Career and Freelance Positions at Progent Work for Senior Network Consultants, Helpdesk Service Specialists, Network Security Experts, and Application Developers
Among America's premiere IT consultant firms for small business networks, Progent maintains a full-time team of talented support experts who focus on mainstream IT areas such as:
Microsoft Windows technology
Cisco routers, Catalyst switches, firewalls, plus Voice over IP and VPN solutions
System security expertise
Advanced network infrastructures
Remote troubleshooting and system management
Our Experts Group, which contracts independent experts qualified and managed by Progent, offers exceptionally refined skills in a wide range of vital business areas and networking technologies such as:
Apple OS networking and applications
Support for Linux, UNIX, and Sun Solaris environments
MRP, Enterprise Resource Planning, or CRM customization
Strategic and specialized application support
CIO, business analyst, and project logistics outsourcing
Custom applications design and deployment
Web, eCommerce, Electronic Data Interchange, and customer portal development and deployment
DBM management and performance consulting
Management information expertise
Telecom systems consulting
Creative structures for attracting customers, delivering support, establishing an efficient working environment, and offering generous compensation have enabled us to become one of the fastest expanding and best recognized Microsoft Gold Partners consultant organizations in America and to build a worldwide organization for providing online IT service. If you are a certified computer support professional or information technology expert with an orientation towards a customer service and excellent communication skills, you will find in Progent an opportunity for adding to your professional skills, living a more rewarding career, and attaining economic security.
Learn More Information About Jobs at Progent
Check out these pages to find out additional information about our job opportunities, company philosophy, operational environment, profit sharing structure, and benefits packages:
Consulting Careers at Progent
We are looking for a variety of on-staff workers including solutions-driven Microsoft MCSE and MCP computer consultants; network experts with Cisco CCIE, CCNP, or CCNA credentials; and consultants for advanced system design with experience in mobile access, wireless integration, non-stop environments, business continuity planning, data protection, and server virtualization. We are also looking for workstation support technicians, remote troubleshooting specialists, and CISSP or CISA accredited security consultants. Progent is also seeking experienced managers and administrators who can perform efficiently in our high-growth, virtual office environment. Learn more details about staff professional services positions at Progent by going to Consulting Jobs at Progent.
Freelance Opportunities with Progent
Progent contracts freelance consultants who have in-depth knowledge and working experience in important information technology topics beyond our primary service focus. Progent's Experts Group hires freelance consultants who can provide advice and development support for strategic applications that include MRP, Enterprise Resource Planning, or Customer Relationship Management; possess in-depth expertise with popular platforms such as Linux, Macintosh, or Solaris, or can provide world-class skills in technologies such as telecom, web design, Electronic Data Interchange, web commerce, or dbm programming. Freelance consultants qualified by Progent cooperate with Progent's full-time professionals to deliver comprehensive IT services for small and midsize company networks. In order to find out additional information concerning contract work with our Experts Team, refer to Freelance Opportunities at Progent.
Ways That Progent Is Exceptional
We have been able to recruit the top professional experts by being unique. Providing an innovative blend of entrepreneurial drive, dedication to customer satisfaction, use of advanced technical tools, plus a flexible work model that allows for quality-of-life choices for our team members, Progent creates a stimulating setting for select individuals who posses a drive for quickly enhancing their professional abilities to deliver real-world benefits for a range of businesses and technical environments. Find out more details concerning how Progent is different by going to Reasons That We Are Different.
Our Virtual Office Network
Our virtual office model provides state-of-the-art technologies that allow remote support, wireless communication, convenient availability of our support databases, and close cooperation with mobile colleagues to allow you to deal with business-critical network problems. Our virtual office setting allows consultants to concentrate on delivering IT solutions instead of fighting commutes and lets you nurture successful customer relationships by enabling you to come up with fast, effective, and affordable solutions. To learn more details concerning our virtual office infrastructure, see Progent virtual Office Infrastructure.
Compensation and Benefit Programs
Progent's compensation model is based on revenue sharing. What you earn is directly tied to the revenue you contribute. Consultants have the choice of concentrating on life style and electing to work at an easy pace, using our versatile schedule to follow individual pursuits, or you can choose to earn considerable income by hard effort and lots of consulting time. Progent also offers full family health care coverage as well as numerous additional benefits. Learn more details concerning Progent's compensation model and benefit packages by referring to Progent Compensation Model and Benefit Packages.
This is a description of Progent's present job opportunities:
Job Code
Job Description
A09
Operations Administrator Position
Progent is seeking a talented individual for the home-office position of Operations Administrator to assist the Director of Operations with the day-to-day management of financial information, currently using QuickBooks, in performing A/P and asset management responsibilities for a small, quickly expanding business.
IT Hiring Manager Position
Progent is seeking a senior administrative executive for hiring technical personnel to join Progent's team of network support engineers who provide IT outsourcing and technical consulting services to customers worldwide.
Executive Assistant Job
Progent has a home-based job for an Personal Assistant to the President to work with the president of Progent to manage of a wide assortment of non-engineering tasks including call screening, record keeping, administration, special projects, shipping time-sensitive documents, organizing scheduled sales and engineering meetings, scanning and filing documents, obtaining signatures, overseeing printing, making travel arrangements, and managing the president's calendar.
Technical Response Center Coordinator Job
Progent is hiring a talented individual for the position of Technical Response Center (TRC) Coordinator working with a creative high tech company in a dynamic environment. The Technical Response Center Coordinator is to be the first point of contact for incoming Technical Response Center and Main number phone calls and must present a professional and sympathetic demeanor in the start up of Emergency Services.
Customer Services Administrative Assistant Job
The Customer Services Administrative Assistant helps the Director of Customer Services in the routine operations of Progent’s Customer Care program, which includes tasks such as First Service follow up calls. The Customer Services Administrative Assistant provides an assortment of administrative responsibilities for the Director of Customer Services to ensure Progent delivers the best possible client care.
Business Development Manager Positions
The Business Development Representative is a top level sales manager charged with selling Progent's broad range of network outsourcing and consulting offerings and functioning as the front-line client interface. The Business Development Representative is a member of the management team, working closely with the President and Directors and Managers to make sure that business goals are accomplished and that the highest level of services are provided to our customers.
Senior Network Consulting Expert, MCSE Positions
Progent is seeking a proven, Microsoft-certified support engineer to become part of Progent's internal staff of consulting experts. Applicant must have people skills as well as technical knowledge and must be success driven.
Desktop Engineer Job
Progent is looking for a Desktop Engineer to help Progent customers to provide service to all workers using desktop and laptop PCs powered by MS Windows 2K, Vista, and XP technology. Work in unison with customer's management or IT group or under the direction of a Progent Senior Consultant to help the customer's employees.
Senior Remote Support Engineer Jobs
Progent is seeking a Senior Remote Support Specialist to help a range of small business clients to maintain and service IT networks off-site, utilizing state-of-the-art technology including Microsoft Windows 2000/2003 and the MS .NET platform.
Senior Remote Technical Support Engineer Positions in Australia
Progent is seeking a Senior Remote Network Support Engineer in Australia to help a range of Progent's worldwide clients to maintain and troubleshoot computer systems via phone or online connections.
Senior Cisco Engineer Positions
Progent is looking for a Senior Cisco Engineer with Cisco CCIE, CCNP, or CCNA certification to join Progent's staff of professionals to assist customers to design, install, maintain, and troubleshoot IT networks that incorporate Cisco products.
Senior Security Consultant Job
Progent is seeking a Senior Security Engineer with CISM or equivalent security credentials to join Progent's staff of professionals to provide customers comprehensive security consulting including network security evaluation, security testing, security strategy, remote monitoring, security modeling, access control systems consulting, business processes security, and business continuity planning.
If you wish to ask about any opening listed above, please send your background information to jobs@progent.com. Please copy the job codes of the jobs of interest.
Additional Facts Concerning Jobs at Progent
Career Work for Network Consultants, Computer Service Specialists, Security Experts, and Online Help Professionals Progent wants to hire full-time, results-driven Microsoft accredited engineers with Microsoft Certified Systems Engineer credentials; Cisco accredited network consultants who have Cisco CCIE, CCNP, or CCNA credentials; security professionals who have CISSP, CISM, or CISA or comparable security certification; and advanced system design experts with experience in mobile access, wireless networking, fault tolerance, disaster recovery, information preservation, and VMware. Progent also is hiring professionals who can join Progent's staff of desktop service specialists and off-site troubleshooting professionals. Also, Progent is hiring experienced managers who can operate effectively in our high-growth, virtual office culture.
By supporting a team of talented and motivated professionals, providing attentive client services, and following a strong value-focused pricing model, We have managed to expand our client base rapidly while delivering consulting services to hundreds of businesses in Northern California and throughout the United States. A sophisticated virtual office network, a common knowledge base, and a team strategy for problem solving have helped Progent to maintain a talented consulting team and a satisfied client base.
If you are a network professional with technical support expertise, joining Progent or helping Progent's clients can enhance your skills through cooperation with our group of highly supportive, talented engineers. Progent's focus on providing information technology expertise and technical support to small and midsize companies will give you the chance to work intimately with decision makers and contribute appreciably to the success of exciting businesses.
Progent is hiring consultants that can show verifiable certification in their special expertise. For example, if you are a Microsoft expert, you should have your Microsoft Certified Systems Engineer certificate. For Cisco consultants, show us your Cisco Certified Internetwork Expert or Cisco Certified Network Professional credential. For security, you should have you CISSP, Certified Information Systems Auditor, Certified Information Security Manager, or one of the other leading security credentials. Of course, Progent is aware of “paper MCSEs.” Nevertheless, the fact that a credential does not ensure expertise is no excuse for not owning one. If you know your field, then the majority of these tests should be no challenge. The point is that if you are a professional, then clients deserve to see certifications. Progent can market your talents, but you need to have basic certifications for us to market. In case you stand strongly against the concept of certifications, Progent can sympathize with and honor your opinion, but you are likely not a good candidate.
Freelance Work for Qualified Experts for Windows, Mac, Linux/UNIX, and Sun Solaris Technology For more than two decades, Progent's computer engineers have provided affordable and successful network consulting expertise for businesses in the San Francisco Bay Area and across the U.S.. An advanced virtual office environment, a common support database, and a collaborative philosophy for problem solving have enabled Progent to retain a strong staff and dramatically grow a loyal customer base.
The Experts Group is Progent's way to offer clients the help of specialized information technology support professionals who have in-depth knowledge and field background in key technologies outside of our core concentration in system support and security. Experts Group members are often freelance contractors and sometimes "moonlighters" who have been carefully certified by Progent to collaborate with our in-house engineers to provide comprehensive, enterprise-class information technology services to small companies. We are always enhancing the Experts Team to address the particular needs of our customer base.
Progent's Experts Group currently provides consulting in these areas:
Apple OS integration and programs
Support for Linux-based, UNIX-based, and Sun environments
Chief Information Officer, management information analyst, and project logistics services
Special program development and deployment
Web site, eCommerce, Electronic Data Interchange, and client portal development and integration
Database support and efficiency help
Management intelligence consulting
Telecommunications systems consulting
Advantages of being a member of Our Experts Team include:
By associating with us, you get to take advantage of the momentum of our explosive expansion and excellent recognition in the market. By having a group of skilled and dedicated consultants, offering attentive customer care, and following a strong, ROI-oriented billing structure, we have multiplied our clientele over the past few years and Progent currently provides consulting support to hundreds of businesses in Northern California and across the U.S.
Progent's experienced marketing team handles all aspects of marketing your services and areas of expertise into our quickly growing client base, so you spend less effort signing up clients and extra time making money.
Progent will assist in relationship building between you and our core team of expert Microsoft and Cisco qualified consultants who are the conduit to the key executives among our clients.
Our sales and administration teams will manage the complete sales and engagement cycle, from opportunity identification, project approval, customer requirements description, skills matching, job analysis proposal generation, agreement negotiation and execution. Your entire focus is on delivering high-level consulting expertise.
Progent will gives you access to Progent's sophisticated virtual office infrastructure, including convenient conference sites throughout the San Francisco area, plus Internet and telecomm connectivity throughout the United States.
You will have access to our vast database, best practices processes, abundance of template-deliverable publications, and the shared expertise from one of the country's largest independent groups of experienced network engineers.
Progent will pass on partner-only benefits from top technology companies including Microsoft and Cisco, including no-cost orlow-cost training classes, on-line access to restricted vendor support utilities and technical support resources, and on-line internal use programs for education and/or demonstration use.
You will have the security of backup coverage from Progent's staff consultants and other Expert Team members in the event you are unavailable to respond to client demands due to work schedule conflicts, vacation, sickness, or training.
As a 1099 subcontractor to Progent, you get simplified, risk-free invoicing and consistent payment schedules. In addition, Progent is responsible for receivables collection
There is no fee to be part of Progent's Experts Team, but Progent has the following qualifications for membership:
You should show a proven background as a consultant operating independently in your area of expertise, including at least a two year history of completed consulting projects or you must have an active customer base for whom you now provide continuing consulting activity.
You must demonstrate that you have expertise in your area of specialization, including having an extensive work-related record and excellent referrals, and have current manufacturer or industry professional certifications.
You have to be able to present yourself in a professional way and be self driven and confident in your skills. You should have strong inter-personal skills and understand how to operate effectively alone or as a member of a group.
You need to know how to explain realistic goals to customers and fellow Progent team members and you need to be able evaluate tasks, produce task plans, and estimate reasonable work schedules.
Enhance Your Skills with the Best Technology and Working with the Top Group of Computer Engineers Progent's company culture will make you a better consultant by improving your information technology knowledge and boosting the satisfaction of your clients. Progent delivers on this promise by recruiting the top consulting talent for you to work with, providing an advanced system architecture, running custom application utilities to enable the maximum level of support, and by streamlining proven operational structures for finding and keeping clients.
The decisive factor that separates us from ordinary network support firms is the excellence of our consulting team. Among the 50 or so consulting experts who have joined us, we have assembled the best expertise across a broad array of technical areas. Whether it’s Microsoft servers, Cisco firewalls, network security, Mac, Linux, virtual servers, or other crucial areas, we deploy experts who can enable you to be effective on larger jobs by leveraging the collective experience of our team of professionals.
To promote the productivity of our consultants, we invest heavily in providing the most powerful technology to perform the work properly. We will leverage information technology to an impressive extent and our advanced virtual office environment allows seamless communications, cooperation, and information sharing with other Progent consultants — entirely from at-home or on-the-road offices. Consultants don’t waste time or lose income with regular drives to a physical office building, and any driving you do for in-person customer jobs is determined by your time table, not ours. The most attractive part is that most of Progent's consulting services can be done off-site, offering 100% efficiency for billable hours. In practice, some of our team members do off-site consulting exclusively.
Our business structure is geared towards responding quickly and effectively to client requirements via knowledge sharing and cooperative problem solving. Even though our engineers work with a great deal of freedom, dispatching is centralized, customer issues and resolutions are carefully tracked, documented, and archived for convenient retrieval, current engineer schedules are published to facilitate team projects and simplify trouble escalation, and client approval is continually evaluated. We strengthen the sense of cooperation via monthly workgroup meetings and quarterly company-wide events.
The majority of our team is situated across Northern California, but Progent is attracting a rapidly expanding group of consulting experts throughout the U.S. Our virtual office environment does away with geographic obstacles that limit the productivity of conventional company structures. We enhance the package by providing a comprehensive benefit program to ensure the physical health and financial security of our employees and their relations.
Not only do we have awesome consultants, our sales and administration teams live up to the excellence that defines Progent. These high-performance factors behind our growth are helping us to target and land the scores of new clients we are currently engaging every month. Progent recently marked the providing of services to our 1,000th client. Just type “Cisco consultants” or “Microsoft consultants” into Google to check for yourself why we are also an effective marketing organization.
Possessing a passion for technical excellence is a cornerstone for success with us. A job in consulting will drive you to enhance your skills more than is possible in any other job in network technology. Being exposed to a steady series of network challenges is what keeps professional support exciting. Customers rely on consulting firms to perform the toughest jobs. Innovative projects, leading-edge implementations, vexing or entrenched problems, and tricky upgrades are the foundation for what we do every day. At Progent, you will not stagnate or be narrowly defined, as is sadly common for computer professionals in traditional corporate roles. You will awake every day enthusiastic about the opportunities ahead.
On the way, you will meet some great folks, both by establishing strong client contacts and by working in conjunction with other Progent consultants, where you will benefit from and contribute to their success. Of course, technology is vital, but we are a relationship-focused organization from top to bottom. If you don’t have excellent people skills or enjoy cooperating with a varied assortment of personalities, then Progent is in all likelihood a poor fit.
If this seems good to you, we invite you to talk to Progent about our view of the new paradigm of network consulting.
Enjoy Quality of Life Improvements and Technical Prowess with Progent's Advanced Virtual Office Environment Progent believes that a well designed and implemented information system is a crucial piece for accelerating any firm's growth, and we follow this philosophy in our corporate system infrastructure. We have created a fault-tolerant virtual office infrastructure that allows Progent's staff engineers and certified contractors to offer rapid and efficient support, collaborate easily on complex projects, and gain from professional and private growth from acting as a member of an exciting business culture of personal drive and freedom.
Progent's expert consultants can show you how to define and deploy a smooth in-place Exchange Server 2003 migration plan that avoids productivity downtime, reduces ongoing service demands, and makes your Microsoft Exchange 2003 Server easy to administer. For complex multiple server or multi-site upgrades, Progent has the experience to complete your move quickly and affordably. Progent's Microsoft Exchange 2003 help, repair, and consulting offerings include assistance with the configuration of outside vendor add-ons to Exchange Server 2003 that are in keeping with your business goals.
If your company runs a Solaris environment or a multi-OS computer system, Progent's CISM, CISSP and ISSAP-qualified security specialists can assist your whole enterprise in a broad array of security areas such as security administration practices, security design and models, access control systems and methodology, applications development security, operations security, physical security, communications, infrastructure and Internet security, and disaster recovery preparedness. CISM and ISSAP stipulate the fundamental skills and worldwide standards of knowledge that network security managers are required to master. These certification offer IT management the assurance that those who have achieved their CISM, CISSP or ISSAP qualification have demonstrated the background and theory to offer effective security management and consulting services.
Progent wants to hire staff-level, solutions-driven Microsoft accredited engineers with MCSE credentials; Cisco accredited system consultants with Cisco CCNP or CCIE certification; security professionals with CISSP or CISM or comparable security credentials; and advanced network design experts with experience in mobile access, wireless connectivity, fault tolerance, business continuity, data preservation, and VMware. Progent also seeks employees who can join Progent's team of desktop support technicians and off-site troubleshooting professionals. In addition, We are seeking talented managers who can operate effectively in Progent's high-growth, virtual office environment.
Progent's experts offer Macintosh users a variety of services such as desktop support, Apple OS X expertise, Apple Mac integration with Windows environments, Entourage and email help, security services, and one-on-one education. For computer networks built solely on Mac OS X or for systems with a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft certified consultants have the experience and depth to handle the difficulty of planning, integrating and supporting a network infrastructure that is reliable, secure, fast and able to achieve your company's objectives.
Progent's Microsoft-certified consultants can help you to calculate the advantages of Windows Server 2008 for your company, develop pilot programs and rollout plans, install Windows Server 2008 with your network infrastructure and applications, educate your IT staff how to run new administration utilities, and provide ongoing consulting and technical support via budget-friendly options including Help Desk Call Center support and online technical support.
Progent’s Microsoft certified experts offer a range of support services for Microsoft Dynamics GP 10.0. Microsoft Dynamics Great Plains is a Microsoft financial platform and corporate management tool built, like all Microsoft accounting solutions, on the expandable and popular platform of Windows technology. Microsoft Dynamics GP 10.0, the most recent edition of Microsoft financial products in the Microsoft Great Plains Accounting family, provides an affordable solution for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and human resources. Microsoft Dynamics GP is easy to deploy and configure, and with its segmented design you are able to license only the capability you currently need, with the ability to expand users and increase capabilities in the future. Progent’s Microsoft Dynamics Great Plains Software consulting experts can show you how to deploy, configure and manage Microsoft Dynamics GP 10.0 as well as older editions of Great Plains such as Microsoft Dynamics Great Plains 9.0 and Microsoft Great Plains 8.0.
For small organizations interested in Progent's network support outsourcing, design expertise, or troubleshooting offerings, phone 800-993-9400 or send email to information@progent.com.
Progent's SonicWALL consultants can help you select, deploy, and manage the SonicWALL Firewall, SonicWALL VPN and SonicWALL PRO product line and can provide training to allow you to support SonicWALL security technology. Progent's CISSP certified consultants, CISM certified security engineers, and CISA certified security audit specialists can show you how to create a complete network protection plan, including documented policies, and design protection into your corporate processes.
Progent's ISSAP certified security consultants, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP Certification through thorough testing and extensive work with information security architecture. ISSAP security experts possess comprehensive understanding of access control mechanisms and methodologies, telecommunications and network security, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery, and physical security. Progent's ISSAP-qualified security specialists can assist your business with all phases of architecture security.
Microsoft SQL Server 2005 delivers powerful, standardized tools to computer professionals and information workers, reducing the difficulty of creating, integrating, managing, and accessing enterprise information and analytical applications on platforms ranging from handheld devices to corporate information networks. The complexity and interconnectivity demands of Microsoft SQL Server 2005 require an IT consultant with hands-on experience and wide knowledge in designing and building data-driven, end-to-end business IT solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background supporting Microsoft technology, assures you success in designing, deploying and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.
AT&T represents the merger of Southwestern Bell, AT&T, PacBell, and BellSouth. AT&T is a Tier 1 Internet Service Provider and offers a wide range of data services such as SBC DSL, T1, and ISDN for high-speed connectivity and SBC Bonded T1, Frame Relay Plus, and ATM for enterprise businesses. AT&T IP Flexible Reach includes AT&T VoIP technology for nationwide companies to centralize PBX functions. Progent has an agent agreement with AT&T and is a Microsoft Gold Certified Partner and a Cisco Systems Partner with the expertise to help you integrate AT&T data/voice services to create a world-class, cohesive communications solution on a down-to-earth budget.
Progent is committed to information transfer from Progent's support experts to clients. By teaching clients to deal with technical issues that are within their comfort zone, Progent is able to concentrate on providing high-value skills where Progent faces little competition. Small businesses who utilize familiar independent service providers or who maintain in-house IT staffs benefit when Progent passes on information about new technology and proven methodologies to make their IT environments more robust, secure, and efficient.
Microsoft Dynamics Great Plains accounting includes analytics and reporting features that allow you to track all business processes, sales and expenses, and market patterns with built-in drill-down, query, and reporting functions. Progent's Microsoft Great Plains reporting support expertise can enable you to create reports that allow you to understand your business more completely, turning uncooked data into valuable business information. Progent can improve your reporting and analytics by providing Crystal Reports expertise, FRx support, and Microsoft Excel assistance. In addition to delivering reporting consulting, Progent can supply Microsoft .NET consulting, Microsoft SQL Server help, and programming design with VBasic, XML and other development environments in order to deliver specialized line-of-business application development and eCommerce applications that work seamlessly with Microsoft Great Plains.
If your company has a UNIX or Linux network or a multi-OS network, Progent's CISM and ISSAP-certified consultants can help your whole enterprise in a broad range of security topics such as security management procedures, security architecture and strategies, connection management products and methodology, software development security, business processes security, hardware security, communications, network and web security, and disaster recovery planning. CISM and ISSAP stipulate the basic skills and international standards of performance that network security managers are required to master. These accreditations offer IT management the assurance that consultants who have achieved their CISA or CISM certification have demonstrated the background and knowledge to offer effective security management and engineering help.
