For small business computer networks located within the state of Iowa, Progent's Microsoft and Cisco qualified engineers can provide phone support and remote troubleshooting to resolve your network issues fast and affordably. Progent has acquired enterprise-level skills, software utilities, and support databases to troubleshoot and fix network problems without the expense and delays normally associated with in-person service visits.

If your Iowa business is located outside of the larger metro areas such as Des Moines, Cedar Rapids, Davenport, or Sioux City, your nearby network systems support choices may be limited in skills, or not available during urgent situations. This results in a network that is unpredictable or causing productivity loss due to technical problems persisting for too long. Progentís group of expert network engineers average more than ten years of real-world industry experience, in the trenches of network systems support, performing a wide range of technical projects for a broad range of clients. This means you get not just the technical competency needed for the job, but a professional with proven methods for applying that expertise to provide efficient network solutions.

Full Array of Security Consulting Services
Progent's , CISSP, CISM, and ISSAP certified security experts can help your company to perform complete security audits, recover rapidly from virus and worm attacks, set up firewalls, configure safe mechanisms for off-site and mobile connectivity, install spam filtering and email encryption, and craft a company-wide security plan built around 24x7 automated network monitoring.

The Progent Test and Design Lab at the Herakles/QTS Internet Data Center
The Progent Test and Training Lab located at the QTS Internet Data Center in Sacramento, California has a variety of dedicated servers and network support infrastructure that can be used remotely or on premises to accommodate piloting, evaluations, performance testing, forensics, business continuity planning, training, and other purposes to help Progent's customers successfully carry out large-scale IT initiatives.

Hybrid Cloud Solutions Planning and Integration
Progent's hybrid cloud solutions consultantscan provide advanced online support services to assist organizations of all sizes to integrate their networks with leading public cloud platforms including Azure and Amazon Web Services. Progent can help your it team to design and manage cost-effective hybrid ecosystems that support Windows and Linux operating systems and apps in hybrid architectures that combine local IT assets along with public clouds. To assist you to integrate cloud services with networks, Progent offers a range of public cloud migration support services that include Office 365 integration with on-premises installations of Exchange and Microsoft Azure hybrid cloud design and integration consulting, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service development and troubleshooting.

Online Seminars for Desktop Apps
Progent offers live online training for popular client programs and operating systems such as Microsoft Office and Office 365 Excel, Word, Access, Outlook, Adobe Acrobat Writer, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10 and 8. Live online training offers all the benefits of conventional classroom seminars, such as immediate communication between clients and trainers, but eliminates the costs of travel and the challenge of attempting to synchronize the availability of multiple trainees.

Amazon AWS Integration Consulting Services
Progent's Amazon AWS integration consultants can provide affordable remote consulting to assist businesses of any size to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon S3 for scalable cloud storage, and Glacier for low-cost archival storage. Progent can help you with every phase of Amazon AWS integration including needs analysis, preparedness assessment, architectural design, pilot testing, deployment, administration, performance optimization, software license management, disaster recovery solutions, and security. Progent can provide advanced expertise with firewall configuration and VPN connections and can help you create all-cloud or hybrid ecosystems that efficiently integrate Amazon AWS resources. Progent can provide occasional consulting or Progent can provide comprehensive project management outsourcing services to help you migrate smoothly to the Amazon AWS platform.

Immediate Support for Urgent Problems
With Progentís urgent online computer support services, your company can receive immediate support for issues that are causing lost productivity. Remote support eliminates the long wait and increased cost required for in-person technical help. For ordinary IT management work, Progentís online support engineers can complete the majority of jobs within minutes of receiving a request, rather than requiring your company to live with a problem for hours for on-premises support to show up.

Temporary CIO Services
Progent can supply companies with an IT management professional who can serve as a temporary or part-time Chief Information Officer. This experienced IT officer can offer long-term direction to assist your company to deploy sensible IT products to improve business processes so they match more closely with your corporate goals. Your company can develop and install a well thought out IT plan without incurring the expense of a full-time senior IT executive. Key tasks Progent's part-time CIO can carry out include strategic planning, rationalizing IT budgets, creating and tracking models for TCO, analyzing business processes, negotiating with vendors, defining security standards, business impact analysis, streamlining network management, computer desktop management solutions, software revision control, and disaster recovery/business continuity planning.

One-stop Shopping for Full-spectrum IT Support Services
Progent can be a one-stop solution for most network support requirements for businesses. While concentrated on supporting solutions from Microsoft and Cisco, Progent consultants regularly install, integrate, and maintain solutions from leading hardware and software vendors including Check Point Software, WatchGuard, and SonicWALL. Progent also offers expertise for Mac OS X and Apple IOS technology, Linux technical help, Citrix consulting, and Juniper/NetScreen expertise.

Planning Consulting Support for Windows 10
Progent's Windows Windows 10 planning and migration consultants can assist businesses of any size to evaluate Windows 10 or to migrate to Windows 10 from any earlier release of Microsoft Windows. Remote and on-premises evaluation and migration services for Windows 10 available from Progent's experts include Return on Investment analysis, project coordination, compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud solutions, mobile device management, teleworker connectivity, security and compliance, automated provisioning and administration, infrastructure optimization, wired/wireless convergence, disaster recovery planning, group and personal training for IT support personnel and end users, and post-migration Call Center support services.

Progent's Integration Support for Amazon Marketplace Web Service (Amazon MWS)
Amazon Marketplace Web Service is an integrated library of APIs that enables Amazon sellers to streamline their operations by automating crucial sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales, merchants can expand their market, lower their cost of sales, accelerate reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide programming, workflow integration, project management support, and mentoring to help you cut development time and speed up your return on investment.

Security Inventory Scanning for Small and Mid-size Businesses
Progent offers two ultra-affordable service bundles intended to enable small businesses to get an independent security assessment from a certified security engineer. With Progent's External Security Inventory Checkup, an engineer runs an extensive examination of your network from outside your company firewall to determine possible weaknesses in the security profile you expose to the public. With Progent's Internal Network Security Inventory Scan, a certified security professional executes a system scan from an authorized computer inside your firewall to uncover the risk to inside assaults. The two security inventory services are configured and executed from a secured external location.

After-hours Remote Technical Support
Progent's economical extended hours online technical support program offers companies round-the-clock availability of online technical support from Progent's Technical Response Center (TRC). Services available outside normal work hours include fixing problems with Microsoft servers, Windows desktop troubleshooting, assistance with MS Office applications, network and system backup and restore, and fundamental routing and switching help for Cisco networking products.

Contact a Progent Computer Support Expert
To see how you can contact a Progent network support expert for online or on-premises expertise in , phone 1-800-993-9400 or visit Online Network Help.

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