Progent offers technical support for mid-size businesses with 100 to 250 system users. The medium size business or office has typically been an underserved part of the market for network support expertise. The overhead and service access practices of major outside support organizations make them too costly for the typical mid-size company or small medium business (SMB), which usually has a modest information technology budget with which to maintain an IT system whose complexity and sophistication are often similar to the information systems of much larger enterprises. Progent's support delivery model, which takes great advantage of online service, virtual network infrastructure and 24x7 network monitoring, significantly reduces the network maintenance costs of an SMB while offering the small company with big-company service from certified, IT consultants knowledgeable in a wide range of small business technologies. If your medium size organization or small business is searching for levels of IT support appropriate for a medium size office without paying big-company prices, you need Progent.


Additional Topics of Interest

Microsoft Exchange 2000 Integration Services
Milpitas, CA Configuration

Progent is among the most experienced IT support firms in the San Francisco Bay Area for integrating email solutions powered by Microsoft Exchange 2000 Server. Progent specializes in helping small companies get the full benefits of Microsoft Exchange Server 2000 for typical scenarios such as upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and outsourcing your Exchange 2000 management.

Engineer for SMS Migration
Technology Consulting Services for SMS Migration in Sacramento

Progentís Microsoft certified experts offer small and medium size businesses enterprise-level consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows companies to deliver important software quickly and automatically to appropriate users, lower software costs and stay compliant by determining patterns of usage, enhance Windows security by improving your awareness of weak points and by installing targeted updates, manage your external workforce through accepted standards independent of connection or geography, and reduce operational expenses by fully utilizing the administrative capabilities incorporated into Windows. Progentís SMS engineers can show you how to use SMS economically for automated software and application installation, security patch control, and resource monitoring management including program and hardware inventory.

Online Help for Exchange 2013 Integration
Professional for Exchange 2013 DAG Cincinnati, Ohio

Exchange 2013 incorporates major enhancements to the functionality of Microsoft Exchange 2010 and delivers powerful innovations as well as a revamped architecture. These improvements favorably impact key areas like manageability, availability, compliance, cost of ownership, collaboration, scalability, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to understand the possible business benefits of upgrading to Microsoft Exchange Server 2013, design a cost-effective test and deployment plan, and educate your IT team to maintain your Exchange 2013 environment. Progent can also provide ongoing remote consulting and management for Exchange 2013.

System Center MOM Professionals
Pacheco, CA Consultant for Remote Monitoring and Reporting

Remote continuous monitoring, automated alerts, and periodic analytical reporting are crucial to preserving the proper operation of your IT system and eliminating preventable and expensive disruptions. Remote Monitoring and Management technology has progressed so far that businesses of any size can get a degree of network stability that was previously reserved for large enterprises. Progent can provide a variety RMM options delivered as economical service packages created to assist you to identify and resolve a most IT network problems before they get big enough to disrupt your business.

Specialist for Microsoft Exchange 2010 Migration
Microsoft Exchange 2010 Upgrade Specialists

Progent offers comprehensive support for each step of your Exchange Server 2010 migration including end-to-end project management, site analysis, project planning, cost estimates of all new software licenses and hardware needed, recommended sourcing, system verification at customer location or at Progent's testing facility, managing transitional coexistence between Microsoft Exchange 2010 and Exchange 2003 or 2007, implementation of the solution, deactivating the old system, and training for client's IT staff and users.

Check Point Series 80 Consultant
Check Point Software Blade Evaluation in Austin, TX

Progent's Check Point Software consultants can show you how to choose and deploy Check Point Software Firewall and VPN software and appliances powered by Check Point's security platform to offer an economical and effective security defense for your corporate network. Progent can also show you how to integrate other Check Point technologies such as ZoneAlarm and Check Point Power-1 appliances with security products from other suppliers and offer a single source for continuing technical support, administration, education, and consulting expertise.

Support for 2800 ISR Router
Akron Online Support for 2800 ISR Router

Cisco has designed a full product line of routers that includes appliances built to provide the security, performance, and availability demanded by customers ranging from small businesses to global enterprises and service providers. Cisco routers feature support for redundancy, automatic failover, and backup power for improved fault tolerance and network uptime. Progent can help you select and integrate Cisco routers to build a reliable infrastructure for your network and to make it easy to expand as you add new users, start new offices, install new services, extend your network to customers and partners, and manage an increasingly mobile workforce. Progent offers expertise in a variety of routers powered by the Cisco IOS operating system, such as Cisco's 800 series of small business VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, Cisco CRS Carrier Routing System for the network core, as well as older 1700 and 2600 Series Routers.

Specialist for Videoconferencing
Polycom RTX Telepresence Specialists West Sacramento, CA

Progent can provide the support of a senior specialist with years of hands-on experience configuring, managing, and upgrading telepresence platforms from leading suppliers including Cisco/TANDBERG, Polycom, and LifeSize. Progent can coordinate with your internal network support group, your Internet Service Provider, and your video conferencing technology vendor to assist your company maximize the strategic value of your video conferencing solution.

Linux Remote Specialists
CCIE Expert Certified Solaris Online Network Administration Alabama

Progent offers nationwide remote help and troubleshooting services for businesses that run UNIX, Linux, or Sun Solaris environments or whose information systems feature a combination of UNIX and Microsoft products. Online IT help provides optimum leverage for your information technology budget by extending client productivity and shortening the hours billed for network repair services. Sophisticated remote support technology and experienced service specialists and engineers allow Progent to handle most network issues without wasting time and money by going to your site. In most of cases your network issues can be dealt with by telephone or via a mix of phone help and online network analysis. Progent can offer the services of Cisco CCIE infrastructure engineers and CISSP certified security specialists to help with the most challenging system issues.


















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