If your business computer network is in Indiana you now have fast online help from a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified professional to fix critical issues that threaten your network. Progent offers the services of among the most extensive groups of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consulting experts accessible online of any independent support firm in the country. Rates are affordable, billing is by the minute, sign-up is immediate, and support is world class.

If your Indiana office is located some distance from larger urban neighborhoods like Fort Wayne, Gary, Evansville, or South Bend, contact with UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified experts may be problematic when there's an urgent situation. This could mean lost income for your business, angry clients, idle workers, and distracted management. By calling Progent's online services, you can get in touch with a certified professional ready to provide assistance when you need it to get your computer network operating.

Because Progent charges for remote service on a per-minute basis, your business owes just for services provided. Progent requires no startup surcharge. Many online consulting firms have substantial minimum time requirements or charge for every quarter hour or longer. Progent's one-minute granularity and straightforward pricing mechanism avoid large tabs for quick solutions.

If your Indiana company needs technical assistance for UNIX, Linux, Sun Solaris, Apple Mac or Cisco technology, go to Progent's remote support, call 866-776-4368, or visit Contact Progent.

What Makes Progent's Remote Technical Support Program Unique?
Progent's seasoned team of online consulting engineers has a wide array of world-class computer knowledge. This enables Progent's remote service specialists to deal successfully with the most complex network trouble faster than is possible with ordinary independent service organizations or with the internal IT staff usually found in smaller businesses. Progent has refined the tools and skills to fix technical issues economically in many different computer configurations that incorporate combinations of UNIX/Linux, Sun Solaris, Mac, Microsoft, and Cisco products. (See Progent's client testimonials.)

Progent's UNIX/Linux, Sun Solaris, Apple Mac, and CCIE support experts have qualified for major certifications such as Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote service experts also hold a variety of key Cisco certifications which include Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional (CCSP), Voice Professional (CCVP), and Design Associate.

In order to assist companies that run environments incorporating a combination of UNIX, Linux, Solaris, Mac OS X and Microsoft Windows operating systems, Progent's remote support group offers the assistance of engineers who hold important Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide advanced security expertise, Progent provides remote support from professionals with the industry's top security certifications such as CISM consultants, CISSP experts, and Information System Security Architecture Professional (ISSAP) consultants. The scope of Progent's expertise combined with Progent's group approach to repairing network difficulties allows service escalation, when called for, to specialists with sufficient background to deal with particularly tough problems. This speeds up resolutions of urgent problems, prevents system downtime, and reduces technical support invoices.

For organizations in the state of Indiana, Progent offers immediate remote contact with UNIX, Linux, Solaris, Apple Mac specialist for critical support to troubleshoot technical issues that are affecting business productivity but are beyond the scope of your on-hand computer support group. Progent's UNIX/Linux, Solaris, Apple Mac OS X, and CCIE-certified support professionals can analyze your system with the latest remote support tools that allow them to provide rapid and efficient diagnosis and repair of critical computer problems.

Services Progent's Remote Consulting Experts Can Provide Your Indiana Company
Progent's service specialists are qualified to provide expert help for a comprehensive array of UNIX, Apple OS X, Cisco, and Windows products and technologies such as:

Remote Support Services for UNIX/Linux, Solaris, and Apple Mac Environments
Progent's UNIX, Linux, Solaris, and Mac OS X remote technical service staff can help Indiana small businesses with an extensive assortment of IT products and technologies such as network infrastructure, messaging solutions, security consulting for networks and company processes, Microsoft Windows integration with UNIX/Linux, Sun Solaris, or Apple Mac platforms, VMware products for server consolidation and centralized management, and transitioning from out-of-date applications to modern solutions based on newer versions of UNIX, Linux, Solaris, Mac OS X, or Windows.

Progent's service professionals can provide online technical help for computers powered by popular derivatives of UNIX such as: Mac OS X, Sun Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and SGI/Irix or common Linux packages such as RedHat, SUSE Linux, Debian GNU/Linux and Slackware Linux.

Cisco Network Architecture and Security Products
Progent leads the network support arena for offering fast and economical access to Cisco CCIEs. CCIEs are high-level networking professionals who earn this advanced certification only after strenuous examinations supervised by Cisco. Usually Cisco CCIEs are employed by large corporations or nationwide ISPs, and so their services are not easily accessible to the general public.

Progent is among the rare IT service providers that ensures that Cisco CCIEs stay available to support small and medium sized companies. Also, Progent can provide convenient communication with a CCIE via telephone so you can receive immediate help for critical system problems that are impacting your business but are not within the comfort zone of your usual network support personnel. Progent's CCIE support experts can access your network via state-of-the-art on-line support tools to provide fast and cost-effective diagnosis and remediation of urgent system trouble. To see additional information concerning Progent's services for Cisco infrastructure, visit Cisco Technology Engineering Services.

Microsoft Gold Certified Partner for Remote Consulting for MS Windows
Progent's Microsoft-qualified remote service engineers offer network troubleshooting and IT assistance for all Microsoft server technologies. Progent is a Microsoft Gold Partner and can offer your organization the expertise of consulting engineers who can help your company with a broad variety of platform expertise including Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 support, MS Exchange Server 2016 planning and deployment, Exchange 2013 consulting, Exchange 2010 management, SharePoint 2013 application development, Lync 2010 implementation and Office Communications Server troubleshooting, Forefront Threat Management Gateway 2010 administration and ISA Server 2006 maintenance, Microsoft SQL Server 2016 integration and programming and Microsoft SQL Server 2014 support, Systems Center Operations Manager (SCOM) resource monitoring, Project Server and Server Online planning, SBS Server 2011 consulting, and Windows 2012 R2 Essentials migration and cloud integration.

Qualified Network Security Consultants
Progent provides you the services of accredited CISM, CISA and CISSP security engineers who offer a variety of system protection solutions that can enhance the resistance of your UNIX/Linux, Solaris, or Mac OS X environment against attacks or assist you to recover quickly from a breach. Security solutions available from Progent include: comprehensive security evaluation using utilities such as GFI LANguard, EEYE Vulnerability Scanner, and products from Metasploit and Hydra; rapid recuperation from virus and worm attacks; setting up firewalls; planning safe techniques for remote and mobile access; securing your email system from spam and directory harvest attacks; and implementing 24x7 automated monitoring. To learn additional information on Progent's security support for small and midsize businesses, refer to Progent's Engineering Expertise for System Security.

Business Applications Support: Webinar Training, Programming, Integration
Progent's Apple Mac technology experts can promote the creative facets of Macintosh computing by offering consulting services and training in graphics, audio, and video. Progent's consultants offer expertise in a variety of Apple Mac programs such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or setting up an audio/video production studio.

Progent's Application Experts Group offers in-depth engineering support and education in special application areas including ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also offers consulting, customization, and education for familiar Microsoft business applications including CRM, MS Office Project, MS Office Word, and Microsoft Office Excel. To find out more information concerning Progent's expertise, programming, and education services for UNIX/Linux, Sun Solaris, Apple Mac OS X, or Microsoft applications, refer to Progent's Business Application Experts Group.

Help Desk Support Alternatives
Progent offers a selection of programs for Help Desk assistance including UNIX, Linux, Sun Solaris, Apple Mac, Cisco and Microsoft Call Center Outsourcing Services, Virtual Helpdesk Support Services, and Helpdesk Process Consulting and Staffing Services.

Progent is a Microsoft Gold Partner plus a certified Cisco Partner and Progent's Help Desk staff of experienced UNIX, Linux, Sun Solaris, Mac OS X, Cisco and Microsoft professionals can provide your customers convenient access to a reliable technical support resource with years of experience delivering telephone-based help and remote access troubleshooting for small and medium-size business networks. Progent's concentration is on giving the Call Center a respected reputation as a key driver of company productivity, and Progent's charter is to fix rather than merely report problems. For additional information about Progent's Help Desk support, see Progent's Help Desk Call Center Services.

Progent's Remote Support Tools
Progent's sophisticated service reporting application keeps thorough documentation of all support delivered to Progent's customers. Every authorized Progent staff consultant has the benefit of the specifics of support provided to every customer by any team engineer. This archive of problems and fixes is structured as a conveniently retrievable internal database that enables Progent's online support professionals to share their experiences company-wide to ensure that the efficiency of Progent's support services improves over time. Progent's certifications with major industry leaders including Cisco and Microsoft make available additional extensive support knowledge bases as well as to vendors' internal support staff that enable Progent's online service specialists to arrive at the best resolutions promptly.

Get in Touch with a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Support Expert Immediately
To learn how to get in touch with a UNIX/Linux consultant or a Certified CCIE for emergency phone-based consulting help in Indiana, phone 1-800-993-9400 or go to Expert Remote Network Support.

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