Full-time and Contracting Work at Progent Jobs for EXperienced Network Consultants, Computer Support Specialists, Security Experts, and Application Programmers
One of the top network consulting companies for small business systems, Progent manages a large staff of certified support experts who focus on core technologies such as:
Microsoft Windows technology
Cisco Integrated Services Routers, switches, firewalls, plus VoIP and Virtual Private Network solutions
Network security consulting
Advanced system infrastructures
Remote troubleshooting and system management
Progent's Experts Team, which includes independent consultants certified and managed by Progent, offers exceptionally specialized skills in a wide range of key software applications and networking solutions that include:
Macintosh networking and applications
Support for Linux, UNIX, and Sun Solaris environments
Manufacturing Resource Planning, Enterprise Resource Planning, or CRM consulting
Mission-critical and vertical program support
Chief Information Officer, management information analyst, and project logistics outsourcing
Custom program development and deployment
Web site, eCommerce, Electronic Data Interchange, and customer portal development and deployment
DBM management and performance help
Business intelligence consulting
Telecommunications systems support
Creative structures for finding customers, delivering support, nurturing an efficient company culture, and providing highly competitive profit sharing have enabled us to be among the most rapidly expanding and most well respected Microsoft Gold Partners consulting companies in America and to build an international presence for delivering remote network assistance. If you are a certified computer technician or information technology expert with a focus on a customer success and excellent people skills, consultants will discover Progent an opportunity for enhancing your professional knowledge, developing a more rewarding career, and attaining economic success.
Learn More Information About Working with Progent
Check out these pages to learn additional details concerning Progent's work opportunities, business philosophy, work environment, profit sharing model, and benefits packages:
Full-time Careers at Progent
Progent is hiring a variety of on-staff employees such as solutions-driven Microsoft MCSE, MCSA, and MCP network consultants; connectivity consultants with CCIE credentials; and consultants for fault-tolerant system architecture with backgrounds in mobile connectivity, wireless networking, non-stop environments, disaster recovery solutions, data preservation, and virtual servers. We are also looking for desktop support experts, off-site troubleshooting specialists, and CISM certified security professionals. Progent is also looking for veteran managers who can operate efficiently in our dynamic, virtual office model. Learn additional details about staff professional services positions at Progent by visiting Consulting Positions at Progent.
Freelance Opportunities with Progent
Progent contracts independent consultants with in-depth expertise and working experience in crucial IT areas outside our main technical concentration. Progent's Experts Group hires independent consultants who offer advice and programming support for line-of-business solutions that include MRP, Enterprise Resource Planning, or CRM; have deep knowledge of non-Microsoft platforms such as Linux derivatives, Apple OS, or Sun, or can provide world-class help in technologies such as telecom, web site development, Electronic Data Interchange, eCommerce, or dbm programming. Freelance contractors certified by Progent coordinate with our staff consultants to deliver end-to-end solutions for small company networks. In order to learn more information about contract opportunities with our Experts Consulting Group, go to Contracting Jobs at Progent.
Ways That We Are Exceptional
Progent has been able to attract the best consulting talent by being different. With a powerful mix of entrepreneurial drive, commitment to client success, utilization of advanced technology, and a flexible business model that allows for quality-of-life choices for our team members, Progent offers a stimulating setting for talented consultants who have a desire for quickly improving their professional skills to create concrete solutions for a range of businesses and network environments. Learn additional information concerning how Progent is unique by going to How We Are Exceptional.
Progent's Virtual Office Network
Our virtual office environment uses state-of-the-art technologies that support off-site access, wireless connectivity, easy availability of Progent's knowledge bases, and instant cooperation with talented colleagues to help you to resolve business-critical network issues. Our virtual office setting frees consultants to concentrate on providing service instead of fighting traffic and lets you nurture lasting customer relationships by permitting you to provide fast, viable, and cost-effective solutions. In order to learn more information about Progent's virtual office infrastructure, go to Progent virtual Office Network.
Compensation Model and Benefit Programs
Our compensation model is determined by revenue sharing. The money you make is entirely determined by the revenue you contribute. You have the choice of focusing on quality of life and choosing to consult at a more relaxed pace, using Progent's versatile schedule to follow personal enthusiasms, or you can use the opportunity to make significant money by persistent work and long consulting time. Progent also offers complete family health care insurance plus numerous other benefits. Learn more information about Progent's compensation and benefit packages by referring to Progent Compensation and Benefit Programs.
Employment at Progent Questions and Answers
For replies to common questions concerning being a consultant at Progent, refer to Jobs at Progent Frequently Asked Questions.
Here is a list of our present job opportunities:
Code
Job Description
A09
Operations Administrator Position
Progent is seeking a talented person for the work-at-home role of Operations Administrator to help the Director of Operations with the daily management of financial information, currently using QuickBooks, in performing A/P and asset management responsibilities for a small, quickly growing company.
IT Recruitment Manager Position
Progent is looking for a senior administrator responsible for hiring IT experts to join Progent's team of computer support engineers who provide information technology outsourcing and computer support assistance to clients globally.
Technical Response Center Coordinator Job
Progent has a job opening for an experienced individual for the job of Technical Response Center (TRC) Coordinator working with an innovative high tech business in a fast-paced environment. The Technical Response Center Coordinator is to be the initial point of contact for incoming Technical Response Center and Main number phone calls and must project a professional and compassionate demeanor in the start up of Urgent Services.
Customer Services Administrative Assistant Position
The Customer Services Administrative Assistant assists the Director of Customer Services in the routine operations of Progent’s Customer Care initiatives, including duties such as First Service follow up calls. The Customer Services Administrative Assistant provides an assortment of administrative duties for the Director of Customer Services to ensure Progent delivers exceptional client care.
Business Development Manager Job
The Business Development Representative is a top level sales manager charged with selling Progent's broad range of IT outsourcing and support offerings and acting as the primary customer interface. The Business Development Representative is a key part of the executive group, operating closely with the President and Directors and Managers to make sure that corporate targets are accomplished and that the highest level of services are provided to Progent's clients.
Senior IT Consultant, Microsoft Certified Systems Engineer Job
Progent is looking for a proven, Microsoft-certified support professional to become part of Progent's core team of consulting experts. Applicant must have people skills as well as network expertise and must be solutions driven.
Desktop Engineer Positions
Progent is looking for a Desktop Engineer to assist Progent clients to maintain all users of desktop and notebook PCs powered by MS Windows 2K, Windows Vista, and XP technology. Work closely with client's management or IT staff or under the supervision of a Progent Senior Consultant to support the client’s workers.
Senior Remote Support Expert Jobs
Progent is looking for a Senior Remote Support Engineer to assist a range of small business customers to maintain and support information systems off-site, utilizing advanced tools such as MS Windows 2000/2003 and the MS .NET product family.
Senior Online Network Support Engineer Job in Australia
Progent is seeking a Senior Remote Network Support Engineer in Australia to help a range of Progent's international clients to manage and support information networks via telephone or online access.
Certified Cisco Consultant Jobs
Progent is looking for a Certified Cisco Engineer with Cisco CCIE or CCNP certification to join Progent's team of professionals to assist customers to plan, install, manage, and repair IT networks that incorporate Cisco products.
Certified Security Engineer Jobs
Progent is looking for a Senior Security Engineer with CISSP, CISM, or CISA or similar security certification to work with Progent's team of experts to provide customers a full range of security services including system security evaluation, security testing, security strategy, remote monitoring, security modeling, access control systems consulting, operations security, and business continuity planning.
If you would like to apply for any job listed above, you should e-mail your resume to jobs@progent.com. Please state the code numbers of the positions of interest.
Details About Work at Progent
Fulltime Work for Network Engineers, Computer Support Specialists, Security Consultants, and Online Support Professionals Progent wants to hire staff-level, solutions-driven Microsoft certified consultants with MCSE or MCP certification; Cisco certified system engineers who have Cisco CCIE or CCNP certification; security professionals who have CISA or equivalent security credentials; and high-end network architecture consultants with experience in mobile solutions, wireless networking, fault tolerance, disaster recovery, data preservation, and server virtualization. Progent also is hiring employees who can work on our staff of desktop support technicians and remote support professionals. In addition, Progent is hiring experienced administrators who can operate productively in Progent's high-growth, virtual office environment.
By supporting a staff of talented and motivated professionals, delivering attentive client services, and following a competitive results-based fee model, Progent has been able to increase our client base rapidly while providing professional services to numerous businesses in the San Francisco area and throughout the U.S.. A sophisticated virtual office environment, a common information base, and a team strategy for problem resolution have helped Progent to retain a skilled staff and a loyal client base.
If you are a network professional with technical support experience, joining Progent or working for our clients will expand your knowledge via interaction with Progent's group of mutually team-oriented, expert consultants. Our commitment to delivering network expertise and technical support to small and midsize companies will give you the chance to work intimately with decision makers and contribute significantly to the growth of exciting companies.
We are looking for consultants who can show recognized credentials in their technical expertise. For example, if you are a Microsoft expert, you must have your Microsoft MCSE credential. In the case of Cisco experts, show us your CCIE or Cisco Certified Network Professional credential. For network security, you should have earned you CISSP, CISA, CISM, or other leading security credentials. Naturally, we are familiar with “paper MCSEs.” Nevertheless, simply because a certificate does not guarantee expertise is no reason for not earning one. If you have mastered your field, then most of these tests should pose no great difficulty. The crux of the matter is that if you represent yourself to be a professional, then clients deserve to see credentials. We will broadcast your talents, but you must provide a baseline of certifications for us to work with. If you happen to be strongly opposed to the concept of credentials, we can sympathize with and respect your position, but you are likely not a good candidate.
Contract Jobs for Qualified Application Specialists for Windows, Macintosh, Linux/UNIX, and Sun Solaris Technology For more than 20 years, Progent's computer professionals have provided affordable and successful computer consulting services for companies in Northern California and across the United States. An advanced virtual office network, a common support database, and a collaborative approach to problem solving have enabled us to retain a talented staff and quickly expand a satisfied customer base.
The Experts Group is Progent's way to provide customers the help of expert computer support professionals who have in-depth knowledge and work background in key technologies beyond our primary concentration in network support and security. Experts Group members are often freelance engineers and occasionally "moonlighters" who are carefully qualified by us to work closely with Progent's in-house engineers to deliver end-to-end, enterprise-class information technology solutions to small and midsize businesses. We are always enhancing the Experts Team to meet the particular requirements of our customer base.
Progent's Experts Team currently provides support in these areas:
Macintosh networking and programs
Support for Linux-based, UNIX, and Sun Solaris environments
Chief Information Officer, business analyst, and project management services
Special program design and integration
Web site, eCommerce, Electronic Data Interchange, and client portal development and deployment
SQL support and efficiency help
Management intelligence expertise
Telecom architecture support
Benefits of becoming part of Progent's Experts Team include:
By working with us, you get to take advantage of the impact of Progent's dramatic growth and top-notch reputation in the market. By having a group of skilled and committed consultants, offering attentive client care, and practicing a proven, ROI-oriented pricing structure, Progent has multiplied our customer base over the past several years and Progent currently delivers professoinal support to hundreds of companies in Northern California and across the U.S.
Our veteran marketing staff handles all facets of promoting your services and areas of knowledge into our rapidly expanding customer base, so you expend less time finding customers and more time making money.
Progent will assist in relationship building between you and our key group of expert Microsoft and Cisco certified consultants who act as the conduit to the key executives among Progent's clients.
Our selling and operations staffs will take care of the entire selling and contracting cycle, from opportunity generation, job qualification, customer needs definition, skills matching, job scoping proposal generation, contract negotiation and execution. Your entire responsibility is on delivering top-quality consulting expertise.
Progent will provide you connections to Progent's advanced virtual office environment, offering professional conference sites throughout Northern California, plus data and voice access throughout the United States.
You will have the benefit of our extensive database, best practices processes, abundance of professional documents, and the shared experience from one of Northern California's largest independent groups of experienced consulting professionals.
Progent will share partner-only benefits from top vendors including Microsoft and Cisco, including free ordiscounted educational seminars, on-line access to special vendor troubleshooting tools and product maintenance resources, and downloadable internal use software for education or demonstration purposes.
You will have the security of backup coverage from Progent's staff consultants and other Expert Team members in the event you are unavailable to respond to client demands due to work schedule conflicts, vacation, sickness, or training.
As a 1099 subcontractor to Progent, you get simplified, risk-free invoicing and consistent payment schedules. In addition, Progent is responsible for receivables collection
There is not any charge to become a member of our Experts Group, but Progent has strict qualifications for membership:
You should have a strong background as a consultant operating on your own in your area of specialization, including at least a two year history of successful consulting projects and/or have an active customer base for which you currently provide ongoing support activity.
You need to demonstrate that you have expertise in your area of specialization, which includes showing a long work-related history and strong referrals, and have current manufacturer and/or institutional professional certifications.
You must know how to carry yourself in a professional way and be self driven and confident in your skills. You should have strong people skills and understand how to work effectively by yourself or as part of a team.
You need to know how to articulate realistic goals to customers and other Progent consultants and you have to know how scope out projects, produce project plans, and estimate realistic time lines.
Enhance Your Skills with the Best Technology and Working with a Great Group of Network Engineers Progent's business climate will make you a better consultant by enhancing your technical knowledge and boosting the loyalty of your customers. Progent delivers on this commitment by recruiting the top consulting talent for you to operate with, offering an advanced network and communications infrastructure, running custom application tools to enable the maximum quality of service, and by optimizing proven operational structures for finding and maintaining customers.
The main factor that distinguishes Progent from ordinary network support firms is the excellence of our consultants. Out of the scores of consultants who have teamed with us, we have recruited top talent covering a wide array of technical areas. Be it Microsoft servers, Cisco firewalls, corporate security, Macintosh, Linux, VMware, or other key areas, we engage experts who can help you to be effective on major jobs by combining the collective experience of our team of professionals.
To promote the productivity of our team, we invest heavily in providing the most powerful tools to perform the work properly. We will exploit technology to an impressive degree and our advanced virtual office environment enables seamless communications, collaboration, and information sharing with other Progent team members — all from at-home or mobile offices. Consultants don’t throw away time or forfeit revenue with regular commutes to a physical office building, and all driving you do for in-person client jobs is determined by your own time table, not ours. The best part is that most of Progent's support work can be done off-site, representing maximum efficiency for billable time. In fact, some Progent staff do remote consulting only.
Our operations are geared towards reacting rapidly and efficiently to customer requirements via knowledge sharing and cooperative problem solving. Even though our consultants work with a great deal of independence, dispatching is centralized, client problems and resolutions are meticulously tracked, documented, and organized for convenient retrieval, up-to-date engineer schedules are published to facilitate group tasks and simplify problem escalation, and customer satisfaction is always monitored. We strengthen the sense of cooperation via periodic workgroup conferences and regular corporate events.
The majority of Progent's team is situated throughout California, however Progent is attracting a quickly expanding group of consulting professionals throughout the United States. Our virtual office environment does away with regional boundaries that limit the efficiency of conventional company structures. We enhance the package by providing a comprehensive employee care program to promote the physical health and economic welfare of our team members and their relations.
Not only do we have world-class consultants, our sales and operations teams match the high standards that defines Progent. These high-performance factors behind Progent’s growth are enabling us to target and sign up the 50-60 new customers we are currently engaging each month. We recently marked the delivery of support to our 1,000th client. Try typing “Cisco consultants” or “Microsoft consultants” into Google to see for yourself why we are also an effective sales organization.
Having a commitment to technical excellence is a key for success with us. A career in consulting will drive you to learn more than you would in any other position in network technology. Being confronted by a steady stream of technical challenges is what keeps professional support interesting. Clients rely on consultants to do the “hard stuff.” Innovative tasks, leading-edge deployments, vexing or chronic problems, and tricky migrations are the basis for what we do every day. With us, you will not stall or be pigeonholed, as is sadly common for network engineers in ordinary corporate jobs. You will wake up every day excited about the challenges ahead.
On the way, you will meet some wonderful people, both by establishing strong client contacts and by operating in conjunction with other Progent team members, where you will learn from and add to their success. Of course, technology is important, but Progent is a relationship-oriented organization heart and soul. If you don’t offer excellent people skills or like cooperating with a diverse group of people, then we are probably a poor fit.
If this sounds right for you, we urge you to contact us about our vision of the new paradigm of information technology consulting.
Get Quality of Life Benefits and Technical Success with Progent's Advanced Virtual Office Infrastructure Progent believes that a carefully designed and implemented information system can be a pivotal factor for accelerating any company's success, and we apply this credo in our own system infrastructure. Progent has built a non-stop virtual office network that enables our in-house engineers and certified contractors to deliver fast and effective support, cooperate closely on complex jobs, and gain from professional and private growth by being part of an exciting business ethos of self motivation and freedom.
Progent’s computer outsourcing support offerings for small businesses include designing Windows XP, .NET Server, and BackOffice systems, coordinating migrations XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk Call Center, online and in-person troubleshooting, resolving stubborn IT issues, and creating a company-wide security strategy. Progent can show you how to enhance system availability and throughput with non-stop configuration, resilient network architecture, and proactive server monitoring. Progent also offers project management help for large-scale migrations and can help with needs assessment, resource inventory, bill of materials production, vendor qualification, procurement logistics, and professional documentation. Progent’s computer outsourcing help also features education for office productivity packages such as Microsoft Office.
Progent’s Microsoft-certified experts offer small and midsize businesses computer consulting, support, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for efficiently connecting people, teams and data. SharePoint Portal Server provides a central location for your workers or customers to access, organize, share and interact with useful data, documents, and applications and to interact with one another. It enables faster and more intelligent decisions, more efficient sharing across teams and more economical business practices. The primary goal of SharePoint Server is to gather together, in a relevant way, all of the many sources of information accessible inside and without an organization. Windows SharePoint Services connect employees, clients, workgroups and projects with the knowledge they’ve created in a way that makes data convenient to find, retrieve and re-use.
Progent's expert support team can show you how to define and implement a smooth in-place Exchange Server 2007 migration strategy that minimizes productivity downtime, simplifies ongoing service demands, and makes your Microsoft Exchange 2007 Server easy to administer. For complex multi-server or multi-site upgrades, Progent offers the experience to complete your move quickly and economically. Progent's Microsoft Exchange Server 2007 help, repair, and consulting services include expertise with the integration of outside vendor enhancements of Exchange Server 2007 and the creation of unified messaging implementations based on Microsoft Exchange 2007 Server.
Microsoft Dynamics Customer Relationship Management helps mid-market businesses build positive client relationships. Built-in Sales and Customer Service components enable employees to share information to help improve selling success and deliver consistent, effective customer service. Progent can set up the optimal server and communications infrastructure, including local and offsite wireless access, to support Microsoft CRM, and Progent's Experts Team can provide your San Francisco Bay Area small business with a certified MS CRM professional who can show you how to combine Microsoft Dynamics CRM with your marketing or customer support data.
Progent’s certified Cisco IT security consultants offer expert PIX Firewall and ASA Firewall consulting support covering architecture, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector attack defense, and secure connectivity services. Ranging from economical, easy-to-install desktop appliances for small and home businesses to modular gigabit products, Cisco PIX and ASA Firewalls provide advanced security, performance, and high availability for network environments of any size. PIX Firewalls and ASA Firewalls are based on a hardened, specially designed platform,minimizing common OS-specific security holes.
Progent is one of the most qualified network support companies in the San Francisco Bay Area for integrating email and messaging solutions powered by Microsoft Exchange 2000. Progent is skilled in helping small businesses get the full benefits of Microsoft Exchange 2000 under common scenarios including updating from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail environment, and using managed services for your Exchange 2000 administration.
Progent's service experts offer Apple Macintosh clients a variety of services such desktop help, interconnectivity with Windows-based networks, e-mail and telephony configuration, custom software development, and one-on-one training. Progent's Apple-certified specialists and Microsoft-certified consultants can show you how to design and support a safe, highly available network and communications architecture to support environments in which Apple Mac computers coexist with Windows-powered and UNIX/Linux-based systems.
Progent’s data center IT services are designed for companies with equipment housed at IDCs or data center colocation hosting facilities and requiring on-demand on-site assistance at the colo facility plus off-site support from Microsoft and Cisco certified experts. Progent provides a full range of IDC and data center and collocation support services such as system topology evaluation, Windows and Linux server integration and maintenance, tech support for server and communications infrastructure, design and deployment of high availability systems, defining and implementing layered security structures, firewall integration and support, designing load balancing solutions, and creating fault tolerant server and storage cluster systems.
If you want to revamp your corporate web site, create internal websites for purposes such as human resources or employee training, design a high-impact web presence for a new business, or generate enterprise-class, data-driven specialized web applications, Progent can supply skilled and experienced web developers. Progent's experts can also help you design and manage a secure, robust server and communications network, including remote and wireless connectivity, to run your web tools.
