For small business network systems located anywhere in the state of Indiana, Progent's Microsoft authorized engineers can provide online assistance and remote troubleshooting to resolve your computer system issues quickly and affordably. Progent has acquired top-notch skills, advanced software utilities, and support knowledge bases to diagnose and repair IT problems while avoiding the high cost and time delays normally associated with in-person technical service visits.

If your Indiana small business is situated beyond the larger metro areas such as Fort Wayne, Gary, Evansville, or South Bend, your local network support options may be limited in expertise, or unavailable during urgent situations. This can result in a computer network that is unpredictable or causing efficiency loss due to technical problems continuing for too long. Progentís team of expert network professionals average more than ten years of real-world industry experience, in the trenches of network systems support, performing a broad range of technical tasks for a diverse range of customers. This means you get not just the technical know how needed for the task, but a consultant with demonstrated methods for applying that expertise to provide efficient network solutions.

Migration Consulting Support for SharePoint Server 2013
Progent has been providing SharePoint support since the first SharePoint product was published over a decade ago, and Progent has the scope of IT know-how to help businesses of any size to plan and implement a SharePoint Server 2013 installation and develop SharePoint 2013 applications that bring substantial business benefit to your IT investment. Progent's Microsoft-certified consultants can assist you to assess the business advantages of migrating to SharePoint 2013 or SharePoint Online from older releases of SharePoint or from another collaboration solution; decide if an on-premises, Cloud-based or hybrid configuration is most sensible for your busi9ness; and pick the right version of SharePoint 2013 for your purposes. Progent can provide comprehensive project management support or can help in individual tasks related to your SharePoint 2013 migration.

Apple iPhone Integration and Management
Progent's iPhone and iPad integration consultants can provide cost-effective remote consulting to assist your business to design, deploy, and fix any facet of your iPhone and Windows integration solution and is available for quick tasks to help you get past occasional technical roadblocks or major engagements to help you complete business-critical initiatives on schedule and within budget. Progent has expertise in local, cloud-centric, or hybrid environments and can help you create or maintain a highly available, protected and scalable network infrastructure that aligns with your mode of computing. Progent can also provide remote and onsite training to show you how to manage and use your iPhones and iPads in a secure, collaborative ecosystem that maximizes the strategic value of your information system.

Wi-Fi Site Survey
Progentís Wireless Site Survey helps you to design and implement a Wi-Fi wireless network adapted to your facilities, offering your business a wireless solution that delivers the reception, performance, load-handling capability, QoS, security, and hand-off capability your company requires. Progent's Wireless Site Survey services are offered either as an economical online service or as a more detailed onsite service. Progentís onsite survey includes onsite walkthroughs, RF and security assessment of your current WLAN, evaluation of your site's floor plans, measuring for radio frequency contention, signal propagation modeling, selection of the best locations for client-requested WAPs including Aironet APs, Meraki cloud-managed APs and Apple AirPort equipment, and a comprehensive document describing a new WLAN.

Citrix Virtual Windows Desktop Consulting
Progent's Citrix-certified virtual desktop experts can assist your business to plan, implement, administer, and troubleshoot a virtual Windows application delivery and management system by offering Citrix XenDesktop consulting and XenApp support. Progent's Cisco-certified CCIE network consultants can help you optimize your network infrastructure for distributing server and client-side applications, and Progent's remote datacenter support consultants can help you to manage and support a remote datacenter that offers high availability, advanced security, and fast disaster recovery. Progent can also help you manage and support additional virtualization solutions from Citrix by offering Citrix XenServer expertise and Citrix Essentials for Hyper-V support.

Advanced Project Management Experts
For enterprise project management assistance, Progent offers the services of senior IT experts with decades of background as IT project managers for application development, business technology implementation, and process re-engineering working with organizations ranging from Big 4 companies to dot-com startups to government agencies. These proven project managers offer world-class management skills to assist enterprise customers to adhere to best practices to ensure that strategic projects are completed on time and within budget.

Response Time of Progent's TRC for Online Computer Support
Progent's Technical Response Center (TRC) is dedicated to providing the highest quality of remote IT support services offered anywhere for urgent and standard issues. For emergency problems that impact many workers, key individuals, or a mission-critical application, the TRC can engage in one hour or less. For non-critical issues, the TRC will in less than two hours. In all cases, your ticket will be created quickly and accurately, You will receive an acknowledgement from the ticketing system, and the TRC will get in touch with you on every resolved issue to confirm you are comfortable with the results and willing to close out the trouble ticket. Find out more concerning Progent's TRC Customer Commitment.

Security Inventory Evaluation for Small and Mid-size Business Networks
Progent offers two low-cost service bundles intended to enable small companies to get an impartial security evaluation from a certified security consultant. With Progent's External Network Security Inventory Checkup, a security engineer runs an extensive examination of your IT infrastructure from outside your company firewall to determine possible risks in the security profile you expose to the outside world. With Progent's Internal Network Security Inventory Scan, a security engineer runs a system scan from a secure machine inside your firewall to determine vulnerabilities to inside assaults. The two security inventory packages are configured and run from a secured remote location.

Failover Clustering Consulting for Windows Server 2016 and Windows Server 2012 R2
The failover cluster feature set built into the most recent releases of Microsoft Windows Server is dramatically re-engineered to streamline the deployment, configuration, and administration of server clusters and to provide greater levels of system dependability, protection, performance, and versatility. New or enhanced capabilities include automated cluster verification, revamped setup and deployment, unified cluster management, new cluster architecture for maximum availability, better protection and quorum structure, fewer failure points, greater disk and memory capacity, improvements for multi-site clusters, and live migration support for Windows Hyper-V virtual machines. Progent's Microsoft-certified cluster technology consultants can help your company evaluate the advantages of Windows clustering, design and implement a deployment, train your IT staff to manage your failover clusters, provide ongoing consulting and technical help services, and create and test a business continuity plan. Progent's Windows Server 2016 disaster recovery/business continuity consultants can show you how you to design and build an affordable disaster recovery solution for hybrid cloud deployments utilizing failover cluster tools field-tested in Microsoft's Azure cloud.

Remote Server Monitoring with Microsoft System Center 2016 Operations Manager Operations Manager
Progent offers a variety of Network Support Packages built around the advanced problem solving capabilities of System Center Operations Manager, a next-generation server management software platform that tracks the reliability, performance and security of your information system and identifies problems before they can disrupt your network. To provide more insight about the performance and robustness of your system environment, Progent can help you install and operate popular network monitoring software powered by Linux.

Design and Configuration Support for Aironet 802.11ac Wi-Fi Access Points
Progent's Cisco-certified Wi-Fi experts offer Cisco Aironet Wi-Fi access point configuration support and Cisco Wi-Fi controller expertise to help you benefit from the IEEE 802.11ac Wi-Fi standard to triple the speed for your wireless LAN while increasing the coverage area.

Office Access Database Application Programming
Progent's Microsoft Access developers and consultants can provide economical online support for all releases of Microsoft Office Access including desktop and browser-based versions and offers expert support for Access application development, database conversion, performance optimization, report design, and maintenance. Progent also can provide custom online training for Access programming and database management.

Consulting and Support Services for System Center 2016 Operations Manager (SCOM 2016)
Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to promote top performance and maximum availability for critical workloads by offering unified, cross-platform monitoring of IT resources installed throughout on-premises datacenters and private and public clouds. Progent's SCOM consulting team offers advanced online and onsite support to help organizations of all sizes to design, implement, tune, enhance and repair SCOM 2016 deployments. Progent's SCOM 2016 consulting experts can assist you to move to Operations Manager 2016 from older releases or from different IT infrastructure monitoring products, or integrate multiple monitoring tools into a unified infrastructure management ecosystem. Progent can also help you extend your SCOM 2016 environment to incorporate infrastructure hosted on public clouds by delivering Azure consulting and Amazon AWS hybrid cloud solutions.

Contact a Progent Computer Consultant
To find out how you can contact a Progent computer consultant for remote or onsite expertise in , call 1-800-993-9400 or go to Online Computer Help.

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