Full-time and Contracting Opportunities with Progent Work for EXperienced Network Consultants, Computer Support Technicians, Systems Security Consultants, and Application Developers
Among America's premiere network consulting companies for small and midsize business networks, Progent maintains a large staff of talented support experts who concentrate on mainstream technologies such as:
Microsoft Windows products
Cisco routers, switches, PIX firewalls, plus VoIP and Virtual Private Network solutions
Enterprise security consulting
Advanced network infrastructures
Remote IT support and network management
Progent's Experts Group, which contracts independent experts certified and managed by Progent, provides highly refined skills in a broad range of vital business applications and network solutions such as:
Apple OS networking and programs
Expertise for Linux-based, UNIX-powered, and Sun Solaris systems
Manufacturing Resource Planning, Enterprise Resource Planning, or CRM consulting
Strategic and vertical program help
CIO, business analyst, and project logistics services
Custom program development and deployment
Web site, eCommerce, EDI, and customer portal development and deployment
Database support and performance help
Management information consulting
Telecommunications architecture consulting
Creative models for attracting clients, delivering service, creating a dynamic working environment, and providing highly competitive compensation and benefits have enabled us to become among the most rapidly expanding and best respected Microsoft Gold Partners consulting companies in the U.S. and to establish an international organization for providing online IT service. If you are an accredited computer support professional or network consultant with an orientation towards a client service and strong people skills, consultants should consider Progent an opportunity for enhancing your technical skills, developing a more independent lifestyle, and attaining economic success.
Find Out Additional Information About Working with Progent
Check out these links to learn additional details about our job opportunities, business philosophy, work conditions, compensation structure, and benefits:
Full-time Careers at Progent
We are hiring a variety of full-time employees such as motivated Microsoft MCSE, MCSA, and MCP computer engineers; connectivity experts who have Cisco CCIE or CCNP certification; and specialists in fault-tolerant system architecture with experience in mobile access, wireless networking, non-stop systems, disaster recovery solutions, data protection, and virtual servers. Progent is also looking for desktop support technicians, remote troubleshooting specialists, and CISA certified security professionals. We are also seeking veteran managers who can operate effectively in our dynamic, virtual office environment. Learn additional information about full-time professional services jobs at Progent by referring to Full-time Positions at Progent.
Freelance Opportunities with Progent
Progent works with freelance professionals with in-depth knowledge and field experience in crucial IT topics outside Progent's primary technical concentration. Our Experts Team hires independent consultants who can provide consulting and development support for mission-critical applications such as MRP, Enterprise Resource Planning, or CRM; have specialized expertise with popular platforms such as Linux, Apple OS, or Solaris, or can provide world-class help in areas like telecommunications, web site development, Electronic Data Interchange, web commerce, or dbm programming. Independent consultants certified by Progent cooperate with our staff engineers to deliver comprehensive solutions for small business networks. In order to find out additional details about freelance work with our Experts Consulting Group, refer to Contract Opportunities at Progent.
Reasons That Progent Is Unique
We have managed to recruit the best professional talent by being unique. Providing a powerful mix of enterprising spirit, commitment to customer success, utilization of state-of-the-art technical tools, and a flexible business structure that offers life-style options for our team members, Progent offers a stimulating setting for select individuals who have a drive for rapidly enhancing their professional skills to create real-world benefits for a variety of businesses and technical environments. Find out more information about ways that Progent is exceptional by going to Ways That Progent Is Different.
Progent's Virtual Office Infrastructure
Progent's virtual office environment provides advanced technologies that support remote support, wireless communication, convenient access to our knowledge bases, and close cooperation with talented colleagues to help you to deal with business-critical network issues. Progent's virtual office network allows you to concentrate on providing service rather than dealing with commutes and helps consultants nurture successful client relationships by enabling you to come up with quick, effective, and affordable solutions. To learn more details concerning our virtual office work environment, go to Progent virtual Office Business Model.
Compensation Model and Benefit Programs
Our compensation is based on revenue sharing. What you earn is wholly tied to what you contribute. Consultants have the option of focusing on life style and choosing to work at a more relaxed pace, using Progent's versatile structure to make time for personal pursuits, or you can take advantage of the chance to earn considerable money by hard work and long consulting time. Progent also provides full family health insurance plus numerous additional benefits. Learn additional information concerning our compensation model and benefit programs by referring to Our Compensation Model and Benefits.
Operations Administrator Job
Progent is seeking a talented individual for the work-at-home position of Operations Administrator to help the Director of Operations with the day-to-day management of financial information, currently using QuickBooks, in performing A/P and asset management functions for a small, quickly expanding company.
IT Hiring Manager Job
Progent is looking for an experienced administrative executive tasked with hiring IT experts to join Progent's group of support specialists who offer IT outsourcing and technical support services to customers worldwide.
Technical Response Center Coordinator Position
Progent is looking for an experienced individual for the position of Technical Response Center (TRC) Coordinator working with an innovative high tech company in a fast-paced environment. The TRC Coordinator is to be the first point of contact for incoming Technical Response Center and Main number phone calls and must present a professional and compassionate attitude in the initiation of Emergency Services.
Customer Services Administrative Assistant Position
The Customer Services Administrative Assistant assists the Director of Customer Services in the routine operations of Progent’s Customer Care initiatives, including tasks such as First Service follow up calls. The Customer Services Administrative Assistant provides an assortment of administrative responsibilities for the Director of Customer Services to ensure Progent provides the best possible customer service.
Business Development Representative Job
The Business Development Representative is a top level sales manager charged with selling Progent's broad array of network outsourcing and support services and acting as the primary customer interface. The Business Development Representative is a member of the executive team, working in sync with the President and Directors and Managers to make sure that business goals are met and that quality services are delivered to our customers.
Senior IT Consulting Expert, MCSE Positions
Progent is seeking an experienced, MCSE support engineer to join Progent's core group of consulting professionals. You must have people skills as well as network knowledge and must be solutions oriented.
Desktop Support Expert Jobs
Progent is looking for a Desktop Engineer to assist Progent customers to provide service to all workers using desktop and notebook PCs powered by MS Windows 2000, Windows Vista, and XP technology. Work cooperatively with customer's management or IT group or under the supervision of a Progent Senior Engineer to support the client’s workers.
Senior Remote Support Engineer Positions
Progent is seeking a Senior Remote Support Engineer to help a range of Progent's customers to maintain and service computer systems off-site, using advanced tools including Microsoft Windows 2000/2003 and the MS .NET product family.
Senior Remote Network Support Expert Jobs in Australia
Progent is looking for a Senior Remote Network Support Engineer in Australia to assist a range of international customers to maintain and troubleshoot IT networks by telephone or remote connections.
Certified Cisco Engineer Positions
Progent is seeking a Certified Cisco Consultant with Cisco CCIE, CCNP, or CCNA certification to join Progent's staff of experts to assist customers to design, integrate, manage, and troubleshoot IT networks based on Cisco technology.
Certified Security Engineer Positions
Progent is seeking a Certified Security Engineer with CISA or similar security certification to work with Progent's staff of professionals to provide customers comprehensive security consulting such as system security analysis, security testing, security planning, network monitoring, security modeling, access control systems expertise, business processes security, and business continuity planning.
If you want to apply for any opening listed above, you should send your background information to jobs@progent.com. Please copy the code numbers of the jobs that interest you.
Details Concerning Work at Progent
Career Work for Network Engineers, Computer Support Technicians, Security Experts, and Remote Help Technicians Progent wants to find full-time, results-oriented Microsoft certified engineers with MCSE or MCP credentials; Cisco accredited network engineers who have CCIE credentials; security consultants who have CISM or equivalent security credentials; and high-end system architecture experts with experience in mobile access, wireless connectivity, fault tolerance, business continuity, data preservation, and virtual servers. Progent also is hiring employees to work on Progent's staff of help desk support specialists and remote troubleshooting professionals. In addition, Progent is looking for talented administrators able to perform productively in our high-growth, virtual office environment.
By supporting a team of skilled and dedicated professionals, providing attentive customer care, and following a strong results-based fee structure, Progent has managed to expand our client list rapidly while delivering professional services to numerous businesses in the San Francisco area and throughout the United States. An advanced virtual office environment, a shared information database, and a group approach to problem solving have helped Progent to retain a skilled consulting team and a satisfied client list.
For a network consultant with technical support experience, joining Progent or working for Progent's customers can expand your knowledge through interaction with Progent's staff of mutually team-oriented, talented engineers. Progent's focus on delivering information technology consulting and computer help to small and midsize companies will offer you the chance to collaborate intimately with key players and contribute appreciably to the success of exciting companies.
Progent is hiring technical professionals that can show recognized credentials in their technical focus. For example, if you are a Microsoft expert, you should have your Microsoft MCSE credential. For Cisco consultants, show us your Cisco Certified Internetwork Expert or CCNP credential. For security, you should have earned you CISSP, Certified Information Systems Auditor, Certified Information Security Manager, or one of the other leading security certifications. Naturally, we are aware of "paper experts". However, simply because a credential does not ensure expertise is no excuse for not earning one. If you have mastered your stuff, then most of those certifications should be no challenge. The crux of the matter is that if you call yourself an expert, then clients deserve to see credentials. Progent can promote your talents, but you need to have basic certifications for us to market. In case you stand adamantly opposed to the concept of credentials, we can sympathize with and respect your opinion, but you are probably not a good fit.
Freelance Work for Qualified Experts for Windows, Mac, Linux, and Sun Technology For more than two decades, our information technology professionals have offered low-cost and effective network consulting services for small businesses in the San Francisco Bay Area and throughout the United States. An advanced virtual office network, a common support knowledge base, and a collaborative philosophy for problem resolution have enabled us to build a strong consulting group and dramatically grow a satisfied client base.
The Experts Team is our way to offer clients the services of expert computer consulting professionals who have advanced knowledge and work background in important areas beyond Progent's core concentration in network infrastructure and security. Experts Team consultants are typically freelance contractors and occasionally "moonlighters" who are thoroughly certified by Progent to work closely with our staff engineers to provide end-to-end, enterprise-class network solutions to small companies. We are always expanding our Experts Group to meet the particular needs of our customer base.
Progent's Experts Group now provides consulting in these technologies:
Apple OS networking and programs
Support for Linux, UNIX, and Sun systems
MRP, Enterprise Resource Planning, or CRM expertise
Mission-critical and vertical application support
Chief Information Officer, management information analyst, and project logistics services
Special program development and deployment
Web site, electronic business, Electronic Data Interchange, and customer portal development and integration
Database support and performance consulting
Business information consulting
Telecommunications systems consulting
Benefits of becoming a member of Our Experts Group include:
By working with Progent, you get to benefit from the momentum of Progent's explosive growth and excellent recognition in the marketplace. By maintaining a team of talented and dedicated consultants, offering attentive client support, and practicing a proven, ROI-focused pricing model, we have multiplied our customer base over the past several years and Progent currently delivers consulting services to hundreds of businesses in Northern California and throughout the United States.
Our experienced marketing team handles all facets of promoting your skills and areas of expertise into our quickly expanding client base, so you expend less time finding customers and extra time generating revenue.
Progent will assist in communications between you and Progent's core team of expert Microsoft and Cisco certified consultants who act as the conduit to the decision makers among Progent's clients.
Our sales and administration teams will take care of the complete sales and engagement cycle, from lead generation, project approval, client requirements description, skills matching, job scoping proposal writing, contract negotiation and generation. Your exclusive responsibility is on delivering top-quality consulting service.
We will gives you access to our sophisticated virtual office infrastructure, including professional conference locations in Northern California, as well as data and voice access anywhere in the U.S.
You will have the benefit of our vast knowledge base, best practices processes, abundance of professional documents, and the shared expertise from one of Northern California's largest pool of experienced consulting professionals.
We will pass on special benefits from top technology companies including Microsoft and Cisco, including free ordiscounted training classes, on-line access to restricted vendor troubleshooting tools and product support resources, and on-line in-house use software for education and/or demonstration purposes.
You will have the security of backup coverage from Progent's staff consultants and other Expert Team members in the event you are unavailable to respond to client demands due to work schedule conflicts, vacation, sickness, or training.
As a 1099 subcontractor to Progent, you get simplified, risk-free invoicing and consistent payment schedules. In addition, Progent is responsible for receivables collection
There is no fee to be part of our Experts Group, but Progent has strict requirements to join:
You need to have a strong track record as a consulting professional working independently in your field of specialization, including at least a two year record of completed consulting projects and/or have your own active client base to whom you now provide continuing support activity.
You need to demonstrate that you have expertise in your area of concentration, including having an extensive work-related history and strong referrals, and possess up-to-date vendor and/or institutional professional certifications.
You should know how to present yourself in a professional way and be self motivated and assured in your skills. You should have excellent inter-personal skills and be able to work successfully alone or as part of a group.
You should be able to communicate realistic goals to clients and fellow Progent consultants and you need to know how scope out projects, produce task plans, and define realistic work schedules.
Improve Your Skills with the Best Technology and Working with a Great Team of Network Engineers Progent's productive atmosphere will make you a more capable consulting professional by improving your technical knowledge and boosting the loyalty of your clients. Progent makes good on this commitment by recruiting the best professional experts for you to work with, offering a state-of-the-art system infrastructure, using proprietary application utilities to deliver the highest level of service, and by optimizing proven operational models for attracting and keeping clients.
The decisive factor that distinguishes Progent from other consulting firms is the quality of our support professionals. Among the scores of consultants who have teamed with Progent, we have recruited top talent across a wide array of technologies. Be it Microsoft servers, Cisco switches, network security, Apple, Linux, server virtualization, or other key application, we engage experts who can enable you to be effective on larger projects by leveraging the aggregate skills of Progent's group of professionals.
To promote the productivity of Progent's team, we invest significantly in providing the most powerful technology to perform the work efficiently. We will exploit technology to an extraordinary degree and our state-of-the-art virtual office environment allows effortless connectivity, cooperation, and knowledge sharing with other Progent team members — entirely from at-home or mobile offices. Consultants don’t throw away time or forfeit revenue because of daily drives to a physical office building, and all travel you do for in-person customer jobs is determined by your own time table, not ours. The most attractive part is that much of Progent's consulting work can be done off-site, offering maximum efficiency for billable hours. In practice, some of our team members do off-site consulting exclusively.
Our business structure is set up for reacting quickly and effectively to client requirements through knowledge sharing and cooperative problem resolution. Even though Progent's engineers operate with a great deal of freedom, resource allocation is unified, customer problems and solutions are carefully tracked, recorded, and organized for convenient reference, up-to-date consultant schedules are broadcast to streamline group projects and simplify trouble escalation, and client approval is always evaluated. We strengthen the sense of connection through periodic team meetings and regular corporate events.
The majority of our consultants are situated across Northern California, but we are building a rapidly growing team of network experts from across America. Our virtual office infrastructure does away with geographic obstacles that limit the efficiency of traditional business models. We complete the package by providing a full employee care plan to ensure the physical health and economic security of our employees and their families.
Not only do we have world-class consultants, our marketing and operations teams live up to the excellence that defines Progent. These top-notch contributors to Progent’s success are helping us to identify and land the 50-60 new clients we are now engaging every month. Progent recently marked the delivery of support to our 1,000th customer. Try typing “Cisco consultants” or “Microsoft consultants” into Google to see for yourself why we are also an effective sales operation.
Possessing a passion for technical proficiency is a key for success with Progent. A career in consulting will drive you to learn more than you would in any other position in information technology. Being exposed to a continual series of technical challenges is what keeps professional support interesting. Customers choose a consultant to do the toughest jobs. Creative projects, leading-edge implementations, vexing or entrenched problems, and tricky migrations are the foundation for our services every day. With us, you will not stagnate or be pigeonholed, as is all too common for network engineers in ordinary corporate jobs. You will wake up every morning excited about the challenges ahead.
On the way, you will work with some great folks, both by establishing close client relationships and by working in conjunction with other Progent team members, where you will learn from and add to their success. Yes, technology is important, but Progent is a relationship-focused organization from top to bottom. If you don’t have excellent communications skills or enjoy cooperating with a varied assortment of personalities, then we are probably a poor fit.
If this seems right for you, we invite you to contact Progent about our vision of the new paradigm of network consulting.
Get Lifestyle Benefits and Technical Success with Our Advanced Virtual Office Infrastructure Progent believes that a carefully designed and implemented network is a pivotal factor for enabling a company's growth, and we follow this philosophy in our own network infrastructure. We have created a fault-tolerant virtual office infrastructure that enables Progent's staff consultants and certified contractors to deliver fast and effective support, cooperate closely on complex jobs, and experience professional and personal maturity by being a member of a dynamic company culture of self motivation and freedom.
Cisco's security and remote connectivity solutions for small to mid-size businesses offer a complete range of manageable security hardware and software to help you safeguard your wired and wireless network infrastructure. Cisco's VPN line includes routers and switches, firewalls, intrusion detection systems, and VPN solutions. Progent's professional consulting staff includes experienced specialists with Cisco's CCIE and Cisco Certified Network Professional qualifications who can help your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco protection technologies that align most closely with your corporate objectives.
Progent's Solaris family consulting experts provide small and mid-size companies and software developers assistance with administering and maintaining Sun Solaris systems that operate with Microsoft-based technology. Progent offers your organization contact with Sun Solaris consultants, support professionals qualified by Microsoft and Cisco, and security experts with CISSP certification. This wide range of expertise offers you an easy one-stop consulting firm to help you build and manage a secure and robust mixed-platform network and communications environment that allows Solaris and Microsoft interoperability by combining Windows with popular versions of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or leading Linux derivatives including RedHat Linux, SUSE Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Speakeasy is a national provider of broadband data Voice over IP services. Speakeasy offers a broad variety of data transports including Speakeasy DSL, IDSL, T1, and Dedicated Line services. In addition, Speakeasy Business provides Voice over IP service. Progent has an agency agreement with Speakeasy and is a Microsoft Gold Certified Partner and a Cisco Systems Partner equipped with the skill to help you incorporate Speakeasy broadband services to build a world-class, integrated communications solution on a small-business budget.
If you want to update your production web site, build internal webs for applications such as HR or employee training, design a high-impact web presence for a new business, or write enterprise-class, data-driven specialized web solutions, Progent can supply talented and proven web developers. Progent's experts can also show you how to design and manage a safe, fault-tolerant server and communications infrastructure, including remote and wireless connectivity, to support your web tools.
Progent has created a comprehensive service reporting system that records and formats complete documentation for all billed services. Unlike many freelance consultants or small service organizations who provide scant documentation or details of services done, every service provided by Progent is tracked by full documentation. Each Progent consultant has access to the service reports transmitted by every staff member to every client. The discipline of documenting and organizing support activity allows more efficient support and avoids a slew of typical problems such as when a service client is virtually held captive to a consultant who won’t let go of the keys to the kingdom.
VMware Virtual Server is a no-cost virtualization product that runs on Linux and Windows 2000/2003 Servers. VMware Server enables companies to segment a physical server into multiple virtual machines and to start realizing the benefits of virtualization with minimal cost. VMware Server is a robust yet simple to use product for companies new to server virtualization technology and is powered by VMware’s field-proven technology. VMware Virtual Server is well suited for programmers, departments, and branch offices who want to streamline application development, evaluate software in economical virtual machines, re-host outdated operating systems, and save time in server provisioning. Progent's experienced virtual server engineers can assist you with VMware Virtual Server, VMware GSX Server, and VMware Infrastructure 3 so your company can take advantage of VMware server optimization.
Progent provides clients access to engineers who have earned some of the IT industry's most prized certifications. Progent thinks that customers deserve to be sure that their IT service consultants have accredited testing as well as broad practical backgrounds so that Progent's clients can use Progent's service with confidence. Often, vendor certifications such as the Cisco Certified Internetwork Experts (CCIE) confers priority for substantially better vendor assistance than is available to uncertified service providers, enabling Progent to offer clients a higher class of computer service. In addition, recognized credentials such as CISA or ISSAP for network security can aid enterprise customers to show compliance with regulatory demands by engaging the services of recognized industry professionals.
Progent’s Wireless Consulting Services offer a convenient, economical option for small business computer networks to incorporate the latest wireless network technology. Few small companies have internal computer groups with the resources to keep up to date on the fast-changing world of wireless technology and services, and even fewer have the field background to cut through the hyperbole and identify and integrate the best products for Wi-Fi wireless LAN (WLAN), mobile connectivity, and small business wireless security. For 802.11 WiFi environments, Progent can show you how to plan and install 802.11a, 802.11b and 802.11g compatible wireless link appliances such as the Cisco Aironet wireless access point. Progent can also help configure an appropriate level of 802.11x security. For wireless messaging and wireless web programs for mobile workers, Progent can help with devices such as the Research In Motion Blackberry (RIM Blackberry) for wireless email, as well as wireless PDAs, smartphones, and Pocket PCs based on Microsoft Mobile operating systems with Activesync. Progent’s experience with the Proxim Tsunami wireless bridge can help you to evaluate and implement building-to-building wireless connectivity.
Windows Enterprise Directory requires significant practical experience to configure optimally across a large corporation. Progent’s Microsoft certified consultants are skilled in planning, integrating, and supporting sophisticated Microsoft Enterprise Active Directory installations. Progent’s areas of expertise with Windows 2003 Active Directory include replication issues, multi-domain partition design, correcting corrupted Active Directory objects, cleaning up legacy legacy version configuration objects in online Active Directory environments, and fixing unsuccessful configurations of Active Directory and AD-associated programs.
