For small company network systems located within the state of Iowa, Progent's Microsoft qualified technical team members can deliver remote phone support and remote troubleshooting to solve your computer network problems quickly and cost effectively. Progent has acquired top-notch skills, software utilities, and support databases to troubleshoot and fix computer network problems while avoiding the expense and time delays normally associated with on-site service visits.

If your Iowa business is located outside of the larger metro areas such as Des Moines, Cedar Rapids, Davenport, or Sioux City, your local computer support options may be limited in skills, or unavailable during urgent situations. This can result in a network that is unstable or causing wasted time due to technical problems continuing for too long. Progentís staff of expert network professionals average more than 12 years of real-world industry experience, in the trenches of IT support, performing a extensive variety of technical projects for a varied range of customers. This means you obtain not only the technical competency needed for the task, but a consultant with field proven methods for applying those skills to deliver cost effective network solutions.

Design and Deployment Support for Meraki Cloud-managed Wireless Access Points
Progent's Cisco Meraki wireless access point consultants provide online and onsite support services to assist businesses of any size to plan, install, maintain, upgrade or troubleshoot Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can assist your business to set up and manage Cisco's Meraki-based wireless networks for sites that range from a teleworker's home or a remote office to a large campus or a multi-site enterprise. Progent can also assist you to configure additional Cisco technology including Catalyst, Nexus and Meraki switches, routers and firewalls to create a seamless network infrastructure that delivers identical connectivity, responsiveness, security compliance, manageability and uptime for wired and Wi-Fi clients regardless of their location or device. (Check out Cisco Meraki switches consulting services.)

Oracle Administration Services and Application Programming
Progent offers help from an Oracle consultant for Oracle database administration support or an Oracle application programmer for creating RDBMS business applications. Progent's Oracle DBAs can help your business to streamline critical Oracle database management tasks such as database tuning, backup and restore strategies, and information security. Progent's Oracle application developers can help your company to design, tune, enhance, or migrate Oracle applications using PL/SQL. Progent has experience with Oracle SQL Developer, SQL *Plus, and JDeveloper tools and can also help you to tune existing SQL programs by utilizing Oracle's SQL Access Advisor.

Live Online Training for Popular Desktop Applications
Progent offers online instruction for popular desktop programs and environments including Microsoft Excel, Word, PowerPoint, Outlook, Acrobat Writer, Adobe Photoshop CS, Crystal Reports, and Microsoft Windows 10 and Windows 8. Online learning provides all the benefits of traditional classroom sessions, such as instant communication between clients and teachers, but avoids the costs of transportation and the hassle of attempting to accommodate the availability of many students.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) consultants and data leakage protection consultants can help organizations to configure Progent's ProSight Email Guard Security Gateway to enforce specified content security policies for scanning the content of email messages and attachments and preventing the transmission of confidential or inappropriate data or spam-like messages. ProSight Email Guard's email content filtering solutions can also help your business avoid being blacklisted and stay in compliance with industry privacy standards and regulatory mandates such as HIPPA, Sarbanes-Oxley and PCI DSS. Read about the complete ProSight family of low-cost network management outsourcing services for small and medium-size businesses.

Immediate Help for Urgent Problems
With Progentís urgent remote network support services, you can get immediate assistance for problems that are causing lost productivity. Online help eliminates the lengthy wait and higher expense associated with on-site computer service. For typical IT management work, Progentís off-site support consultants can complete most jobs within minutes of a request, rather than forcing you to wait for up to a day for on-premises support to arrive.

NetApp SAN Storage Solutions
Progent offers enterprise customers remote or on-premises NetApp SAN consulting support for NetApp's complete portfolio of SAN storage software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror, SnapVauly continuous backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Components of NetApp SAN technology supported by Progent include SAN dsign, hybrid-cloud deployment, virtualization, migrations, non-disruptive updates, storage management, information assurance, disaster recovery, and troubleshooting. Progent offers Tier 3 support to help you to take care of issues with NetApp SAN deployments efficiently following industry best practices.

NetApp MetroCluster High-Availability and Disaster Recovery Software
NetApp MetroCluster is a disaster recovery software suite that combines failover storage clustering with continual replication to deliver rapid, zero data loss disaster recovery (DR) between sites located up to 185 miles (300km) apart. Progent offers the skills of a NetApp MetroCluster consultant who can assist you to plan, deploy, manage, upgrade, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster environment that aligns with your functional requirements and budget. Progent can make sure you adhere to leading practices for configuring your MetroCluster solution by providing help with procedures such as assigning disk pools, determining aggregate and plexes layout, setting up FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, implementing a tiebreaker, setting up a TCP/IP configuration replication network between your peered clusters, and verifying your DR solution to verify adherence with industry standards and government requirements.

Progent's Consulting Services for Microsoft SQL Server 2016
SQL Server 2016 offers major enhancements in performance, capacity, security, availability, BOYD integration, and integrated BI. Innovations include PolyBase for processing relational and non-relational databases simultaneously for big data applications, R language integration, Row-level Security, Mobile Report Publisher, and seamless management of local and cloud-based operations and services. Progent's Microsoft Gold-certified SQL Server 2016 consultants can provide online and onsite support to help businesses of any size to design, implement, administer or debug any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all core Microsoft technologies such as Windows Server and Hyper-V, Exchange, SharePoint Server, Dynamics ERP, Lync or Skype for Business, and SCOM.

Microsoft Windows 8.1 Migration and Integration
Progent's Microsoft-certified Windows 8.1 experts can deliver a variety of consulting services to help organizations of all sizes to install, administer, and support IT systems that incorporate workstations, laptops, tablets, or Windows phones powered by Windows 8.1. For larger organizations, Progent's senior project management consultants can help set up test labs to evaluate Windows 8.1 and plan and implement Windows 8.1 migration plans following leading practices. Progent's consultants also offer Windows 10 planning and migration support.

Extended Hours Online Technical Support
Progent's affordable after-hours online support program provides clients round-the-clock access to remote technical support from Progent's Technical Response Center. Support services available beyond normal business hours include fixing issues with Microsoft-based server products, MS Windows desktop troubleshooting, assistance with Microsoft Office programs, system backup and recovery, and basic routing and switching support for Cisco networking products.

Progent's Integration Services for Windows Server Essentials
Microsoft Windows Server 2012 R2 Essentials is a value-priced, versatile OS that allows small businesses to make the move from the older stand-alone in-house datacenter to the contemporary hybrid computing model that includes on-premises and cloud-hosted software and infrastructure. Progent's certified Windows Server Essentials consulting experts offer cost-effective online consulting and troubleshooting services for Microsoft Windows Server 2012 R2 Essentials. Progent can help you to determine the possible productivity and cost advantages of moving to WS 2012 R2 and adopting a hybrid local/cloud-based design for your computing ecosystem. Progent offers full-service project management so you can design and carry out an efficient migration to Windows Server Essentials, Office 365, and other Microsoft Cloud applications and services. (Find out about Progent's Office 365 integration solutions with on-premises Exchange deployments and Microsoft Azure integration consulting.) Progent can also provide continuing consulting help, technical support, and customized training.

Windows Server 2012 Consulting Support
Progent's certified Windows Server 2012 R2 experts can help you to assess the business value of Microsoft Windows Server 2012 R2 for your organization, create pilot systems and migration plans, optimize your network infrastructure for local, multi-site, cloud-based, and hybrid environments, train your IT management, staff, create an enterprise-wide security strategy, streamline IT administration, assist with application development, and generate and validate a disaster recovery/business continuity plan. If you are considering moving from Microsoft Windows Server 2012 R2 to Microsoft Windows Server 2016, Progent's Windows Server 2016 hybrid solutions experts can assist you to assess the benefits of Windows Server 2016 for your environment and plan and carry out an efficient move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture.

One-stop Shopping for Full-spectrum IT Consulting Services
Progent can be a single source for the majority of IT support requirements for businesses. While focused on supporting solutions from Microsoft and Cisco, Progent engineers regularly deploy, integrate, and maintain solutions from leading hardware and software vendors such as Check Point Software, WatchGuard, and Symantec. Progent also offers support for Apple Mac OS X and Apple IOS technology, Linux technical help, Citrix Systems consulting, and Juniper expertise.

Collaborative Approach to Service and Technical Issue Escalation
Computer technologies have grown ever more complex. At the same time, typical small business networks integrate products from dozens of different manufactures. All this makes computer integration and maintenance increasingly difficult. It is impossible for even the most experienced engineer to have deep familiarity in all areas of computer technology, or extensive practical experience in the enormous range of hardware and software products, models, and revisions that small companies include in their IT systems. Progent utilizes a team methodology to network support and depends on application specialists to bring in-depth skills when necessary to fix the most intractable technical issues effectively, at the least cost to your company.

Talk to a Progent Network Support Expert
To see how you can contact a Progent network consultant for online or onsite help in , call 1-800-993-9400 or visit Online Computer Support.

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