For small business network systems located within the state of Idaho, Progent's Microsoft and Cisco qualified technical experts can provide remote phone assistance and remote troubleshooting to fix your network systems troubles fast and cost effectively. Progent has developed world-class skills, software tools, and support knowledge bases to identify and repair computer network problems without the expense and delays associated with on-site technical service calls.

If your Idaho business is situated outside of the larger metropolitan areas such as Boise City, Pocatello, Idaho Falls, or Lewiston, your local computer network support choices may be limited in technical expertise, or not available during a crisis. This results in a office network that is unpredictable or causing efficiency loss due to technical issues continuing for too long. Progentís staff of expert network professionals average more than 10 years of real-world computer industry experience, in the trenches of computer network support, performing a wide range of technical projects for a extensive range of customers. This means you get not only the technical know how needed for the job, but a professional with field proven methods for applying that expertise to provide affordable network solutions.

Oracle DBA Services and Application Programming
Progent offers affordable access to an Oracle consultant for Oracle database administration support or an Oracle application developer. Progent can assist your business to create effective mechanisms for key Oracle database administration activities such as performance tuning, backup and restore strategies, and information security, or mentor your IT staff how to use industry best practices for streamlining major management tasks. Progent can also provide the services of a PL/SQL developer to assist your company to design, tune, troubleshoot, or migrate Oracle applications that can range from business reports to database-powered web sites. Progent has skill with Oracle SQL Developer, SQL *Plus, and JDeveloper and can assist you to optimize current SQL code by utilizing Oracle's SQL Tuning Advisor and SQL Access Advisor.

Windows 8.1 Administration and Troubleshooting and Migration
Progent's certified Windows 8.1 experts can provide a variety of network consulting services to help organizations of all sizes to support, manage, and repair environments that include desktops, notebooks, tablets, or Windows phones based on Windows 8.1. Progent's consultants also offer Windows 10 planning and migration support.

Microsoft Virtual Desktop Consulting
Microsoft's desktop virtualization solutions reduce the effort needed for IT managers to install software programs so they are consistent throughout an entire user base, offer the ability to manage access to business data, and enable quick deployment of additional or upgraded workstations. With Windows Server 2016, the Terminal Services tool has been enhanced and named Remote Desktop Services or RDS. Microsoft's new VDI infrastructure that powers Remote Desktop Services simplifies desktop access, enhances responsiveness, tightens data security, centralizes management, and provides an almost transparent client experience. Progent's desktop virtualization engineers can help your company to assess the strategic benefits of Microsoft's desktop virtualization solutions, set up test and production deployments, improve your network infrastructure to support virtual desktops efficiently, evaluate and resolve security problems, and educate your network managers to utilize best practices to achieve maximum payback from client virtualization.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the support of a certified VMware VCDX expert to help your organization plan, configure, administer and troubleshoot VMware vSphere-powered virtualization solution for on-premises networks, private and public clouds, or hybrid cloud deployments. Progent's VMware vSphere and NSX consulting team can provide advanced expertise for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery. Progent offers in-depth experience of VMware vCloud Director, vRealize Automation, vRO and vCloud Suite used for managing private and public cloud and hybrid cloud solutions that provide maximum uptime, data security, and disaster recovery.

High-level Project Management Consultants
For advanced project management assistance, Progent can provide the services of veteran information technology professionals with decades of experience as IT project managers for program development, business systems implementation, and process engineering working with organizations from Big 4 companies to dot-com startups to government agencies. These proven project managers offer world-class management expertise to assist enterprise clients to adhere to leading practices to make sure development or deployment projects are completed on schedule and within budget.

Consulting Expertise for SCVMM 2012
Progent's System Center 2012 Virtual Machine Manager consultants can help businesses of any size to follow leading practices to configure SCVMM 2012 hosts, fabric, storage, and libraries; design, deploy, and manage private clouds, VMs, and services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring. Progent can assist your company to migrate from a legacy version of System Center Virtual Machine Manager or from another management platform, and Progent can assist you to enhance and troubleshoot your current SCVMM 2012 environment so you realize the highest possible return on investment. Progent can also provide Virtual Machine Manager 2016 migration expertise to help you to plan and implement an efficient upgrade from Virtual Machine Manager 2012 to Virtual Machine Manager 2016 in order to benefit from new security capabilities, more affordable VMM storage options, and other improvements.

Progent's Online Consulting, Development and Training Support for Office Excel and Office 365 Excel
Progent's certified Excel and Office 365 Excel application consultants offer a wide variety of remote support services to help your organization to plan, program, test, install, administer, and debug business applications powered by any release of Microsoft Excel, including Excel 2016 and Office 365 Excel. Progent can assist your business to migrate your current Excel applications to the newest releases of Excel, integrate Excel with Apple iOS and Google Android smart phones and tablets, and resolve compatibility problems between various releases of Office Excel. Progent can provide on-demand support to clients looking for a fast fix to a specific problem associated with Office Excel and Progent also offers comprehensive project management support for migrating or creating mission-critical application software built on Office Excel. Progent's cost-effective webinar training for Excel can be customized to address the special requirements of individual users or groups.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is an affordable service based on a brief phone discussion with a Progent information assurance expert. The interview is designed to assess your organization's preparedness to block or recover rapidly from a ransomware incident. Progent will consult with you directly to collect information about your current AV defense and backup/recovery platform, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can apply industry best practices to deploy an efficient AV and backup/recovery environment that meets your company's needs. For more information, see The ProSight Ransomware Preparedness Report Service.

Microsoft SQL Server Software Development
Progent's SQL Server application developers can assist your organization to build and support applications that utilize the SQL Server RDBMS. Progent adheres to leading lifecycle management practices to build efficient, manageable SQL Server applications and is able to work with a client's IT staff to complete projects in a cost effective and cost-effective manner. Progent for can assist you to create Microsoft SQL Server solutions by providing a broad array of professional support services including functional specs, logical and physical modeling, normalization, T-SQL coding, software installation, capacity planning, performance and I/O configuration tuning, backup and restoration strategies, clustering, reusable schema, synchronization solutions, security, and disaster recovery/business continuity planning.

Cisco ASA Firewall and PIX Firewall and Firepower Services Support
The current ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer significantly more value than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX security appliances for new installations. Progent's Cisco-certified CCIE network experts can assist your company to maintain your current PIX or Cisco ASA 5500 security appliances and migrate to ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide remote and on-premises support for ASA 5500-X firewalls with Firepower Services and can assist you to design, deploy, tune, administer and debug firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.

Spam and Virus Filtering Services and Email Encryption
ProSight Email Guard is Progent's spam filtering service that incorporates the technology of leading information security companies to deliver web-based control and world-class security for all your email traffic. The powerful structure of Email Guard managed service combines a Cloud Protection Layer with a local gateway device to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of unwanted email from reaching your network firewall. This decreases your exposure to external threats and conserves network bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance adds a deeper layer of inspection for inbound email. For outgoing email, the on-premises security gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter. Learn about Progent's complete ProSight portfolio of affordable outsourced network management services for small and mid-size businesses.

Progent's Integration Support for Windows 2012 R2 Server Essentials
Microsoft Windows Server Essentials is a value-priced, entry-level platform that enables small organizations to transition from the traditional physical in-house datacenter to the modern hybrid networking paradigm that includes local and cloud-based software and infrastructure. Progent's certified Windows Server Essentials consultants can provide budget-friendly online consulting and technical support for Windows Server Essentials. Progent can help you to assess the possible productivity and cost advantages of migrating to Essentials and implementing a hybrid local/cloud design for your network ecosystem. Progent offers comprehensive project management support so you can plan and carry out a smooth move to Microsoft Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Online platforms and services. (Learn about Progent's Office 365 integration with on-premises Exchange deployments and Microsoft Azure planning and integration consulting.) Progent also offers ongoing consulting, technical support, and training.

Unity Connection and Unity Express (CUE) Integration and Troubleshooting
Cisco Unity Connection, a tightly integrated extension of Cisco Unified Communications Manager (CUCM), is a converged voicemail system that facilitates collaboration by offering flexible set of options for accessing calls and messages within a framework that is simple to deploy and manage. Cisco Unity Connection allows you to read and manage your voicemail from your email inbox, browser, Cisco Jabber, a Cisco Unified VoIP endpoint, an iPhone or other smartphone, or a tablet. Cisco Unity Express (CUE), available in select Cisco Integrated Services routers, provides affordable voicemail, integrated messaging, interactive voice response (IVR), and greeting services for small to mid-size businesses and enterprise satellite locations with up to 500 users. Progent's Cisco-certified CCIE consultants can provide Unity Connection and Unity Express (CUE) integration and technical support services to make sure your CUE solution continues to deliver significant competitive advantage.

Get in Touch with a Progent Network Consultant
To find out how you can access a Progent computer consultant for online or on-premises expertise in , phone 1-800-993-9400 or go to Remote Network Support.

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