Full-time and Contract Work at Progent Work for Senior Network Engineers, Desktop Support Technicians, Network Security Experts, and Application Specialists
One of the top IT consulting firms for small and midsize business systems, Progent manages a large team of certified support experts who focus on mainstream IT areas including:
Microsoft Windows products
Cisco routers, Catalyst switches, firewalls, plus Voice over IP and VPN solutions
System security analysis
Advanced network architecture
Remote IT support and network administration
Progent's Experts Team, which includes freelance experts certified and coordinated by Progent, offers highly specialized knowledge in a broad range of key business areas and networking technologies such as:
Macintosh integration and programs
Expertise for Linux, UNIX-powered, and Sun Solaris environments
MRP, Enterprise Resource Planning, or Customer Relationship Management consulting
Line-of-business and specialized application help
Chief Information Officer, management information analyst, and project logistics outsourcing
Custom applications development and deployment
Web, electronic business, EDI, and client portal design and integration
DBM support and performance consulting
Management intelligence consulting
Telecommunications systems support
Creative structures for attracting customers, delivering service, nurturing a dynamic company culture, and providing generous profit sharing have enabled Progent to become one of the fastest expanding and best respected Microsoft Gold Partners consulting firms in the United States and to establish a worldwide presence for delivering remote IT service. If you are an accredited IT technician or information technology consultant with an orientation towards a client service and excellent communication skills, you will discover Progent an opportunity for adding to your technical skills, living a more independent lifestyle, and attaining economic success.
Find Out More Details Concerning Working with Progent
Check out these pages to learn additional details about our job opportunities, company culture, operational environment, compensation model, and benefits packages:
Consulting Positions at Progent
We are seeking a variety of on-staff workers including solutions-driven Microsoft MCSE, MCSA, and MCP network engineers; network consultants who have Cisco CCIE credentials; and consultants for fault-tolerant system architecture with backgrounds in mobile access, wireless networking, non-stop environments, disaster recovery solutions, data preservation, and virtual servers. Progent is also seeking workstation support technicians, off-site service specialists, and CISA or CISM accredited security professionals. We are also seeking veteran managers and administrators who can perform efficiently in Progent's dynamic, virtual office environment. Learn more information concerning full-time consulting positions at Progent by going to Consulting Work at Progent.
Contracting Jobs at Progent
Progent works with freelance professionals with proven expertise and working background in important information technology areas beyond our main service concentration. Progent's Experts Team employs freelance consultants who can provide consulting and development services for mission-critical applications that include MRP, Enterprise Resource Planning, or Customer Relationship Management; have deep expertise with popular platforms such as Linux, Macintosh, or Solaris, or offer expert help in areas such as telecommunications, web site development, EDI, web commerce, or database management. Freelance consultants certified by Progent cooperate with our full-time engineers to deliver comprehensive IT services for small and midsize business networks. To find out more details about contract jobs with our Experts Team, go to Contract Work at Progent.
Reasons That We Are Exceptional
We have managed to attract the top consulting talent by being unique. Providing an innovative blend of enterprising spirit, insistence on client satisfaction, use of advanced technical tools, plus an independent work structure that allows for quality-of-life options for our team members, Progent creates a stimulating setting for select individuals who posses a desire for quickly enhancing their professional skills to create real-world solutions for a range of organizations and network environments. Learn additional information about reasons Progent is different by going to Reasons That Progent Is Different.
Progent's Virtual Office Network
Our virtual office model incorporates sophisticated technologies that enable remote support, wireless communication, convenient access to Progent's support databases, and instant cooperation with talented colleagues to help you to deal with business-critical IT issues. Our virtual office structure allows you to concentrate on providing IT solutions rather than fighting traffic and lets you establish lasting customer relationships by permitting you to come up with fast, effective, and cost-effective solutions. To find out more information concerning our virtual office network, refer to Progent virtual Office Work Environment.
Compensation and Benefit Programs
Progent's compensation is based on revenue sharing. The money you earn is directly determined by what you contribute. You have the choice of focusing on life style and choosing to consult at an easy pace, utilizing our versatile schedule to make time for individual enthusiasms, or you can take advantage of the chance to make considerable income through persistent work and long hours. Progent also provides full family health care insurance plus numerous other benefits. Find out more information about our compensation model and benefit programs by referring to Our Compensation and Benefit Programs.
Jobs at Progent Q&A
For replies to common questions concerning being a consultant at Progent, visit Employment at Progent FAQs.
Here is a list of our present job opportunities:
Job Code
Job Description
A09
Operations Administrator Position
Progent is looking for a motivated individual for the work-at-home role of Operations Administrator to assist the Director of Operations with the daily management of financial information, currently using QuickBooks, in performing expense and asset management responsibilities for a small, rapidly growing company.
Information Technology Recruitment Manager Job
Progent is seeking an experienced administrator for recruiting technical personnel to work with Progent's group of network support engineers who provide information technology outsourcing and technical support services to clients globally.
Technical Response Center Coordinator Position
Progent is looking for a talented individual for the position of Technical Response Center (TRC) Coordinator working with a creative high tech business in a dynamic environment. The Technical Response Center Coordinator is to be the initial point of contact for incoming TRC and Main number calls and must present a professional and sympathetic attitude in the start up of Urgent Services.
Customer Services Administrative Assistant Position
The Customer Services Administrative Assistant helps the Director of Customer Services in the day-to-day operations of Progent’s Customer Care program, which includes tasks such as First Service follow up interviews. The Customer Services Administrative Assistant carries out a variety of administrative responsibilities for the Director of Customer Services to ensure Progent delivers exceptional customer care.
Market Development Manager Jobs
The Business Development Representative is a senior level sales manager charged with selling Progent's wide range of IT outsourcing and consulting services and acting as the front-line client interface. The Business Development Representative is a member of the executive team, working in sync with the President and Directors and Managers to make sure that corporate goals are met and that top notch services are provided to our clients.
Senior IT Consulting Expert, Microsoft Certified Systems Engineer Job
Progent is seeking a proven, MCSE support professional to become part of Progent's internal team of network professionals. Applicant must have communication skills plus network knowledge and must be success oriented.
Desktop Support Expert Positions
Progent is seeking a Desktop Support Expert to assist Progent customers to support all workers using desktop and laptop PCs powered by Microsoft Windows 2000, Vista, and XP platforms. Work cooperatively with customer's management or IT organization or under the supervision of a Progent Senior Consultant to help the client’s workers.
Senior Remote Support Engineer Positions
Progent is seeking a Senior Remote Support Specialist to assist a range of Progent's customers to manage and support information systems on-line, using sophisticated technology including Microsoft Windows 2K/2003 and Microsoft's .NET platform.
Senior Remote Technical Support Engineer Positions in Australia
Progent is seeking a Senior Online Network Support Engineer in Australia to work with a range of Progent's international clients to maintain and repair information networks by telephone or online connections.
Certified Cisco Engineer Job
Progent is looking for a Senior Cisco Engineer with Cisco CCIE certification to join Progent's team of professionals to assist clients to design, integrate, maintain, and repair small business networks that incorporate Cisco products.
Senior Security Consultant Positions
Progent is looking for a Senior Security Engineer with CISA or similar security certification to join Progent's staff of professionals to offer clients a full range of security consulting such as network security analysis, security testing, security strategy, remote monitoring, security architecture, access management systems consulting, business processes security, and business continuity planning.
If you would like to apply for any job shown above, please send your resume to jobs@progent.com. Please include the job codes of the jobs that interest you.
Details About Jobs at Progent
Career Jobs for Network Engineers, Desktop Service Technicians, Security Consultants, and Online Support Technicians Progent is seeking to hire full-time, results-oriented Microsoft certified consultants with Microsoft Certified Systems Engineer certification; Cisco accredited network consultants with Cisco CCIE certification; security consultants with CISM or comparable security credentials; and high-end system architecture experts with experience in mobile access, wireless connectivity, fault tolerance, disaster recovery, information preservation, and VMware. Progent also is hiring employees who can join Progent's staff of help desk service specialists and off-site support professionals. In addition, Progent is seeking experienced administrators who can perform effectively in our high-growth, virtual office culture.
By maintaining a staff of skilled and motivated consultants, delivering world-class customer care, and offering a strong results-based fee structure, We have managed to expand our customer list dramatically while providing professional services to numerous businesses in the San Francisco area and throughout the United States. An advanced virtual office network, a common knowledge base, and a team strategy for problem solving have helped Progent to retain a skilled staff and a satisfied customer base.
If you are a network professional with technical support experience, joining Progent or working for Progent's clients will expand your skills via interaction with Progent's staff of highly supportive, expert engineers. Progent's commitment to delivering information technology consulting and computer help to small and midsize companies will offer you the chance to work intimately with decision makers and add appreciably to the growth of dynamic companies.
Progent is looking for consultants that have recognized credentials related to their special focus. So, if you are a Microsoft expert, you should have earned your MCSE certificate. In the case of Cisco experts, have your CCIE or Cisco Certified Network Professional credential. For network security, you should have you CISSP, Certified Information Systems Auditor, CISM, or one of the other leading security certifications. Of course, we are familiar with “paper MCSEs.” However, simply because a credential does not ensure expertise is no justification for not owning one. If you have mastered your stuff, then the majority of those tests should be no challenge. The bottom line is that if you call yourself an expert, then clients deserve to see certifications. We can promote your talents, but you need to provide standard certifications for Progent to market. In case you happen to be adamantly against the concept of certifications, we can sympathize with and honor your opinion, but you are probably not an appropriate fit.
Contract Work for Qualified Application Specialists for Windows, Apple OS, Linux, and Sun Solaris Technology For over two decades, our computer engineers have provided low-cost and effective computer support expertise for small businesses in Northern California and throughout the U.S.. An advanced virtual office network, a common technical database, and a collaborative approach to problem solving have helped Progent to retain a talented staff and quickly expand a satisfied client base.
The Experts Group is Progent's way to provide clients the services of expert computer support engineers who have advanced knowledge and field background in key areas outside of our primary concentration in system support and security. Experts Group consultants are often freelance engineers and occasionally "moonlighters" who are carefully certified by us to work closely with Progent's staff engineers to provide comprehensive, enterprise-class network solutions to small and midsize businesses. Progent is always expanding the Experts Team to meet the particular needs of our customer base.
Progent's Experts Team now provides support in these areas:
Apple OS networking and applications
Support for Linux, UNIX-based, and Sun Solaris systems
MRP, Enterprise Resource Planning, or CRM customization
Line-of-business and vertical program help
CIO, management information analyst, and project logistics services
Custom applications design and integration
Web site, eCommerce, EDI, and client portal design and deployment
SQL management and efficiency help
Business intelligence expertise
Telecommunications architecture consulting
Advantages of being part of Progent's Experts Group include:
By associating with Progent, you get to take advantage of the momentum of our dramatic growth and top-notch reputation in the marketplace. By having a team of skilled and committed professionals, offering attentive customer support, and practicing a strong, value-focused billing model, we have quadrupled our clientele during the last several years and Progent currently delivers professoinal services to hundreds of businesses in Northern California and throughout the United States.
Progent's veteran marketing staff takes care of all aspects of marketing your services and areas of knowledge into our rapidly growing client base, so you expend less time finding customers and extra time making revenue.
We will facilitate communications between you and our key group of expert Microsoft and Cisco certified consultants who are the conduit to the key executives among our clients.
Progent's sales and operations staffs will manage the entire sales and contracting process, from opportunity identification, job approval, client requirements definition, capabilities matching, project scoping proposal generation, contract negotiation and execution. Your exclusive responsibility stays with providing top-quality consulting expertise.
Progent will provide you access to our sophisticated virtual office environment, including convenient conference locations in the San Francisco area, plus data and voice access throughout the U.S.
You will have the benefit of our vast knowledge base, best practices processes, library of template-deliverable documents, and the aggregate experience from one of Northern California's largest pool of expert network engineers.
We will share partner-only benefits from top technology companies including Microsoft and Cisco, including free ordiscounted training classes, web connections to restricted vendor support utilities and technical maintenance resources, and on-line internal use software for education or demonstration purposes.
You will have the security of backup coverage from Progent's staff consultants and other Expert Team members in the event you are unavailable to respond to client demands due to work schedule conflicts, vacation, sickness, or training.
As a 1099 subcontractor to Progent, you get simplified, risk-free invoicing and consistent payment schedules. In addition, Progent is responsible for receivables collection
There is no cost to be part of our Experts Group, but Progent has these qualifications for membership:
You should show a strong background as a consultant operating on your own in your field of specialization, including a minimum two year record of completed consulting jobs or you must have an active customer base for which you currently provide continuing support services.
You must demonstrate that you are an expert in your field of concentration, including having an extensive work-related record and strong referrals, and possess current vendor and/or industry professional certifications.
You need to know how to carry yourself in a professional way and be self motivated and confident in your skills. You must have excellent inter-personal skills and know how to work successfully by yourself or as a member of a team.
You must know how to communicate proper expectations to clients and other Progent team members and you have to be able scope out jobs, create project plans, and define realistic time lines.
Enhance Your Abilities with Advanced Technology and Working with the Top Team of Network Engineers Progent's business climate will make you a better consultant by improving your technical knowledge and increasing the loyalty of your customers. Progent makes good on this promise by recruiting the top consulting talent for you to operate with, offering a state-of-the-art network and communications architecture, using specialized software tools to enable the maximum quality of support, and by streamlining our operational models for finding and maintaining customers.
The main factor that differentiates us from ordinary consulting firms is the high caliber of our support professionals. Out of the scores of consulting experts who have joined us, we have assembled the best expertise across a broad range of technical areas. Be it Microsoft servers, Cisco firewalls, network security, Macintosh, Linux/UNIX, VMware, or other vital application, we deploy professionals who can help you to be effective on major projects by leveraging the collective experience of Progent's group of professionals.
To promote the success of our team, we invest heavily in providing the most powerful technology to do the job properly. Progent will leverage technology to an extraordinary degree and our advanced virtual office environment allows seamless connectivity, cooperation, and knowledge sharing with other Progent team members — entirely from home-based or mobile offices. Consultants don’t waste time or forfeit income because of daily commutes to a conventional office building, and any travel you do for on-site client jobs is based on your time table, not ours. The most attractive part is that most of our consulting services can be performed remotely, representing maximum efficiency for billable hours. In fact, some of our staff do remote support only.
Progent's business structure is set up for responding quickly and efficiently to client requirements via knowledge exchange and cooperative problem solving. Even though Progent's consultants work with a high level of freedom, dispatching is centralized, customer issues and resolutions are carefully tracked, documented, and organized for easy retrieval, up-to-date engineer availability is published to facilitate team tasks and enable trouble escalation, and client approval is always monitored. We strengthen the feeling of connection via periodic team conferences and regular company-wide events.
The majority of Progent's team is situated across Northern California, however we are attracting a rapidly growing group of network experts from across the U.S. Progent's virtual office infrastructure does away with geographic obstacles that limit the productivity of conventional company models. We enhance the package by offering a full employee care program to ensure the physical health and economic security of our employees and their families.
Just as we have world-class consultants, our sales and operations groups live up to the excellence that defines Progent. These top-notch contributors to Progent’s success are enabling us to identify and land the 50-60 new clients we are currently engaging every month. Progent lately marked the delivery of support to our 1,000th customer. Try typing “Cisco consultants” or “Microsoft consultants” into Google to check for yourself why Progent is also a strong marketing organization.
Having a passion for technical proficiency is a key for growth with us. A career in consulting will push you to learn more than is possible in any other job in information technology. Being exposed to a continual series of technical challenges is what keeps consulting interesting. Customers choose a consultant to do the toughest jobs. Innovative projects, advanced implementations, puzzling or entrenched problems, and difficult migrations are the basis for what we do every day. With us, you will not stagnate or be pigeonholed, as is sadly common for network professionals in ordinary corporate roles. You will wake up every morning enthusiastic about the challenges to come.
Along the way, you will meet some wonderful folks, both by building strong client relationships and by operating closely with other Progent team members, where you will benefit from and add to their success. Of course, technology is vital, but Progent is a relationship-focused organization heart and soul. If you don’t have excellent communications skills or like cooperating with a diverse group of people, then Progent is in all likelihood a poor match.
If this sounds good to you, we invite you to talk to us about our vision of the future of information technology consulting.
Enjoy Lifestyle Improvements and Professional Success with Our Advanced Virtual Office Environment Progent believes that a well architected and implemented information system is a crucial piece for enabling any company's success, and we follow this credo in our corporate system infrastructure. We have created a fault-tolerant virtual office infrastructure that allows our in-house consultants and authorized contractors to deliver fast and efficient support, cooperate easily on sophisticated jobs, and experience career and personal maturity from being a member of a dynamic company culture of self motivation and freedom.
Progent can provide small businesses in Northern California and select locations nationwide with a consultant familiar with the new features of Microsoft Word. An engineer from Progent's Experts Team can help you integrate Microsoft Word's powerful features into the workflow of your business, help with creating templates and writing convenient macros, or provide individual training to keep your company up to speed on Microsoft Office Word 2007 and 2003. Progent's staff consultants can help your business integrate and maintain a secure, robust network and communications infrastructure to run your Microsoft Word solutions.
Progent’s Cisco VoIP consultants offer expert evaluation, integration and support services for Cisco VoIP products. Cisco AVVID technology provides the infrastructure and feature set for building a seamless converged system that can manage voice, video, and data traffic at the same time. AVVID provides this capability while maintaining a high level of system availability, QoS, and protection. Key benefits of IP communications systems based on Cisco AVVID VoIP architecture include a flexible, interoperable upgrade ability that allows you to choose IP Communications solutions that meet your existing needs, while offering an easy route for speeding up IP adoption, Quality of Service structures that help deliver high voice quality via close control of delay, loss and jitter, and network management tools that support network administration, operations, repair, set up, fault tracking, and element management. Progent’s Cisco-qualified technology experts can show you how to design a reliable Voice over IP phone system based on Cisco IP PBX and Cisco IP Telephony products. Progent’s VoIP consultants can help you pick and install Cisco software that makes sense for your small or mid-size business, such as Cisco Unity, Cisco Unity Express, Cisco CallManager, or Cisco CallManager Express.
Progent’s IT outsourcing packages offer budget-friendly network consulting for small businesses. Whether it involves planning system infrastructure, creating an in-house Help Desk or outsourcing a one, deploying an updated e-mail platform, monitoring your system, or creating an on-line business application, outsourcing your network engineering services can reduce costs and eliminate uncertainties, allowing network service budgets to increase in a more linear and manageable fashion than is feasible by assembling a large, knowledgeable internal IT staff. Progent’s Outsourcing White Paper and datasheets show how Progent can enable you to build a protected and highly available network foundation for your vital applications based on Windows such as Office XP, Microsoft Office 2003, and Office 2000.
Progent's Microsoft-certified consulting team offers network troubleshooting and information technology consulting services for Microsoft Operations Manager and for the expanding family of Application Management Packs that extend the benefits of MOM to a wide range of business-critical applications. Progent supports MOM 2005 and Microsoft Operations Manager 2000 to give small information systems maximum reliability, protection and speed. Progent can help you take full advantage of MOM by performing needs analysis, installation, configuration, special programming, technical support, Help Desk outsourcing, security planning, and management. With over five years of background working with the NetIQ platform upon which MOM is based, Progent's IT consulting professionals can provide small companies enterprise-class support for MOM.
Microsoft Operations Manager is a potent server management tool that helps network managers to be more proactive with critical IT trouble spots by alerting them when incipient problems need attention according to an extensive database of known problems. Microsoft Operations Manager conserves management time by filtering out inconsequential event data that is unrelated to serious problems. Progent's certified Microsoft Operations Manager consultants can assist you to pick appropriate Microsoft Operations Manager components, deploy and integrate MOM, and write specialized rules, Visual Basic scripts, reports, and alerts for your business.
Progent's Microsoft certified support team can show you how to define and deploy a smooth in-place Exchange Server 2007 migration strategy that minimizes network disruption, simplifies ongoing service demands, and makes your Exchange Server 2007 easy to manage. For complex multi-server or multi-location upgrades, Progent offers the experience to finish your move quickly and affordably. Progent's Microsoft Exchange 2007 help, repair, and consulting offerings include expertise with the configuration of third-party enhancements of Exchange Server 2007 and the design of unified messaging implementations powered by Exchange Server 2007.
Progent’s computer outsourcing support offerings for small companies include planning Server 2003, .NET, and BackOffice systems, coordinating upgrades to Windows XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk Call Center, online and on-site troubleshooting, fixing stubborn integration problems, and producing a company-wide security plan. Progent can show you how to enhance system reliability and performance with non-stop technologies, redundant network architecture, and proactive network monitoring. Progent also offers special project help for major upgrades and can help with requirements definition, product identification, bill of materials production, sourcing qualification, purchasing coordination, and complete documentation. Progent’s IT outsourcing service also features training for office productivity packages such as Microsoft Office.
Progent's certified ISA Server 2004 consulting experts have extensive experience with Internet Security and Acceleration Server developing ISA Server-based security solutions for IT networks with many offices, mobile workers, and mission-critical web applications. Progent's Microsoft Firewall experts are available to help your small business in designing and implementing a configuration of ISA 2000 Server or ISA 2004 Server that meets your information security requirements without overly restricting your network accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other later editions of ISA Server.
With virtual server technology, companies are able to operate many virtual servers on a single physical server. Virtual server technology allows businesses to gain all the benefits of server isolation, but without the expense that goes with buying extra server equipment. Other useful server management technologies are network monitoring utilities, Windows Server Update Services, and remote system management cards. Progent's certified server management experts can assist you with all aspects of server consolidation and management to enable your company to contain expenses and save time.
Microsoft CRM helps mid-market companies nurture positive client interactions. Built-in Sales and Customer Service modules allow employees to share data to help improve sales success and deliver steady, efficient customer service. Progent can set up the optimal network environment, including mobile wireless access, to support MS CRM, and Progent's Experts Team can provide your San Francisco Bay Area small business with a certified MS CRM professional who can show you how to combine Microsoft CRM with your marketing or customer service databases.
VMware Server is a no-cost virtualization product that operates on Linux and Microsoft Windows Servers. VMware Server allows IT departments to partition a physical server into several logical servers and to start experiencing the advantages of virtualization with little monetary outlay. VMware Server is a robust yet simple to use solution for users unfamiliar with server virtualization techniques and is powered by VMware’s time-tested platform. VMware Virtual Server is well suited for developers, workgroups, and branch offices who want to streamline application development, test software in ready-to-run virtual machines, run legacy operating systems, and save time in server provisioning. Progent's expert virtual server engineers can help you with VMware Server, VMware GSX Server, and VMware VirtualCenter so your business can benefit from VMware server consolidation.
Progent's Mac support consultants can help you with a wide range of network infrastructure areas including system architecture, off-site and mobile access, internetwork compatibility, security, and new technologies including Voice over IP and fast wireless connectivity. For business networks based solely on Mac OS X or for systems that use a combination of Mac, Linux/UNIX and Windows powered servers and workstations, Progent has the experience and depth to deal with the complexity of planning, configuring, and maintaining a system infrastructure that is robust, secure, efficient and aligned with your corporate goals. Progent can help you deploy Apple’s Xserve enterprise servers, Xserve RAID fault-tolerant storage systems, and Xsan storage area network solution. Progent can also give you access to certified professionals to support Cisco routers and switches.
