Career and Freelance Opportunities with Progent Work for EXperienced Network Consultants, Helpdesk Support Specialists, Security Experts, and Application Programmers
Among the premiere network consultant companies for small business systems, Progent maintains a full-time staff of talented support experts who concentrate on core IT areas such as:
Microsoft products
Cisco routers, switches, firewalls, plus Voice over IP and Virtual Private Network solutions
Enterprise security analysis
Advanced connectivity architecture
Off-site troubleshooting and system administration
Our Experts Team, which contracts independent experts certified and managed by Progent, offers highly specialized knowledge in a broad variety of vital software applications and network solutions such as:
CIO, management information analyst, and project logistics outsourcing
Custom applications design and integration
Web site, eCommerce, Electronic Data Interchange, and client portal design and deployment
Database management and performance consulting
Management intelligence expertise
Telecom architecture consulting
Creative structures for attracting clients, delivering service, maintaining a dynamic company culture, and offering highly competitive compensation have enabled Progent to become one of the most rapidly expanding and best recognized Microsoft Gold Partners consulting firms in America and to establish an international organization for providing remote network support. If you are an accredited computer support professional or information technology expert with an orientation towards a customer service and excellent people skills, consulting professionals will find in Progent a chance for increasing your professional knowledge, developing a more rewarding lifestyle, and attaining financial security.
Learn More Information About Jobs at Progent
Follow these links to learn additional details about Progent's work opportunities, company culture, operational environment, profit sharing structure, and benefits:
Full-time Work at Progent
We are seeking a variety of on-staff workers such as motivated Microsoft MCSE network consultants; connectivity experts who have Cisco CCIE certification; and specialists in advanced network architecture with experience in mobile access, wireless networking, high-availability environments, business continuity planning, data preservation, and server virtualization. We are also hiring desktop support experts, remote service specialists, and CISSP certified security consultants. Progent is also hiring experienced managers and administrators who can perform efficiently in Progent's high-growth, virtual office environment. Learn more details concerning staff consulting positions at Progent by referring to Full-time Careers at Progent.
Freelance Opportunities with Progent
Progent contracts freelance professionals who have specialized knowledge and hands-on background in high-demand IT areas beyond Progent's main service focus. Progent's Experts Team hires contractors who offer consulting and programming services for mission-critical solutions that include MRP, Enterprise Resource Planning, or Customer Relationship Management; have specialized expertise with non-Microsoft platforms such as Linux, Macintosh, or Solaris, or can provide world-class help in technologies such as telecommunications, web development, EDI, eCommerce, or database management. Independent consultants qualified by us coordinate with Progent's staff consultants to provide end-to-end IT services for small and midsize company networks. To learn more information about freelance opportunities with Progent's Experts Team, go to Contract Jobs with Progent.
How We Are Different
We have managed to recruit the best professional talent by being different. Providing an innovative mix of entrepreneurial drive, commitment to customer success, use of advanced technology, plus a flexible work structure that allows for life-style options for Progent's team members, Progent creates a dynamic culture for select consultants who have a desire for quickly improving their professional skills to deliver concrete benefits for a variety of organizations and technical environments. Find out additional information concerning how Progent is unique by referring to How We Are Unique.
Our Virtual Office Work Environment
Our virtual office model provides state-of-the-art technical tools that enable remote access, wireless communication, easy availability of our knowledge bases, and instant cooperation with talented team members to allow you to resolve challenging IT problems. Our virtual office setting frees consultants to concentrate on providing service instead of fighting traffic and helps you nurture lasting customer relationships by permitting you to come up with quick, effective, and cost-effective solutions. In order to learn more details concerning our virtual office work environment, refer to Progent virtual Office Network.
Compensation and Benefits
Our compensation model is determined by revenue sharing. What you earn is wholly tied to the revenue you contribute. Consultants have the choice of concentrating on quality of life and electing to work at an easy pace, using Progent's versatile structure to follow individual enthusiasms, or you can choose to earn significant income through persistent work and long hours. Progent also offers full family health care coverage plus numerous other benefits. Find out additional details concerning our compensation model and benefits by visiting Our Compensation and Benefit Packages.
Employment at Progent Q&A
To see answers to frequent questions concerning becoming a consultant at Progent, visit Jobs at Progent Questions and Answers.
Here is a description of Progent's available job opportunities:
Job Code
Description
A09
Operations Administrator Job
Progent is seeking a motivated person for the home-office role of Operations Administrator to help the Director of Operations with the day-to-day management of financial information, currently using QuickBooks, in handling expense and asset management responsibilities for a small, quickly expanding business.
Information Technology Recruitment Manager Position
Progent is seeking an experienced administrative executive for recruiting consultants to join Progent's team of support engineers who provide IT outsourcing and engineering support services to clients worldwide.
Personal Assistant to the President Position
Progent now has a home-based opening for an Executive Assistant to work with the president and owner of Progent to take care of a wide assortment of non-engineering responsibilities such as call screening, record keeping, administration, special projects, shipping time-critical documents, managing scheduled sales and engineering meetings, scanning and filing documents, obtaining signatures, overseeing printing, making travel bookings, and managing the president's calendar.
Technical Response Center Coordinator Job
Progent is looking for a talented individual for the position of Technical Response Center (TRC) Coordinator working with a creative high tech company in a fast-paced environment. The TRC Coordinator is to be the initial point of contact for incoming TRC and Main number phone calls and must project a professional and compassionate demeanor in the start up of Urgent Services.
Customer Services Administrative Assistant Job
The Customer Services Administrative Assistant assists the Director of Customer Services in the routine operations of Progent’s Customer Care program, including duties such as First Service follow up calls. The Customer Services Administrative Assistant provides an assortment of administrative duties for the Director of Customer Services to make sure Progent provides exceptional customer service.
Market Development Representative Jobs
The Business Development Representative is a senior level sales executive responsible for selling Progent's broad range of IT outsourcing and consulting offerings and acting as the primary client interface. The Business Development Representative is a key part of the management group, operating closely with the President and Directors and Managers to make sure that corporate targets are accomplished and that quality services are provided to our customers.
Senior IT Consultant, Microsoft Certified Systems Engineer Job
Progent is looking for a proven, Microsoft-certified support engineer to become part of Progent's internal group of consulting experts. Applicant must have people skills as well as technical expertise and must be success driven.
Desktop Engineer Positions
Progent is looking for a Desktop Engineer to work with Progent customers to maintain all users of workstation and laptop computers powered by MS Windows 2K, Vista, and Windows XP platforms. Work collaboratively with client's management or IT staff or under the direction of a Progent Senior Consultant to support the client’s employees.
Senior Remote Support Engineer Job
Progent is looking for a Senior Remote Support Expert to help a range of Progent's clients to manage and support computer systems remotely, using state-of-the-art technology such as Microsoft Windows 2000/2003 and Microsoft's .NET platform.
Senior Online Technical Support Engineer Jobs in Australia
Progent is looking for a Senior Remote Support Engineer in Australia to help a range of Progent's worldwide clients to maintain and support computer networks via telephone or online access.
Certified Cisco Consultant Job
Progent is looking for a Senior Cisco Engineer with Cisco CCIE, CCNP, or CCNA certification to join Progent's team of professionals to assist customers to design, install, maintain, and repair small business networks that incorporate Cisco technology.
Certified Security Consultant Positions
Progent is looking for a Senior Security Engineer with CISM or equivalent security certification to join Progent's staff of experts to provide customers a full range of security services such as network security evaluation, security testing, security strategy, remote monitoring, security modeling, access control solutions expertise, operations security, and business continuity planning.
If you wish to ask about any job shown above, you should e-mail your background information to jobs@progent.com. Be sure to state the job codes of the positions of interest.
More Information Concerning Opportunities with Us
Career Work for Network Engineers, Computer Service Specialists, Security Consultants, and Online Help Professionals Progent is seeking to hire full-time, results-driven Microsoft certified consultants with MCSE or MCP certification; Cisco accredited system consultants with Cisco certification; security professionals who have CISSP or equivalent security credentials; and advanced network architecture consultants with experience in mobile solutions, wireless connectivity, high availability, business continuity, data protection, and VMware. Progent also is hiring professionals to work on Progent's team of helpdesk service technicians and remote support experts. In addition, Progent is hiring experienced managers who can perform productively in our fast-paced, virtual office culture.
By supporting a team of skilled and dedicated professionals, delivering attentive client services, and following a strong value-focused pricing model, Progent has managed to increase our client list rapidly while delivering consulting services to numerous companies in Northern California and throughout the United States. An advanced virtual office network, a common knowledge database, and a team approach to problem resolution have helped Progent to retain a skilled consulting team and a loyal client list.
For a network consultant with troubleshooting expertise, joining Progent or working for our customers can enhance your knowledge through cooperation with our staff of highly team-oriented, talented engineers. Our commitment to providing network expertise and computer help to small organizations will offer you the opportunity to collaborate closely with key players and add significantly to the growth of exciting businesses.
We are looking for consultants that can show verifiable credentials in their technical focus. For example, if you are a Microsoft consultant, you must have your Microsoft MCSE certificate. In the case of Cisco professionals, have your Cisco Certified Internetwork Expert or CCNP certificate. For network security, you should have you Certified Information Systems Security Professional, Certified Information Systems Auditor, CISM, or one of the other leading security credentials. Of course, Progent is aware of "paper experts". Notwithstanding, simply because a credential does not guarantee excellence is no justification for not earning one. If you know your stuff, then the majority of those certifications should present no challenge. The crux of the matter is that if you call yourself a professional, then customers expect credentials. We can market your skills, but you need to have standard certifications for Progent to market. If you happen to be adamantly against the idea of credentials, Progent can understand and respect your position, but you are probably not a good candidate.
Freelance Jobs for Certified Application Specialists for Windows, Macintosh, Linux-based, and Sun Solaris Technology For more than two decades, our computer professionals have provided affordable and successful computer consulting services for companies in the San Francisco Bay Area and across the United States. A sophisticated virtual office environment, a common support knowledge base, and a collaborative approach to problem resolution have enabled Progent to build a strong in-house team and quickly grow a loyal clientele.
The Experts Team is Progent's way to offer customers the help of specialized computer support engineers who have advanced skills and work background in important technologies beyond Progent's primary concentration in network infrastructure and security. Experts Group members are typically freelance contractors and occasionally "moonlighters" who are thoroughly certified by us to work closely with our staff engineers to deliver comprehensive, enterprise-class network solutions to small and midsize companies. We are always enhancing the Experts Group in order to meet the particular requirements of our clients.
Our Experts Group currently offers consulting in these areas:
Chief Information Officer, business analyst, and project logistics outsourcing
Special applications design and deployment
Web, electronic business, Electronic Data Interchange, and customer information portal design and deployment
DBM support and performance consulting
Management information consulting
Telecommunications systems support
Advantages of being part of Progent's Experts Team include:
By associating with Progent, you get to take advantage of the momentum of Progent's dramatic growth and excellent recognition in the marketplace. By having a group of skilled and committed professionals, providing excellent customer support, and practicing a proven, ROI-oriented billing model, we have multiplied our customer base over the last few years and Progent now provides consulting support to hundreds of businesses in California and throughout the United States.
Our veteran marketing staff handles all facets of marketing your skills and areas of knowledge into our rapidly growing client base, so you expend less time finding clients and extra time generating money.
Progent will assist in communications between you and Progent's key group of expert Microsoft and Cisco qualified consultants who are the gateway to the influential managers among Progent's customers.
Our selling and administration staffs will manage the entire sales and engagement cycle, from lead identification, job qualification, customer requirements description, capabilities matching, job analysis proposal generation, contract negotiation and execution. Your entire responsibility stays with providing top-quality consulting service.
We will gives you access to Progent's sophisticated virtual office environment, including convenient conference locations throughout Northern California, and Internet and telecomm connectivity throughout the U.S.
You will have the benefit of our vast database, best practices procedures, library of professional publications, and the shared expertise from one of Northern California's largest independent groups of experienced network professionals.
We will share special benefits from leading vendors such as Microsoft and Cisco, including no-cost orlow-cost training classes, web access to special vendor support tools and product support resources, and downloadable in-house use programs for training or demonstration purposes.
You will have the security of backup coverage from Progent's staff consultants and other Expert Team members in the event you are unavailable to respond to client demands due to work schedule conflicts, vacation, sickness, or training.
As a 1099 subcontractor to Progent, you get simplified, risk-free invoicing and consistent payment schedules. In addition, Progent is responsible for receivables collection
There is no charge to become a member of our Experts Group, but Progent has the following qualifications to join:
You must show a strong background as a consulting professional working on your own in your field of specialization, including a minimum two year history of successful contracting projects or you must have an active customer base for which you now deliver continuing consulting services.
You have to demonstrate that you have expertise in your field of specialization, which includes having an extensive task-relevant history and excellent references, and have up-to-date vendor and/or industry professional qualifications.
You should know how to present yourself in a professional way and be self motivated and assured in your abilities. You should have strong communications skills and know how to operate efficiently by yourself or as a member of a group.
You need to be able to explain proper goals to clients and other Progent consultants and you should be able analyze jobs, create project plans, and define reasonable work schedules.
Improve Your Abilities with Advanced Technology and Joining a Great Group of Network Engineers Progent's productive atmosphere will make you a better professional by enhancing your information technology knowledge and increasing the loyalty of your clients. Progent delivers on this promise by recruiting the best consulting talent for you to operate with, providing an advanced network and communications architecture, using custom software utilities to deliver the maximum level of support, and by streamlining proven operational structures for attracting and maintaining clients.
The main factor that separates us from typical consulting firms is the excellence of our consulting team. Among the scores of consulting experts who have teamed with us, we have assembled top expertise across a wide range of technologies. Whether it’s Microsoft Windows, Cisco switches, network security, Apple, Linux, VMware, or other crucial application, we deploy experts who can enable you to be successful on larger projects by leveraging the aggregate experience of our group of experts.
To promote the success of our team, we invest heavily in making available the most powerful technology to perform the work efficiently. We will exploit information technology to an extraordinary degree and our advanced virtual office environment allows seamless connectivity, cooperation, and information exchange with fellow Progent consultants — entirely from at-home or on-the-road offices. You don’t throw away time or forfeit income with regular drives to a conventional office building, and all driving you do for in-person client work is determined by your schedule, not Progent's. The best part is that much of Progent's consulting services can be done remotely, representing 100% efficiency for billable time. In practice, some Progent team members do remote consulting only.
Progent's operations are set up for reacting quickly and effectively to customer needs through knowledge sharing and cooperative problem solving. Although Progent's engineers operate with a high level of independence, dispatching is unified, customer issues and solutions are meticulously monitored, recorded, and archived for convenient retrieval, current engineer availability is published to streamline team projects and simplify problem escalation, and client approval is continually evaluated. We strengthen the feeling of connection via periodic team meetings and regular corporate events.
The majority of Progent's consultants are situated throughout California, however we are attracting a quickly expanding team of consulting professionals from across the U.S. Our virtual office environment does away with geographic boundaries that restrict the productivity of conventional business structures. We complete the package by offering a comprehensive benefit plan to ensure the physical health and financial welfare of our employees and their families.
Not only do we have awesome consulting professionals, our sales and operations groups live up to the excellence that defines Progent. These high-performance factors behind Progent’s growth are helping us to target and land the scores of new clients we are currently acquiring every month. We recently celebrated the providing of services to our 1,000th customer. Just type “Cisco consultants” or “Microsoft consultants” into Google to check for yourself why we are also an effective sales organization.
Possessing a commitment to technical excellence is a cornerstone for growth with us. A job in consulting will drive you to learn more than you would in any other position in network technology. Being confronted by a continual stream of technical challenges is what makes professional support interesting. Clients rely on consulting firms to perform the “hard stuff.” Creative projects, leading-edge deployments, puzzling or chronic issues, and difficult migrations are the basis for our services every day. At Progent, you will not stagnate or be narrowly defined, as is sadly typical for computer engineers in traditional corporate jobs. You will awake every morning enthusiastic about the challenges ahead.
Along the way, you will meet some wonderful people, both by establishing strong customer relationships and by working closely with other Progent consultants, where you will learn from and add to their growth. Of course, technology is vital, but we are a relationship-oriented company from top to bottom. If you don’t have excellent people skills or enjoy working with a diverse group of personalities, then we are in all likelihood a poor match.
If this seems good to you, we urge you to talk to Progent about our view of the new paradigm of information technology consulting.
Enjoy Quality of Life Improvements and Technical Prowess with Our Advanced Virtual Office Environment Progent believes that a well designed and executed information system is a crucial factor for accelerating a firm's growth, and Progent applies this credo in our own network environment. Progent has built a fault-tolerant virtual office infrastructure that allows our in-house consultants and certified contractors to offer rapid and effective service, collaborate easily on sophisticated projects, and gain from career and personal maturity by acting as part of an exciting business culture of self motivation and freedom.
Progent delivers the services of Microsoft and Cisco-qualified network consulting experts to offer clients economical ways to help businesses optimize the benefits of Microsoft and Cisco technology. For networks that span from small offices to large corporations, Progent's network consultants can assist you to improve your information system's e-mail architecture, security, reliability, throughput, and network management.
Microsoft Operations Manager is a powerful server management solution that enables network administrators to be more responsive to key IT trouble spots by notifying them when incipient problems need action according to a comprehensive database of known problems. Microsoft Operations Manager saves administration time by putting aside spurious event information that is unrelated to serious problems. Progent's trained MOM experts can assist you to pick relevant Microsoft Operations Manager components, install and configure Microsoft Operations Manager, and create specialized rules, Visual Basic scripts, reports, and alarms for your company.
Progent offers Windows Cluster Server consulting to help your business implement non-stop server clusters designed to provide 24x7 operation. Windows cluster servers for high-availability networks include Windows Cluster Server, Microsoft SQL Cluster, and Microsoft Exchange Cluster Server. By showing you how too create non-stop clustered server solutions powered by Microsoft Windows Server Cluster 2003, Progent’s qualified Windows engineers make sure that your non-stop clustered servers are set up to maximize the business advantage of your information system.
Systems Management Server 2003 provides extra capability for change and configuration management of Windows-powered networks via introducing Feature Packs. Feature Packs reduce the net operational costs of managing and configuring software products by making it simpler to install system images, manage mobile devices, and operate management utilities. In addition to advising you about techniques to save management expenses by deploying Microsoft SMS 2003 Feature Packs, Progent's consultants can help you plan and implement IT tasks that cover areas that Feature Packs are intended to make more efficient. Progent's adoption and upgrade services can lower spending and eliminate business disruption as you move to new operating systems and programs. Progent's wireless consulting experts can show you how to define efficient processes and policies to manage handheld computers and intelligent portable communication devices so your field force stays productive and secure. Progent's CISSP-certified engineers and CISM-certified security experts can show you how to design a security strategy that includes policies, procedures and technologies to keep your IT network safe.
Progent has developed a sophisticated service reporting system that records and organizes detailed documentation for all delivered services. Unlike many freelance consultants or local support firms who offer minimal documentation or specifics of tasks performed, each service provided by Progent is accompanied by full documentation. Each Progent staff member has use of the service documentation transmitted by each staff member to each customer. The discipline of detailing and archiving support records results in more efficient service and avoids a slew of typical problems such as when a support customer is effectively held hostage to a consultant who refuses to release the keys to the kingdom.
Progent's certified Internet Security and Acceleration Server 2006 consultants can help you to plan, deploy, and manage a configuration of ISA Server 2006 on your information system that delivers the firewall protection, speed and ease-of-use that your company requires.
The technical sophistication of the Microsoft .NET products bundled with Microsoft Small Business Server 2003 calls for a network consultant with hands-on experience planning and integrating cohesive, end-to-end business network environments. Progent's Microsoft Small Business Server consultants have an average of more than 10 years of background supporting business systems built on Microsoft platforms. This experience assures you success in installing, managing, and repairing network solutions that incorporate the Microsoft SBS 2003 line of servers and applications.
Progent's Symantec experts can help you maintain older releases of Symantec Firewall and Symantec VPN products such as the Raptor and Symantec VelociRaptor family or help you upgrade to more recent technology from Symantec or other vendors. Progent can also help you design and execute a comprehensive security strategy that can incorporate Firewall/VPN appliances and utilities, outsourced security and virus protection services, system monitoring software, and documented policies and enforcement procedures. Progent has the expertise to be your one-stop source for continuing technical support, maintenance, education, and security expertise.
Progent has agent agreements with some of the communications industry's leading data/voice carriers and can provide your small business the same data/voice services you can purchase by buying direct. Progent can also help you to pick the service plans that make the best sense for your environment and can provide world-class consulting support to help you integrate your data and voice services into a cohesive solution that optimizes the productivity of your IT network. Carriers whose connections are available by Progent include AT&T, Speakeasy, and NextWeb.
Progent’s data center support services are designed for businesses with hardware located at Internet Data Centers or data center collocation hosting facilities and requiring timely in-person service at the collocation facility plus off-site support from Microsoft and Cisco qualified experts. Progent provides a complete array of data center and IDC and colo support services including system topology analysis, Windows and Linux server integration and support, troubleshooting for server and communications networking, design and installation of fault tolerant configurations, architecting and deploying layered security structures, firewall integration and troubleshooting, designing load balancing solutions, and creating high-availability server clustering systems.
If your company has a UNIX, Linux, or Solaris environment or a multi-OS computer system, Progent's CISA and CISM-certified security specialists can help your entire enterprise in a wide array of security areas including security management procedures, security architecture and models, access control products and methodology, applications development security, operations security, hardware security, communications, network and web security, and disaster recovery planning. CISA and CISSP stipulate the core skills and worldwide standards of performance that information security professionals are required to master. These accreditations provide IT management the assurance that those who have earned their CISM or CISSP qualification have demonstrated the experience and theory to offer world-class security management and consulting help.
Progent is a Microsoft Gold Partner and has earned accredited competencies that include Advanced Infrastructure Solutions. Microsoft Gold Certified Partners are the elite Microsoft Business Partners who earn the top customer endorsement and enjoy the tightest working relationship with Microsoft. The understanding, capabilities, and dedication required to earn the status of Microsoft Gold Partner benefits Progent's customers by enabling Progent to provide your company more complete technical solutions for your IT system.
Progent's Microsoft-certified experts can provide network support and IT consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2003. Progent’s consulting team can help you design, integrate, troubleshoot and manage the entire suite of Windows .NET Servers including Windows 2000 Server, Microsoft SQL Server 2005, Microsoft ISA Server 20066, Biztalk Server, Microsoft Commerce Server, Content Management Server, Small Business Server, Exchange Server, Microsoft Application Center, SharePoint Server, SharePoint Services, Virtual Server, Project Server, and Operations Manager 2007 and MOM 2005.
