If your business information network is in Iowa you can depend on fast online technical support from a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE support specialist to assist with emergency problems affecting your network. Progent offers the services of among the most extensive teams of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified support professionals accessible by phone of any independent service organization in the United States. The cost is reasonable, charges are per minute, sign-up is fast, and service is world class.

If your Iowa organization is situated far from major metropolitan neighborhoods like Des Moines, Cedar Rapids, Davenport, or Sioux City, the availability of UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified engineers may be limited when you have a network crash. This can cause a drop in income for your business, angry customers, idle employees, and distracted management. By contacting Progent, you can get in touch with a certified engineer who can deliver help whenever you require it to get your computer network operating.

Since Progent bills for remote service on a per-minute basis, your company is invoiced just for services received. Progent imposes no initialization surcharge. Some online support companies have large minimum payments or charge for each fifteen minutes or more. Progent's by-the-minute granularity and straightforward pricing mechanism save you from big invoices for quick repairs.

If your Iowa business requires remote support for UNIX/Linux, Sun Solaris, Mac OS X or Cisco technology, visit Progent's online help, call 866-776-4368, or go to Contact Progent.

What Makes Progent's Online Technical Support Program Special?
Progent's seasoned staff of online support professionals offers a broad array of in-depth computer skills. This enables Progent's remote service experts to resolve the most challenging network trouble more quickly than is possible with typical independent support firms or with the internal support resources commonly found in small or mid-size companies. Progent has developed the technology and skills to repair technical issues efficiently in many different network configurations that feature mixtures of UNIX, Linux, Solaris, Apple Mac OS X, Microsoft, and Cisco technologies. (Refer to Progent's customer testimonials.)

Progent's UNIX/Linux, Sun Solaris, Mac, and CISCO CCIE consultants have been awarded advanced certifications such as Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote support team members also hold a number of key Cisco credentials which include Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate, CCSP, Voice Professional, and Design Associate.

In order to assist companies that run environments powered by a combination of UNIX, Linux, Solaris, Mac OS X and Microsoft operating systems, Progent's online support team makes available the help of engineers who hold important Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). To provide high-level security consulting, Progent provides phone-based contact with professionals who have earned the industry's top security certifications including Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional (ISSAP) consultants. The scope of Progent's technical knowledge coupled with Progent's team-oriented approach to repairing technical difficulties allows service escalation, if appropriate, to experts with sufficient background to deal with particularly intractable jobs. This speeds up resolutions of urgent network problems, prevents network downtime, and reduces maintenance invoices.

For organizations anywhere in Iowa, Progent allows immediate online communication with UNIX/Linux, Solaris, Mac engineer for critical assistance to repair computer problems that are hurting business productivity but are beyond the scope of your ordinary computer support organization. Progent's UNIX/Linux, Sun Solaris, Mac, and Cisco CCIE-certified support professionals can interface with your computer environment using advanced remote support utilities in order to provide quick and affordable evaluation and repair of serious network issues.

Troubleshooting Services Progent's Phone-based Consulting Experts Can Provide Your Iowa Business
Progent network consultants are qualified to deliver advanced support for an extensive array of UNIX/Linux, Apple OS X, Cisco, and Windows solutions including:

Online Expertise for UNIX, Linux, Sun Solaris, and Apple Mac Environments
Progent's UNIX, Linux, Sun Solaris, and Apple Mac online network support staff can help Iowa small businesses to maintain a large set of IT products and technologies such as system infrastructure, messaging support, security expertise for computer systems and business processes, Microsoft Windows coexistence with UNIX/Linux, Solaris, or Apple Mac platforms, VMware products for server economization and streamlined administration, and transitioning from dated systems to contemporary solutions powered by newer versions of UNIX, Linux, Solaris, Apple Mac, or MS Windows.

Progent's service experts offer remote troubleshooting for computers based on leading variants of the UNIX OS such as: Mac OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX or familiar Linux packages including RedHat, SUSE, Debian-GNU and Slackware Linux.

Cisco Network Infrastructure and Security Products
Progent leads the IT consulting arena for providing fast and economical communication with Cisco CCIEs. Cisco-certified CCIEs are sought-after networking engineers who earn this advanced certification only after thorough examinations given by Cisco. The vast majority of CCIEs are hired by big corporations or nationwide Internet service providers, and consequently their services are not easily accessible to the general public.

Progent is one of the only network support organizations that makes sure that Cisco CCIEs are available to support small and mid-size companies. Also, Progent facilitates quick access to a CCIE via telephone so your company can benefit from immediate assistance for urgent network issues that are hurting your productivity but are not within the comfort zone of your local system support personnel. Progent's CCIE engineers can connect to your environment by means of state-of-the-art remote support technology to perform fast and affordable analysis and repair of critical system anomalies.

Cisco authorized consultants from Progent can help your company to architect, implement, and maintain an integrated business network that can streamline operations, cut expenses, and accelerate time to productivity. By providing Cisco broadband routers experience with Catalyst switches support and Cisco wireless technology integration help, Progent can dramatically increase the business value of your information system in Iowa. To find out more information about Progent's services for Cisco infrastructure, see Cisco Technology Engineering Support.

Gold Certified Partner for Online Expertise for MS Windows
Progent's Microsoft-certified online support engineers can deliver computer repair and consulting help for all Microsoft server platforms. Progent is a Microsoft Gold Partner and can provide your business the expertise of support engineers who can help your company with a broad variety of technology practice areas such as Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 migration, Windows Server 2008 maintenance, Microsoft Exchange 2016 migration, Exchange Server 2013 integration, Exchange 2010 maintenance, SharePoint Server 2013 development, Lync Server integration and Microsoft Communications Server upgrade, Forefront Threat Management Gateway management and ISA Server migration, Microsoft SQL Server 2016 migration and programming and SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring, System Center 2012 Operations Manager (SCOM 2012) network monitoring, Project Server training, Small Business Server 2011 support, and Windows Essentials migration and cloud integration.

Qualified System Security Consultants
Progent offers you the services of certified CISM, CISA and CISSP security professionals who offer a range of system protection solutions that can bolster the immunity of your UNIX/Linux, Sun Solaris, or Mac OS X environment against internal or external threats or help you to recover rapidly from an attack. Security solutions offered by Progent include: extensive security audits using platforms such as GFI LANguard NSS, NMAP Port Scanner, and utilities from Metasploit and Nikto; quick recovery from virus and worm attacks; integrating firewalls; establishing secure architectures for off-site and mobile connectivity; securing your messaging infrastructure against spam and directory harvest attacks; and setting up round-the-clock proactive monitoring. To learn more information about Progent's security support for small and medium-size businesses, visit Progent's Professional Expertise for Network Security.

Business Applications Support: Webinar Training, Custom Programming, Troubleshooting
Progent's Mac technology consultants can support the creative aspect of Mac environments by providing consulting services and education in graphics, audio, and video. Progent's support professionals can provide help in a range of Mac programs such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special projects such as scanning or digitizing audio or video or configuring an audio/video post-production studio.

Progent's Application Experts Team offers in-depth consulting support and training in special application fields including ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, customization, and education for familiar Microsoft business applications such as Microsoft CRM, Office Project, Microsoft Word, and Microsoft Office Excel. To find out more concerning Progent's consulting, custom programming, and training services for UNIX, Linux, Sun Solaris, Apple Mac, or Microsoft applications, refer to Progent's Applications Experts Team.

Help Desk Call Center Outsourcing Alternatives
Progent provides a variety of programs for Call Center assistance that include UNIX, Linux, Sun Solaris, Mac OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Services, and Helpdesk Consulting and Staffing.

Progent is a Microsoft Gold Certified Partner as well as a certified Cisco Partner and Progent's Help Desk Call Center staff of seasoned UNIX/Linux, Sun Solaris, Apple Mac, Cisco and Microsoft experts are ready to provide your customers instant communication with a large support resource with years of background delivering telephone-based help and online repair service for small and midsize business networks. Progent's focus is on giving the Help Desk a positive reputation as a solid contributor to company productivity, and Progent's goal is to resolve rather than merely report problems. To find out more about Progent's Call Center outsourcing, refer to Progent's Help Desk Services.

Progent's Online Service Tools
Progent's advanced customer support database system keeps comprehensive histories of all support provided to Progent's clients. Every active Progent team consultant has access to the specifics of services provided to every client by any team engineer. This archive of issues and fixes is structured as an easily retrievable internal database that allows Progent's remote support experts to share their knowledge with the whole team to ensure that the quality of Progent's technical support grows daily. Progent's certifications with key vendors including Cisco and Microsoft permit access to other extensive support knowledge bases and to manufacturers' in-house engineering staff that enable Progent's online service specialists to come up with the optimal solutions promptly.

Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Support Specialist Immediately
To see how to get in touch with a UNIX/Linux consultant or a Certified CCIE for urgent remote professional expertise in Iowa, call 1-800-993-9400 or go to Urgent Remote Network Support.

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