Progent's Microsoft authorized Consultants offer three service programs to help medium-size and large organizations develop an efficient and successful internal Network Support Help Desk. Progent's help desk consulting services include Return on Investment analysis, process study and improvement, executive reporting, training of in-house personnel, and documentation of processes. Progent's Software Selection and Integration Services help businesses sift through the various top level Help Desk software packages available and decide what packages might be excessively costly, miss critical features, or align poorly with your organization's business goals. Progent also provides short-term staffing for companies who need to reinforce their internal Help Desk team for occasional projects or to fill in for vacationing or indisposed personnel.


Additional Topics of Interest

CCIE Expert Certified Small Office Security Consulting Group
San Jose Microsoft Experts Setup Consultancy Services for Small Office

Progent is a leader in affordably delivering enterprise-class IT support to small businesses. Progent's success in handling the IT support requirements of the historically underserviced small company sector is the cumulative outcome of major technical and operational innovations that have removed a great deal of the traditional costs out of managing network service, injected unprecedented technical expertise into the support system, and dramatically streamlined the solution cycle.

Windows 10 Cortana Support and Setup
IT Services for Windows 10 Trusted Boot

Progent's Windows consulting experts can assist organizations of any size to evaluate Windows 10 or to migrate to Windows 10 from any earlier version of Microsoft Windows. Remote and onsite assessment and upgrade services for Microsoft Windows 10 available from Progent's experts include Return on Investment estimates, project supervision, application compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud and hybrid integration, mobile management and synchronization, telecommuter connectivity, security and compliance, automated provisioning and management, infrastructure design, wired/wireless convergence, disaster recovery planning, group and personal training for IT support personnel and users, and ongoing Call Center support services.

Network Management Outsourcing Consultancy
Top Network Management Outsourcing Engineers

Progent's ProSight portfolio of managed IT services are designed to provide organizations who maintain minimal internal network support teams with affordable access to world-class management tools and technical expertise. Benefits of Progent's ProSight catalog of managed services include flat-rate IT management costs, automation of routine management processes, ongoing absorption of the latest information technology, graceful transition from older technology to up-to-date solutions, improved fit between computer technology with strategic goals, guidance from veteran network experts, and freeing up management to concentrate on business issues instead of fast-evolving computer technology.

Exchange Server 2013 Onsite Technical Support
Owings Mills, MD Computer Consulting for Exchange 2013 Unified messaging

Exchange Server 2013 includes significant improvements to the functionality of Microsoft Exchange 2010 and introduces important innovations as well as a revamped architecture. These improvements affect key IT areas including manageability, availability, security, cost of ownership, teamwork, expandability, performance, compatibility, and productivity. Progent's certified Exchange 2013 consultants can assist your organization to evaluate the possible business benefits of migrating to Exchange 2013, create an efficient test and deployment strategy, and educate your IT team to maintain your Exchange 2013 solution. Progent can also provide affordable online support and management for Microsoft Exchange Server 2013.

Juniper Firewall Security Consultancies
Security Certification in Philadelphia

Progent's Juniper-authorized network consultants can help you to plan and implement Juniper Firewall/VPN platforms, enhance and support your network infrastructure, and upgrade efficiently from discontinued devices to current versions. Progent's Junos OS engineers can offer support for Juniper's premiere network operating system to help you to simplify the administration and strengthen the protection of your Juniper VPN appliances and firewalls. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS software productss and can help you maintain environments that include a combination of Juniper's OS platforms.

Wireless Security Specialists
Consultancy Mississippi

Progent offers consulting for security auditing software such as LANguard from GFI for running a set of programmed network testing scans to identify potential security problems. Progent has extensive knowledge of network analysis tools and can help you to make sense of audit reports and react effectively. Progent can help you design security into your business processes, configure scanning software, plan and implement a protected system architecture, and suggest policies to optimize the safety of your network. Progent's security professionals are able to show you how to configure a firewall, design safe remote connectivity to email and data, and install VPN. Progent's qualified security experts can test the protection of web applications and can conduct comprehensive security tests of company-wide security to validate your company's compliance with important international security standards such as HIPAA, PCI, and ISO.

Check Point NGX VPN Network Intrusion Penetration Testing
Check Point NGX VPN Auditing Indiana

Progent's Check Point Software consultants can help you choose and configure Check Point Software Firewall/VPN utilities and hardware powered by Check Point's technology to provide an economical and effective security solution for your corporate network. Progent can also show you how to integrate other Check Point products including ZoneAlarm and Check Point UTM-1 appliances with security products from other vendors and offer a single source for on-going network support, maintenance, training, and consulting expertise.

Enterprise hybrid cloud integration Consultants
Microsoft Azure hybrid cloud solutions Consulting Services Boston, MA

Progent can provide expert online support to help companies connect their networks with popular public clouds such as Microsoft Azure and Amazon Web Services. Progent can help you to design and manage cost-effective ecosystems that can include Windows and Linux operating systems and applications in both cloud-based solutions or in hybrid topologies that seamlessly combine local IT assets along with public clouds. To assist you to integrate public cloud services with networks, Progent can provide a variety of public cloud migration services that include Azure hybrid cloud planning and integration consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service development and troubleshooting. Progent has more than 15 years of background delivering advanced consulting services online, and Progent can make sure you successfully carry out your cloud migration initiatives quickly and within your budget.

Outsourcing for SMS 2003 Upgrade
Microsoft SMS Server Online Help Novato, CA

Systems Management Server provides added capability for change and configuration management of Windows-based networks via introducing Feature Packs. Feature Packs lower the net operational costs of managing and configuring software by making it easier to copy system images, manage mobile devices, and operate management utilities. In addition to advising you about ways to cut management expenses by installing Microsoft SMS 2003 Feature Packs, Progent's consultants can show you how to plan and perform IT tasks that cover areas that Feature Packs are designed to streamline. Progent's adoption and upgrade services can minimize cost and reduce business disruption as you transition to the latest operating systems and applications. Progent's wireless consulting experts can show you how to develop efficient processes and policies to manage handheld computers and intelligent portable phones so your field force remains productive and secure. Progent's CISSP-certified engineers and CISM-certified security experts can show you how to design a security strategy that includes standards, procedures and technologies to keep your IT computer system safe.

Professionals for System Center MOM
Comprehensive Event Management Technical Support Services in St. Helena, CA

Small to middle size companies can now get all the benefits of System Center Operations Manager and also have quick access to Progentís Microsoft and Cisco certified IT consulting professionals. With Progent's affordably priced network service packages, mid-size businesses can choose a simple co-sourcing service program based on Microsoft Operations Manager with server monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing solution. Progent offers expertise in Microsoft Operations Manager 2007 to provide small and midsize company networks world-class reliability, protection and performance.

Catalyst Switch LISP Specialists
Remote Catalyst Switch VSS Remote Troubleshooting Huntington Beach, California

Progent's Cisco-certified CCIE networking consultants can help your business to set up, manage, upgrade, tune and troubleshoot Cisco Catalyst switches. Progent can also assist you to harden the security and compliance of Catalyst switches and move smoothly from legacy switches to modern models.

Security Contractor for Symantec Security
Symantec Raptor Network Security Audit

Progent's Symantec consultants can assist you to support discontinued Symantec firewall and Symantec VPN appliances such as the Symantec Raptor and VelociRaptor line or show you how to upgrade to newer firewall technology. Progent can also enable you to design and execute a complete security plan that can include firewall and VPN devices and software, managed security and virus defense services, server and application monitoring software, and formal policies and processes. Progent has the skill to be your single source for continuing network help, administration, education, and security expertise.


















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