For business network systems located anywhere in the state of Illinois, Progent's Microsoft and Cisco qualified engineers can deliver online support and troubleshooting to solve your computer system issues quickly and affordably. Progent has acquired enterprise-class expertise, software utilities, and support databases to troubleshoot and resolve IT problems without the cost and delays normally associated with on-site technical service calls.

If your Illinois small business is situated outside of the larger metropolitan areas such as Chicago, Aurora, Rockford, or Naperville, your local network support options may be limited in skills, or unavailable during an emergency. This can result in a network that is unpredictable or causing efficiency loss due to technical problems going unresolved for too long. Progentís team of network professionals average more than ten years of real-world industry experience, in the trenches of network support, performing a extensive variety of technical projects for a varied range of customers. This means you get not just the technical competency needed for the job, but an expert with field proven methods for applying that expertise to deliver cost effective network solutions.

Consulting Expertise for System Center 2016 Virtual Machine Manager (SCVMM 2016)
Microsoft System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 suite of network management products and is designed to provide a centralized mechanism for configuring and administering virtualized datacenters across hybrid networks that can incorporate private clouds and Microsoft Azure resources. Progent's SCVMM 2016 consulting experts can help businesses of all sizes with any aspect of building, deploying, and maintaining a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, help you upgrade smoothly from legacy releases of VMM, design workflows for building and deploying virtual machines and hosts, design high-availability scale-out clusters, integrate your datacenter infrastructure with public cloud services, configure virtual switches, develop and debug PowerShell scripts, and help you assess the potential business benefits of the latest capabilities such as Storage Spaces Direct and Shielded VMs. Progent's virtualization professionals can provide advanced Hyper-V consulting and VMware ESXi expertise.

iPhone Integration and Management
Progent's iPhone and iPad integration consultants offer cost-effective remote assistance to assist you to plan, configure, and troubleshoot any aspect of your iPhone and Windows integration efforts and is available for short-term jobs to help you through specific technical roadblocks or long-term engagements to help you complete large-scale projects on time and within budget. Progent has experience in on-premises, cloud-centric, or hybrid environments and can help you build or maintain a resilient, protected and efficient infrastructure that is best suited to your computing model. Progent also offers online and onsite training to help manage and use your iOS devices in a safe, collaborative environment that maximizes the strategic value of your IT system.

ProSight LAN Watch Server and Desktop Monitoring Service
ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to keep your network running at peak levels by checking the state of critical assets that drive your information system. When ProSight LAN Watch uncovers a problem, an alert is sent automatically to your specified IT management staff and your Progent engineering consultant so that all potential issues can be addressed before they have a chance to impact productivity. Find out about Progent's entire ProSight line of low-cost network management outsourcing services for small organizations.

Citrix Virtual Desktop Consulting
Desktop and application virtualization platforms offered by Citrix allow fast provisioning of new client computers, fast publication of current applications and updates, streamlined desktop image control, immediate restoration after desktop hardware failure or loss, lower initial cost and longer useful life for client computers, consistent performance, tight control and enforcement of security standards, and the ability to prevent sensitive corporate or government information from leaving the data center. Progent's Citrix XenDesktop engineers and Citrix XenApp experts can help you to evaluate, test, install, manage, and support Citrix virtual Windows desktop and application technology and can help you with additional virtualization platforms from Citrix by providing XenServer consulting services and Citrix Essentials for Hyper-V integration.

Cisco Voice over IP Phone and IP Video Phone Configuration and Support
Progent's Cisco IP phone and video IP phone consultants can help your business to configure, maintain, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP phones. Progent offers expertise for all models of Cisco's IP phones from discontinued VoIP devices to the newest media phones. Progent's consultants can also assist you to integrate your IP phones with Unified CM, previously branded CallManager, or with Cisco Unified Communications Manager Express to build a modern IP-PBX environment for unified messaging and collaboration. Progent can also assist you to configure Cisco Unified CM applications such as Unified Communications Manager IM and Presence Service with Jabber support, Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent can provide expertise with all aspects of Cisco IP Phone integration including designing dial plans, solving QoS, integrating SIP trunks and CUBE internetworking, deploying Cisco ISR routers with CUBE VoIP networking support, and designing UCS server failover and Cisco SRST solutions for high availability.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the assistance of a certified VMware VCDX consultant to help you design, configure, manage and troubleshoot VMware vSphere-powered virtualization solution for local datacenters, private and public clouds, or hybrid cloud deployments. Progent's VMware vSphere and NSX consultants offer advanced knowledge for deploying and integrating VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery and application continuity. Progent offers in-depth experience of VMware vCloud Director, vRealize Automation, vRealize Orchestrator and vCloud Suite used for managing private and public cloud and hybrid cloud solutions that provide maximum uptime, fault tolerance, and disaster recovery.

MS Project Server Expertise
Progent's certified Microsoft Project Server and Project Online experts offer comprehensive remote and on-premises support for Microsoft Project Server and for all Microsoft platforms that work in conjunction with Project Server. Consulting services provided by Progent include Microsoft Project Professional set up, SharePoint Server 2013 design and deployment, Microsoft SQL Server 2016 integration and development, SQL Server 2014 programming and troubleshooting, Microsoft Exchange 2016 Server migration, Exchange 2013 integration, Exchange Server 2010 troubleshooting,Excel and Office 365 Excel application support, and Office PowerPoint and Visio online classes. Progent can provide Cisco-certified CCIE consultants to assist you to optimize your environment to accommodate local, branch office, home-based, and mobile workers so they can utilize Microsoft Project Server to collaborate safely and productively. Progent's security experts can help you to define and enforce security workflows that protect sensitive project information without disrupting the efficient sharing of authorized data.

Expert Consulting and Support Services for Systems at Colocation Sites
There are several hundred enterprise-grade colocation centers in Northern California and larger cities throughout the United States, and Progent's colocation consulting experts can improve your systemís fault tolerance and performance by helping you choose a remote data center site that meets the specific requirements of your business including geographic proximity, space, connectivity, budget, and extra additional features and services. Progentís data center IT services are intended for companies with equipment housed at co-location hosting facilities and requiring timely on-premises assistance at the colocation site as well as online support from Microsoft and Cisco certified professionals. Progent provides a selection of colocation center consulting services such as system topology evaluation, Windows and UNIX server installation and maintenance, tech support for server and communications networking, design and installation of non-stop configurations, architecting and implementing layered security structures, firewall configuration and troubleshooting, configuring load balancing environments, and creating fault tolerant server cluster configurations.

Planning and Migration Help for Windows 10
Progent's Microsoft-certified Windows 10 migration experts can assist organizations of all sizes to assess Windows 10 or to upgrade to Windows 10 from any earlier version of Windows. Remote and onsite assessment and upgrade support for Windows 10 offered by Progent include Return on Investment estimates, project management, compatibility testing, test lab systems, virtualization strategies, Cloud integration, mobile management and synchronization, telecommuter connectivity, security and compliance, automated provisioning and management, network design, wired/wireless convergence, business continuity planning, custom training for IT support staff and users, and ongoing consulting support.

Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified information technology consultants offer Windows Server 2016 integration consulting to assist businesses of any size to plan and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid architecture. Progent can help your company to evaluate the business benefits of Windows Server 2016 for your enterprise and can help you with any facet of designing, configuring, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many innovative high-availability and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine software load, Storage Replica, plus workgroup and multi-domain failover clusters.

64-bit Computing Migration Support Services
Progentís 64-bit upgrade specialists can help your organization to enhance your application servers and workstations affordably from 32 to 64 bits. Progent can assist your company to calculate the risks and advantages of moving to 64-bit processing, design an economical upgrade process that reduces operational interruptions, and provide timely online help to assist your organization to configure 64-bit software and application programs on your existing hardware. Progent's Microsoft certified computing engineers can assist your company to install the 64-bit versions of Microsoft platforms like Microsoft Windows Server 2008, Exchange Server, Microsoft Windows 7, and Microsoft Office Excel.

Virtualization Consulting
Virtual compute, storage and networking techniques enable businesses to optimize utilization, streamline network administration, and improve application availability and data protection. operate several virtual servers on one physical processor. Common usage scenarios for virtual servers are resource efficiency, inexpensive platforms for applications that only run on older operating systems, and affordable isolation of software development or pilot environments from production systems. Progent's virtualization technology engineers can provide Windows Server 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtualization consulting services, Windows Server 2008 Hyper-V Virtual Server help, VMware vSphere configuration and troubleshooting, VMware NSX network virtualization design and management, and Citrix XenServer virtual server assistance. Progent can install virtual machines to maximize performance, reliability and manageability while simultaneously lowering expenses; propose and verify disaster recovery strategies that reduce productivity loss in case of a catastrophe; and deliver ongoing maintenance, troubleshooting, and engineering services as computer technology evolves.

Talk to a Progent Computer Support Expert
To learn how to access a Progent network support expert for remote or onsite expertise in , phone 1-800-993-9400 or visit Online Computer Support.














© 2002- 2018 Progent Corporation. All rights reserved.