Full-time and Freelance Work with Progent Work for Talented Network Consultants, Computer Support Technicians, Security Consultants, and Application Developers
One of America's top network consultant companies for small business systems, Progent manages a large staff of talented support professionals who focus on mainstream IT areas such as:
Microsoft Windows products
Cisco routers, switches, PIX firewalls, plus Voice over IP and Virtual Private Network products
System security consulting
Advanced system infrastructures
Remote troubleshooting and network management
Progent's Experts Team, which includes freelance experts qualified and managed by Progent, offers highly specialized knowledge in a wide range of vital business areas and networking solutions that include:
Macintosh integration and applications
Expertise for Linux-based, UNIX, and Sun Solaris environments
MRP, Enterprise Resource Planning, or Customer Relationship Management customization
Strategic and specialized application help
CIO, business analyst, and project management services
Special program development and deployment
Web site, electronic business, Electronic Data Interchange, and client information portal design and integration
DBM management and efficiency consulting
Management intelligence consulting
Telecom architecture support
Creative models for finding customers, providing support, nurturing an efficient company culture, and providing highly competitive compensation have allowed us to become among the fastest expanding and best respected Microsoft Gold Partners consultant organizations in the United States and to build an international organization for delivering online network assistance. If you are an accredited IT support professional or information technology consultant with a drive for a client service and excellent communication skills, consultants should consider Progent a chance for adding to your professional skills, living a more rewarding career, and achieving financial success.
Find Out More Details About Working with Progent
Check out these links to find out more details concerning our work openings, company philosophy, work conditions, compensation structure, and benefits:
Full-time Careers at Progent
We are seeking a variety of full-time employees such as motivated Microsoft MCSE and MCP network engineers; system consultants with Cisco CCIE credentials; and specialists in fault-tolerant system architecture with experience in mobile access, wireless integration, high-availability environments, business continuity planning, data protection, and VMware technology. Progent is also hiring workstation support technicians, off-site troubleshooting professionals, and CISSP, CISM, or CISA accredited security professionals. Progent is also seeking veteran managers able to perform efficiently in our high-growth, virtual office environment. Find out more information about staff consulting jobs at Progent by visiting Consulting Jobs at Progent.
Contract Opportunities at Progent
Progent works with freelance professionals with proven knowledge and working background in high-demand IT topics outside our primary technical concentration. Our Experts Team includes freelance consultants who can provide consulting and programming support for mission-critical applications such as MRP, Enterprise Resource Planning, or CRM; have deep knowledge of popular platforms such as Linux derivatives, Macintosh, or Solaris, or can provide expert help in technologies like telecom, web design, EDI, web commerce, or database management. Independent contractors qualified by us cooperate with Progent's in-house consultants to deliver comprehensive IT services for small company networks. In order to find out more details concerning freelance work with Progent's Experts Consulting Group, refer to Freelance Jobs with Progent.
How Progent Is Unique
Progent has managed to attract the top consulting experts by being unique. With a powerful blend of entrepreneurial spirit, commitment to customer success, use of advanced technology, and an independent business model that allows for life-style options for Progent's consulting team, Progent offers a stimulating setting for select consultants who posses a desire for rapidly improving their professional abilities to create real-world solutions for a variety of organizations and technical environments. Find out more information about how we are exceptional by visiting Ways That We Are Different.
Our Virtual Office Infrastructure
Progent's virtual office network uses sophisticated technologies that support off-site access, wireless connectivity, convenient availability of our knowledge bases, and close collaboration with talented team members to allow you to deal with challenging IT problems. Our virtual office structure frees consultants to focus on delivering IT solutions instead of fighting traffic and helps you nurture lasting customer relationships by permitting you to provide quick, viable, and cost-effective solutions. To find out additional information concerning Progent's virtual office work environment, see Progent virtual Office Network.
Compensation and Benefits
Progent's compensation is determined by revenue sharing. What you earn is directly based on the revenue you generate. Consultants have the option of concentrating on quality of life and electing to work at a more relaxed pace, utilizing our versatile schedule to follow personal enthusiasms, or you can use the opportunity to make considerable money through persistent effort and lots of consulting time. Progent also provides comprehensive family health care insurance plus many other benefits. Find out additional details concerning Progent's compensation model and benefits by going to Our Compensation and Benefits.
Working with Progent Questions and Answers
To see answers to popular enquiries about becoming a consultant at Progent, visit Employment at Progent FAQs.
Here is a description of some current job opportunities:
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Job Description
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Operations Administrator Position
Progent is looking for a talented person for the work-at-home role of Operations Administrator to help the Director of Operations with the daily management of financial information, currently using QuickBooks, in performing A/P and asset management responsibilities for a small, quickly growing business.
IT Hiring Manager Position
Progent has an opening for an experienced administrator tasked with recruiting technical personnel to join Progent's team of computer support engineers who provide IT outsourcing and technical consulting services to clients globally.
Technical Response Center Coordinator Position
Progent is looking for a talented individual for the job of Technical Response Center (TRC) Coordinator working with a creative high tech company in a fast-paced environment. The Technical Response Center Coordinator is to be the first point of contact for incoming Technical Response Center and Main number phone calls and must project a professional and compassionate attitude in the initiation of Emergency Services.
Customer Services Administrative Assistant Job
The Customer Services Administrative Assistant helps the Director of Customer Services in the routine operations of Progent’s Customer Care program, which includes duties such as First Service follow up calls. The Customer Services Administrative Assistant provides a variety of administrative duties for the Director of Customer Services to ensure Progent delivers the best possible customer care.
Business Development Representative Job
The Business Development Representative is a senior level sales executive responsible for selling Progent's broad range of IT outsourcing and support services and acting as the front-line client liaison. The Business Development Representative is a member of the executive team, working in sync with the CEO and Directors and Managers to ensure that business targets are met and that the highest level of services are provided to Progent's customers.
Senior IT Consulting Expert, Microsoft Certified Systems Engineer Positions
Progent is seeking an experienced, Microsoft-certified support professional to become part of Progent's full-time team of consulting experts. Applicant must have communication skills as well as IT knowledge and must be success driven.
Desktop Engineer Positions
Progent is looking for a Desktop Engineer to work with Progent clients to support all users of desktop and laptop PCs powered by MS Windows 2000, Vista, and XP technology. Work cooperatively with customer's management or IT group or under the direction of a Progent Senior Engineer to support the customer's workers.
Senior Remote Support Expert Jobs
Progent is seeking a Senior Remote Support Engineer to assist a variety of small business customers to maintain and support IT networks off-site, using advanced tools including MS Windows 2000/2003 and Microsoft's .NET platform.
Senior Remote Technical Support Engineer Positions in Australia
Progent is looking for a Senior Remote Network Support Specialist in Australia to work with a range of Progent's worldwide clients to manage and repair computer networks by phone or online connections.
Senior Cisco Consultant Jobs
Progent is looking for a Senior Cisco Consultant with Cisco CCIE, CCNP, or CCNA credentials to work with Progent's staff of professionals to assist customers to plan, implement, maintain, and troubleshoot IT networks that incorporate Cisco products.
Senior Security Consultant Positions
Progent is looking for a Senior Security Engineer with CISSP or similar security credentials to work with Progent's team of professionals to offer small businesses a full range of security services including system security analysis, penetration testing, security planning, network monitoring, security architecture, access control solutions expertise, business processes security, and business continuity planning.
If you want to apply for any opening shown above, please send your background information to jobs@progent.com. Please state the job codes of the jobs of interest.
More Information Concerning Work at Progent
Career Work for Network Engineers, Desktop Support Specialists, Security Experts, and Online Help Professionals Progent wants to find fulltime, solutions-driven Microsoft accredited engineers with Microsoft Certified Systems Engineer credentials; Cisco certified system engineers with Cisco CCIE or CCNP credentials; security consultants who have CISSP or comparable security certification; and advanced network design experts with experience in mobile access, wireless networking, fault tolerance, disaster recovery, information protection, and virtual servers. Progent also seeks professionals who can work on our staff of help desk service specialists and remote troubleshooting experts. In addition, We are hiring experienced administrators able to operate effectively in our high-growth, virtual office culture.
By maintaining a team of talented and motivated consultants, delivering attentive client care, and offering a competitive value-focused fee structure, We have managed to expand our customer list rapidly while providing professional services to hundreds of businesses in the San Francisco area and across the U.S.. An advanced virtual office environment, a shared knowledge database, and a team approach to problem solving have allowed Progent to retain a skilled consulting team and a loyal client list.
For an information technology professional with technical support experience, joining Progent or working for Progent's customers can enhance your skills via interaction with our staff of mutually supportive, talented consultants. Progent's focus on providing information technology consulting and technical support to small and midsize organizations will offer you the chance to work intimately with key players and contribute appreciably to the success of exciting companies.
Progent is looking for consultants that can show recognized credentials in their special focus. For example, if you are a Microsoft expert, you must have earned your MCSE credential. For Cisco professionals, have your Cisco Certified Internetwork Expert or CCNP credential. For security, you should show you Certified Information Systems Security Professional, Certified Information Systems Auditor, Certified Information Security Manager, or one of the other top security certifications. Naturally, Progent is aware of “paper MCSEs.” However, simply because a credential does not guarantee excellence is no excuse for not owning one. If you know your field, then most of these tests should present no challenge. The bottom line is that if you represent yourself to be an expert, then clients deserve to see credentials. We will broadcast your talents, but you should provide a baseline of credentials for us to work with. If you happen to be strongly against the concept of credentials, Progent can understand and respect your position, but you are likely not an appropriate fit.
Contract Work for Certified Application Specialists for Windows, Apple OS, Linux/UNIX, and Sun Technology For more than 20 years, our consulting engineers have offered low-cost and effective computer support services for small businesses in the San Francisco Bay Area and throughout the U.S.. A sophisticated virtual office network, a common support database, and a collaborative approach to problem solving have helped Progent to build a talented consulting group and quickly expand a loyal customer base.
The Experts Group is our way to offer clients the help of specialized computer support engineers who have advanced knowledge and field background in key areas outside of our primary concentration in system infrastructure and security. Experts Team consultants are often independent contractors and sometimes "moonlighters" who are thoroughly certified by Progent to collaborate with our in-house consultants to deliver end-to-end, world-class information technology solutions to small businesses. Progent is continually enhancing our Experts Team to address the special requirements of our customer base.
Progent's Experts Group currently provides consulting in these technologies:
Apple OS integration and programs
Support for Linux-based, UNIX-powered, and Sun systems
Manufacturing Resource Planning, Enterprise Resource Planning, or CRM expertise
Mission-critical and vertical program support
CIO, business analyst, and project logistics outsourcing
Special applications design and integration
Web, eCommerce, EDI, and client information portal design and integration
Database support and performance help
Business information expertise
Telecommunications architecture consulting
Benefits of being a member of Progent's Experts Team include:
By working with us, you get to leverage the momentum of our dramatic expansion and top-notch recognition in the industry. By maintaining a group of talented and dedicated professionals, offering excellent customer support, and practicing a strong, value-oriented pricing model, Progent has multiplied our customer base during the last several years and Progent now provides professoinal services to hundreds of companies in California and across the U.S.
Our experienced marketing staff takes care of all facets of marketing your skills and technical knowledge into our rapidly growing client base, so you expend less time finding clients and more time making revenue.
Progent will facilitate communications between you and Progent's key group of expert Microsoft and Cisco qualified engineers who are the gateway to the influential managers among Progent's clients.
Our selling and operations groups will take care of the entire sales and engagement cycle, from lead identification, project approval, customer needs description, skills matching, project analysis proposal writing, agreement negotiation and execution. Your exclusive focus is on providing top-quality consulting service.
Progent will gives you connections to Progent's advanced virtual office environment, offering professional conference sites in Northern California, and Internet and telecomm connectivity anywhere in the United States.
You will have the benefit of our vast knowledge base, best practices procedures, abundance of professional publications, and the shared experience from one of the country's largest independent groups of expert network engineers.
We will share partner-only benefits from top technology companies including Microsoft and Cisco, including free ordiscounted training classes, on-line access to restricted vendor support tools and technical support resources, and downloadable in-house use programs for training or demonstration use.
You will have the security of backup coverage from Progent's staff consultants and other Expert Team members in the event you are unavailable to respond to client demands due to work schedule conflicts, vacation, sickness, or training.
As a 1099 subcontractor to Progent, you get simplified, risk-free invoicing and consistent payment schedules. In addition, Progent is responsible for receivables collection
There is not any fee to be a member of Progent's Experts Team, but we do have strict requirements to join:
You should show a strong background as a consulting professional operating on your own in your field of specialization, including a minimum two year record of successful contracting projects or you must have an active customer base for which you currently deliver ongoing support activity.
You have to demonstrate that you are an expert in your field of concentration, which includes having a long task-relevant record and strong references, and have up-to-date manufacturer or industry professional qualifications.
You should know how to carry yourself in a professional way and be self driven and confident in your abilities. You need to have strong people skills and know how to work effectively by yourself or as part of a team.
You have to know how to communicate realistic goals to clients and other Progent team members and you should be able analyze projects, create project plans, and estimate realistic work schedules.
Enhance Your Abilities with Advanced Technology and Joining a Great Team of Network Consultants Progent's company culture will make you a more capable professional by enhancing your information technology skills and increasing the loyalty of your clients. Progent makes good on this commitment by recruiting the top professional talent for you to operate with, providing a state-of-the-art system architecture, using specialized software tools to deliver the maximum level of support, and by optimizing proven operational structures for finding and keeping customers.
The main factor that differentiates Progent from other network support companies is the quality of our support professionals. Among the scores of consultants who have teamed with Progent, we have recruited top talent covering a wide range of technologies. Whether it’s Microsoft servers, Cisco firewalls, network security, Mac, Linux/UNIX, server virtualization, or other crucial areas, we engage professionals who can help you to be effective on larger jobs by leveraging the collective experience of Progent's group of professionals.
To ensure the productivity of Progent's team, we invest heavily in making available the best technology to do the job efficiently. We will leverage information technology to an extraordinary degree and our advanced virtual office infrastructure enables effortless communications, cooperation, and information sharing with fellow Progent consultants — all from home-based or on-the-road offices. You don’t throw away time or forfeit income with daily commutes to a physical office building, and any driving you do for in-person client jobs is determined by your own schedule, not ours. The most attractive benefit is that much of our support services can be performed off-site, representing 100% productivity for income-producing hours. In fact, some Progent team members do remote consulting only.
Progent's operations are geared towards reacting rapidly and efficiently to customer needs through knowledge sharing and cooperative problem resolution. Even though our engineers operate with a high level of freedom, dispatching is centralized, customer issues and solutions are carefully monitored, documented, and archived for convenient retrieval, current consultant schedules are broadcast to streamline team tasks and enable problem escalation, and customer approval is always monitored. We reinforce the sense of cooperation via periodic workgroup conferences and regular company-wide events.
The majority of Progent's team is situated throughout Northern California, however we are building a rapidly growing team of consulting professionals throughout America. Progent's virtual office environment does away with geographic boundaries that restrict the efficiency of conventional company structures. We complete the deal by providing a full employee care program to promote the health and financial welfare of our team members and their families.
Just as we have world-class consultants, our marketing and administration teams match the high standards that defines Progent. These high-performance factors behind Progent’s success are enabling us to target and sign up the scores of new clients we are now engaging each month. We lately celebrated the providing of support to our 1,000th customer. Try typing “Cisco consultants” or “Microsoft consultants” into Google to check for yourself why we are also an effective sales organization.
Possessing a passion for technical excellence is a cornerstone for success with us. A job in consulting will drive you to learn more than you would in any other position in information technology. Being exposed to a steady stream of network challenges is what keeps professional support interesting. Customers rely on consulting firms to perform the toughest jobs. Creative tasks, leading-edge deployments, puzzling or chronic problems, and tricky upgrades are the foundation for what we do every day. At Progent, you will not stagnate or be narrowly defined, as is all too common for computer engineers in traditional corporate roles. You will wake up every day enthusiastic about the challenges ahead.
Along the way, you will meet some wonderful folks, both by building strong client relationships and by operating closely with other Progent consultants, where you will learn from and add to their success. Of course, technology is important, but Progent is a relationship-oriented organization through and through. If you do not have strong communications skills or like cooperating with a diverse assortment of personalities, then Progent is in all likelihood a poor fit.
If this seems right for you, we invite you to contact Progent about our vision of the future of network consulting.
Get Quality of Life Benefits and Technical Prowess with Our Sophisticated Virtual Office Infrastructure Progent is convinced that a carefully architected and executed information system can be a crucial factor for accelerating a firm's success, and we apply this belief in our corporate network infrastructure. Progent has created a fault-tolerant virtual office network that enables our staff consultants and authorized contractors to deliver fast and efficient support, cooperate easily on complex jobs, and experience professional and personal growth by being part of a dynamic company culture of personal drive and freedom.
Microsoft Great Plains accounting offers analytics and reporting capabilities that allow you to monitor all business processes, revenues and spending, and sales trends with integrated drill-down, query, and reporting capabilities. Progent's Microsoft Dynamics Great Plains reporting support services can help you design reports that allow you to analyze your business more thoroughly, turning uncooked data into valuable business information. Progent can enhance your reporting and analytics by providing Crystal Reports consulting, FRx help, and Microsoft Excel programming. In addition to offering reporting help, Progent can supply Microsoft .NET support, Microsoft SQL Server expertise, and application experience with VBasic, XML and other development environments in order to deliver custom business application development and eCommerce applications that integrate transparently with Microsoft Dynamics Great Plains.
E-Mail Guard from Postini provides continually updated spam and virus blocking, data filtering, and security from e-mail-borne directory harvesting and denial of service attacks. Progent is a Postini aggregator and service firm. If your company is too small to qualify for a standard Postini license, you can still have the use of Postini’s Perimeter Manager services through Progent’s E-Mail Guard antispam and virus protection aggregation offering. Progent’s certified email security professionals can help you create an email protection plan that incorporates spam filtering and antivirus products and processes.
Progent’s high availability network experts provide non-stop computing support, disaster recovery planning, network load balancing, high-availability interoffice access, 24x7 Internet connection design, fault-tolerant data center services, and other non-stop networking support to help your small business design a 24x7 network for mission-critical applications. Progent has the background to design economical, non-stop systems by utilizing the expanding library of Windows Cluster servers including Windows Cluster Server 2003, Microsoft SQL Server Cluster, and Exchange Cluster. Progent’s Microsoft and Cisco certified consultants can help you build a fault tolerant mutli-site network with a fully redundant Internet connection and efficient system load balancing.
Progent provides expertise for security auditing packages including LANguard from GFI for performing a variety of programmed system auditing scans to uncover potential security gaps. Progent has broad experience with security auditing tools and can help you to understand testing reports and respond appropriately. Progent can show you how to design security into your business operations, configure scanning applications, plan and deploy a protected system architecture, and suggest procedures to optimize the safety of your IT system. Progent's security professionals are ready to help you configure a firewall, implement secure remote connectivity to email and data, and integrate VPN. Progent's qualified security consultants can also test the security of web software and can run extensive information security evaluations of company-wide security to determine your company's compliance with important international security standards such as FISMA, PCI, and ISO.
Progent's Microsoft and Cisco certified network consultants can provide a broad array of expertise concerning the core network technologies needed by small company IT systems. Progent's baseline services include system configuration, Microsoft Exchange consulting, network protection support, and Help Desk services. Progent's Application Experts Team offers in-depth consulting support in specific application areas including ERP, MRP, accounting system customization, Customer Relationship Management, Microsoft CRM, Microsoft Project, Microsoft Word, and Microsoft Excel. Progent can also provide small organizations with part-time Chief Information Officer services.
Progent provides network support for mid-size businesses with 50 to 250 system clients. The medium size company or work group has traditionally been an underserved part of the market for IT consulting services. The overhead and support access models of major outside support organizations make them excessively expensive for the typical small business or small medium business (SMB), which usually relies on a minimal IT budget with which to support an information network whose complexity and sophistication are often similar to the information systems of far larger companies. Progent's service delivery model, which takes full advantage of remote service, virtual office infrastructure and proactive server monitoring, dramatically reduces the IT maintenance expenses of an SMB while offering the small company with big-company service from certified, world-class experts with background in a broad array of midsized business network solutions. If your medium size company or small business is looking for the quality of network support appropriate by a mid-size office without budgeting enterprise prices, call Progent.
By using virtual servers, companies can run many virtual servers on a single actual server. Virtualization technology enables companies to gain all the benefits of server isolation, but without the costs that goes with purchasing extra server equipment. Other important server management options are network monitoring software, Microsoft WSUS, and remote system management cards. Progent's professional server management specialists can assist you with all aspects of server virtualization and administration to enable your company to cut expenses and conserve time.
Even if your company has a small network services group and a modest technology budget, your information system can still feature the same high reliability and responsiveness that once required a large internal service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-certified and Cisco-certified IT professionals, the latest network management software for proactive monitoring and alerts, and cost-effective service packages such as a help desk call center to keep your mission-critical network applications and servers operating. Progent's 24x7 Network Management Services include round-the-clock system monitoring, server monitoring, and application monitoring to reduce service costs, fix problems quickly, and prepare for problems before they degrade network performance. Progent is expert at deploying System Center 2005, part of Microsoft’s Dynamic Systems Initiative built on Microsoft Operations Manager (Microsoft MOM) to perform comprehensive process management. Progent can help with Microsoft Operations Manager 2000 and Microsoft Operations Manager 2005 to give small business systems enterprise-class reliability, security and capacity.
Speakeasy is a nationwide carrier of high-speed data Voice over IP solutions. Speakeasy offers a wide variety of data transports including Speakeasy DSL, IDSL, T1, and Bonded T1 services. Also, Speakeasy Business provides Voice over IP service. Progent has an agency agreement with Speakeasy and is an authorized Microsoft Gold Certified Partner and a Cisco Systems Partner with the skill to show you how to integrate Speakeasy carrier services to create an enterprise-class, cohesive communications solution on a realistic budget.
Before Progent’s MOM-based solution, network problems were approached reactively, once workers complained about them. With the benefit of proactive, automated alerts and trend reports created by MOM, Progent can now address network issues before they becomes critical enough to impact network availability. Because of Microsoft Operations Manager, Progent can deal with looming problems before customers suspect that the problems are there. Progent offers help for Microsoft Operations Manager 2005 and MOM 2000 to provide small company networks enterprise-class availability, safety and performance.
Microsoft Windows SUS enables IT administrators to install and monitor the latest Microsoft patches and security updates to Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft WSUS, network support personnel can completely and easily manage the distribution of updates that are released via Microsoft Update to servers and workstations in a company. Progent can help you with complex details of the initial setup of Microsoft WSUS such as designing the Microsoft Windows Server Update Services deployment, setting up user's workstations, establishing the Group Policy parameters, and making sure your Microsoft WSUS Group Policy Object is linked to an Active Directory container appropriate for your network environment.
Progent's Microsoft-certified consultants can provide computer support and IT consulting services for Microsoft .NET Servers and programs and for Windows Server 2003. Progent’s consulting professionals can show you how to design, deploy, maintain and manage the entire family of Windows .NET Servers including Microsoft Windows 2000 Server, Microsoft SQL Server 2005, Microsoft ISA Server 20066, Biztalk Server, Commerce Server, Content Management Server, Microsoft Small Business Server 2003 (SBS 2003), Exchange Server, Microsoft Application Center, SharePoint Server, SharePoint Services, Microsoft Virtual Server 2005, Microsoft Project Server, and System Center Operations Manager 2007 and 2005.
