If your business network is in Indiana you can depend on fast remote help from a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE expert to assist with complex problems involving your computer network. Progent offers the services of one of the largest teams of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consultants accessible online of any independent support firm in the country. The cost is reasonable, billing is by the minute, engagement is quick, and service is world class.

If your Indiana network is away from larger urban areas such as Fort Wayne, Gary, Evansville, or South Bend, the availability of UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified engineers could be limited when you have an emergency. This can result in a loss of productivity for your business, upset clients, idle employees, and defocused management. By contacting Progent, you have access to a certified engineer ready to provide help when you have to have it to get your information system running.

Since Progent bills for telephone-based help by the minute, your business is invoiced only for support delivered. Progent imposes no initialization fee. Many online support companies apply significant minimum payments or bill for each quarter hour or more. Progent's by-the-minute granularity and straightforward billing model do away with unexpectedly large invoices for fast fixes.

If your Indiana company requires remote support for UNIX/Linux, Solaris, Apple Mac OS X or Cisco technology, go to Progent's online support, phone 866-776-4368, or refer to Contact Progent.

What Makes Progent's Online Support Program Unique?
Progent's seasoned team of online consulting professionals has a broad range of world-class computer knowledge. This enables Progent's remote technical support specialists to deal successfully with the most complex network trouble more quickly than is possible with ordinary third-party support firms or with the in-house IT staff commonly found in smaller businesses. Progent has refined the tools and skills to repair technical issues efficiently in many different network configurations that incorporate combinations of UNIX, Linux, Solaris, Mac OS X, Microsoft Windows, and Cisco products. (See Progent's customer testimonials.)

Progent's UNIX, Linux, Sun Solaris, Mac OS X, and CISCO CCIE consultants have earned professional certifications including Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online service engineers also have a variety of key Cisco certifications which include Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified CCNP, CCNA, CCSP, Voice Professional (CCVP), and Design Professional.

To help companies who operate networks incorporating a mix of UNIX, Linux, Solaris, Mac OS X and Microsoft Windows technology, Progent's remote support group offers the services of support specialists with important Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). To provide company-wide security expertise, Progent offers online support from professionals with the industry's top security certifications such as Certified Information Security Manager (CISM) Engineers, CISSP experts, and Information System Security Architecture Professional consultants. The scope of Progent's expertise combined with Progent's team-oriented approach to fixing technical difficulties streamlines trouble ticket escalation, if needed, to specialists with relevant background to resolve particularly tough problems. This speeds up resolutions of emergency network problems, avoids system downtime, and reduces maintenance bills.

For companies in the state of Indiana, Progent offers fast remote access to UNIX/Linux, Sun Solaris, Apple Mac engineer for emergency assistance to repair technical problems that are damaging your business and are outside the experience of your ordinary computer maintenance organization. Progent's UNIX/Linux, Solaris, Mac, and CCIE-qualified consultants can interface with your network using advanced remote support tools that allow them to deliver quick and efficient evaluation and remediation of serious computer problems.

Troubleshooting Services Progent's Remote Support Experts Can Provide Your Indiana Business
Progent network consultants are qualified to provide advanced assistance for an extensive set of UNIX/Linux, Apple Mac, Cisco, and Microsoft Windows products and technologies such as:

Online Troubleshooting and Consulting for UNIX/Linux, Sun Solaris, and Apple Mac Environments
Progent's UNIX/Linux, Solaris, and Mac OS X remote computer service team can assist Indiana companies to maintain a broad assortment of information products and technologies such as system architecture, email solutions, security expertise for networks and business operations, Microsoft Windows integration with UNIX/Linux, Solaris, or Mac OS X platforms, virtual server products for server consolidation and streamlined management, and transitioning from legacy applications to modern environments powered by newer versions of UNIX, Linux, Solaris, Apple Mac, or Microsoft Windows.

Progent's support professionals can provide remote technical help for computers powered by leading derivatives of the UNIX platform including: Mac OS X, Solaris, IBM AIX OS, HP-UX, BSD, SCO and SGI/Irix or common Linux products including RedHat, SUSE Linux, Debian-GNU and Slackware Linux.

Cisco Network Architecture and Security Technology
Progent is unmatched in the computer support arena for providing fast and affordable communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are high-level network consultants who earn this rare credential by passing intense examinations supervised by Cisco. In most cases CCIEs are hired by large enterprises or nationwide ISPs, and consequently their skills are not easily accessible to smaller companies.

Progent is among the rare IT technology consulting providers that ensures that CCIEs are available to help small and medium sized companies. In addition, Progent can provide fast communication with a Cisco CCIE via phone so your company can receive immediate assistance for urgent system issues that are disrupting your business but are not within the experience of your ordinary network support resources. Progent's CCIE engineers can connect to your environment by utilizing state-of-the-art on-line troubleshooting tools to execute rapid and cost-effective analysis and remediation of urgent system trouble. To see additional information about Progent's support for Cisco network appliances, visit Cisco Technology Professional Support.

Microsoft Gold Partner for Online Technical Support for Windows
Progent's Microsoft-qualified remote service engineers offer computer system troubleshooting and consulting assistance for all Microsoft server products. Progent is a Microsoft Gold Certified Partner and can offer your organization the expertise of support professionals who can assist your company with a wide range of platform practice areas including Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, Windows Server 2008 R2 maintenance, MS Exchange Server 2016 planning and deployment, Exchange 2013 consulting, Microsoft Exchange Server 2010 management, SharePoint 2013 design, Lync Server 2010 implementation and Office Communications Server upgrade, Forefront Threat Management Gateway administration and ISA Server migration, SQL Server 2016 integration and programming and SQL Server 2014 support, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics, Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring, Project Server training, Small Business Server 2011 consulting, and Windows 2012 R2 Essentials cloud integration.

Qualified System Security Experts
Progent provides you contact with certified CISM, CISSP and ISSAP security professionals who can deliver a range of security solutions to bolster the defenses of your UNIX, Linux, Solaris, or Apple Mac OS X network against assaults or assist you to revive quickly from an attack. Security solutions offered by Progent include: comprehensive security audits utilizing platforms such as GFI LANguard, EEYE Vulnerability Scanner, and software from Solar Winds and Hydra; quick recuperation from virus and worm assaults; configuring firewalls; establishing secure techniques for off-site and mobile access; protecting your messaging system against spam and directory harvest attacks; and offering continual network monitoring. To learn additional information about Progent's security support for small and medium-size companies, visit Progent's Consulting Services for System Security.

Business Applications Services: Online Classes, Custom Programming, Troubleshooting
Progent's Mac technology experts can support the creative facets of Macintosh computing by providing consulting services and education in imaging, audio, and video. Progent's consultants can provide expertise in a variety of Apple Mac applications such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or configuring an audio/video production studio.

Progent's Application Experts Team offers professional consulting support and training in specific application areas including Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also offers consulting, programming, and education for Microsoft applications such as CRM, MS Project, Office Word, and Microsoft Excel. To learn additional information on Progent's expertise, programming, and education offerings for UNIX, Linux, Solaris, Mac OS X, or Microsoft applications, see Progent's Applications Experts Group.

Call Center Support and Outsourcing Options
Progent offers three programs for Help Desk assistance : UNIX, Linux, Solaris, Apple Mac, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Support Services, and Helpdesk Consulting and Staffing Services.

Progent is a Microsoft Gold Certified Partner as well as a certified Cisco Partner and Progent's Call Center staff of experienced UNIX/Linux, Sun Solaris, Apple Mac, Cisco and Microsoft professionals are ready to give your clients convenient access to a dependable support resource with years of background in phone support and online troubleshooting for small and medium-size business networks. Progent's concentration is on giving the Help Desk a respected recognition as a major driver of company productivity, and Progent's mission is to fix and not merely record problems. To find out more about Progent's Help Desk Call Center outsourcing, go to Progent's Call Center Services.

Progent's Online Technical Support Technologies
Progent's advanced customer support database software stores thorough documentation of all service provided to Progent's clients. Every authorized Progent team engineer has access to the details of support provided to every client by any staff engineer. This database of issues and resolutions is organized as a readily accessible proprietary database that allows Progent's online support professionals to share their knowledge with the whole team to ensure that the quality of Progent's support improves daily. Progent's partnerships with key industry leaders including Cisco and Microsoft make available other vast support databases and to vendors' internal support personnel that enable Progent's online consulting specialists to arrive at the optimal solutions quickly.

Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Support Expert Immediately
To learn how to get in touch with a UNIX/Linux engineer or a Cisco CCIE for emergency online professional assistance in Indiana, phone 1-800-993-9400 or visit Urgent Online Computer Support.

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