Microsoft Qualified Consulting ISA Server 2004 Help: Design, Support, Problem Solving
Progent's Microsoft-certified ISA Server consulting experts have broad backgrounds developing Microsoft-based security designs for information systems with multiple locations, remote workers, and mission-critical web-based applications. A Progent ISA Server consultant can help your small business plan and implement a configuration of ISA Server 2004 that meets your IT protection requirements without restricting your network.
Progent provides high availability load balancing support covering system load balancing, load balanced program, LAN/WAN infrastructure routing, and content dispatching products such as F5 Networks 3DNS. non-stop load balancing vendors for which Progent offers consulting expertise include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco CSS, Cisco Content Engine and Cisco CDN Software, and F5 Networks BIG-IP.
Progent's Network Help Desk Outsourcing Support Services are intended especially for small businesses who require immediate access to a Help Desk Call Center with expert phone support and effective escalation capability but who must operate within a limited network support budget. Important features of Progent's Help Desk Outsourcing Support Services include: Helpdesk Phone Support,
Optional Remote Access Support, System Evaluation, Problem Escalation, Virtual Helpdesk Services, By-the-Minute Billing, and Help Desk Call Center Applications Selection and Integration.
Microsoft Dynamics Great Plains 10.0 accounting is a comprehensive business management platform that unifies information and processes across your business, interfaces seamlessly with other solutions, and connects employees, customers and suppliers regardless of time or location. Designed for small to mid-size companies, Microsoft Dynamics Great Plains 10.0 provides functionality for financials, management reporting, project management, inventory and order processing, eCommerce, human resource management, CRM, field force automation, manufacturing, retail, and online business services. Progent can help you install and maintain a robust, protected computer and communications infrastructure to support Microsoft Dynamics Great Plains, and can give you access to expert Great Plains professionals to help your business exploit the full potential of MS Dynamics GP Release 10.0.
Microsoft System Center 2005 offers comprehensive enterprise management by combining and enhancing the change, configuration, event, and performance management capabilities built into Systems Management Server 2003 and Microsoft Operations Manager 2005. System Center 2005 features sophisticated IT management tools such as Systems Management Server 2003 for change and configuration management, MOM 2005 to increase network efficiency, and System Center Reporting Server to consolidate event and throughput data. Progent has broad expertise providing Systems Management Server support services and Microsoft Operations Manager help as well as expertise in supporting and administering multi-vendor IT environments powered by Microsoft, Cisco, Unix/Linux, Mac and other IT companies. This diversity of hands-on consulting enables Progent to supply comprehensive IT management solutions that utilize the industry's most powerful technology.
Even if your company has a small network support group and a limited technology budget, your information system can still feature the same high reliability and performance that once required a substantial internal support organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-certified and Cisco-qualified IT consultants, the most recent network management products for proactive monitoring and threshold alarms, and economical service packages such as a help desk call center to keep your vital business applications and servers up and running. Progent's 24x7 Network Management Services include round-the-clock network monitoring, server monitoring, and program monitoring to cut support expenses, fix problems quickly, and anticipate problems before they impact system performance. Progent is experienced at installing System Center 2005, part of Microsoft’s Dynamic Systems Initiative built on Microsoft Operations Manager (Microsoft MOM) to deliver comprehensive event management. Progent supports MOM 2000 and Microsoft Operations Manager 2005 to offer small company networks enterprise-class reliability, security and capacity.
If your company does not require emergency remote help but expects to require technical services with your information system soon, you can conserve time and money and guarantee that the appropriate IT skill will be available when you need it by contacting a Progent sales specialist and registering as a customer. For details, phone 800-993-9400 or send email to information@progent.com.
Progent has created a sophisticated service reporting system that stores and organizes complete documentation for all delivered services. Unlike many independent consultants or local service firms who offer minimal documentation or details of tasks done, every service delivered by Progent is tracked by comprehensive documentation. Each Progent consultant has access to the service reports sent by every consultant to each client. The discipline of documenting and organizing service records allows more efficient service and avoids a variety of common misfortunes such as when a service client is effectively held captive to a consultant who refuses to release vital service information.
If your company runs a Sun Solaris network or a multi-OS IT environment, Progent's CISM and ISSAP-certified consultants can help your entire enterprise in a wide array of security areas including security administration practices, security architecture and models, access control products and techniques, software development security, business processes security, physical security, telecommunications, network and Internet security, and disaster recovery planning. CISM and CISSP stipulate the fundamental competencies and worldwide standards of performance that information security managers are required to master. These certification offer IT management the confidence that consultants who have earned their CISM, CISSP or ISSAP qualification have the background and knowledge to deliver effective security support and engineering services.
Key characteristics of Microsoft Dynamics Great Plains software include a modular structure that lets you buy just the functionality you require, a standards-based architecture based on Microsoft technologies to secure your investment and offer a tightly integrated environment, enhanced reporting services that permit you to track all activities, income and expenses and sales patterns, integration with Microsoft Office to enable access to corporate data, the ability to integrate data from virtually any db software or desktop application into Microsoft Great Plains, plus an open architecture that makes it easy to develop custom programs. Progent can show you how to configure and support a reliable, protected server and communications infrastructure to support Microsoft GP, and can offer expert Great Plains consultants to help you turn the advanced features of Great Plains accounting into a productive business solution.
For small company information systems, managing and combining virus detection with disaster recovery along with the preparartion for restoring vital systems after a serious breach demands an on-going effort that entails a sophisticated set of tools, procedures, and policies. Progent’s CISM and ISSAP qualified security experts can assist you with network security and virus defense at any level, from security audits to designing a comprehensive security strategy. Progent’s security consulting offerings feature affordable hourly or contract service to show customers how to install and maintain protected small business information networks based on Windows and Cisco Systems technology. Progent offers expertise for information security products from all major security defense vendors including Cisco Systems Firewall, Computer Associates, Netscreen, Symantec, McAfee, Sonicwall, Neoteris, Ingate, and Watchguard. Progent’s network security support engineers offer expertise in physical security, mobile security, operational security, hardware security, programming security, security infrastructure, security administration, security planning, security assessment, and network security auditing. Progent can also help with telecommunications, network and Internet security, access permission systems and processes, disaster recovery planning, data backup, and encryption.
Progent offers IT services for mid-size companies with 50 to 250 system users. The mid-size business or work group has typically been an underserved part of the market for network consulting services. The overhead and service access practices of large third-party service organizations make them too costly for the ordinary mid-size company or small medium business (SMB), which commonly has a minimal IT budget with which to support an IT system whose complexity and capability are often similar to the networks of far bigger companies. Progent's service delivery model, which takes great advantage of remote support, virtual office infrastructure and 24x7 server monitoring, significantly lowers the network maintenance expenses of an SMB while offering the small company with big-company support from professional, world-class experts with background in a broad range of midsized business network solutions. If your mid-sized organization or small business is searching for levels of network help needed for a mid-size office without paying enterprise prices, call Progent.
Les Kent has a 25-year track record of effective network integration, executive administration, sales, and operations. He has shown a knack for developing elegant IT solutions in his roles as as a network designer, application developer, project manager, deployment consultant, and problem solver for small businesses, new ventures, and major enterprises.
For mid-size businesses who need network consulting services, Progent can deliver a variety of options including local help, on-line assistance, off-site Help Desk, 24x7 support with remote network monitoring, temporary staffing, site relocation services, application development, and expert consultation. For medium-size businesses in California or other areas serviced by Progent's onsite consultants, Progent provides expert onsite help for fixing technical issues rapidly and affordably.
