Work for Talented Network Engineers, Helpdesk Support Technicians, Network Security Experts, and Application Specialists
Among America's top network consulting companies for small and midsize business systems, Progent maintains a large team of talented service professionals who focus on core IT areas including:
Microsoft Windows technology
Cisco Integrated Services Routers, Catalyst switches, PIX firewalls, plus VoIP and Virtual Private Network products
System security analysis
Sophisticated network architecture
Off-site troubleshooting and network administration
Progent's Experts Group, which contracts independent consultants qualified and coordinated by Progent, provides exceptionally specialized skills covering a broad variety of key business applications and network solutions that include:
Macintosh integration and programs
Consulting for Linux-powered, UNIX-based, and Sun environments
Chief Information Officer, management information analyst, and project management outsourcing
Custom applications design and integration
Web, eCommerce, EDI, and customer information portal design and integration
Database management and performance help
Business intelligence consulting
Telecommunications architecture consulting
Innovative models for attracting customers, delivering service, establishing a dynamic company culture, and offering generous compensation and benefits have allowed Progent to be among the fastest growing and best recognized Microsoft Gold Partners consulting firms in the U.S. and to build a worldwide presence for delivering online IT expertise. If you are an accredited computer support professional or information technology expert with a focus on a customer success and strong people skills, consultants will find in Progent an opportunity for increasing your technical knowledge, living a more independent lifestyle, and attaining economic security.
Learn More Information About Jobs at Progent
Check out these pages to learn additional details concerning our work openings, company philosophy, operational conditions, compensation model, and benefits packages:
Consulting Positions at Progent
We are seeking a range of full-time employees including solutions-driven Microsoft MCSE computer engineers; connectivity consultants who have Cisco CCIE credentials; and consultants for fault-tolerant system architecture with experience in mobile connectivity, wireless networking, high-availability environments, disaster recovery planning, data preservation, and server virtualization. Progent is also hiring workstation support experts, remote troubleshooting specialists, and CISM or CISSP accredited security professionals. Progent is also hiring veteran managers and administrators who can perform effectively in Progent's high-growth, virtual office environment. Learn more information about full-time consulting jobs at Progent by referring to Full-time Positions at Progent.
Contracting Opportunities at Progent
Progent works with independent professionals with in-depth expertise and field experience in high-demand IT areas beyond our main technical concentration. Progent's Experts Group includes freelance consultants who offer advice and programming support for line-of-business applications such as MRP, Enterprise Resource Planning, or Customer Relationship Management; possess in-depth knowledge of popular operating systems such as Linux, Apple OS, or Solaris, or offer world-class help in areas like telecommunications, web design, EDI, eCommerce, or database management. Freelance contractors qualified by Progent coordinate with our full-time consultants to deliver end-to-end solutions for small business networks. In order to find out additional information about contracting opportunities with Progent's Experts Consulting Group, refer to Contract Work with Progent.
How We Are Unique
Progent has been able to attract the best professional talent by being unique. With an innovative blend of enterprising spirit, dedication to customer satisfaction, utilization of advanced technology, plus an independent business structure that accommodates quality-of-life options for our team members, Progent creates a stimulating setting for select individuals who posses a drive for quickly improving their technical abilities to create real-world solutions for a range of organizations and network environments. Find out additional information concerning ways that Progent is unique by going to How Progent Is Different.
Progent's Virtual Office Network
Our virtual office model utilizes advanced technical tools that enable off-site access, wireless communication, convenient access to our support databases, and instant collaboration with talented colleagues to help you to resolve business-critical network problems. Our virtual office setting enables consultants to concentrate on delivering service rather than dealing with commutes and helps you build lasting client relationships by permitting you to provide fast, effective, and affordable solutions. If you want to find out more details concerning our virtual office work environment, see Progent virtual Office Work Environment.
Compensation and Benefit Programs
Our compensation model is based on revenue sharing. What you make is directly based on the revenue you contribute. Consultants have the option of concentrating on quality of life and choosing to consult at an easy pace, using our flexible structure to follow individual enthusiasms, or you can use the opportunity to make significant income through persistent work and long hours. Progent also provides complete family health coverage as well as numerous other benefits. Learn more information about our compensation model and benefit programs by referring to Progent Compensation and Benefit Packages.
Jobs at Progent Questions and Answers
To see replies to popular enquiries concerning becoming a consultant at Progent, refer to Jobs at Progent FAQs.
The following is a description of our available job openings:
Job Code
Job Description
A09
Operations Administrator Position
Progent is seeking a talented individual for the home-office position of Operations Administrator to assist the Director of Operations with the daily management of financial information, currently using QuickBooks, in handling expense and asset management responsibilities for a small, rapidly expanding company.
Information Technology Recruitment Manager Job
Progent has an opening for an experienced administrative executive tasked with recruiting IT experts to work with Progent's group of support engineers who offer information technology outsourcing and engineering support assistance to customers worldwide.
Job Application Screener Job
Progent is looking for a motivated individual to help manage resumes sent to Progent by job applicants. The Job Application Screener will work at home and retrieve job applications submitted via email and transfer the resumes into a dedicated application management program. The Resume Screener will organize all documents sent by job applicants, verify that all required information is properly transferred into Progent's database, check that professional credentials are current, and prescreen job applicants by giving each one a preliminary ranking.
Market Development Representative Job
The Business Development Representative is a senior level sales executive charged with selling Progent's broad array of IT outsourcing and support offerings and acting as the front-line customer interface. The Business Development Representative is a member of the executive team, working in sync with the President and Directors and Managers to make sure that business goals are accomplished and that quality services are provided to our customers.
Senior IT Consultant, Microsoft Certified Systems Engineer Positions
Progent is seeking an experienced, MCSE support engineer to become part of Progent's core group of consulting professionals. Applicant must have communication skills as well as network expertise and must be success driven.
Desktop Support Expert Positions
Progent is seeking a Desktop Support Expert to help Progent customers to support all workers using desktop and notebook computers based on Microsoft Windows 2K, Windows Vista, and XP technology. Work cooperatively with customer's management or IT organization or under the direction of a Progent Senior Engineer to support the customer's end users.
Senior Remote Support Engineer Jobs
Progent is seeking a Senior Remote Support Engineer to help a range of Progent's customers to manage and service information networks remotely, utilizing advanced tools such as MS Windows 2000/2003 and Microsoft's .NET product family.
Senior Online Technical Support Expert Jobs in Australia
Progent is looking for a Senior Online Network Support Engineer in Australia to work with a range of Progent's international customers to manage and support IT systems by phone or online access.
Certified Cisco Engineer Jobs
Progent is seeking a Senior Cisco Engineer with Cisco CCIE credentials to join Progent's staff of professionals to help clients to plan, integrate, manage, and repair IT networks that incorporate Cisco technology.
Certified Security Engineer Positions
Progent is seeking a Certified Security Consultant with CISA or equivalent security certification to work with Progent's staff of professionals to offer small businesses a full range of security consulting such as network security analysis, penetration testing, security planning, remote monitoring, security modeling, access control systems consulting, business processes security, and disaster recovery planning.
If you would like to enquire about any position listed above, you should e-mail your background information to jobs@progent.com. Be sure to copy the job codes of the jobs of interest.
Details About Work at Progent
Staff Jobs for Network Consultants, Computer Support Specialists, Security Experts, and Online Support Professionals Progent wants to hire full-time, solutions-driven Microsoft accredited engineers with Microsoft MCSE or MCSA certification; Cisco certified system engineers with Cisco CCIE certification; security consultants who have CISA or equivalent security credentials; and high-end system architecture experts with experience in mobile access, wireless networking, fault tolerance, business continuity, information protection, and virtual servers. Progent also is hiring employees to work on Progent's staff of help desk service technicians and off-site troubleshooting experts. In addition, We are hiring experienced managers who can perform productively in our high-growth, virtual office environment.
By supporting a staff of skilled and motivated consultants, delivering attentive client care, and offering a strong value-based pricing structure, We have been able to expand our customer list rapidly while providing consulting services to numerous companies in the San Francisco area and across the U.S. A sophisticated virtual office network, a shared knowledge database, and a team approach to problem solving have helped Progent to retain a talented consulting team and a loyal customer list.
If you are a network consultant with troubleshooting experience, joining Progent or helping Progent's customers can enhance your knowledge via cooperation with our group of mutually supportive, talented consultants. Our focus on delivering information technology consulting and computer support to small organizations will offer you the opportunity to work intimately with decision makers and contribute significantly to the growth of dynamic businesses.
We are hiring consultants who have recognized credentials in their technical focus. For example, if you are a Microsoft consultant, you should have your Microsoft Certified Systems Engineer certificate. For Cisco professionals, show us your Cisco Certified Internetwork Expert or CCNP credential. For security, you should have you CISSP, CISA, Certified Information Security Manager, or one of the other leading security certifications. Naturally, we are familiar with "paper experts". Notwithstanding, the fact that a certificate does not guarantee excellence is no justification for not earning one. If you know your stuff, then most of these certifications should present no challenge. The crux of the matter is that if you are an expert, then clients deserve to see certifications. We can broadcast your talents, but you must have standard credentials for us to market. In case you happen to be strongly opposed to the idea of certifications, we can sympathize with and respect your position, but you are likely not an appropriate fit.
Contract Work for Certified Experts for Windows, Mac, Linux, and Sun Technology For more than two decades, our computer engineers have provided low-cost and effective computer support services for small businesses in Northern California and throughout the United States. A sophisticated virtual office environment, a common support knowledge base, and a team philosophy for problem solving have enabled us to build a strong consulting group and quickly grow a satisfied client base.
The Experts Group is Progent's way to offer clients the services of expert information technology support professionals who have advanced skills and field background in important areas beyond our primary concentration in system infrastructure and security. Experts Team consultants are often freelance engineers and sometimes "moonlighters" who are thoroughly certified by us to collaborate with Progent's staff engineers to provide comprehensive, enterprise-class network solutions to small businesses. We are always expanding our Experts Team to address the special requirements of our customer base.
Progent's Experts Group now provides support in these technologies:
Macintosh integration and programs
Support for Linux-based, UNIX-based, and Sun environments
CIO, business analyst, and project logistics services
Custom applications development and deployment
Web, eCommerce, Electronic Data Interchange, and customer portal design and deployment
DBM management and efficiency consulting
Management intelligence expertise
Telecom systems consulting
Benefits of being part of Progent's Experts Team include:
By working with us, you get to leverage the momentum of our explosive growth and top-notch recognition in the industry. By maintaining a team of skilled and dedicated consultants, offering attentive customer support, and following a proven, ROI-oriented billing model, we have quadrupled our customer base over the past few years and Progent currently delivers professoinal services to hundreds of businesses in California and across the United States.
Progent's experienced marketing staff takes care of all aspects of promoting your skills and areas of expertise into our quickly expanding customer base, so you expend less time signing up clients and more time generating revenue.
Progent will facilitate relationship building between you and our core group of experienced Microsoft and Cisco certified consultants who act as the conduit to the decision makers among our clients.
Our selling and operations groups will take care of the entire sales and engagement process, from lead generation, job approval, client needs definition, capabilities matching, job scoping proposal generation, agreement negotiation and execution. Your exclusive responsibility stays with delivering high-level consulting expertise.
We will provide you access to Progent's sophisticated virtual office environment, including professional meeting/work locations throughout Northern California, plus data and voice connectivity anywhere in the U.S.
You will have the benefit of Progent's extensive database, best practices procedures, abundance of template-deliverable documents, and the aggregate expertise from one of Northern California's largest pool of expert information technology engineers.
Progent will share partner-only benefits from leading vendors including Microsoft and Cisco, including free orlow-cost educational seminars, on-line connections to restricted vendor troubleshooting tools and product support resources, and on-line in-house use software for training and/or sales use.
You will have the security of backup coverage from Progent's staff consultants and other Expert Team members in the event you are unavailable to respond to client demands due to work schedule conflicts, vacation, sickness, or training.
As a 1099 subcontractor to Progent, you get simplified, risk-free invoicing and consistent payment schedules. In addition, Progent is responsible for receivables collection
There is not any charge to become a member of Progent's Experts Group, but we do have the following qualifications for membership:
You need to have a strong track record as a consultant operating on your own in your area of expertise, including a minimum two year record of successful contracting projects and/or have an active customer base to which you now deliver continuing support activity.
You need to demonstrate that you are an expert in your field of specialization, including showing a long work-related record and excellent referrals, and have current vendor and/or institutional professional qualifications.
You need to know how to present yourself in a professional way and be self motivated and confident in your skills. You must have strong people skills and understand how to work effectively by yourself or as a member of a team.
You should be able to articulate proper goals to clients and fellow Progent team members and you need to be able analyze projects, produce project plans, and define reasonable work schedules.
Improve Your Skills with the Best Technology and Joining a Great Group of Network Consultants Progent's business climate will allow you to become a better consulting professional by improving your technical skills and increasing the satisfaction of your clients. Progent makes good on this promise by attracting the best consulting experts for you to work with, offering an advanced network and communications infrastructure, running custom software utilities to deliver the maximum quality of service, and by streamlining proven operational models for finding and retaining clients.
The decisive factor that distinguishes us from most consulting companies is the high caliber of our consulting team. Out of the 50 or so consulting experts who have teamed with us, we have recruited the best expertise across a broad array of technologies. Be it Microsoft servers, Cisco switches, corporate security, Mac, Linux, virtual servers, or other key areas, we deploy experts who can help you to be successful on larger projects by combining the aggregate skills of Progent's group of professionals.
To ensure the success of our team, we invest heavily in making available the most powerful technology to do the job efficiently. Progent will exploit technology to an impressive extent and our advanced virtual office environment allows seamless communications, collaboration, and knowledge sharing with fellow Progent team members — entirely from home-based or on-the-road offices. You don’t throw away time or forfeit income because of daily drives to a physical office building, and any driving you do for in-person client work is based on your schedule, not Progent's. The most attractive part is that most of our consulting work can be performed remotely, representing maximum efficiency for billable hours. In fact, some of our staff do off-site support only.
Our business structure is set up for responding quickly and efficiently to client requirements through knowledge sharing and cooperative problem resolution. Even though Progent's consultants work with a high level of independence, dispatching is unified, customer problems and resolutions are carefully monitored, documented, and archived for easy retrieval, up-to-date consultant schedules are broadcast to streamline group tasks and enable problem escalation, and customer satisfaction is always monitored. We reinforce the sense of cooperation via periodic team meetings and quarterly corporate events.
Most of Progent's consultants are located throughout California, however we are building a rapidly growing group of consulting professionals throughout America. Our virtual office infrastructure does away with geographic boundaries that restrict the productivity of conventional business structures. We complete the deal by offering a full benefit program to ensure the health and economic security of our employees and their families.
Just as we have awesome consulting professionals, Progent's sales and administration teams live up to the excellence that is Progent. These high-performance contributors to our success are helping us to target and land the scores of new clients we are currently acquiring every month. We lately celebrated the delivery of services to our 1,000th client. Just type “Cisco consultants” or “Microsoft consultants” into Google to check for yourself why Progent is also an effective marketing organization.
Possessing a commitment to technical proficiency is a cornerstone for success with us. A career in consulting will push you to enhance your skills more than is possible in any other job in information technology. Being confronted by a steady stream of technical challenges is what makes professional support exciting. Customers rely on consulting firms to do the toughest jobs. Creative projects, leading-edge deployments, puzzling or entrenched problems, and difficult migrations are the basis for our services daily. With us, you will not stagnate or be narrowly defined, as is sadly typical for computer engineers in ordinary corporate roles. You will wake up every day excited about the opportunities ahead.
On the way, you will work with some wonderful folks, both by establishing strong client relationships and by working closely with other Progent team members, where you will benefit from and add to their success. Of course, technology is important, but Progent is a relationship-oriented organization from top to bottom. If you do not have strong communications skills or like cooperating with a varied assortment of personalities, then we are in all likelihood not a good fit.
If all this seems right for you, we invite you to contact us about our view of the future of information technology consulting.
Get Lifestyle Improvements and Technical Prowess with Progent's Sophisticated Virtual Office Environment Progent believes that a carefully architected and implemented network is a pivotal factor for enabling a firm's growth, and we apply this belief in our own network environment. Progent has built a fault-tolerant virtual office network that enables Progent's staff engineers and authorized contractors to offer fast and effective support, collaborate easily on complex jobs, and gain from professional and private maturity from being part of an exciting company culture of personal drive and freedom.
The experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of over 11 years of work in Microsoft integration, ensures you success in identifying the edition and set up of Windows 2003 Server that matches best with your business strategy. Progent can also assist you with designing, installing, managing and supporting sophisticated IT applications based on Windows Server, and can assist your migration from Windows 2000 or Windows NT.
Years of experience with Microsoft's Exchange products makes Progent one of the most knowledgeable IT consulting firms in California for configuring messaging solutions powered by Microsoft Exchange Server 2000. Progent is skilled in helping small organizations derive the full benefits of Microsoft Exchange Server under typical situations including updating from Exchange 5.5 Server, moving from an ISP-based or POP3 Email environment, and outsourcing your Exchange Server administration.
Microsoft Office for Mac allows Apple Macintosh users to run the world's most popular business applications. Progent's Apple-certified Macintosh experts can show you how to configure Microsoft Office for Macintosh on a multi-vendor network combining Apple OS X and Windows-powered platforms so that Mac users can access the new capabilities of Word, Excel, PowerPoint and Entourage in order to share information and system resources with colleagues who use Microsoft Windows. Progent's consultants have expertise with both Mac and Windows platforms and can provide service for networks that mix Apple Macintosh with Windows systems with extensive resource sharing, or environments which carefully limit collaboration between Apple Mac and Windows users.
Progent's disaster recovery planning and business continuity engineers can show you how to design a disaster recovery strategy to prepare for an IT network catastrophe. Progent can help you develop a comprehensive disaster recovery plan that incorporates periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-authorized engineers can also show you how to create an affordable, fault-tolerant system solution that takes into account reliability issues involving a wide range of infrastructure technologies and procedures.
Progent is seeking to find staff-level, results-oriented Microsoft accredited consultants with Microsoft Certified Systems Engineer credentials; Cisco certified system consultants who have Cisco CCNP or CCIE credentials; security consultants who have CISSP or CISM or comparable security credentials; and high-end system architecture consultants with a background in mobile access, wireless networking, high availability, disaster recovery, information protection, and server virtualization. Progent also is looking for employees who can work on Progent's staff of helpdesk service specialists and off-site support experts. Also, We are looking for experienced administrators who can perform effectively in Progent's high-growth, virtual office environment.
The Cisco Unified Wireless Network infrastructure delivers affordable wireless solutions for business-critical mobility. Cisco's technology enables the identical degree of security, flexibility, and manageability for untethered LANs that organizations demand in their tethered LANs. This includes integrated enterprise-class protection that identifies, prevents, and adapts in response to familiar and unknown security attacks. It includes unified mobility features such as voice support, location services, visitor access, and enhanced security. Cisco products have the versatility and expandability to meet the needs of networks of any size, from small companies to large-scale enterprises, within wireless campus deployments or branch offices. Cisco's Unified Wireless Network enables companies to take advantage of the wireless infrastructure to improve operations and enhance efficiency via a mobile workforce. Cisco's wireless solutions reduce across-the-board operational costs and simplifies network deployment, support, and management. Wireless devices that Progent supports include the Cisco Aironet 1240AG Series access points, Cisco Aironet 1500 mesh access points, Cisco 1300 Series access points/bridges, Cisco's WLCM-E Integrated Services Routers, and the Cisco 2106 Wireless Network Controller.
Cisco has developed a full product line of routers including appliances designed to provide the protection, bandwidth, and availability features required by small and mid-size companies. Cisco routers include support for redundancy, transparent failover, and redundant power for improved reliability and network uptime. Progent can show you how to choose and integrate Cisco routers to establish a reliable foundation for your IT system and to make it easy to grow as you support new users, open new offices, deploy new services, open your network to clients and partners, and support a more mobile workforce. Progent can provide expertise in a variety of routers powered by Cisco's IOS platform, including the Cisco SB 100, the Cisco 800 Series Routers, Cisco 3800 and 7200 Integrated Services Routers, as well as legacy 2500 and 2700 Series Routers.
Progent’s business reporting consultants offer experience in Crystal Reports, FRx, and Microsoft Access reporting tools. Progent can also show you how to set up the server, communications and security foundation necessary to support a cutting-edge reporting system. Progent’s reporting consultants can be especially helpful in helping you integrate data from various data sources such as Access, Excel, XML, OLAP, SQL and a broad array of accounting tools and corporate planning software.
For custom application development, Progent can supply programming consultants to write business software in areas such as eCommerce, web site design, Microsoft Business Solutions packages including Microsoft Dynamics GP, and specialized management reports produced by Crystal Reports, Access Report, or FRx Reports. Progent’s consultants can use Internet Information Services to build company-specific eCommerce applications based on Microsoft ASP.NET. Also, Progent can provide expertise in a wide range of custom software development platforms including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also can provide specialists in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.
If your office network mixes UNIX, Linux or Sun Solaris technology with MS Windows, Progent can assist you to integrate your IT resources into a cohesive environment that permits all your OS platforms to coexist for simple administration, seamless information exchange, high dependability, superior throughput, and strong protection. Progent's UNIX/Linux/Solaris and Windows integration support services include IT infrastructure integration and service, support for Microsoft Windows services for UNIX (SFU), online network monitoring and administration, remote technical help and repair, on-site technical support, and help desk outsourcing.
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or mid-size company integrate and support Cisco’s security and Virtual Private Network technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both remote connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are easy to administer and offer the versatility to expand with your 1:25 PM 6/28/2006changing business needs. Progent’s Cisco-certified network experts are familiar with Cisco’s comprehensive line of hardware and software targeted at eliminating data pilfering, virus and worm outbreaks, DDoS attacks, and other threats to your information system. Progent can show you how to deploy Cisco technology to get safe access, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to create a centralized client access control framework for user authentication, authorization, and accounting from an easy-to-use Web interface.
For large organizations, Progent can supplement in-house IT staffs by providing extensive background in deploying critical Microsoft and Cisco technologies. Progent's certified professionals can provide Enterprise Active Directory consulting, Exchange Server 2003 support, Systems Management Server (SMS) experience, and SQL Server consulting. For the nationwide or worldwide businesses with branches in the Bay Area, Progent can act as a seamless local supplement of enterprise network management. Progent’s enterprise consulting services include company-wide security, online branch office support, network design, Sarbox conformance, project planning, and top-level service for multiple location network environments based on Enterprise Windows 2003. Progent can provide field engineers and specialists to assist with a campus move or branch move, or a network designer to assist with building or using an Internet Data Center or co-location site.