For office network systems located within the state of Illinois, Progent's Microsoft certified technical experts can provide online help and troubleshooting to solve your network issues quickly and affordably. Progent has developed top-notch expertise, sophisticated utilities, and support databases to troubleshoot and repair computer network problems while avoiding the high cost and time delays associated with onsite technical service dispatches.

If your Illinois organization is located outside of the larger metro areas such as Chicago, Aurora, Rockford, or Naperville, your local computer support choices may be limited in technical capability, or unavailable during urgent situations. This can result in a network that is unpredictable or causing efficiency loss due to technical problems persisting for too long. Progentís staff of expert network consultants average more than 10 years of real-world IT industry experience, in the trenches of computer network support, performing a extensive range of technical projects for a broad range of customers. This means you get not only the technical expertise needed for the job, but a professional with demonstrated methods for applying those skills to assist with cost effective network solutions.

Planning Support services for SharePoint 2013
Progent has been delivering SharePoint support since the first SharePoint product was released over a decade ago, and Progent has the breadth and depth of IT know-how to assist organizations of any size to plan and carry out a SharePoint Server 2013 installation and create SharePoint Server 2013 applications that bring significant business value to your IT investment. Progent's Microsoft-certified consultants can help you to evaluate the business advantages of upgrading to SharePoint 2013 or SharePoint Online from earlier versions of SharePoint or from another collaboration solution; determine whether an in-house, Cloud-based or hybrid deployment is most sensible for your busi9ness; and pick the right edition of SharePoint 2013 for your purposes. Progent can provide full project management support or can assist in individual tasks associated with your SharePoint 2013 deployment.

Broad and Deep Expertise with Office Networking
Progentís team of more than 100 network experts means customers can take advantage of the leverage of over 1,000 years of cumulative experience and collective information to resolve the most difficult computer issues. Progentís certified information technology engineers possess the experience to find fixes quickly and deliver them affordably.

Citrix Virtual Windows Desktop Support Services
Progent's Citrix-certified virtual desktop experts can help you to plan, install, manage, and support a virtual Windows desktop and application delivery and management system by offering Citrix XenDesktop consulting and XenApp support. Progent's Cisco CCIE network consultants can show you how to optimize your infrastructure for distributing server and client-side applications, and Progent's datacenter management and support experts can help your organization to administer and maintain an off-site datacenter that features high availability, enhanced protection, and fast recovery. Progent can also help you manage and support additional virtualization solutions from Citrix by providing XenServer expertise and Citrix Essentials for Hyper-V integration.

IT Support for Local Governments and School Districts
Progent has extensive experience delivering a full-spectrum of online network support and urgent troubleshooting services to local governments and schools across the U.S. Progent is one of the pioneers in delivering expert remote IT consulting and has provided network solutions to clients in every state. Progent's online computer consulting for local governments saves travel expenses and resolves problems faster than onsite support.

ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting outsourcing service offers comprehensive hosting of a small organization's production servers in a solution that gives the maximum degree of availability and expandability and is also simple to move to any data center. Progent's Private Cloud hosting and management services are built on proven virtualization techniques that allow small companies with multi- platform environments to economize significantly on the expense of capital investments, infrastructure support, and IT management while benefiting from enterprise-class fault tolerance and an unmatched degree of vendor independence. Learn more about Progent's ProSight portfolio of managed IT services for small and mid-size organizations.

Microsoft Desktop Virtualization Support Services
Microsoft's desktop virtualization technologies lower the work required for IT managers to set up software programs so that they are consistent across a corporate workforce, provide the ability to control rights to business information, and allow fast installation of new or upgraded workstations. In Windows Server 2016, the Terminal Services tool has been revamped and renamed Remote Desktop Services. Microsoft's innovative Virtual Desktop Infrastructure (VDI) that powers RDS simplifies client connectivity, enhances performance, tightens security, centralizes administration, and offers a nearly transparent client experience. Progent's desktop virtualization consultants can assist you to evaluate the strategic benefits of Microsoft's desktop virtualization technologies, configure pilot and on-line environments, optimize your network architecture to accommodate virtual clients effectively, assess and remediate security issues, and educate your network administrators to utilize industry best practices to achieve a fast ROI from desktop virtualization.

NetApp SAN Storage Solutions
Progent can provide enterprise clients remote or onsite NetApp SAN consulting services for NetApp's complete line of SAN software and hardware products including Data ONTAP data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror, SnapVault and OSSV incremental D2D backup, Virtual Storage Console for VMware vSphere, MultiStore for secure IP space separation, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Components of NetApp SAN technology supported by Progent include system dsign, cloud deployment, virtualization, migrations, non-disruptive patching, storage management, information assurance, disaster recovery, and troubleshooting. Progent offers Level 3 support to help you to take care of problems with NetApp SAN environments efficiently following best practices.

World-class Cisco Support from Experienced CCIE-certified Consultants
Progent can provide convenient, quick, and affordable access to Cisco CCIE engineers. Cisco Certified Internetwork Experts are recognized network gurus who are awarded this top-level certification only through intense testing by Cisco. CCIEs can resolve the most complicated problems associated with network planning, integration, repair, and service. Progentís CCIE consultants cooperate closely with Cisco engineers in analyzing issues with Cisco's IOS platform and devising workarounds or acquiring software updates to resolve problems. Progent can provide fast access to a CCIE by phone so you can get instant help for complex network troubles that are impacting business productivity but are outside the scope of your local network support resources.

Stealth Penetration Testing
Stealth penetration testing is an important component of any comprehensive network security strategy. Progentís security professionals can run extensive unannounced intrusion security checks without the knowledge of your company's internal network support resources. Stealth penetration testing uncovers whether current security monitoring systems such as intrusion incident warnings and event history monitoring are properly set up and actively observed.

Cisco Unified Messaging and Collaboration Consulting
Progent offers online or on-premises help from a certified CCIE consultant to help you to plan, implement, administer and troubleshoot converged communications environments that incorporate Cisco Unified Communication technology in a local, distributed, or hybrid cloud deployment. Progent's Cisco-certified Unified Communications consultants have extensive backgrounds assisting organizations of any size to create advanced collaboration solutions by providing expert services that include Cisco Unified Communications Manager (CUCM) and Cisco CallManager planning and deployment, VoIP phones setup, and Cisco wireless IP phone deployment. Progent's consultants can assist you with Cisco's entire library of UC applications such as Jabber, WebEx Meeting Center, Unity Connection, Cisco Unified Contact Center, and Unified Attendant Console.

ProSight WAN Watch Infrastructure Monitoring and Management
Progentís ProSight WAN Watch infrastructure management service makes it easy and inexpensive for small and mid-sized organizations to diagram, track, optimize and troubleshoot their networking appliances like switches, firewalls, and access points plus servers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network maps are kept current, copies and manages the configuration of virtually all devices connected to your network, tracks performance, and sends notices when problems are discovered. By automating time-consuming management and troubleshooting activities, ProSight WAN Watch can knock hours off common chores such as network mapping, expanding your network, finding devices that require important software patches, or isolating performance problems. Learn more about Progent's complete ProSight family of value-priced network monitoring and management services for small businesses.

Design, Integration and Troubleshooting Services for System center 2012
Progent's Microsoft System Center consultants have more than a decade of background deploying, supporting and fixing the core components that make up Microsoft System Center and can help your organization to design, install, maintain, and fix your System Center ecosystem to optimize the uptime and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and local and Cloud-connected fabric. Progent also can provide System Center 2016 migration consulting to help you to transition to the current edition of Microsoft System Center from a previous one or from a third-party IT management platform to provide the benefits of best-in-class deployment, management automation, security and compliance, plus datacenter and critical application performance monitoring.

Microsoft Azure Planning and Integration Consulting
Progent's Azure cloud planning and integration experts can help you with every stage of Azure cloud migration including requirements definition, prerequisites assessment, solution design, pilot testing, deployment, automated administration, performance optimization, software license controls, disaster recovery preparedness, security policy enforcement, and regulatory compliance assessment. Progent can assist your IT staff to set up and troubleshoot firewalls and VPN connections so your users can safely access to Azure-based services, and Progent's Microsoft-certified consulting experts can help you set up key Microsoft platforms to run in the cloud including Windows Server, Exchange, SQL Server and Skype for Business. Progent can also assist your organization to set up a hybrid ecosystem that transparently combines physical datacenters with Azure services.

64-bit Computing Migration Support Services
Progentís 64-bit upgrade experts can assist you to enhance your servers and workstations efficiently from 32 to 64 bits. Progent can assist you to understand the risks and benefits of moving to 64-bit computing, design an economical migration strategy that minimizes operational disruptions, and offer responsive remote help to aid your organization to configure 64-bit software and application software on your existing computers. Progent's Microsoft-qualified engineers can assist your company to integrate the 64-bit editions of Microsoft platforms like Microsoft Windows Server, SQL Server, Microsoft Windows 10, and Office Excel.

Cisco ASA and PIX Firewall and Firepower Services Expertise
The current ASA 5500-X Family of firewalls with Firepower Services deliver significantly more performance than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX security appliances for new installations. Progent's Cisco-certified CCIE network consultants can help you to maintain your legacy PIX or Cisco ASA 5500 security appliances and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide remote and onsite help with ASA 5500-X firewalls with Firepower Services and can assist you to plan, configure, optimize, manage and debug firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.

Get in Touch with a Progent Network Consultant
To see how to access a Progent network support expert for remote or onsite help in , call 1-800-993-9400 or go to Online Computer Help.

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