Progent's Microsoft and Cisco authorized Consultants provide several service programs to help mid-size and large organizations develop an efficient and productive in-house Computer Support Help Desk. Progent's consulting services include Return on Investment evaluation, process study and improvement, executive reporting, education of internal staff, and documentation of processes. Progent's Software Evaluation and Integration Services help organizations analyze the various top level Help Desk application programs on the market and decide which packages may be excessively costly, miss key functions, or align badly with your company's corporate culture. Progent also offers temporary staffing for businesses who need to augment their internal Help Desk team for occasional tasks or to substitute for vacationing or indisposed workers.


Additional Topics of Interest

Development Companies for SQL Server Reporting Services
Access Engineer in Mesa, Arizona

Progent can provide remote and onsite consulting to assist you with any facet of business intelligence reporting from debugging or modernizing applications to planning and deploying an advanced BI environment. Progent's BI experts can help your company to support your current reporting environment, assist you to upgrade reports and databases from a discontinued reporting platform to a modern solution, and deliver as-needed remote training tailored to your specific needs. Progentís business reporting and analytics consultants can provide experience in all popular business analytics reporting tools including the SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI add-ins such as Power Pivot, Power Query and Power View, and Report Designer.

Disaster Recovery Onsite Technical Support
Network Consultants for Fully Redundant Internet Network

Progentís fault tolerant network consultants offer non-stop computing consulting, disaster recovery planning, system load balancing, high-availability interoffice connectivity, non-stop Internet architecture design, fault-tolerant data center support, and other non-stop operations consulting to help your company design a 24x7 environment for line-of-business applications. Progent has the experience to design economical, high-availability systems by deploying the evolving library of Microsoft Windows Cluster servers including Microsoft Windows Cluster Server 2003, SQL Server Cluster, and Exchange Cluster. Progentís Microsoft and Cisco certified engineers can help you design a fault tolerant mutli-location network with a fully redundant Internet connection and efficient network load balancing.

Database Applications Professional
Global Technical Support for Database DBA in Colorado

Progent's Microsoft-certified database consultants offer small and midsize businesses online DBA and programming services for leading RDBMS products such as Microsoft SQL Server, Oracle, MySQL, and Office Access. Consulting support offered by Progent include installation and configuration, application design and programming, administration support, synchronization strategies, storage management, performance optimization, migration, security and compliance, backup/restore options, troubleshooting, and webinar training.

Virtualization Professional
Scottsdale, AZ Virtualization Specialist

Server growth puts pressure on network budgets and administrative resources. Server consolidation through a virtual architecture promises lower total cost of ownership of hardware and quicker ROI, more efficient use of physical computers, streamlined operations, increased network uptime, and easier management. Typical uses for virtual machines include resource consolidation, economical platforms for mission-critical legacy applications based on outdated operating systems, and inexpensive isolation of software development or pilot testing environments from on-line systems.

XenApp Setup and Support
Consultancy for Application Delivery Garland, TX

Progent's Citrix-certified consultants can help your business to design, deploy, administer, and support a virtualized Windows application delivery solution built on Citrix XenApp. Progent's Cisco CCIE network consultants can help you enhance your network infrastructure for distributing server and client-side applications, and Progent's datacenter management and support experts can assist you to manage and maintain an off-site datacenter that offers high availability, enhanced security, and rapid disaster recovery.

Windows Server 2016 Containers On-site Technical Support
Windows Server 2016 Hybrid Engineer Herndon, VA

Progent's certified information technology experts can provide Windows Server 2016 migration consulting services to assist organizations of any size to design and carry out an efficient move to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud, or hybrid architecture. Progent can help your company to evaluate the business value of Windows Server 2016 for your enterprise and can help you with any facet of planning, deploying, administering or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist your organization to benefit from the many innovative high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus workgroup and multi-domain failover clusters.

ERP, MRP, Accounting System Development Firm
Software Consulting Firm

Progent's team of application experts offer in-depth support, software programming, integration help, and webinar training for popular business applications covering key areas including ERP and MRP, general accounting, business analytics, web application design, and the MS Office suite of business productivity software. As a Microsoft Partner with decades of background delivering high-level consulting support online, Progent can help clients anywhere in the United States to save the lost productivity and fees associated with travel and on-premises visits without compromising the effectiveness of technical services.

Remote Support Services for Linux Phone-based
Engineer for Linux Remote in Tampa, FL

Progent offers nationwide urgent help and troubleshooting services for companies that operate environments powered by versions of Linux or whose information systems include a combination of Linux platforms/Linux and Microsoft Windows products. Remote technical support offers optimum return for your IT dollar by preserving client efficiency and limiting the time charged for computer repair services. Advanced online access tools and experienced service specialists and engineers allow Progent to handle the majority of IT issues without wasting time and expense by going to your site. In the vast majority of cases your IT issues can be remediated by telephone or through a combination of phone help and remote network analysis. Progent can put you in touch with Cisco CCIE infrastructure experts and CISSP certified security specialists to assist with the most difficult network issues.

Amazon AWS enterprise hybrid cloud solutions Design
Programming Firm Fort Wayne, Indiana

Progent can provide cost-effective remote support to assist companies of any size to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for scalable cloud storage, and Amazon Glacier for low-cost long-term archiving. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, system design, pilot testing, deployment, centralized administration, performance optimization, licensing management, backup/restore mechanisms, and security strategies. Progent offers advanced expertise with firewall configuration and VPN connections and can show you how to create all-cloud or hybrid cloud networking models that efficiently incorporate Amazon AWS resources. Progent can provide occasional consulting to assist you to overcome complex technical issues or Progent can deliver project management outsourcing or co-sourcing to help you move to the Amazon AWS platform on schedule and on budget.

Progent Management Team Small Business IT Support
Progent Management Networking Companies

Progent's management team includes industry professionals with decades of background delivering network consulting services, technical support, and long-term information system planning to businesses ranging from startups to global enterprises. Great service calls for great people, and Progent stands out by having put together a management team that can provide customers with the top service value available anywhere.

Online Help for VPN
VPN Professional

Progentís Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or mid-size business deploy and support Ciscoís security and VPN technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both remote access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are simple to manage and provide the versatility to expand with your changing business needs. Progentís Cisco-certified network consultants are familiar with Ciscoís comprehensive family of hardware and software aimed at preventing information pilfering, virus and worm assaults, DDoS attacks, and other security risks to your information system. Progent can show you how to integrate Cisco products to achieve safe connectivity, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to establish a centralized client access control foundation for user certification, authorization, and accounting from an easy-to-use Web interface.

Endpoint Monitoring and Reporting On-site Technical Support
Specialists for Desktop Monitoring Mountain View, CA

ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management techniques to help keep your IT system running at peak levels by tracking the state of critical assets that power your network environment. When ProSight LAN Watch uncovers an issue, an alarm is transmitted immediately to your specified IT management staff and your assigned Progent consultant so any potential problems can be addressed before they can disrupt your business.

Exchange 2000 Upgrade Upgrading
Microsoft Exchange Upgrade Technology Consulting Anchorage, AK

Progent is one of the most experienced network support firms in the San Francisco Bay Area for integrating email and messaging systems powered by Exchange 2000. Progent is skilled in helping small businesses receive the full benefits of Microsoft Exchange 2000 for typical situations such as updating from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and outsourcing your Microsoft Exchange 2000 Server management.


















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