Progent's Microsoft and Cisco authorized experts provide several ways to help mid-size and large companies create an efficient and productive internal Computer Support Help Desk Call Center. Progent's consulting services include Return on Investment evaluation, process analysis and enhancement, management reporting, training of in-house staff, and documentation of procedures. Progent's Software Selection and Deployment Services help companies sift through the numerous high-quality Help Desk application programs available and decide what products may be excessively expensive, lack key features, or align poorly with your organization's business goals. Progent also provides short-term staffing for companies who want to augment their internal Help Desk team for occasional tasks or to fill in for vacationing or incapacitated personnel.

Additional Topics of Interest

Private Cloud Services Technology Professional
Private Cloud Virtual Datacenter Hosting Engineer in Danville, CA

Progent's ProSight Virtual Hosting offers advanced virtual server technology, a world-class data center facility, and the support expertise of Progent's Microsoft certified consulting group to provide small businesses with a complete information technology outsourcing alternative that enhances network dependability and protection, reduces management hassle, and cuts costs. With Private Cloud Hosting, a smaller business can have each of its operating system platforms and key business application servers hosted in a safe and fault tolerant data center on a fast, non-stop virtual server configured and maintained by Progent's network service experts.

Microsoft Windows 2008 Server Small Business IT Consultants
Remote Consulting for Microsoft Exchange 2003 Livermore, CA

Progent's Microsoft-certified experts offer network support and IT consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progentís consulting team can show you how to design, integrate, troubleshoot and manage the entire family of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, Microsoft SharePoint Server, Hyper-V, Lync Server, Microsoft Project Server, and System Center Operations Manager.

Specialist for SMS 2003 Upgrade
Systems Management Server 2003 Technical Support

Progentís Microsoft certified experts provide small and mid-size businesses world-class consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows companies to install important applications quickly and reliably to appropriate workers, lower software costs and adhere to licensing agreements by determining patterns of usage, enhance Windows protection by improving your awareness of weak points and by delivering targeted patches, manage your mobile workforce through accepted standards independent of connection or location, and lower operational costs by fully exploiting the administrative capabilities built into Windows. Progentís SMS consulting professionals can help you use SMS economically for automated software and application installation, security patch control, and asset tracking management including program and appliance inventory.

Windows Server 2012 Storage Spaces IT Consultant
Windows Server 2012 Virtual Fibre Channel Integration Services

Progent's Microsoft Gold-certified professionals can assist you to evaluate the business value of Windows Server 2012 R2 for your company, develop test systems and migration strategies, tune your infrastructure for local, multi-location, cloud-based, and partial-cloud datacenters, train your IT support staff, develop an enterprise-wide security plan, streamline network administration, assist with creating applications, and build and test a DR/BC plan.

CISSP Technology Consulting Services
Expert CISSP Certified Security Services

Progent's CISSP qualified security consultants, or Certified Information Systems Security Professionals, are consultant who have been awarded CISSP Certification through extensive study and thorough testing. CISSP qualification indicates expertise in a worldwide standard for IT security. ANSI has given the CISSP status accreditation in the area of IT security under ISO/IEC 17024. Areas of expertise included under CISSP include Security Administration Procedures, Security Design and Models, Access Control Systems, Applications Development Security, Business Processes Security, Physical Security, Encryption, Communications, Network Security, and Disaster Recovery Planning.

Microsoft Help Desk Network Consultant
Help Desk Consultant Services in San Jose, CA

Progent's Microsoft certified Consultants offer several ways to help mid-size and large companies develop an efficient and productive in-house Network Support Help Desk. Progent's help desk consulting services include ROI evaluation, process study and improvement, management reporting, education of internal personnel, and documentation of processes. Progent's Software Evaluation and Integration Services help businesses sift through the numerous high-quality Help Desk application programs on the market and determine which products may be too expensive, lack key features, or align poorly with your organization's business goals. Progent also offers temporary staffing for organizations who want to augment their internal Help Desk staff for special tasks or to substitute for vacationing or incapacitated workers.

Coder for Excel Power Query
Specialists for Excel 2013 desktop Jefferson, OH

Progent's Microsoft-certified Office Excel and Office 365 Excel consultants can provide a wide variety of remote support services to help you to design, program, pilot test, deploy, administer, and troubleshoot applications powered by any release of Microsoft Excel, including Excel Online and Microsoft Office 365 Excel. Progent can assist your business to upgrade your existing Excel solutions to the latest releases of Excel, integrate Excel with Apple iOS-powered iPhones and iPads and Google Android smartphones and tablets, and resolve compatibility issues between different versions of Office Excel. Progent can provide on-demand support to clients who need a fast fix to a specific issue associated with Excel and Progent also offers comprehensive project management support for migrating or developing mission-critical application software built on Office Excel. Progent's affordable online training for Office Excel can be customized to meet the needs of individuals or teams.

Microsoft Lync Server Instant Messaging Troubleshooting
Lync Server 2013 and Active Directory Technology Professional in Massachusetts

Microsoft Lync 2013 allows businesses of all sizes to build a centrally managed and protected communications environment that permits a Bring-Your-Own-Device computing style with IM, presence, audio/video and web meetings with app sharing, and both IP-based and PSTN telephony across a broad assortment of desktop and handheld devices. Progent's Microsoft-certified Lync 2013 consultants and system integrators can assist your company to assess the advantages of Lync Server 2013, design an on-premises, cloud-based (with Lync Online) or hybrid model suitable for your present and future goals, deploy Lync 2013 in a way that expedites your return on investment, and provide custom webinar and on-premises training to your management staff and users. Progent has in-depth expertise in key pieces of a Lync Server 2013 deployment including Windows Server, SQL Server Express and Exchange Server, and Progent can help your organization to combine Lync Server 2013 with key Microsoft Office and Office 365 apps including Outlook clients and PowerPoint.

Problem Escalation Through Teamwork Small Office Network Consultants
Bay Area Computer Consultancy Companies

Progentís team of Microsoft and Cisco qualified consultants average more than ten years of hands-on industry background, in the trenches of network support, performing a wide variety of technical projects for a large array of businesses. Each Progent support professional shares a refined set of individual best practices that are incorporated into shared best practices training that Progent teaches its support personnel. This ensures that you get not only world-class technical skills, but also a consultant with proven methods for using technical knowledge to solve actual IT problems efficiently.

Microsoft and Cisco Certified Expert Custom Software Programming Firm
Database Programming Online Technical Support Honolulu, Hawaii

Progentís expert programmers, database designers, and project managers can assist enterprise clients to complete development programs for Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include fast access to veteran program managers for advanced planning and program co-ordination or Progent can assist customers plug expertise gaps by providing relational database architects and programmers experienced in building RDBMS applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can assist businesses to integrate SharePoint with additional applications like Microsoft SQL and Excel to build data-driven intranets and web portals. Progent also can provide expertise with multiple web development technologies and can help clients to create, enhance, repair, or port web applications to take advantage of the latest advances in web technology.

Network Support Outsourcing Engineers
Chief Information Officer Outsourcing Specialists

Progent is structured to provide comprehensive online consulting for all technologies common to todayís small company information systems and offers an array of vital, as-needed services including a part-time CIO to offer advanced planning and budgeting skills, a Call Center for help desk support, 24x7 remote monitoring, spam and email-borne virus filtering as a managed service, best-practices project management help for major projects like office relocations oroperating system migrations, Cisco-certified consultants for building and maintaining high-performance and robust infrastructure, certified security engineers to ensure information safety and compliance, disaster recovery specialists to design and document business continuity plans, and software developers to create, customize, or troubleshoot business applications.

Co-Location Support and Help
Largest Colocation Selection Online Technical Support in New York, New York

Colocation data centers make it possible for businesses to share world-class facilities for hosting computer equipment that runs mission-critical applications. Progent's Microsoft and Cisco certified consultants can assist your company with all facets of your colocation strategy including choosing and moving to a colocation facility, designing system topology, defining hardware, on-premises and remote troubleshooting, establishing remote system administration, and training your support personnel.

Web Application Security Assessment Engineers
Web Application Security Assessment Specialists in Ohio

Progent has created several security packages intended to provide larger corporations a professional and thorough network security evaluation from a group of qualified security consultants. All Progent's security evaluation packages feature a collection of procedures including automated scans from inside and from outside the network firewall, professional analysis of scanned data by accredited security engineers, creation of a report documenting the results, plus a live concise executive summary and an extensive interactive review for in-house IT administrators.

Small Business Server Premium Add-on On-site Technical Support
Small Business Server Premium Add-on Consultant Services Milpitas, CA

Microsoft Small Business Server (SBS) is an affordable collection of server products that provides the foundation for a powerful but easy-to-manage information. The technical demands of the Microsoft .NET products bundled with Microsoft Small Business Server requires a computer support expert with real-world experience planning and integrating seamless, comprehensive business technology solutions. Progent's Microsoft Small Business Server consultants have an average of over 10 years of background integrating computer systems powered by Microsoft products. This background ensures you success in installing, administering, and repairing network environments that incorporate the Small Business Server suite of servers and applications.

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