For office networks located in the state of Idaho, Progent's Microsoft authorized engineers can provide remote phone support and remote troubleshooting to fix your network troubles quickly and cost effectively. Progent has acquired enterprise-class expertise, advanced software tools, and support databases to identify and resolve computer network problems while avoiding the cost and delays normally associated with on-site technical service visits.

If your Idaho business is situated beyond the larger metro areas such as Boise City, Pocatello, Idaho Falls, or Lewiston, your nearby computer support options may be limited in expertise, or not available during a crisis. This results in a computer network that is unstable or causing productivity loss due to technical problems going unresolved for too long. Progentís team of seasoned network consultants average more than 10 years of real-world computer industry experience, in the trenches of IT support, performing a extensive range of technical projects for a broad range of clients. This means you get not just the technical skills needed for the task, but a professional with field proven methods for applying those skills to provide efficient network solutions.

Planning and Configuration Support for Meraki Indoor and Outdoor Wi-Fi APs
Progent's Meraki Wi-Fi AP consultants provide remote and onsite support services to help organizations of any size to plan, deploy, manage, expand or troubleshoot Wi-Fi systems that utilize Cisco Meraki cloud-managed APs. Progent can assist you to configure and manage Cisco's Meraki-based wireless networks for environments that can range from a teleworker's home or a remote office to a campus or a nationwide enterprise. Progent can also assist you to configure other Cisco products such as Catalyst, Nexus and Meraki switches, ASR routers and firewalls to create a seamless ecosystem that delivers identical connectivity, responsiveness, security, manageability and uptime for wired and Wi-Fi clients regardless of their location or computing device. (Check out Cisco Meraki switches integration.)

Microsoft Windows 8.1 Integration Support
Progent's certified Windows 8.1 consulting experts can deliver a variety of network consulting services to assist companies of all sizes to deploy, manage, and support networks that include desktops, notebooks, tablets, or Windows phones based on Microsoft Windows 8.1. For enterprises, Progent's senior project management consultants can help set up test environments to assess Windows 8.1 and plan and manage Windows 8.1 deployment projects based on leading practices. Progent's consultants also offer Windows 10 planning and migration help.

Wide and In-depth Expertise with Office Networks
Progentís team of close to 100 networking consultants means customers can take advantage of the leverage of over a thousand years of cumulative experience and collective knowledge to resolve the most troublesome network problems. Progentís certified information technology engineers possess the know-how to identify fixes fast and deliver them cost effectively.

Consulting Expertise for Microsoft System Center 2016 Virtual Machine Manager
System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 family of network monitoring and management products and is intended to offer a centralized solution for deploying and administering virtualized fabric and services across hybrid environments that can include on-premises and hosted datacenters and Azure publics cloud resources. Progent's Virtual Machine Manager 2016 consultants can help organizations of all sizes with all facets of designing, implementing, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization topology, show you how to upgrade smoothly from older versions of Virtual Machine Manager, develop workflows for creating and installing VMs and VM hosts, implement fault-tolerant compute and storage clusters, integrate your datacenter infrastructure with public cloud services, configure virtual switches, write and debug PowerShell scripts, and assist you to assess the potential advantages of new capabilities like Storage Replica and Host Guardian Service. Progent's hypervisor professionals offer advanced Hyper-V consulting and VMware vSphere expertise.

Progent is a Gold Certified Partner with Microsoft
Progent has been designated by Microsoft as a Gold Certified Partner, an honor given only to the highest class of companies that operate closely with Microsoft, have demonstrated advanced technical skills, and have confirmed customer references. Microsoft Gold Certified Partners must maintain large staffs of IT professionals who have completed extensive proficiency testing. Gold Partners are given access to exclusive support and training programs from Microsoft and early exposure to beta software for training and piloting purposes.

Configuration of Cisco's Managed Switches
Progent's Cisco-certified CCIE network technology engineers can provide expert remote and on-premises support for Cisco's Catalyst, Nexus and Meraki families of fixed and modular switches for applications that range from small or midsize businesses and campus LANs to enterprise data centers and public clouds. Progent can show you how to deploy Cisco's continually improving switching solutions to realize the speed, expandability, resilience, virtualization support, security and ease of management demanded by your organization. To learn about Progent's consulting and support services for Cisco's extensive family of Catalyst switches, refer to Cisco Catalyst switch consulting and support services. For details about Progent's consulting and support for Cisco's Nexus Series of data center switches, refer to Cisco Nexus switch consulting and support services. For information about Progent's support services for Meraki switches, refer to Cisco Meraki switches integration.

Cisco Unity Connection and Unity Express (CUE) Integration and Troubleshooting
Cisco Unity Connection, an integrated expansion of Cisco Unified Communications Manager, is a converged voice messaging system that accelerates teamwork by providing flexible set of options for accessing voice messages within an environment that is simple to implement and maintain. Cisco Unity Connection allows you to read and manage voicemail messages from your email inbox, browser, Cisco Jabber, a Cisco Unified IP endpoint, a smartphone, or an iPad or tablet. Cisco Unity Express (CUE), offered in certain Cisco ISR routers, offers affordable voicemail, integrated messaging, interactive voice response (IVR), and automated-attendant services for small to medium businesses and corporate branch offices with as many as 500 workers. Progent's Cisco-certified CCIE consulting experts offer Cisco Unity Connection and Unity Express (CUE) integration and technical support services to make sure your CUE deployment continues to deliver significant competitive advantage.

Progent's Consulting and Development Services for SQL Server 2014
Microsoft SQL Server 2014 includes significant improvements in key areas such as performance, availability, compliance, and cloud readiness. SQL Server 2014 is the first release of SQL Server that includes in-memory capability that operates transparently across all workloads including Online Transaction Processing (OLTP), data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective remote and on-premises services such as planning, deployment, administration, troubleshooting, and software development expertise to enable organizations of all sizes to achieve maximum business value from their SQL Server 2014 investment. In case you are already using SQL Server 2014, Progent can assist you to perform a cost-effective transition to Microsoft SQL Server 2016.

Planning and Migration Help for Microsoft Windows 10
Progent's Microsoft-certified Windows 10 planning consultants can help businesses of any size to evaluate Windows 10 or to migrate to Windows 10 from an earlier version of Windows. Remote and onsite evaluation and migration support for Microsoft Windows 10 available from Progent's consultants include Return on Investment analysis, project coordination, application and driver compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud solutions, mobile device management and synchronization, telecommuter access, data and identity security, streamlined deployment and management, network optimization, wired/wireless convergence, disaster recovery planning, webinar training for IT support staff and users, and ongoing technical help.

Cost-effective Computer Support Solutions
Many small organizations rely on flawed metrics when searching for a computer consultant. Cost per hour is seldom a good measure for value. A consultant with inadequate technical background can take many times longer to perform the same task than an experienced Information Technology expert. For example, billing 30% less per hour, but taking three times as long for the same job is hardly a bargain. Still worse, a poorly designed or configured IT environment that is unstable and difficult to manage or upgrade can cost a business many times over its setup price due to lost productivity. Progent's customer testimonials from satisfied companies throughout the U.S. confirm the effectiveness of Progent's support model and the expertise of Progent's team of engineers.

Get in Touch with a Progent Computer Consultant
To learn how to contact a Progent network support expert for remote or onsite support in , call 1-800-993-9400 or go to Remote Computer Help.














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