Full-time and Contract Positions at Progent Jobs for EXperienced Network Professionals, Helpdesk Support Specialists, Security Consultants, and Application Developers
Among the top IT consultant firms for small and midsize business systems, Progent manages a full-time staff of talented support experts who concentrate on mainstream IT areas including:
Microsoft Windows products
Cisco Integrated Services Routers, switches, firewalls, plus Voice over IP and Virtual Private Network solutions
Enterprise security consulting
Advanced network architecture
Remote IT support and system management
Our Experts Group, which contracts independent consultants certified and managed by Progent, provides highly specialized knowledge covering a wide variety of vital business areas and networking technologies that include:
Macintosh integration and applications
Consulting for Linux-based, UNIX-powered, and Sun Solaris systems
MRP, Enterprise Resource Planning, or CRM consulting
Mission-critical and vertical application help
CIO, management information analyst, and project logistics services
Custom applications development and integration
Web site, eCommerce, Electronic Data Interchange, and client portal design and integration
DBM support and efficiency consulting
Business intelligence expertise
Telecom architecture support
Innovative models for acquiring clients, providing service, establishing an efficient working environment, and providing highly competitive compensation and benefits have allowed us to become one of the fastest expanding and most well recognized Microsoft Gold Partners consulting organizations in America and to build an international organization for delivering remote IT assistance. If you are an accredited computer technician or network expert with a drive for a customer success and excellent communication skills, consulting professionals should consider Progent an opportunity for enhancing your technical skills, living a more independent lifestyle, and achieving financial security.
Find Out More Information About Working at Progent
Check out these pages to learn additional information concerning our job opportunities, company culture, operational conditions, compensation model, and benefits packages:
Consulting Positions at Progent
Progent is seeking a range of full-time employees including motivated Microsoft MCSE and MCP computer engineers; network consultants who have Cisco CCIE certification; and consultants for advanced network architecture with backgrounds in mobile access, wireless integration, non-stop systems, business continuity planning, data protection, and server virtualization. Progent is also hiring workstation support experts, off-site troubleshooting specialists, and CISM or CISSP certified security professionals. We are also looking for veteran managers and administrators who can perform efficiently in Progent's high-growth, virtual office model. Find out more information concerning staff consulting jobs at Progent by going to Full-time Careers at Progent.
Contracting Work with Progent
Progent works with freelance professionals who have proven knowledge and field experience in crucial information technology areas beyond our primary technical concentration. Our Experts Group employs contractors who can provide consulting and programming services for line-of-business solutions that include Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; possess deep knowledge of non-Microsoft operating systems such as Linux derivatives, Apple OS, or Sun, or can provide world-class skills in technologies like telecommunications, web site development, Electronic Data Interchange, web commerce, or dbm programming. Independent consultants qualified by Progent coordinate with Progent's in-house professionals to provide comprehensive solutions for small and midsize business networks. In order to find out additional details concerning contract opportunities with Progent's Experts Consulting Group, refer to Contracting Opportunities at Progent.
Reasons That Progent Is Exceptional
Progent has managed to attract the top professional experts by being unique. Providing an innovative blend of enterprising drive, commitment to client success, use of advanced technology, and an independent business model that accommodates quality-of-life choices for Progent's consulting team, Progent offers a stimulating environment for talented individuals who posses a drive for rapidly improving their professional skills to deliver real-world benefits for a range of organizations and network environments. Learn more information about reasons we are unique by referring to How Progent Is Different.
Our Virtual Office Network
Our virtual office network utilizes sophisticated technologies that support off-site support, wireless communication, easy access to our knowledge bases, and close cooperation with talented team members to allow you to deal with business-critical network issues. Our virtual office network frees consultants to focus on delivering IT solutions instead of fighting commutes and helps you nurture lasting client relationships by permitting you to come up with quick, viable, and affordable solutions. To learn more details about our virtual office network, go to Progent virtual Office Work Environment.
Compensation and Benefit Packages
Progent's compensation model is determined by revenue sharing. The money you make is entirely tied to what you contribute. You have the choice of focusing on quality of life and electing to consult at a more relaxed pace, using our flexible structure to follow individual pursuits, or you can take advantage of the chance to earn considerable income through persistent work and lots of consulting time. Progent also provides comprehensive family health coverage plus many other benefits. Learn more information about Progent's compensation model and benefits by referring to Progent Compensation Model and Benefit Packages.
Consulting at Progent Questions and Answers
To see replies to common enquiries about being employed by Progent, see Employment at Progent FAQs.
Here is a description of some available job opportunities:
Job Code
Job Description
A09
Operations Administrator Job
Progent is seeking a motivated individual for the home-office role of Operations Administrator to help the Director of Operations with the day-to-day management of financial information, currently using QuickBooks, in handling A/P and asset management functions for a small, quickly growing company.
IT Recruitment Manager Job
Progent has an opening for a senior administrator responsible for hiring consultants to work with Progent's team of network support engineers who offer IT outsourcing and engineering consulting assistance to clients worldwide.
Technical Response Center Coordinator Job
Progent is hiring an experienced individual for the position of Technical Response Center (TRC) Coordinator working with a creative technical services company in a fast-paced environment. The Technical Response Center Coordinator is to be the first point of contact for incoming Technical Response Center and Main number phone calls and must present a professional and compassionate attitude in the start up of Emergency Services.
Customer Services Administrative Assistant Job
The Customer Services Administrative Assistant assists the Director of Customer Services in the day-to-day operations of Progent’s Customer Care initiatives, including duties such as First Service follow up calls. The Customer Services Administrative Assistant carries out an assortment of administrative responsibilities for the Director of Customer Services to make sure Progent delivers the best possible client care.
Business Development Representative Jobs
The Business Development Representative is a top level sales manager charged with selling Progent's wide range of network outsourcing and consulting services and functioning as the front-line client interface. The Business Development Representative is a key part of the management group, operating closely with the President and Directors and Managers to ensure that business targets are met and that quality services are delivered to our clients.
Senior IT Consulting Expert, MCSE Positions
Progent is seeking a proven, Microsoft-certified support engineer to become part of Progent's internal team of consulting professionals. You must have people skills as well as technical expertise and must be solutions oriented.
Desktop Support Expert Job
Progent is looking for a Desktop Support Expert to assist Progent clients to help all workers using desktop and notebook computers based on Microsoft Windows 2000, Windows Vista, and Windows XP platforms. Work collaboratively with client's management or IT staff or under the direction of a Progent Senior Engineer to support the client’s workers.
Senior Remote Support Engineer Positions
Progent is looking for a Senior Remote Support Expert to help a variety of small business customers to maintain and support IT systems on-line, utilizing sophisticated technology such as Microsoft Windows 2000/2003 and the MS .NET product family.
Senior Cisco Consultant Job
Progent is looking for a Certified Cisco Consultant with CCIE or CCNA certification to work with Progent's staff of professionals to assist customers to design, implement, manage, and troubleshoot small business networks that incorporate Cisco technology.
Certified Security Consultant Jobs
Progent is seeking a Certified Security Consultant with CISM or similar security credentials to work with Progent's staff of experts to offer small businesses a full range of security consulting including system security analysis, security testing, security strategy, network monitoring, security architecture, access control solutions consulting, operations security, and business continuity planning.
If you want to enquire about any position shown above, you should e-mail your resume to jobs@progent.com. Be sure to copy the job codes of the positions that interest you.
Details Concerning Work at Progent
Career Jobs for Network Consultants, Desktop Support Technicians, Security Experts, and Remote Support Professionals Progent wants to find full-time, results-driven Microsoft certified engineers with MCSE or MCP credentials; Cisco accredited network consultants with Cisco CCIE credentials; security professionals who have CISM or comparable security credentials; and advanced network design experts with experience in mobile access, wireless connectivity, high availability, business continuity, information preservation, and server virtualization. Progent also is hiring employees who can join Progent's staff of helpdesk service specialists and remote troubleshooting professionals. Also, Progent is hiring experienced managers who can operate productively in Progent's fast-paced, virtual office environment.
By maintaining a team of talented and dedicated consultants, providing attentive client care, and following a strong value-based pricing structure, Progent has managed to expand our client list rapidly while delivering consulting services to hundreds of companies in the San Francisco area and throughout the U.S.. A sophisticated virtual office environment, a common knowledge base, and a team approach to problem solving have helped Progent to retain a skilled staff and a loyal client base.
If you are a network professional with troubleshooting expertise, teaming with Progent or helping our clients will enhance your knowledge via interaction with Progent's staff of mutually supportive, talented engineers. Progent's commitment to providing network expertise and technical support to small organizations will offer you the chance to work closely with decision makers and contribute significantly to the success of exciting businesses.
Progent is looking for technical professionals that can show verifiable credentials in their special focus. So, if you are a Microsoft expert, you must have your Microsoft Certified Systems Engineer credential. In the case of Cisco consultants, show us your Cisco Certified Internetwork Expert or CCNP credential. For security, you should have you CISSP, Certified Information Systems Auditor, CISM, or one of the other top security certifications. Of course, we are familiar with "paper experts". Still, simply because a credential does not guarantee expertise is no reason for not having one. If you have mastered your field, then the majority of these tests should be no great difficulty. The bottom line is that if you are an expert, then clients deserve to see credentials. We can broadcast your talents, but you should have basic certifications for us to work with. In case you happen to be adamantly against the concept of certifications, Progent can understand and respect your position, but you are likely not an appropriate candidate.
Freelance Work for Certified Experts for Windows, Mac, Linux/UNIX, and Sun Technology For over two decades, Progent's computer engineers have provided affordable and successful network support expertise for businesses in the San Francisco Bay Area and across the U.S.. A sophisticated virtual office network, a shared technical database, and a team philosophy for problem resolution have helped Progent to retain a talented consulting group and dramatically grow a loyal clientele.
The Experts Group is our way to offer clients the help of specialized computer support engineers who have in-depth skills and work experience in important technologies outside of our primary focus in network infrastructure and security. Experts Team consultants are often independent engineers and occasionally "moonlighters" who are carefully qualified by Progent to work closely with our staff consultants to deliver end-to-end, world-class information technology services to small and midsize companies. Progent is continually expanding our Experts Team in order to meet the special requirements of our clients.
Progent's Experts Team currently offers consulting in these technologies:
Macintosh integration and applications
Expertise for Linux, UNIX, and Sun systems
MRP, Enterprise Resource Planning, or Customer Relationship Management consulting
Mission-critical and specialized program support
CIO, management information analyst, and project management outsourcing
Custom applications design and deployment
Web, electronic business, Electronic Data Interchange, and client information portal design and deployment
SQL management and efficiency help
Business information expertise
Telecommunications systems support
Advantages of being a member of Our Experts Group include:
By working with Progent, you can leverage the momentum of our dramatic expansion and top-notch reputation in the industry. By maintaining a team of talented and dedicated consultants, offering attentive customer care, and practicing a strong, value-focused pricing structure, we have quadrupled our customer base during the last several years and Progent now provides professoinal support to hundreds of businesses in California and across the United States.
Progent's veteran marketing team takes care of all facets of promoting your skills and areas of knowledge into our quickly expanding client base, so you spend less effort finding clients and more time generating money.
We will facilitate communications between you and our core team of expert Microsoft and Cisco qualified engineers who act as the conduit to the decision makers among our clients.
Our sales and operations groups will take care of the entire selling and engagement cycle, from opportunity generation, job approval, client requirements definition, capabilities matching, job analysis proposal writing, agreement negotiation and execution. Your exclusive focus is on delivering high-level consulting expertise.
Progent will provide you access to our sophisticated virtual office environment, offering convenient meeting/work locations in Northern California, as well as data and voice connectivity throughout the United States.
You will have the benefit of Progent's vast database, best practices procedures, abundance of template-deliverable publications, and the shared expertise from one of the country's largest pool of experienced information technology engineers.
Progent will share special benefits from leading technology companies such as Microsoft and Cisco, including no-cost orlow-cost training classes, web access to special vendor troubleshooting utilities and product maintenance resources, and on-line internal use software for education and/or sales purposes.
You will have the security of backup coverage from Progent's staff consultants and other Expert Team members in the event you are unavailable to respond to client demands due to work schedule conflicts, vacation, sickness, or training.
As a 1099 subcontractor to Progent, you get simplified, risk-free invoicing and consistent payment schedules. In addition, Progent is responsible for receivables collection
There is no charge to be part of our Experts Team, but we do have strict requirements to join:
You must have a strong background as a consulting professional working on your own in your area of specialization, including at least a two year history of successful contracting jobs or you must have your own active customer base for whom you currently provide continuing support services.
You must show that you are an expert in your area of concentration, including having an extensive work-related record and excellent references, and possess up-to-date vendor and/or industry professional qualifications.
You need to be able to present yourself in a professional manner and be self motivated and confident in your abilities. You must have excellent communications skills and understand how to work efficiently by yourself or as part of a group.
You should be able to communicate realistic expectations to clients and fellow Progent team members and you need to know how evaluate tasks, produce task plans, and estimate realistic time lines.
Improve Your Skills with Advanced Technology and Working with the Top Team of Computer Consultants Progent's company culture will allow you to become a better consulting professional by enhancing your technical knowledge and increasing the satisfaction of your clients. Progent makes good on this commitment by attracting the top professional talent for you to operate with, offering a state-of-the-art network and communications architecture, using custom application tools to deliver the maximum level of service, and by streamlining our business models for finding and retaining clients.
The most important factor that distinguishes us from typical consulting companies is the high quality of our consultants. Among the 50 or so consultants who have teamed with Progent, we have assembled the best expertise across a broad range of technologies. Be it Microsoft Windows, Cisco firewalls, corporate security, Macintosh, Linux/UNIX, VMware, or other key technologies, we deploy professionals who can enable you to be effective on larger projects by combining the collective skills of Progent's group of professionals.
To ensure the success of our consultants, we invest significantly in providing the most powerful tools to perform the job efficiently. Progent will leverage technology to an impressive degree and our state-of-the-art virtual office infrastructure allows seamless communications, collaboration, and information exchange with fellow Progent team members — entirely from home-based or mobile offices. You don’t waste time or forfeit income because of regular drives to a physical office building, and any travel you do for in-person customer jobs is determined by your own schedule, not ours. The most attractive part is that much of Progent's support work can be done remotely, representing 100% efficiency for income-producing hours. In practice, some Progent staff do off-site consulting exclusively.
Progent's business structure is set up for reacting quickly and effectively to client needs via knowledge exchange and collaborative problem solving. Even though Progent's engineers operate with a high level of freedom, dispatching is centralized, client issues and solutions are carefully monitored, recorded, and archived for convenient retrieval, up-to-date consultant availability is broadcast to streamline group projects and simplify problem escalation, and customer satisfaction is continually evaluated. We strengthen the sense of connection via monthly team meetings and regular company-wide events.
Most of our consultants are situated throughout California, but we are attracting a rapidly expanding group of consulting experts throughout the United States. Progent's virtual office environment eliminates geographic boundaries that restrict the productivity of traditional company structures. We enhance the deal by providing a full benefit program to promote the physical health and financial security of our team members and their relations.
Not only do we have awesome consulting professionals, Progent's sales and operations groups match the high standards that defines Progent. These high-performance factors behind Progent’s growth are helping us to identify and sign up the 50-60 new clients we are now engaging every month. Progent lately celebrated the providing of services to our 1,000th customer. Just type “Cisco consultants” or “Microsoft consultants” into Google to check for yourself why we are also a strong sales operation.
Having a commitment to technical excellence is a key for success with Progent. A career in consulting will drive you to learn more than is possible in any other job in information technology. Being exposed to a continual series of network challenges is what keeps consulting exciting. Clients rely on a consultant to perform the “hard stuff.” Innovative tasks, advanced deployments, vexing or entrenched problems, and tricky upgrades are the foundation for our services daily. At Progent, you will not stagnate or be pigeonholed, as is sadly common for network engineers in ordinary corporate jobs. You will wake up every morning excited about the challenges ahead.
On the way, you will meet some great people, both by building strong client relationships and by working closely with other Progent consultants, where you will benefit from and add to their growth. Of course, technology is vital, but we are a relationship-oriented organization heart and soul. If you do not offer strong people skills or enjoy cooperating with a varied group of personalities, then we are probably not a good match.
If all this seems right for you, we urge you to contact us about our view of the future of information technology consulting.
Enjoy Quality of Life Benefits and Professional Prowess with Our Advanced Virtual Office Infrastructure Progent believes that a carefully designed and implemented network is a pivotal factor for accelerating any company's growth, and Progent applies this credo in our corporate system environment. We have built a non-stop virtual office infrastructure that enables our staff engineers and authorized contractors to deliver rapid and efficient service, cooperate closely on complex projects, and gain from professional and personal maturity by acting as a member of a dynamic business culture of self motivation and freedom.
Progent’s Microsoft certified experts offer small and medium-size businesses expert support services for Microsoft Operations Manager (MOM 2005) and MOM 2000. MOM 2005 delivers extensible and expandable high-end operational management by providing detailed event management, proactive monitoring and alerts, recording and trend analysis, and system and application-specific intelligence and routines to improve the control of Windows Server System environments. Through built-in application profiles, Microsoft Operations Manager 2005 helps you isolate your IT health problems before they grow into disasters, increase the payback of your network operations through actionable best practices, and support your network operations and senior administrative staff through sharing key service level and capacity data. Progent’s MOM consulting engineers have extensive hands-on familiarity with MOM 2000 and MOM 2005 and can help your company install and customize MOM in order to maximize the availability and productivity of your information system.
Progent can provide small businesses with an information management expert who can function as a part-time Chief Information Officer. This part-time Chief Information Officer can offer strategic direction to help you integrate sensible IT products to enhance business operations so they match better with your corporate goals. Your company can develop and implement a well thought out IT plan without absorbing the cost of a full-time Chief Technology Officer.
Progent's SonicWALL consultants can help you pick, deploy, and maintain the SonicWALL Firewall, VPN and SonicWALL PRO product line and can offer training to allow you to support SonicWALL protection technology. Progent's CISSP certified consultants, CISM certified security engineers, and CISA certified IS security audit specialists can help you create a complete security plan, including written policies, and design security into your business operations.
Network monitoring commonly entails tracking a network’s resource utilization in order to identify data traffic backups or troubleshoot hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free network monitoring utilities that run under Linux or UNIX and can be deployed to monitor mixed-platform environments where UNIX and Windows operate together. Progent's network support engineers can show you how to use both these tools to tune and troubleshoot your network. Progent's Linux support services offer small companies and developers help with managing and servicing UNIX and Linux networks that coexist with Windows-based technology.
Cisco's security and offsite connectivity solutions for small to medium sized companies offer a full array of easy-to-administer security hardware and software to help you safeguard your entire network infrastructure. Cisco's Virtual Private Network product family includes routers, firewalls, and VPN solutions. Progent's professional staff of consultants includes experienced engineers with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional qualifications who can assist your company to evaluate Cisco VPN, Cisco RADIUS Security, and additional Cisco protection solutions that fit best with your business goals.
Progent’s Microsoft certified consultants offer a range of consulting services for Great Plains. Microsoft Dynamics GP 10.0 is a Microsoft financial package and corporate management solution built, like all Microsoft financial tools, on the scalable and popular platform of Microsoft Windows technology. Great Plains 10.0, the most recent version of Microsoft accounting products in the Great Plains Accounting family, provides an affordable solution for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and HR. Microsoft Dynamics GP is easy to deploy and configure, and with its segmented design you can purchase only the functions you currently require, with the option to add clients and increase capabilities when necessary. Progent’s Microsoft Dynamics GP Software consulting engineers can help you install, configure and administer Microsoft Dynamics GP 10.0 and also earlier versions of Great Plains such as Microsoft Dynamics Great Plains 9.0 and Microsoft Great Plains 8.0.
Progent's expert consultants can show you how to design and implement a smooth in-place Exchange Server 2007 migration plan that avoids productivity disruption, reduces long-term support requirements, and makes your Exchange Server 2007 easy to administer. For complex multi-server or multi-site migrations, Progent offers the experience to finish your project quickly and affordably. Progent's Exchange Server 2007 support, troubleshooting, and consulting offerings include assistance with the integration of third-party add-ons to Microsoft Exchange 2007 Server and the creation of unified messaging solutions based on Microsoft Exchange Server 2007.
If your business network combines Solaris technology with MS Windows, Progent can help you to incorporate your IT resources into a cohesive network that allows all your OS platforms to coexist for simple administration, transparent information exchange, high reliability, superior performance, and tight protection. Progent's Sun Solaris and Microsoft Windows coexistence assistance services include network architecture integration and support, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, online network support and repair, on-site technical support, and help desk call center support.
Progent is a Microsoft Gold Certified Partner and has earned accredited competencies such as Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Gold Certified Partners are the most successful Microsoft Business Partners who earn the highest client satisfaction and enjoy the tightest operational relationship with Microsoft. The knowledge, capabilities, and commitment required to achieve the level of Microsoft Gold Partner pays dividends to Progent's clients by allowing Progent to provide your company better solutions for your IT system.
Progent’s Microsoft-certified consultants can provide small and midsize companies computer consulting, maintenance, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for intelligently connecting people, groups and data. SharePoint Portal Server offers a central location for your employees or clients to access, manage, share and manipulate useful information, files, and software and to communicate with other people. It allows quicker and better decisions, more effective access across groups and more streamlined business processes. The primary objective of SharePoint Server is to bring together, in a relevant way, all of the diverse sources of information available inside and without an organization. Windows SharePoint Services connect employees, clients, workgroups and major tasks with the knowledge they’ve developed in a manner that makes data easy to locate, retrieve and re-use.
Progent is convinced that a well designed and implemented network can be a crucial factor for enabling any firm's growth, and Progent follows this credo in our own system environment. Progent has built a non-stop virtual office infrastructure that enables Progent's in-house consultants and certified contractors to deliver fast and efficient support, cooperate closely on sophisticated projects, and gain from professional and private growth by being a member of an exciting business ethos of personal drive and independence.
Progent's CISSP qualified security experts, or Certified Information Systems Security Professionals, are consultant who have earned CISSP Certification through rigorous study and thorough testing. CISSP qualification indicates mastery of a worldwide standard for information security. American National Standards Institute has given the CISSP status official recognition in the field of information security under ISO/IEC 17024. Fields of expertise included under CISSP include Security Management Practices, Security Architecture and Test Systems, Connection Permission Methodology, Applications Development Security, Business Processes Security, Physical Security, Encryption, Communications, Internet Security, and Disaster Recovery Planning.
Progent's Microsoft-certified professionals have over a decade of experience delivering email, electronic messaging, and e-mail-telephony combination solutions for small businesses as well as big enterprises. Progent provides affordable Microsoft Exchange Serve support to strengthen email and virus protection, design high availability email systems, and facilitate off-site and wireless email connectivity. Progent’s Exchange consulting services can help you in planning and carrying out a move from a legacy SMPT server or unsupported Microsoft Email software such as Exchange 5.5 to Microsoft Exchange 2003 Server. Progent provides XP and Vista desktop Microsoft Mail support for Microsoft Exchange and Microsoft Outlook and can show you how to configure Microsoft Outlook 2003 and Microsoft Outlook XP. For e-mail virus defense and spam filtering, Progent offers expertise with Postini's managed services and Trend Micro's security products. Progent is an authorized Postini Managed Service Provider. As a Postini reseller, Progent can help small businesses benefit from Postini’s enterprise-class spam filtering solution.
