For business network systems located throughout the state of Illinois, Progent's Microsoft authorized engineers can deliver online support and remote troubleshooting to resolve your network issues fast and cost effectively. Progent has developed enterprise-grade skills, advanced software utilities, and support knowledge bases to troubleshoot and repair network problems without the cost and time delays associated with onsite technical service calls.

If your Illinois business is located outside of the larger urban areas such as Chicago, Aurora, Rockford, or Naperville, your local computer support options may be limited in technical expertise, or unavailable during an emergency. This can result in a computer network that is unstable or causing productivity loss due to technical issues persisting for too long. Progentís staff of network consultants average more than 12 years of real-world IT industry experience, in the trenches of network systems support, performing a broad range of technical projects for a diverse range of clients. This means you obtain not only the technical expertise needed for the task, but a professional with field proven methods for applying that expertise to provide excellent network solutions.

Migration Support services for SharePoint Server 2013
Progent has been delivering SharePoint support since the first SharePoint product was released over a a dozen years, and Progent has the breadth and depth of IT knowledge to help businesses of all sizes to plan and carry out a SharePoint Server 2013 installation and create SharePoint Server 2013 apps that bring substantial business benefit to your information network. Progent's Microsoft-certified consultants can assist you to assess the business advantages of upgrading to SharePoint 2013 or SharePoint Online from legacy releases of SharePoint or from another collaboration solution; determine whether an in-house, Cloud-based or hybrid configuration is most sensible for your company; and select the right version of SharePoint 2013 for your purposes. Progent offers full project management outsourcing or can help in individual tasks related to your SharePoint 2013 migration.

Configuration Manager 2016 Cloud Integration
System Center Configuration Manager 2016 automates application and device provisioning and updating, centralizes compliance settings management, keeps track of network resources, guards against company data leakage, performs network health monitoring, enables secure end-user self service, and delivers a common point of control for managing multi-OS networks based on on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud specialists can assist you with any facet of designing, implementing, operating and troubleshooting a SCCM 2016 solution for local, cloud, or hybrid networks.

Design and Deployment Consulting for Cisco's Meraki Cloud-managed Wireless Access Points
Progent's Meraki wireless AP experts offer online and onsite support services to assist organizations of any size to plan, deploy, maintain, expand or debug Wi-Fi systems that include Cisco Meraki cloud-managed wireless access points. Progent can help you to configure and manage Cisco's Meraki-based wireless networks for environments that range from a telecommuter's home or a remote office to a large campus or a multi-site enterprise. Progent can also help you to integrate additional Cisco products such as switches, ASR routers and ASA firewalls to build a cohesive network infrastructure that delivers identical connectivity, responsiveness, security, manageability and uptime for wired and wireless clients regardless of their mobility or computing device. (Refer to Cisco Meraki switches integration.)

Microsoft Dynamics NAV Consulting
The updated edition of Microsoft Dynamics NAV offers powerful innovations including tailored Role Centers, enhanced business intelligence and reporting capabilities, and advanced workflow management. Progent's Dynamics NAV consulting professionals offer programming, configuration and debugging services to enable your company to take advantage of Microsoft Dynamics NAV. Progentís consultants can assist you to integrate MS Dynamics NAV ERP software to additional systems and applications. Also, Progent can help you to design and utilize databases so you can enhance your knowledge of your operations, acquire more clients, expand your sales campaigns, and build successful alliances.

Microsoft Windows 8.1 Administration and Troubleshooting and Migration
Progent's Microsoft-certified Windows 8.1 experts can deliver a variety of technical services to assist organizations of any size to support, administer, and troubleshoot environments that incorporate desktops, notebooks, tablets, or Windows phones powered by Microsoft Windows 8.1. Progent's consultants also offer Windows 10 planning and migration help.

Progent's Online Consulting, Development and Training Services for Office Excel and Office 365 Excel
Progent's certified Office Excel and Office 365 Excel consultants can provide a wide variety of online services to help your organization to plan, program, pilot test, install, manage, and troubleshoot applications based on any version of Microsoft Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can help your business to upgrade your existing Excel applications to the latest releases of Excel, support Excel on Apple iOS and Google Android smart phones and tablets, and resolve compatibility problems between different versions of Office Excel. Progent offers on-demand help to clients looking for a quick fix to a stubborn problem associated with Excel and Progent can also provide full project management services for migrating or creating line-of-business applications built on Office Excel. Progent's cost-effective webinar training for Excel can be custom tailored to meet the special requirements of individual users or teams.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) experts and data leakage protection specialists can help you to configure Progent's ProSight Email Guard Security Gateway to enforce standard and custom content policies for monitoring the content of outbound email messages and attachments and preventing the transmission of confidential or unauthorized information or spam-like messages. ProSight Email Guard's outbound email content filtering solutions can also help your business avoid being blacklisted and stay compliant with industry privacy standards and government requirements such as HIPAA and Sarbanes-Oxley. Find out about the complete ProSight series of affordable network management outsourcing services for small and mid-size organizations.

Remote Server Monitoring with Microsoft System Center 2016 Operations Manager Operations Manager
Progent offers a variety of Network Support Bundles built around the proactive problem solving abilities of Microsoft System Center Operations Manager, a next-generation server management software platform that tracks the reliability, performance and security of your IT network and detects problems before they can bring down your system. To give you additional insight concerning the performance and robustness of your network infrastructure, Progent can help you install and manage leading network monitoring software powered by Linux.

Comprehensive Reporting of Services
Progent provides complete and meaningful documentation of all service activity to ensure clients donít ever feel ďcaptiveĒ to their support organization. Progent sends email accounts of services immediately after finishing each service interaction, and also encloses a hard copy along with monthly billings. Comprehensive IT service documentation makes it easier for clients to move to a new support organization or take on increased support responsibilities internally. Good service reporting also provides IT managers the visibility required to determine the value of support services and produce more realistic network expense projections.

Microsoft Windows Server 2012 R2 Integration Services
Progent's certified Windows Server 2012 experts can assist you to evaluate the advantages of Windows Server 2012 R2 for your organization, create test systems and migration strategies, optimize your infrastructure for local, multi-site, cloud-based, and hybrid environments, educate your IT support, team, develop a corporate-wide security plan, streamline IT administration, help with application development, and generate and test a DR/BC plan. If you are considering upgrading from Microsoft Windows Server 2012 R2 to Microsoft Windows Server 2016, Progent's Windows Server 2016 hybrid cloud integration consultants can assist you to evaluate the value of Windows Server 2016 for your business and design and implement a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture.

Comprehensive Support Services for Systems at Colocation Sites
There are several hundred enterprise-grade Internet Data Centers in Northern California and major cities across the United States, and Progent's colocation center expert consultants can enhance your network's redundancy and performance by helping you select a colocation site that addresses the particular requirements of your business including geographic proximity, size, communications, budget, and extra additional features and services. Progentís colocation center support services are intended for companies with equipment housed at colocation hosting sites and in need of on-demand in-person assistance at the colocation facility plus remote support from Microsoft and Cisco certified professionals. Progent offers a selection of colo center consulting services such as network topology analysis, Windows and Linux server installation and support, tech support for server and communications infrastructure, development and installation of zero-downtime systems, defining and deploying layered security structures, firewall integration and support, designing load balancing environments, and planning fault tolerant server and storage cluster configurations.

Progent's Consulting and Training Support for Microsoft Office Word and Office 365 Word
Progent's certified Microsoft Office Word and Office 365 Word experts offer a broad selection of affordable remote support services to assist your organization to manage your legacy Microsoft Word solution or help you to move to a newer version of Microsoft Office Word. Support offered by Progent's Word experts include VBA software development, identifying and fixing compatibility problems between different releases of Word, interfacing Office Word with other Office apps such as Excel and Microsoft Outlook or with third-party platforms and add-ons,infrastructure enhancements for dependable. reliable cloud connectivity, security consulting, and smart phone and tablet integration, and remote Office Word training tailored for your special requirements.

Video Conferencing and Telepresence Consulting Services
Progent offers the services of a certified video conferencing and telepresence engineer with expertise integrating products from the major telepresence providers such as Cisco/TANDBERG, Polycom, LifeSize and Radvision and can assist your company to design, install, expand, or troubleshoot a telepresence solution that protects your investment and maximizes the business value of your IT network. Progent can also provide the expertise of infrastructure consultants who can help businesses of any size to create and maintain a communications network that delivers the performance, reliability, protection, and scalability required to accommodate your video conferencing/telepresence environment.

Progent's Consulting and Training Services for Office and Office 365
Progent's certified Microsoft Office and Office 365 consultants can assist businesses to incorporate Office desktop and Office 365 apps including Office Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and Publisher into a cohesive solution that offers fast return on investment and promotes better business results. Progent can help you to interface Microsoft Office or Office 365 apps with each other and with other key Microsoft platforms including SharePoint Server, Exchange Server and SQL Server running locally or in the cloud. Progent can also assist you to fix compatibility issues between various versions of Office and offers live online Microsoft Office and Office 365 training to individual users or teams.

Talk to a Progent Network Consultant
To find out how to get in touch with a Progent computer support expert for online or on-premises assistance in , call 1-800-993-9400 or go to Remote Network Help.














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