If your company IT network is in the state of Iowa you can now get quick phone-based access to a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified consultant to assist with critical issues affecting your network. Progent retains among the most extensive groups of UNIX and Cisco CCIE consulting experts accessible by phone of any independent support firm in the country. The cost is competitive, charges are per minute, engagement is fast, and support is unbeatable.

If your Iowa business is located outside of major urban areas including Des Moines, Cedar Rapids, Davenport, or Sioux City, contact with UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified engineers could be problematic when you have an emergency. This can cause a loss of revenue for your company, upset customers, unproductive employees, and defocused management. By contacting Progent's remote support, you have access to a qualified professional ready to offer help whenever you need it to get your information system running.

Because Progent bills for telephone-based service by the minute, your business owes only for support provided. Progent requires no initialization charge. Some online service firms demand significant minimum fees or charge for each quarter hour or more. Progent's fine granularity and straightforward pricing mechanism do away with large invoices for fast fixes.

If your Iowa business needs remote assistance for UNIX/Linux, Solaris, Mac or Cisco technology, visit Progent's online support, call 866-776-4368, or go to Contact Progent.

What Makes Progent's Remote Technical Support Program Unique?
Progent's experienced team of remote support engineers has a wide array of world-class computer skills. This enables Progent's online service experts to resolve the most complex network trouble more quickly than is possible with typical third-party support firms or with the internal IT resources commonly available to small or mid-size companies. Progent has refined the technology and experience to fix problems efficiently in a wide variety of network environments that feature mixtures of UNIX/Linux, Sun Solaris, Mac OS X, Microsoft, and Cisco technologies. (Check out Progent's client testimonials.)

Progent's UNIX/Linux, Sun Solaris, Apple Mac OS X, and CISCO CCIE service specialists have been awarded advanced credentials such as Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote service experts also hold a variety of key Cisco certifications such as Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional, Voice Professional, CCDA and CCDP.

To assist businesses who run environments based on a combination of UNIX, Linux, Solaris, Mac OS X and Microsoft Windows operating systems, Progent's online support team can provide the expertise of consultants with prestigious Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering company-wide security consulting, Progent offers remote support from professionals with major security credentials including Certified Information Security Manager (CISM) consultants, CISSP specialists, and Information System Security Architecture Professional engineers. The range of Progent's expertise coupled with Progent's team-oriented approach to fixing network difficulties allows trouble ticket escalation, if needed, to experts with sufficient competence to resolve unusually tough jobs. This accelerates remediation of serious problems, avoids system disruption, and minimizes technical support bills.

For businesses anywhere in Iowa, Progent enables immediate online access to UNIX, Linux, Sun Solaris, Apple Mac OS X consultant for emergency help to repair technical problems that are impacting business productivity but are outside the comfort zone of your on-hand computer support organization. Progent's UNIX/Linux, Solaris, Apple Mac OS X, and Cisco CCIE-certified service team can interface with your computer environment by means of the latest remote troubleshooting technologies in order to provide fast and economical analysis and repair of critical computer problems.

Troubleshooting Services Progent's Remote Support Specialists Can Offer Your Iowa Business
Progent's service specialists can provide expert support for an extensive set of UNIX/Linux, Apple, Cisco, and Windows products and technologies including:

Remote Expertise for UNIX/Linux, Solaris, and Apple Mac Systems
Progent's UNIX, Linux, Sun Solaris, and Mac OS X phone-based network service team can help Iowa small businesses with a large array of information products and technologies that include network infrastructure, email solutions, security expertise for networks and company processes, Microsoft Windows integration with UNIX, Linux, Sun Solaris, or Apple Mac systems, virtual server technologies for server economization and streamlined management, and migration from outdated applications to current environments powered by newer versions of UNIX, Linux, Sun Solaris, Apple Mac, or Windows.

Progent's service professionals offer online troubleshooting for systems powered by leading versions of the UNIX OS such as: Apple Mac OS X, Sun Solaris, IBM AIX OS, HP-UX, BSD, SCO UNIX and SGI/Irix or common Linux packages such as RedHat Linux, SUSE, Debian-GNU and Slackware.

Cisco Network Infrastructure and Security Technology
Progent leads the IT consulting arena for providing fast and affordable communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are elite network professionals who are awarded this advanced credential only after thorough testing administered by Cisco. Most Cisco CCIEs are employed by large corporations or nationwide Internet service providers, and as a result their expertise is not easily available to smaller companies.

Progent is one of the few network service organizations that makes sure that Cisco CCIEs are available to help small and mid-size companies. In addition, Progent can provide convenient access to a CCIE via telephone so your company can benefit from timely support for urgent network problems that are hurting your productivity but are outside the experience of your ordinary network support group. Progent's CCIE consultants can tie into your network by utilizing the latest remote troubleshooting tools to perform quick and economical analysis and remediation of critical network anomalies. To find out more information concerning Progent's support for Cisco network appliances, visit Cisco Network Professional Services.

Microsoft Gold Partner for Online Technical Support for Microsoft Windows
Progent's Microsoft-certified online service engineers can deliver computer system problem solving and consulting support for the complete line of Microsoft server products. Progent is a Microsoft Gold Partner and can provide your company the assistance of support engineers who can help your company with a broad variety of technology expertise such as Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 migration, Windows Server 2008 maintenance, MS Exchange 2016 Server planning and deployment, Microsoft Exchange Server 2013 integration, Exchange Server 2010 maintenance, SharePoint Server development, Lync implementation and Office Communications Server troubleshooting, Microsoft Forefront TMG management and ISA Server 2006 maintenance, Microsoft SQL Server 2016 integration and development and Microsoft SQL Server 2014 consulting, System Center 2016 Operations Manager hybrid cloud infrastructure monitoring and analytics, System Center 2012 Operations Manager (SCOM 2012) network monitoring, Project Server training, SBS Server 2011 support, and Windows 2012 R2 Essentials cloud integration.

Qualified System Security Experts
Progent provides you the services of expert CISM, CISA and CISSP security engineers who offer a variety of system protection solutions to improve the immunity of your UNIX, Linux, Solaris, or Apple Mac OS X environment against attacks or assist you to recover rapidly from an assault. Security services offered by Progent include: comprehensive security audits utilizing platforms such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and products from Solar Winds and Netcat; efficient recuperation from malicious assaults; configuring firewalls; establishing secure techniques for off-site and mobile connectivity; securing your email system from viruses, spam and DHA attacks; and implementing continual automated monitoring. To learn more concerning Progent's security services for small and midsize companies, refer to Progent's Engineering Support for Network Security.

Applications Services: Training, Customization, Problem Solving
Progent's Apple Mac technology experts can promote the creative facets of Mac computing by offering consulting services and training in graphics, audio, and video. Progent's consultants offer expertise in a variety of Apple Mac programs including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific jobs such as scanning or digitizing audio or video or configuring an audio/video production studio.

Progent's Application Experts Group offers professional consulting expertise and training in specific application areas such as ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers expertise, custom programming, and training for familiar Microsoft applications including Microsoft CRM, Project, Office Word, and MS Office Excel. To read additional information concerning Progent's expertise, programming, and education services for UNIX, Linux, Solaris, Apple Mac OS X, or Microsoft applications, go to Progent's Applications Experts Team.

Help Desk Service and Outsourcing Options
Progent provides a selection of service offerings for Help Desk Call Center services including UNIX, Linux, Sun Solaris, Apple Mac, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Help Desk Services, and Call Center Operations Consulting and Staffing Services.

Progent is a Microsoft Gold Certified Partner plus a certified Cisco Partner and Progent's Help Desk Call Center team of seasoned UNIX/Linux, Sun Solaris, Apple Mac OS X, Cisco and Microsoft professionals are available to provide your customers easy contact with a dependable support team with extensive experience in telephone-based help and online troubleshooting for small and midsize business networks. Progent's focus is on earning the Help Desk a respected recognition as a significant driver of company success, and Progent's mission is to resolve rather than simply record problems. For more information concerning Progent's Help Desk support, see Progent's Help Desk Call Center Services.

Progent's Remote Support Tools
Progent's powerful customer support reporting application stores thorough histories of all service delivered to Progent's clients. Every authorized Progent team engineer has the benefit of the specifics of support provided to every customer by any team engineer. This history of issues and solutions is organized as a readily retrievable proprietary knowledge base that allows Progent's remote support engineers to share their experiences company-wide to ensure that the effectiveness of Progent's support improves over time. Progent's partnerships with key industry leaders including Cisco and Microsoft permit access to other vast technical support databases as well as to vendors' internal engineering staff that allow Progent's remote consulting specialists to find the optimal solutions promptly.

Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Network Assistance Expert Immediately
To see how to get in touch with a UNIX/Linux consultant or a Cisco CCIE for emergency online consulting support in Iowa, call 1-800-993-9400 or visit Urgent Remote Network Help.

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