solutions for remote desktops, notebooks, and smartphones so they work tightly with your IT network, allowing you to optimize the productivity of your remote workers.

Automatic Network Infrastructure Diagrams Online Troubleshooting
Corte Madera, CA ProSight Remote Network Infrastructure Monitoring Consulting

ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for smaller organizations to diagram, monitor, enhance and troubleshoot their networking appliances such as routers, firewalls, and wireless controllers plus servers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology maps are always current, copies and displays the configuration information of virtually all devices connected to your network, tracks performance, and sends notices when potential issues are detected. By automating complex network management processes, ProSight WAN Watch can cut hours off common tasks like network mapping, reconfiguring your network, finding appliances that require important software patches, or resolving performance bottlenecks.

Case Study for Microsoft Operations Manager
MOM Case Study in Minneapolis, MN

Before Progentís Microsoft Operations Manager solution, network problems were approached reactively, after workers complained about them. With the benefit of proactive, automated warnings and trend analyses created by Microsoft Operations Manager, Progent is now able to address network troubles before they grow to be serious enough to disrupt network uptime. Thanks to Microsoft Operations Manager, Progent can resolve potential problems before clients suspect that the problems are there. Progent has expertise with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to provide small business IT systems enterprise-class reliability, safety and productivity.

System Center Operations Manager IT Consultants
System Center Operations Manager On-site Technical Support Indianapolis, IN

Medium-size companies can enjoy all the benefits of Microsoft System Center Operations Manager 2007 and have fast availability of Progentís Microsoft and Cisco certified network support experts. Thanks to Progent's economically priced IT support programs, medium-size organizations can choose a simple co-sourcing service program built around Microsoft Operations Manager 2007 with server monitoring, automated alerts, in-depth system analysis, Help Desk Call Center, and remote troubleshooting. For companies with line-of-business environments who need zero-downtime networking, Progent can provide a comprehensive round-the-clock outsourcing solution. Progent supports System Center Operations Manager 2007 to provide mid-size business information systems enterprise-class availability, security and performance.

Help and Support for Exchange 2016 Data Loss Prevention
Remote Support Services in Fort Worth, TX

Progent can help your business in all phases of your upgrade to Exchange Server 2016 including planning HA architecture for an on-premises, cloud-based or hybrid environment; CAL licensing compliance for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization design; determining mass storage requirements for your virtual machines (VMs), mailbox databases and log files; setting up HLB for fault-tolerant CAS services; designing, configuring and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.

High Availability Internet Connections Remote Troubleshooting
Computer Engineer for Fault-tolerant Internet Connectivity Madison

Progent's Cisco-certified network consultants can show you how to create an economical, 24x7 Internet connection architecture that can deliver non-stop Internet access through a wide array of fault tolerant Internet network products and services including non-stop BGP, automatic fail-over, and redundant Internet Service Providers. Progent offers Cisco Certified Internetwork Expert professionals to help you utilize the most current technology for high availability Internet access to build an affordable, completely redundant Internet interface with automatic failover and other capabilities to deliver non-stop Internet availability.


















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