If your business computer network is in the state of Idaho you can have fast online access to a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified support specialist to fix the toughest problems affecting your computer network. Progent offers the services of among the most extensive teams of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consulting experts available online of any independent service organization in the United States. The cost is affordable, charges are per minute, sign-up is quick, and service is world class.

In case your Idaho office is far from larger urban areas such as Boise City, Pocatello, Idaho Falls, or Lewiston, the availability of UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified experts is often problematic when you have an emergency. This can result in a loss of revenue for your business, upset customers, idle workers, and distracted executives. By calling Progent's remote support, you have access to a certified engineer ready to provide assistance when you need it to keep your network running.

Since Progent bills for phone help on a per-minute basis, your business owes exclusively for technical help received. Progent asks for no startup charge. Many online support companies apply large minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity and straightforward billing policy save you from unexpectedly large tabs for quick repairs.

If your Idaho company needs remote assistance for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's phone-based help, phone 866-776-4368, or visit Contact Progent.

What Makes Progent's Remote Technical Support Services Unique?
Progent's seasoned team of remote support engineers offers a broad range of world-class information technology knowledge. This allows Progent's remote technical support experts to resolve the most complex technical problems faster than is possible with typical independent service organizations or with the in-house support resources usually available to smaller companies. Progent has refined the technology and skills to fix technical issues efficiently in a wide variety of computer configurations that feature combinations of UNIX/Linux, Sun Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco products. (Check out Progent's customer testimonials.)

Progent's UNIX, Linux, Solaris, macOS and OS X, and CCIE consultants have been awarded major credentials such as Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote service engineers also have a variety of high-level Cisco credentials such as Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate, CCSP, Voice Professional (CCVP), CCDA and CCDP.

To help businesses who maintain networks incorporating a combination of UNIX/Linux, macOS and OS X, and Microsoft Windows technology, Progent's online service team can provide the assistance of support specialists who hold prestigious Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering high-level security expertise, Progent provides remote contact with engineers who hold the industry's top security credentials such as CISM consultants, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional engineers. The scope of Progent's technical knowledge coupled with Progent's group approach to repairing technical problems allows service escalation, when called for, to specialists with sufficient competence to deal with unusually tough problems. This accelerates remediation of emergency problems, prevents system downtime, and reduces maintenance bills.

For businesses anywhere in Idaho, Progent enables fast online access to a UNIX/Linux, Solaris, macOS or OS X consultant for emergency expertise to troubleshoot technical problems that are affecting business productivity and are outside the experience of your on-hand IT service group. Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and Cisco CCIE-certified network experts can interface with your system by means of advanced remote support tools in order to deliver rapid and efficient evaluation and resolution of serious computer issues.

Services Progent's Remote Consulting Experts Can Provide Your Idaho Business
Progent's online professionals are qualified to offer advanced help for an extensive set of UNIX/Linux, Apple Mac, Cisco, and Microsoft Windows solutions including:

Remote Expertise for UNIX, Linux, Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and macOS and OS X phone-based computer service staff can assist Idaho small businesses with a broad array of IT products and technologies including system architecture, messaging support, security consulting for computer systems and company processes, Microsoft Windows coexistence with UNIX/Linux, Sun Solaris, or macOS and OS X platforms, virtual server products for server economization and centralized administration, and moving from dated applications to modern environments based on newer versions of UNIX/Linux, Solaris, macOS and OS X, or Windows.

Progent's support experts offer online troubleshooting for computers powered by major derivatives of the UNIX OS such as: Apple macOS and OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX (SGI/IRIX) or mainstream Linux platforms including RedHat, SUSE Linux, Debian GNU/Linux and Slackware.

Cisco Network Architecture and Security Technology
Progent is unmatched in the computer support arena for offering immediate and economical communication with Cisco CCIEs. CCIEs are high-level networking engineers who earn this prestigious credential by passing thorough testing supervised by Cisco. In most cases CCIEs are hired by big enterprises or national Internet service providers (ISPs), and so their services are not readily accessible to the general public.

Progent is one of the few IT service organizations that ensures that Cisco CCIEs are available to help small and mid-size organizations. In addition, Progent facilitates convenient communication with a Cisco CCIE by telephone so you can benefit from timely assistance for critical network issues that are hurting your productivity but are beyond the competence of your usual network maintenance resources. Progent's CCIE consultants can tie into your environment using sophisticated on-line troubleshooting technology to execute rapid and affordable diagnosis and resolution of urgent system problems. To learn more concerning Progent's support for Cisco infrastructure, refer to Cisco Network Professional Services.

Microsoft Certified Partner for Online Expertise for MS Windows
Progent's Microsoft-certified remote support professionals can deliver computer troubleshooting and IT help for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your business the expertise of support professionals who can help your company with a broad variety of platform expertise such as Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 consulting, Windows Server 2008 support, Microsoft Exchange 2016 Server planning and deployment, Exchange 2013 consulting, Microsoft Exchange Server 2010 maintenance, SharePoint Server 2013 design, Lync Server 2010 integration and Microsoft Communications Server troubleshooting, Forefront TMG 2010 management and ISA Server maintenance, SQL Server 2016 integration and development and Microsoft SQL Server 2014 consulting, System Center 2016 Operations Manager hybrid cloud infrastructure monitoring, Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting, Project Server and Server Online planning, SBS Server support, and Windows Essentials cloud integration.

Certified System Security Engineers
Progent offers you access to qualified CISM, CISSP and ISSAP security engineers who offer a variety of system protection services to bolster the protection of your UNIX/Linux, Solaris, or Apple macOS and OS X environment against assaults or assist your business to recover fast from an assault. Security services offered by Progent include: extensive security evaluation utilizing tools such as GFI LANguard, NMAP Port Scanner, and utilities from Metasploit and Nikto; rapid recovery from malicious assaults; configuring firewalls; designing secure techniques for remote and mobile access; protecting your messaging system against spam and directory harvest attacks; and implementing round-the-clock network monitoring. For additional information concerning Progent's security services for small and midsize companies, refer to Progent's Professional Expertise for Network Security.

Applications Services: Online Classes, Custom Development, Troubleshooting
Progent's Mac technology consultants can support the creative aspect of Macintosh environments by providing help services and education in imaging, sound, and video. Progent's consultants can provide expertise in a range of Apple Mac programs including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or configuring an audio/video post-production facility.

Progent's Application Experts Group offers professional engineering expertise and education in special application areas such as ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers expertise, custom programming, and education for popular Microsoft business applications such as Microsoft CRM, Office Project, MS Word, and Office Excel. To learn additional information on Progent's expertise, customization, and training offerings for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Group.

Call Center Service and Outsourcing Options
Progent offers several service offerings for Help Desk assistance that include UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Call Center Operations Consulting and Staffing.

Progent's Help Desk Call Center Outsourcing Services are intended primarily for companies who need the immediate accessibility of a professional Help Desk Call Center but who have relatively small budgets and IT management bandwidth. Progent’s Virtual Help Desk is a seamless supplement to your existing Helpdesk team. Progent can act as a primary Call Center for your organization, represent an escalation resource for tough network issues, or be ready in overflow instances when your other resources are swamped. Progent's Call Center Consulting Services can assist you in building an efficient new Help Desk or enhancing your current one, evaluating or programming Help Desk Call Center software products to meet the particular requirements of your company, or adding supplemental personnel to work online in conjunction with your in-house Call Center resources during high-demand scenarios like system upgrades.

Progent is a Microsoft Partner and has a large team of Cisco-certified network infrastructure experts. Progent's Help Desk Call Center team of experienced UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft professionals can give your clients fast communication with a reliable technical support team with extensive background in telephone-based help and online troubleshooting for small and midsize business information systems. Progent's concentration is on giving the Call Center a positive reputation as a significant driver of company productivity, and Progent's mission is to resolve and not merely record problems. For additional information concerning Progent's Help Desk service and outsourcing, go to Progent's Call Center Services.

Progent's Online Technical Support Technologies
Progent's sophisticated customer support database software includes extensive documentation of all service provided to Progent's clients. Each active Progent team consultant has access to the history of support provided to each customer by any staff member. This archive of issues and resolutions is organized as an easily retrievable internal database that enables Progent's online support experts to communicate their knowledge with the whole team to make sure that the value of Progent's technical support grows over time. Progent's certifications with major vendors including Cisco and Microsoft permit access to other vast technical support knowledge bases as well as to manufacturers' in-house technical staff that allow Progent's online service experts to find the best resolutions promptly.

Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Network Assistance Expert Now
To learn how you can get in touch with a UNIX, Linux, Solaris, macOS or OS X engineer or a Cisco CCIE for urgent phone-based professional help in Idaho, call 1-800-993-9400 or go to Expert Remote Network Support.

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