For small business computer networks located throughout the state of Illinois, Progent's Microsoft and Cisco authorized professionals can provide phone assistance and troubleshooting to solve your computer network issues quickly and affordably. Progent has developed top-notch expertise, sophisticated tools, and support databases to troubleshoot and repair computer network problems while avoiding the cost and time delays normally associated with on-site service dispatches.

If your Illinois business is located outside of the larger urban areas such as Chicago, Aurora, Rockford, or Naperville, your local network systems support options may be limited in technical capability, or not available during an emergency. This results in a office network that is unstable or causing productivity loss due to technical issues continuing for too long. Progentís group of field proven network consultants average more than 10 years of real-world industry experience, in the trenches of computer network support, performing a large variety of technical projects for a extensive range of clients. This means you obtain not only the technical know how needed for the job, but a professional with demonstrated methods for applying those skills to deliver cost effective network solutions.

Broad and Deep Expertise with Business Information Networks
Progentís group of more than 80 network consultants means clients can take advantage of the leverage of more than 1,000 years of cumulative experience and collective knowledge to resolve the most vexing computer problems. Progentís accredited network consultants possess the knowledge and experience to come up with solutions fast and implement them cost effectively.

Amazon AWS Integration Consulting
Progent's Amazon AWS integration consultants offer cost-effective online consulting to help businesses to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon S3 for expandable cloud storage, and Amazon Glacier for low-cost archival storage. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, architectural design and review, testing, deployment, centralized administration, performance tuning, software license management, disaster recovery mechanisms, and security strategies. Progent can provide advanced expertise with firewalls and VPN access and can help you create cloud-based or hybrid networking models that seamlessly incorporate Amazon AWS resources. Progent can provide as-needed support or Progent can provide project management outsourcing or co-sourcing services to help you move efficiently to the Amazon AWS cloud platform.

Best Practices Applied by Seasoned Engineers
Many businesses located far from cities with ample network engineers resort to poorly trained or unseasoned local consultants for vital network support services. This can result in a network that is undependable or inefficient. Progentís team of Microsoft and Cisco qualified engineers average over a decade of hands-on industry experience, in the front lines of network support, providing a wide array of information system tasks for a diverse selection of clients. This means that with Progent you receive not just expert computer network skills, but a consultant who follows computer industry best practices in applying those skills to resolve actual business system issues efficiently and in a repeatable fashion.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention experts and data leakage protection specialists can help businesses to configure Progent's Email Guard Security Gateway to use specified content policies for scanning the content of outbound email messages and attachments and preventing users from sending sensitive or inappropriate information or spam-like messages. Email Guard's outbound email content filtering technology can also help organizations avoid reputation loss and keep in compliance with industry privacy standards and regulatory requirements like HIPPA, Sarbanes-Oxley, PCI DSS and PHI.

Progent is a Gold Certified Partner with Microsoft
Progent has been authorized by Microsoft as a Gold Certified Partner, a qualification awarded only to the highest tier of organizations that operate closely with Microsoft, have proven their technical skills, and have confirmed customer references. Gold Partners are required to maintain large staffs of IT professionals who have undertaken extensive certification testing. Microsoft Gold Certified Partners are given access to special support and training programs from Microsoft and early access to beta software for training and study purposes.

Some Examples of Online Consulting Services Offered by Progent for Cisco Routers
Among the popular online Cisco router support services available from Progent are configuring hostname, IP addressing, routing maps, NTP, security logon banner and user accounts; setting up HSRP, aggregation, BGP to EIGRP redistribution, and ECN gateways; reviewing policy based routing to MPLS, routing maps, and line settings; upgrading router's IOS image; setting up and confirming failover; resolving VPN issues; creating a network diagram and documenting router setup; plus policy and availability planning.

Disaster Recovery/Business Continuity Planning Consulting Support
Progent's disaster recovery consultants can help you design a disaster recovery plan to handle a total data center outage. Progent can help you define a complete disaster recovery plan that incorporates periodic disaster recovery assessments and drills so that when a disaster happens, you minimize network downtime. Progent's Microsoft and Cisco-authorized consultants can also help your company to create an affordable, zero-downtime network solution that takes into account availability issues covering a broad range of network technologies and procedures. Progent's business continuity experts can assist you to deal with the high-level problems related to keeping your company running following a catastrophe by taking into account not only information technology issues but other problems such as alerting critical personnel, locating temporary office space, acquiring emergency vehicles, finding temporary workers, and submitting regulatory reports. Progent's Windows Server 2016 disaster recovery experts can show you how to design and build an affordable disaster recovery solution for multi-site or hybrid cloud environments using failover cluster technology field-tested in Microsoft's Azure cloud.

Advanced Project Management Experts
For enterprise clients looking for high-level project management assistance, Progent can provide access to senior information technology professionals with decades of background in technology management, application development, and business process engineering for organizations from Big 4 companies to dot-com startups to government agencies. These proven IT managers can provide project management expertise to help businesses to adhere to leading practices to make sure strategic projects are successfully completed on time and within budget.

Citrix Desktop Virtualization Engineering Support
Desktop and application virtualization platforms from Citrix allow fast provisioning of new client computers, rapid publication of new applications and updates, simplified image control, quick recovery from client PC failure or loss, reduced capital investment in and longer usable life for desktop computers, consistent performance, tight control of security standards, and the ability to keep critical corporate or government information from being taken from the data center. Progent's Citrix XenDesktop engineers and Citrix XenApp specialists can help you to assess, pilot, deploy, manage, and troubleshoot Citrix virtual desktop products and can help you manage and support additional virtualization solutions from Citrix by providing XenServer consulting services and Citrix Essentials for Hyper-V integration.

System Center Data Protection Manager (SCDPM) Help
System Center 2016 Data Protection Manager provides small to medium-size organizations automatic backup and simplified recovery functions for Microsoft-based networks. SCDPM 2016 offers application-aware backup for critical workloads like Microsoft SQL, Exchange Server and SharePoint, protects Windows and Linux VMs, works with VMs running on Windows Hyper-V and VMware, and can use Microsoft Azure for cloud backup and recovery. Progent's Microsoft certified Data Protection Manager 2016 consulting experts can assist you to plan, implement, administer, and troubleshoot an enterprise-wide backup/restore solution built around System Center 2016 Data Protection Manager. Progent can assist you to upgrade from a previous release of DPM or from an outdated solution, and Progent can tune your SCDPM 2016 ecosystem for on premises, colocated, cloud-based or hybrid deployments. Progent can provide remote or onsite consulting expertise and can provide occasional guidance to help you through challenging issues or deliver comprehensive project management or co-management services to help you finish your Data Protection Manager 2016 initiative on schedule and within your budget.

Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified IT experts can provide Windows Server 2016 migration consulting services to assist businesses of any size to design and implement a smooth move to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud-centric, or hybrid architecture. Progent can assist you to assess the business value of Windows Server 2016 for your enterprise and can help you with any aspect of designing, deploying, managing or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help you to take advantage of the many new disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, VM software load, Storage Replica, plus multi-domain failover clusters.

Planning Deployments of Cisco's Managed Switches
Progent's Cisco-certified CCIE network technology engineers can provide expert remote and onsite support for Cisco's Catalyst, Nexus and Meraki series of managed switches for applications that range from small or midsize businesses and campus networks to giant data centers and service providers. Progent can help you to implement Cisco's continually improving switch technology to achieve the performance, scale, resilience, virtualization support, data protection and manageability needed by your organization. For information about Progent's consulting and troubleshooting services for Cisco's extensive family of Catalyst switches, see Cisco Catalyst switch consulting and support services. For details about Progent's consulting and troubleshooting services for Cisco's Nexus Series of switches, see Nexus switch consulting services. For details about Progent's support services for Meraki switches, go to Cisco Meraki switches consulting and troubleshooting services.

Migration Support for Microsoft Skype for Business
Progent's Microsoft Skype for Business experts can provide online and onsite expertise for companies of all sizes to assess the benefits of migrating to Skype for Business from any version of Microsoft Lync Server or Microsoft Office Communications Server. Progent can assist you to plan a local, cloud-based or hybrid deployment; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office; set up high-availability mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and interface with other collaboration platforms such as Cisco Video Interop Server. Progent's certified network security consultants can assist you create and validate a security strategy for your Skype for Business deployment that is compliant with government and industry standards.

Security Inventory Scanning for Small and Mid-size Business Networks
Progent has put together two ultra-affordable service bundles designed to allow small companies to get an impartial network security assessment from a qualified security consultant. With Progent's External Security Inventory Scan, a security expert administers an extensive examination of your IT infrastructure from outside your company firewall to determine potential risks in the security profile you expose to the public. With Progent's Internal Network Security Inventory Scan, a security expert runs a system scan from an authorized computer inside your company firewall to evaluate vulnerabilities to inside threats. Both security inventory packages are configured and run from a secured remote site.

Contact a Progent Computer Consultant
To learn how you can get in touch with a Progent network support expert for remote or onsite assistance in , phone 1-800-993-9400 or go to Remote Computer Support.

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