Progent is organized deliver comprehensive remote support for all technologies associated with small company IT networks and allows you to outsource an array of strategic, as-needed services such as a part-time Chief Information Officer to offer advanced planning and negotiating skills, a Call Center for help desk support, proactive remote monitoring, spam and email-borne virus filtering as an outside-the-firewall service, project management for major projects such as office moves oroperating system upgrades, connectivity experts for designing high-performance and reliable infrastructure, security engineers to verify data protection and compliance, disaster recovery experts to create business continuity strategies, and software programmers to create, enhance, or troubleshoot mission-critical application programs.


Additional Topics of Interest

ProSight Remote Server Monitoring On-site Technical Support
Technology Consulting for Server and Desktop Monitoring and Reporting Wichita, KS

ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to keep your IT system operating efficiently by checking the health of critical devices that drive your information system. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your designated IT management personnel and your assigned Progent engineering consultant so any potential issues can be resolved before they can impact productivity.

Network Consultants for Immersive Telepresence
Cisco Telepresence Consultant

Progent offers the support of an accredited consultant with expertise integrating products from the leading video conferencing/telepresence vendors such as Cisco, Polycom, and LifeSize and can help your company to plan, configure, expand, or troubleshoot a video conferencing environment that preserves your investment and maximizes the business value of your IT network. Progent also offers the services of network infrastructure consultants able to help companies of any size to build and maintain a network that delivers the performance, reliability, protection, and scalability required to support your telepresence solution.

Online Troubleshooting for iPhone 5
Support and Integration Buffalo, NY

Progent's experts offer Apple macOS and Mac OS X users a variety of services such as workstation support, Apple macOS and OS X consulting, Mac co-existence with Windows environments, Entourage and Exchange Server expertise, network protection services, and one-on-one training. Progent can help businesses to upgrade to macOS from OS X or other earlier versions of Apple OS X and Progent can provide help with Apple Mac application software. Progent's specialists in Apple technology can also help you with iPhone integration and Apple iPad management, or migrating to iCloud services. For business networks built exclusively on Mac OS X or for networks incorporating a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the complexity of designing, integrating and supporting a network infrastructure that is reliable, safe, fast and able to achieve your organization's objectives.

Microsoft Office XP Outsourcing Technical Support
Microsoft Office System Professionals Santa Ana, California

Progentís IT outsourcing packages offer budget-friendly computer consulting for small companies. Whether it involves designing network architecture, creating an in-house Help Desk or outsourcing a one, deploying an updated email system, monitoring your system, or building a web-based business application, outsourcing your IT technical services can reduce costs and minimize uncertainties, allowing IT support budgets to increase in a more linear and controlled manner than is feasible by building up a large, all-purpose in-house IT organization. Progentís Outsourcing White Paper and flyers explain how Progent can enable you to build a protected and robust system architecture for your critical business software based on Microsoft Windows such as Office XP, Microsoft Office 2003, and Office 2000.

Hyper-V Virtual Server Professionals
Microsoft Hyper-V Server Consolidation Technology Consulting in Tucson

Progent's Microsoft-certified consultants can help you evaluate the possible benefits of Hyper-V-powered virtualization for your business, perform test implementations to validate Hyper-V's compatibility with your line-of-business applications, evaluate your network and server architecture for smooth performance with virtualization technology, assist you in migrating to Microsoft Windows Server 2008 and configuring Windows Hyper-V, train your network management staff to track and administer Hyper-V, offer expert consulting help for enhancing the protection of your virtual machines, design and test disaster recovery processes that maximize system uptime, and deliver continuing consulting and maintenance including low-cost online troubleshooting and turn-key Help Desk outsourcing.

ISR Routers Professionals
Consultants Menlo Park

Cisco offers a full product line of routers that includes appliances designed to provide the protection, performance, and reliability demanded by customers from small offices to global enterprises and service providers. Cisco routers feature support for redundancy, automatic failover, and redundant power for improved reliability and system availability. Progent can show you how to select and integrate Cisco routers to build a reliable infrastructure for your network and to make it easy to expand as you add new users, start new offices, install new services, extend your network to clients and partners, and manage an increasingly mobile workforce. Progent offers expertise in a range of routers powered by Cisco's IOS operating system, such as the Cisco 800 family of small office VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 2900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, CRS Carrier Routing System for core Networks, plus older 2500 and 2700 Routers.

Juniper SSG20 Router Security Tech Services
Hawaii Juniper SSG550M Router Cybersecurity Organizations

Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

Windows Failover Cluster Integration Services
High-Availability Failover Clustered Servers On-site Technical Support in San Carlos, CA

The server cluster feature set incorporated into the Datacenter and Enterprise versions of Windows Server 2008 has been dramatically re-engineered to simplify the deployment, setup, and maintenance of clusters that provide improved levels of network availability, protection, efficiency, and flexibility. New or improved capabilities include cluster Validation, revamped setup and installation, improved cluster management, new cluster architecture for maximum uptime, better protection and quorum structure, elimination of failure points, greater storage and RAM capacity, and improvements for geographically dispersed clusters. Progent's Microsoft-certified consultants can assist you assess the business benefits of failover clusters, plan and execute a deployment, educate your IT personnel to manage your cluster environment, provide continuing consulting and support services, and produce and test a disaster recovery procedure.

Oracle 11g Upgrade Consultants
Top Ranked Professional in San Antonio, TX

Progentís expert software programmers, database designers, and program managers can assist enterprise clients to carry out development programs for Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include access to seasoned program managers for advanced planning and project co-ordination or Progent can assist clients plug expertise gaps by offering relational database architects and software programmers experienced in developing line-of-business applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can help clients to incorporate SharePoint with other applications like SQL Server and Excel to create data-intensive intranets and web portals. Progent also can provide experience with multiple web development tools and can help businesses to create, enhance, repair, or migrate web applications to utilize the latest advances in web technology.

Remote Support for Microsoft SQL Server
SQL Server 2005 Information Technology Consulting Santa Rosa, California

SQL Server 2000 is a complete, Web-enabled database and data analysis package that enables the rapid creation of a new generation of enterprise-class programs that can provide your company a critical competitive advantage. SQL Server provides core support for XML and the capability to query across the Internet and beyond the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of work helping with Microsoft technology, assures you success in designing, deploying and administering Microsoft SQL Server applications that are seamlessly connected with other applications based on Microsoft's .NET platform.

MCSE Expert Certified Company-wide Standards for Best Practices Network Help
Problem Escalation Through Teamwork Online Support in Shreveport, Louisiana

Progentís team of Microsoft and Cisco certified consultants average longer than a decade of real-world industry background, in the trenches of network support, executing a broad range of IT tasks for an extensive array of businesses. Every Progent consultant shares a proven collection of personal best practices which are incorporated into company-wide best practices training that Progent teaches its consulting staff. This ensures that you get not just world-class IT help, but also a consultant with proven methods for applying technical knowledge to resolve actual network problems rapidly.

ProSight Private Cloud Hosting Services Consultants
ProSight VM Hosting Consulting

Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small or mid-size organization's production servers in a solution that delivers the maximum degree of dependability and expandability and is also easy to transfer to another host. ProSight Virtual Hosting options are based upon mature virtualization platforms that enable small and midsize companies with multi- platform IT systems to economize dramatically on the costs of capital investments, infrastructure maintenance, and network management while benefiting from world-class fault tolerance and an unmatched degree of vendor independence.


















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