For office networks located in the state of Idaho, Progent's Microsoft and Cisco authorized technical experts can provide phone assistance and troubleshooting to fix your network problems fast and cost effectively. Progent has acquired enterprise-level skills, software utilities, and support databases to identify and resolve IT problems without the cost and delays associated with on-site service calls.

If your Idaho company is located beyond the larger metro areas such as Boise City, Pocatello, Idaho Falls, or Lewiston, your nearby computer support choices may be limited in technical capability, or unavailable during a crisis. This results in a network that is unusable or causing productivity loss due to technical problems continuing for too long. Progentís team of seasoned network consultants average more than 12 years of real-world industry experience, in the trenches of computer network support, performing a large variety of technical tasks for a extensive range of clients. This means you get not only the technical know how needed for the job, but a professional with demonstrated methods for applying that expertise to deliver cost effective network solutions.

Microsoft Dynamics NAV Consulting
The latest edition of Microsoft Dynamics NAV ERP includes powerful new features such as Personalized Role Centers, improved BI and reporting capabilities, and advanced workflow management. Progent's Dynamics NAV ERP professionals offer programming, configuration and troubleshooting services to enable your company to benefit from MS Dynamics NAV. Progentís engineers can help you to connect MS Dynamics NAV to additional systems and programs. In addition, Progent can assist you to design and analyze data warehouses so you can enhance your knowledge of your business, attract additional customers, refine your marketing campaigns, and build successful alliances.

Microsoft Project Server Consulting
Progent's Microsoft Project Server experts offer comprehensive remote and onsite support services for Microsoft Project Server as well as for all Microsoft platforms that integrate closely with Microsoft Project Server. Services provided by Progent include Project Professional integration, SharePoint 2013 planning and deployment, Microsoft SQL Server 2016 integration and development, SQL Server 2014 support, Microsoft Exchange 2016 migration, Microsoft Exchange Server 2013 integration, Exchange Server 2010 management,Excel and Office 365 Excel application support, plus PowerPoint and Visio webinar training. Progent can provide Cisco-certified CCIE network engineers to assist your company to enhance your environment to accommodate local, branch office, home-based, and mobile users so that they can utilize Project Server to work together securely and efficiently. Progent's network security consultants can assist your IT team to adopt and enforce security workflows that safeguard sensitive business information without interfering with the productive sharing of authorized information.

Google Android Phone and Tablet Integration
Progent's Android phone and tablet integration expertise have years of background delivering online and onsite support for organizations of all sizes who want to integrate Android phones and tablets into their IT networks so that mobile clients can work together from virtually anywhere. Progent offers the range of know-how to solve network problems that involve numerous vendors and that represent a combination of older and up-to-date information technology. Progent offers budget-friendly online consulting to assist you with any aspect of planning, deploying, managing and troubleshooting your BYOD solution. Progent can deliver occasional technical support to assist you to handle especially stubborn IT issues, or Progent can provide comprehensive project management support to help you complete major IT projects on schedule and within budget. Progent can assist with on-premises, cloud-based, or hybrid network environments and offers support for operating systems, applications, management tools and network infrastructure. Progent also offers customized group or one-on-one training to show you how to manage and operate Android phones efficiently.

Unified Communications Manager and Cisco Unified Communications Manager Express Planning, Deployment and Troubleshooting
Cisco Unified Communications Manager, previously known as CallManager, is the core of Cisco's communications and collaboration portfolio. Cisco Unified Communications Manager and Cisco Unified CM Express offer a location-independent IP-PBX solution by integrating closely with unified messaging applications that include Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR), and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact center. Progent's CCIE-certified CUCM experts can assist with any facet of Unified CM support and troubleshooting in areas that include integrating Voice over IP phones and desktop video phones, designing dial plans, integrating SIP PSTN trunks and CUBE session border controllers, installing Cisco ISR routers with CUBE networking support, designing UCS server clustering solutions for survivability, and integration with Exchange and Skype for Business.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a brief interview with a Progent information assurance consultant. The interview is intended to evaluate your company's preparedness to stop or recover rapidly after a ransomware attack. Progent will consult with you directly to gather information concerning your current AV defense and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can follow best practices to build a cost-effective AV and backup environment that aligns with your business needs. For additional information, refer to The ProSight Ransomware Preparedness Report.

MySQL Application Development and DBA Support
Progent's certified MySQL relational database management system consultants can provide a range of budget-friendly services to assist organizations to optimize the strategic value of their MySQL environment. Consulting services provided by Progent for MySQL systems cover DBA services, software programming, and MySQL migration help.

Immediate Assistance for Urgent Issues
With Progentís emergency remote computer troubleshooting services, your company can get immediate help for problems that are causing network disruption. Remote help does away with the long wait and higher cost associated with in-person network help. For day-to-day administration tasks, Progentís off-site support engineers can complete the majority of jobs within minutes of a request, rather than forcing your company to wait for hours for on-site support to show up.

Office 365 Integration with On-premises Exchange
Microsoft allows you to create transparent hybrid networks that integrate Office 365 and on-premises Exchange. This allows you to have specific mailboxes located at your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can assist you with any phase of designing, integrating and debugging your hybrid Office 365 solution. Progent's Exchange consultants can deliver as-needed support to help you resolve challenging technical problems and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 initiative is completed on time and within budget. To find out more about Progent's online consulting services for hybrid Office 365 and on-premises Exchange environments, refer to Office 365 integration with on-premises Exchange.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco-certified SIP infrastructure experts and Cisco CUBE configuration consultants can help your business to plan, deploy, manage, troubleshoot and enhance Cisco's SIP infrastructure solutions and Cisco's CUBE-based IP PSTN trunks. Progent can provide affordable remote or onsite support to assist you to move efficiently to a productive unified communications network that offers fast return on investment. Progent's Gold-certified Microsoft unified communications experts can help you to set up interfaces between Cisco's CUBE SBC and Microsoft's rich media applications like Skype for Business and Lync for access to a SIP PSTN trunk.

SharePoint Server Support
Progent's Microsoft-authorized SharePoint Server 2010 specialists and SharePoint Server 2007 experts can assist you to evaluate the business justification for implementing the latest version of SharePoint Server, consult with you on the most appropriate edition of SharePoint Server for your circumstances, offer setup and deployment services, help you to install MS SQL Server as a supporting database, improve your network infrastructure, integrate your standard and customized application software to operate with Microsoft SharePoint Server, design a comprehensive security plan that incorporates portal technology, and deliver maintenance and Call Center services.

ProSight WAN Watch Network Infrastructure Management
Progentís ProSight WAN Watch infrastructure management service makes it simple and inexpensive for smaller businesses to diagram, monitor, enhance and debug their networking appliances like switches, firewalls, and access points plus servers, client computers and other devices. Using state-of-the-art RMM technology, ProSight WAN Watch makes sure that network diagrams are always current, captures and manages the configuration information of virtually all devices connected to your network, monitors performance, and generates alerts when potential issues are discovered. By automating complex management and troubleshooting activities, ProSight WAN Watch can cut hours off common chores such as making network diagrams, expanding your network, locating appliances that need critical software patches, or resolving performance issues. Read about Progent's entire ProSight series of affordable managed services for small businesses.

Get in Touch with a Progent Computer Support Expert
To find out how to contact a Progent network consultant for online or onsite help in , call 1-800-993-9400 or go to Remote Network Support.














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