Career and Freelance Work with Progent Jobs for Talented Network Consultants, Computer Support Specialists, Security Experts, and Application Specialists
Among America's top computer consulting firms for small and midsize business systems, Progent maintains a full-time team of certified support experts who concentrate on core IT areas such as:
Microsoft technology
Cisco Integrated Services Routers, switches, firewalls, plus VoIP and VPN solutions
System security expertise
Sophisticated system infrastructures
Remote IT support and network management
Progent's Experts Group, which contracts freelance consultants qualified and coordinated by Progent, provides highly specialized skills in a wide range of vital software applications and networking solutions such as:
Macintosh networking and applications
Support for Linux-powered, UNIX-powered, and Sun Solaris systems
Manufacturing Resource Planning, Enterprise Resource Planning, or CRM consulting
Strategic and specialized program support
Chief Information Officer, business analyst, and project logistics services
Special program design and deployment
Web site, eCommerce, Electronic Data Interchange, and customer information portal development and deployment
Database support and efficiency help
Management information consulting
Telecom architecture support
Innovative structures for acquiring customers, providing service, establishing an efficient working environment, and providing highly competitive compensation have allowed Progent to be one of the most rapidly growing and most well recognized Microsoft Gold Partners consulting firms in America and to establish an international organization for providing remote network assistance. If you are a certified IT support professional or information technology expert with a focus on a client success and strong communication skills, you will discover Progent a chance for increasing your professional knowledge, developing a more independent career, and achieving economic security.
Learn Additional Details About Jobs at Progent
Follow these pages to learn additional details about our work opportunities, company philosophy, work conditions, compensation model, and benefits:
Full-time Careers at Progent
Progent is seeking a range of on-staff workers such as solutions-driven Microsoft MCSE and MCSA network engineers; system consultants who have Cisco CCIE certification; and specialists in advanced network architecture with backgrounds in mobile connectivity, wireless networking, non-stop systems, disaster recovery planning, data preservation, and server virtualization. Progent is also looking for workstation support technicians, off-site service professionals, and CISSP or CISA accredited security professionals. We are also looking for experienced managers and administrators who can perform effectively in our high-growth, virtual office environment. Learn more information about staff professional services work at Progent by going to Consulting Positions at Progent.
Freelance Opportunities with Progent
Progent works with freelance consultants with proven expertise and working experience in crucial information technology topics outside our main technical focus. Our Experts Team hires freelance consultants who offer consulting and development services for line-of-business solutions such as Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; possess in-depth knowledge of non-Microsoft platforms such as Linux, Apple OS, or Solaris, or offer expert help in technologies like telecommunications, web site development, Electronic Data Interchange, web commerce, or dbm programming. Freelance contractors qualified by us cooperate with Progent's staff engineers to deliver end-to-end solutions for small company networks. To learn more details concerning contract work with Progent's Experts Consulting Group, refer to Freelance Work with Progent.
Reasons That We Are Exceptional
We have been able to recruit the top professional talent by being different. With a powerful mix of entrepreneurial drive, dedication to client success, use of state-of-the-art technical tools, plus an independent work structure that offers quality-of-life choices for Progent's team members, Progent creates a stimulating culture for talented individuals who have a desire for rapidly enhancing their technical abilities to deliver concrete solutions for a range of organizations and network environments. Find out more information about ways that we are unique by going to Ways That Progent Is Exceptional.
Our Virtual Office Work Environment
Our virtual office environment utilizes advanced technologies that support off-site support, wireless connectivity, convenient availability of Progent's knowledge bases, and instant collaboration with mobile team members to allow you to deal with business-critical IT problems. Our virtual office setting enables consultants to concentrate on providing IT solutions rather than dealing with commutes and helps consultants establish lasting customer relationships by permitting you to come up with quick, effective, and affordable solutions. In order to learn more information about our virtual office infrastructure, go to Progent virtual Office Business Model.
Compensation Model and Benefit Programs
Progent's compensation is based on revenue sharing. The money you make is wholly based on the revenue you contribute. You have the choice of focusing on life style and choosing to work at a more relaxed pace, using Progent's flexible structure to make time for individual enthusiasms, or you can take advantage of the chance to make considerable money by persistent effort and long consulting time. Progent also provides complete family health insurance as well as many additional benefits. Find out more details concerning Progent's compensation model and benefit programs by referring to Our Compensation Model and Benefit Packages.
Consulting at Progent Q&A
To see answers to common questions about being a consultant at Progent, go to Consulting at Progent Q&A.
Here is a description of Progent's present job opportunities:
Code
Description
A09
Operations Administrator Position
Progent is looking for a motivated individual for the work-at-home position of Operations Administrator to help the Director of Operations with the daily management of financial information, currently using QuickBooks, in handling A/P and asset management responsibilities for a small, rapidly expanding business.
Information Technology Hiring Manager Job
Progent is looking for a senior administrator for recruiting consultants to work with Progent's team of support specialists who offer IT outsourcing and technical consulting assistance to clients globally.
Assistant to the President Job
Progent now has a home office opening for an Assistant to the President to work with the president of Progent to oversee of a wide assortment of non-technical responsibilities including call screening, record keeping, administration, special projects, shipping time-sensitive documents, managing scheduled sales and engineering meetings, scanning and filing documents, obtaining signatures, overseeing printing, making transportation bookings, and managing the president's schedule.
Technical Response Center Coordinator Position
Progent has a job opening for an experienced individual for the job of Technical Response Center (TRC) Coordinator working with a creative high tech business in a dynamic environment. The Technical Response Center Coordinator is to be the initial point of contact for incoming Technical Response Center and Main number calls and must project a professional and sympathetic demeanor in the start up of Emergency Services.
Customer Services Administrative Assistant Job
The Customer Services Administrative Assistant helps the Director of Customer Services in the routine operations of Progent’s Customer Care program, which includes tasks such as First Service follow up interviews. The Customer Services Administrative Assistant carries out an assortment of administrative responsibilities for the Director of Customer Services to ensure Progent delivers exceptional customer care.
Market Development Manager Positions
The Business Development Representative is a senior level sales executive charged with selling Progent's broad array of IT outsourcing and support offerings and acting as the front-line customer interface. The Business Development Representative is a key part of the executive team, operating closely with the President and Directors and Managers to make sure that business targets are met and that top notch services are delivered to our customers.
Senior IT Consulting Expert, MCSE Jobs
Progent is seeking a proven, MCSE support professional to become part of Progent's full-time group of consulting professionals. Applicant must have communication skills plus IT knowledge and must be success oriented.
Desktop Engineer Jobs
Progent is looking for a Desktop Engineer to work with Progent clients to provide service to all workers using desktop and notebook computers based on Microsoft Windows 2000, Vista, and Windows XP technology. Work cooperatively with client's management or IT staff or under the supervision of a Progent Senior Consultant to support the customer's end users.
Senior Remote Support Expert Positions
Progent is looking for a Senior Remote Support Engineer to help a variety of small business customers to manage and support information systems remotely, using state-of-the-art technology including MS Windows 2K/2003 and the MS .NET platform.
Senior Online Network Support Engineer Positions in Australia
Progent is looking for a Senior Remote Support Expert in Australia to help a range of worldwide customers to manage and troubleshoot computer systems via telephone or online connections.
Senior Cisco Engineer Jobs
Progent is looking for a Senior Cisco Engineer with Cisco CCIE or CCNP credentials to work with Progent's staff of professionals to help clients to plan, install, manage, and troubleshoot small business networks based on Cisco products.
Certified Security Consultant Positions
Progent is looking for a Certified Security Engineer with CISM or equivalent security certification to join Progent's staff of professionals to provide small businesses a full range of security consulting such as network security evaluation, penetration testing, security planning, remote monitoring, security architecture, access management systems consulting, business processes security, and disaster recovery planning.
If you would like to apply for any job shown above, you should e-mail your resume to jobs@progent.com. Be sure to copy the code numbers of the positions of interest.
Details Concerning Work at Progent
Fulltime Work for Network Consultants, Computer Service Specialists, Security Consultants, and Remote Help Professionals Progent is seeking to hire fulltime, solutions-driven Microsoft accredited engineers with Microsoft MCSE credentials; Cisco certified system consultants who have Cisco CCIE, CCNP, or CCNA certification; security consultants with CISSP, CISM, or CISA or comparable security certification; and high-end network design experts with a background in mobile solutions, wireless connectivity, fault tolerance, disaster recovery, information protection, and virtual servers. Progent also seeks employees to work on our staff of help desk support technicians and off-site support professionals. In addition, We are hiring experienced managers able to operate effectively in our high-growth, virtual office environment.
By maintaining a staff of talented and motivated professionals, providing attentive client care, and following a strong value-based pricing model, We have been able to increase our client base rapidly while delivering professional support to hundreds of businesses in Northern California and throughout the United States. An advanced virtual office environment, a shared information database, and a group strategy for problem resolution have helped Progent to maintain a skilled consulting team and a satisfied client base.
If you are an information technology professional with technical support experience, teaming with Progent or helping Progent's clients can enhance your skills through cooperation with Progent's staff of highly supportive, talented engineers. Progent's commitment to providing information technology consulting and technical support to small and midsize organizations will give you the opportunity to work closely with decision makers and contribute appreciably to the success of exciting businesses.
We are hiring consultants who have verifiable credentials related to their technical expertise. So, if you are a Microsoft expert, you must have your Microsoft Certified Systems Engineer certificate. For Cisco consultants, show us your Cisco Certified Internetwork Expert or CCNP credential. For security, you should have you Certified Information Systems Security Professional, CISA, Certified Information Security Manager, or other top security credentials. Naturally, Progent is familiar with "paper experts". However, simply because a certificate can not guarantee expertise is no justification for not having one. If you have mastered your stuff, then most of these tests should pose no challenge. The point is that if you represent yourself to be an expert, then customers deserve to see certifications. We can broadcast your talents, but you should have basic credentials for Progent to market. In case you stand strongly against the idea of certifications, Progent can sympathize with and honor your position, but you are probably not an appropriate fit.
Freelance Jobs for Qualified Application Specialists for Windows, Apple OS, Linux/UNIX, and Sun Solaris Technology For over 20 years, our information technology engineers have provided low-cost and effective computer support expertise for businesses in the San Francisco Bay Area and across the U.S.. An advanced virtual office environment, a shared support knowledge base, and a collaborative philosophy for problem solving have helped Progent to retain a strong staff and dramatically expand a satisfied customer base.
The Experts Group is our way to provide customers the services of specialized information technology support professionals who have in-depth knowledge and work experience in important areas beyond our core focus in network support and security. Experts Group consultants are often independent engineers and sometimes "moonlighters" who are carefully certified by Progent to collaborate with our in-house engineers to provide end-to-end, enterprise-class information technology services to small and midsize businesses. We are continually expanding our Experts Group to address the particular needs of our customer base.
Our Experts Group currently provides support in these technologies:
Apple OS integration and applications
Consulting for Linux, UNIX-powered, and Sun systems
MRP, Enterprise Resource Planning, or CRM consulting
Line-of-business and vertical application help
Chief Information Officer, management information analyst, and project management outsourcing
Special program design and integration
Web, electronic business, EDI, and customer portal design and integration
DBM support and performance consulting
Business information consulting
Telecommunications architecture consulting
Advantages of being part of Progent's Experts Team include:
By associating with us, you can leverage the momentum of Progent's dramatic expansion and excellent reputation in the industry. By having a group of talented and committed professionals, offering attentive client care, and practicing a strong, ROI-focused pricing model, Progent has multiplied our customer base during the past several years and Progent now provides consulting support to hundreds of companies in Northern California and across the United States.
Our experienced marketing team handles all aspects of marketing your skills and areas of knowledge into our rapidly growing customer base, so you expend less effort signing up clients and extra time generating money.
Progent will facilitate relationship building between you and Progent's key team of experienced Microsoft and Cisco qualified consultants who are the conduit to the influential managers among our clients.
Our sales and operations groups will manage the complete sales and contracting cycle, from lead generation, job qualification, customer requirements definition, capabilities matching, project scoping proposal generation, contract negotiation and execution. Your exclusive focus is on providing top-quality consulting expertise.
We will gives you connections to our sophisticated virtual office infrastructure, offering convenient conference locations throughout the San Francisco area, plus data and voice connectivity anywhere in the United States.
You will have the benefit of our extensive database, best practices processes, abundance of professional documents, and the shared experience from one of Northern California's largest independent groups of expert consulting engineers.
We will share special benefits from top technology companies such as Microsoft and Cisco, including free ordiscounted educational seminars, on-line access to special vendor troubleshooting utilities and product maintenance resources, and on-line in-house use software for education or demonstration purposes.
You will have the security of backup coverage from Progent's staff consultants and other Expert Team members in the event you are unavailable to respond to client demands due to work schedule conflicts, vacation, sickness, or training.
As a 1099 subcontractor to Progent, you get simplified, risk-free invoicing and consistent payment schedules. In addition, Progent is responsible for receivables collection
There is not any cost to be a member of our Experts Team, but Progent has these requirements for membership:
You need to show a strong track record as a consultant operating on your own in your field of specialization, including a minimum two year record of completed consulting jobs and/or have an active client base for whom you currently provide ongoing support activity.
You must show that you are an expert in your area of concentration, which includes showing a long task-relevant history and strong references, and possess current manufacturer or institutional professional qualifications.
You have to be able to carry yourself in a professional manner and be self driven and assured in your skills. You need to have strong communications skills and know how to operate successfully by yourself or as part of a group.
You should be able to communicate proper goals to clients and fellow Progent consultants and you have to know how evaluate tasks, produce project plans, and define realistic time lines.
Improve Your Abilities with the Best Technology and Working with a Great Group of Computer Engineers Progent's productive atmosphere will allow you to become a more capable consultant by improving your information technology knowledge and boosting the satisfaction of your clients. Progent delivers on this promise by attracting the top professional experts for you to operate with, providing an advanced network and communications architecture, running specialized software utilities to enable the highest quality of service, and by streamlining our business models for finding and retaining customers.
The decisive factor that separates Progent from typical consulting firms is the excellence of our consulting team. Out of the scores of consultants who have joined us, we have assembled the best expertise across a wide range of technologies. Be it Microsoft servers, Cisco switches, corporate security, Mac, Linux/UNIX, VMware, or other key application, we deploy experts who can help you to be effective on larger jobs by combining the collective experience of our team of professionals.
To promote the productivity of Progent's team, we invest heavily in providing the most powerful tools to do the job efficiently. Progent will exploit technology to an extraordinary degree and our advanced virtual office infrastructure enables seamless connectivity, collaboration, and knowledge exchange with other Progent team members — all from at-home or mobile offices. Consultants don’t throw away time or lose income because of daily drives to a physical office, and any driving you do for on-site client work is based on your own schedule, not ours. The most attractive benefit is that much of our support services can be done off-site, representing 100% productivity for billable hours. In practice, some Progent staff do remote consulting only.
Progent's business structure is geared towards reacting quickly and efficiently to customer requirements through information sharing and collaborative problem solving. Even though our consultants work with a high level of freedom, dispatching is unified, client issues and resolutions are carefully monitored, documented, and organized for easy reference, current consultant availability is broadcast to streamline team projects and enable trouble escalation, and customer satisfaction is continually monitored. We reinforce the feeling of cooperation through periodic workgroup conferences and quarterly corporate events.
The majority of Progent's team is located throughout California, however we are attracting a quickly growing team of consulting experts from across America. Progent's virtual office environment does away with geographic obstacles that restrict the productivity of traditional company models. We enhance the deal by providing a full employee care plan to ensure the physical health and economic welfare of our employees and their families.
Not only do we have awesome consulting professionals, Progent's marketing and operations groups match the high standards that is Progent. These high-performance factors behind Progent’s growth are enabling us to identify and sign up the scores of new clients we are currently acquiring every month. We lately celebrated the delivery of support to our 1,000th customer. Just type “Cisco consultants” or “Microsoft consultants” into Google to check for yourself why Progent is also a strong sales operation.
Having a commitment to technical excellence is a key for success with us. A career in consulting will push you to learn more than is possible in any other job in information technology. Being confronted by a steady stream of technical challenges is what makes consulting interesting. Customers choose consulting firms to perform the toughest jobs. Innovative tasks, advanced implementations, vexing or chronic problems, and tricky upgrades are the foundation for our services daily. At Progent, you will not stagnate or be pigeonholed, as is sadly typical for network engineers in traditional corporate jobs. You will awake every morning excited about the challenges to come.
Along the way, you will meet some great people, both by building close customer relationships and by working in conjunction with other Progent consultants, where you will learn from and contribute to their success. Of course, technology is vital, but Progent is a relationship-oriented company heart and soul. If you don’t have strong communications skills or enjoy working with a diverse assortment of people, then we are probably not a good match.
If all this seems good to you, we urge you to talk to us about our vision of the new paradigm of information technology consulting.
Enjoy Lifestyle Benefits and Technical Prowess with Progent's Sophisticated Virtual Office Infrastructure Progent is convinced that a carefully designed and implemented information system is a crucial factor for accelerating a firm's success, and we follow this belief in our own system infrastructure. Progent has created a non-stop virtual office network that allows our staff consultants and authorized contractors to deliver rapid and effective service, cooperate easily on sophisticated projects, and gain from professional and personal maturity by being part of an exciting business ethos of personal drive and independence.
Progent’s Cisco VoIP professionals can provide experienced planning, deployment and support help for Cisco VoIP technology. Cisco Architecture for Voice Video and Integrated Data platform provides the foundation and feature set for creating a single converged network that can manage voice, video, and data traffic simultaneously. AVVID offers this capability while preserving a high degree of system availability, Quality of Service, and security. Key advantages of IP communications solutions based on Cisco AVVID VoIP architecture include a flexible, interoperable migration ability that permits you to choose IP Communications products that meet your existing needs, while offering an easy path for accelerating IP deployment, QoS mechanisms that help deliver high voice quality through tight control of delay, loss and jitter, and system administration products that provide network administration, operations, repair, configuring, fault tracking, and element management. Progent’s Cisco-qualified network consultants can help you design a reliable Voice over IP phone system based on Cisco IP PBX and Cisco IP Telephony technology. Progent’s VoIP experts can show you how to pick and deploy Cisco software appropriate for your small or medium size business, such as Cisco Unity, Cisco Unity Express, Cisco CallManager, or Cisco CallManager Express.
Progent offers nationwide urgent phone support and troubleshooting services for companies who run Sun Solaris environments or whose IT systems feature a mix of Sun Solaris and Microsoft Windows products. Online network consulting offers optimum return for your information technology dollar by protecting user productivity and shortening the time charged for computer repair services. Sophisticated remote support technology and skilled technicians and engineers combine to enable Progent to handle most network issues without wasting time and money by going to your location. In the vast majority of situations your network problems can be remediated by telephone or via a combination of phone support and remote connectivity. Progent can make available Cisco CCIE infrastructure engineers and CISA certified security professionals to help with the toughest system problems.
The inter-connectivity demands of the Microsoft .NET components bundled with Small Business Server calls for an IT consultant with real-world background and extensive experience in planning and building effective end-to-end information technology systems. Progent's Microsoft-certified experts have extensive backgrounds with the technologies incorporated in Microsoft SBS 2003 and Microsoft SBS 2000. This expertise ensures you success in deploying, managing, and troubleshooting network environments powered by the Microsoft SBS line of servers and applications.
IT Consultant for Cisco Ethernet Switch Integration
Progent offers access to Cisco switches consultants to provide seasoned infrastructure planning and support services for information networks based on Cisco switching products. Cisco switches implement exceptional QoS to help ensure that network traffic is identified and prioritized, and that congestion is avoided. Set up of Quality of Service for a Cisco switch is greatly simplified through auto-QoS, a feature that detects Cisco IP phones and automatically configures the switch for the appropriate classification and transit queuing. This optimizes traffic prioritization and network availability without requiring your IT staff to design a complicated switch configuration. Through the Cisco Catalyst switches for small and medium-sized businesses, Cisco allows organizations to reap the full benefits of putting smart services into their IT networks. A Cisco network switch makes it practical to install capabilities that make the network environment consistently available to accommodate time-critical needs, expandable to accommodate growth, secure enough to guard sensitive data, and capable of classifying and controlling data flows. Progent’s Cisco-certified IT professionals can help you choose and install a Cisco Ethernet switch to maximize your network’s performance and reliability.
Microsoft Mac Office allows Mac users to run the world's most popular business applications. Progent's Apple-certified Mac consultants can help you configure Microsoft Office for Macintosh on a mixed-platform network combining Apple OS X and Windows-powered platforms so that Macintosh users can access the latest capabilities of Word, Excel, PowerPoint and Entourage in order to share information and system resources with co-workers who run Windows. Progent's engineers have expertise with both Apple Macintosh and Windows platforms and can support environments that mix Apple Macintosh with Windows systems with extensive resource sharing, or environments which intentionally restrict collaboration between Apple Mac and Windows systems.
Progent's Data Center professionals can help you identify high availability data centers that meet the specific needs of your company. Fault tolerant co-location sites are especially attractive to small businesses because of their low cost and convenience in comparison to pursuing a do-it-yourself strategy. Trying to create an in-house data center with even a minimum degree of fault tolerance is financially prohibitive for typical small organizations. Progent can show you how to get all the advantages of high availability data centers and fault tolerant colo sites by offering a full array of consulting and maintenance services.
Progent provides nationwide urgent phone support and consulting services for companies who run UNIX or Linux environments or whose information systems feature a mix of UNIX/Linux and Microsoft Windows products. Online IT help provides maximum return for your information technology dollar by protecting user efficiency and limiting the time billed for computer repair services. Sophisticated remote access utilities and skilled service specialists and consultants combine to enable Progent to solve the majority of network issues without wasting time and money by traveling to your site. In most of cases your IT issues can be dealt with by telephone or via a mix of telephone support and online connectivity. Progent can offer the services of Cisco CCIE network experts and CISSP and ISSAP qualified security professionals to help with the most difficult network problems.
Progent's Network Help Desk Outsourcing Support Services are designed especially for small businesses who require fast access to a Help Desk Service Center with professional telephone support and full escalation capability but who must work within a restricted IT budget. Key features of Progent's Help Desk Outsourcing Support Services include: Help Desk Phone Support,
Secure Remote Access Provisioning, System Assessment, Expert Escalation, Virtual Helpdesk Support, By-the-Minute Billing, and Help Desk Applications Selection and Deployment.
Progent’s IT outsourcing packages offer budget-friendly computer support for mid-size businesses. Whether it includes planning network architecture, setting up an internal Help Desk or using an outside one, rolling out a new email system, monitoring your system, or creating a web-based eCommerce application, outsourcing your network technical services can smooth out costs and minimize risks, allowing IT support expenses to increase in a more moderate and controlled fashion than is possible by assembling a bulky, all-purpose internal network support staff. Progent’s Outsourcing White Paper and flyers show how Progent can help you create a protected and robust system foundation for your critical Windows-powered applications including Microsoft Office XP, Microsoft Office 2003, and Office 2000.
