If your company network is in the state of Indiana you can have quick remote help from a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE professional to resolve the toughest problems that threaten your IT network. Progent retains among the most extensive groups of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consulting experts accessible by phone of any independent service organization in the United States. Rates are reasonable, charges are per minute, engagement is quick, and support is unbeatable.

If your Indiana company is outside of more populated urban neighborhoods like Fort Wayne, Gary, Evansville, or South Bend, the availability of UNIX or Cisco CCIE engineers could be problematic when there's a network crash. This can result in a loss of productivity for your business, angry clients, idle workers, and defocused management. By contacting Progent, you have access to a qualified professional who can deliver expertise when you have to have it to keep your computer network running.

Since Progent charges for remote help by the minute, your business owes only for support delivered. Progent requires no startup fee. Some remote service companies apply large minimum payments or charge for every quarter hour or more. Progent's by-the-minute granularity and simple billing mechanism avoid big bills for fast repairs.

If your Indiana business requires remote help for UNIX, Linux, Solaris, Mac OS X or Cisco technology, go to Progent's online help, call 866-776-4368, or see Contact Progent.

What Makes Progent's Online Support Services Special?
Progent's seasoned staff of remote consulting engineers offers a broad array of world-class information technology knowledge. This allows Progent's online service specialists to resolve the most challenging technical problems faster than is feasible with ordinary third-party support organizations or with the internal IT resources commonly available to small or mid-size companies. Progent has developed the tools and experience to fix technical issues efficiently in a wide variety of computer configurations that incorporate combinations of UNIX/Linux, Solaris, Apple Mac, Microsoft, and Cisco technologies. (Check out Progent's customer testimonials.)

Progent's UNIX/Linux, Solaris, Mac, and CISCO CCIE service specialists have been awarded major credentials including Sun Certified Network Administrator, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote service team members also hold a number of key Cisco credentials which include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional, Voice Professional (CCVP), and Design Professional.

In order to assist businesses who run environments powered by a mix of UNIX/Linux and Microsoft Windows technology, Progent's online service team offers the help of engineers who hold prestigious Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). To provide high-level security consulting, Progent provides remote support from engineers who have qualified for recognized security certifications such as Certified Information Security Manager consultants, Certified Information Systems Security Professional specialists, and ISSAP engineers. The scope of Progent's expertise coupled with Progent's cooperative approach to repairing technical difficulties streamlines trouble ticket escalation, when called for, to specialists with sufficient competence to deal with particularly intractable problems. This speeds up remediation of emergency network problems, avoids system disruption, and minimizes maintenance bills.

For organizations throughout Indiana, Progent enables fast online communication with UNIX, Linux, Sun Solaris, Apple Mac OS X consultant for emergency support to repair computer issues that are hurting business productivity but are beyond the scope of your in-house IT support organization. Progent's UNIX/Linux, Solaris, Mac, and CCIE-qualified engineers can interface with your computer environment by means of advanced remote troubleshooting utilities in order to provide fast and efficient diagnosis and resolution of serious computer problems.

Troubleshooting Services Progent's Remote Support Specialists Can Provide Your Indiana Business
Progent's service specialists are qualified to provide expert assistance for an extensive set of UNIX, Apple OS X, Cisco, and Windows technologies including:

Remote Support Services for UNIX, Linux, Solaris, and Mac OS X Environments
Progent's UNIX/Linux, Solaris, and Apple Mac phone-based technical service team can assist Indiana companies to maintain an extensive array of IT products and technologies including network infrastructure, messaging support, security expertise for computer systems and business operations, Microsoft Windows coexistence with UNIX/Linux, Sun Solaris, or Mac OS X platforms, VMware products for processor economization and centralized management, and migration from dated applications to modern solutions powered by newer versions of UNIX/Linux, Solaris, Apple Mac OS X, or Windows.

Progent's support experts offer online technical help for computers based on major versions of UNIX such as: Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and Silicon Graphics IRIX or mainstream Linux packages including RedHat Linux, SUSE, Debian-GNU and Slackware Linux.

Cisco Network Architecture and Security Products
Progent leads the network support industry for providing fast and affordable communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are high-level networking engineers who qualify for this prestigious certification by passing strenuous examinations supervised by Cisco. Usually CCIEs work for large enterprises or nationwide Internet service providers, and consequently their skills are not readily available to the general public.

Progent is among the few computer service firms that ensures that CCIEs stay accessible to support small and medium sized organizations. Also, Progent can provide fast access to a Cisco CCIE via phone so your company can receive immediate help for urgent system problems that are impacting your business but are not within the comfort zone of your ordinary network support group. Progent's CCIE support experts can access your network via state-of-the-art on-line troubleshooting technology to provide rapid and affordable diagnosis and resolution of serious system anomalies. To find out more about Progent's services for Cisco infrastructure, see Cisco Technology Engineering Services.

Gold Certified Partner for Phone-based Technical Support for MS Windows
Progent's Microsoft-qualified online service experts can provide network repair and IT support for all Microsoft server products. Progent is a Microsoft Gold Certified Partner and can offer your business the expertise of support professionals who can help your company with a broad variety of platform expertise such as Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 migration, Windows Server 2008 support, Microsoft Exchange Server 2016 planning and deployment, Microsoft Exchange 2013 configuration, Exchange 2010 management, SharePoint 2013 development, Lync 2010 integration and Office Communications Server upgrade, Microsoft Forefront Threat Management Gateway management and ISA Server migration, SQL Server 2016 migration and programming and Microsoft SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring, Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring, Project Server training, SBS Server support, and Windows 2012 R2 Essentials migration and cloud integration.

Certified Security Engineers
Progent provides you the services of expert CISM, CISSP and ISSAP security engineers who can deliver a range of security solutions that can improve the defenses of your UNIX, Linux, Sun Solaris, or Apple Mac OS X network against attacks or assist you to recuperate rapidly from an assault. Security solutions provided Progent include: comprehensive security audits utilizing utilities such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and products from Metasploit and Netcat; fast recovery from virus and worm assaults; integrating firewalls; designing secure architectures for off-site and mobile access; securing your email infrastructure from viruses, spam and directory harvest attacks; and offering round-the-clock automated monitoring. To find out more information about Progent's security expertise for small and midsize companies, visit Progent's Engineering Expertise for System Security.

Business Applications Support: Training, Customization, Integration
Progent's Apple Mac technology experts can support the creative facets of Macintosh environments by offering help services and training in imaging, sound, and video. Progent's consultants can provide expertise in a range of Mac applications including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video production facility.

Progent's Application Experts Group offers in-depth engineering expertise and training in special application areas such as Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, programming, and education for familiar Microsoft applications such as Microsoft CRM, Microsoft Project, Microsoft Office Word, and Office Excel. To find out more information about Progent's expertise, custom development, and training services for UNIX, Linux, Solaris, Apple Mac, or Microsoft applications, go to Progent's Applications Experts Services.

Call Center Support and Outsourcing Alternatives
Progent offers three service offerings for Help Desk Call Center assistance that include UNIX/Linux, Sun Solaris, Apple Mac OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Support Services, and Call Center Operations Consulting and Staffing Services.

Progent is a Microsoft Gold Certified Partner plus an authorized Cisco Partner and Progent's Call Center team of seasoned UNIX/Linux, Solaris, Apple Mac, Cisco and Microsoft experts are ready to give your clients fast contact with a large support resource with extensive experience in telephone-based help and online troubleshooting for small and medium-size business information systems. Progent's focus is on earning the Call Center a positive recognition as a significant contributor to business success, and Progent's charter is to resolve rather than simply document problems. To learn more concerning Progent's Help Desk Call Center support and outsourcing, visit Progent's Help Desk Support.

Progent's Remote Service Technologies
Progent's highly evolved customer support reporting software keeps thorough histories of all service provided to Progent's customers. Every active Progent staff engineer has the benefit of the details of services delivered to each customer by any team member. This history of problems and resolutions is structured as a readily retrievable proprietary database that allows Progent's online technical experts to communicate their knowledge with the whole team to make sure that the quality of Progent's support grows daily. Progent's certifications with major industry leaders such as Cisco and Microsoft permit access to other vast technical support databases as well as to manufacturers' internal engineering personnel that enable Progent's online consulting specialists to arrive at the best solutions quickly.

Get in Touch with a UNIX/Linux or Cisco Technical Support Expert Immediately
To find out how to get in touch with a UNIX, Linux, Solaris, Mac OS X consultant or a Cisco certified CCIE for emergency online consulting expertise in Indiana, call 1-800-993-9400 or go to Expert Online Computer Help.

© 2002- 2017 Progent Corporation. All rights reserved.