For office computer networks located throughout the state of Idaho, Progent's Microsoft and Cisco certified technical experts can deliver online help and remote troubleshooting to resolve your network problems fast and cost effectively. Progent has developed enterprise-class expertise, software utilities, and support databases to identify and repair network problems while avoiding the expense and delays associated with onsite technical service dispatches.

If your Idaho small business is located outside of the larger metro areas such as Boise City, Pocatello, Idaho Falls, or Lewiston, your local network systems support choices may be limited in skills, or not available during urgent situations. This can result in a office network that is unstable or causing wasted time due to technical problems going unresolved for too long. Progentís team of network consultants average more than ten years of real-world computer industry experience, in the trenches of network support, performing a broad range of technical tasks for a diverse range of clients. This means you get not just the technical expertise needed for the task, but a consultant with demonstrated methods for applying those skills to assist with affordable network solutions.

Hybrid Cloud Solutions Design and Deployment
Progent's hybrid cloud solutions consultantsoffer expert remote consulting services to assist businesses of any size to connect their IT infrastructure with popular public cloud platforms including Azure and Amazon Web Services. Progent can assist your it team to plan and manage hybrid environments that can include Windows and Linux systems and applications in hybrid topologies that seamlessly combine local IT assets as well as cloud services. To help you to integrate cloud services with networks, Progent can provide a variety of cloud integration support services that include Office 365 integration with on-premises installations of Exchange and Microsoft Azure enterprise hybrid cloud planning and integration services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) development and troubleshooting.

Microsoft Dynamics NAV Consulting
The most recent edition of Microsoft Dynamics NAV offers powerful new features such as Personalized Role Centers, improved analytics and reporting options, and advanced workflow management. Progent's Microsoft Dynamics NAV ERP professionals can provide programming, configuration and debugging support to help you to get the most from Microsoft Dynamics NAV. Progentís consultants can assist you to connect MS Dynamics NAV to additional services and applications. In addition, Progent can assist you to design and analyze databases so you can improve your knowledge of your operations, attract more customers, refine your marketing campaigns, and form productive alliances.

Citrix Desktop Virtualization Support Services
Desktop virtualization solutions from Citrix allow quick set up of new desktops, rapid publication of current applications, simplified desktop image management, immediate restoration after desktop hardware failure or loss, lower initial cost and longer useful life for client computers, predictable high performance, tight control and enforcement of security policies, and the ability to keep sensitive business information from being taken from its authorized location. Progent's Citrix XenDesktop consultants and Citrix XenApp experts can assist your IT staff to assess, pilot, deploy, administer, and support Citrix virtual Windows desktop and application products and can help you manage and support additional virtualization platforms from Citrix by providing XenServer consulting services and Citrix Essentials for Hyper-V integration.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention consultants and data leakage protection specialists can help organizations to configure Progent's Email Guard Security Gateway to enforce specified content policies for monitoring the content of email messages and attachments and preventing the transmission of sensitive or unauthorized information or spam-like messages. Email Guard's email content filtering technology can also help your business avoid reputation loss and keep in compliance with industry security standards and government requirements like HIPAA and Sarbanes-Oxley.

Private Cloud Hosting Services
Progent's Private Cloud Hosting service offers advanced virtualization platforms, a world-class data center, and the technical expertise of Progent's Microsoft Gold Certified consulting staff to provide small companies a complete network outsourcing solution that improves network availability and protection, reduces administrative overhead, and saves money. Under Progent's Private Cloud Hosting structure, the client retains ownership of the data, the OS platforms, and the software applications. Since the environment is virtualized, it can be transported instantly to a new physical host without time-consuming and risky reinstallation. With Private Cloud hosting, your network is not held hostage to a specific hosting provider.

The Progent Test and Design Lab at the Herakles/Quality Technology Services Data Center
The Progent Test and Training Lab located at the QTS Colocation Center in Sacramento has a collection of dedicated servers and network support equipment that can be utilized remotely or on site to accommodate system testing, assessments, capacity testing, troubleshooting, disaster recovery simulation, training, and additional reasons to help Progent's clients succeed with major IT initiatives.

iPhone Integration
Progent's iPhone and iPad integration consultants can provide cost-effective remote assistance to help your business to plan, configure, and troubleshoot any facet of your iPhone and Windows integration efforts and is available for short-term jobs to help you through specific technical roadblocks or long-term engagements to help you finish large-scale projects on time and within budget. Progent has expertise in local, cloud-based, or hybrid networks and can help you create or maintain a highly available, secure and scalable infrastructure that is best suited to your mode of computing. Progent also offers online and on-premises training for individuals or groups to show you how to manage and use your iOS devices in a safe, team-oriented environment that optimizes the business value of your IT system.

Amazon AWS Cloud Migration Consulting
Progent's Amazon AWS planning and integration consultants offer affordable online consulting to help companies of any size to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable cloud storage, and Glacier for value-priced archival storage. Progent can help you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, architectural design, pilot testing, configuration, administration, performance tuning, licensing management, backup/restore solutions, and security. Progent can provide advanced expertise with firewall configuration and VPN technology and can help you deploy all-cloud or hybrid environments that seamlessly incorporate Amazon AWS resources. Progent offers as-needed support or Progent can provide comprehensive project management outsourcing or co-sourcing services to help you move efficiently to the Amazon AWS platform.

Design, Deployment and Troubleshooting Expertise for Microsoft System center 2012
Progent's System Center consultants have over 10 years of background configuring, supporting and troubleshooting the key platforms that make up Microsoft System Center and can help you to plan, install, manage, and repair your System Center ecosystem to maximize the uptime and performance of your critical IT resources across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-connected datacenters. Progent can help your organization to migrate to the latest edition of Microsoft System Center from an older release or from another datacenter management platform to provide the advantages of enterprise-class provisioning, centralized management, security and compliance, plus datacenter and application availability and performance monitoring.

Microsoft SQL Server Application Development
Progent's certified SQL Server application developers can help with all stages of creating and managing SQL Server-powered database applications. Progent follows industry best practices using Microsoft's MSF Framework to create expandable, manageable line-of-business software applications and to complete software projects on time and within your budget. Development expertise offered by Progent for Microsoft SQL Server environments includes requirements analysis, logical and physical modeling, normalization, data migration, T-SQL programming, software configuration, capacity planning, tuning, backup/recovery strategies, clustering and virtualization, replication, security and compliance, and disaster recovery/business continuity planning.

Server Virtualization Expertise
Virtualization techniques enable businesses to run several virtual servers on one physical processor. Typical usage scenarios for virtualization include hardware efficiency, low-cost platforms for programs that require older operating systems, and economical segregation of application programming or pilot environments from on-line systems. Progent's virtualization technology engineers can provide Windows Server 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtualization support services, VMware vSphere virtual processor integration services, and Citrix XenServer virtual server assistance. Progent can install virtual machines to optimize performance, fault tolerance and manageability while at the same time lowering expenses; propose and test disaster recovery plans that reduce downtown in case of a major failure; and provide continuing maintenance, troubleshooting, and consulting services as computer technology evolves.

Responsiveness of Progent's TRC for Remote Computer Support
Progent's Technical Response Center (TRC) is dedicated to delivering the best level of remote IT support offered anywhere for both urgent as well as non-critical problems. For urgent issues that affect multiple workers, key people, or a mission-critical application, the TRC can engage in less than an hour. For standard problems, the TRC will in less than two hours. In all cases, your ticket will be generated promptly and accurately, You will receive an acknowledgement from the ticketing system, and the TRC will get in touch with you regarding every corrected issue to verify you are comfortable with the resolution and willing to close out the ticket. Find out more details concerning Progent's TRC Customer Commitment.

Security Inventory Assessment for Small and Mid-size Businesses
Progent offers two ultra-affordable service bundles designed to enable small businesses to get a professional security evaluation from a certified security engineer. With Progent's External Security Inventory Checkup, an engineer administers a comprehensive examination of your IT infrastructure from beyond your firewall to uncover possible risks in the security posture you present to the public. With Progent's Internal Security Inventory Scan, a security engineer executes a network scan from a secure computer within your company firewall to assess the risk to inside threats. The two security inventory services are configured and run from a protected remote location.

Get in Touch with a Progent Network Support Expert
To find out how you can get in touch with a Progent network consultant for remote or onsite help in , call 1-800-993-9400 or visit Online Computer Support.














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