If your company computer network is in the state of Indiana you can now get fast phone-based help from a UNIX or Cisco CCIE engineer to resolve critical problems affecting your network. Progent offers the services of one of the most extensive teams of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE support professionals available remotely of any nationwide support firm in the country. Rates are reasonable, charges are per minute, engagement is immediate, and service is unbeatable.

If your Indiana company is located outside of major metropolitan neighborhoods like Fort Wayne, Gary, Evansville, or South Bend, the availability of UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified experts could be problematic when there's an urgent situation. This can cause a drop in productivity for your business, angry customers, unproductive workers, and distracted executives. By calling Progent, you can get in touch with a certified consultant who can provide expertise when you have to have it to get your computer network on line.

Since Progent charges for online service on a per-minute basis, your company is invoiced only for technical help provided. Progent asks for no service activation surcharge. Some remote consulting firms have large minimum payments or bill for every fifteen minutes or longer. Progent's one-minute granularity and straightforward billing policy do away with big tabs for quick solutions.

If your Indiana business needs online help for UNIX, Linux, Solaris, macOS and OS X or Cisco technology, visit Progent's phone-based help, call 866-776-4368, or go to Contact Progent.

Why is Progent's Remote Technical Support Services Special?
Progent's seasoned team of remote consulting professionals possesses a broad array of in-depth information technology knowledge. This enables Progent's remote technical support specialists to resolve the most complex technical problems more quickly than is possible with typical third-party service firms or with the internal IT resources usually available to small or mid-size companies. Progent has developed the tools and experience to repair problems efficiently in many different network environments that feature combinations of UNIX/Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco technologies. (Refer to Progent's client testimonials.)

Progent's UNIX/Linux, Solaris, macOS and OS X, and CCIE engineers have qualified for advanced certifications including Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online service engineers also hold a number of high-level Cisco certifications such as Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified CCNP, CCNA, Security Professional, CCVP, and Design Associate.

To help businesses that run environments based on a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft Windows operating systems, Progent's remote support group makes available the expertise of support specialists have earned prestigious Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering high-level security expertise, Progent provides remote contact with engineers with a variety of security credentials including CISM Engineers, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional (ISSAP) consultants. The range of Progent's expertise coupled with Progent's group approach to repairing technical difficulties allows trouble ticket escalation, if needed, to specialists with sufficient competence to deal with unusually intractable support calls. This speeds up resolutions of urgent network problems, avoids system downtime, and reduces maintenance bills.

For businesses throughout Indiana, Progent offers fast remote access to a UNIX, Linux, Sun Solaris, macOS or OS X engineer for emergency support to fix computer issues that are impacting productivity and are outside the experience of your local IT maintenance organization. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CCIE-certified consultants can connect to your network by means of state-of-the-art remote troubleshooting tools that allow them to perform rapid and efficient diagnosis and remediation of serious network issues.

Troubleshooting Services Progent's Phone-based Support Experts Can Offer Your Indiana Company
Progent service specialists can provide expert assistance for a comprehensive array of UNIX, Apple OS X, Cisco, and Microsoft Windows technologies including:

Remote Expertise for UNIX/Linux, Sun Solaris, and Apple macOS and OS X Environments
Progent's UNIX/Linux, Solaris, and macOS and OS X remote network support staff can help Indiana companies to maintain a broad array of information products and technologies such as network infrastructure, email solutions, security expertise for computer systems and business processes, Microsoft Windows integration with UNIX, Linux, Solaris, or macOS and OS X systems, VMware options for server economization and centralized administration, and transitioning from dated applications to modern environments based on newer versions of UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft Windows.

Progent's service experts offer remote troubleshooting for computers powered by leading variants of the UNIX OS such as: Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX or common Linux products including RedHat Linux, SUSE Linux, Debian-GNU and Slackware.

Cisco Network Architecture and Security Solutions
Progent is unmatched in the network support industry for providing immediate and affordable access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are elite network consultants who are awarded this prestigious credential only after intense testing supervised by Cisco. Usually Cisco CCIEs are employed by big corporations or nationwide ISPs, and as a result their services are not easily available to smaller companies.

Progent is among the rare IT support firms that makes sure that Cisco CCIEs are accessible to assist small and mid-size businesses. Also, Progent offers fast communication with a CCIE by telephone so you can receive timely support for urgent system problems that are impacting your business but are beyond the scope of your local system maintenance providers. Progent's CCIE engineers can connect to your environment by utilizing sophisticated on-line troubleshooting tools to provide quick and economical diagnosis and repair of critical system anomalies. To learn additional information concerning Progent's support for Cisco network appliances, see Cisco Network Engineering Support.

Microsoft Certified Partner for Online Technical Support for MS Windows
Progent's Microsoft-certified remote service professionals can deliver network problem solving and IT help for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can provide your company the expertise of support engineers who can assist you with a broad range of technology practice areas such as Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, Windows Server 2008 maintenance, MS Exchange Server 2016 migration, Exchange Server 2013 consulting, Microsoft Exchange Server 2010 maintenance, SharePoint Server 2013 application development, Microsoft Lync implementation and Microsoft Office Communications Server 2007 troubleshooting, Microsoft Forefront TMG 2010 management and ISA Server migration, SQL Server 2016 migration and programming and Microsoft SQL Server 2014 support, System Center 2016 Operations Manager hybrid cloud infrastructure monitoring and analytics, Microsoft System Center 2012 Operations Manager network monitoring, Project Server planning, Small Business Server support, and Windows 2012 R2 Essentials cloud integration.

Qualified Security Professionals
Progent offers you the services of qualified CISM and ISSAP security engineers who can deliver a variety of security services to enhance the resistance of your UNIX/Linux, Solaris, or macOS and OS X network against internal or external threats or help your business to recuperate promptly from an attack. Security services provided Progent include: comprehensive security evaluation utilizing utilities such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and utilities from Metasploit and Nikto; fast recuperation from virus and worm attacks; integrating firewalls; establishing secure techniques for off-site and mobile access; securing your email system from spam and DHA attacks; and setting up round-the-clock proactive monitoring. To find out more about Progent's security expertise for small and midsize companies, visit Progent's Consulting Services for Network Security.

Applications Services: Online Classes, Custom Programming, Integration
Progent's Mac technology experts can promote the creative facets of Mac environments by providing help services and education in graphics, audio, and motion video. Progent's support professionals offer expertise in a range of Mac programs including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special jobs such as capturing or digitizing audio or video or configuring an audio/video production facility.

Progent's Application Experts Group offers in-depth engineering expertise and education in special application areas such as ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, customization, and education for Microsoft applications including CRM, MS Office Project, Microsoft Word, and Excel. To find out more concerning Progent's expertise, custom development, and training services for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Services.

Call Center Support Options
Progent provides a variety of programs for Help Desk Call Center services that include UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Help Desk Support Services, and Call Center Process Consulting and Staffing Services.

Progent's Help Desk Outsourcing Services are designed primarily for companies who need the timely accessibility of an effective Help Desk Call Center but who have limited budgets and internal support resources. Progentís Virtual Help Desk is a seamless supplement to your existing Help Desk team. Progent can act as a primary Help Desk for your business, represent an escalation resource for the most challenging technical problems, or be available in those instances when your ordinary service providers are too busy. Progent's Call Center Consulting Services can aid you in establishing an efficient new Help Desk or enhancing your current one, selecting or customizing Help Desk application software to meet the particular needs of your company, or adding temporary personnel to operate online in conjunction with your in-house Help Desk group to deal with high-demand scenarios like software migrations.

Progent is a Microsoft Partner and has a large team of Cisco-certified network infrastructure experts. Progent's Call Center team of seasoned UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft experts are ready to offer your customers convenient contact with a reliable support resource with years of experience in telephone-based support and remote access troubleshooting for small and midsize business networks. Progent's focus is on giving the Call Center a respected image as a significant contributor to company success, and Progent's charter is to fix and not merely report problems. To read more on Progent's Help Desk Call Center support and outsourcing, see Progent's Call Center Support.

Progent's Online Support Tools
Progent's advanced customer support database software includes comprehensive records of all support provided to Progent's clients. Each active Progent staff engineer has the benefit of the history of support rendered to each client by any team engineer. This archive of problems and resolutions is organized as an easily searchable internal knowledge base that permits Progent's online support professionals to share their knowledge company-wide to ensure that the quality of Progent's support grows over time. Progent's certifications with key vendors including Cisco and Microsoft make available other vast technical support knowledge bases and to vendors' internal support staff that allow Progent's remote service experts to arrive at the optimal resolutions quickly.

Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Support Expert Immediately
To find out how to contact a UNIX, Linux, Solaris, macOS or OS X engineer or a Cisco CCIE for urgent phone-based professional expertise in Indiana, phone 1-800-993-9400 or visit Expert Remote Network Help.















© 2002- 2018 Progent Corporation. All rights reserved.