Progent's Microsoft authorized experts provide several service programs to help medium-size and large companies create a cost-effective and successful internal Computer Support Help Desk. Progent's consulting services include Return on Investment evaluation, process analysis and enhancement, executive reporting, training of internal staff, and documentation of procedures. Progent's Software Evaluation and Integration Support Services help businesses analyze the numerous top level Help Desk software packages on the market and decide what products might be excessively expensive, lack critical functions, or align badly with your organization's corporate culture. Progent also provides temporary staffing for businesses who want to reinforce their internal Help Desk team for special tasks or to fill in for absent or incapacitated workers.


Additional Topics of Interest

MCSE Expert Certified Great Plains Migration Online Consulting
Microsoft Dynamics GP ERP Online Support in Dallas

Key characteristics of Dynamics GP/Great Plains accounting include a modular structure that allows you to license only the functionality you need, a standardized foundation based on Microsoft technologies to secure your investment and offer a highly integrated environment, enhanced reporting services that permit you to monitor all operations, income and spending and sales trends, compatibility with Microsoft Office to enable access to corporate information, the capability to integrate data from virtually any db software or workstation application into Microsoft Dynamics GP, and an open design that makes it easy to develop custom programs. Progent can help you configure and support a reliable, secure server and communications network to support Dynamics GP, and can offer expert GP/Great Plains consultants to show you how to convert the powerful features of Dynamics GP/Great Plains business accounting software into a productive business solution.

Computer Consultants for Colocation Center Migration
Data Center Colo Technical Support Services in Charlotte, North Carolina

Colocation data centers make it possible for companies to share world-class facilities for hosting network equipment that supports critical applications and services. Progent's Microsoft and Cisco certified IT experts can assist your small business with all facets of your colocation strategy including choosing and moving to a colo facility, creating network architecture, defining required equipment, on-site and remote troubleshooting, establishing offsite network administration, and training your IT personnel.

County Government Services
Consultant Services for Local Government Exchange Des Moines, Iowa

Progent has a long background providing a broad range of online network consulting and urgent repair services to local governments and school districts across the U.S. Progent is one of the pioneers in delivering advanced online IT consulting and has provided network solutions to organizations in all 50 states. Online support eliminates travel costs and resolves problems more quickly than on-premises service calls.

Microsoft Office System Small Office Network Consultant
Computer Network Support for Microsoft

Progentís IT outsourcing services offer affordable computer support for small businesses. Whether it includes designing system infrastructure, setting up an in-house Help Desk or using an outside one, rolling out an updated email system, monitoring your system, or creating an on-line eCommerce solution, outsourcing your IT engineering services can contain costs and eliminate risks, allowing network service budgets to grow in a more linear and manageable manner than is possible by building up a large, all-purpose internal IT organization. Progentís Outsourcing White Paper and flyers show how Progent can enable you to create a protected and highly available network foundation for your critical applications based on Windows such as Office XP, Microsoft Office 2003, and Office 2000.

Exchange 2010 Availability Consultants
Troubleshooting for Microsoft Exchange Austin, Texas

Progent's Microsoft and Cisco-certified network engineers can help your organization to assess the value of Microsoft Exchange 2010 for your business and can assist your IT staff to plan and implement an efficient migration to Microsoft Exchange 2010 from Exchange Server 2003 or Exchange 2007 Server that will provide quick ROI by increasing your workers' efficiency, cutting the cost of equipment and support, simplifying management, and consolidating your key communications technologies.

scom 2016 ACS database Consultants
Microsoft Certified Expert scom 2016 management servers Technical Consultant in Jefferson, OH

System Center 2016 Operations Manager (SCOM 2016) is designed to promote top performance and dependable availability for key applications by providing unified, mixed-platform monitoring of IT resources deployed throughout on-premises systems and private and public clouds. Progent's SCOM consulting group can provide world-class remote and onsite expertise to assist businesses of all sizes to plan, integrate, optimize, enhance and repair SCOM 2016 deployments. Progent can assist your company to move to Operations Manager 2016 from earlier releases or from other IT infrastructure monitoring products, or combine multiple monitoring tools into a unified IT management ecosystem. Progent can also help you expand your SCOM 2016 scope to incorporate infrastructure based in public clouds such as Microsoft Azure and Amazon AWS.

Linux with Windows Professionals
Linux with Windows Consulting Petaluma, CA

If your office network mixes Linux technology platforms with MS Windows, Progent can show you how to incorporate your IT resources into a cohesive environment that permits all your operating systems to run side by side for simple administration, transparent dataflow, high dependability, enhanced throughput, and tight protection. Progent's Linux and Windows coexistence assistance offerings include network infrastructure integration and service, consulting for Windows services for UNIX, online network monitoring and management, online network support and repair, in-person technical support, and Help Desk Call Center support.

Dynamics GP Software Development Network Consultants
Dynamics GP VBA Services Buffalo, NY

Progent's expertise providing Microsoft .NET services and Microsoft SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and other developer platforms enable Progent to create custom line-of-business applications and eCommerce environments that integrate seamlessly with Microsoft Dynamics GP Software. Progent's Dynamics GP/Great Plains management reporting services can show you how to design reports that let you track your business more effectively, transforming uncooked data into useful understanding of your company and customers.

Firewall Support for ISSAP Certified
Secure in Livermore, California

Progent's ISSAP qualified security consultants, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP Certification as a result of rigorous examination and significant work with information security architecture. ISSAP security experts have in-depth understanding of access management systems and methodologies, telecommunications and network infrastructure security, cryptography, requirements analysis, BCP and disaster recovery, and physical security integration. Progent's ISSAP-certified security experts can help your business with all phases of secure network architecture.

Technical Consultant for System Center Operations Manager
Huntington Beach Consulting for System Center 2007

Progent's Microsoft-certified consulting experts have more than 10 years of background planning, implementing, optimizing and fixing Microsoft SCOM solutions and can provide organizations of all sizes expert remote or onsite consulting services for Microsoft SCOM 2012. Progent can assist your company to design an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and availability required to monitor your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to install and set up System Center 2012 Operations Manager management packs according to industry best practices for monitoring network infrastructure and both Microsoft and third-party applications and services. In addition, Progent can provide fast remote or onsite troubleshooting to assist you to remediate serious issues detected by System Center 2012 Operations Manager.


















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