Full-time and Contract Opportunities at Progent Jobs for EXperienced Network Engineers, Computer Support Technicians, Network Security Experts, and Application Programmers
Among the top computer consultant companies for small business networks, Progent maintains a large staff of certified support professionals who focus on mainstream technologies including:
Microsoft products
Cisco routers, switches, firewalls, plus VoIP and Virtual Private Network products
Network security consulting
Advanced connectivity infrastructures
Off-site IT support and system management
Our Experts Group, which includes freelance consultants qualified and managed by Progent, offers exceptionally refined skills in a broad variety of critical software areas and networking solutions that include:
Apple OS networking and applications
Expertise for Linux-based, UNIX-based, and Sun Solaris systems
CIO, business analyst, and project logistics outsourcing
Special program development and deployment
Web site, eCommerce, EDI, and client information portal design and integration
Database management and performance consulting
Management intelligence consulting
Telecom architecture support
Creative models for finding customers, delivering service, maintaining an efficient working environment, and providing generous compensation have enabled Progent to be one of the most rapidly expanding and most well recognized Microsoft Gold Partners consulting firms in America and to establish a worldwide presence for providing online IT support. If you are an accredited computer support professional or network consultant with a focus on a customer success and strong communication skills, you should consider Progent a chance for enhancing your technical knowledge, living a more rewarding career, and achieving financial success.
Learn Additional Information Concerning Jobs with Progent
Follow these links to learn more information about our work openings, company philosophy, operational conditions, profit sharing model, and benefits packages:
Consulting Jobs at Progent
Progent is looking for a range of on-staff workers including motivated Microsoft MCSE, MCSA, and MCP computer engineers; network experts who have CCIE credentials; and specialists in fault-tolerant system architecture with experience in mobile access, wireless networking, high-availability environments, disaster recovery solutions, data protection, and server virtualization. We are also hiring desktop support experts, remote service professionals, and CISM or CISSP accredited security consultants. Progent is also hiring veteran managers who can operate effectively in Progent's high-growth, virtual office model. Learn more details concerning full-time professional services jobs at Progent by going to Full-time Positions at Progent.
Contract Jobs at Progent
Progent works with freelance professionals with proven expertise and working background in high-demand IT areas beyond Progent's primary service concentration. Our Experts Group hires contractors who can provide advice and development support for line-of-business applications such as Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; have in-depth knowledge of popular platforms such as Linux derivatives, Apple OS, or Sun, or offer world-class help in areas like telecommunications, web development, Electronic Data Interchange, web commerce, or dbm programming. Freelance consultants qualified by Progent cooperate with Progent's staff professionals to provide comprehensive IT services for small and midsize company networks. To learn additional information about contract opportunities with our Experts Consulting Group, go to Contracting Jobs at Progent.
Reasons That We Are Unique
Progent has been able to attract the best consulting talent by being different. Providing a powerful mix of entrepreneurial spirit, commitment to client satisfaction, use of state-of-the-art technical tools, plus an independent business model that allows for quality-of-life choices for our team members, Progent offers a stimulating culture for talented consultants who posses a drive for quickly enhancing their technical skills to deliver real-world solutions for a variety of businesses and network environments. Learn more information about ways that we are exceptional by referring to Ways That Progent Is Unique.
Our Virtual Office Network
Progent's virtual office network provides advanced technologies that enable off-site support, wireless communication, convenient availability of Progent's support databases, and close collaboration with talented team members to allow you to solve challenging IT issues. Progent's virtual office setting enables you to concentrate on delivering service instead of fighting commutes and lets consultants build lasting client relationships by enabling you to provide quick, viable, and cost-effective solutions. In order to learn additional information about Progent's virtual office network, visit Progent virtual Office Infrastructure.
Compensation and Benefit Packages
Our compensation is based on revenue sharing. The money you earn is entirely based on what you generate. You have the choice of concentrating on life style and choosing to work at a more relaxed pace, using our flexible schedule to make time for individual pursuits, or you can use the opportunity to earn significant income through persistent effort and long hours. Progent also offers complete family health insurance as well as numerous additional benefits. Find out more information about our compensation and benefits by referring to Our Compensation Model and Benefits.
The following is a description of some present job opportunities:
Job Code
Description
A09
Operations Administrator Position
Progent is looking for a talented person for the work-at-home position of Operations Administrator to assist the Director of Operations with the day-to-day management of financial information, currently using QuickBooks, in handling A/P and asset management functions for a small, quickly expanding business.
Information Technology Recruitment Manager Job
Progent is looking for a senior administrator for recruiting technical personnel to work with Progent's group of computer support specialists who provide information technology outsourcing and engineering consulting assistance to customers globally.
Technical Response Center Coordinator Job
Progent is hiring an experienced individual for the position of Technical Response Center (TRC) Coordinator working with an innovative technical services business in a fast-paced environment. The TRC Coordinator is to be the first point of contact for incoming TRC and Main number phone calls and must project a professional and sympathetic attitude in the start up of Urgent Services.
Customer Services Administrative Assistant Job
The Customer Services Administrative Assistant helps the Director of Customer Services in the routine operations of Progent’s Customer Care program, which includes tasks such as First Service follow up calls. The Customer Services Administrative Assistant carries out an assortment of administrative duties for the Director of Customer Services to ensure Progent delivers the best possible customer care.
Market Development Representative Jobs
The Business Development Representative is a senior level sales manager responsible for selling Progent's wide range of IT outsourcing and consulting services and acting as the front-line client interface. The Business Development Representative is a member of the management group, working closely with the President and Directors and Managers to make sure that business goals are met and that top notch services are delivered to our customers.
Senior IT Consultant, Microsoft Certified Systems Engineer Positions
Progent is looking for a proven, MCSE support engineer to join Progent's internal staff of consulting professionals. You must have communication skills as well as IT knowledge and must be success oriented.
Desktop Engineer Positions
Progent is looking for a Desktop Engineer to work with Progent clients to help all workers using workstation and laptop PCs based on Microsoft Windows 2K, Vista, and Windows XP technology. Work collaboratively with client's management or IT organization or under the supervision of a Progent Senior Consultant to help the client’s end users.
Senior Remote Support Engineer Jobs
Progent is looking for a Senior Remote Support Engineer to work with a range of Progent's customers to manage and service information networks remotely, using advanced tools such as MS Windows 2K/2003 and the MS .NET platform.
Senior Online Technical Support Engineer Job in Australia
Progent is looking for a Senior Remote Network Support Engineer in Australia to assist a range of Progent's worldwide clients to manage and service IT systems by telephone or remote access.
Certified Cisco Engineer Job
Progent is seeking a Senior Cisco Engineer with Cisco CCIE or CCNP credentials to join Progent's team of professionals to help clients to design, implement, maintain, and repair IT networks based on Cisco technology.
Certified Security Consultant Job
Progent is seeking a Senior Security Consultant with CISSP, CISM, or CISA or equivalent security credentials to work with Progent's staff of experts to offer small businesses a full range of security services such as system security analysis, security testing, security strategy, remote monitoring, security architecture, access control solutions consulting, operations security, and disaster recovery planning.
If you would like to ask about any opening listed above, please send your background information to jobs@progent.com. Be sure to include the job codes of the jobs that interest you.
Details About Work with Us
Staff Jobs for Network Consultants, Desktop Support Technicians, Security Consultants, and Online Support Technicians Progent wants to hire fulltime, solutions-oriented Microsoft accredited engineers with Microsoft Certified Systems Engineer certification; Cisco certified network engineers with Cisco CCIE, CCNP, or CCNA credentials; security professionals who have CISM or comparable security credentials; and advanced system design experts with a background in mobile access, wireless networking, fault tolerance, business continuity, information preservation, and VMware. Progent also is hiring employees to work on Progent's team of helpdesk service specialists and remote troubleshooting experts. Also, We are seeking experienced managers able to operate effectively in our fast-paced, virtual office culture.
By maintaining a team of skilled and motivated professionals, delivering attentive customer services, and following a strong value-based pricing structure, Progent has been able to increase our customer list rapidly while delivering consulting support to hundreds of businesses in the San Francisco area and throughout the United States. An advanced virtual office network, a shared information database, and a group strategy for problem solving have helped Progent to retain a skilled staff and a loyal customer base.
For a network consultant with technical support experience, joining Progent or helping Progent's customers will enhance your skills via interaction with Progent's group of highly supportive, expert consultants. Our focus on providing network consulting and computer help to small and midsize companies will offer you the opportunity to collaborate closely with key players and contribute appreciably to the growth of dynamic companies.
Progent is hiring technical professionals that have recognized certification in their special focus. So, if you are a Microsoft consultant, you should have earned your MCSE certificate. In the case of Cisco experts, have your CCIE or Cisco Certified Network Professional certificate. For network security, you should show you Certified Information Systems Security Professional, Certified Information Systems Auditor, Certified Information Security Manager, or other leading security certifications. Of course, we are aware of "paper experts". However, simply because a credential can not ensure expertise is no reason for not earning one. If you have mastered your field, then most of those certifications should pose no great difficulty. The point is that if you represent yourself to be a professional, then clients expect certifications. Progent will broadcast your skills, but you must provide standard credentials for Progent to market. If you stand adamantly against the idea of certifications, we can sympathize with and honor your opinion, but you are probably not an appropriate candidate.
Contract Jobs for Qualified Application Specialists for Windows, Macintosh, Linux-based, and Sun Technology For more than 20 years, Progent's information technology professionals have provided affordable and successful network support expertise for small businesses in the San Francisco Bay Area and across the U.S.. A sophisticated virtual office network, a shared support knowledge base, and a collaborative approach to problem solving have enabled us to build a talented staff and dramatically expand a loyal client base.
The Experts Group is Progent's way to provide customers the help of specialized computer consulting professionals who have in-depth skills and field experience in key technologies outside of Progent's primary focus in system infrastructure and security. Experts Team members are often freelance engineers and occasionally "moonlighters" who have been thoroughly certified by us to work closely with our staff consultants to provide comprehensive, enterprise-class network solutions to small companies. We are continually enhancing our Experts Group in order to meet the special needs of our clients.
Progent's Experts Group currently provides consulting in these technologies:
Macintosh networking and applications
Consulting for Linux-based, UNIX-based, and Sun Solaris systems
CIO, business analyst, and project logistics outsourcing
Special applications development and integration
Web site, electronic business, EDI, and customer information portal development and deployment
DBM support and performance consulting
Business information expertise
Telecom systems consulting
Benefits of being part of Our Experts Group include:
By associating with us, you get to take advantage of the impact of Progent's dramatic growth and top-notch recognition in the marketplace. By maintaining a group of skilled and committed professionals, offering excellent customer care, and following a strong, ROI-focused pricing structure, we have multiplied our customer base over the past several years and Progent now provides consulting support to hundreds of businesses in California and throughout the U.S.
Our experienced marketing team takes care of all facets of marketing your services and technical knowledge into our quickly growing client base, so you expend less time signing up customers and extra time making money.
Progent will assist in relationship building between you and our key team of experienced Microsoft and Cisco qualified engineers who are the conduit to the key executives among our customers.
Our sales and administration teams will take care of the complete selling and engagement cycle, from lead identification, job qualification, client requirements definition, capabilities matching, project scoping proposal writing, agreement negotiation and generation. Your exclusive responsibility stays with providing top-quality consulting expertise.
Progent will gives you connections to Progent's advanced virtual office environment, including convenient conference locations in Northern California, as well as data and voice connectivity throughout the U.S.
You will have access to our vast knowledge base, best practices processes, library of professional publications, and the aggregate expertise from one of Northern California's largest pool of expert information technology professionals.
We will share partner-only benefits from leading vendors such as Microsoft and Cisco, including no-cost ordiscounted educational seminars, web access to restricted vendor troubleshooting tools and product maintenance resources, and downloadable internal use software for training or demonstration use.
You will have the security of backup coverage from Progent's staff consultants and other Expert Team members in the event you are unavailable to respond to client demands due to work schedule conflicts, vacation, sickness, or training.
As a 1099 subcontractor to Progent, you get simplified, risk-free invoicing and consistent payment schedules. In addition, Progent is responsible for receivables collection
There is no charge to become a member of our Experts Team, but we do have strict requirements for membership:
You should show a strong background as a consulting professional operating independently in your area of expertise, including a minimum two year record of successful contracting jobs and/or have an active customer base to which you currently deliver continuing support activity.
You have to show that you have expertise in your field of concentration, which includes showing a long work-related record and excellent referrals, and possess up-to-date manufacturer and/or institutional professional qualifications.
You have to be able to present yourself in a professional way and be self driven and assured in your abilities. You should have excellent inter-personal skills and understand how to work effectively by yourself or as a member of a team.
You have to know how to explain realistic goals to clients and fellow Progent team members and you must know how analyze projects, create project plans, and define reasonable work schedules.
Improve Your Abilities with the Best Technology and Joining a Great Team of Computer Engineers Progent's work environment will make you a better professional by improving your information technology skills and boosting the satisfaction of your customers. Progent makes good on this promise by recruiting the top professional experts for you to operate with, offering a state-of-the-art network and communications architecture, using specialized software tools to deliver the maximum quality of support, and by streamlining our operational models for finding and maintaining customers.
The main factor that separates us from other consulting firms is the quality of our consultants. Out of the scores of consulting experts who have joined Progent, we have assembled top talent covering a broad array of technical areas. Whether it’s Microsoft Windows, Cisco firewalls, corporate security, Macintosh, Linux, server virtualization, or other key areas, we deploy professionals who can help you to be effective on larger jobs by combining the collective experience of our group of experts.
To ensure the success of our consultants, we invest significantly in making available the best technology to perform the work properly. Progent will exploit information technology to an impressive extent and our advanced virtual office infrastructure allows seamless communications, collaboration, and knowledge exchange with fellow Progent team members — all from home-based or on-the-road offices. Consultants don’t waste time or forfeit revenue because of regular commutes to a conventional office, and all travel you do for in-person client work is based on your schedule, not ours. The best benefit is that much of our consulting work can be performed off-site, offering maximum efficiency for billable hours. In practice, some of our team members do off-site consulting only.
Our business structure is set up for reacting quickly and effectively to customer needs through knowledge sharing and collaborative problem resolution. Although our engineers operate with a great deal of freedom, dispatching is centralized, client issues and resolutions are meticulously tracked, recorded, and organized for easy reference, up-to-date consultant schedules are broadcast to facilitate team tasks and simplify problem escalation, and customer satisfaction is continually evaluated. We strengthen the feeling of cooperation via monthly workgroup meetings and regular company-wide events.
Most of our consultants are located across Northern California, but we are building a rapidly expanding group of network professionals throughout America. Progent's virtual office environment does away with geographic boundaries that restrict the productivity of traditional business structures. We complete the package by offering a full employee care program to ensure the physical health and financial welfare of our team members and their relations.
Just as we have world-class consultants, Progent's marketing and operations teams match the excellence that is Progent. These high-performance contributors to our success are helping us to identify and sign up the scores of new customers we are now engaging every month. We lately marked the providing of services to our 1,000th client. Just type “Cisco consultants” or “Microsoft consultants” into Google to see for yourself why Progent is also a strong sales operation.
Having a passion for technical proficiency is a key for success with Progent. A career in consulting will drive you to learn more than you would in any other position in network technology. Being confronted by a continual stream of technical challenges is what makes consulting exciting. Clients choose consulting firms to perform the toughest jobs. Creative projects, advanced deployments, puzzling or entrenched problems, and tricky upgrades are the foundation for our services every day. At Progent, you will not stagnate or be pigeonholed, as is sadly common for network professionals in ordinary corporate jobs. You will awake every day excited about the challenges to come.
Along the way, you will meet some wonderful folks, both by building close client relationships and by operating closely with other Progent team members, where you will learn from and contribute to their success. Yes, technology is vital, but Progent is a relationship-focused company through and through. If you don’t offer strong communications skills or enjoy cooperating with a diverse assortment of people, then we are in all likelihood not a good match.
If all this sounds good to you, we invite you to contact us about our view of the new paradigm of network consulting.
Enjoy Lifestyle Improvements and Technical Prowess with Our Advanced Virtual Office Environment Progent believes that a well architected and implemented network can be a crucial piece for enabling any company's growth, and we follow this belief in our corporate system infrastructure. We have built a non-stop virtual office infrastructure that enables Progent's staff consultants and certified contractors to offer fast and effective service, cooperate easily on complex jobs, and gain from career and personal growth by acting as a member of a dynamic company ethos of self motivation and independence.
Progent provides national urgent technical support and troubleshooting services for companies who run networks powered by variants of Linux or whose information systems include a mix of Linux platforms/Linux and Microsoft Windows technology. Remote network consulting provides maximum leverage for your information technology budget by protecting client productivity and limiting the hours billed for network analysis and repair. Advanced online support utilities and experienced service specialists and engineers allow Progent to handle the majority of network issues without wasting time and expense by going to your location. In most of cases your IT issues can be remediated over the phone or via a mix of telephone help and online connectivity. Progent can make available Cisco CCIE infrastructure experts and CISM and CISSP qualified security professionals to assist with the toughest network problems.
Progent's Cisco-authorized network engineers can help you design an affordable, high availability Internet configuration solution that can achieve non-stop Internet connectivity through a broad array of fault tolerant Internet network technologies including non-stop BGP, transparent fail-over, and redundant ISPs. Progent offers CCIE consultants to show you how to apply the most current technology for high availability Internet access to implement a cost-effective, completely redundant Internet interface with automatic failover and other features to create fault tolerant Internet availability.
The CISA credential is a globally recognized achievement that indicates expertise in information system security auditing. Accredited by the American National Standards Institute (ANSI), the CISA accreditation requires that candidates undergo a comprehensive test given by the ISACA international professional group. Progent can provide the services of a CISA-certified security audit consultant trained to assist businesses in the areas of information systems audit services, IT enforcement, network assets and architecture ROI, IT service delivery, safeguarding of data resources, and disaster recovery preparedness.
Cisco's security and remote connection products for small companies offer a comprehensive range of manageable security products to help safeguard your wired and wireless information system. Cisco's VPN line features switches, firewalls, intrusion detection systems and VPN appliances. Progent's professional staff of consultants includes field-proven engineers with Cisco CCIE and CCNP qualifications who are able to assist your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco wireless products, and other Cisco security technologies that fit most closely with your business goals.
The Help Desk support model adopted by Progent's Technical Response Center gives small businesses an dependable alternative to dependence on independent service individuals by offering broad expertise accessible to multiple support groups, 24x7 availability of urgent help, escalation capability to world-class experts for handling even the most intractable problems, service consistency and reliability, prompt follow through overseen by veteran support managers, a variety of easy-to-use techniques for requesting service tasks, plus a high level of process transparency enabled by trouble ticket tracking and available through a web portal.
Progent's Microsoft-certified consultants have 18 years of background providing e-mail, electronic messaging and email/telephony integration solutions for Bay Area businesses. Progent provides economical Microsoft Exchange 2003 Server consulting services to enhance email security and virus defense, achieve fault tolerant email, and facilitate remote and mobile email access. Progent’s Microsoft Exchange consulting and support offerings can aid you in planning and deploying a Microsoft Exchange upgrade or a move from a legacy SMPT system or outdated Microsoft Email software such as Microsoft Exchange 5.5 to Exchange Server 2003 or Microsoft Exchange Server 2000. In addition Progent offers Windows XP and Vista client-side Microsoft Mail consulting for Microsoft Exchange and Outlook and can show you how to configure Outlook 2003, Microsoft Outlook 2000, Microsoft Outlook XP, and Outlook Web Access. For email virus defense and spam blocking, Progent offers expertise with Postini spam filtering and Trend Micro software. Progent is also an authorized Postini Managed Service Provider (Postini MSP). As a Postini aggregator, Progent can help small organizations take advantage of Postini’s enterprise-class spam filter solutions.
VMware Virtual Server is a free virtualization product that runs on Linux and Windows 2000/2003 Servers. VMware Server allows companies to segment a single server into several logical servers and to start realizing the benefits of virtualization with minimal cost. VMware Server is a robust yet easy to use solution for users new to server virtualization technology and is powered by VMware’s time-tested platform. VMware Server is well suited for developers, workgroups, and branch offices who wish to facilitate application development, test software in economical virtual environments, run outdated operating systems, and save time in server provisioning. Progent's skilled virtual server engineers can help you with VMware Server, VMware ESX Server, and VMware VirtualCenter so your business can benefit from VMware server optimization.
Progent’s Microsoft-certified experts can provide small and medium sized businesses IT consulting, support, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for intelligently connecting people, groups and data. SharePoint Portal Server offers a common spot for your workers or clients to connect to, organize, distribute and interact with useful information, documents, and software and to communicate with other people. It enables quicker and better decisions, more efficient sharing across teams and more streamlined business processes. The main objective of SharePoint Server is to bring together, in a relevant way, all of the diverse sources of knowledge available inside and without an organization. Windows SharePoint Services connect workers, clients, teams and major tasks with the information they’ve created in a manner that makes data easy to find, retrieve and re-use.
Microsoft Great Plains allows you to expand and manage your company better by offering easy access to strategic information and a fast return on investment. Microsoft Dynamics Great Plains offers major productivity benefits including its ability to extend the reach of your organization, manage your financials, computerize financial operations, unify processes throughout your company, improve inventory control, enhance order accuracy, expand revenue and shorten turnaround time, and maximize cash flow. Progent can help you set up and manage a robust, safe server and network infrastructure to support Great Plains, and can offer expert Microsoft GP consultants to help you reap all the benefits of your Microsoft Dynamics GP accounting.
Microsoft WSUS allows IT managers to deploy and monitor the most recent Microsoft patches and security releases to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft Windows Server Update Services, network support personnel can completely and easily manage the installation of patches that are published through Microsoft Update to servers and workstations in an organization. Progent can assist you with complex details of the initial setup of Microsoft Windows Server Update Services such as designing the Microsoft Windows Server Update Services deployment, configuring client's computers, defining the Group Policy settings, and making sure your Microsoft Software Update Services GPO is linked to an Active Directory container that makes sense for your system environment.
Design and Installation for Customer Relationship Management Consultant for MSCRM
Microsoft Dynamics Customer Relationship Management helps small businesses nurture positive customer relationships. Built-in Sales and Customer Service modules enable employees to share information to help improve selling success and deliver steady, effective customer service. Progent can configure the most sensible server and communications infrastructure, including local and offsite wireless access, to back Microsoft CRM, and Progent's Experts Team can provide your Bay Area company with a certified MSCRM professional who can show you how to combine Microsoft Dynamics CRM with your sales or customer support databases.
Cisco's security and remote connectivity technology for small to mid-size businesses represent a full range of manageable protection products to let you safeguard your entire information system. Cisco's VPN product family includes routers and switches, firewalls, and VPN solutions. Progent's expert staff of consultants includes experienced specialists with Cisco's Certified Internetwork Expert (CCIE) and CCNP qualifications who can assist your company to select Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco security technologies that fit best with your corporate goals.
