Network Support for Mid-size Businesses IT Consulting Services for Northern California and the Central Valley
Progent provides IT services for medium size businesses with 50 to 250 network clients. The medium size business or office has typically been an underserved segment of the market for IT support services. The cost structures and support delivery practices of major outside service organizations make them too expensive for the typical small business or small medium business (SMB), which commonly has a modest IT budget with which to maintain an information network whose complexity and sophistication are frequently similar to the information systems of far bigger companies. Progent's support delivery model, which takes great advantage of remote service, virtual network infrastructure and proactive server monitoring, significantly reduces the network support expenses of a small-medium business while providing the small company with enterprise-level service from certified, IT consultants with background in a wide range of small business technologies. If your medium size company or small business is searching for levels of IT support appropriate for a medium size office without paying enterprise costs, contact Progent.
Progent is a Certified Cisco Partner offering on-staff certified engineers available to assist you to deploy or maintain Cisco-powered network solutions. As a Certified Partner for Cisco Systems, Progent can provide the expertise of Progent's on-staff CCIE-qualified specialists who have expertise in planning, deploying and repairing network solutions based on Cisco products. Because Progent is in addition a Microsoft Gold Partner and provides world-class help for a wide range of business software, Progent can help you develop end-to-end information technology solutions that maximize the strategic benefit of your information system. Cisco's industry-leading selection of networking and security products familiar to Progent includes PIX 500 Series and ASA 5500 Series firewalls, secure broadband and multi-function routers, Cisco Aironet wireless access points and bridges, VoIP phones and systems, Cisco Catalyst switches, as well as security and Virtual Private Network technology.
Small to mid-sized businesses can now get all the benefits of Microsoft Operations Manager and also have fast access to Progent’s Microsoft and Cisco qualified IT consulting experts. With Progent's economically priced network service programs, mid-size businesses can select a basic MOM-based co-sourcing package with network monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing solution. Progent offers expertise in Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to provide small company networks world-class reliability, security and performance.
Microsoft Windows Active Directory demands extensive practical experience to configure efficiently across an enterprise. Progent’s Microsoft certified engineers are skilled in planning, deploying, and maintaining sophisticated Enterprise AD projects. Progent’s fields of expertise with Microsoft Windows 2003 AD include replication problems, multi-domain partition design, repair of corrupted Active Directory objects, dealing with residual beta version configuration objects in production AD environments, and fixing failed configurations of AD and AD-integrated applications.
Progent's Microsoft-certified consulting team can provide network help and IT consulting services for Microsoft Operations Manager and for the growing family of Application Management Packs that bring the benefits of MOM to a broad range of business-critical services. Progent supports Microsoft Operations Manager 2005 and MOM 2000 to give small information systems maximum reliability, protection and performance. Progent can show you how to benefit from Microsoft Operations Manager by performing needs assessment, installation, configuration, customization, technical support, Help Desk support, security planning, and management. With over five years of experience working with the NetIQ platform upon which MOM is based, Progent's network consulting professionals can offer small companies enterprise-class support for MOM.
Progent offers Windows Cluster Server assistance to help your organization utilize non-stop server clusters that can deliver 24x7 operation. Windows cluster servers for non-stop networks include Microsoft Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Exchange Cluster. By showing you how too plan high availability clustered server environments based on Windows Server Cluster 2003, Progent’s qualified Windows consultants make sure that your high availability clustered servers are configured to optimize the strategic advantage of your computer system.
Progent's Microsoft certified support team can help you define and implement an efficient in-place Microsoft Exchange 2007 migration plan that minimizes network downtime, simplifies long-term support demands, and makes your Microsoft Exchange 2007 Server easy to manage. For complicated multiple server or multi-location migrations, Progent has the experience to complete your project rapidly and affordably. Progent's Microsoft Exchange Server 2007 support, repair, and consulting offerings include assistance with the configuration of outside vendor add-ons to Microsoft Exchange Server 2007 that are in keeping with your business goals.
Years of background providing Microsoft support and Cisco technology consulting has enabled Progent to build a unique ability for supporting branch offices that need IT service with the responsiveness common to with small firms but which includes effective client interaction, complete documentation, and compliance with enterprise IT standards. If your corporation has a sales office situated anywhere in Northern California or any region covered by Progent's consultants, Progent can offer a wide range of in-person and remote network support services and system architecture expertise.
Progent’s certified Cisco IT security consulting professionals provide expert PIX Firewall and ASA Firewall consulting support covering architecture, configuration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewalls delivers strong user and application policy enforcement, sophisticated attack defense, and secure connectivity services. Ranging from economical, plug-and-play desktop appliances for small and home offices to scalable gigabit appliances, Cisco PIX Firewall and ASA Firewalls offer a high level of protection, performance, and high reliability for network environments of any size. PIX and ASA Firewalls are based on a proven, specially designed platform,minimizing common OS-specific security gaps.
Progent's Juniper Networks consultants can show you how to set up and manage Juniper NetScreen Firewalls and Juniper VPN products and Juniper Security Manager software for Juniper Netscreen Firewalls. In addition to providing integration support for
Juniper Firewalls and Juniper VPN products, Progent's CISSP certified security experts and CISM certified consultants can help you develop a company-wide security strategy and design security into your business processes.
Progent can provide convenient, quick, and affordable access to Cisco CCIE engineers. Cisco Certified Internetwork Experts are highly-qualified network experts who are awarded this top-level certification only through thorough testing by Cisco Systems. CCIEs can handle even the most complex issues surrounding network design, deployment, troubleshooting, and service. Progent’s CCIE professionals work closely with Cisco engineers in analyzing problems with Cisco's IOS platform and developing fixes or obtaining software updates to correct problems. Progent can provide quick access to a CCIE by telephone so you are able to get immediate help for tough network problems that are impacting business productivity but are beyond the expertise of your usual IT support providers. Progent's CCIE support professionals can link to your environment using state-of-the-art off-site support tools to deliver timely and cost-effective analysis and remediation of urgent network problems.
Progent can supply companies in the San Francisco Bay Area and major cities nationally with experts to show how to deploy Microsoft Project, integrate the program with popular applications including Outlook and Excel, and provide custom education. Progent's staff consultants can help your business plan and maintain a safe, robust network and communications foundation to support your MS Project applications. Progent can also promote corporate project management success by setting up Microsoft Project Server.
Progent’s IT outsourcing services provide economical computer support for small organizations. Whether it involves planning network infrastructure, creating an in-house Help Desk or outsourcing a one, rolling out an updated email platform, monitoring your system, or creating an on-line business solution, outsourcing your IT engineering services can contain expenses and minimize risks, allowing IT service budgets to grow in a more moderate and manageable fashion than is possible by assembling a large, all-purpose internal network support staff. Progent’s Outsourcing White Paper and datasheets explain how Progent can help you build a secure and robust system foundation for your critical business software based on Windows such as Microsoft Office XP, Microsoft Office 2003, and Office 2000.
