If your company IT network is in the state of Idaho you can depend on fast phone-based contact with a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE expert to fix emergency issues that threaten your computer network. Progent offers the services of one of the largest teams of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified support professionals accessible remotely of any nationwide service firm in the country. The cost is affordable, billing is by the minute, engagement is immediate, and service is world class.

If your Idaho office is outside of larger metropolitan neighborhoods such as Boise City, Pocatello, Idaho Falls, or Lewiston, the availability of UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified engineers could be problematic when you have an urgent situation. This can cause lost revenue for your business, upset customers, idle employees, and defocused management. By utilizing Progent's online services, you have access to a qualified engineer ready to deliver help when you require it to get your computer network operating.

Since Progent charges for phone help by the minute, your business is invoiced just for services provided. Progent requires no initialization charge. Many remote service organizations have substantial minimum fees or bill for each fifteen minutes or longer. Progent's one-minute granularity and simple pricing model eliminate big tabs for speedy fixes.

If your Idaho company requires remote assistance for UNIX/Linux, Solaris, Mac or Cisco technology, visit Progent's online support, call 866-776-4368, or go to Contact Progent.

What Makes Progent's Remote Support Services Special?
Progent's experienced team of online consulting engineers has a wide array of in-depth computer knowledge. This allows Progent's remote technical support experts to deal successfully with the most complex network trouble faster than is possible with typical third-party support firms or with the internal support resources usually found in smaller businesses. Progent has refined the technology and experience to repair problems economically in a wide variety of network environments that feature mixtures of UNIX, Linux, Sun Solaris, Apple Mac, Microsoft Windows, and Cisco products. (See Progent's customer testimonials.)

Progent's UNIX/Linux, Solaris, Mac OS X, and CCIE engineers have been awarded major credentials such as Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online service team members also hold a variety of key Cisco credentials including Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional (CCSP), Voice Professional (CCVP), and Design Associate.

In order to assist companies who run environments based on a combination of UNIX/Linux and Microsoft operating systems, Progent's online service team offers the help of engineers with prestigious Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). For delivering company-wide security expertise, Progent offers online support from engineers who have been awarded major security certifications such as Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional (CISSP) experts, and ISSAP consultants. The scope of Progent's technical knowledge coupled with Progent's group approach to repairing technical problems allows service escalation, if appropriate, to specialists with sufficient background to resolve particularly intractable jobs. This accelerates remediation of serious network problems, prevents system disruption, and reduces technical support bills.

For companies throughout Idaho, Progent enables immediate online communication with UNIX/Linux, Sun Solaris, Apple Mac OS X specialist for urgent expertise to troubleshoot network problems that are affecting your business but are beyond the scope of your local network support group. Progent's UNIX, Linux, Sun Solaris, Mac, and CCIE-certified service team can connect to your network with state-of-the-art remote support tools in order to deliver fast and efficient analysis and remediation of serious IT issues.

Services Progent's Remote Support Specialists Can Offer Your Idaho Company
Progent service specialists can provide advanced assistance for a comprehensive array of UNIX/Linux, Apple OS X, Cisco, and Microsoft technologies such as:

Online Expertise for UNIX/Linux, Solaris, and Apple Mac Environments
Progent's UNIX, Linux, Solaris, and Mac OS X phone-based technical support team can assist Idaho companies with a broad array of computer products and technologies that include network architecture, messaging solutions, security expertise for networks and company processes, Microsoft Windows coexistence with UNIX/Linux, Sun Solaris, or Apple Mac OS X platforms, VMware products for server economization and centralized administration, and transitioning from older systems to current solutions powered by updated versions of UNIX/Linux, Sun Solaris, Apple Mac OS X, or Windows.

Progent's support experts offer remote troubleshooting for computers based on leading variants of the UNIX platform including: Apple Mac OS X, Sun Solaris, IBM AIX Operating System, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or mainstream Linux platforms including RedHat, SUSE Linux, Debian GNU/Linux and Slackware Linux.

Cisco Network Architecture and Security Solutions
Progent is unmatched in the IT consulting industry for providing fast and affordable communication with Cisco CCIEs. Cisco-certified CCIEs are sought-after networking professionals who are awarded this prestigious certification by completing intense examinations administered by Cisco. Most CCIEs are hired by big corporations or national ISPs, and as a result their help is not conveniently available to small and mid-size businesses.

Progent is one of the few IT service firms that makes sure that CCIEs stay available to help small and medium sized companies. In addition, Progent can provide quick contact with a CCIE by phone so your company can receive timely support for critical network problems that are impacting your productivity but are not within the scope of your usual network maintenance personnel. Progent's CCIE consultants can tie into your network using sophisticated on-line support tools to provide rapid and affordable analysis and repair of serious network anomalies.

CCIE and CCNP certified experts from Progent can assist you to plan, setup, and manage a converged network infrastructure that can streamline business processes, cut expenses, and accelerate the path to profitability. By providing Cisco integrated services routers experience with Catalyst switches consulting services and Cisco wireless products configuration assistance, Progent can significantly improve the business value of your connectivity environment in Idaho. For more information on Progent's services for Cisco network appliances, visit Cisco Technology Consulting Expertise.

Gold Certified Partner for Phone-based Technical Support for Microsoft Windows
Progent's Microsoft-certified remote support experts offer computer repair and IT support for the complete line of Microsoft server technologies. Progent is a Microsoft Gold Partner and can provide your company the expertise of consulting engineers who can assist you with a broad variety of platform practice areas including Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 migration, Windows Server 2008 support, MS Exchange Server 2016 migration, Exchange 2013 integration, Exchange 2010 monitoring and support, SharePoint Server 2013 design, Lync implementation and Office Communications Server upgrade, Forefront Threat Management Gateway 2010 administration and ISA Server migration, Microsoft SQL Server 2016 integration and programming and SQL Server 2014 support, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring, System Center 2012 Operations Manager monitoring and reporting, Project Server and Server Online planning, Small Business Server 2011 support, and Windows Essentials migration and cloud integration.

Certified Security Experts
Progent offers you contact with expert CISM, CISA and CISSP security engineers who can deliver a variety of system protection services that can strengthen the protection of your UNIX, Linux, Solaris, or Apple Mac environment against assaults or assist you to revive fast from an assault. Security services offered by Progent include: in depth security evaluation utilizing platforms such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and software from Solar Winds and Nikto; quick recovery from virus and worm attacks; setting up firewalls; planning secure techniques for remote and mobile access; protecting your email system from viruses, spam and DHA attacks; and implementing continual automated monitoring. To find out more information about Progent's security expertise for small and medium-size businesses, refer to Progent's Professional Expertise for Network Security.

Applications Support: Online Classes, Custom Development, Troubleshooting
Progent's Apple Mac technology consultants can promote the creative facets of Mac environments by offering help services and training in imaging, sound, and motion video. Progent's support professionals offer expertise in a range of Mac programs including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special jobs such as scanning or digitizing audio or video or configuring an audio/video production facility.

Progent's Application Experts Group offers professional engineering expertise and education in specific application areas such as Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also offers consulting, customization, and training for popular Microsoft applications such as CRM, Microsoft Project, MS Office Word, and Excel. To read more about Progent's expertise, programming, and education offerings for UNIX/Linux, Sun Solaris, Mac OS X, or Microsoft applications, go to Progent's Applications Experts Group.

Help Desk Call Center Outsourcing Options
Progent offers several service offerings for Help Desk assistance that include UNIX/Linux, Solaris, Apple Mac OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Help Desk Support Services, and Helpdesk Process Consulting and Staffing Services.

Progent is a Microsoft Gold Certified Partner as well as an authorized Cisco Partner and Progent's Call Center team of seasoned UNIX, Linux, Solaris, Apple Mac OS X, Cisco and Microsoft experts are ready to give your customers instant communication with a large support team with extensive experience delivering telephone-based support and remote access repair service for small and medium-size business networks. Progent's focus is on giving the Help Desk a respected recognition as a solid driver of company performance, and Progent's aim is to fix rather than just report problems. To read more information on Progent's Help Desk support, visit Progent's Call Center Services.

Progent's Remote Support Technologies
Progent's powerful service reporting system stores extensive documentation of all support provided to Progent's clients. Every authorized Progent staff engineer has access to the history of support provided to each client by any team member. This history of issues and resolutions is structured as an easily accessible proprietary knowledge base that enables Progent's remote support engineers to communicate their knowledge with the whole team to ensure that the effectiveness of Progent's support services improves over time. Progent's certifications with key industry leaders such as Cisco and Microsoft permit access to additional extensive support databases as well as to manufacturers' in-house support personnel that enable Progent's remote service specialists to come up with the best resolutions promptly.

Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Network Support Expert Immediately
To find out how you can get in touch with a UNIX, Linux, Solaris, Mac OS X engineer or a Cisco certified CCIE for emergency remote consulting expertise in Idaho, phone 1-800-993-9400 or visit Expert Remote Network Help.

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