Idaho UNIX, Linux, Sun Solaris, Mac OS X Consulting
Instant Remote Service from a UNIX, Linux, Solaris, or OS X Professional
If your business network is in the state of Idaho you now have quick phone-based help from a UNIX or Cisco CCIE engineer to assist with complex problems involving your network. Progent maintains one of the most extensive teams of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consulting experts accessible online of any nationwide support firm in the country. Rates are affordable, charges are per minute, engagement is fast, and support is unbeatable.
If your Idaho company is based outside of larger metropolitan areas such as Boise City, Pocatello, Idaho Falls, or Lewiston, access to UNIX or CCIE-certified experts could be problematic during a crisis. This can result in a drop in productivity for your business, angry customers, unproductive employees, and defocused management. By utilizing Progent's remote support, you have access to a qualified engineer ready to provide assistance whenever you require it to get your system operating.
Because Progent charges for telephone-based service by the minute, your company owes just for services delivered. Progent requires no service activation surcharge. Many remote support companies have significant minimum payments or bill for every fifteen minutes or more. Progent's by-the-minute granularity and straightforward pricing policy save you from large invoices for quick repairs.
If your Idaho business needs immediate remote assistance, find out how to contact Progent's UNIX/Linux, Sun Solaris, Apple Mac, or CISCO CCIE consultants by visiting Progent's emergency remote help, phoning 1-800-993-9400, or sending email to information@progent.com.
What Makes Progent's Online Support Program Special?
Progent's experienced staff of online consulting engineers has a rich array of world-class information technology skills. This allows Progent's online service experts to resolve the most complex technical problems more quickly than is feasible with typical third-party support firms or with the in-house IT staff usually found in small or mid-size companies. Progent has provided online support to clients in every state in the country and has developed the tools and skills to fix technical issues efficiently in many different computer configurations that incorporate combinations of UNIX/Linux, Solaris, Mac OS X, Microsoft Windows, and Cisco products.
Progent's UNIX/Linux, Sun Solaris, Mac, and CCIE engineers have earned professional credentials such as Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Help Desk Specialist, and Apple Certified Technical Coordinator. Progent's remote support experts also have a number of key Cisco certifications such as Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, Network Associate, CCSP, Voice Professional, CCDA and CCDP.
To help businesses who run environments powered by a combination of UNIX/Linux and Microsoft Windows operating systems, Progent's phone-based support team can provide the services of consultants have earned important Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering high-level security expertise, Progent provides online contact with professionals who have been awarded the industry's top security credentials such as CISM consultants, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional (ISSAP) engineers. The scope of Progent's expertise coupled with Progent's group approach to repairing network problems allows service escalation, if appropriate, to specialists with relevant background to resolve particularly tough problems. This speeds up resolutions of serious network problems, avoids network disruption, and minimizes technical support invoices.
For organizations in the state of Idaho, Progent enables immediate access to an online UNIX, Linux, Sun Solaris, Mac OS X engineer for emergency help to fix computer issues that are damaging business productivity and are not within the scope of your local computer service group. Progent's UNIX, Linux, Sun Solaris, Apple Mac OS X, and Cisco CCIE-qualified support professionals can interface with your system with advanced remote troubleshooting technologies in order to deliver fast and affordable evaluation and repair of serious computer problems.
Troubleshooting Services Progent's Online Support Specialists Can Offer Your Idaho Company
Progent network consultants can offer advanced support for an extensive set of UNIX/Linux, Cisco Systems, and Microsoft Windows technologies such as:
Online Support Services for UNIX/Linux, Solaris, and Apple Mac Systems
Progent's UNIX/Linux, Solaris, and Mac OS X online technical service team can help Idaho small businesses with a broad set of computer products and technologies such as system architecture, messaging support, security consulting for computer systems and business operations, Windows coexistence with UNIX/Linux, Solaris, or Apple Mac OS X platforms, VMware technologies for processor consolidation and centralized management, and migration from orphaned systems to current environments based on newer versions of UNIX/Linux, Solaris, Mac OS X, or MS Windows.
Cisco Network Infrastructure and Security Solutions
Progent is unmatched in the network support industry for providing immediate and economical access to Cisco CCIEs. Cisco-certified CCIEs are elite networking professionals who qualify for this advanced certification by passing intense testing administered by Cisco Systems. Usually Cisco CCIEs are employed by big corporations or nationwide Internet service providers, and consequently their expertise is not conveniently had by small businesses.
Progent is among the only network support firms that ensures that Cisco CCIEs are available to assist small and medium sized businesses. In addition, Progent offers quick contact with a CCIE by telephone so your company can get timely assistance for urgent network problems that are impacting your business but are not within the experience of your local IT maintenance resources. Progent's CCIE consultants can connect to your system by means of state-of-the-art on-line troubleshooting tools in order to provide rapid and economical analysis and remediation of critical network problems.
Gold Partner for Remote Expertise for Windows
Progent's Microsoft-certified engineers offer phone-based network support and information system help for entire set of Microsoft server and application products. As a Microsoft Gold Partner, Progent can offer your company the expertise of consulting professionals who can show you how to configure, troubleshoot and administer every Microsoft Windows Server such as Microsoft Windows 2003 Server, SQL Server, ISA Server, Biztalk Server, Commerce Server, Microsoft Content Management Server, Microsoft Small Business Server 2003 (SBS 2003), Microsoft Exchange Server 2007, Microsoft Application Center, SharePoint Server, Microsoft Virtual Server 2005, Project Server, and Operations Manager 2007 and 2005. To read more information on Progent's expertise in Microsoft servers, visit Microsoft Servers Consulting Expertise.
CISM and ISSAP Qualified Security Professionals
Progent offers you access to accredited CISA and CISM security consultants who offer a variety of security solutions to bolster the protection of your UNIX, Linux, Solaris, or Mac OS X environment against assaults or help you to revive quicky from an attack. Security solutions available from Progent include: extensive security analysis using utilities such as GFI LANguard, NMAP Port Scanner, and software from Metasploit and Nikto; rapid recuperation from virus and worm attacks; configuring firewalls; establishing safe architectures for off-site and mobile connectivity; protecting your messaging system against viruses, spam, and directory harvest attacks; and setting up continual network monitoring. For more concerning Progent's security support for small companies, go to Progent's Professional Support for System Security.
Business Applications Support: Training, Custom Development, Troubleshooting
Progent's Apple Mac consultants can support the creative facets of Macintosh computing by offering consulting services and training in graphics, sound, and motion video. Progent's consultants can provide expertise in a range of Apple Mac programs such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or configuring an audio/video post production studio.
Progent's Application Experts Team can supply in-depth consulting expertise and education in specific application areas including Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, programming, and training for Microsoft business applications such as CRM, Microsoft Project, MS Office Word, and Office Excel. For more concerning Progent's consulting, customization, and training offerings for UNIX, Linux, Sun Solaris, Apple Mac OS X, or Microsoft applications, see Progent's Business Application Experts Group.
Help Desk Support
Progent offers three programs for Call Center assistance including UNIX, Linux, Sun Solaris, Mac OS X, Cisco Systems and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Help Desk Support Services, and Help Desk Process Consulting and Staffing Services.
Progent's Call Center Outsourcing Services are intended primarily for smaller businesses who need the immediate availability of an affordable Help Desk Call Center with effective phone assistance and the ability to escalate problems, but who have relatively small funds and internal support bandwidth. Progent’s Virtual Help Desk is a transparent extension of your current Help Desk staff. Progent can act as a main Help Desk Call Center for your business, serve as an escalation alternative for tough network issues, or be ready in those situations when your ordinary resources are swamped. Progent's Help Desk Consulting Services can aid you in building an effective new Help Desk or enhancing your current one, evaluating or customizing Call Center software products to address the particular requirements of your company, or adding supplemental staff to operate remotely with your in-house Help Desk resources to deal with high-demand scenarios like software migrations.
Progent is a Microsoft Gold Certified Partner plus an authorized Cisco Partner and Progent's Help Desk staff of seasoned UNIX/Linux, Solaris, Mac OS X, Cisco and Microsoft experts are ready to offer your clients instant access to a large support team with years of background in phone help and remote access troubleshooting for small and midsize business networks. Progent's concentration is on earning the Help Desk a positive reputation as a key contributor to company success, and Progent's target is to resolve and not simply document problems. For more information about Progent's Call Center service and outsourcing, go to Progent's Help Desk Call Center Services.
Progent's Online Support Tools
Progent has developed a collection of optimized technologies, refined during many years of use, focused on enabling the highest standard of efficiency for providing online engineering help and troubleshooting for small company IT systems. Progent provides secure VPN support for gateways from multiple popular vendors including Microsoft, Cisco Systems, Sonicwall and Checkpoint. Protected VPN remote connectivity permits the engineers of Progent's online support team to link to your system remotely without compromising system security.
Progent's powerful service database system keeps extensive records for all service delivered to Progent's customers. Every authorized Progent team consultant has the benefit of the details of support rendered to every client by any staff member. This database of trouble tickets and resolutions is structured as a conveniently searchable internal database that allows Progent's remote support experts to share their experiences with the whole team to ensure that the efficiency of Progent's support grows daily. Progent's partnerships with key vendors including Cisco and Microsoft permit access to additional extensive support databases and to manufacturers' in-house engineering staff that enable Progent's online service experts to arrive at the optimal resolutions quickly.
Talk to a UNIX/Linux or Cisco Network Assistance Expert Now
To learn how you can get in touch with a UNIX, Linux, Solaris, Mac OS X engineer or a Cisco certified CCIE for urgent online engineering assistance in Idaho, phone 1-800-993-9400 or visit Expert Online Computer Support.
Progent's Microsoft-certified consultants have over a decade of background providing email, electronic messaging, and email and telephony combination support for small businesses as well as large corporations. Progent provides economical Microsoft Exchange Serve support to strengthen email and virus security, design high availability email systems, and implement off-site and mobile email connectivity. Progent’s Microsoft Exchange support services can help you in designing and executing a move from an outdated SMPT server or older Microsoft Email package such as Exchange 5.5 to Microsoft Exchange Server 2003. In addition offers XP and Vista client-side Microsoft Mail support for Microsoft Exchange and Outlook and can help you integrate Microsoft Outlook 2000 and Microsoft Outlook XP. For email virus protection and spam blocking, Progent offers expertise with Postini's managed services and Trend Micro Scanmail. Progent is an authorized Postini Managed Service Provider. As a Postini reseller, Progent can help small companies take advantage of Postini’s corporate-class spam blocking solution.
Progent’s colocation center IT services are designed for businesses with hardware located at IDCs or data center colo hosting sites and requiring on-demand in-person assistance at the colocation facility plus off-site support from Microsoft and Cisco qualified professionals. Progent offers a complete array of Internet Data Centers and IDC and colocation support services such as system topology analysis, Windows and Linux server installation and maintenance, troubleshooting for server and communications infrastructure, development and deployment of fault tolerant configurations, architecting and implementing layered security defenses, firewall configuration and troubleshooting, configuring load balancing solutions, and creating fault tolerant server and storage cluster configurations.
Stealth intrusion checking is a key part of any comprehensive network security plan. Progent’s security experts can run extensive penetration tests without the awareness of your organization's internal network support resources. Stealth penetration checking shows whether existing security monitoring systems such as intrusion detection alerts and event log monitoring are properly configured and consistently observed.
Progent provides high availability load balancing consulting covering system load balancing, load balanced program, LAN/WAN backbone routing, and content dispatching technology including Cisco Content Engine. High availability load balancing technologies for which Progent can provide consulting expertise include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Content Engine and ACNS, and F5 Networks BIG-IP.
Progent's Microsoft-certified Systems Management Server consultants have extensive experience helping small and mid-size businesses save time and money by deploying Microsoft SMS 2003 to manage configuration and change tasks. Progent can help you use Systems Management Server to reduce change and configuration administration costs, improve system security, maximize productivity by keeping software current, ensure compliance with software licenses, and track software usage profiles to help you make smart buying decisions. Progent can show you how to benefit from SMS 2003's money-saving capabilities for automated software deployment and application installation, security update control, asset management, and software and hardware inventory. Progent's experience with offsite consulting can further amplify the economic advantages of Microsoft SMS 2003 and Progent's CISSP-certified consultants and CISM-certified security professionals can show you how to develop a comprehensive security strategy that uses the cutting-edge security functions of SMS 2003. Progent also provides world-class support for Microsoft Operations Manager (MOM), which is a key component of Microsoft's System Center 2005 platform for integrated information system management.
Progent's Microsoft-certified professionals have 20 years of
background planning, installing, and
maintaining messaging solutions for
businesses in the San Francisco Bay
Area and across the U.S. Progent
provides affordable Microsoft Exchange Servers consulting
services to ensure that your email environment
offers protection, high availability,
easy connectivity for off-site and wireless users,
time-saving management tools, and
seamless integration with telephony. Progent
offers consulting and support services
for Microsoft Exchange 2007 Server, Microsoft Exchange
2003 Server, Microsoft Exchange 2000 Server, and Microsoft Exchange Server 5.5. Progent
can also help small or medium companies to
upgrade from Microsoft Exchange 5.5,
Microsoft Exchange 2000, or Exchange 2003
Server to Microsoft Exchange Server 2007.
Small Business Network Consulting Firm for Solaris Online Configuration
Progent provides national remote technical support and troubleshooting services for companies who operate UNIX, Linux, or Solaris networks or whose IT systems feature a combination of UNIX/Linux and Microsoft Windows products. Online network consulting offers maximum return for your IT budget by protecting user efficiency and limiting the hours billed for network analysis and repair. Sophisticated online support utilities and skilled service specialists and engineers combine to enable Progent to handle most network issues without squandering time and money by going to your location. In the vast majority of situations your IT issues can be dealt with over the phone or through a combination of phone help and online connectivity. Progent can make available Cisco certified CCIE infrastructure engineers and CISM qualified security specialists to help with the most difficult system issues.
Progent's Virtual Data Center hosting services provide small companies a range of advantages including lower capital costs, savings on operational costs, improved management focus, enterprise-class security, greater availability, and regulatory compliance..
Progent believes that a well architected and implemented network can be a vital piece for enabling a firm's success, and we apply this philosophy in our own network environment. We have built a non-stop virtual office infrastructure that enables our staff engineers and authorized contractors to deliver fast and effective service, collaborate closely on complex projects, and experience professional and private maturity by being a member of an exciting business ethos of personal drive and independence.
Progent's Symantec experts can help you support older versions of Symantec Firewall and VPN appliances including the Symantec Raptor and Symantec VelociRaptor family or show you how to upgrade to newer technology from Symantec or other vendors. Progent can also enable you to design and implement a comprehensive security plan that can incorporate Firewall/VPN appliances and utilities, outsourced security and virus protection services, system monitoring software, and documented policies and enforcement procedures. Progent has the skill to be your one-stop resource for continuing network help, administration, training, and security consulting.
Microsoft Operations Manager is a powerful server management solution that enables network administrators to be more responsive to critical IT issues by alerting them when potential problems need attention according to a comprehensive record of known problems. Microsoft Operations Manager conserves administration time by filtering out spurious event information that is not indicative of critical issues. Progent's certified Microsoft Operations Manager experts can help you to select relevant Microsoft Operations Manager components, install and integrate Microsoft Operations Manager, and create custom rules, VBasic scripts, reports, and alerts for your company.
Progent's CISSP certified security consultants, or Certified Information Systems Security Professionals, are consultant who have earned CISSP status as a result of rigorous study and formal testing. CISSP Certification recognizes mastery of a worldwide standard for information security. American National Standards Institute has granted the CISSP credential official recognition in the field of information security under ISO/IEC 17024. Fields of knowledge covered under CISSP include Security Management Practices, Security Architecture and Models, Access Permission Systems, Applications Development Security, Business Processes Security, Hardware Security, Cryptography, Communications, Network Security, and Disaster Recovery Planning.
