Progent's Microsoft authorized Consultants provide three ways to help mid-size and large businesses create a cost-effective and productive in-house Network Support Help Desk Call Center. Progent's help desk consulting services include Return on Investment evaluation, process analysis and improvement, executive reporting, education of in-house staff, and documentation of procedures. Progent's Software Evaluation and Integration Support Services help companies analyze the various top level Help Desk application programs available and decide what products might be excessively costly, lack key functions, or align badly with your organization's corporate culture. Progent also provides temporary staffing for companies who need to reinforce their in-house Help Desk staff for occasional tasks or to fill in for vacationing or incapacitated personnel.

Additional Topics of Interest

Linux Network Monitoring, Nagios and MRTG Technology Professional
Nagios Online Support

Nagios and MRTG are powerful, Open Source monitoring tools that operate on the Linux OS and can be used to analyze UNIX environments, MS Windows systems, or multi-OS networks in which the Linux OS and MS Windows run side by side. The Nagios monitor lets network managers to monitor network services including SMTP, HTTP, SSH, and NNTP. MRTG permits you to graph the bandwidth through SNMP network appliances including processors, routers, and switches. Progent's network integration engineers can help you utilize both these tools to tune and repair your computer network.

Computer Network Consulting company for Solaris Remote
Services for Solaris Online in New Orleans, Louisiana

Progent provides nationwide online help and consulting services for companies that operate Sun Solaris environments or whose IT systems feature a mix of Sun Solaris and Microsoft Windows technology. Remote IT help provides optimum return for your information technology budget by protecting user productivity and shortening the hours billed for network repair services. Advanced remote access utilities and skilled service specialists and consultants allow Progent to solve most IT problems without squandering time and money by going to your site. In the vast majority of situations your IT problems can be remediated over the phone or through a mix of telephone help and remote access. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISSP and ISSAP certified security specialists to help with the most difficult system problems.

From Home Job for Cisco CCDP
Network Consultant Telecommuter Job

Progent is seeking a variety of on-staff workers including solutions-driven Microsoft Certified Systems Engineers; system consultants with Cisco CCDP or CCIE certification; and consultants for fault-tolerant system architecture with experience in mobile access, wireless integration, non-stop systems, disaster recovery planning, data preservation, and virtual servers. Progent is also seeking desktop support experts, off-site service specialists, and CISSP or CISA certified security consultants. We are also looking for veteran managers and administrators who can perform effectively in our high-growth, virtual office model. Progent contracts freelance professionals with proven knowledge and working experience in high-demand information technology areas outside Progent's primary service concentration. Our Experts Team employs independent consultants who offer advice and programming support for strategic solutions that include Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; possess deep expertise with popular operating systems such as Linux derivatives, Macintosh, or Sun, or can provide world-class help in technologies like telecommunications, web site development, EDI, eCommerce, or dbm programming. Independent contractors certified by Progent coordinate with our staff engineers to provide comprehensive IT services for small and midsize company networks.

Windows 2003 Server Engineer
Onsite Technical Support in St. Paul, Minnesota

The complexity and connectivity demands of Microsoft Windows Servers calls for an IT consulting firm with hands-on expertise and in-depth knowledge in designing and building seamless, end-to-end network technology systems. The experience of Progent's Microsoft-certified experts, which averages more than 10 years supporting Microsoft technology, ensures you success deploying Windows Server 2008 and Windows Server 2003 to match optimally with your business objectives. Progentís consulting services can help you with designing, deploying, administering, and supporting Windows Server systems that maximize the productivity of your IT system. Progentís consultants can assist you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows XP, Vista and other clients.

Cisco VoIP phones Single Number Reach Consulting Services
Information Technology Consulting for Cisco VoIP Phones and CUBE in West Virginia

Cisco Unified Communications Manager (Unified CM), previously branded CallManager, operates as the foundation of Cisco's communications and collaboration platform. Unified Communications Manager and Unified Communications Manager Express (CME) offer a modern IP-PBX by integrating tightly with applications such as Unified CM IM and Presence Service with Jabber support, Unity Express for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact center. Progent's CCIE-certified consultants can help with any facet of Unified Communications Manager support and troubleshooting in areas that include integrating Voice over IP phones and desktop video IP phones, designing dial plans, configuring SIP trunking and PSTN support, deploying Cisco ISR routers with CUBE networking support, designing UCS server failover systems for high availability, and integration with Microsoft Exchange and Skype for Business.

Microsoft Certified Gold Partner Support Group
Largest Microsoft Gold Partner Small Business Computer Consultant

Progent is a Microsoft Gold Partner and has earned accredited competencies such as Information Worker Solutions. Microsoft Gold Certified Partners are the elite Microsoft Business Partners who earn the highest customer satisfaction and are afforded the closest working relationship with Microsoft. The knowledge, skills, and commitment needed to earn the status of Microsoft Gold Partner benefits Progent's clients by enabling Progent to provide your business better technical solutions for your IT network.

Microsoft System Center Operations Manager Integration Support
Worldwide System Center Operations Manager Integration Support Alaska

Remote 24x7 network monitoring, automated alerts, and actionable analytical reporting are crucial to maintaining the proper operation of your network and eliminating preventable and costly disruptions. Remote Monitoring and Management (RMM) technology has advanced to the point that businesses of all sizes can get a level of network stability that was once limited to enterprises. Progent offers several Remote Monitoring and Management (RMM) solutions delivered as low-cost services created to help you to identify and resolve a an array of IT network issues before they can hurt productivity.

Progent Management Support Companies
Progent's Management Network Architect Firms

Progent's management team consists of seasoned professionals with decades of experience providing network consulting services, troubleshooting, and long-term information system planning to businesses ranging in size from small offices to global enterprises. Great service calls for great personnel, and Progent has assembled a management team able to provide businesses with the top service value in the industry.

Private Cloud Virtual Datacenter Hosting Consulting Services
Specialist Spokane

Progent's Private Cloud Hosting combines proven virtualization architecture, a world-class data center, and the support expertise of Progent's Microsoft certified engineering team to provide small businesses with a complete IT outsourcing solution that improves network dependability and security, reduces management distraction, and cuts costs. With Progent's Private Cloud Hosting, a smaller business can have all of its software platforms and critical business application servers supported within a safe and reliable data center on a high-performance, high-availability virtual server set up and supported by Progent's computer service experts.

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