For small company computer networks located within the state of Indiana, Progent's Microsoft certified professionals can provide remote phone assistance and remote troubleshooting to solve your network systems troubles quickly and cost effectively. Progent has acquired enterprise-grade skills, advanced software utilities, and support databases to diagnose and fix IT problems while avoiding the cost and delays normally associated with on-site service dispatches.

If your Indiana business is located outside of the larger urban areas such as Fort Wayne, Gary, Evansville, or South Bend, your local computer support choices may be limited in skills, or unavailable during a crisis. This results in a network that is unpredictable or causing wasted time due to technical problems going unresolved for too long. Progentís group of network consultants average more than ten years of real-world industry experience, in the trenches of network support, performing a wide variety of technical projects for a varied range of customers. This means you get not just the technical know how needed for the job, but an expert with field proven methods for applying that expertise to provide affordable network solutions.

ProSight IT Asset Management for Organizing Network Documentation
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, find and safeguard information about your network infrastructure, procedures, business apps, and services. You can quickly locate passwords or serial numbers and be warned about impending expirations of SSLs or domains. By cleaning up and managing your IT infrastructure documentation, you can save up to half of time wasted looking for critical information about your network. ProSight IT Asset Management features a centralized location for storing and sharing all documents required for managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT data. Whether youíre making improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you need the instant you need it. Learn about Progent's ProSight suite of managed services for small and mid-size businesses.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) experts and data leakage protection specialists can assist businesses to configure Progent's ProSight Email Guard Security Gateway to enforce specified content security policies for scanning the content of outbound email messages and attachments and preventing users from sending sensitive or unauthorized data or spam-like messages. ProSight Email Guard's outbound email content filtering technology can also help avoid being blacklisted and keep in compliance with industry security standards and government requirements including HIPAA and Sarbanes-Oxley. Find out more about the entire ProSight line of low-cost network monitoring and management services for small organizations.

Full Range of Security Services
Progent's CISM, GIAC, and CISA certified security experts can help your company to perform comprehensive security assessments, recover quickly from virus and worm attacks, configure firewalls, configure secure techniques for off-site and mobile access, deploy spam and virus filtering and email encryption, and craft a corporate-wide security strategy based on round-the-clock automated monitoring.

Immediate Assistance for Urgent Issues
With Progentís urgent online computer support services, you can receive immediate assistance for issues that are causing lost productivity. Online help does away with the long delay and increased expense associated with on-site computer help. For typical administration tasks, Progentís off-site support consultants can perform most jobs within minutes of receiving a request, rather than forcing your company to live with a problem for hours for on-premises help to arrive.

Migration Support services for SharePoint Server 2013
Progent has been providing SharePoint consulting services since the first SharePoint product was released more than a decade ago, and Progent has the scope of technical know-how to help businesses of any size to plan and implement a SharePoint Server 2013 installation and develop SharePoint 2013 applications that bring substantial business value to your IT investment. Progent's Microsoft Gold-certified consultants can help your company to assess the risks and benefits of upgrading to SharePoint Server or SharePoint Online from older versions of SharePoint or from another collaboration solution; determine whether an on-premises, Cloud-based or hybrid deployment is most sensible for your organization; and select the right edition of SharePoint 2013 for your purposes. Progent offers full project management outsourcing or can assist in individual jobs related to your SharePoint 2013 deployment.

MySQL Application Programming and Database Administration Support
Progent's certified MySQL database management experts can provide a selection of affordable online services to help organizations to enhance the business benefit of MySQL technology. Expertise provided by Progent for MySQL systems cover database administration support, application development, and MySQL migration help.

CRISC-certified Network Risk Management Specialists
The CRISC certification program was established by ISACA to validate an IT professional's skills to plan, implement, and maintain information system controls to reduce network risk. Progent offers the services of a CRISC-certified engineer to assist you to create and carry out a business continuity or disaster recovery plan that follows leading practices promoted by CRISC and crafted to align with your company's risk appetite, business objectives, and budgetary guidelines.

Security Vulnerability Evaluation for Small Business Networks
Progent has put together two ultra-affordable service packages intended to enable small businesses to get an independent security assessment from a certified security engineer. With Progent's External Network Security Inventory Checkup, a security engineer administers a comprehensive test of your IT infrastructure from outside your company firewall to uncover potential weaknesses in the security profile you expose to the outside world. With Progent's Internal Security Inventory Scan, a security engineer executes a network scan from an authorized machine within your company firewall to evaluate your exposure to internal threats. The two security inventory services are set up and executed from a secured external location.

Web Development Services
If you want to spruce up your corporate web, create internal Webs for functions like HR or employee education, establish a powerful Web presence for a new venture, or build world-class, database-driven web applications, Progent can provide talented and seasoned web architects and programmers. Progent's consultants can also help you to support your web solutions by building and maintaining a protected, robust server and communications environment that includes offsite and wireless connectivity. Services available through Progent's Experts Team include web Site design, web project management, Microsoft .ASP and .NET programming, graphics design, and 1-on-1 classes for leading web authoring platforms. For data-intensive web applications, Progent can provide the services of certified SQL Server developers, Oracle developers and DBAs, and MySQL consultants.

Response Time of Progent's Technical Response Center for Remote IT Support
Progent's Technical Response Center (TRC) is dedicated to providing the best quality of remote network support services possible for urgent and standard issues. For urgent problems that affect many users, key personnel, or a mission-critical program, the Technical Response Center is set up to engage in one hour or less. For standard issues, the TRC will in two hours or less. Regardless of criticality, your ticket will be created quickly and accurately, You will receive an acknowledgement from the ticketing system, and the TRC will contact you on each corrected problem to verify you are satisfied with the resolution and ready to close out the trouble ticket. Learn more details concerning Progent's TRC Customer Commitment.

Microsoft Office 365 Integration with On-premises Exchange
Microsoft has made a strong effort to enable transparent hybrid environments that combine Office 365 and local Exchange deployments. This allows you to have some mailboxes located at your physical datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can assist your organization with any phase of planning, implementing and troubleshooting your hybrid Office 365/Exchange solution. Progent's Exchange specialists can provide as-needed expertise to help you through stubborn technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 solution is completed on schedule and on budget. For more information about Progent's online consulting expertise for hybrid Office 365 and on-premises Exchange systems, see Office 365 integration with on-premises Exchange.

Progent's Consulting and Training Support for Microsoft Office Word and Microsoft Office 365 Word
Progent's certified Microsoft Office Word and Office 365 Word experts can provide a wide selection of affordable online consulting services to help your organization to maintain your current Microsoft Office Word environment or assist you to move to a newer release of Microsoft Office Word. Services offered by Progent's Word experts include VBA software development, isolating and resolving compatibility problems between different versions of Word, interfacing Office Word with other Microsoft Office apps like Office Excel and Microsoft Outlook or with third-party data sources and add-ons,infrastructure optimization for dependable. reliable cloud connectivity, security support, and smart phone integration, and remote Microsoft Office Word training sessions tailored for your special requirements.

Talk to a Progent Network Consultant
To see how to access a Progent network support expert for remote or onsite help in , phone 1-800-993-9400 or visit Remote Network Help.

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