For office network systems located anywhere in the state of Iowa, Progent's Microsoft and Cisco certified engineers can deliver remote phone support and troubleshooting to repair your network issues quickly and affordably. Progent has developed enterprise-grade expertise, sophisticated tools, and support knowledge bases to troubleshoot and repair computer network problems without the high cost and delays associated with onsite service dispatches.

If your Iowa business is situated outside of the larger metropolitan areas such as Des Moines, Cedar Rapids, Davenport, or Sioux City, your nearby computer support choices may be limited in skills, or unavailable during urgent situations. This results in a network that is unstable or causing efficiency loss due to technical problems persisting for too long. Progentís staff of seasoned network professionals average more than 12 years of real-world industry experience, in the trenches of computer network support, performing a wide range of technical projects for a diverse range of clients. This means you obtain not just the technical know how needed for the task, but an expert with field proven methods for applying that expertise to assist with cost effective network solutions.

Planning and Configuration Consulting for Cisco's Meraki Cloud-managed Wi-Fi APs
Progent's Cisco Meraki wireless AP consultants offer remote and on-premises support services to assist organizations of any size to plan, install, manage, upgrade or troubleshoot Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can assist your business to configure and support Meraki-based Wi-Fi infrastructure for environments that range from a teleworker's home or a branch office to a large campus or a nationwide enterprise. Progent can also help you to configure other Cisco products such as switches, routers and firewalls to build a seamless network infrastructure that delivers identical access, responsiveness, security, manageability and uptime for wired and Wi-Fi clients regardless of their mobility or computing device. (See Cisco Meraki switches configuration and management.)

Convenient Payment via Credit Card
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's easy payment alternatives for emergency technical assistance include VISA, MasterCard, American Express, and Discover. Monthly billing and Net 15 terms are available for regular accounts.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) consultants and data leakage protection specialists can assist organizations to configure Progent's ProSight Email Guard Security Gateway to enforce standard and custom content security policies for monitoring the content of email messages and attachments and preventing users from sending confidential or unauthorized information or spam-like messages. ProSight Email Guard's outbound email content filtering technology can also help organizations avoid being blacklisted and stay in compliance with industry security standards and government mandates such as HIPPA, Sarbanes-Oxley, PCI DSS and PHI. Find out about the entire ProSight family of low-cost managed services for small businesses.

Common Examples of Online Consulting Services Available from Progent for Cisco Routers
Some of the typical remote Cisco router consulting services available from Progent's certified Cisco experts are setting up domain name, DHCP, routing tables, logging, security logon banner and user accounts; configuring HSRP, aggregate routing, static or BGP to EIGRP redistribution, and static route injection into OSPF; reviewing NAT configurations, routing configuration, and BGP peering; updating router's IOS image; configuring and testing router failover; troubleshooting VPN tunnel problems; producing a network diagram and documenting router setup; plus security and disaster recovery strategy.

Google Android Phone and Tablet Integration
Progent's Android smartphone integration expertise have extensive experience providing remote and onsite assistance for businesses of all sizes who want to integrate Android phones into their information networks so that users can work together from anywhere. Progent offers the breadth of know-how to resolve network issues that involve multiple vendors and that represent a mix of older and current technology. Progent offers affordable remote expertise to help you with any facet of designing, implementing, managing and troubleshooting your BYOD solution. Progent can provide as-needed support to assist you to resolve especially challenging IT problems, or Progent can provide comprehensive project management services to ensure that you finish major network projects on schedule and on budget. Progent can assist with local, cloud-centric, or hybrid networks and offers support for all major operating systems, applications, management tools and network infrastructure. Progent also offers customized group or one-on-one training sessions to help you manage and use Android phones efficiently.

ProSight WAN Watch Network Infrastructure Management
Progentís ProSight WAN Watch network infrastructure management service makes it simple and inexpensive for small and mid-sized businesses to map out, track, optimize and troubleshoot their networking hardware such as switches, firewalls, and load balancers plus servers, printers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology maps are always updated, captures and displays the configuration of virtually all devices on your network, monitors performance, and generates notices when potential issues are discovered. By automating complex network management activities, WAN Watch can knock hours off ordinary tasks like making network diagrams, expanding your network, finding appliances that require critical software patches, or identifying the cause of performance problems. Find out about Progent's entire ProSight portfolio of low-cost managed services for small businesses.

Microsoft Dynamics GP Customization and Training
Progent can provide a Microsoft Dynamics GP technical professional to help you to maintain and enhance your Microsoft Dynamics GP-based business information system. Progent can also help you to design and deploy a smooth Microsoft Dynamics GP upgrade from an older system so that you retain your data, improve your security, improve your reporting and management analytics, take full advantage of Microsoft Office support, and minimize business disruption by designing and adhering to an intelligent migration strategy.

Cisco Unified Messaging and Collaboration Consulting
Progent offers online or onsite help from a certified CCIE engineer to assist your business to design, implement, administer and troubleshoot converged communications environments built on Cisco Unified Communication products in a local, distributed, or hybrid cloud deployment. Progent's Cisco Unified Communications engineers have in-depth experience assisting companies of all sizes to create advanced collaboration ecosystems by delivering expert services such as Cisco Unified Communications Manager and Cisco CallManager planning and deployment, IP voice and video phones and soft phones configuration, and wireless VoIP phone solutions. Progent's consultants can help you with Cisco's entire portfolio of UC applications like Cisco Jabber, WebEx, Unity Connection, Unified Contact Center, and Unified Attendant Console.

Cost-effective Support Solutions
Many small companies rely on flawed metrics when searching for a computer network consultant. Cost per hour is seldom a good measure for value. A consultant with inadequate experience can take many times longer to complete the same job than a seasoned Information Technology professional. As an example, billing 30% less per hour, but taking three times longer for the same task is hardly a deal. Even worse, a badly architected or configured IT environment that is undependable and hard to administer or upgrade can cost a business many times more than its initial price because of lost productivity. Progent's client testimonials from satisfied companies throughout the U.S. confirm the effectiveness of Progent's service model and the technical capability of Progent's team of engineers.

Expert Wireless Engineering and Support Services
Progent's wireless solutions consultants have wide-ranging expertise in the implementation and maintenance of wireless networking technology and can assist you to design, configure, administer and repair wireless solutions that are compliant, robust, scalable, simple to administer and operate, able to support your critical applications, and transparently integrated into hybrid cloud environments. Online and onsite Consulting services available from Progent span a selection of wireless solutions such as smartphone and tablet integration and management, Wi-Fi network planning and installation, Wi-Fi site surveys, Cisco wireless VoIP phone configuration, and building-to-building wireless connections.

Windows Server 2012 Integration Services
Progent's Microsoft-certified Windows Server 2012 R2 consulting experts can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your organization, develop pilot environments and migration plans, optimize your network for on-premises, multi-site, private or public cloud-based, and partial-cloud environments, educate your IT support, team, develop an enterprise-wide security plan, automate IT management, assist with creating applications, and build and test a DR/BC plan. If your organization is considering upgrading from Windows Server 2012 R2 to Windows Server 2016, Progent's Windows Server 2016 hybrid integration experts can assist you to evaluate the benefits of Windows Server 2016 for your business and plan and carry out a smooth move to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture.

64-bit Computing Migration Support Services
Progentís 64-bit migration support experts can assist your organization to enhance your servers and workstations affordably from 32 bits to 64 bits. Progent can assist you to calculate the risks and benefits of migrating to 64-bit processing, plan a cost-effective upgrade strategy that minimizes business disruptions, and deliver timely online support to assist your organization to configure 64-bit operating systems and application software on your existing hardware. Progent's Microsoft Gold certified computing consultants can help you to install the 64-bit versions of Microsoft platforms like Windows Server 2008, SQL Server, Microsoft Windows 7, and Excel 2010.

Talk to a Progent Network Support Expert
To see how you can access a Progent network support expert for remote or onsite expertise in , call 1-800-993-9400 or visit Remote Network Help.

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