For small office networks located anywhere in the state of Idaho, Progent's Microsoft and Cisco certified technical team members can deliver remote phone assistance and troubleshooting to resolve your network systems problems fast and affordably. Progent has developed enterprise-level expertise, advanced software tools, and support knowledge bases to identify and fix computer network problems without the expense and time delays associated with in-person service dispatches.

If your Idaho business is located outside of the larger urban areas such as Boise City, Pocatello, Idaho Falls, or Lewiston, your local network systems support choices may be limited in technical capability, or not available during urgent situations. This results in a office network that is unstable or causing productivity loss due to technical issues going unresolved for too long. Progentís group of network consultants average more than 12 years of real-world computer industry experience, in the trenches of network support, performing a large variety of technical projects for a extensive range of customers. This means you obtain not only the technical expertise needed for the job, but a professional with field proven methods for applying those skills to deliver cost effective network solutions.

Examples of Remote Consulting Services Available from Progent for Cisco Routers
Among the common online Cisco router support services offered by Progent's certified Cisco experts are configuring hostname, DHCP, routing tables, logging, security logon banner and user accounts; configuring iBGP and HSRP, aggregation, BGP to EIGRP redistribution, and ECN gateways; troubleshooting NAT configurations, routing maps, and BGP peering; upgrading router's IOS image; validating router failover; fixing VPN issues; producing a network diagram and documenting configuration; plus security and disaster recovery strategy.

Oracle Administration Support and Application Development
Progent can provide help from an Oracle certified consultant for Oracle DBA expertise or an Oracle application programmer for building database applications. Progent's Oracle database administrators can help you to simplify key Oracle management tasks including performance tuning, backup/recovery strategies, and database protection. Progent's Oracle application programmers can assist you to build, test, enhance, or port Oracle-based applications using PL/SQL. Progent offers experience with Oracle SQL Developer, SQL *Plus, and JDeveloper and can help you to optimize existing SQL code using Oracle's SQL Access Advisor.

PC Desktop Support Services
Progent's desktop support team can help your company to set up desktop computers, laptops, or wireless devices individually or help your business to plan and execute a large-scale upgrade to a current version of an operating system or an updated release of a key desktop application. Progent's certified desktop consultants can configure titles from Microsoft's Office family of productivity products or Microsoft Dynamics accounting and CRM products on your workstations so they integrate productively with other Microsoft programs, software from third-party vendors, SQL databases, and key solutions network-wide. For example, Progent can configure Outlook email client on a desktop or laptop to match both the work profile of the user and the security requirements of your business. Progent can in addition offer remote and in-person technical support for workstations.

Broad Experience with Microsoft's Popular Server Platforms
Progent offers in-depth expertise in Microsoftís popular server platforms. Progent can provide Windows Server 2012 R2 planning and deployment, Microsoft Windows 2008 R2 support, Windows 2003 consulting services, Windows 2000 Server consulting, Microsoft Exchange Server 2016 planning and deployment, Exchange Server 2013 consulting, Exchange Server 2010 management, Exchange Server 2007 consulting services, SQL Server 2016 integration and development, and Microsoft SQL Server 2012 and 2014 assistance.

Best Practices Applied by Seasoned Consultants
Many businesses situated away from areas with plentiful network consultants utilize less qualified or unseasoned local resources for critical network support services. This can produce a network that is undependable or inefficient. Progentís staff of Microsoft and Cisco certified consultants average over ten years of hands-on industry background, in the trenches of network support, providing a wide array of information system services for a broad selection of customers. Consequently, with Progent you get not just expert technical skills, but a consultant who understands computer industry best practices in using those skills to resolve actual business system problems successfully and in a consistent fashion.

Easy Engagement and Pricing Structure
Progent has made it simple to become a customer. Progent requests no complicated contracts, no minimum commitment, no retainers, and no minimum job fee for services performed during normal working hours. All service time is fully documented and billed to the actual minutes used. Per-minute billing avoids situations where customers are charged major dollars for quick fixes. You are billed only for the support you get.

Progent's Consulting and Training Support for Office Word and Microsoft Office 365 Word
Progent's Office Word and Office 365 Word experts offer a wide range of affordable online support services to help you to maintain your current Microsoft Word solution or help you to migrate to a newer version of Microsoft Office Word. Support available from Progent's experts include VBA software development, identifying and fixing compatibility problems between various releases of Office Word, integrating Office Word with different Office applications like Office Excel and Outlook or with 3rd-party data sources and add-ons,infrastructure optimization for dependable. reliable cloud connectivity, security support, and smart phone synchronization, and remote Microsoft Office Word training classes tailored for individuals or groups.

Azure cloud Planning and Integration Consulting
Progent's Azure integration consultants can assist you with any stage of Microsoft Azure migration such as needs analysis, prerequisites evaluation, system architecture, pre-production testing, deployment, centralized administration, performance optimization, license controls, disaster recovery strategies, security policy enforcement, and regulatory compliance assessment. Progent can help your IT staff to set up and debug firewall appliances and VPN tunnels so your clients can safely connect to Azure resources, and Progent's Microsoft-certified consultants can help you set up key Microsoft technologies to work in the cloud including Windows Server, Exchange Server, SQL and SharePoint. Progent can also assist your organization to create a hybrid ecosystem that seamlessly integrates physical datacenters with Azure-based services.

Planning, Integration and Support Services for System center 2012
Progent's System Center consulting experts have more than 10 years of experience configuring, supporting and troubleshooting the key platforms that make up System Center and can help you to design, configure, support, and fix your System Center ecosystem to optimize the availability and performance of your critical IT resources across multiple Windows and Linux/Unix OS environments and local and Cloud-based fabric. Progent's consultants can assist you to upgrade to the current version of System Center from an earlier release or from a third-party IT management platform to deliver the benefits of best-in-class provisioning, automation, security, plus datacenter and critical application performance monitoring.

Complete Reporting of Services
Progent produces full and meaningful reports of all support work to make sure customers donít ever feel like a hostage to their IT service organization. Progent sends email accounts of services immediately after finishing each support task, and also encloses a hard copy along with monthly invoices. Comprehensive network support reporting makes it less risky for customers to transfer to a different service provider or take on more support duties in house. Complete support reporting also give IT managers the visibility required to determine the value of support services and develop better informed network expense projections.

Exchange 2013 Migration Support
Progent offers expert Exchange 2013 migration consulting services such as ROI evaluation, end-to-end project management, site prep, specification of all new software and equipment required, setting up your Active Directory (AD) forest and domains for optimal operation with your Exchange Server 2013 environment, configuring DAGS that deliver maximum availability to your mailbox servers, pilot testing at a client's site or at Progent's testing lab, managing transitional coexistence of Exchange 2013 and older editions of Exchange, implementation of the production system, decommissioning the old servers, and webinar training for client's support staff and users.

Planning Deployments of Cisco's Managed Switches
Progent's Cisco CCIE-certified network engineers offer expert online and onsite support and troubleshooting for Cisco's Catalyst, Nexus and Meraki families of fixed and modular switches for applications that run the gamut from small organizations and campus LANs to giant data centers and ISPs. Progent can show you how to deploy Cisco's continually evolving switching technology to realize the speed, expandability, availability, virtualization support, data protection and manageability required for your organization. For information about Progent's consulting and support for Cisco's market-leading portfolio of Catalyst switches, see Catalyst switch consulting and support. For details about Progent's consulting and support services for Cisco's Nexus line of switches, refer to Nexus switch consulting and support services. For details about Progent's support for Cisco Meraki switches, visit Cisco Meraki switches integration.

Get in Touch with a Progent Computer Consultant
To see how you can contact a Progent computer support expert for remote or on-premises help in , call 1-800-993-9400 or visit Remote Network Help.

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