For small business networks located throughout the state of Iowa, Progent's Microsoft authorized engineers can provide online assistance and troubleshooting to solve your network troubles fast and affordably. Progent has acquired world-class expertise, sophisticated utilities, and support knowledge bases to diagnose and fix IT problems without the high cost and time delays associated with onsite technical service visits.

If your Iowa business is situated outside of the larger metropolitan areas such as Des Moines, Cedar Rapids, Davenport, or Sioux City, your nearby network systems support options may be limited in technical capability, or unavailable during a crisis. This results in a network that is unpredictable or causing productivity loss due to technical problems persisting for too long. Progentís staff of seasoned network consultants average more than 12 years of real-world industry experience, in the trenches of IT support, performing a extensive variety of technical tasks for a broad range of clients. This means you get not just the technical competency needed for the job, but a professional with demonstrated methods for applying those skills to provide excellent network solutions.

iPhone Integration and Management
Progent's iPhone and iPad integration consultants can provide cost-effective remote consulting to help you to design, configure, and troubleshoot any aspect of your iOS and Windows integration efforts and is available for quick tasks to help you through occasional technical bottlenecks or long-term engagements to help you finish business-critical initiatives on time and within budget. Progent has expertise in local, cloud-centric, or hybrid networks and can help you build or support a resilient, secure and efficient network infrastructure that is best suited to your mode of computing. Progent can also provide remote or on-premises training to help manage and use your iPhones and iPads in a safe, team-oriented ecosystem that optimizes the business value of your information system.

Microsoft Dynamics NAV Consulting
The updated version of Microsoft Dynamics NAV ERP offers several new features such as tailored Role Centers, improved BI and reporting capabilities, and advanced workflow management. Progent's Dynamics NAV ERP professionals offer programming, integration and troubleshooting support to help you to take advantage of Microsoft Dynamics NAV. Progentís consultants can help you to connect MS Dynamics NAV ERP software to other services and programs. Also, Progent can help your organization to design and analyze databases so you can enhance your understanding of your business, acquire more customers, expand your marketing campaigns, and form successful alliances.

Progent is a Certified Microsoft Partner
Because Progent is a Microsoft Certified Partner, every Progent network consultant has access to the technical and training resources needed to provide the best information technology help available. Progent's network outsourcing, Call Center, Office 365 integration expertise, and application programming services permit small and midsize business customers to take advantage of the wide array of skills found in the IT departments of big enterprises without the significant cost and distraction of building and managing a large in-house network group.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service based on a phone interview with a Progent information assurance expert. The interview is intended to help evaluate your company's preparedness either to stop or recover rapidly from a ransomware incident. Progent will work with you directly to collect information concerning your existing security profile and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow best practices to build an efficient security and backup/recovery environment that aligns with your business needs. For additional information, see Progent's ProSight Ransomware Preparedness Report Service.

Online Training Classes for Desktop Applications
Progent provides online instruction for a range of productivity applications. Progent's Online training covers areas that include Office 365 Excel and Power BI reporting, Microsoft Office 365 Word VBA programming, Publisher collaboration, Outlook security, Microsoft Office Access programming, Microsoft Dynamics GP (Great Plains) migration, and Windows 10 management. Online training offers all the benefits of conventional classroom seminars, including instant interaction between students and trainers, but avoids the expenses of transportation and the hassle of attempting to synchronize the schedules of multiple students.

Design and Deployment Support for Meraki Cloud-managed Wi-Fi Access Points
Progent's Meraki wireless access point consultants provide online and onsite support to assist businesses of all sizes to plan, install, maintain, upgrade or troubleshoot Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can help you to set up and manage Meraki-based Wi-Fi infrastructure for sites that can range from a teleworker's home or a branch office to a large campus or a multi-site enterprise. Progent can also help you to configure other Cisco technology such as switches, ASR routers and firewalls to build a seamless network infrastructure that delivers the same access, responsiveness, security compliance, manageability and uptime for wired and wireless clients regardless of their mobility or device. (Refer to Meraki switches consulting and troubleshooting services.)

ProSight DPS Managed Backup and Recovery
ProSight Data Protection Services cloud backup provides small and mid-sized organizations a low cost end-to-end service for reliable backup/disaster recovery (BDR). For a low monthly cost, ProSight Data Protection Services automates and monitors your backup activities and allows rapid restoration of vital files, apps and VMs that have become unavailable or corrupted as a result of component failures, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images. Important data can be protected on the cloud, to an on-promises storage device, or to both. Progent's backup and recovery specialists can provide world-class expertise to configure ProSight Data Protection Services to to comply with government and industry regulatory standards such as HIPPA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to restore your critical information. Find out more about Progent's complete ProSight series of affordable managed services for small and medium-size businesses.

MySQL Database Application Development and DBA Consulting
Progent's MySQL application developers and database administrators offer affordable online DBA or application development support and can help organizations of any size to integrate and manage MySQL within a reliable network infrastructure that provides high levels of performance, scalability, and protection. Progent also has proven skill helping businesses port applications from an Oracle environment to MySQL.

Data Backup and Recovery Consultants
Progent's data backup experts offer consulting support for a broad range of products and services that provide solutions for backing up Microsoft Windows, Mac, and Linux/UNIX servers and workstations plus laptops and handhelds. Progent can help you with all major backup products by delivering services such as Altaro VM Backup consulting, Barracuda Backup and disaster recovery preparedness expertise, and DoubleTake/Carbonite solutions. Progent also offers help with Acronis, Mozy, Retrospect, Time Machine, Backup Exec, BackupAssist Software, CrashPlan, and FLARs. For enterprises, Progent offers VMware Site Recovery Manager (SRM) expertise. In addition, Progent's ProSight Data Protection Services are offered to small and mid-sized organizations as an affordable outsourced service for secure backup and disaster recovery.

Security Vulnerability Scanning for Small and Mid-size Business Networks
Progent offers two low-cost service packages designed to allow small companies to receive a professional security evaluation from a qualified security consultant. With Progent's External Network Security Inventory Scan, a security engineer administers a comprehensive examination of your network from beyond your firewalled perimeter to determine potential risks in the security profile you present to the public. With Progent's Internal Security Inventory Scan, an engineer executes a system scan from an authorized machine within your company firewall to evaluate vulnerabilities to inside threats. Both security inventory packages are configured and run from a secured remote site.

Progent's Integration and Troubleshooting Services for SQL Server 2014
SQL Server 2014 incorporates significant improvements in critical areas such as performance, uptime, compliance, and cloud integration. SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory capability that works transparently with all types of applications including Online Transaction Processing, data warehousing, and business analytics (BI). Progent's Microsoft SQL Server 2014 consultants can deliver cost-effective remote and onsite services such as planning, deployment, management, troubleshooting, and software development services to enable businesses of any size to achieve maximum business value from their SQL Server 2014 investment. In case you are currently running SQL Server 2014, Progent can assist your company to perform an efficient transition to Microsoft SQL Server 2016.

Citrix XenServer Consulting Support
Progent's Citrix certified XenServer virtualization consultants can help your company to understand the business benefits of XenServer and additional Citrix products, and can help you to plan, validate, execute, troubleshoot, and maintain a Citrix XenServer solution. Progent can also analyze your existing XenServer deployment and show you how to optimize consolidation, performance, protection, availability, and recoverability.

Get in Touch with a Progent Network Support Expert
To find out how you can contact a Progent network consultant for remote or onsite support in , call 1-800-993-9400 or go to Remote Computer Help.














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