If your business IT network is in the state of Indiana you can have quick remote access to a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified engineer to fix complex issues affecting your computer network. Progent maintains among the largest groups of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consultants available online of any independent support firm in the United States. The cost is affordable, charges are by the minute, engagement is fast, and service is world class.

If your Indiana small business is based far from major urban neighborhoods like Fort Wayne, Gary, Evansville, or South Bend, support from UNIX or Cisco CCIE experts may be limited when you have a network crash. This can result in a drop in revenue for your company, upset customers, unproductive employees, and defocused executives. By calling Progent's remote support, you can get in touch with a certified consultant who can provide expertise whenever you need it to get your information system running.

Because Progent charges for remote service on a per-minute basis, your business pays just for support provided. Progent requires no initialization charge. Some remote support firms demand large minimum fees or bill for every fifteen minutes or more. Progent's small granularity and straightforward billing policy avoid unexpectedly large bills for fast repairs.

If your Indiana business needs technical assistance for UNIX, Linux, Solaris, Apple macOS and OS X or Cisco technology, go to Progent's online help, call 866-776-4368, or see Contact Progent.

Why is Progent's Remote Support Services Unique?
Progent's seasoned team of remote consulting engineers possesses a broad array of in-depth computer knowledge. This enables Progent's online service experts to deal successfully with the most challenging technical problems faster than is feasible with ordinary third-party service organizations or with the internal IT resources usually found in smaller companies. Progent has refined the tools and skills to fix problems efficiently in many different computer environments that incorporate mixtures of UNIX, Linux, Sun Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco technologies. (See Progent's customer testimonials.)

Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CISCO CCIE engineers have qualified for major certifications such as Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote service team members also hold a number of key Cisco credentials including Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate, Security Professional (CCSP), Voice Professional (CCVP), and Design Professional.

In order to assist companies that run environments featuring a combination of UNIX/Linux, macOS and OS X, and Microsoft Windows operating systems, Progent's remote support team makes available the help of support specialists who hold prestigious Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide advanced security expertise, Progent provides phone-based support from professionals who have been awarded the industry's top security credentials including Certified Information Security Manager consultants, Certified Information Systems Security Professional (CISSP) experts, and ISSAP engineers. The scope of Progent's technical knowledge combined with Progent's cooperative approach to repairing network difficulties streamlines trouble ticket escalation, if needed, to specialists with sufficient background to resolve particularly intractable support calls. This accelerates resolutions of emergency problems, avoids system disruption, and minimizes technical support bills.

For companies throughout Indiana, Progent offers immediate online communication with a UNIX, Linux, Sun Solaris, Apple macOS or OS X specialist for critical assistance to troubleshoot information system problems that are threatening productivity but are outside the scope of your local computer support resources. Progent's UNIX/Linux, Solaris, macOS and OS X, and Cisco CCIE-certified service team can analyze your computer environment with state-of-the-art remote support utilities in order to deliver rapid and efficient diagnosis and repair of critical IT problems.

Troubleshooting Services Progent's Phone-based Consulting Specialists Can Provide Your Indiana Business
Progent network consultants are qualified to provide advanced support for a comprehensive array of UNIX, Apple Mac, Cisco, and Windows products and technologies such as:

Online Support Services for UNIX/Linux, Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X phone-based technical support staff can assist Indiana companies with a comprehensive assortment of IT products and technologies including network infrastructure, email support, security consulting for networks and company processes, Windows integration with UNIX, Linux, Solaris, or Apple macOS and OS X systems, VMware technologies for server consolidation and streamlined administration, and moving from older systems to modern environments based on newer versions of UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Windows.

Progent's service professionals can provide online troubleshooting for computers powered by leading versions of the UNIX OS including: Apple macOS and OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX or familiar Linux products such as RedHat, SUSE Linux, Debian GNU/Linux and Slackware.

Cisco Network Infrastructure and Security Products
Progent leads the computer support industry for offering fast and affordable access to Cisco CCIEs. CCIEs are high-level networking engineers who are awarded this advanced credential only after intense examinations given by Cisco. In most cases CCIEs work for big corporations or national ISPs, and consequently their help is not easily available to the general public.

Progent is among the rare IT consulting firms that ensures that CCIEs stay available to support small and medium sized businesses. In addition, Progent facilitates fast communication with a CCIE via telephone so that you can benefit from immediate support for critical system problems that are hurting your productivity but are beyond the experience of your ordinary system support personnel. Progent's CCIE engineers can access your environment via sophisticated on-line support technology in order to perform fast and affordable analysis and remediation of urgent network problems. To see additional information about Progent's services for Cisco infrastructure, visit Cisco Network Consulting Support.

Microsoft Partner for Phone-based Expertise for Windows
Progent's Microsoft-qualified online support professionals can provide computer system repair and IT help for all Microsoft server technologies. Progent is a Microsoft Partner and can provide your organization the assistance of support engineers who can help your company with a wide variety of technology practice areas including Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, Windows Server 2008 R2 maintenance, MS Exchange Server 2016 migration, Exchange 2013 consulting, Microsoft Exchange Server 2010 maintenance, SharePoint Server 2013 application development, Microsoft Lync implementation and Microsoft Office Communications Server 2007 troubleshooting, Forefront TMG 2010 administration and ISA Server 2006 migration, SQL Server 2016 integration and programming and SQL Server 2014 consulting, System Center 2016 Operations Manager hybrid cloud infrastructure monitoring and analytics, Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring, Project Server planning, Small Business Server support, and Windows 2012 R2 Essentials migration and cloud integration.

Qualified Security Consultants
Progent provides you the services of certified CISM, CISA and CISSP security professionals who offer a range of security services that can enhance the resistance of your UNIX/Linux, Solaris, or Apple macOS and OS X environment against attacks or help your business to revive quickly from an assault. Security solutions provided Progent include: extensive security analysis using utilities such as GFI LANguard NSS, AMAP Application Scanner, and products from Metasploit and Netcat; rapid recovery from malicious assaults; setting up firewalls; planning secure architectures for off-site and mobile access; protecting your messaging infrastructure from viruses, spam and directory harvest attacks; and implementing round-the-clock proactive monitoring. To read more information on Progent's security support for small and midsize companies, refer to Progent's Consulting Services for Network Security.

Applications Support: Webinar Training, Programming, Problem Solving
Progent's Mac technology experts can support the creative aspect of Mac computing by offering help services and education in graphics, audio, and video. Progent's consultants can provide help in a range of Mac programs including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or configuring an audio/video post-production facility.

Progent's Application Experts Group can supply professional consulting expertise and education in specific application fields including Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, custom programming, and training for Microsoft business applications including CRM, MS Project, MS Office Word, and Microsoft Excel. To find out additional information on Progent's expertise, customization, and training services for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Services.

Help Desk Service and Outsourcing Options
Progent provides three service offerings for Help Desk Call Center assistance : UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Help Desk Process Consulting and Staffing.

Progent is a Microsoft Partner and maintains a large roster of Cisco-authorized network infrastructure specialists. Progent's Call Center staff of seasoned UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft professionals are available to provide your customers easy contact with a reliable technical support team with years of background in telephone-based support and remote access repair service for small and midsize business information systems. Progent's focus is on earning the Help Desk Call Center a respected reputation as a major contributor to company productivity, and Progent's target is to fix rather than just report problems. To learn more information about Progent's Call Center service and outsourcing, see Progent's Help Desk Call Center Support.

Progent's Remote Technical Support Tools
Progent's highly evolved customer support reporting application includes thorough histories of all support provided to Progent's customers. Each authorized Progent staff engineer has the benefit of the history of support provided to every client by any staff engineer. This history of issues and solutions is structured as a readily retrievable proprietary database that permits Progent's remote technical professionals to communicate their knowledge with the whole team to make sure that the efficiency of Progent's support services improves daily. Progent's certifications with key industry leaders such as Cisco and Microsoft make available additional extensive technical support databases as well as to manufacturers' internal engineering personnel that allow Progent's online service specialists to arrive at the best solutions quickly.

Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Network Support Expert Immediately
To learn how to ask a UNIX, Linux, Solaris, macOS or OS X consultant or a Certified CCIE for urgent phone-based consulting help in Indiana, call 1-800-993-9400 or visit Expert Online Computer Help.

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