If your company information network is in the state of Indiana you now have fast remote contact with a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified professional to assist with the toughest problems affecting your computer network. Progent maintains among the largest groups of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consulting experts available online of any independent support organization in the United States. The cost is affordable, charges are per minute, engagement is immediate, and service is world class.

If your Indiana organization is based far from more populated metropolitan neighborhoods including Fort Wayne, Gary, Evansville, or South Bend, help from UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE engineers may be problematic during an emergency. This can cause a drop in productivity for your company, angry clients, idle workers, and defocused management. By calling Progent's online services, you have access to a certified engineer who can provide help whenever you require it to get your computer network running.

Because Progent bills for telephone-based support on a per-minute basis, your company is invoiced exclusively for services delivered. Progent requires no service activation fee. Some remote consulting firms have significant minimum payments or bill for every quarter hour or more. Progent's by-the-minute granularity and straightforward billing model save you from large tabs for quick repairs.

If your Indiana business requires online support for UNIX, Linux, Sun Solaris, Mac OS X or Cisco technology, visit Progent's phone-based help, phone 866-776-4368, or refer to Contact Progent.

Why is Progent's Remote Support Program Unique?
Progent's seasoned team of remote support professionals has a wide array of in-depth information technology knowledge. This allows Progent's online technical support experts to deal successfully with the most challenging network trouble faster than is possible with typical third-party service firms or with the internal support resources usually available to small or mid-size businesses. Progent has developed the technology and experience to repair technical issues efficiently in many different network environments that incorporate mixtures of UNIX/Linux, Sun Solaris, Apple Mac OS X, Microsoft Windows, and Cisco technologies. (Refer to Progent's client testimonials.)

Progent's UNIX/Linux, Solaris, Mac OS X, and CCIE consultants have qualified for major certifications such as Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online service team members also hold a number of key Cisco credentials which include Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate, Security Professional, Voice Professional (CCVP), CCDA and CCDP.

In order to assist companies that operate environments incorporating a mix of UNIX, Linux, Solaris, Mac OS X and Microsoft Windows operating systems, Progent's online service team offers the services of consultants who hold important Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide high-level security consulting, Progent provides remote support from engineers who have earned important security certifications such as Certified Information Security Manager Engineers, CISSP specialists, and ISSAP consultants. The range of Progent's technical knowledge combined with Progent's team-oriented approach to repairing network problems streamlines service escalation, when called for, to experts with relevant background to deal with unusually tough support calls. This accelerates remediation of serious problems, avoids network downtime, and reduces maintenance invoices.

For businesses in the state of Indiana, Progent enables fast remote contact with UNIX, Linux, Solaris, Apple Mac OS X engineer for urgent assistance to repair information system issues that are threatening your business but are outside the experience of your in-house network maintenance organization. Progent's UNIX, Linux, Sun Solaris, Apple Mac OS X, and CCIE-qualified engineers can interface with your system by means of state-of-the-art remote troubleshooting technologies that allow them to perform fast and efficient evaluation and remediation of critical IT problems.

Services Progent's Phone-based Consulting Specialists Can Provide Your Indiana Business
Progent's network consultants are qualified to provide expert support for a comprehensive set of UNIX/Linux, Apple Mac, Cisco, and Microsoft Windows solutions including:

Remote Support Services for UNIX, Linux, Sun Solaris, and Mac OS X Systems
Progent's UNIX/Linux, Sun Solaris, and Apple Mac online technical service staff can assist Indiana small businesses with a large array of computer products and technologies including system architecture, messaging solutions, security expertise for computer systems and company processes, Microsoft Windows integration with UNIX, Linux, Solaris, or Apple Mac systems, VMware options for processor consolidation and streamlined management, and moving from older systems to modern solutions powered by newer versions of UNIX, Linux, Sun Solaris, Mac OS X, or Microsoft Windows.

Progent's support professionals offer remote troubleshooting for systems powered by leading variants of the UNIX OS such as: Mac OS X, Sun Solaris, IBM AIX OS, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or familiar Linux packages including RedHat, SUSE, Debian-GNU and Slackware Linux.

Cisco Network Infrastructure and Security Technology
Progent leads the IT consulting industry for offering fast and affordable communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are high-level network consultants who are awarded this rare credential only after intense examinations given by Cisco. In most cases CCIEs work for big enterprises or national Internet service providers, and as a result their expertise is not conveniently available to smaller companies.

Progent is one of the rare network support firms that makes sure that Cisco CCIEs stay available to assist small and medium sized companies. In addition, Progent facilitates quick access to a Cisco CCIE by phone so you can receive timely support for critical system problems that are hurting your productivity but are beyond the scope of your ordinary system maintenance providers. Progent's CCIE support experts can access your environment by utilizing sophisticated remote troubleshooting technology to provide rapid and affordable analysis and repair of urgent system anomalies.

CCIE authorized experts from Progent can assist your company to plan, configure, and maintain an integrated business network that can streamline operations, cut expenses, and accelerate time to positive ROI. By combining Cisco integrated services routers experience with Catalyst switches consulting services and Cisco Aironet wireless technology configuration help, Progent can significantly enhance the strategic value of your connectivity environment in Indiana. To find out additional information concerning Progent's services for Cisco network appliances, visit Cisco Technology Engineering Services.

Microsoft Gold Partner for Phone-based Consulting for MS Windows
Progent's Microsoft-certified online support engineers offer computer system repair and consulting assistance for all Microsoft server platforms. Progent is a Microsoft Gold Partner and can provide your organization the assistance of consulting professionals who can assist your company with a broad range of platform practice areas including Windows Server 2012 R2 integration, Windows Server 2008 maintenance, Microsoft Exchange 2016 planning and deployment, Exchange 2013 configuration, Microsoft Exchange Server 2010 management, SharePoint Server 2013 application development, Lync Server integration and Microsoft Communications Server 2007 upgrade, Forefront Threat Management Gateway management and ISA Server 2006 maintenance, Microsoft SQL Server 2016 migration and programming and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager (SCOM) resource monitoring, Project Server planning, SBS Server 2011 support, and Windows 2012 R2 Essentials migration and cloud integration.

Qualified Security Specialists
Progent provides you the services of expert CISM, CISA and CISSP security professionals who offer a variety of security services that can enhance the protection of your UNIX/Linux, Solaris, or Apple Mac OS X environment against internal or external threats or help you to revive rapidly from an assault. Security services available from Progent include: comprehensive security analysis using technologies such as GFI LANguard NSS, EEYE Vulnerability Scanner, and utilities from Solar Winds and Nikto; quick recuperation from virus and worm assaults; configuring firewalls; establishing secure techniques for off-site and mobile access; securing your email infrastructure against viruses, spam and directory harvest attacks; and setting up round-the-clock automated monitoring. To read additional information concerning Progent's security services for small and medium-size businesses, visit Progent's Professional Expertise for Network Security.

Applications Services: Online Classes, Custom Programming, Problem Solving
Progent's Mac technology experts can promote the creative aspect of Mac environments by offering consulting services and training in graphics, sound, and motion video. Progent's consultants can provide expertise in a variety of Apple Mac applications such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or setting up an audio/video post-production studio.

Progent's Application Experts Group offers in-depth consulting expertise and education in specific application fields such as Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, custom development, and education for familiar Microsoft applications including CRM, MS Project, MS Word, and Office Excel. For more information concerning Progent's expertise, customization, and training services for UNIX/Linux, Solaris, Apple Mac OS X, or Microsoft applications, go to Progent's Business Application Experts Group.

Call Center Support and Outsourcing Alternatives
Progent offers several programs for Help Desk Call Center services that include UNIX, Linux, Sun Solaris, Mac OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Help Desk Support Services, and Call Center Process Consulting and Staffing Services.

Progent's Help Desk Call Center Outsourcing Services are designed mainly for companies who require the immediate accessibility of a professional Help Desk but who have relatively small budgets and IT management bandwidth. Progent’s Virtual Help Desk is a transparent supplement to your current Help Desk staff. Progent can operate as a main Call Center for your business, represent an escalation resource for the most challenging network issues, or be ready in those instances when your other resources are too busy. Progent's Help Desk Consulting Services can aid you in building an effective new Help Desk Call Center or enhancing your existing one, selecting or programming Help Desk Call Center application software to address the particular requirements of your company, or adding supplemental staff to work remotely in conjunction with your in-house Help Desk Call Center resources to deal with demanding scenarios like system upgrades. To find out additional information on Progent's Help Desk Call Center support and outsourcing services, see Progent's Help Desk Call Center Support.

Progent's Remote Technical Support Tools
Progent's advanced customer support reporting application stores thorough histories of all support delivered to Progent's clients. Each authorized Progent team engineer has the benefit of the history of services delivered to every client by any staff engineer. This history of trouble tickets and fixes is organized as a conveniently accessible proprietary database that enables Progent's online support professionals to communicate their experiences with the whole team to ensure that the value of Progent's support improves over time. Progent's partnerships with major industry leaders such as Cisco and Microsoft permit access to other vast technical support databases as well as to vendors' internal engineering staff that allow Progent's remote consulting experts to find the best solutions quickly.

Contact a UNIX/Linux or Cisco Technical Assistance Expert Immediately
To find out how you can contact a UNIX/Linux engineer or a Cisco certified CCIE for urgent remote consulting expertise in Indiana, call 1-800-993-9400 or visit Expert Remote Network Support.

© 2002- 2017 Progent Corporation. All rights reserved.