Career and Freelance Openings at Progent Work for Talented Network Engineers, Helpdesk Service Technicians, Network Security Consultants, and Application Developers
One of the top computer consulting companies for small and midsize business systems, Progent maintains a large team of certified service professionals who focus on mainstream IT areas including:
Microsoft Windows technology
Cisco routers, Catalyst switches, firewalls, plus VoIP and VPN products
Enterprise security expertise
Sophisticated network infrastructures
Off-site IT support and system administration
Progent's Experts Group, which includes freelance consultants qualified and coordinated by Progent, offers highly refined knowledge in a broad variety of vital business applications and network solutions that include:
Apple OS networking and applications
Consulting for Linux, UNIX, and Sun environments
Manufacturing Resource Planning, Enterprise Resource Planning, or CRM customization
Line-of-business and vertical program support
CIO, management information analyst, and project logistics services
Special applications design and deployment
Web site, eCommerce, EDI, and customer information portal development and deployment
DBM support and performance help
Business information consulting
Telecommunications architecture support
Innovative models for acquiring customers, delivering service, nurturing an efficient working environment, and offering highly competitive profit sharing have enabled Progent to be one of the most rapidly growing and most well recognized Microsoft Gold Partners consultant firms in the United States and to build a worldwide presence for delivering online IT support. If you are a certified computer support professional or network expert with an orientation towards a client success and excellent people skills, consultants will discover Progent an opportunity for increasing your professional skills, living a more independent lifestyle, and attaining economic security.
Find Out Additional Information Concerning Jobs at Progent
Check out these pages to learn additional details concerning Progent's job openings, company culture, operational environment, compensation structure, and benefits:
Consulting Work at Progent
Progent is hiring a variety of on-staff workers such as solutions-driven Microsoft MCSE computer consultants; system consultants with Cisco CCIE or CCNP credentials; and specialists in fault-tolerant system design with experience in mobile access, wireless networking, non-stop systems, business continuity planning, data preservation, and server virtualization. Progent is also looking for desktop support experts, off-site troubleshooting specialists, and CISA certified security consultants. Progent is also hiring experienced managers able to operate effectively in Progent's dynamic, virtual office environment. Find out more information concerning staff consulting jobs at Progent by referring to Full-time Positions at Progent.
Contract Jobs at Progent
Progent works with independent consultants who have in-depth expertise and hands-on background in crucial information technology topics outside our main service focus. Progent's Experts Group employs contractors who can provide consulting and development support for mission-critical solutions that include Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; have in-depth knowledge of non-Microsoft operating systems such as Linux derivatives, Apple OS, or Sun, or can provide world-class skills in areas such as telecom, web development, EDI, eCommerce, or dbm programming. Freelance consultants qualified by Progent coordinate with Progent's in-house engineers to deliver comprehensive solutions for small and midsize business networks. In order to learn more information concerning contract work with Progent's Experts Consulting Group, refer to Contract Work with Progent.
How We Are Different
Progent has managed to recruit the best consulting talent by being different. With an innovative mix of entrepreneurial spirit, dedication to customer success, utilization of state-of-the-art technical tools, and an independent work structure that allows for quality-of-life options for our consulting team, Progent offers a dynamic culture for select consultants who have a desire for rapidly enhancing their professional abilities to create concrete solutions for a variety of organizations and technical environments. Find out more information about how we are unique by referring to How Progent Is Different.
Progent's Virtual Office Infrastructure
Our virtual office network incorporates state-of-the-art technical tools that allow remote access, wireless connectivity, convenient availability of our support databases, and instant collaboration with talented team members to help you to deal with challenging IT problems. Our virtual office network frees you to focus on providing IT solutions rather than fighting commutes and lets you nurture successful client relationships by permitting you to provide quick, viable, and affordable solutions. If you want to find out additional information about Progent's virtual office business model, visit Progent virtual Office Infrastructure.
Compensation Model and Benefits
Our compensation model is based on revenue sharing. The money you make is entirely determined by the revenue you generate. You have the choice of focusing on quality of life and choosing to work at a more relaxed pace, utilizing Progent's versatile schedule to follow personal pursuits, or you can take advantage of the chance to make considerable income by persistent effort and long hours. Progent also offers comprehensive family health insurance plus numerous additional benefits. Learn more information about our compensation model and benefit packages by going to Our Compensation Model and Benefit Programs.
Below is a description of Progent's present job openings:
Code
Job Description
A09
Operations Administrator Job
Progent is seeking a talented individual for the work-at-home role of Operations Administrator to help the Director of Operations with the daily management of financial information, currently using QuickBooks, in performing A/P and asset management functions for a small, rapidly growing business.
Information Technology Recruitment Manager Job
Progent is looking for a senior administrative executive responsible for hiring technical personnel to work with Progent's team of computer support specialists who provide information technology outsourcing and computer support assistance to clients globally.
Assistant to the President Job
Progent now has a home office job for an Assistant to the President to work with the president of Progent to oversee of a wide range of non-technical responsibilities such as call screening, record keeping, administration, special projects, shipping time-sensitive documents, managing scheduled sales and engineering meetings, scanning and filing documents, obtaining signatures, managing printing, making travel bookings, and managing the president's calendar.
Technical Response Center Coordinator Job
Progent is looking for a talented individual for the job of Technical Response Center (TRC) Coordinator working with a creative technical services company in a fast-paced environment. The TRC Coordinator is to be the first point of contact for incoming Technical Response Center and Main number calls and must present a professional and sympathetic attitude in the start up of Emergency Services.
Customer Services Administrative Assistant Job
The Customer Services Administrative Assistant helps the Director of Customer Services in the day-to-day operations of Progent’s Customer Care program, including tasks such as First Service follow up calls. The Customer Services Administrative Assistant provides a variety of administrative responsibilities for the Director of Customer Services to ensure Progent delivers exceptional client care.
Business Development Representative Positions
The Business Development Representative is a top level sales manager charged with selling Progent's wide array of network outsourcing and support offerings and functioning as the front-line customer interface. The Business Development Representative is a key part of the management team, operating closely with the President and Directors and Managers to ensure that corporate goals are met and that the highest level of services are delivered to our customers.
Senior Network Consulting Expert, MCSE Job
Progent is looking for an experienced, Microsoft-certified support professional to join Progent's full-time group of network experts. You must have communication skills plus IT knowledge and must be success driven.
Desktop Support Expert Positions
Progent is looking for a Desktop Support Expert to assist Progent customers to provide service to all workers using workstation and notebook PCs powered by MS Windows 2K, Windows Vista, and Windows XP platforms. Work cooperatively with customer's management or IT organization or under the supervision of a Progent Senior Consultant to help the client’s employees.
Senior Remote Support Engineer Positions
Progent is seeking a Senior Remote Support Expert to work with a range of Progent's customers to manage and service computer systems on-line, using state-of-the-art tools including Microsoft Windows 2K/2003 and the MS .NET product family.
Senior Online Technical Support Expert Job in Australia
Progent is looking for a Senior Remote Network Support Engineer in Australia to assist a variety of international clients to manage and troubleshoot IT systems by phone or online access.
Certified Cisco Consultant Jobs
Progent is looking for a Certified Cisco Consultant with Cisco CCIE certification to join Progent's team of professionals to help clients to plan, integrate, maintain, and repair small business networks that incorporate Cisco products.
Senior Security Consultant Positions
Progent is seeking a Senior Security Consultant with CISSP, CISM, or CISA or similar security credentials to work with Progent's staff of experts to provide small businesses a full range of security services such as network security evaluation, penetration testing, security planning, remote monitoring, security architecture, access control systems consulting, operations security, and business continuity planning.
If you would like to ask about any position listed above, you should send your resume to jobs@progent.com. Please include the job codes of the jobs that interest you.
Additional Facts Concerning Work with Us
Staff Work for Network Engineers, Desktop Support Specialists, Security Consultants, and Remote Support Technicians Progent wants to find fulltime, solutions-driven Microsoft certified engineers with Microsoft Certified Systems Engineer certification; Cisco accredited system engineers who have Cisco credentials; security consultants who have CISM or comparable security certification; and high-end system architecture consultants with a background in mobile solutions, wireless networking, fault tolerance, business continuity, information preservation, and server virtualization. Progent also is hiring professionals who can join our team of helpdesk support technicians and remote troubleshooting experts. In addition, Progent is seeking talented administrators able to perform effectively in our fast-paced, virtual office culture.
By maintaining a team of skilled and dedicated professionals, delivering world-class client care, and offering a competitive results-focused pricing model, Progent has been able to expand our customer list rapidly while delivering professional support to hundreds of companies in the San Francisco area and throughout the United States. A sophisticated virtual office environment, a shared knowledge base, and a group strategy for problem resolution have allowed Progent to maintain a talented consulting team and a loyal client base.
If you are a network consultant with troubleshooting expertise, joining Progent or helping our customers will expand your knowledge via interaction with our group of mutually team-oriented, talented engineers. Our focus on providing network consulting and technical support to small companies will offer you the chance to collaborate intimately with decision makers and contribute significantly to the success of exciting businesses.
We are looking for technical professionals who can show verifiable certification in their special expertise. For example, if you are a Microsoft consultant, you must have earned your Microsoft MCSE credential. In the case of Cisco professionals, show us your CCIE or CCNP certificate. For security, you should show you Certified Information Systems Security Professional, CISA, CISM, or one of the other top security credentials. Of course, Progent is familiar with “paper MCSEs.” Notwithstanding, simply because a credential does not ensure expertise is no excuse for not having one. If you know your stuff, then the majority of those tests should pose no challenge. The crux of the matter is that if you call yourself a professional, then customers deserve to see certifications. We can promote your talents, but you must have standard certifications for Progent to market. If you stand strongly against the idea of certifications, we can sympathize with and respect your position, but you are probably not an appropriate fit.
Contract Work for Qualified Application Specialists for Windows, Apple OS, Linux, and Sun Technology For over two decades, our consulting engineers have provided affordable and effective computer support services for small businesses in the San Francisco Bay Area and throughout the U.S.. An advanced virtual office network, a shared support knowledge base, and a team philosophy for problem resolution have helped us to retain a strong consulting group and dramatically expand a satisfied customer base.
The Experts Team is our way to provide clients the services of expert computer support professionals who have in-depth knowledge and field experience in important areas beyond Progent's primary concentration in system infrastructure and security. Experts Group consultants are often freelance engineers and occasionally "moonlighters" who are thoroughly certified by Progent to collaborate with our in-house engineers to provide comprehensive, world-class network services to small and midsize companies. We are continually expanding the Experts Group to meet the particular needs of our customer base.
Progent's Experts Team currently offers support in these technologies:
Apple OS integration and programs
Expertise for Linux-powered, UNIX-based, and Sun systems
Manufacturing Resource Planning, Enterprise Resource Planning, or CRM customization
Strategic and vertical application help
Chief Information Officer, management information analyst, and project management services
Custom program design and integration
Web site, eCommerce, Electronic Data Interchange, and client information portal development and integration
DBM support and performance help
Business information expertise
Telecom architecture support
Benefits of being a member of Our Experts Group include:
By associating with Progent, you can benefit from the impact of Progent's explosive growth and top-notch reputation in the industry. By having a team of skilled and committed professionals, providing attentive customer support, and following a strong, value-focused pricing model, we have multiplied our clientele over the past several years and Progent currently delivers professoinal services to hundreds of businesses in California and throughout the U.S.
Progent's experienced marketing team handles all aspects of marketing your skills and technical knowledge into our rapidly expanding customer base, so you spend less effort signing up clients and extra time making revenue.
Progent will facilitate communications between you and our key team of expert Microsoft and Cisco certified engineers who are the conduit to the decision makers among Progent's clients.
Progent's selling and administration staffs will take care of the entire sales and contracting process, from opportunity identification, project qualification, client requirements definition, skills matching, project analysis proposal writing, agreement negotiation and generation. Your exclusive responsibility stays with providing high-level consulting expertise.
We will provide you connections to Progent's sophisticated virtual office environment, including professional meeting/work locations in Northern California, plus data and voice access throughout the U.S.
You will have access to Progent's extensive database, best practices procedures, library of template-deliverable documents, and the aggregate expertise from one of Northern California's largest pool of experienced consulting professionals.
We will share special benefits from top vendors such as Microsoft and Cisco, including free orlow-cost educational seminars, web connections to restricted vendor troubleshooting utilities and product maintenance resources, and on-line internal use programs for education and/or demonstration purposes.
You will have the security of backup coverage from Progent's staff consultants and other Expert Team members in the event you are unavailable to respond to client demands due to work schedule conflicts, vacation, sickness, or training.
As a 1099 subcontractor to Progent, you get simplified, risk-free invoicing and consistent payment schedules. In addition, Progent is responsible for receivables collection
There is no fee to be part of Progent's Experts Group, but we do have these qualifications for membership:
You need to show a proven track record as a consultant working on your own in your field of expertise, including a minimum two year record of successful contracting projects or you must have your own active client base to whom you now provide ongoing support services.
You should demonstrate that you are an expert in your area of specialization, which includes showing a long task-relevant history and excellent referrals, and possess up-to-date manufacturer and/or institutional professional certifications.
You must be able to carry yourself in a professional manner and be self driven and assured in your abilities. You must have strong people skills and be able to work successfully alone or as a member of a team.
You have to be able to articulate realistic expectations to clients and other Progent consultants and you have to be able analyze tasks, produce project plans, and estimate realistic time lines.
Improve Your Abilities with the Best Technology and Joining the Top Team of Network Consultants Progent's business climate will make you a more capable consultant by improving your information technology skills and boosting the loyalty of your customers. Progent makes good on this promise by recruiting the best consulting experts for you to operate with, offering a state-of-the-art network and communications architecture, running proprietary software utilities to enable the highest quality of service, and by optimizing our business structures for finding and maintaining customers.
The most important factor that differentiates us from ordinary network support companies is the high quality of our consultants. Among the 50 or so consultants who have joined Progent, we have recruited top expertise across a broad range of technologies. Be it Microsoft Windows, Cisco firewalls, corporate security, Apple, Linux/UNIX, VMware, or other crucial areas, we engage professionals who can help you to be effective on larger projects by leveraging the aggregate experience of Progent's team of experts.
To ensure the productivity of Progent's consultants, we invest significantly in providing the most powerful tools to perform the work efficiently. We will leverage information technology to an impressive extent and our state-of-the-art virtual office environment enables seamless communications, cooperation, and knowledge exchange with fellow Progent team members — entirely from home-based or mobile offices. You don’t throw away time or lose revenue because of daily drives to a physical office, and all driving you do for in-person customer work is determined by your own time table, not ours. The most attractive part is that much of Progent's support services can be done off-site, representing maximum productivity for billable time. In practice, some of our team members do remote consulting only.
Progent's business structure is geared towards reacting quickly and efficiently to customer needs through knowledge sharing and cooperative problem resolution. Although our consultants operate with a great deal of independence, resource allocation is unified, customer issues and solutions are meticulously tracked, documented, and archived for convenient retrieval, current engineer availability is published to streamline group tasks and simplify trouble escalation, and customer approval is always evaluated. We reinforce the feeling of connection via periodic workgroup conferences and quarterly company-wide events.
Most of our consultants are located across Northern California, however Progent is attracting a quickly expanding team of network experts from across the United States. Progent's virtual office infrastructure eliminates regional boundaries that limit the productivity of traditional business models. We complete the deal by offering a comprehensive employee care plan to ensure the physical health and financial welfare of our employees and their families.
Not only do we have world-class consulting professionals, our marketing and operations teams match the high standards that characterizes Progent. These high-performance contributors to Progent’s growth are enabling us to identify and land the scores of new clients we are currently acquiring each month. We lately celebrated the delivery of support to our 1,000th client. Just type “Cisco consultants” or “Microsoft consultants” into Google to see for yourself why Progent is also a strong marketing operation.
Having a commitment to technical proficiency is a cornerstone for success with Progent. A career in consulting will push you to learn more than you would in any other position in network technology. Being confronted by a continual series of technical challenges is what keeps professional support interesting. Customers rely on consulting firms to perform the toughest jobs. Innovative projects, advanced deployments, puzzling or chronic issues, and tricky migrations are the foundation for what we do every day. With us, you will not stall or be pigeonholed, as is all too common for network engineers in traditional corporate jobs. You will wake up every day excited about the challenges to come.
Along the way, you will meet some great folks, both by establishing close client contacts and by working closely with other Progent team members, where you will learn from and contribute to their growth. Of course, technology is important, but Progent is a relationship-oriented organization heart and soul. If you do not offer excellent people skills or like working with a diverse group of personalities, then Progent is probably not a good match.
If this seems right for you, we invite you to talk to us about our vision of the future of information technology consulting.
Get Lifestyle Benefits and Professional Success with Progent's Advanced Virtual Office Environment Progent is convinced that a carefully architected and executed network can be a pivotal factor for accelerating any company's success, and we apply this belief in our own system infrastructure. Progent has created a non-stop virtual office infrastructure that allows Progent's staff engineers and certified contractors to deliver rapid and effective support, collaborate easily on sophisticated jobs, and gain from career and personal maturity from being a member of an exciting business culture of personal drive and freedom.
Les Kent has a 25-year history of effective technology integration, corporate administration, marketing, and operations. He has shown a knack for developing sophisticated information technology solutions during his time as as a network designer, software developer, project manager, deployment expert, and troubleshooter for small companies, new ventures, and major corporations.
Progent offers national online phone support and troubleshooting services for businesses that run Apple Mac networks or whose IT systems feature a mix of Apple Mac and Microsoft Windows technology. Online IT help offers maximum leverage for your IT budget by extending client productivity and limiting the hours billed for network repair services. Sophisticated online access tools and experienced service specialists and engineers combine to enable Progent to solve the majority of network issues without squandering time and money by going to your location. In the vast majority of cases your network issues can be remediated by telephone or through a combination of telephone help and online network analysis. Progent can offer the services of Cisco certified CCIE network experts and CISSP and ISSAP qualified security specialists to assist you with the toughest network problems.
Cisco Unified Communications architecture for Voice over IP gives you the platform and feature set for creating a single converged communications system that can manage voice, video, and data traffic at the same time. The Unified Communications product line delivers this capability while maintaining a high degree of network reliability, Quality of Service, and protection. Progent can provide a CCIE Consultant or Cisco Certified Network Professional to show you how to deploy Cisco IP telephony products. Progent’s Voice over IP engineers can evaluate your existing IT system and Internet connectivity channels to determine if your environment is adequate to handle VoIP products efficiently, help you to select and implement Cisco products that make sense for your current needs as well as future expansion strategy, and configure your Cisco VoIP solution with products from other vendors. Progent is able to provide help with the entire family of Cisco IP Telephony products including Cisco Unity and Cisco CallManager Express.
The sophistication and integration demands of Microsoft Windows Servers requires an IT consulting team with hands-on expertise and broad knowledge in planning and integrating cohesive, end-to-end business technology solutions. The background of Progent's Microsoft-certified consultants, which averages over 10 years supporting Microsoft technology, assures you success deploying Windows Server 2003 and Windows Server 2000 to align optimally with your business objectives. Progent’s IT support can assist you with planning, deploying, administering, and supporting Windows Server systems that increase the business value of your computer network. Progent’s consultants can help you with Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server so they efficiently support Windows Vista and other desktop clients.
If your company is developing UNIX or Linux applications on a network that has MS Windows-based servers, desktops, and office applications, Progent offers full-service IT outsourcing that frees you to focus on your field of strategic expertise without the constant hassle of managing your company information system. By using automated network monitoring and by providing online and on-site support when your company needs it, Progent represents an affordable way for supporting an IT system that provides excellent availability, protection, and efficiency. Progent's developer assistance offerings feature comprehensive network support outsourcing, virtual infrastructure, remote and on-siteservice and repair, proactive network monitoring, and help desk call center outsourcing.
Progent's certified Internet Security and Acceleration Server consulting experts have broad experience creating corporate security solutions for information systems with many locations, remote users, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall engineer is ready to help your small business plan and implement a configuration of Microsoft ISA Server 2004 that meets your information protection requirements without limiting your network.
Progent's Mac networking consultants can help you with a wide range of system foundation areas such as network architecture, remote and mobile connectivity, internetwork communication, protection, and emerging technologies including Voice over IP and fast wireless networking. For company networks based exclusively on Mac OS X or for systems incorporating a combination of Mac, Linux and Windows based servers and workstations, Progent has the experience and size to handle the challenge of planning, integrating, and supporting a system infrastructure that is robust, safe, efficient and supportive of your business objectives. Progent can show you how to configure Apple’s Xserve enterprise servers, Xserve RAID fault-tolerant storage systems, and Xsan storage area network systems. Progent can also provide certified experts to help you with Cisco routers and switches.
Progent is one of the most expert information technology consulting firms in the San Francisco Bay Area for creating email and messaging systems based on Exchange 2000. Progent specializes in helping small companies derive the full advantages of Microsoft Exchange Server 2000 for typical scenarios such as upgrading from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and using managed services for your Exchange 2000 support.
Progent is committed to knowledge transfer from Progent's consultants to customers. By educating customers to deal with problems that are within their scope, Progent can focus on delivering hard-to-find skills where Progent has few competitors. Small companies who utilize familiar freelance consultants or who employ internal support staffs benefit when Progent passes on knowledge about new technology and tested methodologies to make their networks more robust, protected, and efficient.
Systems Management Server offers added capability for change and configuration management of Windows-powered networks via SMS Feature Packs. Feature Packs lower the overall administrative expense of managing and configuring software products by making it easier to install system images, manage mobile computers, and operate management tools. In addition to alerting you about ways to cut management costs by installing SMS 2003 Feature Packs, Progent's consulting experts can show you how to prepare and perform IT tasks that cover areas that Feature Packs are intended to make more efficient. Progent's adoption and update services can lower spending and reduce business disruption as you move to new operating systems and applications. Progent's wireless consulting experts can show you how to define sensible processes and standards to manage PDAs and smart portable communication devices so your mobile workforce remains productive and secure. Progent's CISSP-certified consultants and CISM-certified security experts can help you develop a security plan that includes standards, processes and technologies to keep your IT network protected.
Our Experts Team provides support in important fields that include Macintosh networking and programs; Expertise for Linux-based, UNIX-based, and Sun Solaris systems; MRP, Enterprise Resource Planning, or Customer Relationship Management customization; Mission-critical and specialized application help; CIO, management information analyst, and project logistics services; Special applications development and deployment; Web, electronic business, Electronic Data Interchange, and customer information portal development and deployment; DBM support and efficiency help; Business information expertise; and Telecom systems support.
