Internet colocation sites provide businesses of all sizes an economical alternative to create a protected, fault-tolerant environment for business-critical equipment. Colocation centers house application servers, switches, mass storage and other equipment. Progent’s colocation center support services provide professional hands-on and online support for companies who utilize colocation sites in Indianapolis, Indiana.
Data Center Support Services from Progent
Progent’s colocation center consulting services are designed for companies that have computer systems located at colocation facilities and who need dependable on-site and remote technical help from Microsoft and Cisco CCIE certified network professionals.
Progent provides a full selection of Internet data center IT support, including network architecture assessment, Microsoft Windows and Linux server setup, problem analysis for server and communications systems, designing and implementing fault-tolerant environments, configuring layered security mechanisms, firewall implementation and troubleshooting, designing load balancing solutions, developing robust cluster systems, and providing virtual server support.
Continuous Monitoring
Businesses who utilize Internet data centers can benefit from Progent’s Microsoft Operations Manager subscription service to get 24x7 server and application monitoring that extends far beyond ordinary accessibility checking. The Technical Response Center can respond proactively to incipient problems detected by Microsoft Operations Manager before they progress to critical network problems. Progent provides professional remote troubleshooting for fast and affordable repairs, or when necessary Progent can send certified engineers to the colo site for on-premise service.
Progent’s seasoned consulting resources are an economical alternative to the managed services bundles provided by many colocation facilities because with Progent you are billed only for the services you require when you need it. No ongoing retainers or long-term services contracts are necessary.
Experts in Data Center Support
Because Progent’s engineers have in-depth backgrounds working with colocation facilities in Indianapolis, Indiana, Progent can communicate efficiently with their engineering, network administration, and facilities management teams in order to speed up service requests and prioritize issues for fast solutions.
If your business is considering migrating to colocation for the first time, Progent can design a comprehensive strategy that will align with your business goals, operational requirements, and financial limitations, while adhering to proven methodologies for colo environments. Key areas including fault tolerance, online management, protection, backup and recovery, and hardware support can all be handled by Progent's network professionals with years of field-proven experience that enabless them to know which approaches succeed and which don’t. Progent can manage your complete migration into the colo site, including comprehensive project management support to enable a smooth move with minimal interruption of operations.
You can use Progent’s colocation center experts as added support for your internal network services group or as a second-level escalation option for tough problems with network switches and routers or server setup. Progent’s philosophy of promoting knowledge transfer from our skilled experts to our client's IT support personnel helps our customers get the top value for for their IT support services investment.
Progent can assist you to select a colocation facility that meets your specific technical needs, access alternatives, service response capability, corporate security mandates, fault tolerance goals, financial limitations, and geographic proximity targets.
The features and pricing of data center services can differ widely. To help you to make optimal decisions for your circumstances, Progent’s consultants can clarify the implications and trade-offs involved with the colo alternatives in Indianapolis, Indiana.
Below is a list of popular colocation sites in Indianapolis where Progent can provide onsite and remote technical support:
GAP Indy Data Center
800 Henry Street, Indianapolis
Indiana Telecom Center
701 West Henry Street, Indianapolis
Lifeline Data Centers
733 W Henry St, Indianapolis
tw telecom Indianapolis
4625 W 86th St, Indianapolis
Ask Progent about Data Center Support Services
For help with equipment located at an Internet data center or for help creating a colo strategy, call Progent at 800-993-9400 or send email to network-support-help@progent.com.
