If your business IT network is in Iowa you can have quick phone-based access to a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified consultant to help with urgent problems affecting your IT network. Progent retains among the most extensive groups of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consulting experts accessible remotely of any independent service organization in the U.S. The cost is competitive, charges are per minute, engagement is immediate, and support is world class.

In case your Iowa company is located outside of more populated metropolitan neighborhoods including Des Moines, Cedar Rapids, Davenport, or Sioux City, support from UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE experts could be limited when you have a network crash. This can cause lost revenue for your company, upset clients, idle employees, and distracted executives. By utilizing Progent's online services, you can get in touch with a certified engineer who can provide assistance whenever you need it to keep your system running.

Because Progent charges for online service on a per-minute basis, your company is invoiced just for support received. Progent asks for no service activation fee. Some remote consulting organizations demand large minimum time requirements or charge for each quarter hour or more. Progent's small granularity and straightforward pricing mechanism do away with big tabs for speedy repairs.

If your Iowa company requires online assistance for UNIX/Linux, Solaris, Mac OS X or Cisco technology, visit Progent's online support, call 866-776-4368, or visit Contact Progent.

Why is Progent's Online Technical Support Program Special?
Progent's seasoned team of online support engineers offers a wide array of in-depth computer skills. This allows Progent's remote service experts to resolve the most challenging network trouble faster than is possible with typical independent support organizations or with the internal support resources usually found in small or mid-size businesses. Progent has developed the technology and skills to fix technical issues economically in many different computer configurations that feature mixtures of UNIX/Linux, Solaris, Apple Mac OS X, Microsoft Windows, and Cisco products. (Refer to Progent's client testimonials.)

Progent's UNIX/Linux, Solaris, Mac, and CCIE engineers have qualified for professional credentials such as Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online service team members also have a variety of key Cisco credentials including Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, CCNA, Security Professional (CCSP), CCVP, and Design Associate.

In order to assist businesses who maintain environments powered by a combination of UNIX, Linux, Solaris, Mac OS X and Microsoft operating systems, Progent's online support team offers the assistance of consultants have earned important Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide high-level security consulting, Progent provides phone-based support from engineers with important security certifications including Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional engineers. The range of Progent's technical knowledge combined with Progent's cooperative approach to fixing technical difficulties streamlines service escalation, when called for, to experts with relevant background to deal with particularly tough support calls. This speeds up remediation of emergency problems, avoids system downtime, and reduces maintenance bills.

For companies anywhere in Iowa, Progent allows immediate remote contact with UNIX/Linux, Sun Solaris, Apple Mac specialist for emergency assistance to repair computer problems that are affecting your business and are outside the experience of your in-house IT support group. Progent's UNIX, Linux, Sun Solaris, Apple Mac, and Cisco CCIE-qualified service team can analyze your network with state-of-the-art remote support tools that allow them to perform quick and efficient diagnosis and repair of critical network problems.

Troubleshooting Services Progent's Phone-based Support Specialists Can Offer Your Iowa Business
Progent's service specialists are qualified to provide expert support for an extensive array of UNIX/Linux, Apple, Cisco, and Windows technologies including:

Online Support Services for UNIX/Linux, Solaris, and Apple Mac Environments
Progent's UNIX, Linux, Solaris, and Mac OS X remote technical service staff can help Iowa small businesses with a comprehensive assortment of computer products and technologies such as network infrastructure, email solutions, security consulting for computer systems and business operations, Windows integration with UNIX, Linux, Solaris, or Mac OS X systems, VMware technologies for server consolidation and centralized administration, and migration from older applications to contemporary environments based on updated versions of UNIX/Linux, Solaris, Mac OS X, or Microsoft Windows.

Progent's service professionals can provide online technical help for computers powered by popular versions of the UNIX platform including: Mac OS X, Solaris, IBM AIX Operating System, HP-UX, Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX (SGI/IRIX) or common Linux platforms including RedHat Linux, SUSE Linux, Debian-GNU and Slackware.

Cisco Network Infrastructure and Security Technology
Progent leads the computer support industry for offering fast and economical communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after networking consultants who earn this advanced certification by passing thorough testing given by Cisco. In most cases Cisco CCIEs work for big enterprises or national Internet service providers (ISPs), and so their expertise is not readily available to smaller companies.

Progent is among the few network support organizations that makes sure that Cisco CCIEs stay accessible to assist small and mid-size companies. In addition, Progent can provide convenient communication with a CCIE via telephone so your company can receive timely help for urgent network issues that are hurting your productivity but are beyond the experience of your usual network support resources. Progent's CCIE engineers can access your network using secure on-line troubleshooting tools to execute fast and economical diagnosis and resolution of serious network problems. For additional information about Progent's services for Cisco infrastructure, refer to Cisco Technology Professional Support.

Gold Partner for Remote Consulting for Microsoft Windows
Progent's Microsoft-qualified remote service professionals offer computer repair and IT support for all Microsoft server platforms. Progent is a Microsoft Gold Partner and can offer your organization the assistance of consulting professionals who can assist your company with a broad range of technology expertise including Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 support, Microsoft Exchange Server 2016 planning and deployment, Exchange 2013 configuration, Exchange 2010 monitoring and support, SharePoint 2013 development, Lync integration and Microsoft Communications Server 2007 upgrade, Microsoft Forefront TMG management and ISA Server maintenance, SQL Server 2016 migration and development and SQL Server 2014 consulting, Systems Center Operations Manager (SCOM) resource monitoring and reporting, Project Server and Server Online planning, Small Business Server consulting, and Windows Essentials migration and cloud integration.

Certified Security Specialists
Progent provides you access to accredited CISA, CISM, and ISSAP security consultants who can deliver a variety of security solutions that can improve the resistance of your UNIX/Linux, Solaris, or Apple Mac network against assaults or help you to recover promptly from an assault. Security solutions provided Progent include: comprehensive security evaluation utilizing utilities such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and software from Metasploit and Nikto; fast recuperation from virus and worm attacks; setting up firewalls; designing secure techniques for remote and mobile access; securing your messaging system from viruses, spam and DHA attacks; and setting up continual network monitoring. To find out additional information concerning Progent's security services for small and midsize companies, go to Progent's Professional Services for Network Security.

Business Applications Services: Webinar Training, Development, Problem Solving
Progent's Mac technology experts can promote the creative facets of Mac computing by providing consulting services and education in imaging, audio, and video. Progent's support professionals offer expertise in a variety of Mac programs such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as scanning or digitizing audio or video or setting up an audio/video post-production facility.

Progent's Application Experts Group offers in-depth consulting support and training in special application areas including ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also offers expertise, custom development, and training for Microsoft business applications such as CRM, MS Office Project, Microsoft Word, and MS Excel. For additional information concerning Progent's consulting, customization, and training services for UNIX, Linux, Solaris, Mac OS X, or Microsoft applications, go to Progent's Applications Experts Group.

Help Desk Call Center Support and Outsourcing Alternatives
Progent provides several programs for Help Desk Call Center assistance that include UNIX, Linux, Sun Solaris, Apple Mac, Cisco and Microsoft Call Center Outsourcing Services, Virtual Help Desk Services, and Call Center Process Consulting and Staffing Services.

Progent's Help Desk Call Center Outsourcing Services are designed primarily for companies who need the timely accessibility of a professional Call Center but who have relatively small funds and internal support bandwidth. Progent’s Virtual Help Desk is a transparent extension of your current Call Center team. Progent can operate as a primary Help Desk Call Center for your organization, serve as an escalation alternative for tough network issues, or be ready in overflow instances when your other service providers are too busy. Progent's Help Desk Consulting Services can aid you in building an efficient new Call Center or improving your current one, evaluating or programming Help Desk application software to address the particular needs of your company, or adding temporary personnel to operate online with your internal Call Center group to handle high-demand events like system upgrades.

Progent is a Microsoft Gold Partner as well as an authorized Cisco Partner and Progent's Help Desk staff of experienced UNIX/Linux, Sun Solaris, Apple Mac OS X, Cisco and Microsoft experts can give your clients instant access to a dependable support resource with years of background delivering telephone-based support and online repair service for small and midsize business networks. Progent's focus is on giving the Help Desk Call Center a positive recognition as a solid contributor to business performance, and Progent's goal is to fix and not simply document problems. To find out more information concerning Progent's Help Desk Call Center support and outsourcing services, go to Progent's Help Desk Support.

Progent's Online Service Technologies
Progent has developed a set of optimized technologies, evolved during years of use, focused on promoting the highest standard of service for delivering remote engineering support and troubleshooting for small and medium-size company information networks. Progent provides safe VPN support for VPN gateways from a variety of leading vendors such as Microsoft, Cisco, Sonicwall and Watchguard. Protected VPN online connectivity allows the consultants of Progent's online support team to interface to your environment remotely without violating network security.

Progent's sophisticated customer support reporting system stores extensive documentation of all support delivered to Progent's customers. Each authorized Progent team engineer has access to the specifics of support provided to each client by any staff engineer. This database of problems and solutions is structured as a readily accessible internal knowledge base that enables Progent's online support engineers to share their knowledge company-wide to ensure that the quality of Progent's support improves daily. Progent's certifications with major industry leaders including Cisco and Microsoft make available additional extensive technical support knowledge bases as well as to vendors' internal engineering personnel that allow Progent's remote consulting experts to come up with the best solutions promptly.

Get in Touch with a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Assistance Specialist Now
To find out how you can get in touch with a UNIX, Linux, Solaris, Mac OS X consultant or a Cisco CCIE for urgent online engineering assistance in Iowa, call 1-800-993-9400 or visit Urgent Online Computer Support.

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