For small office computer networks located in the state of Illinois, Progent's Microsoft and Cisco authorized engineers can deliver phone assistance and troubleshooting to fix your computer system issues fast and cost effectively. Progent has acquired enterprise-level expertise, sophisticated utilities, and support knowledge bases to identify and fix network problems while avoiding the high cost and time delays normally associated with onsite technical service visits.

If your Illinois business is situated beyond the larger metro areas such as Chicago, Aurora, Rockford, or Naperville, your local computer network support options may be limited in technical capability, or not available during a crisis. This can result in a office network that is unpredictable or causing wasted time due to technical problems going unresolved for too long. Progentís group of field proven network engineers average more than ten years of real-world industry experience, in the trenches of network support, performing a extensive range of technical tasks for a varied range of clients. This means you obtain not only the technical know how needed for the job, but a consultant with field proven methods for applying that expertise to assist with excellent network solutions.

ProSight Data Protection Services Managed Backup
Progent's ProSight Data Protection Services automated backup and disaster recovery offers small and mid-sized organizations an affordable and fully managed solution for reliable backup/disaster recovery (BDR). For a fixed monthly cost, ProSight DPS automates your backup activities and enables rapid restoration of critical data, apps and virtual machines that have become unavailable or damaged due to component breakdowns, software glitches, disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can deliver world-class expertise to configure ProSight Data Protection Services to to comply with government and industry regulatory standards such as HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to restore your business-critical data. Read about the entire ProSight family of value-priced managed services for small businesses.

ProSight Active Security Monitoring (ASM) Next-Generation Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) endpoint protection solution incorporates cutting edge behavior machine learning technology to guard endpoints and physical and virtual servers against modern malware assaults such as ransomware and email phishing, which routinely get by legacy signature-matching anti-virus tools. ProSight ASM protects local and cloud-based resources and offers a unified platform to automate the entire threat lifecycle including protection, infiltration detection, mitigation, cleanup, and forensics. Key features include one-click rollback using Windows VSS and automatic system-wide immunization against new attacks. Read more about the entire ProSight portfolio of affordable managed services for small and medium-size organizations.

Configuration Manager 2016 Cloud Integration
System Center Configuration Manager 2016 automates software deployment and updating, centralizes security and compliance settings management, inventories network assets, guards against corporate data leakage, provides network health monitoring, enables secure self service, and offers a common point of control for administering multi-operating system ecosystems based on on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud integration specialists can assist businesses of any size with any aspect of planning, implementing, operating and troubleshooting a SCCM 2016 deployment for local, cloud-based, or hybrid environments.

Progent's Consulting, Programming and Training Services for Office Excel and Office 365 Excel
Progent's certified Office Excel and Office 365 Excel application consultants can provide a broad range of online support services to assist your organization to design, program, test, install, administer, and debug business applications powered by any version of Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can help your business to migrate your legacy Excel solutions to the newest releases of Excel, support Excel on Apple iOS and Android mobile devices, and identify and fix compatibility issues between various releases of Excel. Progent offers as-needed support to organizations who need a fast fix to a stubborn issue related to Excel and Progent also offers comprehensive project management services for migrating or developing line-of-business applications built on Office Excel. Progent's cost-effective online training classes for Office Excel can be custom tailored to address the special requirements of individual users or groups.

Android Phone Integration
Progent's Android phone integration consulting have years of background providing online and on-premises support for businesses of any size who want to incorporate Android phones and tablets into their IT systems so that mobile clients can communicate and collaborate from anywhere. Progent offers the breadth of know-how to resolve technical issues that involve numerous vendors and that represent a combination of legacy and current technology. Progent offers budget-friendly remote technical support to help you with any facet of designing, implementing, managing and maintaining your BYOD environment. Progent can deliver as-needed technical support to help you to resolve particularly challenging technical issues, or Progent can provide comprehensive project management services to help you finish major IT projects on schedule and within budget. Progent can assist with on-premises, cloud-based, or hybrid networks and offers support for operating systems, apps, management utilities and network infrastructure. Progent also can provide customized group or one-on-one training to help you manage and use Android phones and tablets efficiently.

Broad and Deep Experience with Business Information Networks
Progentís group of more than 100 networking consultants means customers can take advantage of the leverage of over 1,000 years of cumulative experience and shared information to fix the most difficult IT issues. Progentís accredited network engineers possess the knowledge and experience to identify fixes quickly and deliver them cost effectively.

Immediate Help for Urgent Issues
With Progentís urgent online network troubleshooting services, you can get instant support for problems that are causing lost productivity. Online help does away with the long delay and higher expense required for in-person technical help. For ordinary administration work, Progentís remote support consultants can perform the majority of jobs within minutes of receiving a request, rather than requiring your company to live with a problem for hours for on-premises help to arrive.

Hybrid Cloud Solutions Design and Deployment
Progent's hybrid cloud solutions consultants offer advanced remote support services to assist organizations of any size to connect their IT infrastructure with leading public cloud platforms including Microsoft Azure and Amazon AWS. Progent can help your it team to design and manage hybrid ecosystems that can include Windows and Linux operating systems and apps in hybrid topologies that seamlessly combine physical IT assets as well as public clouds. To assist you to incorporate cloud services with networks, Progent offers a variety of cloud migration services such as Office 365 integration solutions with on-premises Exchange deployments and Azure enterprise hybrid cloud planning and integration consulting, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging.

Migration Support for Microsoft Skype for Business Server
Progent's Skype for Business experts offer online and onsite consulting services for companies of all sizes to assess the costs/benefits of upgrading to Skype for Business from any version of Microsoft Lync Server or Office Communications Server. Progent can assist you to plan a local, cloud or hybrid deployment; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint Server and Office or Office 365; set up HA solutions; connect Skype for Business with your PSTN gateway; and interface with third-party collaboration platforms like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security consultants can help you design and validate a security environment for your Skype for Business deployment that is compliant with regulatory standards.

Progent's Cloud Integration Support for Microsoft Windows 2012 R2 Server Essentials
Microsoft Windows Server 2012 R2 Essentials is an affordable, entry-level operating system that allows small businesses to make the move from the traditional stand-alone on-premises datacenter to the modern hybrid computing paradigm that combines on-premises and virtualized cloud-hosted software and infrastructure. Progent's certified Windows Server Essentials consultants offer budget-friendly remote consulting and troubleshooting services for Windows Server 2012 R2 Essentials. Progent can help you to assess the possible productivity and cost advantages of migrating to Essentials and adopting a hybrid on-premises/cloud-based design for your network ecosystem. Progent offers full-service project management to help you design and execute a smooth migration to Microsoft Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Cloud platforms and services. (Find out about Progent's Office 365 integration solutions with on-premises Exchange deployments and Microsoft Azure integration consulting services.) Progent can also provide continuing consulting help, technical support, and training.

Microsoft Dynamics GP (Great Plains) Customization and Training
Dynamics GP 2015 R2 (formerly Great Plains) introduces a new design that improves cloud readiness, works with popular smart phones and tablets, allows one-time sign-on with Azure AD, and strengthens security and compliance. Progent's certified Microsoft Dynamics GP 2015 R2 consultants and developers offer the depth and breadth of knowledge and experience to resolve the critical IT and business challenges involved with upgrading to Dynamics GP 2015 R2 and can help you to carry out an efficient migration that will maximize the business value of your investment in this mission-critical product.

Spam/Virus Filtering and Email Encryption
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of leading information security vendors to deliver web-based management and comprehensive security for all your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter acts as a first line of defense and keeps most threats from reaching your security perimeter. This decreases your exposure to inbound threats and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway device adds a deeper level of inspection for inbound email. For outbound email, the on-premises gateway offers AV and anti-spam filtering, DLP, and email encryption. The local gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that originates and ends within your corporate firewall. Find out about Progent's complete ProSight portfolio of low-cost managed services for small and mid-size organizations.

Get in Touch with a Progent Computer Support Expert
To find out how you can access a Progent computer consultant for remote or onsite support in , call 1-800-993-9400 or go to Online Computer Help.














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