Career and Contracting Positions at Progent Work for Senior Network Engineers, Desktop Support Specialists, CISSP Certified Experts, and Application Programmers
Among the premiere computer consulting companies for small and midsize business networks, Progent maintains a full-time staff of talented service professionals who concentrate on mainstream technologies such as:
Microsoft Windows products
Cisco routers, Catalyst switches, PIX firewalls, plus VoIP and VPN products
Network security analysis
Advanced system architecture
Off-site troubleshooting and network management
Progent's Experts Team, which contracts freelance consultants certified and coordinated by Progent, offers highly specialized skills in a broad range of critical software areas and networking technologies that include:
Apple OS integration and programs
Support for Linux-based, UNIX, and Sun Solaris environments
MRP, Enterprise Resource Planning, or Customer Relationship Management consulting
Mission-critical and specialized application support
CIO, business analyst, and project management outsourcing
Special applications design and integration
Web, electronic business, Electronic Data Interchange, and client information portal design and deployment
DBM management and efficiency consulting
Business information expertise
Telecom architecture consulting
Innovative models for finding customers, delivering service, nurturing an efficient company culture, and offering generous compensation and benefits have allowed us to be one of the most rapidly expanding and most well respected Microsoft Gold Partners consultant firms in the U.S. and to build a worldwide organization for delivering remote IT expertise. If you are a certified IT support professional or information technology consultant with a drive for a client success and excellent communication skills, you will discover Progent a chance for enhancing your professional knowledge, living a more rewarding career, and attaining financial security.
Learn More Information Concerning Working at Progent
Check out these pages to find out additional details about Progent's work opportunities, business culture, work environment, compensation model, and benefits packages:
Full-time Jobs at Progent
Progent is seeking a range of full-time workers such as solutions-driven Microsoft MCSE network engineers; connectivity experts who have Cisco CCIE or CCNP certification; and specialists in fault-tolerant system design with backgrounds in mobile access, wireless integration, non-stop systems, disaster recovery planning, data preservation, and VMware technology. Progent is also looking for desktop support technicians, remote troubleshooting specialists, and CISM accredited security consultants. We are also looking for veteran managers and administrators able to operate efficiently in Progent's high-growth, virtual office model. Learn more details concerning staff professional services positions at Progent by going to Full-time Careers at Progent.
Contract Jobs at Progent
Progent contracts freelance professionals who have in-depth knowledge and working experience in crucial IT topics outside our primary service concentration. Our Experts Group hires independent consultants who can provide advice and programming support for mission-critical applications that include MRP, Enterprise Resource Planning, or Customer Relationship Management; possess specialized expertise with popular operating systems such as Linux, Macintosh, or Sun, or offer expert skills in technologies like telecom, web site development, EDI, web commerce, or dbm programming. Independent consultants qualified by us cooperate with Progent's in-house professionals to provide comprehensive solutions for small business networks. In order to find out additional information about contract jobs with our Experts Consulting Group, visit Freelance Opportunities with Progent.
Reasons That Progent Is Exceptional
We have managed to recruit the top professional talent by being different. With an innovative mix of entrepreneurial spirit, dedication to client success, use of state-of-the-art technology, plus a flexible work model that accommodates life-style options for our consulting team, Progent offers a stimulating environment for talented individuals who posses a drive for quickly enhancing their technical skills to deliver concrete solutions for a range of businesses and technical environments. Find out additional information concerning ways that Progent is different by going to Ways That We Are Exceptional.
Our Virtual Office Work Environment
Our virtual office model incorporates advanced technical tools that enable remote access, wireless communication, easy access to our support databases, and close collaboration with talented colleagues to help you to resolve business-critical network problems. Progent's virtual office setting enables you to focus on delivering IT solutions instead of fighting commutes and helps consultants establish successful client relationships by permitting you to provide quick, viable, and cost-effective solutions. If you want to find out additional details about our virtual office infrastructure, go to Progent virtual Office Work Environment.
Compensation and Benefit Programs
Our compensation is based on revenue sharing. The money you make is entirely determined by what you contribute. You have the choice of concentrating on quality of life and electing to consult at an easy pace, utilizing Progent's flexible schedule to make time for individual pursuits, or you can choose to make considerable money by persistent work and long consulting time. Progent also provides full family health insurance plus many additional benefits. Find out more information concerning our compensation model and benefit packages by referring to Our Compensation and Benefit Programs.
The following is a description of some present job openings:
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Job Description
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Operations Administrator Job
Progent is looking for a talented person for the work-at-home position of Operations Administrator to assist the Director of Operations with the day-to-day management of financial information, currently using QuickBooks, in handling A/P and asset management functions for a small, quickly expanding company.
Information Technology Hiring Manager Job
Progent has an opening for a senior administrative executive for recruiting technical personnel to join Progent's team of support engineers who offer information technology outsourcing and computer consulting services to customers worldwide.
Assistant to the President Position
Progent has a work at home position for an Personal Assistant to the President to work with the president of Progent to oversee of a broad assortment of non-engineering responsibilities such as call screening, record keeping, administration, special projects, shipping time-critical documents, managing scheduled sales and engineering meetings, scanning and filing documents, obtaining signatures, overseeing printing, making transportation bookings, and managing the president's schedule.
Technical Response Center Coordinator Position
Progent has a job opening for an experienced individual for the position of Technical Response Center (TRC) Coordinator working with a creative technical services business in a fast-paced environment. The TRC Coordinator is to be the first point of contact for incoming TRC and Main number calls and must present a professional and sympathetic demeanor in the initiation of Urgent Services.
Customer Services Administrative Assistant Job
The Customer Services Administrative Assistant helps the Director of Customer Services in the day-to-day operations of Progent’s Customer Care initiatives, which includes duties such as First Service follow up interviews. The Customer Services Administrative Assistant provides a variety of administrative duties for the Director of Customer Services to ensure Progent provides the best possible client service.
Market Development Representative Positions
The Business Development Representative is a senior level sales manager responsible for selling Progent's wide range of IT outsourcing and consulting offerings and functioning as the front-line customer interface. The Business Development Representative is a key part of the executive group, operating closely with the CEO and Directors and Managers to ensure that corporate goals are accomplished and that top notch services are provided to our clients.
Desktop Engineer Job
Progent is looking for a Desktop Support Expert to help Progent clients to maintain all workers using workstation and notebook PCs based on Microsoft Windows 2K, Windows Vista, and XP technology. Work cooperatively with customer's management or IT group or under the direction of a Progent Senior Consultant to support the customer's end users.
Senior Remote Support Expert Job
Progent is looking for a Senior Remote Support Engineer to help a variety of Progent's clients to maintain and service computer systems remotely, utilizing advanced tools such as MS Windows 2K/2003 and the MS .NET product family.
Senior Remote Technical Support Expert Jobs in Australia
Progent is looking for a Senior Online Support Expert in Australia to help a variety of worldwide clients to maintain and troubleshoot IT systems by phone or remote access.
Senior Cisco Consultant Jobs
Progent is seeking a Senior Cisco Consultant with Cisco CCIE, CCNP, or CCNA credentials to work with Progent's team of experts to assist customers to design, install, manage, and troubleshoot small business networks that incorporate Cisco technology.
Senior Security Engineer Jobs
Progent is looking for a Certified Security Engineer with CISM or equivalent security credentials to join Progent's staff of professionals to provide small businesses comprehensive security services including system security evaluation, penetration testing, security strategy, remote monitoring, security architecture, access management systems consulting, operations security, and business continuity planning.
If you wish to ask about any job listed above, please e-mail your resume to jobs@progent.com. Please copy the job codes of the positions of interest.
Additional Facts Concerning Work with Us
Career Work for Network Consultants, Desktop Support Technicians, Security Experts, and Remote Support Professionals Progent is seeking to find staff-level, solutions-oriented Microsoft certified consultants with Microsoft MCSE or MCSA certification; Cisco accredited network consultants who have Cisco CCIE or CCNP credentials; security professionals with CISM or equivalent security certification; and advanced system architecture consultants with experience in mobile solutions, wireless connectivity, fault tolerance, business continuity, information protection, and server virtualization. Progent also is looking for professionals who can join Progent's team of helpdesk service specialists and remote support professionals. Also, Progent is hiring talented managers who can perform productively in our fast-paced, virtual office environment.
By supporting a staff of talented and motivated consultants, delivering attentive customer services, and offering a competitive results-focused pricing structure, We have been able to expand our client list dramatically while delivering professional services to numerous companies in Northern California and throughout the U.S.. An advanced virtual office network, a common knowledge database, and a group approach to problem solving have helped Progent to maintain a skilled staff and a loyal customer list.
For an information technology consultant with troubleshooting experience, joining Progent or helping Progent's clients can expand your knowledge through interaction with our staff of highly supportive, talented engineers. Our commitment to providing information technology consulting and computer help to small organizations will give you the opportunity to work closely with key players and add significantly to the success of dynamic companies.
We are hiring consultants that can show recognized certification in their technical expertise. For example, if you are a Microsoft expert, you must have your Microsoft MCSE credential. In the case of Cisco experts, have your CCIE or CCNP credential. For security, you should have you CISSP, Certified Information Systems Auditor, CISM, or one of the other leading security certifications. Of course, Progent is aware of “paper MCSEs.” Still, the fact that a certificate does not ensure excellence is no reason for not earning one. If you have mastered your stuff, then the majority of these certifications should be no challenge. The bottom line is that if you represent yourself to be an expert, then clients expect certifications. Progent will promote your skills, but you must provide a baseline of credentials for Progent to market. In case you happen to be strongly against the idea of certifications, we can understand and honor your position, but you are likely not a good fit.
Contract Work for Qualified Experts for Windows, Mac, Linux-based, and Sun Technology For more than 20 years, Progent's consulting professionals have provided affordable and successful computer consulting expertise for companies in the San Francisco Bay Area and across the U.S.. A sophisticated virtual office environment, a shared support database, and a collaborative philosophy for problem resolution have helped Progent to build a talented staff and dramatically grow a loyal client base.
The Experts Group is Progent's way to provide customers the services of specialized information technology consulting engineers who have in-depth skills and work background in key technologies outside of our core concentration in network infrastructure and security. Experts Team consultants are typically freelance contractors and sometimes "moonlighters" who are carefully qualified by Progent to collaborate with Progent's staff engineers to provide end-to-end, world-class network services to small and midsize companies. We are always expanding the Experts Group in order to meet the special requirements of our customer base.
Progent's Experts Group now provides support in these technologies:
Apple OS networking and applications
Expertise for Linux, UNIX-based, and Sun systems
MRP, Enterprise Resource Planning, or CRM consulting
Mission-critical and vertical program support
CIO, management information analyst, and project management outsourcing
Special program design and deployment
Web site, eCommerce, EDI, and client information portal design and integration
SQL management and efficiency consulting
Business intelligence consulting
Telecommunications architecture consulting
Benefits of being a member of Our Experts Team include:
By associating with us, you get to benefit from the impact of Progent's explosive growth and excellent reputation in the marketplace. By having a group of talented and committed professionals, offering excellent client care, and practicing a strong, ROI-oriented pricing model, we have quadrupled our customer base during the last several years and Progent currently delivers professoinal services to hundreds of businesses in Northern California and across the U.S.
Our veteran marketing team handles all aspects of marketing your skills and technical expertise into our quickly growing client base, so you spend less effort signing up clients and extra time making revenue.
We will assist in communications between you and Progent's key group of expert Microsoft and Cisco qualified consultants who are the conduit to the key executives among our customers.
Progent's selling and operations teams will manage the complete selling and engagement process, from opportunity generation, job qualification, client needs description, skills matching, project analysis proposal generation, agreement negotiation and generation. Your exclusive focus stays with delivering high-level consulting service.
Progent will gives you access to our sophisticated virtual office infrastructure, offering professional meeting/work sites in Northern California, as well as Internet and telecomm access throughout the United States.
You will have the benefit of our extensive knowledge base, best practices procedures, abundance of template-deliverable documents, and the aggregate expertise from one of the country's largest pool of experienced consulting engineers.
Progent will pass on partner-only benefits from leading technology companies such as Microsoft and Cisco, including free orlow-cost educational seminars, on-line connections to restricted vendor troubleshooting utilities and product support resources, and downloadable internal use software for training or demonstration purposes.
You will have the security of backup coverage from Progent's staff consultants and other Expert Team members in the event you are unavailable to respond to client demands due to work schedule conflicts, vacation, sickness, or training.
As a 1099 subcontractor to Progent, you get simplified, risk-free invoicing and consistent payment schedules. In addition, Progent is responsible for receivables collection
There is not any fee to be part of Progent's Experts Group, but Progent has these requirements to join:
You must show a proven track record as a consultant operating on your own in your area of specialization, including at least a two year history of completed consulting jobs and/or have your own active client base to whom you now deliver continuing support activity.
You need to demonstrate that you are an expert in your field of specialization, which includes having an extensive task-relevant record and strong references, and possess current vendor and/or industry professional qualifications.
You need to be able to present yourself in a professional way and be self driven and confident in your abilities. You must have strong inter-personal skills and know how to operate effectively alone or as a member of a group.
You need to be able to articulate realistic expectations to customers and fellow Progent team members and you need to know how analyze tasks, create task plans, and estimate realistic work schedules.
Improve Your Abilities with the Best Technology and Working with the Top Team of Network Consultants Progent's productive atmosphere will make you a more capable professional by enhancing your information technology skills and boosting the loyalty of your customers. Progent delivers on this commitment by attracting the top professional talent for you to operate with, offering a state-of-the-art network and communications infrastructure, using proprietary application tools to deliver the highest level of support, and by optimizing our operational structures for attracting and keeping customers.
The decisive factor that distinguishes Progent from ordinary consulting companies is the high caliber of our service staff. Out of the 50 or so consulting experts who have joined Progent, we have recruited top expertise across a wide array of technical areas. Whether it’s Microsoft Windows, Cisco switches, corporate security, Apple, Linux, server virtualization, or other crucial application, we engage experts who can enable you to be successful on larger projects by leveraging the collective skills of Progent's group of professionals.
To ensure the productivity of our consultants, we invest significantly in providing the most powerful technology to do the job efficiently. Progent will leverage technology to an impressive degree and our state-of-the-art virtual office infrastructure allows effortless communications, cooperation, and information exchange with other Progent consultants — entirely from at-home or on-the-road offices. Consultants don’t waste time or lose income because of daily commutes to a physical office building, and all travel you do for in-person customer work is determined by your time table, not ours. The most attractive benefit is that much of our consulting services can be performed remotely, representing 100% efficiency for billable hours. In fact, some Progent team members do off-site support only.
Our operations are geared towards reacting quickly and efficiently to client requirements through information sharing and cooperative problem resolution. Although our consultants operate with a great deal of freedom, dispatching is unified, customer issues and solutions are carefully monitored, documented, and archived for easy reference, current consultant availability is broadcast to facilitate team tasks and enable trouble escalation, and client satisfaction is continually monitored. We strengthen the feeling of cooperation through monthly workgroup conferences and quarterly corporate events.
Most of Progent's consultants are situated across California, but we are attracting a rapidly growing group of consulting professionals throughout America. Our virtual office infrastructure eliminates geographic boundaries that restrict the productivity of traditional company structures. We complete the deal by providing a full employee care program to promote the physical health and economic security of our team members and their families.
Not only do we have awesome consultants, our marketing and operations teams match the high standards that characterizes Progent. These top-notch contributors to our growth are enabling us to target and land the scores of new customers we are now acquiring every month. We lately celebrated the delivery of support to our 1,000th client. Try typing “Cisco consultants” or “Microsoft consultants” into Google to check for yourself why we are also an effective marketing organization.
Possessing a commitment to technical excellence is a key for success with Progent. A career in consulting will push you to enhance your skills more than is possible in any other position in information technology. Being confronted by a steady series of network challenges is what makes consulting interesting. Customers rely on consultants to perform the “hard stuff.” Creative projects, leading-edge deployments, vexing or entrenched issues, and tricky upgrades are the basis for our services every day. At Progent, you will not stall or be narrowly defined, as is sadly typical for computer engineers in traditional corporate jobs. You will awake every day enthusiastic about the challenges to come.
On the way, you will meet some wonderful folks, both by building strong customer relationships and by working closely with other Progent consultants, where you will benefit from and contribute to their success. Yes, technology is important, but we are a relationship-oriented organization through and through. If you don’t have excellent communications skills or enjoy cooperating with a diverse assortment of personalities, then Progent is probably not a good match.
If this sounds right for you, we urge you to contact us about our view of the future of network consulting.
Enjoy Lifestyle Benefits and Technical Prowess with Progent's Advanced Virtual Office Environment Progent believes that a carefully architected and executed network can be a pivotal piece for accelerating a firm's success, and we follow this belief in our own system infrastructure. We have created a fault-tolerant virtual office network that enables our staff consultants and authorized contractors to offer fast and effective service, collaborate easily on sophisticated jobs, and gain from career and personal maturity by being part of a dynamic business ethos of personal drive and freedom.
Progent’s Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or mid-size business deploy and support Cisco’s security and Virtual Private Network technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both remote access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are easy to administer and offer the flexibility to evolve with your 1:25 PM 6/28/2006changing business needs. Progent’s Cisco-certified network experts support Cisco’s comprehensive family of products aimed at preventing information pilfering, virus and worm outbreaks, DDoS attacks, and other security risks to your network. Progent can help you deploy Cisco products to get safe access, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to establish a central user access control framework for user authentication, authorization, and accounting from an easy-to-use Web interface.
NextWeb provides business class fixed wireless data services that can be installed in days instead of a month. NextWeb provides a range of wireless data transports including NextWeb wireless Super-T, wireless DS3, and special event wireless Internet connections. Progent has an agent agreement with NextWeb and is an authorized Microsoft Gold Certified Partner and a Cisco Systems Partner equipped with the expertise to show you how to incorporate NextWeb wireless broadband services to build an enterprise-class, integrated communications solution on a small-business budget.
Cisco's network security and remote access products for small companies represent a full line of manageable security solutions to help protect your wired and wireless network infrastructure. Cisco's Virtual Private Network product family features switches, firewalls, intrusion detection systems and Virtual Private Network concentrators. Progent's expert staff of consultants includes field-proven specialists with Cisco's CCIE and CCNP qualifications who can assist your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco wireless appliances, and other Cisco security solutions that fit most closely with your company goals.
For large businesses, Progent can leverage internal IT staffs by providing world-class experience in supporting key Microsoft and Cisco technologies. Progent's certified experts offer Enterprise Active Directory consulting, Exchange Server 2003 integration, Systems Management Server (SMS) experience, and SQL Server consulting. For the nationwide or worldwide businesses with branch offices in Northern California, Progent can perform as a seamless nearby supplement of enterprise network management. Progent’s enterprise consulting services include corporate-wide security, online branch office support, system architecture, Sarbanes Oxley compliance, project planning, and top-level support for multi-site network environments based on Enterprise Windows. Progent can offer field engineers and specialists to assist with a campus move or branch move, or a network architect to help with setting up or utilizing an Internet Data Center or co-location site.
Progent's Data Center consultants can help you identify fault-tolerant data centers that meet the specific requirements of your company. Fault tolerant off-site data centers are especially attractive to small businesses due to of their affordability and simplified logistics in comparison to pursuing a do-it-yourself strategy. Trying to design an in-house data center with even a basic level of fault tolerance is financially prohibitive for the majority of small companies. Progent is ready to help you reap all the advantages of non-stop data centers and fault tolerant colo sites by offering a complete array of consulting and support services.
Progent's Microsoft certified consultants can help you design and deploy a smooth in-place Microsoft Exchange 2007 migration strategy that minimizes productivity disruption, simplifies ongoing service requirements, and makes your Microsoft Exchange Server 2007 easy to administer. For complicated multi-server or multi-location upgrades, Progent has the experience to finish your move rapidly and affordably. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and consulting services include expertise with the configuration of third-party add-ons to Microsoft Exchange Server 2007 that are best aligned to your business goals.
Progent provides Microsoft Windows 2003 Cluster Server expertise to help your business utilize high availability clustered servers that can deliver 24x7 uptime. Clustered Windows servers for fault-tolerant networks include Microsoft Windows Cluster Server, SQL Cluster Server, and Exchange Server Cluster. By showing you how too create high availability server clustering solutions around Microsoft Windows Server 2003 Cluster, Progent’s qualified Windows consultants ensure that your fault-tolerant server clusters are set up to maximize the strategic advantage of your information system.
Progent's UNIX family consulting services provide small businesses and developers assistance with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent can give your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of expertise offers you a convenient single source to help you build and manage a secure and reliable cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX or major Linux platforms including RedHat Linux, SuSE Linux, Debian GNU/Linux and Slackware.
Microsoft Windows Enterprise Directory requires extensive field experience to integrate efficiently across an enterprise. Progent’s Microsoft qualified consultants are experts in designing, integrating, and maintaining complex Enterprise Active Directory projects. Progent’s fields of proven competence with Windows 2003 Active Directory include replication issues, multi-domain partition design, repair of corrupted AD objects, cleaning up legacy legacy software configuration objects in production AD systems, and repair of unsuccessful configurations of Active Directory and Active Directory-integrated applications.
GIAC (Global Information Assurance Certification) was established in 1999 to certify the knowledge of information technology security professionals. GIAC's goal is to make sure that a certified professional has the knowledge appropriate to provide services in critical categories of system, data, and application program security. GIAC accreditations are recognized by businesses and institutions throughout the world including and the U.S. National Security Agency (NSA). Progent can provide the help of GIAC certified consultants for any of the network security disciplines addressed within GIAC accreditation topics such as auditing IT infrastructure, security incident response, traffic analysis, and web-based application security.
If your office network mixes Solaris technology with Microsoft Windows, Progent can help you to incorporate your IT resources into a cohesive environment that permits all your operating systems to coexist for simple management, transparent dataflow, high reliability, enhanced throughput, and tight protection. Progent's Sun Solaris and Windows coexistence support offerings feature network architecture integration and support, consulting for Microsoft Windows services for UNIX (SFU), online network monitoring and administration, online technical help and repair, on-site technical support, and help desk services.
ISA 2006 is a comprehensive gateway that provides a powerful application layer firewall, virtual private network, proxy, and Web caching platform for protecting the Internet-facing networks of any organization against a broad range of attacks. Progent's Microsoft ISA Server experts can show you how to plan, rationalize, test, install, customize and support the Standard or Enterprise edition of ISA Server 2006 on your information system.
Our compensation model is based on contribution, so just like working as an independent contractor, your income is directly driven by your work effort. Certain of our support staff stress lifestyle issues and elect to consult at a more relaxed pace, utilizing our flexible schedule to follow personal pursuits like mountain biking, motorcycle racing, skiing, fishing, vacations, or spending free time with family and friends. Other consultants use the opportunity to make big bucks via lots of effort and long days. Progent completely supports either side of the spectrum and any point in the middle.
Progent’s Microsoft certified experts offer a variety of support services for Microsoft Dynamics GP 9.0. Microsoft Dynamics GP is a Microsoft accounting platform and corporate management solution based, like all Microsoft accounting solutions, on the scalable and familiar platform of Windows technology. Microsoft Dynamics GP 9.0, the latest version of Microsoft financial software in the Microsoft Great Plains Accounting line, offers an affordable solution for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and human resources. Microsoft Great Plains is easy to install and integrate, and with its segmented design you can license only the capability you currently need, with the option to expand users and increase capabilities when necessary. Progent’s Microsoft Great Plains Software support engineers can help you install, configure and administer Microsoft Dynamics GP 9.0 and also older editions of Great Plains including Microsoft Great Plains 8.0 and Microsoft Great Plains 7.5.
