Progent's Microsoft certified Consultants offer several ways to help mid-size and large organizations develop an efficient and productive internal Network Support Helpdesk. Progent's consulting services include ROI evaluation, process study and improvement, management reporting, education of internal staff, and documentation of processes. Progent's Software Selection and Deployment Support Services help businesses analyze the numerous top level Help Desk application programs available and decide which packages might be too expensive, miss key features, or align poorly with your company's corporate culture. Progent also offers temporary staffing for organizations who need to augment their in-house Help Desk staff for special tasks or to substitute for absent or indisposed personnel.
