For small company network systems located in the state of Illinois, Progent's Microsoft and Cisco authorized consultants can deliver online support and troubleshooting to solve your computer system issues fast and affordably. Progent has acquired top-notch expertise, sophisticated utilities, and support knowledge bases to troubleshoot and resolve computer network problems without the cost and delays normally associated with onsite service visits.

If your Illinois small business is located outside of the larger metropolitan areas such as Chicago, Aurora, Rockford, or Naperville, your nearby computer support choices may be limited in technical capability, or not available during an emergency. This results in a network environment that is unusable or causing productivity loss due to technical issues continuing for too long. Progentís team of seasoned network professionals average more than ten years of real-world computer industry experience, in the trenches of IT support, performing a broad variety of technical tasks for a diverse range of customers. This means you get not just the technical know how needed for the task, but an expert with demonstrated methods for applying that expertise to deliver cost effective network solutions.

Progent's Consulting Support for SQL Server 2016
Microsoft SQL Server 2016 introduces significant improvements in performance, scale, data security, availability, BOYD support, plus integrated business intelligence. New features include PolyBase for processing SQL and NoSQ files in one appliance for data warehousing, Jason support, Row-level Security, Mobile Report Publisher, and seamless management of local and cloud-based operations and services. Progent's Microsoft-certified SQL Server 2016 consulting experts offer remote and onsite support to help businesses of any size to plan, implement, manage or debug any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all key Microsoft products such as Windows Server, Exchange, SharePoint Server, Microsoft Dynamics ERP, Lync or Skype for Business, and System Center Operations Manager (SCOM).

Hybrid Cloud Solutions Design and Deployment
Progent's hybrid cloud solutions consultants can provide advanced remote consulting support to assist companies of any size to integrate their information networks with leading public cloud platforms such as Microsoft Azure and Amazon Web Services (AWS). Progent can assist your it team to design and administer cost-effective hybrid environments that support Windows and Linux operating systems and apps in hybrid topologies that combine local resources along with public clouds. To assist you to integrate public cloud services with networks, Progent can provide a variety of cloud migration services such as Office 365 Exchange Online integration solutions with on-premises Exchange deployments and Microsoft Azure enterprise hybrid cloud planning and integration services, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging.

Desktop Consulting and Support Services
Progent offers a broad array of affordable consulting and support services to assist you business to deploy, integrate, troubleshoot, and manage workstations and laptops powered by Microsoft Windows, Apple macOS and OS X, or various versions of Linux. Progent's desktop PC support services include Windows 10 planning consulting, Microsoft Windows 8.1 consulting support, Windows 7 technical support, Microsoft Office and Office 365 integration, and 64-bit operating system expertise.

Full Range of Security Services
Progent's CISM, GIAC, and CISA certified security engineers can help you to perform comprehensive security audits, restore operations rapidly from intrusions, configure firewalls, set up secure mechanisms for off-site and mobile connectivity, install spam protection and email encryption, and create a corporate-wide security plan based on round-the-clock automated network monitoring. Progent's ProSight suite of managed security monitoring and management services includes ProSight Active Security Monitoring (ASM) for ransomware defense and ProSight Enhanced Security Protection (ESP) for centralized endpoint protection.

Planning and Configuration Consulting for Cisco's Meraki Indoor and Outdoor Wireless APs
Progent's Cisco Meraki Wi-Fi access point consultants offer online and on-premises support services to assist businesses of all sizes to plan, install, manage, expand or repair Wi-Fi systems that utilize Cisco Meraki APs. Progent can help your business to set up and support Meraki-based Wi-Fi infrastructure for sites that can range from a telecommuter's home or a remote office to a campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco technology such as Catalyst, Nexus and Meraki switches, routers and ASA firewalls to create a cohesive network infrastructure that provides identical connectivity, responsiveness, security compliance, ease of management and uptime for wired and wireless users regardless of their mobility or computing device. (Refer to Cisco Meraki switches configuration and management.)

High-level Project Management Consultants
For advanced project management assistance, Progent offers the services of veteran information technology experts with years of experience as IT project managers for application development, business technology implementation, and business process engineering working with organizations from Big 4 firms to dot-com startups to government agencies. These high-level IT managers can provide advanced management expertise to help enterprise customers to adhere to leading practices to make sure development or deployment projects are successfully completed on time and on budget.

Citrix Desktop Virtualization Engineering Support
Progent's Citrix-certified desktop virtualization experts can assist you to plan, install, manage, and troubleshoot a virtual Windows application delivery and management system by providing Citrix XenDesktop consulting and XenApp support. Progent's Cisco CCIE network engineers can help you optimize your network for distributing server and client-side applications, and Progent's remote datacenter support consultants can help your organization to administer and maintain an off-site datacenter that features high availability, enhanced protection, and fast recovery. Progent's Citrix technology experts can also help you with additional virtualization solutions from Citrix by offering Citrix XenServer expertise and Citrix Essentials for Hyper-V support.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is a low-cost service based on a brief discussion with a Progent information assurance expert. The interview is designed to help evaluate your company's ability to stop or recover rapidly from a ransomware attack. Progent will work with you personally to collect information concerning your current security profile and backup system, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can apply best practices to build a cost-effective AV and backup system that meets your business needs. For more information, see The ProSight Ransomware Preparedness Report.

Windows Server 2016 Hyper-V Hybrid Cloud/On-premises Solutions
Hyper-V 2016 utilizes core technologies initially designed for and refined on Microsoft Azure, among the world's biggest public clouds. This pedigree significantly enhances the ability of the Windows Server platform to support private cloud and hybrid cloud/on-premises environments by enhancing data security, uptime, expandability, manageability, dependability and recoverability. Progentís Microsoft-certified Windows Server 2016 Hyper-V consulting team can help you to evaluate the advantages of Hyper-V 2016 for your organization, set up pilot environments to verify the ability of Hyper-V 2016 to support your vital applications, design an efficient network topology for a cloud-based or hybrid deployment, develop and execute a non-disruptive migration plan, train your IT administration and support personnel, and deliver as-needed consulting and troubleshooting support to ensure that your Hyper-V 2016 solution gives you maximum business value.

Altaro VM Backup Software for Data Protection and Disaster Recovery
Altaro VM Backup software provides small businesses a reliable and budget-friendly solution for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in local, remote, distributed, and cloud environments and also enables low-cost cloud backup to Azure storage. Headline capabilities include state-of-the-art Augmented Inline Deduplication to reduce backup storage requirements, Continuous Data Protection with backup spacing as short as five minutes for reducing your exposure to data loss, advanced encryption, item-level restore capability for individual files and emails, extensive support for Windows Server Cluster Shared Volumes and for vCenter for managing large-scale environments, and support for Microsoft Volume Shadow Copy Service to back up live virtual machines without downtime. Progent is an Altaro partner and offers a wide array of services to assist you to plan, deploy, optimize and troubleshoot a backup/restore system powered by Altaro VM Backup software. To read more, see Altaro VM Backup Consulting Services.

64-bit Processing Migration Help
Progentís 64-bit migration specialists can assist you to update your servers and desktop PCs affordably from 32 bits to 64 bits. Progent can assist your company to calculate the costs and benefits of upgrading to 64-bit processing, plan an economical upgrade process that reduces business interruptions, and provide timely online support to aid your company to configure 64-bit software and applications on your current hardware. Progent's Microsoft-certified engineers can assist your company to install the 64-bit versions of Microsoft platforms such as Microsoft Windows Server, Exchange Server, Microsoft Windows 10, and Microsoft Office Excel.

Certified Expertise for Information Assurance and SIEM Solutions
Global Information Assurance Certification was founded in 1999 to validate the skill of computer security professionals. GIAC certifications are recognized by companies and government organizations all over the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance specialists offer help with any of the network security capabilities addressed under GIAC certification such as auditing infrastructure vulnerability, incident handling, intrusion detection, web-based application security and SIEM solutions for compliance with regulatory mandates for promptly reporting security events.

Configuration Support for Lync Server 2013
Microsoft Lync 2013, rebranded Skype for Business, enables organizations of all sizes to build a centrally managed and protected communications ecosystem that permits a Bring-Your-Own-Device computing model with instant messaging, real-time presence, audio/video and web conferencing with application sharing and whiteboard, and both IP-based and PSTN telephony across a broad assortment of desktop and handheld endpoints. Progent's certified Lync 2013 consultants can help your company to assess the advantages of Lync Server 2013, create an in-house, cloud-based (with Lync Online) or hybrid topology suitable for your current and future plans, implement Lync 2013 in a way that expedites your ROI, and deliver live webinar and on-premises training to your IT team and end users. Progent offers expertise in critical components of a Lync 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help you to integrate Lync Server 2013 with popular Microsoft Office and Office 365 apps including Outlook, Word and PowerPoint. Progent's Microsoft Skype for Business experts can also help your organization to design and implement out an efficient upgrade to Skype for Business.

Microsoft Data Protection Manager Consulting Services
System Center 2016 Data Protection Manager offers small and medium-size organizations near-continuous backup and simplified recovery functions for Microsoft networks. Data Protection Manager 2016 delivers application-aware protection for key workloads such as Microsoft SQL, Exchange Server and SharePoint, backs up Windows and Linux virtual machines, supports virtual machines running on Hyper-V as well as VMware, and integrates seamlessly with Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified System Center 2016 Data Protection Manager consulting experts can assist you to design, deploy, administer, and troubleshoot an enterprise-wide backup/recovery system powered by SCDPM 2016. Progent can help you to migrate from a previous version of Data Protection Manager or from a legacy system, and Progent can tune your DPM 2016 ecosystem for on premises, colocated, cloud or hybrid deployments. Progent can provide online or onsite consulting expertise and can provide occasional guidance to resolve technical bottlenecks or provide comprehensive project management support to help you complete your SCDPM 2016 initiative on time and on budget.

Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified information technology consultants can provide Windows Server 2016 integration consulting to help organizations of any size to plan and carry out an efficient move to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model. Progent can assist your company to assess the benefits of Windows Server 2016 for your enterprise and can help you with any aspect of designing, deploying, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many innovative disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, VM software load, Storage Replica, plus workgroup and multi-domain clusters.

Get in Touch with a Progent Computer Support Expert
To learn how you can get in touch with a Progent network support expert for online or on-premises assistance in , call 1-800-993-9400 or go to Online Network Help.














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