Career and Contracting Positions with Progent Jobs for EXperienced Network Engineers, Computer Service Specialists, Network Security Consultants, and Application Programmers
Among the top computer consultant firms for small and midsize business networks, Progent maintains a large staff of certified support experts who focus on mainstream IT areas such as:
Microsoft technology
Cisco Integrated Services Routers, switches, firewalls, plus Voice over IP and VPN products
Enterprise security consulting
Sophisticated network infrastructures
Remote IT support and network administration
Our Experts Team, which includes independent experts qualified and coordinated by Progent, provides exceptionally specialized skills in a wide variety of vital software applications and networking solutions that include:
Apple OS networking and applications
Expertise for Linux, UNIX-based, and Sun Solaris environments
MRP, Enterprise Resource Planning, or Customer Relationship Management consulting
Line-of-business and specialized application help
CIO, management information analyst, and project logistics services
Custom applications design and deployment
Web, electronic business, Electronic Data Interchange, and client information portal design and deployment
Database support and efficiency consulting
Business information consulting
Telecom systems consulting
Innovative structures for acquiring clients, providing support, establishing an efficient company culture, and providing highly competitive profit sharing have enabled us to become one of the most rapidly expanding and most well recognized Microsoft Gold Partners consulting organizations in the U.S. and to establish an international presence for delivering online IT support. If you are a certified IT technician or network consultant with a drive for a client success and strong people skills, consultants will find in Progent a chance for enhancing your technical skills, developing a more rewarding lifestyle, and achieving financial success.
Learn Additional Information Concerning Working at Progent
Check out these links to find out more details concerning our work opportunities, company culture, operational conditions, profit sharing structure, and benefits packages:
Full-time Jobs at Progent
We are hiring a variety of on-staff workers such as motivated Microsoft MCSE, MCSA, and MCP computer consultants; network experts with Cisco credentials; and specialists in advanced network architecture with experience in mobile connectivity, wireless integration, high-availability environments, disaster recovery solutions, data preservation, and virtual servers. Progent is also seeking workstation support experts, off-site troubleshooting professionals, and CISA accredited security professionals. Progent is also seeking veteran managers and administrators who can operate effectively in our high-growth, virtual office model. Learn more details about staff consulting work at Progent by referring to Consulting Positions at Progent.
Contract Jobs at Progent
Progent contracts freelance professionals with proven expertise and working background in crucial IT topics outside our primary service concentration. Progent's Experts Team employs contractors who offer advice and development services for mission-critical solutions such as MRP, Enterprise Resource Planning, or Customer Relationship Management; have deep knowledge of popular operating systems such as Linux derivatives, Apple OS, or Sun, or can provide world-class skills in technologies such as telecommunications, web site design, EDI, web commerce, or dbm programming. Freelance consultants certified by us cooperate with Progent's staff consultants to deliver comprehensive IT services for small company networks. In order to learn more details concerning contract opportunities with Progent's Experts Team, go to Contract Work at Progent.
Reasons That Progent Is Unique
We have managed to recruit the best consulting experts by being unique. With an innovative blend of enterprising spirit, insistence on customer satisfaction, utilization of state-of-the-art technical tools, plus a flexible work model that allows for life-style choices for our consulting team, Progent offers a dynamic setting for talented consultants who posses a desire for quickly enhancing their technical abilities to deliver concrete benefits for a range of businesses and technical environments. Learn more information concerning how we are different by going to How We Are Exceptional.
Progent's Virtual Office Work Environment
Progent's virtual office network incorporates state-of-the-art technologies that enable off-site access, wireless communication, easy availability of Progent's knowledge bases, and instant collaboration with mobile team members to help you to deal with challenging IT problems. Our virtual office setting frees consultants to concentrate on delivering service instead of dealing with commutes and lets you establish successful customer relationships by enabling you to come up with fast, viable, and affordable solutions. To learn more details about our virtual office infrastructure, go to Progent virtual Office Network.
Compensation Model and Benefit Packages
Progent's compensation model is based on revenue sharing. What you make is entirely based on the revenue you contribute. You have the choice of concentrating on quality of life and choosing to consult at an easy pace, utilizing Progent's flexible structure to make time for individual enthusiasms, or you can use the opportunity to make considerable money through persistent effort and long hours. Progent also provides complete family health care insurance as well as many additional benefits. Find out additional details concerning Progent's compensation and benefits by visiting Our Compensation Model and Benefit Programs.
Jobs at Progent Q&A
For answers to common questions concerning becoming employed by Progent, see Working with Progent Q&A.
This is a description of Progent's present job opportunities:
Job Code
Description
A09
Operations Administrator Position
Progent is seeking a motivated person for the work-at-home role of Operations Administrator to help the Director of Operations with the day-to-day management of financial information, currently using QuickBooks, in handling expense and asset management functions for a small, quickly expanding business.
IT Hiring Manager Job
Progent is looking for a senior administrator tasked with hiring technical personnel to join Progent's group of network support engineers who provide information technology outsourcing and network support assistance to clients worldwide.
Personal Assistant to the President Job
Progent has a home office job for an Assistant to the President to work with the president of Progent to manage of a broad range of non-engineering responsibilities including call screening, record keeping, administration, special projects, shipping time-sensitive documents, organizing periodic sales and engineering meetings, scanning and filing documents, obtaining signatures, overseeing printing, making transportation arrangements, and managing the president's calendar.
Technical Response Center Coordinator Job
Progent has a position for a talented individual for the job of Technical Response Center (TRC) Coordinator working with an innovative technical services business in a fast-paced environment. The Technical Response Center Coordinator is to be the first point of contact for incoming Technical Response Center and Main number calls and must present a professional and compassionate demeanor in the start up of Urgent Services.
Customer Services Administrative Assistant Position
The Customer Services Administrative Assistant helps the Director of Customer Services in the routine operations of Progent’s Customer Care program, which includes tasks such as First Service follow up calls. The Customer Services Administrative Assistant provides a variety of administrative responsibilities for the Director of Customer Services to ensure Progent provides exceptional client care.
Business Development Representative Positions
The Business Development Representative is a senior level sales manager responsible for selling Progent's broad array of network outsourcing and consulting offerings and acting as the front-line customer liaison. The Business Development Representative is a member of the management group, operating closely with the CEO and Directors and Managers to make sure that corporate targets are met and that top notch services are delivered to our clients.
Senior Network Consultant, MCSE Job
Progent is looking for a proven, MCSE support engineer to become part of Progent's full-time group of consulting professionals. Applicant must have people skills as well as IT expertise and must be success driven.
Desktop Support Expert Jobs
Progent is looking for a Desktop Support Expert to help Progent clients to provide service to all workers using desktop and notebook PCs powered by Microsoft Windows 2K, Windows Vista, and XP technology. Work in unison with client's management or IT staff or under the direction of a Progent Senior Consultant to support the client’s end users.
Senior Remote Support Engineer Job
Progent is looking for a Senior Remote Support Expert to assist a variety of Progent's customers to manage and service information systems on-line, using state-of-the-art tools such as MS Windows 2K/2003 and the MS .NET platform.
Senior Remote Technical Support Engineer Jobs in Australia
Progent is looking for a Senior Online Support Expert in Australia to assist a variety of international customers to manage and repair information networks by telephone or online connections.
Senior Cisco Consultant Jobs
Progent is looking for a Senior Cisco Consultant with CCIE or CCNA certification to work with Progent's staff of professionals to help customers to plan, install, maintain, and troubleshoot IT networks that incorporate Cisco technology.
Certified Security Consultant Job
Progent is looking for a Certified Security Consultant with CISM or similar security certification to join Progent's team of professionals to offer small businesses comprehensive security consulting including network security evaluation, penetration testing, security strategy, remote monitoring, security architecture, access management systems expertise, operations security, and disaster recovery planning.
If you would like to apply for any job listed above, please send your background information to jobs@progent.com. Be sure to include the job codes of the positions that interest you.
Additional Facts Concerning Jobs with Us
Fulltime Work for Network Engineers, Computer Support Specialists, Security Consultants, and Remote Support Professionals Progent wants to hire full-time, results-driven Microsoft accredited engineers with Microsoft MCSE, MCSA, or MCP credentials; Cisco certified system consultants who have Cisco CCIE credentials; security professionals with CISM or equivalent security certification; and advanced system design experts with experience in mobile solutions, wireless networking, high availability, business continuity, data protection, and server virtualization. Progent also seeks professionals to join our team of desktop service technicians and off-site troubleshooting professionals. In addition, We are looking for talented managers able to perform effectively in our high-growth, virtual office culture.
By maintaining a team of talented and motivated professionals, providing world-class client care, and offering a strong value-focused fee structure, Progent has managed to increase our client list dramatically while delivering professional services to numerous companies in Northern California and throughout the U.S.. An advanced virtual office environment, a shared knowledge base, and a team approach to problem solving have helped Progent to maintain a talented consulting team and a satisfied customer list.
If you are a network consultant with troubleshooting expertise, joining Progent or working for our customers can expand your skills through interaction with our staff of highly team-oriented, expert consultants. Our focus on delivering network expertise and computer help to small and midsize companies will give you the opportunity to work intimately with decision makers and contribute significantly to the success of exciting businesses.
We are looking for consultants that have recognized credentials in their technical focus. So, if you are a Microsoft consultant, you should have your Microsoft MCSE certificate. In the case of Cisco experts, have your Cisco Certified Internetwork Expert or CCNP credential. For security, you should have you Certified Information Systems Security Professional, Certified Information Systems Auditor, Certified Information Security Manager, or other leading security credentials. Naturally, we are aware of "paper experts". Notwithstanding, simply because a credential does not ensure expertise is no excuse for not owning one. If you have mastered your field, then most of these certifications should present no challenge. The crux of the matter is that if you are an expert, then clients expect credentials. We can broadcast your talents, but you should have standard certifications for Progent to market. If you are adamantly opposed to the concept of credentials, we can sympathize with and respect your opinion, but you are likely not a good fit.
Contract Jobs for Certified Application Specialists for Windows, Apple OS, Linux-based, and Sun Solaris Technology For over two decades, our information technology professionals have offered low-cost and effective computer consulting expertise for businesses in the San Francisco Bay Area and throughout the United States. A sophisticated virtual office network, a shared technical knowledge base, and a team approach to problem resolution have helped us to build a talented in-house team and dramatically expand a loyal customer base.
The Experts Team is Progent's way to provide customers the services of specialized computer support engineers who have in-depth knowledge and field background in important areas outside of Progent's primary focus in system support and security. Experts Group consultants are often freelance contractors and occasionally "moonlighters" who have been carefully qualified by Progent to collaborate with our in-house engineers to deliver comprehensive, world-class information technology services to small businesses. We are always enhancing our Experts Group in order to meet the particular needs of our customer base.
Progent's Experts Team currently offers consulting in these areas:
Macintosh integration and applications
Support for Linux-based, UNIX-powered, and Sun Solaris systems
MRP, Enterprise Resource Planning, or Customer Relationship Management consulting
Strategic and specialized program support
CIO, business analyst, and project management services
Special program development and deployment
Web, electronic business, EDI, and customer information portal design and deployment
Database management and performance help
Management information expertise
Telecom architecture support
Benefits of being part of Our Experts Team include:
By working with Progent, you get to leverage the momentum of Progent's dramatic expansion and top-notch reputation in the marketplace. By having a group of talented and committed professionals, offering attentive customer support, and practicing a strong, value-oriented billing model, we have quadrupled our clientele over the past several years and Progent now provides consulting services to hundreds of companies in Northern California and across the U.S.
Progent's experienced marketing staff handles all facets of promoting your skills and areas of expertise into our rapidly expanding client base, so you expend less effort finding clients and more time generating revenue.
Progent will assist in communications between you and our key group of experienced Microsoft and Cisco qualified consultants who are the conduit to the influential managers among Progent's clients.
Our sales and administration staffs will take care of the complete selling and engagement cycle, from opportunity generation, project approval, client needs description, skills matching, job analysis proposal writing, agreement negotiation and generation. Your entire responsibility stays with providing high-level consulting expertise.
We will gives you access to Progent's advanced virtual office environment, offering professional conference locations in the San Francisco area, as well as Internet and telecomm connectivity throughout the U.S.
You will have access to Progent's extensive database, best practices procedures, abundance of professional publications, and the shared expertise from one of the country's largest pool of experienced consulting professionals.
Progent will share special benefits from top technology companies such as Microsoft and Cisco, including free ordiscounted training classes, on-line access to restricted vendor troubleshooting tools and product maintenance resources, and on-line internal use programs for education or sales purposes.
You will have the security of backup coverage from Progent's staff consultants and other Expert Team members in the event you are unavailable to respond to client demands due to work schedule conflicts, vacation, sickness, or training.
As a 1099 subcontractor to Progent, you get simplified, risk-free invoicing and consistent payment schedules. In addition, Progent is responsible for receivables collection
There is no fee to become part of our Experts Team, but we do have these requirements for membership:
You must show a strong background as a consulting professional working on your own in your field of specialization, including a minimum two year record of successful consulting jobs and/or have an active customer base for whom you currently provide continuing support activity.
You must show that you are an expert in your area of concentration, including showing a long task-relevant record and strong referrals, and possess current manufacturer or industry professional certifications.
You should know how to present yourself in a professional manner and be self motivated and confident in your skills. You need to have strong people skills and be able to operate effectively alone or as a member of a team.
You should know how to explain proper expectations to customers and other Progent team members and you need to be able scope out tasks, produce task plans, and estimate realistic work schedules.
Improve Your Skills with Advanced Technology and Working with the Top Team of Computer Consultants Progent's company culture will make you a more capable professional by enhancing your information technology skills and boosting the satisfaction of your customers. Progent delivers on this promise by attracting the best consulting experts for you to work with, offering a state-of-the-art network and communications infrastructure, using specialized software tools to deliver the highest level of service, and by streamlining our operational models for attracting and keeping clients.
The most important factor that distinguishes Progent from other network support firms is the quality of our support professionals. Among the scores of consulting experts who have joined Progent, we have assembled top expertise across a broad array of technologies. Be it Microsoft servers, Cisco firewalls, corporate security, Apple, Linux/UNIX, server virtualization, or other crucial application, we deploy professionals who can enable you to be successful on major projects by leveraging the aggregate skills of our group of experts.
To promote the productivity of Progent's consultants, we invest heavily in making available the most powerful technology to do the job efficiently. We will exploit technology to an impressive extent and our state-of-the-art virtual office environment enables seamless connectivity, cooperation, and knowledge sharing with other Progent consultants — all from home-based or on-the-road offices. You don’t waste time or lose income with daily drives to a conventional office building, and all driving you do for in-person client jobs is determined by your schedule, not Progent's. The best part is that much of Progent's support work can be performed off-site, representing maximum efficiency for billable hours. In practice, some of our team members do remote consulting only.
Our business structure is set up for responding quickly and efficiently to client needs via knowledge exchange and cooperative problem solving. Although our consultants work with a high level of independence, dispatching is centralized, client problems and resolutions are meticulously tracked, documented, and organized for easy reference, up-to-date consultant schedules are broadcast to streamline group projects and enable problem escalation, and client satisfaction is continually evaluated. We strengthen the feeling of cooperation via monthly workgroup conferences and quarterly company-wide events.
Most of our team is situated throughout California, however Progent is attracting a quickly growing group of consulting experts throughout the United States. Our virtual office environment does away with geographic obstacles that limit the efficiency of traditional company models. We complete the deal by offering a full benefit program to ensure the health and financial security of our team members and their relations.
Just as we have world-class consulting professionals, our marketing and operations teams match the excellence that is Progent. These top-notch factors behind our growth are helping us to target and land the 50-60 new clients we are now engaging every month. We recently celebrated the delivery of support to our 1,000th client. Try typing “Cisco consultants” or “Microsoft consultants” into Google to check for yourself why Progent is also a strong sales organization.
Possessing a passion for technical proficiency is a cornerstone for success with us. A job in consulting will push you to learn more than is possible in any other job in information technology. Being exposed to a steady series of network challenges is what makes professional support interesting. Clients choose consultants to perform the toughest jobs. Innovative tasks, advanced implementations, puzzling or entrenched issues, and tricky migrations are the basis for what we do every day. At Progent, you will not stall or be narrowly defined, as is all too typical for network engineers in traditional corporate roles. You will awake every day excited about the opportunities to come.
Along the way, you will work with some great people, both by building strong customer contacts and by operating in conjunction with other Progent consultants, where you will benefit from and contribute to their success. Of course, technology is vital, but Progent is a relationship-focused company through and through. If you don’t have excellent people skills or like cooperating with a varied group of personalities, then Progent is in all likelihood not a good match.
If this sounds good to you, we urge you to contact Progent about our vision of the future of network consulting.
Get Lifestyle Improvements and Professional Prowess with Our Advanced Virtual Office Infrastructure Progent believes that a carefully designed and implemented network can be a crucial piece for enabling a company's success, and Progent follows this credo in our own network infrastructure. Progent has created a fault-tolerant virtual office infrastructure that enables our in-house engineers and authorized contractors to deliver rapid and effective support, collaborate easily on complex projects, and gain from professional and personal maturity from acting as a member of a dynamic business culture of self motivation and independence.
Les Kent has a 25-year track record of successful network integration, executive administration, marketing, and operations. He has shown a knack for creating sophisticated information technology solutions in his roles as as a system designer, programmer, project manager, deployment consultant, and problem solver for small companies, new ventures, and global enterprises.
Progent's pricing policy is to bill for phone service and in-person help by the minute. Consequently, you pay just for delivered support. Progent does not demand a higher rate for after-hours or emergency support, and inside California or in areas where Progent offers on-site service, Progent does not bill for travel time except for urgent support where on-site work is less than four hours. In addition, Progent imposes no minimum fee and requires no monthly commitment. Many service firms impose large minimum payments or charge for each quarter hour or longer. Progent's one-minute granularity avoids large bills for quick fixes so you will not be forced to permit simple problems to fester.
Global Information Assurance Certification was established in 1999 to certify the skill of computer security professionals. GIAC's mission is to make sure that a certified professional possesses the knowledge needed to provide support in key categories of system, information, and application software security. GIAC accreditations are acknowledged by businesses and institutions around the world including and the United States National Security Agency. Progent can provide the support of GIAC certified professionals for all of the network security capabilities covered within GIAC certification programs including assessing IT infrastructure, security incident handling, intrusion detection, and web application security.
Progent offers Bay Area small businesses enterprise-class network consulting as well as remote or in-person technical support for information systems powered by Windows Server technology and Microsoft's .NET platform including Microsoft Exchange Server 2003 and MS SQL Server 2005. Progent's Microsoft and Cisco certified network consulting experts also can provide security expertise for businesses ranging from the small office to the worldwide enterprise.
If your office computer system combines Linux technology technology with MS Windows, Progent can show you how to incorporate your computers into a cohesive environment that permits all your operating systems to run side by side for simple management, seamless dataflow, high dependability, superior throughput, and strong security. Progent's Linux and Windows coexistence assistance services include IT architecture integration and service, support for Windows services for UNIX, remote network monitoring and management, remote network help and repair, in-person technical support, and help desk support.
For small company information systems, managing and combining virus protection with disaster recovery as well as the planning for recovering vital systems following a successful attack requires an on-going effort that entails a variety of tools, processes, and security policies. Progent’s CISSP and CISM certified consultants can assist you with network security and virus defense at any level, from security assessments to designing a complete security plan. Progent’s security consulting services include economical per hour or contract service to help clients set up and manage protected small business information systems based on Microsoft Windows and Cisco solutions. Progent supports information security technology from all leading security defense vendors including Cisco Firewall, Veritas, Juniper Netscreen, Checkpoint, McAfee, Fortinet, Neoteris, and Watchguard. Progent’s computer security consulting specialists can provide help in physical security, wireless security, operations security, server security, programming security, security architecture, security management practices, security design, security assessment, and system security auditing. Progent can also help with telecom, network and Internet security, access control technology and methodology, disaster recovery planning, information backup, and encryption.
The Help Desk service model adopted by Progent's Technical Response Center offers small and midsize companies an dependable option to dependence on independent service individuals by offering broad technical knowledge shared by numerous support teams, round-the-clock availability of urgent help, fast escalation to appropriate engineers for handling even the most complex problems, support consistency and dependability, quick follow-up enforced by veteran service managers, a variety of easy-to-use techniques for requesting support jobs, plus excellent progress visibility made possible by trouble ticket updates and accessible through a web-based portal.
Progent's Apple Mac experts can support the creative aspect of Macintosh environments by providing consulting services and education in imaging, sound, and video. Progent's consultants offer help in a variety of Apple Mac programs such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special jobs such as scanning or digitizing audio or video or configuring an audio/video production studio.
Progent's Microsoft-certified professionals have over a decade of background providing e-mail, digital messaging, and e-mail-telephony integration solutions for small businesses as well as large corporations. Progent provides affordable Microsoft Exchange Server 2003 support to strengthen email and virus protection, configure high availability email systems, and facilitate off-site and wireless email access. Progent’s Microsoft Exchange consulting services can assist you in planning and carrying out a migration from a legacy SMPT server or older Microsoft Email software such as Exchange 5.5 to Microsoft Exchange 2003 Server. In addition provides XP and Vista client-side Microsoft Email consulting for Exchange and Microsoft Outlook and can show you how to integrate Microsoft Outlook 2000 and Outlook Web Access (OWA). For e-mail virus protection and spam filtering, Progent supports Postini's Perimeter Manager and Trend Micro Scanmail. Progent is an authorized Postini aggregator. As a Postini reseller, Progent can help small businesses benefit from Postini’s enterprise-class anti-spam solution.
Progent's SonicWALL consultants can show you how to select, deploy, and maintain the SonicWALL Firewall, SonicWALL VPN and SonicWALL PRO family of products and can provide training to allow you to support SonicWALL protection appliances. Progent's CISSP certified consultants, CISM qualified security professionals, and CISA qualified IS security audit specialists can help you design a complete security strategy, including written policies, and build protection into your corporate practices.
Microsoft CRM helps mid-market businesses nurture positive customer interactions. Built-in Sales and Customer Service modules enable in-house staff to share information to help improve selling success and deliver steady, effective customer service. Progent can configure the optimal server and communications environment, including mobile wireless access, to support Microsoft CRM, and Progent's Experts Team can provide your Bay Area company with a certified MS CRM professional who can help you combine Microsoft Dynamics CRM with your sales or customer support data.
Progent's UNIX family consulting services provide small companies and developers assistance with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide array of expertise provides you with a convenient single consulting firm to help you build and maintain a protected and robust cross-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX such as Mac OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Application Publishing with Internet Security and Acceleration Server 2006 allows greater control over intranet resources while enabling enhanced efficiency by making these resources available to legitimate remote users. Internet Security and Acceleration Server 2006 helps guard corporate applications, services, and data throughout all network components with stateful packet inspection and comprehensive publishing wizards. Progent's Microsoft-certified ISA Server experts can help you design, deploy, configure, and maintain Internet Security and Acceleration Server 2006 on your network so that your company benefits from a smart and economical balance of security, productivity, and speed.
Progent's Microsoft-certified Internet Security and Acceleration Server 2006 consultants can help you to plan, install, and support a configuration of Internet Security and Acceleration Server 2006 on your information system that delivers the firewall protection, performance and ease-of-use that your business requires.
