Progent offers network support for medium size companies with 100 to 250 network users. The mid-size business or work group has typically been an underserved part of the market for IT consulting expertise. The cost structures and service delivery practices of major third-party service organizations make them too costly for the ordinary mid-size business or small medium business (SMB), which usually relies on a modest information technology budget with which to support an IT system whose advanced technology and sophistication are frequently comparable to the information systems of much larger enterprises. Progent's support delivery model, which takes great advantage of online support, virtual office technology and 24x7 server monitoring, significantly reduces the network support costs of a small-medium business while offering the mid-size organization with enterprise-level support from professional, world-class experts with background in a broad array of midsized business network solutions. If your mid-sized organization or small business is looking for levels of IT support needed for a mid-size organization without paying enterprise costs, you need Progent.


Additional Topics of Interest

Exchange 2007 Remote Support
Microsoft Exchange Remote Troubleshooting

Progent's Microsoft certified consultants can help you define and deploy a smooth in-place Exchange Server 2007 upgrade strategy that avoids productivity downtime, simplifies long-term support requirements, and makes your Microsoft Exchange 2007 Server easy to manage. For complicated multiple server or multi-site migrations, Progent offers the experience to finish your move rapidly and affordably. Progent's Exchange 2007 support, repair, and consulting services include expertise with the integration of third-party add-ons to Exchange Server 2007 and the creation of unified messaging implementations powered by Exchange 2007 Server.

SQL Server 2012 xVelocity Support
Online Support Services for SQL Server 2012 Security

Progent offers the expertise of Microsoft-certified engineers and experienced database application programmers, DBAs, project management experts, Cisco-certified network architects, disaster recovery/business continuity specialists, and data security professionals to assist you to assess the likely advantages of Microsoft SQL Server 2012 for your business, set up pilot environments at your site or at Progent's lab, design and execute out a smooth migration to SQL Server 2012 from previous versions of SQL Server or from legacy RDBMS solutions, and define an efficient and safe IT infrastructure that helps you realize the full strategic benefit of SQL Server 2012.

Microsoft Small Business Server Consult
Microsoft SBS 2008 Computer Consultants

Microsoft Small Business Server (SBS) is a low-cost suite of essential servers that provides the basis for a powerful but manageable information. The inter-connectivity requirements of the Microsoft .NET components included with Microsoft Small Business Server calls for an IT consultant with hands-on expertise and extensive knowledge in designing and implementing effective and comprehensive information technology solutions. Progent's Microsoft-certified experts have broad backgrounds with the technologies built into Microsoft SBS 2011 and SBS 2008. This expertise ensures you success in installing, administering, and troubleshooting IT solutions powered by the SBS suite of servers and applications.

SQL Server 2017 SSRS Computer Engineer
Support Outsourcing for SQL Server 2017 Backup in El Paso, TX

Progent's Microsoft-certified SQL Server 2017 consultants can help you to evaluate the business benefits of upgrading to SQL Server 2017 and can help your organization to design and carry out a smooth migration of your current SQL Server environment to any network model including local, cloud-hosted, or hybrid. Progent's consultants can provide remote or onsite support ranging from on-demand design review or troubleshooting to comprehensive project management and co-management to ensure your SQL Server 2017 project is successfully completed on time and on budget.

Microsoft Partner Solution Provider
Certified Microsoft Partner Service Birmingham

Progent is a Microsoft Certified Partner and has earned accredited competencies such as Information Worker Solutions. Microsoft Certified Partners represent the elite organizations who receive the top customer endorsement and enjoy the tightest working relationship with Microsoft. The knowledge, skills, and commitment required to achieve the level of Microsoft Certified Partner benefits Progent's customers by enabling Progent to offer your business better support for your information network.

Connecticut Outsourcing Technical Support
Network Consulting Firms for Indiana

Progentís Technical Response Center offers nationwide extended hours remote assistance for information systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-certified support engineers provide after-hours telephone help and remote secure computer connection to isolate and resolve network problems quickly and economically. The breadth of IT expertise available from Progent's staff of nationwide support engineers allows Progent to escalate even the toughest network issues to appropriate experts as required. For critical issues, the TRC tries to answer your request for service within one hour.

IT Services for Services Documentation
Technology Consulting Services for Service Database

Progent uses a sophisticated support reporting system that records and formats complete documentation for all billed services. Unlike many freelance consultants or small service firms who offer minimal documentation or details of services performed, every service delivered by Progent is tracked by full documentation. Each Progent consultant has use of the support documentation transmitted by each consultant to every client. The practice of documenting and organizing service activity allows more efficient support and eliminates a slew of common problems such as when a service customer is effectively held hostage to a consultant who refuses to release vital service information.

Anti-Virus Support
Postini Consultants Gilroy, CA

E-Mail Guard represents a comprehensive solution for defending against spam and virus attacks. E-Mail Guard addresses the protection and administration of company email by offering continually improved spam and virus filtering, policy administration, content testing, and protection against email-borne DHA and denial of service attacks. E-Mail Guard also features tracking, management and analysis utilities as well as outbound email filtering to help you fix your email system and define and enforce corporate security policy.

Windows Knowledge Transfer
Router Training Fort Worth, TX

Progent is committed to knowledge transfer from Progent's support experts to customers. By teaching customers to resolve problems that are within their comfort zone, Progent can focus on delivering hard-to-find services where Progent faces little competition. Medium-size companies who work with familiar independent service providers or who maintain internal IT staffs benefit when Progent transfers knowledge about critical technology and tested processes to make their IT environments more reliable, secure, and efficient.

Cisco Certified Remote Technical Support for ASA and PIX
Richmond, Virginia Consultants for Cisco ASA Configuration

Progentís certified Cisco network security consulting professionals offer high-level PIX Firewall and ASA Firewall consulting services covering infrastructure design, integration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewall products delivers robust user and application policy enforcement, mutlivector attack defense, and safe access services. Ranging from economical, plug-and-play desktop devices for small and home offices to modular enterprise-class appliances, Cisco PIX Firewall and ASA Firewalls offer a high level of protection, performance, and excellent reliability for IT systems of any size. PIX and ASA Firewalls are based on a hardened, purpose-built operating system, eliminating possible OS-specific security holes.


















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