If your business information network is in the state of Illinois you can have quick online help from a UNIX or CCIE-certified consultant to help with the toughest issues involving your computer network. Progent offers the services of among the most extensive groups of UNIX and CCIE-certified consulting experts available online of any independent support organization in the U.S. The cost is affordable, charges are per minute, sign-up is immediate, and service is world class.

In case your Illinois company is situated away from more populated metropolitan neighborhoods such as Chicago, Aurora, Rockford, or Naperville, contact with UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE experts is often problematic when you have an emergency. This could mean a drop in productivity for your company, angry clients, idle employees, and distracted executives. By utilizing Progent's online services, you have access to a certified engineer who can offer expertise when you require it to keep your network running.

Since Progent charges for phone help on a per-minute basis, your company owes just for technical help delivered. Progent requires no startup surcharge. Some online consulting companies have large minimum payments or bill for every quarter hour or longer. Progent's small granularity and straightforward pricing policy save you from big invoices for quick solutions.

If your Illinois company requires remote assistance for UNIX/Linux, Solaris, Mac or Cisco technology, go to Progent's remote help, phone 866-776-4368, or refer to Contact Progent.

What Makes Progent's Online Technical Support Program Unique?
Progent's experienced team of remote consulting engineers has a wide range of world-class information technology skills. This enables Progent's remote technical support specialists to deal successfully with the most challenging technical problems more quickly than is feasible with typical third-party support organizations or with the in-house IT staff usually found in smaller companies. Progent has developed the tools and skills to repair technical issues economically in many different network configurations that feature mixtures of UNIX, Linux, Sun Solaris, Apple Mac OS X, Microsoft Windows, and Cisco technologies. (Refer to Progent's client testimonials.)

Progent's UNIX, Linux, Sun Solaris, Mac, and CCIE service specialists have earned major credentials including Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote service engineers also have a variety of high-level Cisco certifications such as Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional (CCSP), CCVP, and Design Associate.

To help companies who operate environments based on a combination of UNIX/Linux and Microsoft technology, Progent's remote support group can provide the help of engineers have earned prestigious Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). To provide advanced security expertise, Progent provides online support from engineers who have been awarded the industry's top security certifications including CISM Engineers, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional (ISSAP) consultants. The range of Progent's technical knowledge coupled with Progent's cooperative approach to repairing technical problems streamlines trouble ticket escalation, when called for, to experts with relevant background to resolve particularly intractable jobs. This accelerates remediation of serious problems, avoids system disruption, and reduces maintenance bills.

For organizations anywhere in Illinois, Progent allows fast online contact with UNIX, Linux, Sun Solaris, Mac specialist for emergency help to fix network issues that are damaging business productivity and are not within the scope of your in-house computer service resources. Progent's UNIX, Linux, Solaris, Apple Mac, and CCIE-qualified engineers can interface with your network by means of the latest remote support utilities that allow them to provide quick and efficient diagnosis and remediation of serious computer problems.

Troubleshooting Services Progent's Remote Support Experts Can Offer Your Illinois Company
Progent's online professionals are qualified to offer expert help for a comprehensive set of UNIX, Apple OS X, Cisco, and Windows solutions including:

Remote Support Services for UNIX, Linux, Sun Solaris, and Apple Mac Environments
Progent's UNIX/Linux, Sun Solaris, and Mac OS X online technical support team can help Illinois small businesses to maintain a broad assortment of computer products and technologies including network infrastructure, messaging solutions, security expertise for networks and company processes, Microsoft Windows coexistence with UNIX/Linux, Sun Solaris, or Apple Mac OS X systems, virtual server options for server economization and streamlined management, and migration from legacy applications to modern solutions based on newer versions of UNIX/Linux, Solaris, Apple Mac OS X, or Windows.

Progent's support professionals offer online troubleshooting for systems based on popular variants of the UNIX OS such as: Mac OS X, Solaris, IBM AIX Operating System, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX or familiar Linux packages including RedHat, SUSE Linux, Debian GNU/Linux and Slackware.

Cisco Network Architecture and Security Products
Progent is unmatched in the IT consulting industry for providing fast and affordable access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are high-level networking consultants who qualify for this advanced certification by completing intense testing supervised by Cisco. Most Cisco CCIEs are hired by big enterprises or national Internet service providers, and as a result their services are not readily accessible to smaller companies.

Progent is one of the few network support firms that makes sure that CCIEs are available to assist small and mid-size businesses. Also, Progent facilitates fast contact with a CCIE via phone so your company can get immediate support for urgent network issues that are disrupting your productivity but are not within the competence of your usual network maintenance personnel. Progent's CCIE consultants can connect to your network via state-of-the-art on-line troubleshooting technology to execute fast and affordable analysis and resolution of critical network anomalies. To see more on Progent's services for Cisco network appliances, visit Cisco Network Professional Expertise.

Microsoft Gold Certified Partner for Online Expertise for Windows
Progent's Microsoft-certified online support professionals offer computer system problem solving and consulting help for the complete line of Microsoft server technologies. Progent is a Microsoft Gold Partner and can offer your organization the expertise of consulting engineers who can assist you with a broad range of platform expertise including Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 consulting, Windows Server 2008 R2 support, MS Exchange Server 2016 migration, Exchange 2013 configuration, Microsoft Exchange 2010 management, SharePoint 2013 development, Lync Server 2010 implementation and Microsoft Communications Server upgrade, Forefront Threat Management Gateway 2010 management and ISA Server migration, SQL Server 2016 integration and programming and Microsoft SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics, System Center 2012 Operations Manager network monitoring, Project Server and Server Online planning, Small Business Server consulting, and Windows Essentials migration and cloud integration.

Certified Network Security Engineers
Progent offers you contact with qualified CISM and ISSAP security professionals who offer a range of system protection solutions that can enhance the immunity of your UNIX, Linux, Solaris, or Apple Mac OS X environment against attacks or help you to recuperate rapidly from an attack. Security services offered by Progent include: in depth security evaluation utilizing tools such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and software from Metasploit and Netcat; rapid recovery from virus and worm assaults; setting up firewalls; designing secure architectures for remote and mobile access; securing your email infrastructure from viruses, spam and DHA attacks; and setting up 24x7 proactive monitoring. To learn more on Progent's security support for small and midsize businesses, see Progent's Professional Expertise for System Security.

Applications Services: Online Classes, Custom Development, Problem Solving
Progent's Mac technology experts can promote the creative facets of Mac computing by providing consulting services and education in graphics, audio, and motion video. Progent's support professionals offer help in a range of Mac programs such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or configuring an audio/video post-production studio.

Progent's Application Experts Team offers in-depth engineering support and education in special application areas including ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers consulting, programming, and education for familiar Microsoft business applications such as CRM, Project, Microsoft Word, and Microsoft Excel. To learn additional information about Progent's consulting, custom programming, and training services for UNIX, Linux, Solaris, Apple Mac, or Microsoft applications, go to Progent's Applications Experts Group.

Help Desk Call Center Service and Outsourcing Alternatives
Progent offers a variety of service offerings for Call Center services : UNIX/Linux, Sun Solaris, Apple Mac, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Call Center Process Consulting and Staffing.

Progent is a Microsoft Gold Partner plus an authorized Cisco Partner and Progent's Help Desk staff of experienced UNIX/Linux, Solaris, Apple Mac, Cisco and Microsoft experts are ready to offer your clients convenient communication with a dependable technical support team with years of background in telephone-based support and online repair service for small and midsize business information systems. Progent's concentration is on giving the Help Desk a positive reputation as a key contributor to company performance, and Progent's goal is to fix rather than just record problems. To read more information on Progent's Help Desk support and outsourcing services, visit Progent's Help Desk Call Center Services.

Progent's Remote Support Technologies
Progent has deployed a set of optimized tools, evolved over more than a decade of use, focused on allowing the highest standard of service for delivering remote technical support and troubleshooting for small and medium-size company information systems. Progent offers secure VPN support for VPN gateways from a variety of popular vendors such as Microsoft, Cisco, Sonicwall and Checkpoint. Secure VPN online connectivity permits the consultants of Progent's online support team to interface to your network without violating corporate security.

Progent's advanced service database software stores extensive records of all support provided to Progent's customers. Every authorized Progent staff consultant has access to the history of support rendered to every customer by any staff member. This archive of trouble tickets and fixes is structured as a readily searchable proprietary database that enables Progent's remote technical professionals to share their experiences company-wide to make sure that the value of Progent's support improves over time. Progent's partnerships with key industry leaders including Cisco and Microsoft permit access to other vast technical support knowledge bases as well as to manufacturers' internal technical staff that enable Progent's online consulting specialists to find the optimal resolutions quickly.

Get in Touch with a UNIX/Linux or Cisco Technical Assistance Specialist Now
To learn how you can ask a UNIX, Linux, Sun Solaris, Apple Mac engineer or a Certified CCIE for urgent online consulting support in Illinois, call 1-800-993-9400 or visit Expert Remote Network Support.

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