Progent's Network Help Desk Outsourcing Services are designed specifically for small organizations who require immediate access to a Help Desk Service Center with professional phone support and full escalation options but who have to operate within a restricted information technology budget. Important features of Progent's Help Desk Outsourcing Services include: Help Desk Call Center Phone Support, Secure Remote Access Support, Initial System Assessment, Problem Prioritization, Virtual Helpdesk Support, Per Minute Billing, and Help Desk Applications Selection and Integration.


Additional Topics of Interest

Windows 2003 Server Consulting Services
Windows 2003 Server Support and Integration

The experience of Progent's certified Windows Server consultants, with an average of over 10 years of support in Microsoft technology, assures you success in identifying the version and set up of Windows 2003 Server that matches most closely with your business strategy. Progent can also assist you with designing, installing, managing and supporting powerful IT applications based on Windows Server, and can assist your upgrade from Windows 2000 Server or Microsoft Windows NT.

Engineer for ProSight Hosting for Virtual Servers
Virtual Machine Hosting Engineers

Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small or mid-size company's production servers in an environment that delivers the highest degree of availability and scalability and is in addition easy to move to another host. ProSight Virtual Hosting options are built on proven virtualization platforms that enable small businesses with multi- platform environments to economize significantly on the expense of capital investments, system maintenance, and network management while benefiting from world-class fault tolerance and an unprecedented degree of vendor flexibility.

iPhone and Outlook integration Consultants
iPhone and Exchange integration Network Consulting in Fremont, California

Progent can provide affordable online assistance to assist you to design, configure, and troubleshoot any facet of your iPhone and Windows integration solution and is available for quick jobs to help you through specific technical roadblocks or major engagements to help you finish business-critical initiatives on time and within budget. Progent has expertise in local, cloud-based, or hybrid environments and can help you build or maintain a resilient, protected and efficient infrastructure that aligns with your mode of computing. Progent can also provide remote and onsite training to help manage and use your iOS devices in a secure, team-oriented environment that optimizes the business value of your information network.

Amazon cloud AMI Programming
Cisco Certified Amazon S3 backup Programming Firm in Denver, Colorado

Progent can provide affordable online support to help companies of any size to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for expandable low-latency storage, and Amazon Glacier for value-priced long-term archiving. Progent can assist your IT team with every aspect of Amazon AWS integration including requirements analysis, readiness assessment, architectural design and review, pilot testing, configuration, centralized administration, performance optimization, software license management, backup/restore mechanisms, and security strategies. Progent can provide advanced expertise with firewalls and VPN technology and can help you deploy cloud-based or hybrid cloud networking models that seamlessly integrate Amazon AWS resources. Progent offers as-needed support to assist you to resolve technical roadblocks or Progent can provide project management outsourcing or co-sourcing services to help you migrate to the Amazon AWS cloud on time and within budget.

Exchange 2010 SharePoint integration Online Help
Exchange Server 2010 Configuration Sunnyvale, CA

Progent's Microsoft-certified engineers can deliver low-cost remote and on-premises support to carry out your migration to Microsoft Exchange 2010, produce extensive documentation of your upgraded messaging system, educate your IT team and end users to get them ramped up rapidly on Exchange 2010, and provide ongoing management services and engineering support. Progent's consultants can also help you upgrade from Microsoft Exchange Server 2010 to Exchange Server 2013 or Exchange Server 2016.

Professionals for Mozy
Symantec Backup Exec Consulting Charlotte

Progent can provide economical online support from IT engineers with expertise in a broad range of utilities and technologies that provide solutions for protecting Microsoft Windows, Apple Mac, and Linux/UNIX physical and virtual servers and workstations plus laptops and handhelds. Progent can provide consulting support for leading data protection platforms such as Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take Backup, Mozy, Retrospect for Macintosh, Time Machine, VMware Data Recovery (VDR), and Oracle Solaris FLARs. Progent can help you to implement, enhance, or maintain backup solutions for a variety of architectures such as local, remote, cloud-based, or a mix.

ISA 2004 Firewall Online Troubleshooting
Remote Consulting Corpus Christi, TX

Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have broad backgrounds developing corporate security solutions for information systems with many sites, remote workers, and mission-critical eCommerce applications. A Progent ISA Server consultant can help your small company plan and implement a configuration of ISA Server 2004 that supports your information protection requirements without restricting your productivity.

Security Support Services
Cisco Security IT Consultants

Cisco's PIX Series firewalls have reached end of life and Cisco might not offer support these devices. Progent still offers consulting support for Cisco's PIX 500 firewalls to help you with maintenance and Progent can in addition help you determine whether to migrate to more current firewall products available from Cisco. Progent's Cisco-certified experts can help you plan and implement a smooth upgrade to Cisco ASA 5500-X Series firewalls following leading practices.

Private Cloud Virtual Datacenter Hosting Specialist
Private Cloud Hosting Services Professional

Progent's Private Cloud Hosting outsourcing provides complete hosting of a small or mid-size company's servers in an environment that delivers the maximum level of availability and expandability and is also simple to move to another host. Progent's Private Cloud Hosting and Management services are built upon proven virtualization techniques that enable small and midsize businesses with mixed- platform environments to save significantly on the expense of capital equipment, infrastructure maintenance, and network administration while achieving world-class fault tolerance and an unprecedented degree of vendor flexibility.

Specialist for Exchange 2007 Server
Exchange 2007 Remote Technical Support San Francisco, San Jose, Oakland, Sacramento

Progent's expert support team can show you how to design and deploy a smooth in-place Exchange Server 2007 upgrade plan that avoids network downtime, reduces long-term service requirements, and makes your Exchange Server 2007 easy to administer. For complex multi-server or multi-location upgrades, Progent has the background to complete your project rapidly and economically. Progent's Exchange Server 2007 help, troubleshooting, and consulting offerings include assistance with the integration of third-party add-ons to Exchange 2007 Server and the design of unified messaging implementations based on Microsoft Exchange 2007 Server.

Specialist for VMware NSX Private Cloud
Consultant

VMware's NSX virtual network platform enables you to build complete logical networks in software. NSX permits virtual networks to be deployed instantly and managed with a high level of automation independent of the physical components making up the basic IP network. VMware Site Recovery Manager supports automated disaster recovery, application mobility, and non-disruptive site relocation, failback and re-protect. Site Recovery Manager also enables non-intrusive testing for site recovery, upgrades and fixes and can generate audit reports to verify complete service recovery, validate SLAs and demonstrate DR compliance. When used with VMware's NSX virtual network platform, VMware SRM can rapidly restore the entire virtualized network topology at the secondary site. Progent can provide the skills of a VCDX certified VMware NSX consulting expert and VMware SRM integration specialist to assist your organization to design, deploy, test and administer a disaster recovery solution powered by VMware SRM and VMware NSX.

Professional for Dynamics GP Development
Microsoft Dynamics Development in Milpitas

Progent's expertise delivering Microsoft .NET support and Microsoft SQL Server consulting, and Progent's programming experience with VBasic, XML, and additional developer tools make it possible to design specialized mission-critical applications and eCommerce environments that integrate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains reporting consultants can help you create reports that let you track your business more thoroughly, turning raw information into valuable insights into your business.

Citrix XenApp Professional
Citrix Technology Consultants Tucson, Arizona

Citrix offers a powerful family of platforms that provide enterprise-grade manageability, expandability, and responsiveness for virtualizing servers and for server-based distribution of virtual Windows desktops and applications. For managing virtualized Windows desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For creating and managing virtual servers, Citrix offers XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified consultants can help you to assess the business advantages of Citrix technology and show you how to plan, validate, deploy, troubleshoot, and support Citrix solutions.

SQL Server 2016 Mobile Reports IT Consultants
SQL Server 2016 Backup Encryption Network Consultants

Microsoft SQL Server 2016 offers major enhancements in speed, scale, security, uptime, BOYD integration, and integrated BI. Innovations include PolyBase for processing relational and non-relational databases in one appliance for data warehousing, Jason integration, Row-level Security, Mobile Report Publisher, and centralized control over local and cloud-based operations and services. Progent's Microsoft-certified consulting team can provide online and on-premises expertise to assist businesses of all sizes to implement, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all core Microsoft platforms such as Windows Server and Hyper-V, Exchange, SharePoint, Dynamics GP, Skype for Business, and System Center Operations Manager.


















© 2002- 2019 Progent Corporation. All rights reserved.