If your business information network is in Idaho you can have quick phone-based technical support from a UNIX or Cisco CCIE support specialist to help with urgent issues that threaten your IT network. Progent offers the services of one of the largest groups of UNIX and Cisco CCIE consultants accessible remotely of any independent service firm in the U.S. The cost is reasonable, charges are per minute, engagement is fast, and service is world class.

If your Idaho company is situated outside of more populated urban neighborhoods like Boise City, Pocatello, Idaho Falls, or Lewiston, access to UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified engineers could be problematic when you have an emergency. This can result in a drop in revenue for your business, upset customers, unproductive workers, and distracted management. By utilizing Progent, you can get in touch with a certified engineer who can offer help whenever you have to have it to keep your system on line.

Because Progent bills for remote service by the minute, your company pays only for services provided. Progent asks for no service activation fee. Many remote support companies have significant minimum time requirements or charge for each fifteen minutes or more. Progent's one-minute granularity and simple pricing mechanism save you from unexpectedly large tabs for quick solutions.

If your Idaho company needs online support for UNIX, Linux, Solaris, macOS and OS X or Cisco technology, visit Progent's online help, phone 866-776-4368, or see Contact Progent.

Why is Progent's Remote Support Services Special?
Progent's seasoned staff of online support professionals possesses a broad array of world-class information technology skills. This allows Progent's online service specialists to resolve the most complex network trouble faster than is possible with typical third-party service organizations or with the in-house support staff usually available to smaller companies. Progent has refined the tools and skills to repair technical issues economically in a wide variety of computer environments that incorporate combinations of UNIX/Linux, Solaris, macOS and OS X, Microsoft Windows, and Cisco technologies. (Check out Progent's client testimonials.)

Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CISCO CCIE service specialists have been awarded advanced certifications including Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online service team members also hold a number of key Cisco credentials which include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional (CCSP), Voice Professional, CCDA and CCDP.

In order to help companies that operate environments incorporating a mix of UNIX/Linux, macOS and OS X, and Microsoft Windows operating systems, Progent's remote service group offers the assistance of engineers with important Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). To provide company-wide security consulting, Progent offers online contact with professionals who hold important security credentials such as Certified Information Security Manager Engineers, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional consultants. The scope of Progent's technical knowledge coupled with Progent's group approach to fixing technical difficulties streamlines trouble ticket escalation, if needed, to specialists with relevant competence to resolve unusually tough support calls. This speeds up remediation of serious problems, prevents network downtime, and minimizes technical support bills.

For companies throughout Idaho, Progent offers fast remote access to a UNIX/Linux, Solaris, Apple macOS or OS X engineer for critical expertise to troubleshoot network issues that are hurting productivity and are beyond the skill set of your local IT service group. Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and Cisco CCIE-qualified engineers can analyze your network using advanced remote troubleshooting utilities that allow them to perform quick and affordable evaluation and resolution of critical computer issues.

Services Progent's Online Support Experts Can Provide Your Idaho Business
Progent's network consultants can deliver advanced help for a comprehensive array of UNIX/Linux, Apple, Cisco, and Microsoft Windows solutions including:

Remote Expertise for UNIX, Linux, Sun Solaris, and Apple macOS and OS X Environments
Progent's UNIX, Linux, Solaris, and macOS and OS X online network support team can assist Idaho companies to maintain a large array of computer products and technologies including system infrastructure, email support, security consulting for networks and company operations, Windows integration with UNIX, Linux, Sun Solaris, or macOS and OS X platforms, virtual server options for server consolidation and streamlined administration, and moving from legacy systems to modern environments powered by newer versions of UNIX, Linux, Sun Solaris, Apple macOS and OS X, or MS Windows.

Progent's service experts can provide remote troubleshooting for computers based on major versions of the UNIX OS including: Apple macOS and OS X, Solaris, IBM AIX OS, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX or mainstream Linux products including RedHat Linux, SUSE Linux, Debian-GNU and Slackware.

Cisco Network Infrastructure and Security Solutions
Progent is unmatched in the IT consulting industry for offering fast and economical communication with Cisco CCIEs. Cisco-certified CCIEs are high-level networking consultants who qualify for this rare credential by passing thorough testing administered by Cisco. The vast majority of Cisco CCIEs are employed by large enterprises or nationwide ISPs, and consequently their help is not conveniently available to smaller companies.

Cisco qualified consultants from Progent can help your company to design, implement, and maintain an integrated network infrastructure that can streamline operations, reduce expenses, and speed the path to profitability. By providing Cisco routers experience with Cisco Catalyst switches consulting services and Cisco wireless products configuration assistance, Progent can greatly improve the strategic value of your connectivity environment in Idaho. To see additional information on Progent's support for Cisco infrastructure, visit Cisco Network Consulting Expertise.

Microsoft Partner for Phone-based Consulting for MS Windows
Progent's Microsoft-qualified remote service engineers can deliver computer problem solving and consulting help for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your company the assistance of support engineers who can help your company with a wide range of technology practice areas including Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, Windows Server 2008 support, Microsoft Exchange 2016 Server planning and deployment, Exchange 2013 consulting, Microsoft Exchange 2010 monitoring and support, SharePoint Server 2013 development, Lync 2010 implementation and Microsoft Communications Server 2007 upgrade, Forefront TMG administration and ISA Server migration, Microsoft SQL Server 2016 migration and development and SQL Server 2014 support, System Center 2016 Operations Manager hybrid cloud monitoring and analytics, Microsoft System Center 2012 Operations Manager network monitoring, Project Server and Server Online planning, Small Business Server consulting, and Windows 2012 R2 Essentials migration and cloud integration.

Certified Network Security Professionals
Progent offers you contact with certified CISM, CISA and CISSP security engineers who can deliver a range of system protection services to improve the protection of your UNIX, Linux, Solaris, or Apple macOS and OS X environment against attacks or assist your business to recover quickly from an attack. Security solutions provided Progent include: comprehensive security analysis using utilities such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and utilities from Solar Winds and Hydra; quick recovery from malicious assaults; setting up firewalls; planning safe architectures for remote and mobile access; protecting your email system from spam and DHA attacks; and setting up continual automated monitoring. To learn additional information concerning Progent's security support for small and medium-size businesses, go to Progent's Consulting Expertise for System Security.

Business Applications Services: Online Classes, Programming, Problem Solving
Progent's Mac technology consultants can support the creative aspect of Macintosh computing by offering consulting services and training in graphics, audio, and motion video. Progent's consultants offer expertise in a range of Mac programs including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special jobs such as capturing or digitizing audio or video or configuring an audio/video production facility.

Progent's Application Experts Team offers professional consulting support and training in specific application fields including ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, custom development, and training for popular Microsoft business applications including CRM, Office Project, Word, and MS Excel. To read more information about Progent's consulting, programming, and training offerings for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Group.

Help Desk Call Center Service and Outsourcing Alternatives
Progent offers several support programs for Call Center services including UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Services, and Call Center Consulting and Staffing Services.

Progent's Call Center Outsourcing Services are intended primarily for companies who need the timely accessibility of a professional Help Desk Call Center but who have limited funds and IT management bandwidth. Progent’s Virtual Help Desk is a transparent extension of your current Call Center resources. Progent can act as a main Help Desk for your organization, serve as an escalation resource for the most challenging network problems, or be ready in those situations when your other resources are swamped. Progent's Help Desk Call Center Consulting Services can aid you in establishing an effective new Call Center or enhancing your current one, evaluating or customizing Help Desk Call Center application software to meet the particular requirements of your business, or adding supplemental staff to work remotely in conjunction with your in-house Call Center resources to deal with demanding scenarios such as software migrations.

Progent is a Microsoft Partner and maintains a skilled roster of Cisco-authorized network infrastructure experts. Progent's Help Desk Call Center team of seasoned UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft experts are available to offer your customers convenient communication with a large technical support resource with years of background delivering phone help and online troubleshooting for small and midsize business information systems. Progent's focus is on earning the Help Desk Call Center a positive image as a key driver of company productivity, and Progent's mission is to fix rather than simply record problems. To read more information concerning Progent's Call Center support and outsourcing, visit Progent's Help Desk Call Center Services.

Progent's Online Technical Support Tools
Progent has developed a set of optimized technologies, evolved during many years of field experience, focused on allowing the highest standard of efficiency for delivering online engineering support and troubleshooting for small and midsize business IT networks. Progent offers secure Virtual Private Network support for VPN gateways from a variety of popular companies such as Microsoft, Cisco, Sonicwall and Checkpoint. Protected VPN remote connectivity enables the consultants of Progent's online support team to interface to your network remotely without compromising corporate security.

Progent's advanced service reporting system keeps thorough records of all support delivered to Progent's customers. Every active Progent staff consultant has the benefit of the specifics of support provided to each customer by any team member. This database of problems and fixes is organized as an easily retrievable proprietary database that permits Progent's remote support engineers to communicate their experiences company-wide to make sure that the effectiveness of Progent's support improves daily. Progent's certifications with key vendors including Cisco and Microsoft make available additional extensive technical support databases and to vendors' internal engineering staff that allow Progent's online consulting experts to find the optimal solutions quickly.

Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Network Assistance Expert Immediately
To learn how to get in touch with a UNIX/Linux consultant or a Cisco certified CCIE for emergency online consulting assistance in Idaho, call 1-800-993-9400 or go to Urgent Online Network Support.

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