Full-time and Subcontract Positions at Progent Jobs for Talented Network Engineers, Helpdesk Support Technicians, CISSP Certified Consultants, and Application Developers
Among the premiere network consultant firms for small and midsize business networks, Progent manages a full-time staff of talented service professionals who focus on core IT areas including:
Microsoft products
Cisco Integrated Services Routers, switches, PIX firewalls, plus VoIP and VPN solutions
System security consulting
Advanced connectivity architecture
Off-site IT support and system management
Progent's Experts Team, which includes freelance consultants qualified and coordinated by Progent, offers highly specialized skills in a broad variety of vital business areas and network solutions that include:
Apple OS integration and applications
Expertise for Linux-based, UNIX-based, and Sun Solaris systems
Chief Information Officer, business analyst, and project logistics services
Custom program development and deployment
Web site, electronic business, EDI, and client portal development and deployment
Database management and efficiency help
Business information expertise
Telecommunications systems consulting
Innovative structures for attracting customers, delivering service, creating a dynamic company culture, and offering highly competitive profit sharing have enabled us to be one of the most rapidly expanding and most well recognized Microsoft Gold Partners consulting organizations in the United States and to build an international presence for delivering online IT expertise. If you are an accredited IT support professional or information technology consultant with a focus on a client success and excellent people skills, you should consider Progent an opportunity for enhancing your technical skills, developing a more independent lifestyle, and achieving financial security.
Find Out More Information About Jobs at Progent
Follow these links to learn additional information concerning our work openings, company philosophy, operational conditions, compensation structure, and benefits:
Full-time Jobs at Progent
Progent is seeking a variety of full-time workers such as motivated Microsoft MCSE, MCSA, and MCP network engineers; connectivity consultants who have Cisco CCIE or CCNP certification; and specialists in advanced network architecture with backgrounds in mobile connectivity, wireless integration, non-stop systems, disaster recovery solutions, data protection, and VMware technology. Progent is also looking for desktop support technicians, off-site troubleshooting specialists, and CISA certified security professionals. We are also looking for veteran managers and administrators able to perform effectively in our high-growth, virtual office model. Learn more information concerning full-time professional services jobs at Progent by referring to Full-time Positions at Progent.
Contract Jobs at Progent
Progent works with freelance professionals with in-depth expertise and hands-on background in crucial information technology areas beyond Progent's main technical focus. Our Experts Group hires contractors who can provide consulting and development support for strategic applications that include Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; have deep expertise with non-Microsoft platforms such as Linux derivatives, Apple OS, or Solaris, or offer world-class skills in areas such as telecommunications, web site design, EDI, web commerce, or database management. Freelance consultants qualified by us coordinate with Progent's staff consultants to provide end-to-end IT services for small and midsize business networks. To find out additional information about freelance opportunities with Progent's Experts Consulting Group, visit Freelance Jobs with Progent.
Reasons That We Are Exceptional
Progent has managed to recruit the top professional experts by being unique. With a powerful blend of entrepreneurial spirit, commitment to client success, use of state-of-the-art technology, and a flexible work model that offers quality-of-life options for our team members, Progent offers a dynamic environment for select individuals who have a drive for rapidly enhancing their professional skills to deliver real-world benefits for a range of businesses and network environments. Learn more information about ways that Progent is different by visiting How We Are Unique.
Progent's Virtual Office Business Model
Progent's virtual office environment utilizes state-of-the-art technologies that support remote support, wireless connectivity, easy access to Progent's support databases, and close cooperation with talented colleagues to allow you to solve business-critical IT issues. Our virtual office environment allows you to concentrate on delivering IT solutions rather than dealing with commutes and helps consultants establish successful client relationships by permitting you to come up with quick, effective, and cost-effective solutions. To find out additional information concerning our virtual office infrastructure, see Progent virtual Office Network.
Compensation and Benefit Programs
Our compensation model is based on revenue sharing. What you earn is entirely determined by the revenue you generate. You have the option of concentrating on life style and electing to work at an easy pace, utilizing our flexible structure to make time for personal pursuits, or you can use the opportunity to make significant money through hard work and lots of consulting time. Progent also offers full family health care coverage as well as numerous other benefits. Find out additional details concerning Progent's compensation and benefits by going to Progent Compensation Model and Benefit Packages.
Working with Progent FAQs
For replies to common questions concerning being a consultant at Progent, see Jobs at Progent Q&A.
Here is a list of our available job opportunities:
Code
Job Description
A09
Operations Administrator Job
Progent is seeking a motivated individual for the work-at-home position of Operations Administrator to help the Director of Operations with the daily management of financial information, currently using QuickBooks, in performing A/P and asset management responsibilities for a small, quickly expanding company.
Information Technology Recruitment Manager Position
Progent is looking for an experienced administrator tasked with recruiting IT experts to join Progent's team of network support specialists who offer IT outsourcing and technical consulting services to clients globally.
Executive Assistant Job
Progent now has a home-based opening for an Executive Assistant to work with the president of Progent to oversee of a wide range of non-technical responsibilities including call screening, record keeping, administration, special projects, shipping time-critical documents, managing scheduled sales and engineering meetings, scanning and filing documents, obtaining signatures, managing printing, making travel bookings, and managing the president's calendar.
Technical Response Center Coordinator Job
Progent is hiring a talented individual for the job of Technical Response Center (TRC) Coordinator working with a creative technical services company in a fast-paced environment. The TRC Coordinator is to be the first point of contact for incoming Technical Response Center and Main number calls and must project a professional and sympathetic attitude in the start up of Emergency Services.
Customer Services Administrative Assistant Job
The Customer Services Administrative Assistant assists the Director of Customer Services in the routine operations of Progent’s Customer Care initiatives, including tasks such as First Service follow up interviews. The Customer Services Administrative Assistant provides a variety of administrative responsibilities for the Director of Customer Services to make sure Progent provides the best possible client service.
Business Development Manager Jobs
The Business Development Representative is a senior level sales manager charged with selling Progent's broad array of network outsourcing and support services and functioning as the front-line client liaison. The Business Development Representative is a member of the management group, operating closely with the President and Directors and Managers to make sure that corporate targets are met and that the highest level of services are delivered to our customers.
Senior IT Consulting Expert, Microsoft Certified Systems Engineer Job
Progent is looking for a proven, MCSE support professional to become part of Progent's internal staff of network experts. Applicant must have people skills as well as network expertise and must be success driven.
Desktop Support Expert Positions
Progent is looking for a Desktop Support Expert to assist Progent clients to provide service to all workers using desktop and notebook computers powered by MS Windows 2000, Vista, and XP platforms. Work closely with customer's management or IT group or under the direction of a Progent Senior Consultant to help the client’s end users.
Senior Remote Support Expert Jobs
Progent is looking for a Senior Remote Support Specialist to work with a variety of small business clients to maintain and service computer systems remotely, using advanced tools including MS Windows 2000/2003 and Microsoft's .NET platform.
Senior Online Network Support Expert Job in Australia
Progent is looking for a Senior Remote Support Engineer in Australia to assist a range of worldwide customers to maintain and troubleshoot computer systems via phone or online connections.
Senior Cisco Consultant Jobs
Progent is seeking a Senior Cisco Consultant with Cisco CCIE or CCNP credentials to join Progent's team of experts to help customers to design, integrate, maintain, and repair small business networks that incorporate Cisco products.
Senior Security Consultant Job
Progent is seeking a Senior Security Consultant with CISSP or equivalent security certification to join Progent's staff of professionals to provide small businesses a full range of security consulting such as system security evaluation, penetration testing, security strategy, remote monitoring, security architecture, access management systems consulting, business processes security, and business continuity planning.
If you would like to ask about any position shown above, please send your resume to jobs@progent.com. Please copy the code numbers of the jobs that interest you.
More Information About Opportunities at Progent
Career Jobs for Network Consultants, Desktop Service Specialists, Security Consultants, and Remote Help Technicians Progent wants to hire staff-level, results-oriented Microsoft accredited engineers with Microsoft MCSE certification; Cisco accredited network engineers who have Cisco certification; security consultants with CISSP, CISM, or CISA or comparable security credentials; and high-end network design consultants with experience in mobile solutions, wireless networking, high availability, disaster recovery, data preservation, and VMware. Progent also is hiring professionals to join Progent's staff of helpdesk support technicians and off-site troubleshooting experts. In addition, We are seeking experienced managers who can operate productively in Progent's high-growth, virtual office culture.
By supporting a team of skilled and motivated consultants, providing world-class customer services, and offering a competitive value-based pricing model, Progent has been able to increase our customer list rapidly while providing consulting services to numerous businesses in the San Francisco area and across the United States. An advanced virtual office network, a shared knowledge base, and a team approach to problem solving have allowed Progent to maintain a skilled staff and a loyal client list.
For a network professional with technical support expertise, teaming with Progent or working for Progent's clients will expand your knowledge via interaction with Progent's staff of mutually team-oriented, expert consultants. Our commitment to providing network expertise and computer help to small and midsize companies will give you the chance to work closely with decision makers and contribute appreciably to the success of exciting businesses.
We are hiring technical professionals that have recognized credentials in their technical focus. So, if you are a Microsoft consultant, you should have earned your Microsoft MCSE certificate. In the case of Cisco experts, have your CCIE or Cisco Certified Network Professional certificate. For security, you should show you CISSP, CISA, CISM, or one of the other top security credentials. Of course, Progent is familiar with "paper experts". Nevertheless, the fact that a certificate can not guarantee expertise is no excuse for not having one. If you know your field, then most of these certifications should be no challenge. The crux of the matter is that if you call yourself a professional, then customers deserve to see certifications. Progent will broadcast your talents, but you need to have standard certifications for Progent to market. If you happen to be adamantly opposed to the concept of credentials, we can sympathize with and respect your position, but you are probably not an appropriate candidate.
Contract Jobs for Certified Application Specialists for Windows, Macintosh, Linux/UNIX, and Sun Solaris Technology For over two decades, Progent's computer engineers have provided affordable and successful computer support expertise for businesses in Northern California and across the U.S.. A sophisticated virtual office network, a shared technical knowledge base, and a collaborative philosophy for problem solving have enabled us to retain a strong consulting group and quickly expand a satisfied client base.
The Experts Group is Progent's way to offer customers the help of expert information technology consulting professionals who have in-depth knowledge and field experience in key technologies beyond our primary focus in network infrastructure and security. Experts Group members are typically independent contractors and occasionally "moonlighters" who have been carefully qualified by us to collaborate with our in-house engineers to deliver comprehensive, world-class information technology services to small and midsize businesses. Progent is continually expanding our Experts Team in order to address the particular needs of our customer base.
Progent's Experts Team currently offers support in these technologies:
Apple OS integration and programs
Consulting for Linux, UNIX-powered, and Sun Solaris systems
MRP, Enterprise Resource Planning, or CRM customization
Strategic and vertical application help
CIO, management information analyst, and project management outsourcing
Custom applications design and integration
Web, eCommerce, EDI, and client information portal design and deployment
SQL management and performance help
Management intelligence consulting
Telecommunications architecture support
Benefits of becoming part of Progent's Experts Team include:
By working with Progent, you can leverage the impact of Progent's explosive growth and top-notch reputation in the market. By maintaining a group of talented and dedicated consultants, offering excellent client care, and following a proven, ROI-focused pricing model, we have quadrupled our clientele during the last several years and Progent now delivers professoinal services to hundreds of businesses in Northern California and throughout the U.S.
Our veteran marketing staff takes care of all facets of promoting your skills and areas of knowledge into our rapidly expanding customer base, so you expend less time finding customers and more time making money.
Progent will assist in communications between you and Progent's key group of experienced Microsoft and Cisco certified consultants who act as the conduit to the decision makers among our clients.
Our selling and operations groups will manage the complete sales and contracting process, from lead generation, job approval, client requirements description, skills matching, job analysis proposal writing, agreement negotiation and generation. Your exclusive responsibility is on providing top-quality consulting expertise.
We will gives you access to Progent's advanced virtual office infrastructure, offering professional conference locations throughout the San Francisco area, plus data and voice access anywhere in the United States.
You will have access to Progent's extensive database, best practices procedures, library of template-deliverable documents, and the shared experience from one of the country's largest independent groups of experienced network engineers.
Progent will share special benefits from leading vendors including Microsoft and Cisco, including no-cost orlow-cost educational seminars, on-line access to special vendor troubleshooting utilities and product maintenance resources, and on-line internal use software for education and/or sales purposes.
You will have the security of backup coverage from Progent's staff consultants and other Expert Team members in the event you are unavailable to respond to client demands due to work schedule conflicts, vacation, sickness, or training.
As a 1099 subcontractor to Progent, you get simplified, risk-free invoicing and consistent payment schedules. In addition, Progent is responsible for receivables collection
There is not any charge to become a member of our Experts Team, but Progent has the following qualifications for membership:
You need to show a strong track record as a consultant operating on your own in your field of specialization, including a minimum two year history of completed contracting jobs and/or have your own active client base for whom you now deliver ongoing support services.
You must demonstrate that you have expertise in your area of specialization, which includes showing a long task-relevant record and excellent referrals, and possess up-to-date manufacturer or industry professional certifications.
You have to be able to carry yourself in a professional way and be self driven and confident in your skills. You need to have strong people skills and be able to operate successfully alone or as a member of a group.
You have to know how to communicate realistic goals to customers and fellow Progent consultants and you should know how evaluate projects, create task plans, and define reasonable work schedules.
Improve Your Abilities with the Best Technology and Working with a Great Team of Computer Engineers Progent's productive atmosphere will make you a better consulting professional by enhancing your technical skills and increasing the satisfaction of your customers. Progent delivers on this promise by attracting the top professional experts for you to operate with, providing an advanced network and communications infrastructure, running specialized software utilities to deliver the highest quality of support, and by streamlining proven operational models for attracting and retaining clients.
The decisive factor that distinguishes us from ordinary consulting firms is the quality of our consulting team. Among the 50 or so consultants who have teamed with Progent, we have assembled the best expertise across a broad range of technical areas. Whether it’s Microsoft Windows, Cisco switches, network security, Macintosh, Linux, server virtualization, or other vital technologies, we deploy experts who can enable you to be effective on major jobs by leveraging the collective experience of Progent's group of professionals.
To promote the success of our consultants, we invest significantly in making available the best tools to perform the job properly. Progent will leverage information technology to an extraordinary extent and our advanced virtual office environment allows effortless connectivity, cooperation, and information exchange with fellow Progent team members — entirely from at-home or on-the-road offices. Consultants don’t waste time or forfeit income with daily commutes to a physical office building, and all driving you do for in-person customer work is based on your time table, not ours. The most attractive benefit is that much of Progent's consulting services can be done remotely, offering 100% productivity for income-producing hours. In practice, some of our staff do remote consulting only.
Progent's business structure is geared towards reacting rapidly and effectively to client needs via information exchange and collaborative problem solving. Although our consultants operate with a great deal of independence, dispatching is centralized, client problems and resolutions are meticulously tracked, documented, and archived for convenient reference, up-to-date engineer availability is broadcast to streamline team projects and simplify problem escalation, and client satisfaction is always monitored. We strengthen the sense of cooperation via monthly workgroup conferences and regular corporate events.
Most of our team is situated throughout Northern California, but Progent is attracting a quickly expanding group of consulting professionals throughout America. Our virtual office environment eliminates regional boundaries that restrict the productivity of traditional business structures. We complete the deal by offering a comprehensive benefit program to promote the physical health and financial security of our team members and their families.
Not only do we have awesome consultants, Progent's sales and administration groups match the high standards that characterizes Progent. These high-performance contributors to our success are enabling us to target and sign up the scores of new customers we are currently acquiring each month. Progent lately celebrated the providing of services to our 1,000th client. Try typing “Cisco consultants” or “Microsoft consultants” into Google to see for yourself why we are also an effective sales organization.
Having a commitment to technical excellence is a cornerstone for growth with Progent. A career in consulting will drive you to learn more than you would in any other position in information technology. Being exposed to a steady stream of network challenges is what makes professional support interesting. Customers rely on a consultant to do the “hard stuff.” Creative tasks, leading-edge deployments, vexing or entrenched issues, and difficult migrations are the foundation for what we do daily. With us, you will not stagnate or be narrowly defined, as is sadly common for computer engineers in traditional corporate roles. You will wake up every morning enthusiastic about the challenges ahead.
Along the way, you will work with some wonderful people, both by building close client contacts and by working closely with other Progent team members, where you will benefit from and contribute to their growth. Of course, technology is important, but Progent is a relationship-oriented organization heart and soul. If you don’t have excellent people skills or like cooperating with a diverse assortment of personalities, then Progent is in all likelihood a poor match.
If all this seems right for you, we invite you to contact Progent about our view of the future of network consulting.
Get Lifestyle Improvements and Technical Success with Progent's Advanced Virtual Office Infrastructure Progent is convinced that a carefully architected and executed information system can be a pivotal factor for enabling a company's growth, and Progent follows this philosophy in our corporate system infrastructure. Progent has created a fault-tolerant virtual office network that enables Progent's staff consultants and authorized contractors to offer rapid and effective service, collaborate easily on sophisticated projects, and experience career and personal maturity by acting as a member of an exciting company culture of personal drive and freedom.
Systems Management Server offers extra capability for change and configuration management of Windows-powered systems via SMS Feature Packs. Feature Packs reduce the overall operational expense of managing and deploying software products by making it easier to install system images, control mobile devices, and run management tools. In addition to alerting you about ways to cut management costs by deploying SMS 2003 Feature Packs, Progent's consultants can show you how to plan and implement IT tasks that cover areas that Feature Packs are designed to streamline. Progent's migration and upgrade services can lower cost and reduce business disruption as you move to new operating systems and applications. Progent's wireless consulting experts can help you define efficient procedures and policies to manage handheld computers and smart portable communication devices so your field force remains productive and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can show you how to design a security plan that includes standards, procedures and technologies to keep your IT computer system safe.
Progent is a Microsoft Gold Certified Partner and has earned accredited competencies such as Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Gold Certified Partners are the elite Microsoft Business Partners who receive the top client satisfaction and enjoy the tightest working relationship with Microsoft. The understanding, capabilities, and commitment required to achieve the level of Microsoft Gold Partner pays dividends to Progent's customers by enabling Progent to provide your business better technical solutions for your IT system.
Progent can supply organizations in Northern California and major locations across the U.S. with an expert with knowledge of the latest improvements in MS Word. A consultant from Progent's Experts Team can show you how to integrate Microsoft Word's productivity enhancing features into the workflow of your business, assist with creating templates and developing time-saving macros, or offer 1-on-1 training to keep your business up to speed on Microsoft Office Word 2007. Progent's staff consultants can help your business build and maintain a safe, robust IT system foundation to run your MS Word applications.
Progent’s Cisco VoIP professionals offer expert planning, integration and support services for Cisco VoIP technology. Cisco AVVID platform provides the foundation and tools for creating a single converged system that can manage voice, video, and data traffic simultaneously. AVVID provides this functionality while preserving a high level of network availability, QoS, and protection. Key advantages of IP communications systems enabled by Cisco AVVID VoIP architecture include a versatile, open upgrade strategy that allows you to select IP Communications solutions that address your existing requirements, while providing a smooth path for accelerating IP deployment, Quality of Service structures that help ensure high voice quality through close control of delay, loss and jitter, and network administration products that support system administration, operations, troubleshooting, set up, fault monitoring, and element management. Progent’s Cisco-qualified network experts can help you implement a reliable VoIP phone system built around Cisco IP PBX and Cisco IP Telephony technology. Progent’s Voice over IP consultants can help you select and install Cisco software that makes sense for your small or medium size organization, such as Cisco Unity, Cisco Unity Express, Cisco CallManager, or Cisco CallManager Express.
Progent's Microsoft certified consultants can show you how to define and deploy a smooth in-place Microsoft Exchange 2007 migration strategy that minimizes productivity downtime, simplifies ongoing support requirements, and makes your Exchange 2007 Server easy to administer. For complex multiple server or multi-location migrations, Progent has the background to finish your project rapidly and affordably. Progent's Exchange 2007 help, troubleshooting, and consulting services include assistance with the configuration of third-party enhancements of Microsoft Exchange 2007 Server that are best aligned to your business needs.
Progent practices knowledge transfer from Progent's consultants to clients. By educating clients to handle technical issues that are within their comfort zone, Progent is able to concentrate on offering hard-to-find skills where Progent has little competition. Medium-size companies who utilize trusted independent consultants or who maintain internal support personnel benefit when Progent passes on knowledge about critical technology and tested methodologies to make their networks more reliable, protected, and efficient.
E-Mail Guard represents a comprehensive solution for blocking spam and viruses. E-Mail Guard addresses the protection and administration of company email by providing continually updated spam and virus blocking, policy administration, content filtering, and defense against email-borne DHA and DoS attacks. E-Mail Guard also features tracking, management and reporting tools as well as outbound email testing to help you fix your email environment and specify and regulate corporate security policy.
Progent provides high availability load balancing consulting covering network load balancing, load balanced applications, LAN/WAN backbone routing, and content delivery technology including Cisco Content Engine. High availability load balancing technologies for which Progent can provide consulting services include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Distributed Director and Cisco CDN Software, and F5 Networks 3-DNS.
New Edge Networks is a national Competitive Local Exchange Carrier provider of data communications networks and broadband Internet connectivity. New Edge Networks provides a broad range of data services including New Edge DSL, SDSL, TransEdge DSL, Full T1, Bonded T1, Burstable T1, Frame Relay over DSL, Asynchronous Transfer Mode, Private Line, and Metro DS3. New Edge Networks also offers VoIP solutions. Progent has an agency agreement with New Edge Networks and is a Microsoft Gold Certified Partner and a Cisco Systems Partner equipped with the skill to show you how to integrate New Edge Networks carrier services to build a world-class, integrated communications solution on a down-to-earth budget.
Progent's UNIX family consulting services provide small companies and developers help with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent offers your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad range of expertise offers you a convenient one-stop consulting firm to help you build and manage a secure and robust cross-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX including Mac OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent's pricing policy is to bill for phone support and in-person help per minute. Consequently, you are billed exclusively for received services. Progent does not impose a more expensive rate for after-hours or urgent support, and within California or in areas where Progent provides on-site service, Progent does not bill for travel time except for emergency support where on-site work is less than 4 hours. In addition, Progent imposes no initialization fee and requires no monthly commitment. Many service organizations demand large minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity avoids big invoices for quick solutions so you will not be tempted to permit minor problems to stay unaddressed.