If your company computer network is in Idaho you can have quick online help from a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified support specialist to fix complex problems that threaten your computer network. Progent maintains among the most extensive teams of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified support professionals available online of any independent support organization in the country. Rates are reasonable, charges are per minute, sign-up is fast, and support is unbeatable.

In case your Idaho organization is located outside of larger metropolitan areas like Boise City, Pocatello, Idaho Falls, or Lewiston, the availability of UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE engineers may be problematic during an urgent situation. This can cause a loss of income for your business, upset customers, idle workers, and defocused management. By calling Progent's online services, you have access to a qualified professional ready to deliver assistance when you require it to get your system on line.

Because Progent charges for telephone-based service per minute, your company pays just for support delivered. Progent asks for no startup surcharge. Many online consulting organizations have substantial minimum fees or bill for every quarter hour or longer. Progent's one-minute granularity and straightforward billing model save you from big tabs for speedy fixes.

If your Idaho company needs remote assistance for UNIX, Linux, Solaris, Apple Mac OS X or Cisco technology, visit Progent's online help, call 866-776-4368, or refer to Contact Progent.

Why is Progent's Remote Support Program Unique?
Progent's experienced staff of remote consulting professionals has a wide range of world-class computer knowledge. This allows Progent's remote technical support specialists to resolve the most challenging network trouble more quickly than is feasible with typical third-party service organizations or with the internal support resources commonly available to small or mid-size businesses. Progent has developed the technology and skills to fix problems efficiently in many different network environments that feature combinations of UNIX, Linux, Solaris, Apple Mac, Microsoft Windows, and Cisco products. (See Progent's customer testimonials.)

Progent's UNIX, Linux, Solaris, Mac OS X, and CCIE engineers have been awarded professional certifications including Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote support experts also hold a variety of high-level Cisco certifications including Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, CCSP, Voice Professional (CCVP), CCDA and CCDP.

In order to assist businesses that run networks powered by a combination of UNIX/Linux and Microsoft Windows operating systems, Progent's online support team can provide the expertise of engineers have earned important Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide high-level security consulting, Progent provides remote contact with engineers who have qualified for recognized security credentials including Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional (ISSAP) engineers. The range of Progent's expertise coupled with Progent's cooperative approach to repairing network difficulties streamlines service escalation, when called for, to experts with sufficient competence to deal with particularly intractable jobs. This speeds up remediation of urgent network problems, avoids system disruption, and minimizes maintenance bills.

For companies anywhere in Idaho, Progent enables virtually instant remote communication with UNIX, Linux, Solaris, Mac OS X engineer for critical support to troubleshoot information system issues that are affecting business productivity and are outside the skill set of your ordinary IT support resources. Progent's UNIX/Linux, Sun Solaris, Apple Mac, and CCIE-qualified network experts can analyze your network with state-of-the-art remote support technologies that allow them to deliver fast and efficient diagnosis and repair of serious IT issues.

Troubleshooting Services Progent's Online Consulting Experts Can Offer Your Idaho Company
Progent network consultants are qualified to provide advanced support for an extensive array of UNIX/Linux, Apple Mac, Cisco, and Microsoft Windows products and technologies such as:

Remote Troubleshooting and Consulting for UNIX/Linux, Sun Solaris, and Mac OS X Systems
Progent's UNIX/Linux, Solaris, and Mac OS X online technical support staff can help Idaho small businesses to maintain an extensive assortment of computer products and technologies such as system infrastructure, messaging solutions, security consulting for computer systems and business operations, Microsoft Windows coexistence with UNIX, Linux, Sun Solaris, or Apple Mac OS X platforms, VMware options for server economization and centralized management, and migration from out-of-date systems to current solutions powered by newer versions of UNIX/Linux, Solaris, Apple Mac, or Windows.

Progent's service professionals can provide remote technical help for systems based on leading variants of the UNIX operating system such as: Mac OS X, Solaris, IBM AIX OS, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX or familiar Linux platforms such as RedHat, SUSE, Debian GNU/Linux and Slackware.

Cisco Network Infrastructure and Security Products
Progent leads the computer support arena for providing fast and affordable communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after network consultants who are awarded this rare credential by passing intense testing given by Cisco. In most cases Cisco CCIEs work for large corporations or nationwide ISPs, and so their expertise is not conveniently accessible to the general public.

CCIE and CCNP authorized consultants from Progent can help your business to plan, implement, and support a converged information system that can streamline operations, lower expenses, and speed the path to positive ROI. By combining Cisco routers expertise with Catalyst switches support and Cisco Aironet wireless technology integration assistance, Progent can greatly improve the strategic value of your connectivity environment in Idaho. To find out additional information concerning Progent's services for Cisco infrastructure, see Cisco Network Consulting Expertise.

Microsoft Gold Partner for Remote Technical Support for Microsoft Windows
Progent's Microsoft-certified remote service engineers can provide computer system problem solving and consulting support for the complete line of Microsoft server products. Progent is a Microsoft Gold Certified Partner and can provide your company the assistance of support professionals who can help your company with a wide range of platform expertise including Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 migration, Windows Server 2008 R2 support, Microsoft Exchange 2016 migration, Exchange 2013 consulting, Exchange 2010 monitoring and support, SharePoint Server design, Lync integration and Microsoft Office Communications Server troubleshooting, Forefront TMG 2010 administration and ISA Server maintenance, SQL Server 2016 integration and development and SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics, Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting, Project Server planning, Small Business Server 2011 consulting, and Windows 2012 R2 Essentials cloud integration.

Qualified Security Consultants
Progent offers you contact with qualified CISM, CISA and CISSP security consultants who offer a range of security services that can strengthen the protection of your UNIX, Linux, Sun Solaris, or Apple Mac environment against assaults or help your business to recover promptly from a breach. Security solutions provided Progent include: extensive security audits utilizing technologies such as GFI LANguard NSS, NMAP Port Scanner, and products from Solar Winds and Hydra; quick recovery from virus and worm assaults; setting up firewalls; establishing secure techniques for off-site and mobile access; securing your messaging system against spam and directory harvest attacks; and offering continual automated monitoring. To read more information on Progent's security support for small and medium-size businesses, go to Progent's Professional Support for System Security.

Business Applications Support: Training, Development, Integration
Progent's Apple Mac technology experts can promote the creative facets of Macintosh computing by providing consulting services and education in graphics, audio, and video. Progent's support professionals can provide help in a variety of Mac programs including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video production studio.

Progent's Application Experts Team offers in-depth engineering expertise and education in special application fields such as ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, programming, and education for Microsoft applications including CRM, MS Project, Word, and Microsoft Excel. To read more information concerning Progent's consulting, programming, and training services for UNIX, Linux, Sun Solaris, Mac OS X, or Microsoft applications, see Progent's Business Application Experts Team.

Help Desk Service and Outsourcing Options
Progent offers a variety of service offerings for Help Desk assistance : UNIX, Linux, Solaris, Apple Mac, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Help Desk Services, and Help Desk Consulting and Staffing Services.

Progent's Help Desk Outsourcing Services are designed primarily for companies who need the timely availability of a professional Help Desk but who have limited funds and internal support resources. Progent’s Virtual Help Desk is a seamless supplement to your current Helpdesk resources. Progent can operate as a main Help Desk Call Center for your organization, represent an escalation resource for tough network issues, or be available in those situations when your ordinary resources are too busy. Progent's Call Center Consulting Services can aid you in establishing an effective new Call Center or improving your existing one, selecting or customizing Call Center software products to address the particular requirements of your company, or providing temporary personnel to work remotely in conjunction with your in-house Call Center resources to handle high-demand scenarios like software migrations. To read additional information concerning Progent's Help Desk support and outsourcing services, visit Progent's Help Desk Call Center Support.

Progent's Online Service Technologies
Progent's sophisticated customer support reporting application keeps extensive documentation for all support provided to Progent's clients. Every active Progent team engineer has the benefit of the history of services provided to each customer by any team member. This history of trouble tickets and fixes is organized as a readily retrievable internal database that permits Progent's remote support engineers to communicate their experiences with the whole team to make sure that the quality of Progent's technical support improves daily. Progent's partnerships with key vendors including Cisco and Microsoft make available additional vast support knowledge bases and to manufacturers' internal support staff that allow Progent's remote service specialists to arrive at the best resolutions promptly.

Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Network Assistance Specialist Immediately
To learn how you can contact a UNIX/Linux consultant or a Certified CCIE for urgent remote professional expertise in Idaho, phone 1-800-993-9400 or go to Urgent Online Computer Help.

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