If your company computer network is in Indiana you now have quick remote contact with a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE consultant to fix urgent problems that threaten your computer network. Progent offers the services of among the most extensive teams of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consultants accessible online of any nationwide support organization in the country. Rates are affordable, billing is by the minute, sign-up is quick, and service is world class.

If your Indiana organization is based some distance from major urban areas including Fort Wayne, Gary, Evansville, or South Bend, help from UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified engineers is often problematic during a crisis. This can cause lost revenue for your business, angry clients, unproductive workers, and defocused management. By utilizing Progent's online services, you can get in touch with a qualified professional ready to provide assistance when you have to have it to get your information system on line.

Because Progent bills for telephone-based support on a per-minute basis, your company owes only for technical help delivered. Progent asks for no service activation surcharge. Some remote support firms demand substantial minimum fees or charge for each fifteen minutes or longer. Progent's small granularity and straightforward billing mechanism avoid large bills for quick repairs.

If your Indiana company needs technical support for UNIX, Linux, Solaris, Apple Mac or Cisco technology, go to Progent's online help, call 866-776-4368, or see Contact Progent.

What Makes Progent's Remote Support Services Special?
Progent's experienced team of remote support engineers possesses a wide range of in-depth information technology knowledge. This allows Progent's online service experts to resolve the most complex network trouble more quickly than is possible with typical third-party service firms or with the internal support resources commonly found in small or mid-size businesses. Progent has refined the technology and skills to fix problems efficiently in a wide variety of computer environments that feature combinations of UNIX, Linux, Sun Solaris, Mac OS X, Microsoft, and Cisco technologies. (See Progent's customer testimonials.)

Progent's UNIX/Linux, Sun Solaris, Apple Mac OS X, and CISCO CCIE engineers have earned major credentials such as Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote support team members also hold a number of key Cisco credentials which include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), CCSP, CCVP, and Design Professional.

In order to assist companies who run networks powered by a combination of UNIX, Linux, Solaris, Mac OS X and Microsoft technology, Progent's remote service team offers the services of consultants have earned important Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide company-wide security expertise, Progent offers online support from professionals who hold the industry's top security credentials including Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional (ISSAP) consultants. The range of Progent's technical knowledge coupled with Progent's team-oriented approach to repairing network problems streamlines service escalation, if appropriate, to experts with relevant background to resolve unusually intractable jobs. This speeds up resolutions of serious network problems, avoids network downtime, and reduces technical support bills.

For businesses anywhere in Indiana, Progent enables virtually instant online access to UNIX, Linux, Solaris, Mac OS X engineer for urgent help to repair information system issues that are impacting your business and are beyond the scope of your local network support resources. Progent's UNIX, Linux, Solaris, Mac OS X, and Cisco CCIE-certified service team can interface with your computer environment using state-of-the-art remote support utilities in order to provide rapid and affordable evaluation and repair of critical IT issues.

Troubleshooting Services Progent's Phone-based Consulting Specialists Can Provide Your Indiana Business
Progent's network engineers can offer expert help for a comprehensive array of UNIX/Linux, Apple OS X, Cisco, and Microsoft Windows solutions such as:

Online Troubleshooting and Consulting for UNIX, Linux, Solaris, and Mac OS X Environments
Progent's UNIX, Linux, Sun Solaris, and Apple Mac OS X online network support staff can assist Indiana companies to maintain an extensive set of IT products and technologies that include network architecture, messaging support, security expertise for networks and business processes, Windows coexistence with UNIX/Linux, Solaris, or Apple Mac platforms, virtual server technologies for processor economization and centralized administration, and migration from outdated applications to contemporary solutions powered by updated versions of UNIX, Linux, Solaris, Mac OS X, or Microsoft Windows.

Progent's support experts offer online technical help for systems powered by major versions of the UNIX platform such as: Apple Mac OS X, Solaris, IBM AIX Operating System, HP-UX, Berkeley UNIX (BSD), SCO and SGI/Irix or familiar Linux platforms such as RedHat, SUSE Linux, Debian-GNU and Slackware.

Cisco Network Infrastructure and Security Products
Progent is unmatched in the computer support arena for offering immediate and affordable access to Cisco CCIEs. CCIEs are elite network engineers who earn this rare certification only after strenuous testing given by Cisco. The vast majority of CCIEs are hired by large corporations or nationwide ISPs, and consequently their services are not conveniently accessible to smaller companies.

Progent is one of the only computer consulting organizations that makes sure that CCIEs stay available to assist small and medium sized companies. Also, Progent offers fast communication with a Cisco CCIE via telephone so you can benefit from timely support for critical network issues that are disrupting your business but are not within the experience of your ordinary IT support resources. Progent's CCIE support experts can connect to your environment by means of the latest on-line support technology to provide rapid and economical diagnosis and repair of urgent system trouble. To learn more information about Progent's expertise in Cisco network appliances, visit Cisco Network Professional Support.

Gold Certified Partner for Online Consulting for Windows
Progent's Microsoft-qualified online service experts can provide computer system repair and IT assistance for the complete line of Microsoft server products. Progent is a Microsoft Gold Partner and can offer your company the assistance of support engineers who can assist your company with a wide range of platform practice areas including Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 support, MS Exchange Server 2016 migration, Exchange 2013 consulting, Microsoft Exchange Server 2010 maintenance, SharePoint 2013 application development, Microsoft Lync implementation and Microsoft Office Communications Server troubleshooting, Microsoft Forefront TMG 2010 administration and ISA Server 2006 migration, Microsoft SQL Server 2016 integration and programming and SQL Server 2014 consulting, Systems Center Operations Manager (SCOM) resource monitoring, Project Server and Server Online training, Small Business Server consulting, and Windows Essentials cloud integration.

Certified Network Security Consultants
Progent provides you access to accredited CISA, CISM, and ISSAP security consultants who can deliver a variety of system protection solutions to bolster the resistance of your UNIX, Linux, Solaris, or Mac OS X network against attacks or assist your business to revive promptly from a breach. Security services offered by Progent include: in depth security audits using technologies such as GFI LANguard, EEYE Vulnerability Scanner, and software from Solar Winds and Hydra; fast recovery from virus and worm assaults; configuring firewalls; establishing secure techniques for remote and mobile access; securing your messaging infrastructure against spam and DHA attacks; and setting up 24x7 proactive monitoring. To find out additional information about Progent's security expertise for small and midsize companies, go to Progent's Professional Support for System Security.

Applications Support: Webinar Training, Development, Problem Solving
Progent's Apple Mac technology experts can promote the creative facets of Mac computing by providing help services and education in graphics, sound, and motion video. Progent's support professionals offer expertise in a variety of Apple Mac applications such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video post-production facility.

Progent's Application Experts Group can supply professional consulting support and education in special application fields such as Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also offers expertise, custom development, and education for familiar Microsoft applications such as Microsoft CRM, Microsoft Office Project, Word, and Microsoft Excel. For more concerning Progent's expertise, custom development, and education offerings for UNIX/Linux, Solaris, Apple Mac, or Microsoft applications, see Progent's Business Application Experts Services.

Help Desk Call Center Outsourcing Options
Progent offers several service offerings for Help Desk Call Center services including UNIX, Linux, Solaris, Mac OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Helpdesk Services, and Call Center Operations Consulting and Staffing.

Progent's Help Desk Call Center Outsourcing Services are designed primarily for companies who require the immediate accessibility of a professional Help Desk but who have relatively small budgets and IT management bandwidth. Progentís Virtual Help Desk is a transparent supplement to your current Call Center resources. Progent can operate as a main Help Desk for your organization, represent an escalation alternative for the most challenging technical problems, or be ready in overflow instances when your ordinary service providers are swamped. Progent's Help Desk Consulting Services can assist you in establishing an effective new Call Center or improving your current one, selecting or programming Call Center application software to address the special needs of your business, or providing temporary staff to operate online with your internal Help Desk Call Center group to deal with high-demand scenarios such as software migrations.

Progent is a Microsoft Gold Certified Partner plus a certified Cisco Partner and Progent's Help Desk Call Center staff of experienced UNIX/Linux, Solaris, Apple Mac OS X, Cisco and Microsoft professionals are ready to provide your customers instant communication with a reliable technical support resource with extensive experience delivering phone support and remote access troubleshooting for small and medium-size business networks. Progent's concentration is on giving the Help Desk Call Center a positive recognition as a significant contributor to company productivity, and Progent's target is to fix and not merely record problems. To learn additional information concerning Progent's Help Desk support, visit Progent's Help Desk Call Center Support.

Progent's Online Technical Support Technologies
Progent's highly evolved service database software includes comprehensive records of all support provided to Progent's clients. Each active Progent staff consultant has access to the details of support rendered to every customer by any team engineer. This archive of issues and fixes is organized as an easily searchable proprietary database that permits Progent's online support engineers to communicate their experiences company-wide to make sure that the effectiveness of Progent's support improves over time. Progent's certifications with major vendors such as Cisco and Microsoft permit access to other vast technical support knowledge bases and to vendors' internal support personnel that allow Progent's online consulting experts to arrive at the best resolutions quickly.

Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Network Assistance Expert Now
To see how you can get in touch with a UNIX, Linux, Solaris, Mac OS X engineer or a Certified CCIE for emergency phone-based professional expertise in Indiana, call 1-800-993-9400 or go to Urgent Online Computer Help.

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