For business network systems located anywhere in the state of Iowa, Progent's Microsoft certified engineers can provide online support and remote troubleshooting to fix your computer system issues fast and cost effectively. Progent has developed enterprise-grade skills, software utilities, and support databases to troubleshoot and resolve IT problems while avoiding the cost and delays associated with in-person technical service dispatches.

If your Iowa company is located beyond the larger urban areas such as Des Moines, Cedar Rapids, Davenport, or Sioux City, your local network systems support choices may be limited in skills, or not available during an emergency. This can result in a network environment that is unstable or causing wasted time due to technical problems continuing for too long. Progentís group of seasoned network professionals average more than twelve years of real-world computer industry experience, in the trenches of computer network support, performing a broad variety of technical projects for a broad range of clients. This means you get not only the technical skills needed for the job, but a professional with field proven methods for applying that expertise to deliver cost effective network solutions.

ZENO Monitoring and Reporting for IP-based Devices
ZENO is Progentís network monitoring and management subscription service that uses state-of-the-art remote monitoring and management techniques to help keep your network operating efficiently by tracking the health of all critical IP-based assets that constitute your entire IT environment. When ZENO detects a problem, an alarm is sent automatically to your designated IT personnel and your assigned Progent engineering consultant so that any looming issues can be addressed before they can disrupt or take down IT system.

Configuration Manager 2016 Cloud Integration
Configuration Manager 2016 automates software provisioning across multiple sites, centralizes compliance settings control, keeps track of network resources, guards against corporate data leakage, provides network health monitoring, enables secure end-user self service, and offers a common point of control for managing mixed-OS ecosystems running on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft Gold-certified Configuration Manager 2016 consultants and Microsoft Azure cloud experts can help your organization with any aspect of designing, installing, operating and repairing a SCCM 2016 deployment for on-premises, cloud-based, or hybrid networks.

Convenient Payment Options
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's easy payment alternatives for urgent network assistance include VISA, MasterCard, American Express, and Discover. Monthly invoicing and Net payment terms are available for regular corporate accounts.

NetApp MetroCluster Disaster Discovery Solutions
NetApp MetroCluster is a disaster recovery platform that uses failover storage clustering along with replication to deliver fast, zero RPO disaster recovery between sites that are up to 185 miles apart. Progent offers the skills of a NetApp MetroCluster expert who can help you to plan, deploy, administer, update, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster deployment that aligns with your technical needs and budget. Progent can ensure you follow leading practices for configuring your MetroCluster solution by providing help with tasks such as assigning disk pools, determining aggregate and plexes layout, setting up volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, designing a tiebreaker, designing a TCP/IP configuration replication network between your storage clusters, and testing your MetroCluster DR system to verify compliance with information assurance standards and government mandates.

Easy Engagement and Pricing Structure
Progent has made it easy to become a customer. Progent requests no complicated contracts, no minimum commitment, no retainer fees, and no minimum support time for services delivered during regular working hours. All support time is documented in detail and invoiced to the precise number of minutes used. Per-minute invoicing avoids situations where customers are charged major dollars for quick fixes. Your company is billed only for the support you are provided.

Online Consulting for Windows Server 2008 R2
Microsoft Windows Server 2008 R2 represents an important step forward in making information systems more protected and fault tolerant, easier to virtualize and administer, faster, and able to offer a better environment for web hosting and development. Progent's Microsoft-certified Windows Server 2008 professionals can provide advanced, cost-effective online consulting to assist your business benefit fully from the improvements incorporated into Windows Server 2008 R2 by delivering certified consulting, tech support, education, administration, network monitoring, and security engineering expertise.

ProSight DPS Managed Cloud Backup
ProSight Data Protection Services from Progent provide small and mid-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery. For a fixed monthly price, ProSight DPS automates your backup processes and allows fast restoration of critical data, apps and VMs that have become lost or damaged as a result of component breakdowns, software glitches, disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises device, or to both. Progent's cloud backup specialists can provide advanced support to configure ProSight DPS to be compliant with regulatory requirements like IPPA, FIRPA, and PCI and, when needed, can assist you to recover your business-critical data. Find out more about ProSight Data Protection Services Managed Cloud Backup.

Android Smartphone Integration
Progent's Android phone integration consultants have extensive background delivering online and on-premises assistance for organizations of any size who need to integrate Android phones into their IT networks so that mobile clients can work together from anywhere. Progent offers the range of know-how to resolve technical problems that span multiple manufacturers and that entail a combination of older and current technology. Progent offers cost-effective remote expertise to help you with any aspect of designing, configuring, managing and maintaining your BYOD environment. Progent can provide occasional support to help you to resolve particularly challenging technical issues, or Progent can provide comprehensive project management services to help you complete strategic network initiatives on time and within budget. Progent can assist with local, cloud-centric, or hybrid networks and offers expertise with operating systems, applications, management tools and network infrastructure. Progent also offers customized group or one-on-one training sessions to help you manage and use Android phones to maximize their business value.

Microsoft Office 365 Integration with On-premises Exchange
Microsoft allows you to create transparent hybrid environments that integrate Office 365 and local Exchange deployments. This permits you to have certain mailboxes located on your physical datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can assist your organization with any phase of planning, integrating and troubleshooting your hybrid Office 365 solution. Progent's Exchange consultants can deliver as-needed support to help you through stubborn technical problems and also can provide comprehensive project management outsourcing to ensure your hybrid Office 365 initiative is successfully completed on time and within budget. To learn more about Progent's online consulting expertise for hybrid Office 365 and on-premises Exchange environments, see Office 365 integration with on-premises Exchange.

Expert Wireless Consulting and Support
Progent's wireless solutions consultants have broad expertise in the integration and maintenance of wireless networking technology and can assist you to design, configure, manage and troubleshoot wireless solutions that are secure, robust, expandable, simple to manage and use, able to handle your vital applications, and seamlessly integrated into hybrid cloud networks. Remote and onsite support available from Progent span a selection of wireless technologies such as smartphone and tablet integration and management, Wi-Fi network planning and deployment, Wi-Fi site surveys, wireless IP phone configuration and troubleshooting, and building-to-building wireless connections.

Cisco ASA Firewall and PIX Firewall and Firepower Services Support
The new ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver substantially more value than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX 500 firewalls for all new installations. Progent's Cisco-certified CCIE network consultants can help your company to manage your legacy PIX or Cisco ASA 5500 firewalls and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide remote and on-premises support for ASA 5500-X firewalls with Firepower Services and can assist you to design, deploy, tune, manage and troubleshoot firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.

Windows Server 2016 Hyper-V Hybrid Cloud Solutions
Windows Hyper-V 2016 incorporates key features first designed for and proven on Microsoft Azure, among the world's largest public clouds. This significantly enhances the suitability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises environments by enhancing security, uptime, expandability, manageability, dependability and disaster recovery. Progentís Microsoft Gold-certified Windows Server 2016 Hyper-V consultants can help you to evaluate the advantages of Hyper-V 2016 for your organization, set up pilot environments to verify the ability of Hyper-V 2016 to run your vital applications, plan a cost-effective network topology for a cloud-centric or hybrid installation, develop and execute a non-disruptive migration plan, educate your IT administration and technical support personnel, and deliver ongoing consulting and debugging support to ensure that your Hyper-V 2016 investment gives you the highest possible business value.

Contact a Progent Network Consultant
To find out how you can contact a Progent network consultant for online or onsite assistance in , call 1-800-993-9400 or go to Remote Computer Support.














© 2002- 2017 Progent Corporation. All rights reserved.