If your business information network is in Illinois you can now get quick phone-based help from a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified consultant to fix critical issues that threaten your network. Progent retains among the most extensive teams of UNIX and Cisco CCIE consultants available online of any nationwide support organization in the United States. The cost is competitive, charges are per minute, sign-up is quick, and support is world class.

If your Illinois company is based outside of larger metropolitan areas like Chicago, Aurora, Rockford, or Naperville, access to UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE experts could be problematic during an emergency. This can result in a drop in income for your business, upset customers, unproductive workers, and distracted executives. By utilizing Progent's remote support, you have access to a qualified consultant ready to deliver expertise when you have to have it to keep your system on line.

Since Progent charges for online help on a per-minute basis, your company owes exclusively for technical help delivered. Progent requires no startup surcharge. Many online service organizations apply substantial minimum time requirements or bill for every fifteen minutes or more. Progent's by-the-minute granularity and simple pricing model save you from big invoices for speedy repairs.

If your Illinois business requires technical support for UNIX, Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, visit Progent's remote help, phone 866-776-4368, or go to Contact Progent.

What Makes Progent's Online Technical Support Program Unique?
Progent's experienced team of online consulting engineers offers a broad array of world-class information technology knowledge. This enables Progent's online service experts to resolve the most complex network trouble more quickly than is feasible with ordinary third-party service organizations or with the in-house IT resources commonly found in smaller companies. Progent has developed the technology and skills to fix technical issues efficiently in a wide variety of network configurations that incorporate combinations of UNIX, Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco products. (Check out Progent's client testimonials.)

Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CCIE support experts have qualified for professional certifications such as Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online support team members also have a variety of high-level Cisco credentials which include Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, CCNA, Security Professional, CCVP, and Design Associate.

In order to assist companies that operate networks incorporating a mix of UNIX, Linux, Solaris, macOS and OS X, and Microsoft Windows technology, Progent's online support group offers the help of consultants who hold important Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). For delivering high-level security consulting, Progent provides phone-based contact with engineers who have earned a variety of security credentials such as Certified Information Security Manager (CISM) Engineers, CISSP specialists, and ISSAP engineers. The range of Progent's technical knowledge combined with Progent's team-oriented approach to repairing technical difficulties streamlines service escalation, if appropriate, to specialists with sufficient background to resolve particularly intractable problems. This speeds up remediation of urgent network problems, avoids network disruption, and minimizes maintenance bills.

For businesses anywhere in Illinois, Progent offers virtually instant remote contact with a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant for emergency help to fix information system problems that are affecting business productivity and are not within the skill set of your local IT maintenance resources. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CCIE-qualified engineers can connect to your network by means of the latest remote troubleshooting technologies that allow them to deliver rapid and efficient diagnosis and resolution of serious computer issues.

Troubleshooting Services Progent's Phone-based Support Specialists Can Offer Your Illinois Company
Progent online professionals can provide advanced support for an extensive set of UNIX/Linux, Apple OS X, Cisco, and Microsoft Windows technologies including:

Online Expertise for UNIX, Linux, Sun Solaris, and macOS and OS X Environments
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X remote technical service team can help Illinois small businesses with a large array of IT products and technologies including system architecture, email support, security expertise for computer systems and company processes, Microsoft Windows coexistence with UNIX, Linux, Sun Solaris, or Apple macOS and OS X systems, VMware options for server consolidation and streamlined management, and migration from legacy applications to contemporary environments powered by updated versions of UNIX/Linux, Sun Solaris, Apple macOS and OS X, or MS Windows.

Progent's support experts can provide remote technical help for computers powered by major versions of the UNIX OS including: macOS and OS X, Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO UNIX and SGI/Irix or common Linux platforms including RedHat, SUSE Linux, Debian-GNU and Slackware.

Cisco Network Infrastructure and Security Technology
Progent is unmatched in the network support industry for providing fast and economical communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are high-level network professionals who are awarded this rare certification by passing intense testing given by Cisco. Most CCIEs are employed by big corporations or nationwide Internet service providers (ISPs), and consequently their services are not easily accessible to small and mid-size businesses.

Progent is one of the rare computer service providers that ensures that Cisco CCIEs are available to assist small and mid-size companies. In addition, Progent offers quick contact with a CCIE via telephone so your company can receive immediate assistance for complex network issues that are impacting your business but are not within the comfort zone of your usual IT support resources. Progent's CCIE engineers can connect to your environment via secure on-line support technology in order to provide fast and affordable analysis and repair of urgent system trouble.

CCIE and CCNP qualified experts from Progent can assist you to architect, configure, and support an integrated information system that can streamline business processes, lower costs, and accelerate time to positive ROI. By offering Cisco routers experience with Catalyst switches support and Cisco Aironet wireless technology configuration help, Progent can significantly increase the business value of your information system in Illinois. To learn more information about Progent's expertise in Cisco network appliances, refer to Cisco Technology Engineering Expertise.

Microsoft Certified Partner for Phone-based Consulting for MS Windows
Progent's Microsoft-certified remote support experts can deliver computer troubleshooting and consulting help for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can offer your organization the expertise of consulting engineers who can assist you with a wide range of platform practice areas including Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 migration, Windows Server 2008 support, Microsoft Exchange Server 2016 planning and deployment, Exchange 2013 configuration, Microsoft Exchange 2010 management, SharePoint Server development, Lync implementation and Microsoft Office Communications Server upgrade, Microsoft Forefront Threat Management Gateway 2010 management and ISA Server maintenance, SQL Server 2016 integration and programming and Microsoft SQL Server 2014 support, System Center 2016 Operations Manager hybrid cloud monitoring, System Center 2012 Operations Manager (SCOM 2012) network monitoring, Project Server and Server Online planning, SBS Server 2011 consulting, and Windows 2012 R2 Essentials migration and cloud integration.

Certified Network Security Engineers
Progent offers you the services of certified CISM and ISSAP security professionals who can deliver a variety of security services to strengthen the immunity of your UNIX/Linux, Solaris, or macOS and OS X environment against assaults or help you to recuperate rapidly from an attack. Security solutions available from Progent include: in depth security evaluation using platforms such as GFI LANguard, AMAP Application Scanner, and products from Metasploit and Netcat; quick recovery from malicious attacks; setting up firewalls; designing secure architectures for remote and mobile connectivity; securing your email system against spam and DHA attacks; and setting up 24x7 network monitoring. To find out additional information on Progent's security services for small and midsize companies, go to Progent's Consulting Support for Network Security.

Applications Services: Online Classes, Programming, Integration
Progent's Mac technology consultants can promote the creative facets of Mac computing by offering consulting services and education in graphics, audio, and motion video. Progent's consultants offer expertise in a range of Mac programs including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or setting up an audio/video production facility.

Progent's Application Experts Group offers professional engineering support and training in special application areas including ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also offers consulting, programming, and training for Microsoft business applications such as Microsoft CRM, Project, Word, and Excel. For additional information concerning Progent's consulting, customization, and education offerings for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Team.

Help Desk Call Center Support and Outsourcing Alternatives
Progent provides a variety of programs for Help Desk Call Center assistance including UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Help Desk Consulting and Staffing Services.

Progent is a Microsoft Partner and has a skilled team of Cisco-certified networking specialists. Progent's Help Desk team of seasoned UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft professionals are available to offer your clients easy access to a large support team with years of experience in phone help and online troubleshooting for small and medium-size business information systems. Progent's concentration is on giving the Help Desk Call Center a respected recognition as a solid driver of business performance, and Progent's goal is to fix rather than simply record problems. To find out more concerning Progent's Help Desk outsourcing, refer to Progent's Call Center Services.

Progent's Remote Technical Support Technologies
Progent has deployed an arsenal of optimized technologies, evolved during many years of use, dedicated to enabling the most advanced standard of service for providing online engineering help and troubleshooting for small and medium-size company IT systems. Progent provides secure VPN support for gateways from a variety of leading sources such as Microsoft, Cisco, Sonicwall and Watchguard. Protected VPN offsite connectivity allows the consultants of Progent's remote service group to link to your system without violating corporate security.

Progent's sophisticated customer support reporting software includes comprehensive documentation of all support provided to Progent's customers. Each authorized Progent team consultant has access to the history of support delivered to each client by any staff member. This archive of trouble tickets and fixes is structured as a readily accessible proprietary database that permits Progent's remote technical experts to share their experiences company-wide to make sure that the effectiveness of Progent's technical support improves over time. Progent's certifications with key industry leaders including Cisco and Microsoft permit access to additional vast support databases as well as to manufacturers' internal technical staff that allow Progent's online consulting specialists to come up with the best solutions quickly.

Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Support Expert Now
To learn how you can contact a UNIX, Linux, Solaris, macOS or OS X consultant or a Cisco certified CCIE for urgent remote professional assistance in Illinois, phone 1-800-993-9400 or visit Urgent Online Network Support.















© 2002- 2018 Progent Corporation. All rights reserved.