For small company networks located in the state of Illinois, Progent's Microsoft and Cisco certified professionals can deliver phone assistance and remote troubleshooting to solve your network systems troubles fast and affordably. Progent has acquired enterprise-class skills, sophisticated tools, and support knowledge bases to identify and resolve computer network problems while avoiding the cost and time delays normally associated with in-person technical service calls.

If your Illinois small business is situated beyond the larger urban areas such as Chicago, Aurora, Rockford, or Naperville, your local network support choices may be limited in skills, or unavailable during urgent situations. This can result in a office network that is unusable or causing wasted time due to technical problems persisting for too long. Progentís group of seasoned network professionals average more than 10 years of real-world computer industry experience, in the trenches of network systems support, performing a large variety of technical tasks for a extensive range of customers. This means you obtain not only the technical know how needed for the job, but an expert with demonstrated methods for applying those skills to deliver excellent network solutions.

Disaster Recovery/Business Continuity Planning Support Services
Progent's disaster recovery professionals can help you create a disaster recovery plan to handle a complete data center outage. Progent can help you develop a complete disaster recovery plan that includes periodic disaster recovery assessments and drills so that if a catastrophic failure happens, you minimize lost productivity. Progent's Microsoft and Cisco-certified consultants can also show you how to build an affordable, zero-downtime system architecture that takes into account availability issues involving a broad array of network technologies and procedures. Progent's business continuity specialists can assist you to prepare for the high-level issues associated with keeping your company operational after a catastrophe by taking into account not just information technology issues but other problems such as alerting critical personnel, moving into temporary office space, accessing replacement transportation, hiring substitute employees, and submitting regulatory reports. Progent's Windows Server 2016 disaster recovery/business continuity experts can assist you to plan and deploy an affordable disaster recovery/business continuity solution for multi-site or hybrid cloud environments utilizing failover cluster technology proven in Microsoft's massive Azure cloud.

Online Support for Windows and Cisco-based Network Environments
Progentís Technical Response Center offers world-class online technical support for Microsoft and Cisco-based systems anywhere in the United States. Progent's certified professionals have the knowledge and experience to help you to troubleshoot and solve difficult network problems quickly and cost effectively. The breadth of technical expertise offered by Progent's staff of engineers allows them to escalate even the toughest issues to the right subject matter experts as required. Whether you require occasional phone support and remote repair or continuing access to a Help Desk Call Center, Progent's consultants can provide your company with enterprise-level expertise without the cost and administrative hassle of running a large internal support group.

Microsoft Windows 8.1 Integration Support
Progent's Microsoft-certified Windows 8.1 consulting experts can provide a variety of IT outsourcing and co-sourcing services to assist companies of any size to install, manage, and support IT systems that incorporate desktops, laptops, tablets, or Windows phones powered by Microsoft Windows 8.1. For enterprises, Progent's senior project managers can help design and configure testing environments to evaluate Windows 8.1 and plan and execute Windows 8.1 deployment projects based on industry best practices. Progent's consultants can also provide Windows 10 migration support.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) experts and data leakage protection specialists can help you to configure Progent's ProSight Email Guard Security Gateway to enforce your content policies for scanning the content of email messages and attachments and preventing users from sending sensitive or inappropriate information or spam-like messages. ProSight Email Guard's outbound email content filtering technology can also help organizations avoid reputation loss and keep in compliance with industry privacy standards and regulatory requirements like HIPPA, Sarbanes-Oxley, PCI DSS and PHI. Read about Progent's entire ProSight portfolio of low-cost outsourced network management services for small and medium-size organizations.

Oracle DBA Support and Application Development
Progent offers the services of an Oracle expert for Oracle DBA support or an Oracle software developer for creating database applications. Progent's Oracle DBAs can help your business to streamline critical Oracle database management activities including database tuning, backup and restore processes, and information protection. Progent's Oracle application developers can help your company to build, test, enhance, or port Oracle programs using PL/SQL. Progent offers skill using SQL Developer, SQL *Plus, and JDeveloper and can help you to tune existing SQL code using Oracle's SQL Access Advisor.

ProSight IT Asset Management for Organizing Network Documentation
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and protect data about your network infrastructure, processes, applications, and services. You can quickly find passwords or IP addresses and be warned automatically about impending expirations of SSL certificates ,domains or warranties. By cleaning up and managing your IT infrastructure documentation, you can save as much as 50% of time thrown away looking for critical information about your IT network. ProSight IT Asset Management features a centralized location for holding and sharing all documents related to managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT data. Whether youíre making enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you need the instant you need it. Find out about Progent's ProSight family of managed IT services for small and mid-size businesses.

Microsoft Windows Server 2012 Integration Support
Progent's Microsoft-certified Windows Server 2012 R2 experts can assist you to evaluate the business value of Windows Server 2012 R2 for your organization, create pilot systems and rollout strategies, optimize your infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid datacenters, train your IT management, team, create a corporate-wide security plan, automate network administration, assist with application development, and generate and validate a disaster recovery/business continuity plan. If you are considering moving from Windows Server 2012 R2 to Microsoft Windows Server 2016, Progent's Windows Server 2016 hybrid cloud solutions consultants can assist you to evaluate the value of Windows Server 2016 for your environment and design and implement an efficient move to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud-centric, or hybrid architecture.

Failover Clustering Help for Windows Server 2016 and Windows Server 2012 R2
Progent can provide Microsoft Windows 2016 failover clustering consulting, Windows Server 2012 clustering expertise and Windows Server 2008 clustering expertise to enable your enterprise implement clustered server configurations that can provide high availability, even for routine maintenance operations. This non-stop capability is possible because any server in a cluster can be taken off-line for servicing without impacting users. Server clustering also allows support staff to install vital security enhancements during normal working hours without affecting user productivity.

Progent's Consulting and Training Services for Office and Office 365
Progent's certified Microsoft Office and Office 365 consultants can help companies to integrate Office desktop and Office 365 applications such as Excel, Office Word, PowerPoint, Outlook, Access, Visio and OneNote into a seamless productivity solution that provides fast ROI and promotes better business results. Progent can assist you to interface Microsoft Office or Office 365 apps with one another and with other core Microsoft platforms such as SharePoint, Exchange Server and SQL Server. Progent can also help you fix compatibility issues between different releases of Office and offers customized online Microsoft Office and Office 365 instruction to individual users and groups.

Web Development
If you need to spruce up your corporate Web site, create internal web sites for applications such as HR or employee education, establish a standout Web presence for a new venture, or build world-class, database-driven web applications, Progent can provide skilled and experienced web architects and developers. Progent's experts can also assist you to host your web environment by designing and managing a protected, dependable server and connectivity infrastructure that includes offsite and wireless access. Services offered by Progent's Experts Team include web Site design, web project management, Microsoft .ASP and .NET programming, graphics design, and one-on-one training for leading web site authoring platforms. For data-driven web sites, Progent can provide the services of certified SQL Server developers, Oracle programmers and database administrators, and MySQL consultants.

Cost-effective Computer Support Solutions
Many small organizations utilize poor metrics when shopping for a computer network consultant. Cost per hour is usually not a good measure for value. A consultant with inadequate experience can take several times longer to complete the same job than a seasoned IT professional. As an example, billing 30% less per hour, but taking three times as long for the same job is not a deal. Even worse, a poorly architected or configured network environment that is undependable and difficult to manage or upgrade can cost a small business many times over its setup price because of lost productivity. Progent's client testimonials from satisfied businesses throughout the U.S. indicate the efficiency of Progent's service model and the technical capability of Progent's staff of IT professionals.

Get in Touch with a Progent Computer Support Expert
To find out how to get in touch with a Progent network consultant for online or on-premises assistance in , call 1-800-993-9400 or go to Remote Network Support.

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