If your company network is in Indiana you can have quick phone-based help from a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified engineer to fix emergency problems affecting your computer network. Progent offers the services of one of the most extensive groups of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consultants accessible remotely of any independent service firm in the U.S. Rates are competitive, charges are per minute, sign-up is quick, and support is world class.

If your Indiana office is situated some distance from major metropolitan areas such as Fort Wayne, Gary, Evansville, or South Bend, help from UNIX or CCIE-certified engineers may be problematic during a network crash. This could mean a drop in revenue for your business, upset clients, idle workers, and distracted executives. By contacting Progent, you have access to a qualified engineer ready to offer help when you require it to get your network running.

Because Progent bills for telephone-based service per minute, your company owes exclusively for support received. Progent asks for no service activation fee. Many remote service organizations demand significant minimum fees or bill for every fifteen minutes or longer. Progent's one-minute granularity and simple pricing policy do away with big invoices for speedy solutions.

If your Indiana business needs technical support for UNIX, Linux, Solaris, Mac or Cisco technology, visit Progent's online support, call 866-776-4368, or visit Contact Progent.

What Makes Progent's Online Technical Support Services Unique?
Progent's seasoned staff of online consulting engineers has a wide array of world-class computer skills. This enables Progent's online service specialists to deal successfully with the most challenging technical problems faster than is possible with typical third-party support firms or with the in-house support staff usually found in small or mid-size companies. Progent has developed the tools and experience to repair problems efficiently in a wide variety of computer configurations that incorporate mixtures of UNIX, Linux, Sun Solaris, Apple Mac OS X, Microsoft Windows, and Cisco technologies. (Check out Progent's client testimonials.)

Progent's UNIX, Linux, Sun Solaris, Mac, and CISCO CCIE engineers have been awarded major certifications including Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online service team members also have a number of key Cisco credentials such as Cisco CCIE in Routing/Switching and Security, plus Cisco Certified CCNP, CCNA, Security Professional (CCSP), CCVP, CCDA and CCDP.

In order to help businesses who run environments incorporating a mix of UNIX/Linux and Microsoft Windows operating systems, Progent's remote service team offers the assistance of consultants with prestigious Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). To provide advanced security consulting, Progent offers online contact with professionals with recognized security certifications including Certified Information Security Manager consultants, Certified Information Systems Security Professional (CISSP) specialists, and ISSAP engineers. The scope of Progent's expertise coupled with Progent's cooperative approach to repairing network problems allows trouble ticket escalation, when called for, to specialists with relevant background to resolve unusually tough jobs. This accelerates remediation of serious problems, avoids system downtime, and minimizes technical support invoices.

For businesses anywhere in Indiana, Progent enables virtually instant remote access to UNIX, Linux, Sun Solaris, Apple Mac consultant for critical expertise to fix information system issues that are threatening business productivity but are beyond the comfort zone of your local network support resources. Progent's UNIX/Linux, Solaris, Mac OS X, and CCIE-qualified consultants can interface with your system by means of advanced remote support tools in order to deliver fast and affordable diagnosis and resolution of critical IT issues.

Services Progent's Remote Consulting Specialists Can Provide Your Indiana Business
Progent online professionals are qualified to provide advanced help for an extensive array of UNIX, Apple Mac, Cisco, and Windows solutions such as:

Remote Expertise for UNIX/Linux, Solaris, and Apple Mac Systems
Progent's UNIX, Linux, Sun Solaris, and Mac OS X online technical service team can help Indiana small businesses to maintain a comprehensive array of information products and technologies such as system infrastructure, messaging solutions, security consulting for networks and business processes, Microsoft Windows integration with UNIX, Linux, Sun Solaris, or Mac OS X platforms, VMware options for server consolidation and streamlined administration, and migration from legacy applications to modern environments powered by newer versions of UNIX, Linux, Sun Solaris, Apple Mac OS X, or MS Windows.

Progent's service experts offer remote technical help for systems based on leading variants of the UNIX platform such as: Apple Mac OS X, Sun Solaris, IBM AIX Operating System, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX (SGI/IRIX) or mainstream Linux platforms including RedHat, SUSE Linux, Debian GNU/Linux and Slackware Linux.

Cisco Network Infrastructure and Security Solutions
Progent is unmatched in the IT consulting industry for providing fast and economical access to Cisco CCIEs. CCIEs are elite networking consultants who qualify for this rare credential only after strenuous testing administered by Cisco. In most cases CCIEs work for big enterprises or national Internet service providers (ISPs), and consequently their services are not conveniently available to smaller companies.

Cisco authorized consultants from Progent can assist you to architect, implement, and maintain an integrated network infrastructure that can streamline operations, reduce costs, and accelerate time to productivity. By offering Cisco integrated services routers experience with Catalyst switches support and Cisco wireless products configuration help, Progent can dramatically improve the strategic value of your connectivity environment in Indiana. To see more about Progent's services for Cisco infrastructure, see Cisco Network Engineering Support.

Gold Partner for Online Expertise for MS Windows
Progent's Microsoft-certified online support experts can provide computer system problem solving and consulting support for the complete line of Microsoft server products. Progent is a Microsoft Gold Partner and can offer your organization the expertise of support professionals who can help you with a wide variety of platform expertise including Windows Server 2012 R2 planning and deployment, Windows Server 2008 support, Microsoft Exchange Server 2016 migration, Microsoft Exchange 2013 consulting, Microsoft Exchange Server 2010 maintenance, SharePoint 2013 application development, Lync integration and Office Communications Server 2007 upgrade, Forefront TMG administration and ISA Server migration, Microsoft SQL Server 2016 integration and programming and Microsoft SQL Server 2014 support, Systems Center Operations Manager network monitoring and reporting, Project Server planning, Small Business Server 2011 support, and Windows 2012 R2 Essentials cloud integration.

Qualified Network Security Specialists
Progent provides you access to certified CISM, CISA and CISSP security consultants who offer a variety of system protection services that can bolster the defenses of your UNIX, Linux, Solaris, or Mac OS X environment against assaults or help your business to revive fast from a breach. Security solutions provided Progent include: comprehensive security audits using utilities such as GFI LANguard NSS, AMAP Application Scanner, and products from Solar Winds and Hydra; efficient recovery from malicious attacks; integrating firewalls; designing safe architectures for remote and mobile access; securing your email infrastructure from spam and directory harvest attacks; and implementing round-the-clock proactive monitoring. To learn more on Progent's security services for small and midsize businesses, see Progent's Engineering Services for Network Security.

Applications Services: Training, Development, Problem Solving
Progent's Mac technology consultants can promote the creative aspect of Mac environments by offering consulting services and training in imaging, audio, and motion video. Progent's support professionals can provide expertise in a variety of Mac applications such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special jobs such as scanning or digitizing audio or video or configuring an audio/video production studio.

Progent's Application Experts Group offers professional engineering support and training in specific application areas such as ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, custom programming, and training for familiar Microsoft applications such as CRM, MS Office Project, Microsoft Word, and MS Excel. For additional information on Progent's expertise, customization, and training services for UNIX/Linux, Sun Solaris, Mac OS X, or Microsoft applications, see Progent's Applications Experts Group.

Call Center Service and Outsourcing Alternatives
Progent offers three support programs for Call Center services : UNIX, Linux, Sun Solaris, Apple Mac OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Helpdesk Support Services, and Help Desk Process Consulting and Staffing.

Progent's Help Desk Outsourcing Services are designed primarily for businesses who require the immediate availability of a professional Call Center but who have relatively small budgets and internal support resources. Progent’s Virtual Help Desk is a seamless supplement to your existing Call Center staff. Progent can operate as a main Help Desk for your organization, serve as an escalation alternative for tough network issues, or be ready in overflow instances when your ordinary resources are too busy. Progent's Help Desk Call Center Consulting Services can aid you in establishing an efficient new Call Center or improving your existing one, selecting or customizing Call Center software products to meet the special requirements of your business, or providing supplemental staff to operate online in conjunction with your internal Help Desk Call Center group to deal with high-demand scenarios like software migrations.

Progent is a Microsoft Gold Partner as well as a certified Cisco Partner and Progent's Help Desk staff of experienced UNIX/Linux, Sun Solaris, Apple Mac OS X, Cisco and Microsoft professionals can provide your customers convenient communication with a large technical support team with extensive background delivering telephone-based help and online troubleshooting for small and medium-size business information systems. Progent's concentration is on earning the Help Desk Call Center a respected reputation as a key contributor to company productivity, and Progent's goal is to fix and not merely document problems. For more on Progent's Help Desk outsourcing, go to Progent's Help Desk Call Center Support.

Progent's Online Service Technologies
Progent has deployed a set of optimized tools, evolved over more than a decade of field experience, focused on promoting the most advanced quality of efficiency for providing online technical support and troubleshooting for small and medium-size business IT systems. Progent provides secure Virtual Private Network support for gateways from multiple popular vendors including Microsoft, Cisco, Sonicwall and Checkpoint. Protected VPN online access allows the experts of Progent's Technical Response Center to link to your system without breaching network security.

Progent's sophisticated customer support reporting software keeps thorough histories of all service provided to Progent's customers. Each active Progent staff engineer has access to the details of support rendered to every customer by any staff member. This database of issues and fixes is organized as an easily accessible proprietary database that enables Progent's online technical professionals to share their experiences company-wide to make sure that the quality of Progent's technical support grows daily. Progent's certifications with key industry leaders including Cisco and Microsoft make available additional extensive technical support knowledge bases as well as to manufacturers' internal support personnel that allow Progent's remote consulting experts to come up with the best solutions quickly.

Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Network Support Specialist Immediately
To see how to ask a UNIX/Linux consultant or a Certified CCIE for urgent online engineering support in Indiana, call 1-800-993-9400 or visit Expert Remote Network Support.

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