Career and Freelance Positions with Progent Work for EXperienced Network Consultants, Desktop Support Specialists, Security Consultants, and Application Programmers
One of the premiere IT consultant companies for small business systems, Progent manages a full-time staff of certified service experts who concentrate on core IT areas including:
Microsoft products
Cisco routers, switches, firewalls, plus Voice over IP and VPN products
Network security expertise
Sophisticated connectivity architecture
Remote troubleshooting and network management
Our Experts Team, which includes freelance experts qualified and managed by Progent, offers exceptionally specialized knowledge covering a wide range of key software areas and networking solutions such as:
Macintosh networking and applications
Support for Linux, UNIX-powered, and Sun Solaris environments
Manufacturing Resource Planning, Enterprise Resource Planning, or CRM customization
Strategic and specialized application support
Chief Information Officer, management information analyst, and project logistics outsourcing
Custom program development and deployment
Web site, electronic business, Electronic Data Interchange, and customer information portal development and deployment
Database support and efficiency consulting
Management intelligence expertise
Telecommunications systems support
Innovative models for attracting clients, delivering service, nurturing an efficient company culture, and offering generous compensation and benefits have enabled us to become one of the most rapidly expanding and most well recognized Microsoft Gold Partners consultant firms in the United States and to establish an international organization for delivering online IT support. If you are an accredited IT support professional or information technology expert with an orientation towards a client success and excellent people skills, you will discover Progent a chance for increasing your professional knowledge, living a more independent career, and achieving financial security.
Learn More Information About Jobs with Progent
Check out these pages to find out more details concerning Progent's work opportunities, company culture, operational environment, compensation structure, and benefits:
Consulting Work at Progent
We are hiring a range of full-time employees including motivated Microsoft MCSE and MCSA computer engineers; network experts who have CCIE credentials; and specialists in fault-tolerant system design with backgrounds in mobile access, wireless networking, non-stop systems, business continuity planning, data preservation, and server virtualization. Progent is also looking for workstation support technicians, off-site troubleshooting professionals, and CISSP accredited security consultants. We are also hiring experienced managers who can operate effectively in our dynamic, virtual office model. Learn additional details concerning full-time professional services positions at Progent by referring to Consulting Careers at Progent.
Freelance Work with Progent
Progent works with freelance consultants who have in-depth expertise and hands-on background in crucial information technology areas beyond Progent's main service concentration. Our Experts Team includes freelance consultants who offer consulting and programming services for mission-critical applications that include MRP, Enterprise Resource Planning, or Customer Relationship Management; possess specialized expertise with popular platforms such as Linux, Macintosh, or Solaris, or can provide world-class skills in technologies like telecommunications, web site development, Electronic Data Interchange, web commerce, or database management. Independent contractors qualified by Progent coordinate with our staff professionals to provide comprehensive IT services for small company networks. In order to find out additional details concerning contract work with Progent's Experts Team, refer to Contract Work with Progent.
How We Are Unique
Progent has managed to attract the top professional experts by being unique. Providing an innovative blend of enterprising spirit, commitment to customer success, utilization of state-of-the-art technical tools, plus a flexible work model that accommodates quality-of-life options for Progent's consulting team, Progent creates a stimulating culture for talented individuals who posses a desire for quickly improving their technical skills to deliver real-world benefits for a variety of organizations and network environments. Find out more details concerning how we are different by referring to Ways That Progent Is Exceptional.
Our Virtual Office Infrastructure
Our virtual office network uses state-of-the-art technologies that enable off-site access, wireless communication, convenient availability of our support databases, and close collaboration with mobile colleagues to allow you to handle challenging network problems. Our virtual office network allows consultants to concentrate on delivering IT solutions rather than fighting commutes and helps you establish successful client relationships by enabling you to come up with fast, viable, and cost-effective solutions. In order to find out more details concerning Progent's virtual office business model, go to Progent virtual Office Business Model.
Compensation Model and Benefits
Our compensation model is based on revenue sharing. The money you earn is wholly determined by what you generate. Consultants have the choice of focusing on quality of life and electing to work at an easy pace, utilizing our versatile schedule to follow personal enthusiasms, or you can take advantage of the chance to earn considerable money by persistent work and long consulting time. Progent also offers full family health care coverage plus numerous other benefits. Learn more details concerning our compensation model and benefit programs by going to Our Compensation and Benefits.
Jobs at Progent FAQs
To see answers to frequent enquiries concerning being a consultant at Progent, refer to Working with Progent FAQs.
This is a description of Progent's current job openings:
Job Code
Description
A09
Operations Administrator Job
Progent is looking for a talented individual for the work-at-home position of Operations Administrator to help the Director of Operations with the daily management of financial information, currently using QuickBooks, in performing expense and asset management functions for a small, rapidly expanding business.
Information Technology Recruitment Manager Position
Progent has an opening for an experienced administrative executive for recruiting consultants to join Progent's group of computer support specialists who provide information technology outsourcing and network consulting services to clients globally.
Technical Response Center Coordinator Position
Progent is looking for a talented individual for the job of Technical Response Center (TRC) Coordinator working with an innovative high tech company in a dynamic environment. The TRC Coordinator is to be the first point of contact for incoming TRC and Main number phone calls and must present a professional and sympathetic demeanor in the initiation of Emergency Services.
Customer Services Administrative Assistant Position
The Customer Services Administrative Assistant helps the Director of Customer Services in the day-to-day operations of Progent’s Customer Care initiatives, which includes tasks such as First Service follow up calls. The Customer Services Administrative Assistant carries out an assortment of administrative responsibilities for the Director of Customer Services to ensure Progent delivers the best possible customer care.
Market Development Representative Jobs
The Business Development Representative is a senior level sales executive charged with selling Progent's broad range of network outsourcing and support offerings and functioning as the primary customer interface. The Business Development Representative is a key part of the executive team, operating closely with the President and Directors and Managers to ensure that business targets are accomplished and that quality services are provided to our clients.
Desktop Engineer Positions
Progent is looking for a Desktop Support Expert to assist Progent customers to help all users of workstation and notebook PCs based on Microsoft Windows 2000, Vista, and Windows XP technology. Work collaboratively with customer's management or IT group or under the supervision of a Progent Senior Consultant to help the customer's workers.
Senior Remote Support Expert Job
Progent is looking for a Senior Remote Support Specialist to help a range of Progent's clients to manage and service IT networks off-site, utilizing sophisticated technology including Microsoft Windows 2000/2003 and Microsoft's .NET platform.
Senior Remote Technical Support Engineer Positions in Australia
Progent is seeking a Senior Remote Network Support Expert in Australia to work with a variety of Progent's worldwide clients to manage and support computer networks by phone or online access.
Senior Cisco Engineer Positions
Progent is looking for a Senior Cisco Engineer with Cisco CCIE or CCNP credentials to join Progent's staff of experts to help customers to plan, install, manage, and repair small business networks based on Cisco technology.
Senior Security Consultant Jobs
Progent is looking for a Certified Security Consultant with CISSP or similar security credentials to work with Progent's team of experts to offer customers comprehensive security services such as system security analysis, penetration testing, security strategy, network monitoring, security modeling, access management solutions consulting, operations security, and disaster recovery planning.
If you want to apply for any position shown above, please e-mail your resume to jobs@progent.com. Be sure to copy the job codes of the positions that interest you.
Additional Facts Concerning Work at Progent
Fulltime Work for Network Consultants, Desktop Support Technicians, Security Consultants, and Remote Help Technicians Progent wants to hire staff-level, solutions-driven Microsoft certified consultants with Microsoft Certified Systems Engineer certification; Cisco certified network consultants with Cisco CCIE credentials; security professionals who have CISM or equivalent security credentials; and advanced network design experts with experience in mobile access, wireless networking, fault tolerance, business continuity, information preservation, and VMware. Progent also is looking for professionals to join Progent's team of helpdesk service specialists and off-site troubleshooting experts. In addition, We are seeking experienced managers able to perform productively in Progent's fast-paced, virtual office environment.
By maintaining a team of skilled and dedicated professionals, delivering attentive customer services, and following a competitive results-based pricing structure, Progent has been able to expand our client list rapidly while delivering consulting support to hundreds of companies in the San Francisco area and throughout the U.S.. A sophisticated virtual office network, a shared knowledge base, and a team strategy for problem resolution have allowed Progent to maintain a skilled consulting team and a satisfied client base.
If you are an information technology consultant with troubleshooting experience, teaming with Progent or working for Progent's clients can enhance your knowledge via cooperation with our staff of mutually team-oriented, talented consultants. Progent's focus on delivering information technology expertise and computer help to small and midsize organizations will give you the chance to collaborate intimately with decision makers and add appreciably to the growth of exciting businesses.
Progent is looking for consultants who have recognized credentials related to their technical expertise. So, if you are a Microsoft expert, you should have your Microsoft MCSE credential. For Cisco consultants, have your CCIE or Cisco Certified Network Professional credential. For security, you should show you Certified Information Systems Security Professional, Certified Information Systems Auditor, Certified Information Security Manager, or one of the other top security certifications. Of course, we are familiar with "paper experts". Nevertheless, the fact that a credential does not guarantee excellence is no reason for not having one. If you know your stuff, then the majority of these tests should be no great difficulty. The crux of the matter is that if you call yourself an expert, then customers expect credentials. We can promote your skills, but you must have basic credentials for Progent to work with. If you are adamantly opposed to the concept of certifications, Progent can sympathize with and respect your opinion, but you are likely not an appropriate candidate.
Freelance Work for Qualified Experts for Windows, Mac, Linux, and Sun Technology For more than 20 years, our information technology engineers have provided low-cost and effective computer consulting expertise for companies in Northern California and throughout the United States. A sophisticated virtual office network, a shared support database, and a team philosophy for problem solving have helped us to build a strong in-house team and dramatically grow a satisfied clientele.
The Experts Team is Progent's way to provide clients the help of expert information technology consulting professionals who have advanced knowledge and work background in important technologies outside of Progent's primary focus in system support and security. Experts Group members are typically independent contractors and occasionally "moonlighters" who have been thoroughly qualified by us to collaborate with Progent's in-house engineers to provide end-to-end, enterprise-class network solutions to small and midsize businesses. Progent is continually expanding the Experts Team to meet the particular needs of our clients.
Progent's Experts Group now offers consulting in these technologies:
Macintosh integration and programs
Consulting for Linux, UNIX-powered, and Sun systems
MRP, Enterprise Resource Planning, or CRM expertise
Line-of-business and specialized program support
CIO, business analyst, and project management outsourcing
Custom program design and integration
Web site, eCommerce, Electronic Data Interchange, and customer portal design and deployment
Database management and performance help
Business information expertise
Telecommunications systems consulting
Advantages of becoming a member of Progent's Experts Team include:
By associating with us, you can benefit from the momentum of Progent's explosive growth and top-notch recognition in the marketplace. By having a group of talented and dedicated professionals, providing attentive client care, and following a strong, ROI-focused pricing structure, Progent has multiplied our clientele over the past few years and Progent now delivers professoinal support to hundreds of companies in California and across the U.S.
Progent's experienced marketing staff handles all facets of marketing your services and areas of expertise into our quickly growing customer base, so you spend less time signing up clients and extra time making money.
Progent will facilitate relationship building between you and Progent's core team of expert Microsoft and Cisco qualified consultants who are the conduit to the influential managers among our clients.
Progent's selling and operations staffs will manage the complete selling and contracting cycle, from opportunity identification, project approval, client requirements definition, capabilities matching, job scoping proposal generation, contract negotiation and generation. Your exclusive focus stays with delivering high-level consulting service.
Progent will gives you connections to our sophisticated virtual office environment, offering convenient conference sites throughout the San Francisco area, and Internet and telecomm access anywhere in the U.S.
You will have the benefit of our extensive database, best practices procedures, library of professional documents, and the shared experience from one of Northern California's largest pool of expert information technology professionals.
Progent will share special benefits from leading technology companies such as Microsoft and Cisco, including no-cost ordiscounted educational seminars, on-line connections to restricted vendor troubleshooting tools and technical maintenance resources, and downloadable in-house use programs for training or demonstration use.
You will have the security of backup coverage from Progent's staff consultants and other Expert Team members in the event you are unavailable to respond to client demands due to work schedule conflicts, vacation, sickness, or training.
As a 1099 subcontractor to Progent, you get simplified, risk-free invoicing and consistent payment schedules. In addition, Progent is responsible for receivables collection
There is not any charge to be a member of our Experts Group, but we do have strict requirements to join:
You must have a strong background as a consulting professional operating independently in your field of expertise, including at least a two year history of completed contracting jobs or you must have an active customer base for which you currently provide ongoing support services.
You should demonstrate that you are an expert in your field of specialization, which includes having an extensive task-relevant record and excellent references, and have current vendor and/or institutional professional qualifications.
You should know how to present yourself in a professional way and be self motivated and confident in your abilities. You should have strong inter-personal skills and understand how to work efficiently alone or as a member of a team.
You must know how to communicate realistic goals to clients and fellow Progent consultants and you need to be able evaluate projects, create project plans, and define realistic work schedules.
Improve Your Skills with Advanced Technology and Working with the Top Group of Network Engineers Progent's business climate will allow you to become a better consultant by enhancing your technical knowledge and boosting the satisfaction of your clients. Progent delivers on this promise by recruiting the best professional talent for you to operate with, providing an advanced network and communications architecture, using proprietary software tools to deliver the maximum level of support, and by optimizing proven business models for finding and maintaining clients.
The main factor that separates Progent from other network support companies is the high quality of our consultants. Among the scores of consultants who have teamed with us, we have recruited the best talent covering a wide range of technologies. Be it Microsoft Windows, Cisco firewalls, corporate security, Macintosh, Linux/UNIX, virtual servers, or other crucial application, we deploy experts who can help you to be effective on larger jobs by leveraging the aggregate experience of our team of professionals.
To promote the success of Progent's consultants, we invest significantly in making available the best tools to perform the job properly. Progent will exploit information technology to an extraordinary degree and our state-of-the-art virtual office environment allows seamless communications, collaboration, and information exchange with other Progent consultants — entirely from at-home or mobile offices. Consultants don’t throw away time or lose revenue with daily drives to a conventional office building, and all driving you do for in-person customer work is determined by your own schedule, not ours. The best benefit is that much of our consulting services can be performed off-site, offering maximum efficiency for income-producing time. In practice, some Progent staff do off-site support only.
Progent's operations are geared towards reacting rapidly and effectively to customer needs through knowledge exchange and cooperative problem resolution. Although Progent's engineers work with a high level of freedom, resource allocation is unified, customer issues and solutions are carefully tracked, documented, and organized for convenient reference, up-to-date consultant availability is published to facilitate group tasks and enable problem escalation, and client satisfaction is continually evaluated. We strengthen the feeling of cooperation through periodic team meetings and regular company-wide events.
Most of Progent's consultants are located throughout California, however Progent is building a quickly growing group of consulting professionals throughout the United States. Progent's virtual office environment does away with regional obstacles that restrict the efficiency of traditional company structures. We complete the package by offering a full employee care program to ensure the health and economic security of our employees and their relations.
Just as we have world-class consulting professionals, Progent's marketing and administration groups match the high standards that is Progent. These top-notch factors behind our growth are helping us to identify and land the 50-60 new customers we are now acquiring each month. We recently marked the delivery of services to our 1,000th customer. Try typing “Cisco consultants” or “Microsoft consultants” into Google to check for yourself why we are also an effective sales operation.
Possessing a passion for technical excellence is a key for growth with us. A job in consulting will drive you to learn more than is possible in any other position in information technology. Being confronted by a continual stream of technical challenges is what keeps consulting interesting. Customers rely on consulting firms to perform the toughest jobs. Creative tasks, advanced implementations, vexing or entrenched problems, and tricky migrations are the foundation for our services daily. With us, you will not stall or be pigeonholed, as is sadly typical for network professionals in traditional corporate jobs. You will wake up every day enthusiastic about the opportunities to come.
On the way, you will work with some great folks, both by establishing close client contacts and by working closely with other Progent consultants, where you will benefit from and contribute to their success. Yes, technology is important, but we are a relationship-focused organization from top to bottom. If you don’t have excellent people skills or like working with a diverse assortment of personalities, then Progent is in all likelihood not a good fit.
If this seems right for you, we urge you to contact Progent about our vision of the future of network consulting.
Get Lifestyle Benefits and Professional Success with Progent's Sophisticated Virtual Office Environment Progent believes that a well designed and implemented information system can be a pivotal factor for enabling any company's success, and we follow this philosophy in our own system environment. We have built a non-stop virtual office infrastructure that allows Progent's in-house engineers and authorized contractors to deliver fast and efficient support, cooperate easily on complex jobs, and gain from professional and personal maturity by being part of an exciting company ethos of self motivation and freedom.
In addition to providing Great Plains consultants, Progent can supply experts in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, Microsoft Business Solutions Retail Management System, Macola ERP by Exact Software, MAS 90 ERP by Sage Software, and QuickBooks Pro by Intuit. Progent's consultants also can help you build and maintain a secure, robust server and communications infrastructure to run your ERP, MRP and accounting solutions.
Progent has developed a sophisticated service reporting system that records and formats complete documentation for all delivered services. Unlike some freelance consultants or local support firms who offer minimal documentation or specifics of services performed, each service delivered by Progent is tracked by comprehensive documentation. Every Progent consultant has use of the support documentation sent by each staff member to each customer. The discipline of documenting and archiving support activity allows more effective support and eliminates a slew of common misfortunes such as when a service customer is virtually held hostage to a consultant who won’t release the keys to the kingdom.
Progent offers national online technical support and troubleshooting services for businesses who operate Apple Mac OS X networks or whose information systems include a combination of Apple Mac OS X and Microsoft Windows technology. Online IT help provides optimum return for your information technology dollar by protecting user productivity and limiting the time charged for computer analysis and repair. Sophisticated online access utilities and skilled service specialists and consultants combine to enable Progent to handle the majority of IT problems without wasting time and expense by going to your site. In most of cases your IT problems can be dealt with over the phone or through a combination of telephone help and online network analysis. Progent can make available Cisco certified CCIE network engineers and CISSP qualified security specialists to assist with the most difficult network issues.
Progent's Linux support experts offer small companies and developers help with managing and supporting Linux systems that operate with Microsoft-based networks. Progent can give your business contact with Linux consultants, support professionals qualified by Microsoft and Cisco, and security specialists with CISM and CISA certification. This broad range of experience offers you an easy one-stop source to show you how to create and maintain a protected and robust mixed-platform connectivity and communications infrastructure that supports Linux and Microsoft coexistence by combining MS Windows with leading Linux variations such as RedHat, SUSE, Mandriva Linux, Debian GNU/Linux, and Slackware.
Even if your company has a minimal network support staff and a modest technology budget, your information network can still feature the same high availability and responsiveness that once required a substantial internal support group. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-certified and Cisco-qualified IT consultants, the latest system management products for proactive monitoring and threshold alarms, and economical service programs such as a help desk call center to keep your vital business applications and servers up and running. Progent's 24x7 Network Management Services include round-the-clock network monitoring, server monitoring, and program monitoring to reduce support costs, resolve problems quickly, and anticipate issues before they impact network productivity. Progent is experienced at installing System Center 2005, part of Microsoft’s Dynamic Systems Initiative built on Microsoft Operations Manager (Microsoft MOM) to perform complete event management. Progent supports MOM 2000 and Microsoft Operations Manager 2005 to offer small company networks enterprise-class availability, security and performance.
Years of background delivering Microsoft expertise and Cisco technology consulting has allowed Progent to develop a unique capability for supporting branch offices that need IT service with the responsiveness associated with with small organizations but which includes effective client interaction, thorough documentation, and adherence to enterprise IT protocols. If your corporation maintains a sales office located anywhere in California or any area served by Progent's engineers, Progent can offer a broad range of in-person and on-line IT consulting services and system architecture assistance.
For enterprises with branches in Northern California or any region covered by Progent's engineers, Progent's Microsoft-certified network consulting professionals and certified Cisco system consultants can provide a variety of IT support services such as project planning, SOX compliance, site moves, enterprise security, system design, on-site or remote emergency support, and troubleshooting for collocation hosting environments. A Progent network architect can show you how to plan a multi-office network that makes efficient use of collocation facilities and Internet hosting sites. Progent’s Microsoft qualified consultants can help large corporations plan, integrate and support major rollouts of updated releases of Microsoft technology including Active Directory, Exchange Server, Systems Management Server, SQL Server, and Enterprise editions of Windows. Progent’s CCIE and CCNP experts can help you configure Cisco products for connectivity solutions that incorporate basic, high-speed, integrated, and remote networking.
Progent's service experts can provide Apple Macintosh users a range of services such workstation support, interconnectivity with Windows-based networks, email configuration, custom application programming, and one-on-one user education. Progent's Apple-certified specialists and Microsoft-certified engineers can help your business build and support a safe, highly available network and communications architecture to support environments in which Apple Mac servers and workstations work with Microsoft-based and UNIX/Linux-based systems.
MS Live Communications Server delivers Instant Messaging and Real Presence as part of an extensible, enterprise-grade solution featuring advanced protection, transparent integration with popular Microsoft products, an expandable, standards-based development platform, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Your organization can realize lower costs and improved business efficiencies, enhanced individual productivity, and better intellectual property protection with this simple-to-manage, fault-tolerant solution. Successful deployments of LCS call for careful planning and consideration prior to installation. Progent's Microsoft-certified consultants can deliver the skill necessary to deliver all the advantages of Live Communications Server throughout your entire corporation.
Progent's certified ISA Server consulting experts have broad experience creating Microsoft-based security solutions for IT networks with many locations, remote users, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall engineer can help your small company design and implement an installation of ISA Server 2004 that supports your information protection needs without restricting your productivity.
Small to middle size companies can now get all the advantages of MOM and also have fast access to Progent’s Microsoft and Cisco certified IT support professionals. With Progent's affordably priced IT support programs, mid-size businesses can select a simple MOM-based co-sourcing service program with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing package. Progent supports Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to provide small business networks enterprise-class availability, security and productivity.
