Progent offers IT services for medium size companies who have 100 to 250 network clients. The medium size business or office has typically been an underserved segment of the market for network support expertise. The cost structures and support access models of major outside support firms make them excessively costly for the ordinary small business or small medium business (SMB), which commonly relies on a modest information technology budget with which to support an information network whose advanced technology and sophistication are often similar to the information systems of far larger companies. Progent's support delivery model, which takes full advantage of remote service, virtual office infrastructure and proactive network monitoring, dramatically reduces the IT maintenance costs of a small-medium business while providing the small company with big-company support from certified, world-class experts knowledgeable in a wide array of midsized business technologies. If your mid-sized company or small business is searching for the quality of network support needed for a medium size organization without budgeting enterprise prices, you need Progent.


Additional Topics of Interest

Network Support Outsourcing Consultant Services
IT Support Outsourcing Engineers in Phoenix, AZ

Progent can deliver in-depth online support for all major technical areas common to today’s small business IT networks and offers a variety of vital, on-demand services such as a temporary Chief Information Officer to provide senior-level IT design and budgeting capability, a Technical Response Center for help desk services, 24x7 remote monitoring, spam and email-borne virus protection as a managed service, project management for critical initiatives like office moves orOS migrations, connectivity experts for building and maintaining high-performance and robust network infrastructure, security engineers to ensure information protection and compliance, disaster recovery experts to create business continuity strategies, and software programmers to create, enhance, or repair mission-critical applications.

System Center Operations Manager IT Consultants
Remote Monitoring and Reporting Technical Support

Progent's Microsoft-certified consultants have more than 10 years of background planning, implementing, optimizing and repairing SCOM environments and offer companies of any size expert online or onsite consulting support for System Center 2012 Operations Manager. Progent can help you to design an architecture for SCOM 2012 servers that provides the performance and resilience needed to monitor your datacenter effectively, whether your infrastructure are onsite, in the cloud, or a mixed environment. Progent can also assist you to import and set up System Center 2012 Operations Manager management packs based on leading practices for monitoring network infrastructure and Microsoft and third-party applications and services. Also, Progent can deliver fast remote or onsite troubleshooting to help you to remediate critical issues detected by Microsoft SCOM 2012.

Microsoft CRM Computer Consultant
MSCRM Integration Support in Oklahoma City, OK

Microsoft Dynamics Customer Relationship Management helps mid-market businesses build profitable client relationships. Integrated Sales and Customer Service modules enable in-house staff to share information to help promote selling success and offer steady, effective customer service. Progent can configure the most sensible network environment, including mobile wireless connectivity, to support MS CRM, and Progent's Experts Team can provide your Northern California company with a certified MSCRM professional who can show you how to combine Microsoft Dynamics CRM with your sales or customer service data.

Private Cloud Solutions Consulting Services
Virtual Server Private Cloud Hosting Consultancy

Progent's Private Cloud Hosting and Management outsourcing offers complete hosting of a small organization's production servers in an environment that gives the highest degree of dependability and scalability and is also easy to transfer to another host. Progent's Private Cloud Hosting services are based upon proven virtualization architectures that enable small and midsize businesses with multi- platform IT systems to save dramatically on the costs of capital equipment, infrastructure maintenance, and network management while benefiting from world-class fault tolerance and an unmatched level of vendor flexibility.

Integration for 3504 wireless controller
Worldwide IT Consulting for Flex Series Wireless Controller in Louisville

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Altaro VM Backup Encryption Support and Integration
San Jose, California, Silicon Valley Altaro VM Backup Replication Outsourcing

Altaro VM Backup software offers small businesses a reliable and budget-friendly solution for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud-hosted environments and also supports low-cost cloud backup to Azure Block Blob storage. Top features include industry-leading inline deduplication to cut backup storage requirements, Continuous Data Protection with backup intervals as short as five minutes for reducing your Recovery Point Objective, advanced encryption, granular restore capability for specific files and emails, support for Windows Cluster Shared Volumes (CSV) and vCenter for handling large-scale environments, and support for Microsoft VSS technology to back up live VMs with zero downtime. Progent is a certified Altaro partner and offers a broad array of consulting services to help you to design, deploy, optimize and troubleshoot a backup and disaster recovery system based on Altaro VM Backup.

Database Programming Network Consultant
RDBMS Consultant Services

Progent's Microsoft-certified database application developers offer small and midsize businesses remote support for leading database platforms including Microsoft SQL Server, Oracle, MySQL, and Office Access. Consulting services available from Progent include installation and integration, database architecture and programming, management services, synchronization solutions, capacity planning, performance tuning, data migration, security and compliance, backup/restore systems, troubleshooting, and training.

Sun Solaris Remote Network Administration
Solaris Remote Security Consulting Company Santa Rosa, CA

Progent offers national online technical support and consulting services for businesses who operate Solaris environments or whose IT systems include a mix of Solaris and Microsoft technology. Remote technical support provides optimum return for your information technology dollar by extending user productivity and limiting the hours billed for computer analysis and repair. Sophisticated remote support technology and experienced service specialists and engineers combine to enable Progent to solve most network problems without squandering time and expense by traveling to your site. In most of cases your IT issues can be dealt with over the phone or via a combination of phone help and online connectivity. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISM qualified security professionals to assist with the most challenging system problems.

SCVMM 2016 and vSphere Support and Integration
Montgomery, AL System Center 2016 Virtual Machine Manager Remote Technical Support

System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of IT infrastructure monitoring and management tools and is designed to provide a centralized mechanism for deploying and administering virtualized fabric and services across hybrid networks that can incorporate on-premises and hosted datacenters and Microsoft Azure resources. Progent's SCVMM 2016 consulting experts can help businesses of all sizes with all facets of designing, implementing, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization topology, help you upgrade efficiently from legacy releases of Virtual Machine Manager, develop processes for building and installing VMs and VM hosts, implement fault-tolerant scale-out clusters, integrate your datacenter infrastructure with public clouds, configure virtual switches and load balancers, write and refine PowerShell scripts, and help you assess the strategic business benefits of the latest capabilities like Storage Spaces Direct and Host Guardian Service. Progent's virtualization experts can provide world-class Hyper-V consulting and VMware ESXi support.

Lync Server 2010 Professional
Online Troubleshooting for Microsoft Lync in Portland

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Reseller for Postini
Help and Support for Postini Corpus Christi, Texas

E-Mail Guard is a complete solution for defending against spam and virus attacks. E-Mail Guard addresses the security and management of corporate email by offering constantly improved spam and virus blocking, policy management, content filtering, and defense against email-based directory harvesting and DoS attacks. E-Mail Guard also features monitoring, management and reporting utilities plus outbound email filtering to help you fix your e-mail system and specify and enforce corporate security policy.

iPhone security On-site Technical Support
iPhone and Skype for Business integration Integration Support in Woodside, CA

Progent can provide affordable online assistance to assist your business to plan, deploy, and fix any aspect of your iPhone and Windows integration solution and is available for quick jobs to help you through occasional technical roadblocks or major engagements to help you finish large-scale initiatives on schedule and within budget. Progent has expertise in on-premises, cloud-centric, or hybrid networks and can help you build or support a resilient, secure and scalable infrastructure that is best suited to your computing model. Progent can also provide online and onsite training to show you how to manage and use your iPhones and iPads in a secure, team-oriented environment that optimizes the strategic value of your information network.

Cisco Switch Remote Technical Support
Small Business Network Consulting Companies

Progent's Cisco CCIE network infrastructure consultants can assist your business to set up, manage, upgrade and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall consulting, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone support, and CUCM/CallManager software support.