If your company computer network is in the state of Idaho you can depend on fast phone-based technical support from a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified consultant to help with emergency problems affecting your computer network. Progent maintains one of the most extensive teams of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consulting experts available by phone of any nationwide support firm in the United States. Rates are affordable, billing is per minute, sign-up is immediate, and service is unbeatable.

If your Idaho network is situated away from more populated urban neighborhoods such as Boise City, Pocatello, Idaho Falls, or Lewiston, access to UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified engineers could be problematic during a crisis. This can cause a drop in income for your company, angry clients, unproductive employees, and distracted management. By utilizing Progent's online services, you can get in touch with a qualified professional ready to provide help whenever you have to have it to keep your computer network operating.

Because Progent bills for phone help on a per-minute basis, your company owes just for technical help delivered. Progent imposes no service activation surcharge. Many remote consulting firms have large minimum time requirements or bill for every fifteen minutes or more. Progent's by-the-minute granularity and simple pricing model do away with large tabs for fast repairs.

If your Idaho company requires remote help for UNIX, Linux, Solaris, Mac or Cisco technology, go to Progent's online help, phone 866-776-4368, or visit Contact Progent.

What Makes Progent's Remote Support Services Special?
Progent's seasoned staff of remote support professionals possesses a wide array of in-depth computer knowledge. This enables Progent's remote technical support experts to deal successfully with the most challenging technical problems faster than is possible with ordinary independent support firms or with the internal IT staff usually available to small or mid-size companies. Progent has refined the tools and experience to fix technical issues economically in many different network environments that feature mixtures of UNIX/Linux, Sun Solaris, Apple Mac, Microsoft Windows, and Cisco products. (Refer to Progent's client testimonials.)

Progent's UNIX, Linux, Sun Solaris, Mac OS X, and CCIE service specialists have been awarded professional certifications such as Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote service engineers also hold a variety of key Cisco certifications such as Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional (CCSP), Voice Professional (CCVP), and Design Associate.

To assist businesses who operate environments based on a mix of UNIX/Linux and Microsoft technology, Progent's remote service team can provide the help of consultants with prestigious Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide high-level security consulting, Progent provides remote support from professionals who have earned major security certifications including Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional (CISSP) specialists, and ISSAP engineers. The scope of Progent's expertise coupled with Progent's group approach to repairing network problems allows service escalation, if needed, to experts with sufficient competence to deal with particularly tough problems. This accelerates remediation of urgent network problems, avoids system downtime, and reduces maintenance invoices.

For businesses throughout Idaho, Progent offers immediate online access to UNIX/Linux, Solaris, Mac consultant for emergency expertise to fix information system problems that are damaging productivity and are beyond the scope of your local network maintenance resources. Progent's UNIX, Linux, Sun Solaris, Mac OS X, and CCIE-qualified consultants can interface with your computer environment by means of state-of-the-art remote support technologies that allow them to perform quick and efficient analysis and repair of critical network problems.

Troubleshooting Services Progent's Remote Support Experts Can Provide Your Idaho Company
Progent's network engineers are qualified to provide expert assistance for a comprehensive set of UNIX, Apple, Cisco, and Microsoft Windows products and technologies including:

Remote Troubleshooting and Consulting for UNIX/Linux, Solaris, and Apple Mac Environments
Progent's UNIX, Linux, Sun Solaris, and Apple Mac OS X online network support team can help Idaho companies with an extensive set of IT products and technologies including network infrastructure, email support, security consulting for computer systems and company processes, Microsoft Windows integration with UNIX/Linux, Sun Solaris, or Apple Mac systems, virtual server options for server consolidation and streamlined management, and moving from legacy applications to contemporary environments based on newer versions of UNIX/Linux, Sun Solaris, Apple Mac OS X, or Microsoft Windows.

Progent's service professionals can provide online troubleshooting for computers powered by leading variants of UNIX including: Apple Mac OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or mainstream Linux packages such as RedHat, SUSE Linux, Debian-GNU and Slackware.

Cisco Network Architecture and Security Solutions
Progent leads the computer support industry for providing fast and affordable communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite network engineers who qualify for this advanced credential by completing strenuous testing given by Cisco. The vast majority of Cisco CCIEs work for large corporations or nationwide Internet service providers, and consequently their help is not readily available to the general public.

Progent is among the few IT technology service providers that ensures that Cisco CCIEs are available to help small and medium sized businesses. Also, Progent facilitates fast contact with a CCIE via phone so you can benefit from timely assistance for urgent system problems that are impacting your productivity but are beyond the comfort zone of your ordinary IT maintenance personnel. Progent's CCIE consultants can tie into your network by means of the latest on-line support tools to provide rapid and affordable analysis and remediation of urgent network problems.

CCIE and CCNP qualified consultants from Progent can assist you to plan, setup, and manage an integrated network infrastructure that can simplify operations, reduce expenses, and speed time to productivity. By offering Cisco broadband routers experience with Catalyst switches consulting services and Cisco Aironet wireless technology configuration help, Progent can greatly improve the business value of your network infrastructure in Idaho. To see additional information on Progent's expertise in Cisco infrastructure, refer to Cisco Technology Consulting Support.

Microsoft Gold Certified Partner for Online Expertise for Windows
Progent's Microsoft-qualified online service professionals can provide computer troubleshooting and IT assistance for the complete line of Microsoft server platforms. Progent is a Microsoft Gold Certified Partner and can provide your business the expertise of consulting engineers who can assist you with a wide variety of technology expertise including Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, Windows Server 2008 support, MS Exchange Server 2016 planning and deployment, Exchange Server 2013 configuration, Exchange Server 2010 monitoring and support, SharePoint Server 2013 application development, Lync Server implementation and Office Communications Server 2007 upgrade, Microsoft Forefront Threat Management Gateway 2010 management and ISA Server maintenance, Microsoft SQL Server 2016 migration and programming and SQL Server 2014 support, System Center 2016 Operations Manager hybrid cloud infrastructure monitoring and analytics, System Center 2012 Operations Manager monitoring and reporting, Project Server and Server Online planning, Small Business Server consulting, and Windows Essentials cloud integration.

Qualified Security Experts
Progent offers you access to accredited CISM and ISSAP security engineers who offer a range of system protection services to strengthen the protection of your UNIX/Linux, Solaris, or Mac OS X environment against internal or external threats or help your business to revive rapidly from an attack. Security solutions provided Progent include: in depth security audits utilizing platforms such as GFI LANguard, NMAP Port Scanner, and products from Solar Winds and Netcat; efficient recovery from virus and worm assaults; configuring firewalls; establishing secure techniques for off-site and mobile access; protecting your messaging infrastructure against viruses, spam and directory harvest attacks; and setting up 24x7 automated monitoring. For more information concerning Progent's security expertise for small and medium-size companies, go to Progent's Engineering Support for System Security.

Applications Support: Webinar Training, Custom Development, Problem Solving
Progent's Mac technology experts can support the creative aspect of Macintosh computing by offering help services and education in graphics, sound, and video. Progent's consultants offer help in a range of Mac applications including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or setting up an audio/video post-production studio.

Progent's Application Experts Team offers professional consulting support and training in special application areas including Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also offers expertise, custom development, and training for Microsoft applications such as Microsoft CRM, MS Office Project, Word, and Excel. For more information about Progent's consulting, custom development, and training offerings for UNIX/Linux, Solaris, Apple Mac OS X, or Microsoft applications, see Progent's Business Application Experts Group.

Help Desk Outsourcing Alternatives
Progent provides a selection of support programs for Help Desk services : UNIX/Linux, Solaris, Mac OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Helpdesk Services, and Help Desk Consulting and Staffing Services.

Progent's Help Desk Outsourcing Services are designed mainly for companies who require the immediate accessibility of an effective Help Desk Call Center but who have relatively small funds and IT management resources. Progent’s Virtual Help Desk is a transparent supplement to your current Help Desk resources. Progent can operate as a primary Help Desk Call Center for your business, represent an escalation alternative for tough technical problems, or be available in overflow instances when your other service providers are too busy. Progent's Help Desk Call Center Consulting Services can assist you in establishing an efficient new Help Desk or improving your current one, evaluating or customizing Call Center application software to address the special requirements of your company, or providing temporary staff to operate remotely with your internal Help Desk Call Center resources during demanding scenarios such as system upgrades. For more concerning Progent's Help Desk Call Center support and outsourcing services, refer to Progent's Call Center Services.

Progent's Online Support Tools
Progent's powerful service database system stores thorough records for all service delivered to Progent's customers. Each active Progent team engineer has the benefit of the specifics of support delivered to each client by any team member. This history of trouble tickets and fixes is structured as an easily searchable proprietary knowledge base that allows Progent's remote technical engineers to communicate their knowledge with the whole team to make sure that the quality of Progent's technical support improves over time. Progent's partnerships with key vendors including Cisco and Microsoft permit access to additional extensive technical support knowledge bases as well as to vendors' in-house engineering staff that enable Progent's online service experts to come up with the best solutions quickly.

Contact a UNIX/Linux or Cisco Technical Assistance Specialist Now
To learn how to contact a UNIX, Linux, Sun Solaris, Apple Mac engineer or a Cisco CCIE for urgent remote engineering expertise in Idaho, call 1-800-993-9400 or visit Expert Remote Network Help.

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