For office network systems located anywhere in the state of Indiana, Progent's Microsoft and Cisco authorized engineers can provide online assistance and remote troubleshooting to fix your computer system problems quickly and cost effectively. Progent has acquired enterprise-class expertise, sophisticated tools, and support knowledge bases to troubleshoot and repair computer network problems without the expense and delays normally associated with in-person technical service visits.

If your Indiana business is located beyond the larger metro areas such as Fort Wayne, Gary, Evansville, or South Bend, your local computer support options may be limited in technical capability, or not available during urgent situations. This can result in a office network that is unstable or causing wasted time due to technical issues continuing for too long. Progent’s group of network engineers average more than ten years of real-world IT industry experience, in the trenches of IT support, performing a large range of technical tasks for a broad range of customers. This means you get not only the technical competency needed for the job, but an expert with proven methods for applying those skills to provide affordable network solutions.

Temporary CIO Services
Progent can provide businesses with an IT management expert who can function as a temporary or part-time Chief Information Officer. This experienced IT officer can offer strategic direction to help you to deploy sensible IT products to improve business processes so they align more closely with your corporate goals. Your business can develop and install a well thought out information technology plan without incurring the cost of a full-time Chief Information Officer. Vital services Progent's temporary Chief Information Officer can carry out include growth strategies, rationalizing technology budgets, creating models for TCO, analyzing workflows, negotiating with vendors, defining security policies, monitoring service level agreements, streamlining network administration, patch tracking, IT asset documentation control, and business continuity planning.

Citrix Desktop Virtualization Engineering Support
Progent's Citrix-certified desktop virtualization consultants can help your business to plan, deploy, administer, and support a virtualized Windows application delivery and management system by offering Citrix XenDesktop consulting and XenApp support. Progent's Cisco-certified CCIE network engineers can show you how to enhance your network infrastructure for delivering server-side and client-side applications, and Progent's remote datacenter management and support experts can help you to manage and maintain a remote datacenter that offers high availability, enhanced protection, and rapid recovery. Progent's Citrix technology experts can also help you manage and support other virtualization solutions from Citrix by offering XenServer consulting services and Citrix Essentials for Hyper-V integration.

Convenient Payment Options
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's convenient payment options for urgent network support include VISA, MasterCard, American Express, and Discover. Monthly billing and Net 15 payment terms are available for established corporate accounts.

ProSight Active Security Monitoring (ASM) Next-Generation Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring endpoint protection (EPP) service utilizes cutting edge behavior-based machine learning technology to defend endpoint devices as well as servers and VMs against modern malware attacks such as ransomware and file-less exploits, which easily escape traditional signature-matching anti-virus products. ProSight Active Security Monitoring safeguards local and cloud resources and provides a single platform to address the complete threat lifecycle including protection, detection, containment, remediation, and post-attack forensics. Key capabilities include one-click rollback using Windows VSS and automatic network-wide immunization against new attacks. Learn about Progent's complete ProSight line of low-cost outsourced network management services for small and medium-size organizations.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service centered on a brief discussion with a Progent information assurance expert. The interview is intended to help evaluate your company's ability to stop or recover rapidly from a ransomware attack. Progent will work with you personally to collect information concerning your current security profile and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report describing how you can follow best practices to deploy an efficient AV and backup environment that aligns with your company's needs. For more information, see Progent's ProSight Ransomware Preparedness Report Service.

Windows Server 2012 R2 Consulting Support
Progent's certified Windows Server 2012 consultants can assist you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your organization, develop test systems and migration strategies, optimize your network infrastructure for local, multi-location, private or public cloud-based, and hybrid datacenters, train your IT support, team, create an enterprise-wide security plan, streamline IT administration, assist with application development, and build and test a DR/BC plan. If you are thinking about moving from Microsoft Windows Server 2012 R2 to Microsoft Windows Server 2016, Progent's Windows Server 2016 hybrid cloud solutions consultants can help you to assess the benefits of Windows Server 2016 for your business and plan and carry out an efficient upgrade to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model.

PC and Mobile Device Centralized Administration Consulting
Progent's Microsoft-certified consulting team can provide Configuration Manager 2016 cloud integration, System Center Configuration Manager (SCCM 2012) planning and deployment and Intune consulting to consolidate and streamline the management of your PCs and Cloud-connected mobile devices. Progent can help you to upgrade efficiently to SCCM 2016 from an older device and application management solution or help you to enhance your existing SCCM 2016 ecosystem to accommodate your changing business needs.

Web Site Development Consulting
If you want to spruce up your company web, create internal web sites for applications such as HR or employee training, establish a powerful Web presence for a new venture, or create world-class, data-driven web applications, Progent can provide talented and seasoned web designers and developers. Progent's consultants can also assist you to host your web solutions by building and managing a protected, robust server and communications infrastructure that includes offsite and mobile access. Services available through Progent's Experts Team include web design, web project management, .ASP and .NET programming, graphics design, and 1-on-1 classes for popular web site authoring platforms. For data-intensive web sites, Progent can provide the help of certified SQL Server developers, Oracle programmers and DBAs, and MySQL consultants.

Microsoft Office Access Application Programming
Progent's Microsoft Access consultants can provide economical online support for all releases of Microsoft Office Access including desktop and browser-based versions and offers advanced help for Access application development, database migration, performance tuning, report design, and troubleshooting. Progent also can provide custom online training for Access development and database administration.

Get in Touch with a Progent Network Consultant
To find out how you can contact a Progent network consultant for remote or onsite expertise in , phone 1-800-993-9400 or visit Online Computer Support.

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