Career and Contracting Opportunities with Progent Jobs for Senior Network Engineers, Desktop Service Technicians, CISSP Certified Experts, and Application Programmers
Among America's premiere network consulting firms for small business systems, Progent manages a large staff of talented support experts who concentrate on mainstream IT areas such as:
Microsoft products
Cisco Integrated Services Routers, switches, PIX firewalls, plus Voice over IP and VPN products
Network security consulting
Advanced network architecture
Remote IT support and network management
Our Experts Team, which contracts freelance consultants qualified and coordinated by Progent, offers highly specialized knowledge in a broad range of critical business applications and network solutions such as:
Apple OS networking and programs
Consulting for Linux-based, UNIX, and Sun systems
Manufacturing Resource Planning, Enterprise Resource Planning, or CRM expertise
Line-of-business and vertical application help
Chief Information Officer, business analyst, and project management services
Custom applications development and integration
Web site, eCommerce, Electronic Data Interchange, and customer portal design and deployment
DBM support and performance consulting
Management information consulting
Telecom systems support
Creative models for acquiring customers, delivering support, nurturing an efficient company culture, and providing generous compensation and benefits have enabled Progent to be one of the most rapidly growing and most well recognized Microsoft Gold Partners consulting companies in the United States and to build a worldwide presence for providing remote IT support. If you are a certified computer technician or information technology consultant with an orientation towards a customer service and excellent communication skills, you should consider Progent an opportunity for enhancing your professional knowledge, living a more rewarding lifestyle, and attaining financial success.
Find Out Additional Information About Jobs at Progent
Check out these links to find out additional information about Progent's job opportunities, business philosophy, work environment, compensation model, and benefits:
Full-time Work at Progent
Progent is looking for a variety of on-staff workers including motivated Microsoft MCSE, MCSA, and MCP network engineers; system experts with Cisco certification; and consultants for fault-tolerant system design with experience in mobile connectivity, wireless networking, non-stop systems, disaster recovery planning, data preservation, and virtual servers. We are also looking for desktop support experts, remote service specialists, and CISM or CISSP accredited security professionals. Progent is also hiring veteran managers and administrators able to perform effectively in Progent's dynamic, virtual office environment. Learn additional information about full-time professional services work at Progent by going to Consulting Careers at Progent.
Contracting Opportunities with Progent
Progent works with independent consultants with specialized knowledge and working background in important IT topics beyond our primary service focus. Progent's Experts Team includes independent consultants who offer consulting and programming services for mission-critical applications that include MRP, Enterprise Resource Planning, or CRM; possess specialized knowledge of popular platforms such as Linux derivatives, Macintosh, or Sun, or offer world-class help in areas like telecom, web design, Electronic Data Interchange, eCommerce, or database management. Freelance contractors qualified by Progent cooperate with Progent's in-house professionals to provide comprehensive solutions for small business networks. If you want to find out more information concerning contract work with our Experts Team, see Contract Work with Progent.
Reasons That We Are Different
We have managed to recruit the best professional experts by being unique. With a powerful blend of entrepreneurial drive, dedication to customer satisfaction, use of advanced technology, plus a flexible work structure that accommodates quality-of-life options for our team members, Progent creates a dynamic environment for select consultants who posses a drive for rapidly improving their technical abilities to deliver concrete benefits for a variety of businesses and network environments. Learn more details concerning reasons Progent is different by referring to Ways That Progent Is Exceptional.
Our Virtual Office Infrastructure
Progent's virtual office environment utilizes state-of-the-art technical tools that allow remote support, wireless communication, convenient availability of our support databases, and close cooperation with talented team members to allow you to solve business-critical network problems. Our virtual office network enables you to focus on delivering IT solutions rather than dealing with commutes and helps you nurture successful client relationships by enabling you to provide fast, effective, and cost-effective solutions. To learn additional information about our virtual office work environment, refer to Progent virtual Office Network.
Compensation and Benefit Packages
Our compensation is based on revenue sharing. What you make is entirely determined by what you contribute. Consultants have the choice of focusing on life style and electing to consult at an easy pace, utilizing Progent's versatile structure to make time for personal pursuits, or you can choose to make significant income through persistent work and long hours. Progent also provides comprehensive family health coverage as well as many other benefits. Find out additional information about our compensation and benefit packages by going to Our Compensation Model and Benefit Programs.
The following is a list of our current job opportunities:
Code
Description
A09
Operations Administrator Position
Progent is looking for a talented person for the work-at-home position of Operations Administrator to help the Director of Operations with the day-to-day management of financial information, currently using QuickBooks, in performing A/P and asset management functions for a small, rapidly expanding company.
IT Recruitment Manager Position
Progent is seeking a senior administrator tasked with recruiting technical personnel to join Progent's group of computer support specialists who provide information technology outsourcing and engineering support assistance to clients globally.
Technical Response Center Coordinator Job
Progent is hiring an experienced individual for the position of Technical Response Center (TRC) Coordinator working with an innovative technical services business in a fast-paced environment. The Technical Response Center Coordinator is to be the initial point of contact for incoming Technical Response Center and Main number calls and must present a professional and compassionate attitude in the start up of Urgent Services.
Customer Services Administrative Assistant Position
The Customer Services Administrative Assistant helps the Director of Customer Services in the routine operations of Progent’s Customer Care program, including tasks such as First Service follow up calls. The Customer Services Administrative Assistant provides a variety of administrative duties for the Director of Customer Services to make sure Progent delivers the best possible client care.
Market Development Manager Positions
The Business Development Representative is a senior level sales manager responsible for selling Progent's wide array of network outsourcing and consulting services and acting as the primary client liaison. The Business Development Representative is a key part of the executive group, working closely with the President and Directors and Managers to make sure that corporate goals are accomplished and that top notch services are provided to Progent's clients.
Senior Network Consulting Expert, MCSE Jobs
Progent is seeking an experienced, Microsoft-certified support engineer to join Progent's full-time team of network professionals. Applicant must have communication skills plus technical expertise and must be solutions driven.
Desktop Engineer Job
Progent is looking for a Desktop Support Expert to help Progent clients to support all workers using desktop and notebook computers based on MS Windows 2000, Windows Vista, and XP technology. Work in unison with customer's management or IT group or under the supervision of a Progent Senior Consultant to support the client’s employees.
Senior Remote Support Expert Job
Progent is seeking a Senior Remote Support Expert to work with a variety of small business customers to maintain and support computer systems off-site, using sophisticated tools such as MS Windows 2K/2003 and the MS .NET platform.
Senior Online Technical Support Engineer Positions in Australia
Progent is seeking a Senior Online Network Support Specialist in Australia to work with a range of Progent's international customers to maintain and support IT systems by telephone or online access.
Senior Cisco Consultant Jobs
Progent is looking for a Certified Cisco Consultant with Cisco CCIE or CCNP certification to join Progent's team of professionals to help customers to plan, implement, manage, and repair IT networks that incorporate Cisco products.
Certified Security Consultant Positions
Progent is seeking a Senior Security Engineer with CISSP, CISM, or CISA or equivalent security credentials to work with Progent's team of experts to offer clients comprehensive security services including network security analysis, penetration testing, security planning, remote monitoring, security modeling, access control solutions consulting, operations security, and business continuity planning.
If you want to enquire about any job shown above, please send your resume to jobs@progent.com. Be sure to include the job codes of the jobs of interest.
Additional Facts About Opportunities at Progent
Staff Work for Network Consultants, Computer Support Specialists, Security Consultants, and Remote Help Professionals Progent wants to hire fulltime, solutions-driven Microsoft accredited engineers with Microsoft MCSE credentials; Cisco certified system consultants who have Cisco credentials; security professionals with CISA or equivalent security credentials; and advanced system design experts with experience in mobile access, wireless networking, high availability, business continuity, information protection, and server virtualization. Progent also is looking for employees who can join our staff of helpdesk support technicians and remote support experts. In addition, We are hiring experienced managers who can operate productively in Progent's high-growth, virtual office environment.
By maintaining a staff of talented and dedicated professionals, providing attentive customer services, and offering a strong results-based pricing model, Progent has managed to increase our client base dramatically while delivering professional support to hundreds of companies in Northern California and throughout the United States. A sophisticated virtual office environment, a shared information base, and a group approach to problem solving have helped Progent to maintain a skilled staff and a satisfied customer list.
If you are a network consultant with troubleshooting expertise, joining Progent or working for our clients can enhance your skills through cooperation with our staff of mutually supportive, talented consultants. Progent's focus on delivering information technology consulting and computer support to small and midsize organizations will offer you the chance to collaborate closely with decision makers and contribute appreciably to the success of dynamic businesses.
We are looking for technical professionals who can show recognized credentials in their technical focus. For example, if you are a Microsoft expert, you should have earned your Microsoft Certified Systems Engineer credential. In the case of Cisco experts, have your CCIE or Cisco Certified Network Professional certificate. For network security, you should have earned you Certified Information Systems Security Professional, Certified Information Systems Auditor, CISM, or one of the other top security certifications. Naturally, Progent is familiar with “paper MCSEs.” However, the fact that a credential can not guarantee expertise is no reason for not having one. If you know your stuff, then the majority of these certifications should present no great difficulty. The bottom line is that if you represent yourself to be a professional, then customers deserve to see certifications. We will promote your skills, but you need to provide a baseline of credentials for Progent to work with. If you are strongly opposed to the concept of certifications, we can sympathize with and respect your opinion, but you are likely not an appropriate fit.
Freelance Jobs for Certified Application Specialists for Windows, Mac, Linux-based, and Sun Technology For more than two decades, our consulting professionals have offered affordable and successful computer support services for businesses in Northern California and throughout the United States. An advanced virtual office environment, a common support database, and a team philosophy for problem resolution have enabled Progent to build a strong consulting group and dramatically expand a loyal clientele.
The Experts Team is Progent's way to provide customers the help of expert information technology consulting professionals who have advanced knowledge and field background in key areas beyond Progent's primary focus in system support and security. Experts Team consultants are often freelance engineers and sometimes "moonlighters" who have been thoroughly certified by Progent to collaborate with our staff engineers to provide comprehensive, world-class network services to small and midsize companies. Progent is continually expanding the Experts Team to address the special requirements of our customer base.
Progent's Experts Group now provides support in these areas:
Apple OS integration and programs
Consulting for Linux, UNIX-based, and Sun systems
Manufacturing Resource Planning, Enterprise Resource Planning, or CRM consulting
Line-of-business and vertical program help
Chief Information Officer, business analyst, and project management outsourcing
Special program design and deployment
Web site, eCommerce, Electronic Data Interchange, and client information portal design and integration
SQL support and performance consulting
Management intelligence consulting
Telecommunications architecture consulting
Advantages of becoming a member of Our Experts Group include:
By associating with Progent, you can leverage the momentum of Progent's dramatic growth and top-notch reputation in the market. By maintaining a team of talented and dedicated consultants, providing excellent customer support, and practicing a proven, value-oriented billing model, Progent has multiplied our customer base during the last few years and Progent now provides consulting support to hundreds of businesses in Northern California and throughout the United States.
Progent's experienced marketing staff handles all aspects of marketing your services and technical expertise into our quickly expanding client base, so you spend less time finding clients and extra time generating money.
Progent will assist in relationship building between you and Progent's key group of experienced Microsoft and Cisco qualified engineers who are the conduit to the decision makers among our clients.
Our sales and operations staffs will manage the complete sales and contracting cycle, from opportunity identification, job qualification, customer requirements definition, skills matching, job analysis proposal writing, contract negotiation and execution. Your entire focus stays with providing high-level consulting expertise.
Progent will gives you access to Progent's sophisticated virtual office infrastructure, offering convenient conference locations throughout the San Francisco area, as well as Internet and telecomm access throughout the U.S.
You will have access to Progent's extensive database, best practices procedures, library of professional documents, and the shared expertise from one of Northern California's largest pool of expert network engineers.
Progent will share partner-only benefits from leading vendors including Microsoft and Cisco, including no-cost ordiscounted training classes, on-line access to special vendor troubleshooting tools and technical support resources, and downloadable in-house use programs for education and/or demonstration use.
You will have the security of backup coverage from Progent's staff consultants and other Expert Team members in the event you are unavailable to respond to client demands due to work schedule conflicts, vacation, sickness, or training.
As a 1099 subcontractor to Progent, you get simplified, risk-free invoicing and consistent payment schedules. In addition, Progent is responsible for receivables collection
There is not any charge to be a member of Progent's Experts Team, but we do have these requirements for membership:
You must have a proven background as a consulting professional operating independently in your area of specialization, including at least a two year history of successful consulting projects or you must have your own active client base to which you currently provide ongoing support activity.
You must demonstrate that you are an expert in your area of specialization, including showing a long task-relevant history and excellent referrals, and possess current vendor or institutional professional qualifications.
You have to know how to carry yourself in a professional way and be self motivated and confident in your abilities. You must have strong inter-personal skills and understand how to operate successfully by yourself or as a member of a group.
You must be able to explain realistic expectations to customers and fellow Progent consultants and you have to be able scope out projects, produce task plans, and estimate reasonable work schedules.
Enhance Your Skills with Advanced Technology and Joining a Great Group of Network Consultants Progent's company culture will allow you to become a more capable consultant by improving your technical skills and boosting the loyalty of your customers. Progent makes good on this promise by recruiting the top professional experts for you to operate with, offering an advanced network and communications infrastructure, running specialized software utilities to enable the maximum level of support, and by streamlining proven business structures for attracting and maintaining customers.
The decisive factor that differentiates us from other network support companies is the high caliber of our support professionals. Among the scores of consulting experts who have teamed with us, we have recruited top talent covering a wide range of technical areas. Be it Microsoft servers, Cisco switches, corporate security, Macintosh, Linux/UNIX, server virtualization, or other vital application, we deploy professionals who can enable you to be successful on larger projects by combining the aggregate experience of Progent's team of professionals.
To promote the productivity of our consultants, we invest significantly in providing the best tools to do the work efficiently. We will exploit technology to an impressive degree and our state-of-the-art virtual office environment allows seamless connectivity, collaboration, and knowledge sharing with fellow Progent consultants — entirely from at-home or mobile offices. Consultants don’t waste time or lose income because of daily drives to a conventional office, and any travel you do for on-site client jobs is based on your own time table, not ours. The most attractive part is that most of our consulting services can be done off-site, representing maximum efficiency for billable time. In fact, some of our staff do remote support exclusively.
Progent's operations are set up for responding quickly and effectively to customer requirements through information sharing and collaborative problem resolution. Even though Progent's consultants operate with a great deal of independence, dispatching is unified, customer issues and resolutions are carefully monitored, recorded, and organized for easy retrieval, up-to-date consultant availability is published to facilitate group projects and enable trouble escalation, and customer satisfaction is continually evaluated. We reinforce the feeling of cooperation through periodic team conferences and quarterly corporate events.
Most of our team is situated across California, but Progent is attracting a rapidly growing group of consulting experts from across the U.S. Our virtual office environment does away with geographic obstacles that limit the productivity of conventional business structures. We complete the deal by providing a full employee care program to promote the health and economic welfare of our team members and their families.
Not only do we have awesome consulting professionals, our sales and operations teams live up to the excellence that defines Progent. These top-notch factors behind our growth are helping us to identify and sign up the 50-60 new clients we are now engaging each month. We recently celebrated the providing of support to our 1,000th client. Just type “Cisco consultants” or “Microsoft consultants” into Google to see for yourself why we are also an effective sales operation.
Having a passion for technical proficiency is a cornerstone for growth with Progent. A career in consulting will push you to enhance your skills more than is possible in any other job in network technology. Being exposed to a steady stream of network challenges is what makes professional support exciting. Clients rely on consultants to perform the “hard stuff.” Innovative projects, advanced implementations, puzzling or chronic issues, and difficult upgrades are the foundation for our services daily. At Progent, you will not stagnate or be narrowly defined, as is all too common for computer professionals in ordinary corporate jobs. You will awake every morning enthusiastic about the challenges ahead.
Along the way, you will meet some great folks, both by building strong customer contacts and by working closely with other Progent team members, where you will learn from and add to their growth. Yes, technology is important, but Progent is a relationship-focused company through and through. If you do not offer excellent communications skills or enjoy working with a varied group of personalities, then we are probably a poor match.
If all this sounds right for you, we invite you to contact Progent about our view of the future of information technology consulting.
Get Quality of Life Benefits and Technical Success with Progent's Advanced Virtual Office Infrastructure Progent is convinced that a carefully designed and implemented network is a pivotal piece for enabling any company's growth, and we follow this philosophy in our corporate system environment. Progent has created a non-stop virtual office infrastructure that allows our in-house consultants and certified contractors to deliver fast and effective support, cooperate easily on complex projects, and gain from career and private growth from acting as part of an exciting business culture of personal drive and freedom.
Even if your company has a small computer services staff and a limited IT budget, your information system can still feature the same high reliability and performance that once needed a substantial in-house support group. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-qualified and Cisco-qualified IT professionals, the latest system management software for proactive monitoring and alerts, and economical support packages such as a help desk call center to keep your mission-critical business applications and hardware operating. Progent's 24x7 Network Management Services include remote network monitoring, server monitoring, and application monitoring to cut support costs, fix problems quickly, and prepare for problems before they impact system productivity. Progent is expert at deploying System Center 2005, part of Microsoft’s Dynamic Systems Initiative powered by Microsoft Operations Manager (Microsoft MOM) to deliver comprehensive event management. Progent supports MOM 2000 and MOM 2005 to give small company systems enterprise-class availability, protection and capacity.
Progent can supply small companies with an information management professional who can function as a part-time Chief Information Officer. This part-time CIO can offer long-term direction to help you deploy sensible technology to improve business processes so they match better with your corporate objectives. Your business can develop and install a well thought out information technology plan without absorbing the expense of a full-time Chief Technology Officer.
Progent’s Cisco-qualified network consultants can provide consulting for Cisco routers that includes integration and maintenance services plus experienced Cisco IOS software help. Progent's services for Cisco routers include support for redundancy, automatic fail-through, and redundant power for improved fault tolerance and network availability. Cisco routers for small to mid-size businesses include Cisco 800 Series Routers, Cisco 1700 Series Routers, the Cisco 1750 Modular Access Router, the Cisco 1751 Modular Access Router, the Cisco 1760 Access Router, Cisco 2500 Router, Cisco 2600 Series Routers, Cisco 3600 Routers, and Cisco 3700 Series Routers. The Cisco 800 Router Series securely connects small offices and off-site workers to the Internet or to the company network via ISDN, DSL, Ethernet or serial connections. Cisco 1700 Router Series modular access routers are built to provide an economical, complete e-business platform for small and medium-sized businesses. They provide versatility and ease of management to meet complex e-business demands, such as multiservice data/voice/video/fax integration, high-performance broadband Internet connectivity, and full-featured security solutions. Cisco 2600 Routers are a family of modular multiservice access routers for branch offices, providing flexible local area network and wide area network configurations, a variety security selections, and an array of high speed processors. The Cisco 3700 Router Series is a line of scalable, multiservice connection platforms for mid-sized and large-sized offices. With over 70 available interface options, the Cisco 3700 product line delivers the answer for data, voice video, hybrid dial access, VPNs, and multiprotocol data routing.
Progent offers voice communications services from AT&T, Broadwing, and Speakeasy. Voice services available through Progent include long distance, toll-free, local, web meeting, Voice Over IP, and wireless. Progent can also show you how to incorporate voice communications services into your computer environment and your operations processes so that your company receives all the benefits of the exciting fusion of voice and data technology. Progent can deliver a full range of VoIP consulting expertise to offer your company a competitive advantage and a smooth growth path as technology evolves.
Microsoft SQL Server 2005 delivers powerful, standardized tools to computer experts and information workers, lessening the complexity of designing, deploying, managing, and accessing company data and analytical programs in environments ranging from handheld devices to enterprise data systems. The complexity and integration demands of Microsoft SQL Server 2005 require a network consultant with real-world experience and broad knowledge in designing and building information-based, comprehensive business IT applications. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work supporting Microsoft technology, assures you success in planning, configuring and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.
Progent's experts can provide Apple Mac users a variety of services including workstation support, Apple OS X expertise, Macintosh integration with Windows environments, Microsoft Entourage and email help, network protection services, and custom education. For business environments built exclusively on Mac OS X or for networks incorporating a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft certified consultants have the background and depth to deal with the difficulty of planning, integrating and maintaining a network environment that is available, safe, fast and able to achieve your company's objectives.
Progent's pricing model is to charge for remote support and in-person visits per minute. Consequently, you are billed only for delivered support. Progent does not demand a more expensive rate for after-hours or priority service, and within California or in regions where Progent provides in-person support, Progent does not bill for travel except for emergency calls where on-site work is less than four hours. Also, Progent imposes no service activation fee and asks no monthly commitment. Many service organizations demand large minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity eliminates large bills for fast fixes so you will not be forced to allow minor problems to stay unaddressed.
Progent’s Microsoft certified professionals offer small and medium sized companies consulting services for Microsoft ISA Servers. Microsoft's Internet Security and Acceleration Server contains an advanced application-layer aware firewall that can protect your business system from attack by outside and internal sources. ISA Server performs deep inspection of Internet protocols such as HTTP, which enables ISA Server to uncover many attacks that can elude traditional firewalls. The integrated firewall and VPN architecture of ISA Server support stateful filtering and monitoring of all VPN traffic. ISA Servers are the mainstay of Microsoft's network security initiative, and Progent's Microsoft-certified experts and CISA and CISM certified security professionals can help you strengthen your network security through expert planning and integration of ISA Servers. Microsoft ISA Server is offered in several versions including the Microsoft ISA 2006 or 2004 Enterprise Edition and the Microsoft ISA 2006 and 2004 Standard Edition Server. Progent’s ISA Server support staff can also help you integrate MS Proxy Server and upgrade from ISA 2000 Server to the latest editions of Microsoft ISA Server.
Progent’s Microsoft certified experts provide a range of consulting services for Great Plains Business Software. Microsoft Business Solutions Great Plains is a Microsoft accounting platform and corporate management solution built, like all Microsoft financial solutions, on the expandable and popular platform of Windows technology. Microsoft Dynamics GP 9.0, the latest edition of Microsoft accounting software in the Microsoft Great Plains Accounting family, provides an affordable solution for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and human resources. Microsoft Great Plains is simple to install and configure, and with its segmented design you are able to purchase only the capability you currently require, with the option to expand clients and increase functionality when necessary. Progent’s Microsoft Great Plains Software consulting experts can show you how to deploy, customize and manage Microsoft Dynamics GP 9.0 as well as earlier versions of Great Plains including Microsoft Great Plains 8.0 and Microsoft Great Plains 7.5.
The Help Desk support model used by Progent's Technical Response Center gives small and midsize companies an dependable option to reliance on freelance service individuals by offering broad technical knowledge accessible to numerous engineering groups, 24x7 access to emergency assistance, escalation capability to appropriate engineers for solving the most intractable issues, support consistency and reliability, quick follow through overseen by veteran IT service managers, a selection of convenient mechanisms for initiating service jobs, plus excellent progress transparency enabled by trouble ticket tracking and accessible through a web portal.
