If your business IT network is in the state of Illinois you can depend on fast online contact with a UNIX or CCIE-certified consultant to resolve urgent problems involving your network. Progent retains one of the largest teams of UNIX and CCIE-certified consulting experts accessible online of any nationwide support organization in the U.S. The cost is reasonable, charges are per minute, engagement is quick, and service is world class.

If your Illinois business is some distance from major metropolitan neighborhoods like Chicago, Aurora, Rockford, or Naperville, the availability of UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified engineers may be limited during an urgent situation. This can result in lost productivity for your company, upset clients, unproductive employees, and distracted executives. By utilizing Progent's online services, you can get in touch with a qualified engineer ready to provide help whenever you require it to get your information system operating.

Because Progent bills for remote support by the minute, your business is invoiced exclusively for technical help provided. Progent requires no startup fee. Many remote consulting organizations demand significant minimum time requirements or charge for every quarter hour or longer. Progent's one-minute granularity and simple pricing mechanism eliminate large tabs for quick repairs.

If your Illinois business needs technical assistance for UNIX/Linux, Sun Solaris, Mac OS X or Cisco technology, go to Progent's online support, call 866-776-4368, or visit Contact Progent.

What Makes Progent's Online Technical Support Services Special?
Progent's experienced staff of online consulting engineers offers a broad array of in-depth information technology knowledge. This enables Progent's online technical support specialists to resolve the most complex network trouble faster than is possible with ordinary independent service organizations or with the internal IT resources commonly available to small or mid-size companies. Progent has refined the tools and experience to repair technical issues economically in many different computer environments that incorporate mixtures of UNIX/Linux, Solaris, Mac, Microsoft Windows, and Cisco technologies. (Refer to Progent's client testimonials.)

Progent's UNIX/Linux, Sun Solaris, Apple Mac OS X, and CISCO CCIE consultants have been awarded professional certifications such as Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online support engineers also have a variety of high-level Cisco certifications which include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate, Security Professional, CCVP, CCDA and CCDP.

In order to assist businesses that operate networks incorporating a combination of UNIX/Linux and Microsoft Windows operating systems, Progent's remote support team can provide the assistance of consultants who hold prestigious Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). For delivering advanced security consulting, Progent offers phone-based contact with engineers who have earned recognized security certifications such as CISM Engineers, CISSP experts, and Information System Security Architecture Professional (ISSAP) engineers. The scope of Progent's technical knowledge coupled with Progent's team-oriented approach to repairing network difficulties streamlines trouble ticket escalation, if needed, to experts with sufficient background to resolve particularly tough support calls. This accelerates remediation of serious network problems, prevents network downtime, and minimizes maintenance invoices.

For organizations anywhere in Illinois, Progent allows fast remote communication with UNIX/Linux, Solaris, Mac consultant for urgent expertise to repair information system problems that are hurting productivity and are not within the experience of your local IT maintenance organization. Progent's UNIX, Linux, Sun Solaris, Apple Mac OS X, and CCIE-qualified service team can analyze your computer environment using advanced remote support tools that allow them to provide rapid and economical evaluation and remediation of critical computer problems.

Services Progent's Online Support Experts Can Provide Your Illinois Company
Progent service specialists are qualified to provide expert support for an extensive array of UNIX/Linux, Apple OS X, Cisco, and Microsoft Windows products and technologies including:

Remote Troubleshooting and Consulting for UNIX, Linux, Sun Solaris, and Mac OS X Environments
Progent's UNIX/Linux, Solaris, and Apple Mac remote computer support team can assist Illinois small businesses to maintain a broad array of information products and technologies including system architecture, messaging support, security consulting for networks and company operations, Microsoft Windows coexistence with UNIX/Linux, Solaris, or Apple Mac OS X systems, VMware technologies for processor consolidation and streamlined management, and moving from outdated applications to contemporary environments powered by updated versions of UNIX/Linux, Sun Solaris, Apple Mac, or Windows.

Progent's service experts can provide remote troubleshooting for systems powered by leading variants of the UNIX operating system such as: Apple Mac OS X, Solaris, IBM AIX OS, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX or mainstream Linux platforms such as RedHat, SUSE Linux, Debian-GNU and Slackware.

Cisco Network Architecture and Security Technology
Progent is unmatched in the IT consulting industry for offering immediate and economical access to Cisco CCIEs. CCIEs are sought-after network engineers who earn this advanced credential only after strenuous examinations supervised by Cisco. Most CCIEs are employed by large enterprises or national Internet service providers, and so their help is not readily available to the general public.

CCIE authorized consultants from Progent can help your business to plan, implement, and maintain an integrated business network that can simplify business processes, lower expenses, and speed time to positive ROI. By combining Cisco integrated services routers experience with Cisco Catalyst switches consulting services and Aironet wireless technology configuration help, Progent can greatly enhance the business value of your information network in Illinois. To see more information on Progent's support for Cisco infrastructure, see Cisco Technology Consulting Support.

Gold Certified Partner for Remote Technical Support for MS Windows
Progent's Microsoft-qualified online service professionals can deliver computer repair and consulting support for the complete line of Microsoft server products. Progent is a Microsoft Gold Partner and can provide your business the expertise of consulting engineers who can help your company with a broad variety of platform practice areas such as Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 migration, Windows Server 2008 R2 maintenance, Microsoft Exchange 2016 migration, Exchange Server 2013 integration, Exchange 2010 monitoring and support, SharePoint 2013 development, Lync Server 2010 integration and Microsoft Office Communications Server troubleshooting, Forefront TMG 2010 administration and ISA Server 2006 migration, SQL Server 2016 migration and programming and Microsoft SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics, Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring, Project Server training, SBS Server 2011 consulting, and Windows 2012 R2 Essentials migration and cloud integration.

Certified Security Specialists
Progent provides you the services of accredited CISM, CISA and CISSP security professionals who offer a variety of system protection services that can bolster the protection of your UNIX, Linux, Solaris, or Apple Mac environment against assaults or assist your business to revive fast from a breach. Security solutions available from Progent include: in depth security analysis utilizing utilities such as GFI LANguard NSS, EEYE Vulnerability Scanner, and utilities from Metasploit and Netcat; quick recuperation from malicious attacks; configuring firewalls; designing safe techniques for remote and mobile access; protecting your email infrastructure against spam and directory harvest attacks; and setting up round-the-clock proactive monitoring. To learn more information on Progent's security expertise for small and midsize companies, refer to Progent's Professional Services for System Security.

Applications Support: Online Classes, Programming, Problem Solving
Progent's Apple Mac technology experts can support the creative aspect of Mac computing by providing consulting services and education in imaging, sound, and motion video. Progent's support professionals offer help in a range of Apple Mac programs including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video production facility.

Progent's Application Experts Group offers professional engineering expertise and training in special application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers expertise, custom development, and training for familiar Microsoft business applications such as CRM, Microsoft Office Project, Microsoft Word, and MS Excel. To learn more information about Progent's expertise, programming, and education services for UNIX, Linux, Sun Solaris, Mac OS X, or Microsoft applications, refer to Progent's Applications Experts Team.

Call Center Support and Outsourcing Alternatives
Progent offers three support programs for Call Center services that include UNIX/Linux, Sun Solaris, Mac OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Helpdesk Support Services, and Call Center Consulting and Staffing.

Progent's Help Desk Outsourcing Services are designed mainly for businesses who require the timely availability of a professional Help Desk Call Center but who have limited budgets and IT management bandwidth. Progent’s Virtual Help Desk is a seamless extension of your existing Helpdesk staff. Progent can operate as a primary Call Center for your organization, serve as an escalation alternative for the most challenging technical problems, or be ready in overflow situations when your ordinary service providers are swamped. Progent's Help Desk Consulting Services can aid you in building an effective new Call Center or enhancing your existing one, evaluating or customizing Help Desk application software to address the special requirements of your business, or providing temporary staff to work online with your internal Help Desk Call Center group during demanding events like software migrations. To read more information on Progent's Help Desk service and outsourcing, go to Progent's Help Desk Call Center Services.

Progent's Online Support Technologies
Progent's highly evolved customer support database application keeps comprehensive histories for all service delivered to Progent's clients. Every authorized Progent staff engineer has access to the history of services delivered to every client by any team engineer. This database of trouble tickets and resolutions is organized as a readily searchable proprietary knowledge base that allows Progent's online technical engineers to share their experiences company-wide to ensure that the effectiveness of Progent's support services improves over time. Progent's partnerships with key industry leaders such as Cisco and Microsoft permit access to other extensive technical support knowledge bases and to vendors' in-house engineering personnel that enable Progent's remote consulting specialists to arrive at the optimal solutions promptly.

Get in Touch with a UNIX/Linux or Cisco Network Assistance Specialist Now
To see how you can get in touch with a UNIX, Linux, Sun Solaris, Apple Mac consultant or a Cisco CCIE for urgent online consulting help in Illinois, phone 1-800-993-9400 or go to Urgent Online Network Help.

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