Progent's Network Help Desk Outsourcing Support Services are designed especially for small businesses who need immediate access to a Help Desk Service Center with professional phone support and effective escalation options but who must operate within a limited network support budget. Important features of Progent's Help Desk Outsourcing Support Services are Help Desk Phone Support,
Secure Remote Access Support, Initial System Evaluation, Expert Escalation, Virtual Helpdesk Support, Per Minute Billing, and Help Desk Software Selection and Integration.
