For small business network systems located anywhere in the state of Illinois, Progent's Microsoft authorized technicians can deliver remote phone assistance and troubleshooting to solve your computer system troubles quickly and affordably. Progent has acquired top-notch expertise, advanced software tools, and support knowledge bases to diagnose and repair network problems while avoiding the cost and delays associated with onsite service dispatches.

If your Illinois business is situated beyond the larger metropolitan areas such as Chicago, Aurora, Rockford, or Naperville, your local computer support choices may be limited in expertise, or unavailable during a crisis. This results in a network environment that is unusable or causing productivity loss due to technical issues going unresolved for too long. Progentís team of seasoned network consultants average more than ten years of real-world computer industry experience, in the trenches of network systems support, performing a extensive variety of technical tasks for a diverse range of customers. This means you get not just the technical know how needed for the task, but a consultant with proven methods for applying those skills to provide cost effective network solutions.

Immediate Assistance for Urgent Issues
With Progentís urgent online computer troubleshooting services, your company can receive instant help for problems that are causing lost productivity. Online help eliminates the long delay and increased cost required for in-person network service. For typical network administration tasks, Progentís online support engineers can finish the majority of jobs within a few minutes of receiving a request, rather than forcing you to wait for hours for on-site help to arrive.

Microsoft Dynamics NAV Consulting
The latest release of Microsoft Dynamics NAV includes powerful new features such as Personalized Role Centers, improved business intelligence and reporting options, and advanced workflow management. Progent's Dynamics NAV ERP experts can provide custom programming, configuration and debugging services to help you to benefit from Microsoft Dynamics NAV. Progentís engineers can help you to integrate MS Dynamics NAV to additional systems and programs. In addition, Progent can help you to design and utilize data warehouses so you can enhance your understanding of your operations, acquire additional clients, refine your marketing strategies, and form successful alliances.

Progent's Test Lab at the Herakles/Quality Technology Services Internet Data Center
The Progent Test and Training Lab located at the QTS (formerly Herakles) Data Center in Sacramento, California includes a variety of dedicated servers and network support infrastructure that can be utilized remotely or on premises to accommodate system testing, assessments, performance modeling, troubleshooting, business continuity simulation, training, and additional reasons to help Progent's clients succeed with major projects.

Assistance with Selecting an Internet Service Provider and an Internet Service Package
Progent can provide the cost-effective services of remote Internet connectivity consultants to help your company to assess or update your ISP services so your Internet connectivity solution matches your business requirements. Support services provided by Progent's engineers include evaluation of your current bandwidth use, vendor and service plan analysis and selection, network provisioning, and overseeing a seamless move to a new ISP and/or service arrangement. Network provisioning can include optimizing existing routers and switches and deploying additional ones, setting up firewalls, and designing fault-tolerant BGP configurations. Progent's ISP, telecommunication carrier and data center vendor relationships includes AT&T, Cable & Wireless, Cogent Communications, Covad, EarthLink, Global Crossing, Level 3 Communications, Qwest Communications, Savvis, Sprint, TW Telecom, Verio, and XO Communications.

Planning and Support Services for System Center 2012 Virtual Machine Manager (SCVMM 2012)
Progent's System Center 2012 Virtual Machine Manager consultants can help organizations of all sizes to adhere to leading practices to configure System Center 2012 Virtual Machine Manager hosts, fabric, storage systems, and library resources; design, implement, and manage private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class reporting. Progent can help your business to upgrade from a legacy release of System Center Virtual Machine Manager or from another virtualization management system, and Progent can assist you to enhance and troubleshoot your existing SCVMM environment so you get maximum business value. Progent can also provide Virtual Machine Manager 2016 migration expertise to assist your organization to design and carry out an efficient upgrade from Virtual Machine Manager 2012 to SCVMM 2016 in order to take advantage of stronger assurance features, high availability VMM storage options, and other enhancements.

Planning and Deployment Consulting for Meraki Indoor and Outdoor Wi-Fi APs
Progent's Cisco Meraki wireless access point consultants offer online and onsite support to help organizations of all sizes to plan, install, maintain, upgrade or repair Wi-Fi networks that include Cisco Meraki APs. Progent can help your business to configure and manage Cisco's Meraki-based wireless infrastructure for sites that range from a teleworker's home or a remote office all the way to a campus or a nationwide enterprise. Progent can also help you to integrate additional Cisco products such as switches, routers and ASA firewalls to create a cohesive network infrastructure that provides identical access, performance, security, manageability and availability for wired and wireless users irrespective of their mobility or device. (Check out Cisco Meraki switches consulting services.)

Juniper Networks Consulting and Support
Progent's Juniper Networks-authorized network consultants can assist you to plan and implement Juniper Firewall/VPN technology, optimize and troubleshoot your network infrastructure, and migrate efficiently from discontinued equipment to the latest versions. Progent's Junos OS consultants can provide expertise with Juniper's premiere network operating system to help you to simplify the administration and improve the protection of your Juniper and NetScreen VPN devices, routers, and high-performance switches. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS operating system productss and can assist you maintain networks that incorporate a mix of Juniper's software platforms.

Microsoft SQL Server 2012 Expertise
Progent can provide the support of certified SQL Server 2012 engineers and seasoned software programmers, database administrators, project managers, network infrastructure architects, disaster recovery planning specialists, and security consultants to assist your business to maintain your SQL Server 2012 environment and configure an efficient and safe IT infrastructure that helps you realize the full business benefit of Microsoft SQL Server 2012. Progent can also help your organization to migrate to Microsoft SQL Server 2016 or move to SQL Server 2014 from SQL Server 2012.

Microsoft Virtual Desktop Support
Microsoft's virtual desktop technologies lower the work needed for network administrators to install software programs so that they are consistent across a corporate user base, provide the power to manage rights to critical data, and enable quick installation of new or updated desktops. In Windows Server 2008 R2, the Terminal Services utility has been revamped and named Remote Desktop Services or RDS. Microsoft's innovative Virtual Desktop Infrastructure behind Remote Desktop Services simplifies client access, enhances responsiveness, tightens data security, centralizes administration, and offers an almost seamless user experience. Progent's desktop virtualization consultants can help your company to assess the strategic benefits of Microsoft's virtual desktop solutions, set up pilot and on-line environments, optimize your network infrastructure to support virtual desktops effectively, assess and remediate security issues, and train your IT managers to follow industry best practices to gain maximum payback from client virtualization.

Automated Server Monitoring with System Center Operations Manager Operations Manager
Progent offers a selection of network maintenance packages built on System Center Operations Manager technology. Progent's automated, round-the-clock network monitoring makes your computer management proactive rather than reactive. By anticipating emerging problems before they result in network downtime, Progent's server monitoring can keep your network environment free of untimely and costly service outages.

Desktop and Mobile Device Unified Administration Support
Progent's Microsoft-certified consulting team offers Configuration Manager 2016 cloud integration, System Center 2012 Configuration Manager design and deployment and Intune consulting to consolidate and streamline the management of your PCs and Cloud-connected tablets and smartphones. Progent can help you to migrate smoothly to Configuration Manager 2016 from an older change management solution or help you to enhance your existing SCCM 2016 environment to support your evolving business requirements.

Microsoft Azure Cloud Integration Consulting
Progent's Microsoft Azure planning and integration experts can help you with every stage of Microsoft Azure migration such as requirements definition, readiness evaluation, solution architecture, pilot testing, deployment, centralized management, performance tuning, software license management, disaster recovery preparedness, security policy enforcement, and regulatory compliance assessment. Progent can help you to configure and debug firewall appliances and VPN connections so your users can securely connect to Azure services, and Progent's Microsoft Gold-certified consulting experts can assist you set up critical Microsoft technologies to work in Azure including Microsoft Windows Server, Exchange Server, SQL Server and SharePoint. Progent can also assist your organization to set up a hybrid ecosystem that transparently integrates on-premises datacenters with Azure services.

Microsoft Office 365 Exchange Online Integration with On-premises Exchange
Microsoft has made a strong effort to enable transparent hybrid environments that integrate Office 365 and local installations of Exchange. This permits you to have specific mailboxes located on your corporate datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft Gold-certified Exchange consultants can assist your organization with any phase of planning, integrating and debugging your hybrid Exchange network. Progent's Exchange specialists can deliver as-needed expertise to help you resolve challenging technical bottlenecks and also offer comprehensive project management outsourcing to make sure your hybrid Office 365 initiative is successfully completed on schedule and within budget. To find out more about Progent's online consulting services for integrating Office 365 and on-premises Exchange environments, go to Office 365 integration with on-premises Exchange.

Get in Touch with a Progent Network Consultant
To learn how to contact a Progent network support expert for remote or on-premises expertise in , phone 1-800-993-9400 or go to Remote Computer Help.

© 2002- 2017 Progent Corporation. All rights reserved.