Progent is organized provide in-depth online consulting for all technical areas associated with today’s small business IT systems and allows you to outsource an array of strategic, on-demand services including a temporary CIO to provide advanced IT design and negotiating capability, a Technical Response Center for help desk services, proactive remote monitoring, spam and email-borne virus protection as an outside-the-firewall service, best-practices project management help for critical initiatives such as site moves orOS upgrades, Cisco-certified experts for designing high-performance and reliable network infrastructure, certified security specialists to ensure data safety and compliance, disaster recovery experts to help design business continuity plans, and software programmers to create, customize, or repair mission-critical applications.

Additional Topics of Interest

Cisco VTC Technology Professional
Videoconferencing Network Consultants Sunnyvale, California

Progent offers the services of a certified consultant with an extensive background integrating products from the major telepresence providers such as Cisco, Polycom, and LifeSize and can assist you to design, configure, expand, or maintain a video conferencing environment that preserves your investment and maximizes the business value of your IT system. Progent can also provide the expertise of network infrastructure consultants who can assist companies of all sizes to build and maintain a communications network that provides the speed, reliability, security, and scalability you need to accommodate your video conferencing/telepresence solution.

Telepresence Engineer
Cisco VoIP Phones and Jabber Troubleshooting in Richmond

Cisco Unified Communications Manager, formerly named CallManager, operates as the core of Cisco's collaboration platform. Unified CM and Cisco Unified Communications Manager Express provide a modern IP-PBX solution by integrating closely with unified messaging apps that include Cisco Unified Communications Manager IM and Presence Service, Cisco Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact center. Progent's CCIE-certified consultants can assist with any aspect of Unified CM support and debugging in areas that include integrating VoIP phones and desktop video phones, reviewing dial plans, setting up SIP trunking and PSTN calling, installing Cisco ISR routers with CUBE support, creating UCS server failover solutions for high availability, and integration with Exchange Server.

Mac OS X Networking Companies
Yonkers, New York Award Winning Consultants for Mac OS X Online

Progent provides nationwide remote technical support and troubleshooting services for businesses that operate Apple Mac OS X environments or whose IT systems feature a mix of Apple Mac and Microsoft technology. Progent's engineers offer Apple Mac OS X users a variety of services such as desktop assistance, migration to the current edition of OS X from legacy versions of Mac OS X, plus help with Apple Macintosh application software. Progent's specialists in Apple technology can also help your business with Apple iPhone and Apple iPad integration and management, or moving to iCloud services. Online network consulting provides optimum return for your information technology budget by extending client efficiency and limiting the hours charged for network analysis and repair. Advanced remote support tools and skilled service specialists and engineers combine to enable Progent to handle most IT issues without squandering time and money by going to your location. In most of cases your IT issues can be dealt with by telephone or through a combination of telephone support and online connectivity. Progent can make available Cisco CCIE infrastructure experts and CISM qualified security professionals to assist you with the most difficult network issues.

Small Business IT Service Providers
Small Business Computer Tech

For small companies interested in Progent's network support outsourcing, consulting, or technical support services, call 800-993-9400 or send email to

Excel and SQL Server Professional
Microsoft Certified Expert Office Excel 2016 Consultant Baltimore, MD

Progent's certified Office Excel and Office 365 Excel application consultants can provide a wide range of online support services to assist you to plan, develop, test, deploy, administer, and debug applications based on any version of Excel, including Excel Online and Microsoft Office 365 Excel. Progent can help your business to migrate your legacy Excel applications to the newest versions of Excel, integrate Excel with iOS-powered iPhones and iPads and Android smartphones and tablets, and identify and fix compatibility issues between various versions of Excel. Progent offers as-needed help to clients looking for a fast fix to a stubborn issue related to Excel and Progent can also provide comprehensive project management services for migrating or creating mission-critical applications based on Excel. Progent's affordable webinar training classes for Office Excel can be customized to meet the needs of individual users or teams.

SQL Server 2016 Disaster Recovery Outsourcing
Scottsdale, Arizona Support and Help

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Small Business Server 2003 Remote Consulting
Microsoft Small Business Server 2011 Consultant in Frisco, TX

Microsoft Small Business Server (SBS) is an affordable suite of essential servers that offers the basis for a feature-rich but manageable IT network. The inter-connectivity demands of the Microsoft .NET functions included with Microsoft Small Business Server calls for a network consultant with real-world expertise and extensive knowledge in designing and implementing effective end-to-end information technology systems. Progent's Microsoft-certified consultants have broad backgrounds with the technologies built into SBS 2011 and SBS 2008. This experience ensures you success in deploying, managing, and servicing IT environments powered by the SBS suite of servers and applications.

ProSight Managed IT Services for Small Businesses Engineer
Network Management outsourcing consultants Help and Support

Progent's ProSight portfolio of managed services are intended to provide organizations who have minimal in-house network administration and support staffs with low-cost help from enterprise-class management tools and consulting experts. Benefits of Progent's ProSight line of managed services include flat-rate IT maintenance costs, automation of routine administrative tasks, continual absorption of new technology, graceful transition from older systems to modern solutions, close fit between information technology with business objectives, guidance from veteran network consultants, and freeing up management to focus on business issues instead of ever-changing information technology.

Professional for Citrix Essentials
Online Help for Citrix XenServer Boise, Idaho

Citrix has developed a powerful line of products that provide enterprise-grade manageability, scalability, and performance for server virtualization and for server-based delivery of virtual Windows desktops and applications. For distributing virtualized Windows desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For making and administering virtual servers, Citrix has developed Citrix XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified engineers can assist you to assess the business benefits of Citrix technology and help you plan, test, implement, optimize, and support Citrix virtualization platforms.

Firepower Configuration
Consultants for ASA Firewall with Firepower Anaheim, CA

The new ASA 5500-X Series of firewalls with Firepower Services provide substantially more performance than Cisco's legacy PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 security appliances for all new deployments. Progent's Cisco-qualified CCIE network experts can assist your company to maintain your existing PIX or ASA 5500 firewalls or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, integrate, optimize, manage and troubleshoot firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.

Progent's certified consultants can assist you to evaluate the business value of Windows Server 2012 R2 for your company, develop test environments and migration strategies, optimize your network for on-premises, multi-site, private or public cloud-based, and partial-cloud datacenters, educate your IT support team, create an enterprise-wide security strategy, streamline network administration, assist with creating applications, and generate and test a DR/BC plan.

Consultants for Nexus 3000 Switch
Nexus Switch OTV On-site Technical Support Baltimore, MD

Cisco Nexus switches are engineered to provide the throughput, scale, dependability, virtualization support, density, security and manageability needed to act as the heart of an enterprise data center. Progent's Cisco-certified Nexus switch experts are available to provide online and on-premises consulting expertise to assist your business to plan an efficient switch architecture, set up pilot systems to confirm your network design, deploy Nexus switches, create and implement appropriate policies, perform security vulnerability assessments, configure advanced monitoring, fully utilize network resources by means of virtualization, analyze and repair switching and routing problems, optimize performance, plan for expected growth, and take advantage of the advanced fault-tolerant capabilities available for Cisco's Nexus family of switches. Progent can also assist your business to upgrade efficiently from legacy Nexus models or Cisco Catalyst switches to current Nexus switches.

Exchange 2010 Integration Network Engineer
Exchange 2010 Compliance Professionals in Detroit, MI

Progent's Microsoft Gold certified engineers can deliver affordable remote and on-premises help to implement your migration to Microsoft Exchange Server 2010, produce comprehensive documentation of your new messaging environment, train your network support team and users to get them ramped up quickly on Exchange 2010, and offer continuing administrative services and technical support. Progent's consultants can also assist you to migrate from Microsoft Exchange 2010 to Exchange Server 2013 or Exchange 2016.

ASA and PIX Online Technical Support
ASA and PIX Firewalls Network Engineer in Raleigh, NC

Progent's Cisco-qualified CCIE network experts can help you to maintain your current PIX 500 or Cisco ASA 5500 firewalls and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to plan, deploy, optimize, manage and debug firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services