For office networks located in the state of Indiana, Progent's Microsoft certified technical team members can deliver phone assistance and remote troubleshooting to repair your network systems problems quickly and cost effectively. Progent has acquired enterprise-grade expertise, sophisticated tools, and support databases to diagnose and repair network problems without the high cost and time delays associated with on-site service dispatches.

If your Indiana company is situated beyond the larger urban areas such as Fort Wayne, Gary, Evansville, or South Bend, your nearby network systems support options may be limited in skills, or unavailable during urgent situations. This results in a computer network that is unpredictable or causing productivity loss due to technical problems persisting for too long. Progentís group of expert network professionals average more than 10 years of real-world computer industry experience, in the trenches of network support, performing a wide variety of technical projects for a diverse range of clients. This means you get not just the technical skills needed for the job, but a professional with proven methods for applying that expertise to provide efficient network solutions.

Online Training for Popular Desktop Applications
Progent provides online instruction for an array of client programs and environments such as Office and Office 365 Excel, Word, Access, Outlook, Adobe Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10 and 8. Online instruction provides the advantages of traditional classroom seminars, such as instant interaction between students and trainers, but eliminates the costs of travel and the hassle of trying to accommodate the schedules of many students.

Hybrid Cloud Solutions Design and Deployment
Progent's hybrid cloud solutions consultantscan provide expert online consulting support to assist businesses of any size to integrate their information networks with leading public cloud platforms such as Azure and Amazon Web Services (AWS). Progent can assist you to plan and manage cost-effective hybrid ecosystems that support Windows and Linux systems and applications in hybrid architectures that utilize local IT assets as well as public clouds. To help you to integrate public clouds with networks, Progent offers a range of cloud integration services that include Office 365 integration with on-premises Exchange deployments and Microsoft Azure enterprise hybrid cloud planning and deployment services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging.

Progent's Consulting and Development Support for Microsoft SQL Server 2016
Microsoft SQL Server 2016 introduces significant improvements in speed, capacity, security and compliance, availability, BOYD support, and integrated business intelligence. Innovations include PolyBase for processing relational and non-relational databases in one appliance for big data applications, Jason support, Dynamic Data Masking, Mobile Report Publisher, and centralized management of on-premises and cloud operations and services. Progent's Microsoft Gold-certified SQL Server 2016 consultants offer remote and onsite expertise to assist businesses of all sizes to design, implement, manage or troubleshoot any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other core Microsoft technologies such as Windows Server, Exchange Server 2016, SharePoint Server, Microsoft Dynamics GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).

Wireless Site Survey
Progentís Wireless Site Survey makes it easy to plan and implement a Wi-Fi wireless LAN adapted to your facilities, offering your business a wireless solution that has the coverage, speed, load-handling capability, Quality of Service, security, and hand-off capability your business needs. Progent's Wireless Site Survey services are available either as an affordable online service or as a more comprehensive onsite service. Progentís on-premises wireless survey features onsite walkthroughs, RF and data protection audits of your existing wireless network, evaluation of your buildingís floor plans, testing for RF interference, signal propagation modeling, selection of the best placement for client-specified Wireless Access Points such as Cisco Aironet access points, Meraki access points and Apple AirPort devices, and a comprehensive document defining the new WLAN.

Remote Consulting for Windows Server 2008
Microsoft Windows Server 2008 R2 represents a major step forward in making IT systems more protected and fault tolerant, simpler to virtualize and administer, faster, and able to offer an improved platform for web hosting and development. Progent's Microsoft-certified Windows 2008 professionals can provide advanced, cost-effective online consulting to assist your company benefit fully from the improvements incorporated into Windows Server 2008 R2 by providing certified consulting, support, education, management, monitoring, and security expertise.

Google Android Smartphone Integration
Progent's Android smartphone integration consulting have years of experience delivering remote and on-premises support for organizations of any size who need to incorporate Android phones into their IT networks so that users can communicate and collaborate from virtually anywhere. Progent offers the range of know-how to resolve network problems that involve multiple vendors and that represent a combination of older and up-to-date technology. Progent provides cost-effective online technical support to assist you with any stage of planning, implementing, managing and maintaining your Bring-Your-Own-Device (BYOD) environment. Progent can deliver occasional technical support to help you to handle particularly challenging technical problems, or Progent can provide comprehensive project management support to ensure that you finish major IT projects on time and within budget. Progent can assist with on-premises, cloud-centric, or hybrid networks and can provide support for all major operating systems, apps, management tools and hardware infrastructure. Progent also can provide specialized group or one-on-one training to help you manage and operate Android phones securely and productively.

Planning and Migration Help for SharePoint Server 2013
Progent has been delivering SharePoint support since the first product was published more than a decade ago, and Progent has the scope of technical know-how to assist businesses of any size to design and carry out a SharePoint Server 2013 deployment and develop SharePoint Server 2013 applications that add substantial business benefit to your IT investment. Progent's Microsoft Gold-certified consultants can help your company to assess the risks and benefits of migrating to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from another collaboration environment; decide whether an on-premises, Cloud-based or hybrid deployment is most sensible for your organization; and pick the right edition of SharePoint 2013 for your applications. Progent offers comprehensive project management support or can assist in individual tasks related to your SharePoint 2013 deployment.

Convenient Payment Methods
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's convenient payment options for urgent technical assistance include VISA, MasterCard, American Express, and Discover. Monthly billing and Net payment terms are available for recurring corporate accounts.

Expert Wireless Consulting and Support Services
Progent's wireless solutions consultants offer broad backgrounds in the integration and support of wireless networking technology and can assist you to plan, install, administer and troubleshoot wireless solutions that are compliant, robust, expandable, easy to administer and use, able to handle your vital applications, and seamlessly incorporated into hybrid cloud networks. Remote and on-premises expertise offered by Progent cover a selection of wireless solutions such as smartphone integration, Wi-Fi network infrastructure planning and installation, wireless site surveys, Cisco wireless IP phone configuration and troubleshooting, and building-to-building wireless integration.

Spam and Virus Filtering and Email Encryption
Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of leading information security companies to deliver web-based management and world-class security for all your email traffic. The powerful architecture of Email Guard integrates cloud-based filtering with an on-premises security gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of threats from reaching your security perimeter. This decreases your exposure to external threats and conserves system bandwidth and storage. Email Guard's onsite gateway device adds a further level of inspection for inbound email. For outgoing email, the local security gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The local security gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that stays within your security perimeter.

After-hours Online Support
Progent's affordable after-hours online technical support program offers companies round-the-clock availability of remote technical support from Progent's Technical Response Center. Services available beyond normal business hours include resolving issues with Windows server products, Windows desktop troubleshooting, assistance with MS Office programs, network and system backup and recovery, and basic routing and switching help for Cisco technology.

Windows Server 2008 Hyper-V Virtual Server Consulting
Progent's Microsoft-certified Hyper-V professionals can help you analyze the potential benefits of Hyper-V-powered virtualization for your company, conduct test implementations to validate Hyper-V's operation with your line-of-business applications, assess your network and server architecture for smooth performance with virtualization solutions, help you in migrating to Windows Server 2008 or transitioning to Windows Server 2012 R2 and configuring Windows Hyper-V, train your network management staff to track and manage Hyper-V, offer world-class consulting help for enhancing the security of your virtual servers, design and validate disaster recovery procedures that optimize system uptime, and provide ongoing consulting and maintenance including affordable remote troubleshooting and turn-key Help Desk outsourcing.

Cisco ASA Firewall and PIX Firewall and Firepower Services Expertise
The current Cisco ASA 5500-X Family of firewalls with Firepower Services deliver substantially more performance than Cisco's previous firewalls and have superseded the ASA 5500 and PIX 500 firewalls for new installations. Progent's Cisco-qualified CCIE network consultants can assist you to manage your legacy PIX or ASA 5500 firewalls and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent's consultants offer online and onsite help with ASA 5500-X firewalls with Firepower Services and can help you to plan, configure, optimize, administer and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.

Video Conferencing and Telepresence Consulting Services
Progent can provide the support of a certified video conferencing and telepresence consultant with an extensive background deploying technology from the major video conferencing/telepresence providers including Cisco, Polycom, and LifeSize and can assist your company to plan, install, expand, or troubleshoot a telepresence solution that preserves your investment and maximizes the business value of your information system. Progent can also provide the expertise of network infrastructure engineers able to assist companies of any size to build and troubleshoot a communications network that delivers the performance, dependability, security, and expandability required to support your video conferencing/telepresence environment.

Contact a Progent Computer Consultant
To see how you can get in touch with a Progent network support expert for online or on-premises help in , phone 1-800-993-9400 or visit Online Network Help.














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